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Backup Documents 09/24/2013 Item #16E 9ORIGINAL DOCUMENTS CHECKLIST & ROUTING SLIP 61 9 TO ACCOMPANY ALL ORIGINAL DOCUMENTS SENT TO THE BOARD OF COUNTY COMMISSIONERS OFFICE FOR SIGNATURE fN Routed by Purchasing Department to ` Phone Number 252 -8375 the Following Addressees (In routing order) Office Initials Date 1. Risk Management Risk DD Agenda Date Item was September 24, 2013 7 Agenda Item Number / 3 3 2. County Attorney Office County Attorney Office Type of Document Contract Number of Original 2 3. BCC Office Board of County Documents Attached PO number or account Commissioners Solicitation / Contract 13 -6015 EPI -USE 4. Minutes and Records Clerk of Court's Office NumberNendor Name Z�( 5. Return to Purchasing Department Purchasing Contact: Diana DeLeon The Chairman's signature line date has been entered as the date of BCC approval of the N/A PRIMARY CONTACT INFORMATION Name of Primary Diana DeLeon for Cat Bigelow Phone Number 252 -8375 Purchasing Staff October 22, 2013 Initial: Applicable) Contact and Date Does the document require the chairman's original signature? DD Agenda Date Item was September 24, 2013 7 Agenda Item Number 16.E.9 Approved by the BCC provide the Contact Information (Name; Agency; Address; Phone) on an attached sheet. Type of Document Contract Number of Original 2 Attached signed by the Chairman, with the exception of most letters, must be reviewed and signed Documents Attached PO number or account N/A Solicitation / Contract 13 -6015 EPI -USE number if document is All handwritten strike - through and revisions have been initialed by the County Attorney's NumberNendor Name America to be recorded Office and all other parties except the BCC Chairman and the Clerk to the Board INSTRUCTIONS & CHECKLIST Initial the Yes column or mark'' "N /A" in the Not Applicable column, whichever is Yes N/A (Not appropriate. Initial: Applicable) 1. Does the document require the chairman's original signature? DD 2. Does the document need to be sent to another agency for additional signatures? If yes, N/A provide the Contact Information (Name; Agency; Address; Phone) on an attached sheet. 3. Original document has been signed/initialed for legal sufficiency. (All documents to be signed by the Chairman, with the exception of most letters, must be reviewed and signed by the Office of the County Attorney. 4. All handwritten strike - through and revisions have been initialed by the County Attorney's N/A Office and all other parties except the BCC Chairman and the Clerk to the Board 5. The Chairman's signature line date has been entered as the date of BCC approval of the N/A document or the fmal negotiated contract date whichever is applicable. 6. "Sign here" tabs are placed on the appropriate pages indicating where the Chairman's DD signature and initials are required. 7. In most cases (some contracts are an exception), an electronic copy of the document and DD this routing slip should be provided to the County Attorney's Office before the item is input into SIRE. 8. The document was approved by the BCC on the date above and all changes made DD during the meeting have been incorporated in the attached document. The County Attorney's Office has reviewed the changes, if applicable. 9. Initials of attorney verifying that the attached document is the version approved by the BCC, all changes directed by the BCC have been made, and the document is ready for the �4 Chairman's signature. 16E 9 MEMORANDUM Date: October 29, 2013 To: Diana De Leon, Contract Technician Purchasing Department From: Martha Vergara, Deputy Clerk Minutes & Records Department Re: Agreement #13 -6015 "SAP Consulting Services" Contractor: EPI -USE America Attached is an original of the document referenced above (Agenda Item #16E9), approved by the Board of County Commissioners on Tuesday, September 24, 2013. The original will be held on file with the Minutes and Record's Department in the Board's Official Records. If you have any questions, please contact me at 252 -7240. Thank you. Attachment 16E 9 A G R E E M E N T 13-6015 for SAP Consulting Services THIS AGREEMENT, made and entered into on this a 44"' day of - , 2013, by and between EPI -USE America, Inc., authorized to do business in the State of Florida, whose business address is 2002 Summit Blvd. #825, Atlanta, GA 30319, (the "Consultant ") and Collier County, a political subdivision of the State of Florida, (the "County "): WITNESSETH: 1. COMMENCEMENT. The Consultant shall commence the work upon issuance of a Purchase Order. 2. CONTRACT TERM. The contract shall be for a two (2) year period, commencing on Date of Board award, and terminating (2) years from that date. The County may, at its discretion and with the consent of the Consultant, renew the Agreement under all of the terms and conditions contained in this Agreement for one (1) additional two (2) year period. The County shall give the Consultant written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 3. STATEMENT OF WORK. The Consultant shall provide professional consulting services on an as- needed basis in accordance with attached Exhibit A Scope of Services, the terms and conditions of RFP #13 -6015 and the Consultant's proposal referred to herein and made an integral part of this agreement. This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Consultant and the County Project or Contract Manager or his designee, in compliance with the County Purchasing Policy and Administrative Procedures in effect at the time such services are authorized. 4. COMPENSATION: The County shall pay the Consultant for the performance of this Agreement upon completion or partial completion of the work tasks for each work assignment as accepted and approved by the related County Project Manager or his designee. Work assignments may be performed on either a Lump Sum or Time and Material basis pursuant to the fees as set forth in Exhibit B, included in this Agreement, together with the Travel and Reimbursable Expenses as defined in this Agreement. Payments shall be made to the Consultant when requested as work progresses, but not more frequently than once per month. Payment will be made upon receipt of a proper Page 1 of 12 16E 9 invoice and in compliance with Chapter 218 Fla. Stats., otherwise known as the "Local Government Prompt Payment Act ". 4.1 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of contract. Any untimely submission of invoices beyond the specified deadline period is subject to non - payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this agreement. 4.2 TRAVEL AND REIMBURSABLE EXPENSES Travel and Reimbursable Expenses must be approved in advance in writing by the County. Travel expenses shall be reimbursed as per Section 112.061 Fla. Stats. Any trips within Collier and Lee Counties are expressly excluded. Reimbursements shall be at the following rates: Mileage $0.445 per mile Breakfast $6.00 Lunch $11.00 Dinner $19.00 Airfare Actual ticket cost limited to tourist or coach class fare Rental car Actual rental cost limited to compact or standard -size vehicles Lodging Actual cost of lodging at single occupancy rate with a cap of no more than $150.00 per night Parking Actual cost of parking Taxi or Airport Limousine Actual cost of either taxi or airport limousine Reimbursable items other than travel expenses shall be limited to the following: telephone long- distance charges, fax charges, photocopying charges and postage. Reimbursable items will be paid only after Consultant has provided all receipts. Consultant shall be responsible for all other costs and expenses associated with activities and solicitations undertaken pursuant to this Agreement. 5. SALES TAX. Consultant shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. Page 2 of 12 CA 16E 9 6. NOTICES. All notices from the County to the Consultant shall be deemed duly served if mailed or faxed to the Consultant at the following Address: EPI -USE America, Inc. 2002 Summit Blvd. #825 Atlanta, GA 30319 (678) 872 -0040 phone (770) 234 -4029 fax All Notices from the Consultant to the County shall be deemed duly served if mailed or faxed to the County to: Collier County Government Center Purchasing Department 3327 Tamiami Trail, East Naples, Florida 34112 Attention: Purchasing & General Services Director Telephone: 239 - 252 -8407 Facsimile: 239 - 252 -6480 The Consultant and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Consultant or to constitute the Consultant as an agent of the County. 8. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Consultant. Payment for all such permits issued by the County shall be processed internally by the County. All non - County permits necessary for the prosecution of the Work shall be procured and paid for by the Consultant. The Consultant shall also be solely responsible for payment of any and all taxes levied on the Consultant. In addition, the Consultant shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Consultant agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Consultant. 9. NO IMPROPER USE. The Consultant will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in Page 3 of 12 CA effect or hereafter enacted or adopted. In the event of such violation by the Consultant or if the County or its authorized representative shall deem any conduct on the part of the Consultant to be objectionable or improper, the County shall have the right to suspend the contract of the Consultant. Should the Consultant fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty -four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Consultant further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. 10. TERMINATION. Should the Consultant be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be sole judge of non - performance. In the event that the County terminates this Agreement, Consultant's recovery against the County shall be limited to that portion of the Contract Amount earned through the date of termination. The Consultant shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISCRIMINATION. The Consultant agrees that there shall be no discrimination as to race, sex, color, creed or national origin. 12. INSURANCE. The Consultant shall provide insurance as follows: A. Commercial General Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, $2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. This shall include Premises and Operations; Independent Consultants; Products and Completed Operations and Contractual Liability. B. Business Auto Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property Damage Liability. This shall include: Owned Vehicles, Hired and Non -Owned Vehicles and Employee Non - Ownership. C. Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. The coverage must include Employers' Liability with a minimum limit of $500,000 for each accident. D. Professional Liability: Shall be maintained by the Consultant to ensure its legal liability for claims arising out of the performance of professional services under this Agreement. Consultant waives its right of recovery against County as to any claims Page 4 of 12 CA under this insurance. Such insurance shall have limits of not less than $2,000,000 each claim and in the aggregate. Special Requirements: Collier County Government shall be listed as the Certificate Holder and included as an Additional Insured on the Comprehensive General Liability Policy. Current, valid insurance policies meeting the requirement herein identified shall be maintained by Consultant during the duration of this Agreement. The Consultant shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County ten (10) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: ten (10) days prior written notice, or in accordance with policy provisions. Consultant shall also notify County, in a like manner, within twenty - four (24) hours after receipt, of any notices of expiration, cancellation, non - renewal or material change in coverage or limits received by Consultant from its insurer, and nothing contained herein shall relieve Consultant of this requirement to provide notice. Consultant shall ensure that all subConsultants comply with the same insurance requirements that he is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Consultant shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Consultant, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Consultant or anyone employed or utilized by the Consultant in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. 13.1 The duty to defend under this Article 13 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Consultant, County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Consultant. Consultant's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. Page 5 of 12 CA 16E 9 14. CONTRACT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the IT Department. 15. CONFLICT OF INTEREST: Consultant represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Consultant further represents that no persons having any such interest shall be employed to perform those services. 16. COMPONENT PARTS OF THIS CONTRACT. This Contract consists of the following component parts, all of which are as fully a part of the contract as if herein set out verbatim: Exhibit A Scope of Services, Exhibit B Fee Schedule, Consultant's Proposal, Insurance Certificate, RFP #13 -6015 SAP Consulting Services, Specifications/ Scope of Services and Addenda. 17. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this agreement is subject to appropriation by the Board of County Commissioners. 18. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004 -05, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and /or quotes; and, c. immediate termination of any contract held by the individual and/or firm for cause. 19. IMMIGRATION LAW COMPLIANCE. By executing and entering into this agreement, the Consultant is formally acknowledging without exception or stipulation that it is fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended. Failure by the Consultant to comply with the laws referenced herein shall constitute a breach of this agreement and the County shall have the discretion to unilaterally terminate this agreement immediately. 20. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County encourages and agrees to the successful proposer extending the pricing, terms and conditions of this solicitation or resultant contract to other governmental entities at the discretion of the successful proposer. 21. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. Page 6 of 12 0 16E 90 22. ADDITIONAL ITEMS /SERVICES. Additional items and /or services may be added to this contract in compliance with the Purchasing Policy. 23. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Consultant with full decision - making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Consultant with full decision - making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 24. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. 25. CONTRACT STAFFING: The Consultant's personnel and management to be utilized for this contract shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the contract. The Consultant shall assign as many people as necessary to complete the required services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the required service delivery dates. 26. ORDER OF PRECEDENCE: In the event of any conflict between or among the terms of any of the Contract Documents, the terms of the Request for Proposal (RFP) and /or the Consultant's Proposal, the Contract Documents shall take precedence. 27. ASSIGNMENT: Consultant shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. If Consultant does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Consultant all of the obligations and responsibilities that Consultant has assumed toward the County. Page 7 of 12 CA 16E 91 IN WITNESS WHEREOF, the Consultant and the County, have each, respectively, by an authorized person or agent, hereunder set their hands and seals on the date and year first above written. ATTEST: Dwight E, Brotk,.'Cl$Ik of Courts By: I V V Dated: (SEAS) .. . Attest as to Chairman's ^inns iirP. nnIv. eka Fi itness TType/ print witness nameT - A�WVCL Second Witness TType/ print witness nameT roAas Fo m and Legality: c� ounty A ornev 7-1 - - - 7pr'- n- C Print Name BOARD PF CO NTY COMMISSIONERS COLLIER CQU TY, FLORIDA BE Page 8 of 12 A. Hiller, Esq., Chairwoman EPI -USE America, Inc. Consultant B _._ c12t�� Signature 9'obec'' k. c4p"OS, l' a�tc� e►nbt: TType/ print signature and titleT 0 Exhibit A Scope of Services Agreement 13 -6015 SAP Consulting Services Description of Services 16E 9' This Agreement is to provide professional consulting services for support and implementation of SAP related projects. A primary objective of this Agreement is to engage the Consultant to mentor and assist County personnel and the participating Agency with current and future projects. Services shall be provided to all County Agencies, including but not limited to: All County Divisions, the Airport Authority, CRAs, and including the Clerk of Courts and other Constitutional Offices. The County intends to: • Contract with one or more Consultants for SAP consulting services. • Allow the selected Consultants to employ subcontractors /subconsultants; however, final determination of the selected Consultants /individuals will reside with the Collier County project managers for each work assignment. • Retain the right to select and / or disqualify Consultants, their employees or their subcontractors /subconsultants, assigned to each work assignment at its discretion for reasons including but not limited to their qualifications, experience, and their ability to interact effectively with County staff, their perceived productivity, and their ability to transfer knowledge to County staff. The County may be interested in, but not limited to, executing the following general types of projects, upgrades, or installations: • Support of existing modules — not just projects. • Guidance on future -state needs and /or environment. • Upgrade either to 7.1 or do a new install of Solution Manager 7.1. • Implement Charm (Change Management) and Transport Management within the Solution Manager environment at some date. • SAP Java Web Server may expand in the future for Dolphin users. • The County is researching options to upgrade its SAP systems OS and DB from Windows 2003 /SQL 2005 to Windows 2008 /SQL 2008 R2 or Windows 2008 /SQL 2012. • Upgrade its SAP systems NetWeaver kernel from 7.0 to either 7.1; 7.2; or 7.3. • Upgrade ADS (Adobe Document Server). • Upgrade SAP systems to the current SAP Enhancement pack at some date. • Guidance on patch levels for Java servers (Adobe Document Server, SLD Server, Solution Manager Server, etc) as required for compatibility with the patch levels of the ERP servers. • The County intends to build a new SAP Training environment. • Looks to minimize the number of SPAU entries encountered. • Update SAP ECC systems with RSECNOTEs. • Eliminate DBIF — REPO — SQL —ERROR messages received. • Assistance in cleaning up problematic transports and repairs. • Performance tuning with ST02- SAPPFPAR. • Clean -up outstanding SSCR registered objects. • SAP Portals • SAP Archiving of data • SAP Business Warehouse / Business Intelligence • SAP Webgui • New General Ledger migration • Grants Management enhancements Page 9 of 12 0 16E 9 • FI Workflow (Intergovernmental Charges) • Capital Asset Management Functions • Project Management • Treasury Management • Asset Management interface project maintains additional security on the County's "Services for Objects" attachments due to HIPAA and confidential documents. • Change Management (how people interact with new business process established) • Miscellaneous (time and materials) billing functionality for departments rollout • Human Resource specific projects may include, but are not limited to: • Employee Self Service /Manager Self Service • Payroll and Time Management • OM (Organizational Management) HR workflow • Compensation • Link information from Qualifications Catalog to Talent Management • Purchasing specific projects may include, but are not limited to: • Contract Lifecycle Management • Improve Contract Management process to reflect the changing nature of contract lifecycles; from creation, to collaboration, to compliance. • Generate contracts from approved contract templates and clause libraries. • Reduce risk and protect the bottom line with standardized language and contract visibility. ✓ Securely retrieve contracts from the entire repository with powerful search options. • Supplier Relationship Management • Gain competitive edge by automating, simplifying and accelerating procure -to -pay processes for goods and services. • Generate sustainable savings by standardizing and centralizing procurement processes. ✓ Achieve greater visibility into supplier relationships and performance. ✓ Best way to enter one time vendors but still maintain for tax reporting. • Workflow Changes ✓ Eliminate the need for requisitions. ✓ Allow creation of purchase orders from contract with workflow. • Vendor Master ✓ Redaction of sensitive information (such as Social Security numbers). The Consultant will have the ability to perform the following services associated with the project, upgrade or integration and complete the execution within the approved budget and timeline in accordance with the requirements of each specific work assignment, including but not limited to: • Develop proposal scope of work for identified work assignment to include numbers of hours, costs, resources, equipment, timeline, etc. • Prepare project milestones and a project plan that includes the following: • Blueprinting • Initial configuration and set -up in sandbox • Configuration in development environment • Development of test scripts with County • Testing and acceptance in development environment • Migration to QAS • Testing and acceptance in QAS • Development of training materials including "train the trainer' transfer of knowledge • Migration to production • Post production support • Negotiate and adjust proposal as directed by the County project managers. Page 10 of 12 (CAO, • Implement the proposal to the agreed upon timeline and cost, in consultation with the County project managers. • Apply configurations to the Sandbox environment with the appropriate Collier County personnel oversight and getting trained. • Appropriate documentation will be created and submitted to comply with our Change Management requirements. • Configuration and /or program changes will be checked and tested by the proposer and Collier County testing team, where the required testing documentation will be created and submitted to comply with our Change Management requirements. • Once fully tested, both for the need and the negative testing has occurred, the SME for the change will be approved so the transport can be moved to QAS, which will be done by the appropriate Collier County migratory. • Support software functional testing, and refine the Development and QAS environments and technical documentation as needed to meet functional requirements. • Assist Collier County personnel to prepare training material and train the user acceptance testing team. • Support user acceptance testing, and refine the technical documentation as needed. • Conduct user training using a "train the trainer methodology ", train the SME and train the Administrator. • Provide Training on system (provide optional pricing for onsite training). \Prepare cutover plan and submit final technical documentation. • Once fully tested, both for the need and the negative testing has occurred, the SME for the change will approve so the transport can be moved to PRD, which will be done by the appropriate Collier County migratory. -Post Production support needs. Page I 1 of 12 CA 16E 9 Exhibit B Fee Schedule Agreement 13 -6015 SAP Consulting Services Hourly Rate Ranges* Professional Position Hourly Rate Range Project Manager $165-$175 Sr. Analyst $155-$165 HR/Time /Benefits /Payroll Analyst $145-$155 Sr. FI /FM /CO /PS /MM Analyst $155-$165 Fl/FM/CO/PS/MM Analyst $145-$155 Sr. Workflow Analyst $145-$155 Workflow Analyst $135-$145 Sr. ABAP/WebDynPro /Adobe Analyst $155-$165 ABAP/WebDynPro /Adobe Analyst $135-$145 Sr. Basis/Technology Analyst $155-$165 Basis/Technology Analyst $135-$145 Sr. GM Analyst $155-$165 GM Analyst $145-$165 Trainer /Change Mgmt Position $130-$140 • Hourly rates within a range are dependent upon the complexity of the work assignment, and will be determined by the requirements of each work assignment. Page 12 of 12 Cq I E 9 EPIU01 OP ID: L8 A4110. ` CERTIFICATE OF LIABILITY INSURANCE D101221201 YY) 10/22/2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Phone: 540-343-8071 Scott Insurance (Rke Fax: 540 -345 -2958 10 Franklin Road SE Ste. 550 Roanoke, VA 24011 Bruce Wilsie- Roanoke ONACT NAAMME: PHONE FAX c o AC' No): E-MAIL ADDRESS: GENERAL LIABILITY INSURER(S) AFFORDING COVERAGE NAIC # INSURER A : Travelers Prop Casualty Co(A +) 36161 $ 1,000,000. INSURED EPI -USE America, Inc. EPI -USE Systems Ltd c/o EPI -USE America INSURER B: Travelers Indemnity -Amer (A +) 25666 INSURER C: X INSURER D: 630 5931 P886 2002 Summit Blvd #825 Atlanta, GA 30319 INSURER E INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE POLICY NUMBER MMIDD� MMIIDD EXP LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000. PREMISES Ea occurrence $ 300,00 COMMERCIAL GENERAL LIABILITY X 630 5931 P886 03/0112013 03/01/2014 CLAIMS -MADE 7 OCCUR MED EXP (Any one person) $ 10,00 PERSONAL & ADV INJURY $ 1,000,00 No Deductible -GL policy. GENERALAGGREGATE $ 2,000,00 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMP/OP AGG $ 2,000,00 X POLICY PRD- LOC $ AUTOMOBILE LIABILITY OM1.1I dEerDitSINGLE OMIT $ 1,000,00 BODILY INJURY (Per person) $ B ANY AUTO BA 5932P27A 03/01/2013 03/01/2014 ALL OWNED SCHEDULED AUTOS AUTOS X H RED AUTOS X NON -OWNED AUTOS BODILY INJURY (Per accident) $ Hire PROPERTY DAMAGE Per accident $ Auto ded 100 comp $ 500 Col Hired Auto Phy. Dmg X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 5,000,00 AGGREGATE $ 5,000,00 A EXCESS LIAB CLAIMS -MADE CUP 5931 P886 03/0112013 03/01/2014 DED J X I RETENTION$ 10'000 Not over $ Prof. Liab A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OPRIE Y❑ UB -2141 N"5 03/01/2013 03101/2014 X WCSTATU- OTH- T R IMIT E.L. EACH ACCIDENT $ 1,000,00 OFFICER/MEMBER XCLUDED?ECUnVE (Mandatory in NH) NIA E.L. DISEASE - EA EMPLOYEE $ 1,000,00 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,00 A Professional Liab. ZPL- 12T57479 03101/2013 03/01/2014 Prof.Lmt 10,000,00 E &O1 NAISLI CAML Prof.Ded/ 25,00 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, K more space is required) Re: Contract #13- 6015 - SAP Consulting Services. Collier County Florida is additional insured as respects general liability for any and all work performed by insured on above project, if required by written contract. COLLIE3 Collier County Board of County Commissioners 3299 Tamiami Trail East Naples, FL 34112 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ©1988 -2010 ACORD CORPORATION. All rights reserved. ACORD 25 (2010/05) The ACORD name and logo are registered marks of ACORD ORIGINAL DOCUMENTS CHECKLIST & ROUTING SLIP L _[ ; J t- 9 TO ACCOMPANY ALL ORIGINAL DOCUMENTS SENT T-C-' THE BOARD OF COUNTY COMMISSIONERS OFFICE FOR SIGNATURE �# ME Routed by Purchasing Department to Office Initials Date the Following Addressees din routing order) October 10, 2013 (Initial) Applicable) 1. Risk Management Risk DD Agenda Date Item was September 24, 2013 Agenda Item Number /C., !3 2. County Attorney Office County Attorney Office tn�tt ►3 Type of Document Contract Number of Original 2 3. BCC Office Board of County ( PO number or account Commissioners AS NO ZS )3 4. Minutes and Records Clerk of Court's Office �m 'p(, c, ) 11 `1I�L 5. Return to Purchasing Department Purchasing Contact: Diana DeLeon The Chairman's signature line date has been entered as the date of BCC approval of the N/A PRIMARY CONTACT INFORMATION Name of Primary Diana DeLeon for Cat Bigelow Phone Number 252 -8375 Purchasing Staff October 10, 2013 (Initial) Applicable) Contact and Date Does the document require the chairman's original signature? DD Agenda Date Item was September 24, 2013 Agenda Item Number 16.E.9 Approved by the BCC provide the Contact Information (Name; Agency; Address; Phone) on an attached sheet. Type of Document Contract Number of Original 2 Attached signed by the Chairman, with the exception of most letters, must be reviewed and signed Documents Attached PO number or account N/A Solicitation / Contract 13 -6015 LSI number if document is All handwritten strike - through and revisions have been initialed by the County Attorney's NumberNendor Name Consulting to be recorded Office and all other parties except the BCC Chairman and the Clerk to the Board INSTRUCTIONS & CHECKLIST M l 1 =33am Initial the Yes, column or mark "N /A" in the Not Applicable column, whichever is Yes N/A (Not appropriate. (Initial) Applicable) 1. Does the document require the chairman's original signature? DD 2. Does the document need to be sent to another agency for additional signatures? If yes, N/A provide the Contact Information (Name; Agency; Address; Phone) on an attached sheet. 3. Original document has been signed/initialed for legal sufficiency. (All documents to be signed by the Chairman, with the exception of most letters, must be reviewed and signed l� by the Office of the County Attorney. 4. All handwritten strike - through and revisions have been initialed by the County Attorney's N/A Office and all other parties except the BCC Chairman and the Clerk to the Board 5. The Chairman's signature line date has been entered as the date of BCC approval of the N/A document or the final negotiated contract date whichever is applicable. 6. "Sign here" tabs are placed on the appropriate pages indicating where the Chairman's ' -DD signature and initials are required. 7. In most cases (some contracts are an exception), an electronic copy of the document and DD this routing slip should be provided to the County Attorney's Office before the item is input into SIRE. 8. The document was approved by the BCC on the date above and all changes made DD during the meeting have been incorporated in the attached document. The County Attorney's Office has reviewed the changes, if applicable. 9. Initials of attorney verifying that the attached document is the version approved by the BCC, all changes directed by the BCC have been made, and the document is ready for Chairman's signature. M l 1 =33am 16E 49 MEMORANDUM Date: October 29, 2013 To: Diana De Leon, Contract Technician Purchasing Department From: Martha Vergara, Deputy Clerk Minutes & Records Department Re: Contract #13 -6015 "SAP Consulting Services" Contractor: LSI Consulting Attached is an original of the document referenced above (Agenda Item #16E9), approved by the Board of County Commissioners on Tuesday, September 24, 2013. The original will be held on file with the Minutes and Record's Department in the Board's Official Records. If you have any questions, please contact me at 252 -7240. Thank you. Attachment 16E 9 4"J A G R E E M E N T 13-6015 for SAP Consulting Services THIS AGREEMENT, made and entered into on this day of — 2013, by and between Labyrinth Solutions, Inc., d /b /a LSI Consulting, LLC., authorized to do business in the State of Florida, whose business address is 144 North Road, Suite 1000, Sudbury, MA 01776, (the "Consultant ") and Collier County, a political subdivision of the State of Florida, (the "County "): WITNESSETH: 1. COMMENCEMENT. The Consultant shall commence the work upon issuance of a Purchase Order. 2. CONTRACT TERM. The contract shall be for a two (2) year period, commencing on Date of Board award, and terminating (2) years from that date. The County may, at its discretion and with the consent of the Consultant, renew the Agreement under all of the terms and conditions contained in this Agreement for one (1) additional two (2) year period. The County shall give the Consultant written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 3. STATEMENT OF WORK. The Consultant shall provide professional consulting services on an as- needed basis in accordance with attached Exhibit A Scope of Services, the terms and conditions of RFP #13 -6015 and the Consultant's proposal referred to herein and made an integral part of this agreement. This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Consultant and the County Project or Contract Manager or his designee, in compliance with the County Purchasing Policy and Administrative Procedures in effect at the time such services are authorized. 4. COMPENSATION: The County shall pay the Consultant for the performance of this Agreement upon completion or partial completion of the work tasks for each work assignment as accepted and approved by the related County Project Manager or his designee. Work assignments may be performed on either a Lump Sum or Time and Material basis pursuant to the fees as set forth in Exhibit B, included in this Agreement, together with the Travel and Reimbursable Expenses as defined in this Agreement. Payments shall be made to the Consultant when requested as work progresses, but not more frequently than once per month. Payment will be made upon receipt of a proper Ka 16E 9, invoice and in compliance with Chapter 218 Fla. Stats., otherwise known as the "Local Government Prompt Payment Act ". 4.1 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of contract. Any untimely submission of invoices beyond the specified deadline period is subject to non - payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this agreement. 4.2 TRAVEL AND REIMBURSABLE EXPENSES Travel and Reimbursable Expenses must be approved in advance in writing by the County. Travel expenses shall be reimbursed as per Section 112.061 Fla. Stats. Any trips within Collier and Lee Counties are expressly excluded. Reimbursements shall be at the following rates: Mileage $0.445 per mile Breakfast $6.00 Lunch $11.00 Dinner $19.00 Airfare Actual ticket cost limited to tourist or coach class fare Rental car Actual rental cost limited to compact or standard -size vehicles Lodging Actual cost of lodging at single occupancy rate with a cap of no more than $150.00 per night Parking Actual cost of parking Taxi or Airport Limousine Actual cost of either taxi or airport limousine Reimbursable items other than travel expenses shall be limited to the following: telephone long- distance charges, fax charges, photocopying charges and postage. Reimbursable items will be paid only after Consultant has provided all receipts. Consultant shall be responsible for all other costs and expenses associated with activities and solicitations undertaken pursuant to this Agreement. 5. SALES TAX. Consultant shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. Elt 6. NOTICES. All notices from the County to the Consultant shall be deemed duly served if mailed or faxed to the Consultant at the following Address: LSI Consulting, LLC. 144 North Road, Suite 1000 Sudbury, MA 01776 (978) 261 -6100 phone (978) 295 -2038 fax All Notices from the Consultant to the County shall be deemed duly served if mailed or faxed to the County to: Collier County Government Center Purchasing Department 3327 Tamiami Trail, East Naples, Florida 34112 Attention: Purchasing & General Services Director Telephone: 239 - 252 -8407 Facsimile: 239 - 252 -6480 The Consultant and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Consultant or to constitute the Consultant as an agent of the County. 8. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Consultant. Payment for all such permits issued by the County shall be processed internally by the County. All non - County permits necessary for the prosecution of the Work shall be procured and paid for by the Consultant. The Consultant shall also be solely responsible for payment of any and all taxes levied on the Consultant. In addition, the Consultant shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Consultant agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Consultant. 9. NO IMPROPER USE. The Consultant will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in Ell 16E 9: effect or hereafter enacted or adopted. In the event of such violation by the Consultant or if the County or its authorized representative shall deem any conduct on the part of the Consultant to be objectionable or improper, the County shall have the right to suspend the contract of the Consultant. Should the Consultant fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty -four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Consultant further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. 10. TERMINATION. Should the Consultant be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be sole judge of non - performance. In the event that the County terminates this Agreement, Consultant's recovery against the County shall be limited to that portion of the Contract Amount earned through the date of termination. The Consultant shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISCRIMINATION. The Consultant agrees that there shall be no discrimination as to race, sex, color, creed or national origin. 12. INSURANCE. The Consultant shall provide insurance as follows: A. Commercial General Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, $2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. This shall include Premises and Operations; Independent Consultants; Products and Completed Operations and Contractual Liability. B. Business Auto Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property Damage Liability. This shall include: Owned Vehicles, Hired and Non -Owned Vehicles and Employee Non - Ownership. C. Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. The coverage must include Employers' Liability with a minimum limit of $500,000 for each accident. D. Professional Liability: Shall be maintained by the Consultant to ensure its legal liability for claims arising out of the performance of professional services under this Agreement. Consultant waives its right of recovery against County as to any claims 304 16E 9O under this insurance. Such insurance shall have limits of not less than $2,000,000 each claim and in the aggregate. Special Requirements: Collier County Government shall be listed as the Certificate Holder and included as an Additional Insured on the Comprehensive General Liability Policy. Current, valid insurance policies meeting the requirement herein identified shall be maintained by Consultant during the duration of this Agreement. The Consultant shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County ten (10) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: ten (10) days prior written notice, or in accordance with policy provisions. Consultant shall also notify County, in a like manner, within twenty - four (24) hours after receipt, of any notices of expiration, cancellation, non - renewal or material change in coverage or limits received by Consultant from its insurer, and nothing contained herein shall relieve Consultant of this requirement to provide notice. Consultant shall ensure that all subConsultants comply with the same insurance requirements that he is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Consultant shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Consultant, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Consultant or anyone employed or utilized by the Consultant in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. 13.1 The duty to defend under this Article 13 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Consultant, County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Consultant. Consultant's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 0 16E 90 14. CONTRACT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the IT Department. 15. CONFLICT OF INTEREST: Consultant represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Consultant further represents that no persons having any such interest shall be employed to perform those services. 16. COMPONENT PARTS OF THIS CONTRACT. This Contract consists of the following component parts, all of which are as fully a part of the contract as if herein set out verbatim: Exhibit A Scope of Services, Exhibit B Fee Schedule, Consultant's Proposal, Insurance Certificate, RFP #13 -6015 SAP Consulting Services, Specifications/ Scope of Services and Addenda. 17. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this agreement is subject to appropriation by the Board of County Commissioners. 18. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004 -05, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and /or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes; and, c. immediate termination of any contract held by the individual and/or firm for cause. 19. IMMIGRATION LAW COMPLIANCE. By executing and entering into this agreement, the Consultant is formally acknowledging without exception or stipulation that it is fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended. Failure by the Consultant to comply with the laws referenced herein shall constitute a breach of this agreement and the County shall have the discretion to unilaterally terminate this agreement immediately. 20. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County encourages and agrees to the successful proposer extending the pricing, terms and conditions of this solicitation or resultant contract to other governmental entities at the discretion of the successful proposer. 21. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. U-1.1 16E 94 22. ADDITIONAL ITEM&SERVICES. Additional items and /or services may be added to this contract in compliance with the Purchasing Policy. 23. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Consultant with full decision - making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Consultant with full decision - making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 24. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. 25. CONTRACT STAFFING: The Consultant's personnel and management to be utilized for this contract shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the contract. The Consultant shall assign as many people as necessary to complete the required services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the required service delivery dates. 26. ORDER OF PRECEDENCE: In the event of any conflict between or among the terms of any of the Contract Documents, the terms of the Request for Proposal (RFP) and/or the Consultant's Proposal, the Contract Documents shall take precedence. 27. ASSIGNMENT: Consultant shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. If Consultant does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Consultant all of the obligations and responsibilities that Consultant has assumed toward the County. NO 16E 99 IN WITNESS WHEREOF, the Consultant and the County, have each, respectively, by an authorized person or agent, hereunder set their hands and seals on the date and year first above written. BOARD OF COUNTY COMMISSIONERS ATTEST: COLLIE TUN ,FLORIDA Dwight E, :Brock Qerk of Courts B B T y. G is iller, Esq., Chairwoman Dated: Attest as tt Cl�vrn`s signature only. Labyrinth Solutions, Inc. d/b /a Consulting Consultant IAA a(Atg First Witrus KITTY 6 k:r -Trk TType/ print witness nameT Second *ihqess S*ynM &L J- AT0D1Pt TType/ print witness nameT iv ame By: Signature <vw TType/ print signature and titleT LSI rot Exhibit A Scope of Services Agreement 13 -6015 SAP Consulting Services Description of Services 16E 9w This Agreement is to provide professional consulting services for support and implementation of SAP related projects. A primary objective of this Agreement is to engage the Consultant to mentor and assist County personnel and the participating Agency with current and future projects. Services shall be provided to all County Agencies, including but not limited to: All County Divisions, the Airport Authority, CRAs, and including the Clerk of Courts and other Constitutional Offices. The County intends to: • Contract with one or more Consultants for SAP consulting services. • Allow the selected Consultants to employ subcontractors /subconsultants; however, final determination of the selected Consultants /individuals will reside with the Collier County project managers for each work assignment. • Retain the right to select and / or disqualify Consultants, their employees or their subcontractors /subconsultants, assigned to each work assignment at its discretion for reasons including but not limited to their qualifications, experience, and their ability to interact effectively with County staff, their perceived productivity, and their ability to transfer knowledge to County staff. The County may be interested in, but not limited to, executing the following general types of projects, upgrades, or installations: • Support of existing modules — not just projects. • Guidance on future -state needs and /or environment. • Upgrade either to 7.1 or do a new install of Solution Manager 7.1. • Implement Charm (Change Management) and Transport Management within the Solution Manager environment at some date. • SAP Java Web Server may expand in the future for Dolphin users. • The County is researching options to upgrade its SAP systems OS and DB from Windows 2003 /SQL 2005 to Windows 2008 /SQL 2008 R2 or Windows 2008 /SQL 2012. • Upgrade its SAP systems NetWeaver kernel from 7.0 to either 7.1; 7.2; or 7.3. • Upgrade ADS (Adobe Document Server). • Upgrade SAP systems to the current SAP Enhancement pack at some date. • Guidance on patch levels for Java servers (Adobe Document Server, SLD Server, Solution Manager Server, etc) as required for compatibility with the patch levels of the ERP servers. • The County intends to build a new SAP Training environment. • Looks to minimize the number of SPAU entries encountered. • Update SAP ECC systems with RSECNOTEs. • Eliminate DBIF— REPO — SQL—ERROR messages received. • Assistance in cleaning up problematic transports and repairs. • Performance tuning with ST02- SAPPFPAR. • Clean -up outstanding SSCR registered objects. • SAP Portals • SAP Archiving of data • SAP Business Warehouse / Business Intelligence • SAP Webgui c n 16E 91 • New General Ledger migration • Grants Management enhancements • FI Workflow (Intergovernmental Charges) • Capital Asset Management Functions • Project Management • Treasury Management • Asset Management interface project maintains additional security on the County's "Services for Objects" attachments due to HIPAA and confidential documents. • Change Management (how people interact with new business process established) • Miscellaneous (time and materials) billing functionality for departments rollout • Human Resource specific projects may include, but are not limited to: • Employee Self Service /Manager Self Service • Payroll and Time Management • OM (Organizational Management) HR workflow • Compensation • Link information from Qualifications Catalog to Talent Management • Purchasing specific projects may include, but are not limited to: • Contract Lifecycle Management ✓ Improve Contract Management process to reflect the changing nature of contract lifecycles; from creation, to collaboration, to compliance. ✓ Generate contracts from approved contract templates and clause libraries. ✓ Reduce risk and protect the bottom line with standardized language and contract visibility. ✓ Securely retrieve contracts from the entire repository with powerful search options. • Supplier Relationship Management ✓ Gain competitive edge by automating, simplifying and accelerating procure -to -pay processes for goods and services. ✓ Generate sustainable savings by standardizing and centralizing procurement processes. ✓ Achieve greater visibility into supplier relationships and performance. ✓ Best way to enter one time vendors but still maintain for tax reporting. o Workflow Changes ✓ Eliminate the need for requisitions. ✓ Allow creation of purchase orders from contract with workflow. o Vendor Master ✓ Redaction of sensitive information (such as Social Security numbers). The Consultant will have the ability to perform the following services associated with the project, upgrade or integration and complete the execution within the approved budget and timeline in accordance with the requirements of each specific work assignment, including but not limited to: Develop proposal scope of work for identified work assignment to include numbers of hours, costs, resources, equipment, timeline, etc. Prepare project milestones and a project plan that includes the following: • Blueprinting • Initial configuration and set -up in sandbox • Configuration in development environment • Development of test scripts with County • Testing and acceptance in development environment • Migration to QAS • Testing and acceptance in QAS • Development of training materials including "train the trainer' transfer of knowledge • Migration to production 0 16E 91 o Post production support • Negotiate and adjust proposal as directed by the County project managers. • Implement the proposal to the agreed upon timeline and cost, in consultation with the County project managers. • Apply configurations to the Sandbox environment with the appropriate Collier County personnel oversight and getting trained. • Appropriate documentation will be created and submitted to comply with our Change Management requirements. • Configuration and /or program changes will be checked and tested by the proposer and Collier County testing team, where the required testing documentation will be created and submitted to comply with our Change Management requirements. • Once fully tested, both for the need and the negative testing has occurred, the SME for the change will be approved so the transport can be moved to QAS, which will be done by the appropriate Collier County migratory. • Support software functional testing, and refine the Development and QAS environments and technical documentation as needed to meet functional requirements. • Assist Collier County personnel to prepare training material and train the user acceptance testing team. • Support user acceptance testing, and refine the technical documentation as needed. • Conduct user training using a "train the trainer methodology ", train the SME and train the Administrator. • Provide Training on system (provide optional pricing for onsite training). \Prepare cutover plan and submit final technical documentation. • Once fully tested, both for the need and the negative testing has occurred, the SME for the change will approve so the transport can be moved to PRD, which will be done by the appropriate Collier County migratory. -Post Production support needs. CAS' 16E 91 Exhibit B Fee Schedule Agreement 13 -6015 SAP Consulting Services Hourly Rate Ranges* Professional Position Hourly Rate Range Project Manager $185-$195 Sr. Analyst $170-$180 HR/Time /Benefits /Payroll Analyst $160-$170 Sr. FI /FM /CO /PS /MM Analyst $170-$180 Fl/FM/CO/PS/MM Analyst $160-$170 Sr. Workflow Analyst $160-$170 Workflow Analyst $160-$165 Sr. ABAP/WebDynPro /Adobe Analyst $150-$160 ABAP/WebDynPro /Adobe Analyst $140-$150 Sr. Basis/Technology Analyst $160-$170 Basis/Technology Analyst $150-$160 Sr. GM Analyst $170-$180 GM Analyst $160-$170 Trainer /Change Mgmt Position $160-$170 • Hourly rates within a range are dependent upon the complexity of the work assignment, and will be determined by the requirements of each work assignment. 0 123464 Labyrinth Solutions Inc. Certificate of Insurance (page 1 of 1) 1061E:33:06i ACORe CERTIFICATE OF LIABILITY INSURANCE .-c. nGOTr Crf•ATC Ul IUMCD• REVISION Numtstk: — THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD DATE 0130 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDEFIL THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT- if the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsemen s . PRODUCER Techlnsurance cow 1301 Central Expy. South, Suite 115 eoe Techlnsurance Allen, TX 75013 NAME: PHONE (800) 668 -7020 p/C N1): (877) 826 -9067 No. E-MAIL PRODUCER CUST INSURE S AFFORDING COVERAGE NAIC N INSURED Labyrinth Solutions Inc. 144 North Road, Ste 1000 Sudbury, MA 01776 INSURERA: The Hartford 30104 INSURER B: INSURER C : INSURER D: EACH OCCURRENCE INSURER E: DAMAGE TUHEN'Eu PREMISES Me occurrence INSURER F: .-c. nGOTr Crf•ATC Ul IUMCD• REVISION Numtstk: — THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. IN RI LTR TYPE OF INSURANCE ADDL SUBR POLICY NUMBER MMMIIDD/YYYYY MPMIIDO EXP LIMITS GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 DAMAGE TUHEN'Eu PREMISES Me occurrence $ 1,000,000 ✓ COMMERCIAL GENERAL LIABILITY MED EXP (Any one person) $ 10,000 CLAIMS -MADE ❑❑ OCCUR PERSONAL & ADV INJURY $ 1,000,000 A Yes 468SC000463 10/11/2013 10/11/2014 GENERAL AGGREGATE $ 2,000,000 [EI'LAGGREFG7ATE LIMIT APPLIES PER: PRODUCTS - COMP /OP AGG $ 2.000,000 ✓ POLICY PRO- LOC AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ 1,000,000 (Ea accident) BODILY INJURY (Per person) $ ANY AUTO ALL OWNED AUTOS BODILY INJURY (Per accident) $ A SCHEDULED AUTOS Yes 46SBCUD0463 10/11/2013 10/11/2014 PROPERTY DAMAGE ✓ HIRED AUTOS (Per accident) $ $ ✓ NON -OWNEDAUTOS UMBRELLA LIAB OCCUR EACH OCCURRENCE $ 5,000,000 AGGREGATE $ 5,000,000 A EXCESS LIAR CLAIMS -MADE Yes 46SBCUD0463 10/11/2013 10/11/2014 HDEDUCTIBLE $ $ ., RETENTION $ 10,000 WORKERS COMPENSATION WC STATIU OTH- AND EMPLOYERS' LIABILITY YIN E.L. EACH ACCIDENT $ ANY PROPRIETORIPARTNERIEXECUTIVE E.L. DISEASE - EA EMPLOYE $ [--] OFFICER/MEMBER EXCLUDED9 N / A (Mandatory In NH) E.L. DISEASE - POLICY LIMIT $ if yes, describe under DESCRIPTION OF OPERATIONS below DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) Collier County Board of County Commissioners are named as Additional Insured as their interests may appear in regards to general liability, automobile liability and umbrella excess liability. Should any of the above described policies be cancelled before the expiration date, the issuing insurer will endeavor to mail 30 days written notice (10 days notice if due to non - payment) to the certificate holder named below, but failure to do so shall impose no obligation or liability of any kind upon the insurer, its agents or representatives. W II va LWa MNVeIV VVRr vrv'errvn. nn nynw .vw.vv. ACORD 25 (2009109) The ACORD name and logo are registered marks of ACORD --- -- SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Collier County Board of County Commissioners THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Purchasing Department ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE 3327 Tamiami Trail East Naples, FL 34112 W II va LWa MNVeIV VVRr vrv'errvn. nn nynw .vw.vv. ACORD 25 (2009109) The ACORD name and logo are registered marks of ACORD ACi; CERTIFICATE OF LIABILITY INSURANCE 16E 94 DATE (MM /DD/YYY`I) 1010112013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER xNrXT ow Lockton Companies, LLC 5847 San Felipe, Suite 320 HONE A/C No.Ext): 888- 828 -8365 Ax A/C, No): -MAIL Houston, TX 77057 INSR DDRESS: INSURER(S) AFFORDING COVERAGE NAIC MM /DDIYYYY) NSURER -A: Ace American Insurance Co. 22667 TYPE OF INSURANCE INSURED NSURER -B: POLICY NUMBER NSURER -C: Insperity, Inc. NSURER -D: GENERAL 19001 Crescent Springs Drive Kingwood, TX 77339 *SEE BELOW NSURER -E: NSURER -F: VVYGrtMV GJ � �� THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. IN ACCORDANCE WITH THE POLICY PROVISIONS ADDL UB OLICY EFF POLICY EXP .J SR INSR MM/DD/YYYY) MM /DDIYYYY) LT R TYPE OF INSURANCE D POLICY NUMBER LIMITS GENERAL LIABILITY EACH OCCURRENCE DAMAGE TO RENTED 4OMMERCIAL GENERAL LIABILITY LAIMS MADE DOCCUR PREMISE occurrence MED EXP (Any one person) PERSONAL & ADV INJURY GENERAL AGGREGATE EN'L AGGREGATE LIMIT APPLIES PER: PRO - OLICY JECT LOC PRODUCTS — COMP/OP AGG PROFESSIONAL LIABILITY $ AUTOMOBILE LIABILITY ANY AUTO LL OWNED SCHEDULED UTOS AUTOS NON -OWNED COMBINED SINGLE LIMIT Ea accident $ BODILY INJURY Per Person $ BODILY INJURY Per accident $ PROPERTY DAMAGE Per accident $ IRED AUTOS AUTOS MBRELLA LIAB CESS LIAB OCCUR CLAIMS MADE EACH OCCURRENCE $ AGGREGATE $ ED I I RETENTION $ WORKERS COMPENSATION WC STATU- TH- D EMPLOYERS' LIABILITY X ORY LIMITS R A YPROPRIETORIPARTNERIEXECUTIVE YIN C47909582 10/0112013 10/01/2014 OFFICER/MEMBER EXCLUDED? E.L. EACH ACCIDENT $ 1,000,000 NIA MANDATORY IN NH) I es describe under E.L. DISEASE - EA EMPLOYEE $ 1,000,000 ESCRIPTION OF OPERATIONS below E.L. DISEASE — POLICY LIMIT $ 1,000,000 DESCRIPTION OF OPERATIONS /LOCATIONSAIEHICLES (Attach Acord 101, Additional remarks Schedule, If more space is required) LABYRINTH SOLUTIONS, INC. (2374900) IS INCLUDED AS A NAMED INSURED THROUGH ENDORSMENT. 6rGRllrlV/11L IlVr -vVr� — - ------ --- --- SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE COLLIER COUNTY THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN PURCHASING DEPARTMENT ACCORDANCE WITH THE POLICY PROVISIONS AUTHORIZED REPRESENTATIVE 3327 TAMIAMI TRAIL EAST NAPLES, FL 34112 -4901 .J ACORD 25 ( 2010105) W-1 t/a0 -AU 1 V rtt.Vrcu VVrtrvnr+r, y,,.a r.Q��. -�..• Acct #: 1174977 The ACORD name and logo are registered marks of ACORD 16E 94 LABYR -1 OP ID: DF CERTIFICATE OF LIABILITY INSURANCE O09 /30/201 Yn 09/30/2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WAIVED, subject to the terns and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Phone: 516-742-7180= CT deborah flora Hiram Cohen & Son Inc. PHONE - - — - - -TFAX - - -- 486 Willis Avenue Fax: 516 -742 -7209 516 - 742 -7180 LAIC N 516_742 7209 -- _ _ Williston Park, NY 11596 -1782 �; dfiore@hiramcohen.com INSURED Labyrinth Solutions, Inc. 144 North Road -Suite 1000 Sudbury„ MA 01776 INSURERS) AFFORDING COVERAGE ,,,__ _ _. _ _ .� NAIL 0 A : cap" Specialty Insurance B:_ _ # C: ftTICI.-ATC All IeaQ11212. RFVISION NUMBER-- THISIS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS, - - - -- IEFF' POLICY EXP IT R R . TYPE OF INSURANCE POLICY NUMBER LIMITS LIMITS L T ' GENERAL LIABILITY County Commissioners Purchasing Department AUTHORIZED REPRESENTATIVE 3327 Tamiami Trail East EACH OCCURRENCE S !- GE'T6Rt?F1TE0 - COMMERCIAL GENERAL LIABILITY _PREMISES- (Ea occurrence), _ CLAIMS -MADE ! OCCUR EXP (Arty one person) _ME,. i PERSONAL & ADV INJURY $ GENERALAGGREGATE S GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMPIOP AGG — S POLICY I IJECT PRO. - -� LOC COMBINED SINGLE LIMIT AUTOMOBILE LIABILITY Es accident $ BODILY INJURY (Per person) $ I ANY AUTO BODILY INJURY (Pe( socbent) OWNED I i AUTOS AUTOS NON-OWNED I PROPERTY DAMAGE - _ HIRED AUTOS AUTOS UMBRELLA UAB OCCUR EACH OCCURRENCE S AGGREGATE EXCESS LWB CLAIMS•MAOE 5 DE0 RETENTION S - WORKER9COMPENSATION oilSTATU- OTH- _ IQYlltfllT -A-Eft- AND EMPLOYERS' LIABILITY.._.. YIN ANY PROPRIETORIPARTNERIEXECUTIVE E.L. EACH ACCIDENT E.L. DISEASE - EA EMPLOYE y - $ OFFICERIMEMBER EXCLUDED? (Mandatory in NH) NIA A E.L. DISEASE - POLICY LIMIT S It yyeess descnhe under ;. OESCRO'TION OF OPERATIONS below A jprofessionai Liab � GC03084 -02 07/14/2013 I 07/14/2014 E &O 5,000,00 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Attach ACORD 101, Additional Remarks Schedule, H mon specs to required) * * * * * * * * * * * * * * * * * * * * * * ** *Evidence of Insurance * * * * * * * * * * * * * * * * * * * * * * * ** r- AAIr-CI I AT]"W COLLIER SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Collier County Board of THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. County Commissioners Purchasing Department AUTHORIZED REPRESENTATIVE 3327 Tamiami Trail East Naples, FL 34112 Ira Taaa -cu lu n�.vr�u wrcrvlsn r wrr. /'1N ngnMs l-werveu. ACORD 25 (2010105) The ACORD name and logo are registered marks of ACORD