Backup Documents 05/22/2012 Item #16D 116Q1
MEMORANDUM
Date: May 25, 2012
To: Diana DeLeon, Contract Technician
Purchasing Department
From: Ann Jennejohn, Deputy Clerk
Minutes & Records Department
Re: Contract #11 -5660: Library software
maintenance agreement
Contractor: Innovative Interfaces, Inc.
Attached is an original copy of the contract referenced above, (Item #16D1)
approved by the Board of County Commissioners on May 22, 2012.
The second original will be held on file in the Minutes and Record's Department
for the Board's Official Record.
If you have any questions, please contact me at 252 -8406.
Thank you.
Attachment
1601
MEMORANDUM
Date: May 25, 2012
To: Marilyn Matthes, Director
Collier County Public Library
From: Ann Jennejohn, Deputy Clerk
Minutes & Records Department
Re: Contract #11 -5660: Library Software
Maintenance Agreement with Innovative Interfaces, Inc.
Attached for your records is a copy of the agreement referenced above,
(Item #16D1) approved by the Board of County Commissioners May 22, 2012.
The original will be held on file in the Minutes and Record's Department for
the Board's Official Record.
If you have any questions, please contact me at 252 -8406.
Thank you.
Attachment
16D1
Ann P. Jennejohn
From: Ann P. Jennejohn
Sent: Friday, May 25, 2012 10:22 AM
To: 'LissethWeschler @colliergov.net'
Subject: Library Software Maintenance Agreement (May 22 Item #16D1)
Attachments: Innovative Interfaces Agreement.pdf
Good Morning,
Attached for your records is a copy of the Library Automation Software
Maintenance Agreement w /Innovative Interfaces, Inc., approved during
Tuesday's Board Meeting. I also sent a copy to Marilyn Matthes via interoffice mail.
Thank you.
Ann Jennejohn, Deputy Clerk
Clerk of the Circuit Court
Clerk of the Value Adjustment Board
Collier County Minutes & Records Dept.
239 - 252 -8406
239 - 252 -8408 (Fax)
1
02 ITEM NO.: `NbA V�\
FILE NO.:
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Purchasr pI �
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3327 Tamiami Trail East
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Telephone: t(M)V-At
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FAX: (239) 252 -6597
Email: dianadeleon(a.colliergov.net
www.colliergov.net/purchasing
DATE RECEIVED:
DO NOT WRITE ABOVE THIS LINE
Request for Legal Services :1 �,t S'
601 4
Date: May 22, 2012
To: Colleen Greene P1 Q Q Yx p
County Attorney's Office C) L) V -4 �t C(
From: Diana DeLeon, CPPB, Contract Technician, Purchasing Dept.
Re: Contract 11 -5660 Library Hardware & Software Maintenance �VY1C
Contractor: Innovative Interfaces, Inc. (III)
51 ,93
BACKGROUND OF RE
This it went to the BCC n May 22, 2012 agenda item 16.D.1 and was previously submitted
as R 12 -PRC- 02188.
ACTION REQUESTED: �5 Ga L L 1�- e�
Contract review and approval. 1,0 C2
L
OTHER COMMENTS:
Please forward to the BCC for signature after approval. If there are any questions concerning
the document, please contact me at the telephone number or email address above. Purchasing
would appreciate notification when the documents exit your office.
C: Marilyn Matthes, Library
G /Acquisitions /AgentFormsand Letters /RiskMgmtReviewofl nsurance4 /15/2010/16/09
v e
HARDWARE AND SOFTWARE MAINTENANCE AGREEMENT
a) This Maintenance Agreement will cover all licensed
Millennium Software and central site hardware
( "Hardware-).
b) Maintenance of peripheral hardware purchased from
Innovative Interfaces is the responsibility of the Library.
c) The term of this Agreement is for the period February 1,
2012 through January 31, 2013 at $50,040 per
annuml., in
50i r r e $2,000. This agreement
may be renewed annuallv with both parties written
consent.
d) Future maintenance charges may be subject to a price
increase not to exceed five (5 %) percent per year of the
yearly maintenance amount.
e) The Library must provide direct network internet access
to the System; this would also apply to firewalls, etc.
Innovative requires such access to correct Software bugs
and carry out modifications to the System for the purpose
of maintaining the System. Innovative Interfaces will be
responsible for all corrections at Innovative Interfaces'
expense.
f) Innovative Interfaces will provide the Library with new
releases of the licensed Software modules so long as the
Hardware and operating system used for the System is
sufficient and /or compatible for the load and operation of
such new release. If the Hardware or operating system is
deemed not to be sufficient for installation of the new
release, then the Library shall be responsible for the cost
of new Hardware or operating system as may be required.
If the Library declines to upgrade its Hardware or
operating system to accommodate the upgrade to the
licensed software, then the Library shall remain at its
then current software release. For the purpose of this
document, the term "new release" shall mean
improvements in already licensed Software modules.
g) If the Library adds any additional Innovative Interfaces
Software modules to the System after the initial
installation, the maintenance services shall be extended
to cover the additional Software. The maintenance
charges for such Software shall be based upon Innovative
Interfaces' then- current maintenance rates. The
additional cost of coverage for the additional Software
shall be added to the annual maintenance amount.
h) Innovative Interfaces will provide services 24 hours a day,
7 days a week. Innovative Interfaces will make its best
efforts to return calls within 2 hours of receipt and repair
Software within 48 hours of notice, excluding weekends
and holidays.
all -applieable twfea. Collier County is County is a�litical subdivision of thesubdivision of the
State of Florida and is tax of Florida and is tax exemyt.
16D1
The Library agrees, to take reasonable care of the Hardware
and not permit persons other than authorized representatives
of Innovative Interfaces, Inc. to effect adjustments or repairs
to the Hardware. The Library agrees that for Hardware
supplied by Innovative Interfaces, the Library shall accept
parts shipments for all plug -in or screw -in components. The
shipping costs on returned RMA (returned merchandise
authorization) Hardware will be the responsibility of the
Library, except for the CPU and RAID, which will be the
responsibility of Innovative Interfaces.
j) Any services provided due to Library supplied equipment
failure, where such equipment was not purchased from
Innovative Interfaces, and over which Innovative Interfaces
has no direct control, shall be billable at Innovative Interfaces'
then current maintenance rates, currently at a rate of $180
per hour with a minimum two hour charge.
k) This Maintenance Services agreement does not include repair
services or replacement parts due to damage caused by rain,
fire, flood, lightning, tornado, windstorm, hail, earthquake,
explosion, smoke, aircraft, motor vehicle, collapse of building,
strike, riot, power failure or fluctuation, or other cause
originating by reason of other than normal operation of the
Hardware, or Library's negligence or misuse of the Hardware.
1) The Software shall be operated as the exclusive application on
the purchased Hardware
m) If the Library decides to cancel the Agreement, Innovative
Interfaces must be notified in writing at least 90 days prior to
the annual renewal date.
COLLI OUNINIP AOD 9P CO. C *4MISSIONERS
By:
Fred
Date:
Approve as to for and Legal sufficiency
Colleen Greene, Assistant County Attorney
INNOVATIVE INTERFACES, INC.
By:
Name: Janice Figueroa
Title: Invoicing Specialist
Date: April 19, 2012
1 111 -.191
Please Send Payment To: INNOVATIVE INTERFACES, INC.
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t
P.O. BOX 7849
San Francisco, CA 94120-7849
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a c e s
T: 510.655.6200
F: 510.450.6350
FEIN 942553274
Page 1 of I
Invoice
Sold To
Collier County Public Library
Customer Number: 95-CCPL
Headquarters Library
2385 Orange Blossom Dr.
Invoice Number R2277304N
Naples, FL 34109
Invoice Date: 1/25/2012
Confirm To: Marilyn Mafthes
Customer P. 0.:
Ship VIA:
Term:
JF 01125112
NET 30
Sales CD DesWpllon
Quantity Prim Amount
MLMX12 Annual MILLENNIUM Maintenance
EA 12.000 4,170.000
50,040.00
TERM: Feb 2012 - Jan 2013
Net Invoice:
50,040.00
Freight:
0.00
Sales Tax:
0.00
In order to post payment promptly & correctly, please include INVOICE & CUSTOMER Numbers with payment
Invoice Total:
50,040.00