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Agenda 09/28/2010 Item #16A16 EXECUTIVE SUMMARY Agenda Item No. 16A16 September 28,2010 Page 1 of 295 Recommendation to approve an Amendment to the FY 2011-2020 Collier County Transit Development Plan (TDP) Ten Year Major Update. OBJECTIVE: To obtain approval from the Board of County Commissioners to amend the FY 2011-2020 Collier County Transit Development Plan Major Update to incorporate the 2009 Transit Unfunded Priority List, comments made during the public comment which ended on July 20,2010, and FDOT comments/recommendations. CONSIDERATIONS: In order to receive State Block Grant Funds for system operations, each transit agency must submit a M~or Update of the Transit Development Plan (TDP) to the Florida Department of Transportation for approval every five years and an annual update I progress report for all other years. The TDP must meet the requirements outlined in Rule 14- 73.001, Florida Administrative Code and must be consistent with the approved local government comprehensive plans and the Metropolitan Planning Organization's (MPO) Long Range Transportation Plan (LRTP). The TDP is required to be submitted to FDOT prior to September I st of each year. The FY 2011-2020 TDP Major Update is a ten year planning document that recommends implementation strategies to achieve goals and objectives and identifies potential capital and operating projects. In addition, the plan is the source for transit projects and their priority in the public transportation component of the Transportation Improvement Plan (TIP). On July 27th, the Board approved the FY 2011-2020 TDP Major Update for submittal to the FDOT before the September I st deadline. Days prior to the BCC meeting, the Alternative Transportation Modes Department recei ved comments from the Florida Department of Transportation (FDOT), District I Office that included a recommendation to include the most recently adopted Transit Unfunded Priorities list. The TDP adopted by the BCC on July 27th has been revised to include the 2009 Unfunded Transit Priorities List, comments made during the public comment which ended on July 20, 2010 and FDOT comments/recommendations. An errata sheet is attached detailing the changes between the BCC approved July 2010 TDP and the current TDP. Subsequent to approval. the amendment must be transmitted to FDOT. FISCAL IMPACT: There will be no additional fiscal impacts for the Collier County Board of County Commissioners associated with approving the amendment to the FY 2011-2020 Collier County Transit Development Plan (TDP). LEGAL CONSIDERATIONS: This item has been reviewed and approved by the County Attorney's Office and is legally sufficient for Board action-SRT. GROWTH MANAGEMENT IMPACT: Consistent with Objective 10 and 12 of the Transportation Element of the Growth Management Plan. RECOMMENDA nON: That the Board approve the amendments to the 20 11-2020 Transit Development Plan (TDP) Ten Year Major Update. .- Prepared By: Y ousi Cardeso. Administrative Assistant, Alternative Transportation Modes Dept. Attachment: Amended Transit Development Plan (TDP) Major Update 201 1-2020 Errata Sheet Item Number: Item Summary: Meeting Date: COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS Agenda Item No. 16A16 September 28, 2010 Page 2 of 295 16A16 Recommendalion to approve an Amendment to the FY 2011-2020 Collier County Transit Development Pian (TDP) Ten Year Major Update 9/28/20109:00:00 AM Prepared By Brandy Otero Transportation Division Operations Analyst Transportation Road Maintenance Date 9/13/20103:38:31 PM Approved By Norm E. Feder, AICP Transportation Division Administrator. Transportation Transportation Administration Date 9/14/201010:29 AM Approved By Caroline Soto Transportation Division ManagementfBudget Analyst Transportation Administration Date 9/14/201011:28 AM Approved By Michelle Edwards Arnold Transportation Division Director. Alt Transportation Modes Alternative Transportation Modes Date 9/14/201012:01 PM Approved By Lisa Taylor Transportation Division Management/Budget Analyst Transportation Administration Date 9/14/20101:28 PM Approved By Scott R. Teach County Attorney Deputy County Attorney County Attorney Date 9/14/20102:07 PM Approved By Glama Carter Transportation Division Planner, Principal Alternative Transportation Modes Date 9/1512010 9:44 AM Approved By Nick Casalanguida Transportation Division Director ~ Transportation Planning Transpo;tation Planning Date Approved By 9/16/201011:19 AM Natali Betancur Transportation Division Administrative Assistant Transportation Road Maintenance Date Approved By 9/16/201011:21 AM Agenda Item No, 16A16 September 28, 2010 Page 3 of 295 Jeff Klatzkow County Attorney Date 9/16/20101:38 PM Approved By OMS Coordinator Date County Manager's Office Office of Management & Budget 9/16/20102:11 PM Approved By Therese Stanley Office of Management & Budget Manager - Operations Support - Trans Date Office of Management & Budget 9/16/20104:17 PM Approved By Leo E. Ochs, Jr. County Manager Date County Managers Office County Managers Office 9/18/201012:34 PM Aoenda Item No, 16A16 - September 28,2010 Page 4 of 295 Revisions to the Collier Area Transit TOP (distributed on June 16, 2010) . An additional alternative was added to the "Vision Plan" to reflect later evening service (10 pm) on all existing routes beginning in FY 2016. In addition, each of the proposed new services were revised to reflect that the service will operate until 10 pm beginning the year of implementation: The expansion of service hours will require additional buses. Due to these revisions the vision financial plan was revised to account for the increased service level and vehicle need. . TBEST ridership projection numbers were updated to reflect the addition of later evening hours (10 pm) on all routes. . Text was added to page 2-30 to address the letter sent by FDOT requiring that CAT develop an action plan addressing ADA compliance issues for agency benches located at bus stops on the state highway system. The text added to the document states that CAT will submit an action plan prior to the fiscal year start of the TDP and the action plan will identify corrective action for benches that are not ADA compliant. . The second paragraph of page 3-7 was corrected to state County rather than City. . Figure 3-7 and 3-12 were revised to reflect correct numerical order (I.e., the "less than one week" category was moved to the left of the "1 day per week" category). . A summary of the Strategic Regional Policy Pian was added to Section 5 of the TDP. . Within Section 5, text that is a direct excerpt from another planning document was italicized for clarification. . Within Section 5, the table of MPO transit priorities was updated to remove the FY 2008 transit priorities and add the FY 2009 adopted transit priorities. . The last paragraph of page 6-2 was updated to include the percentages discussed in the text. . Throughout the document text stating "Commuter Services" was revised to state "FDOT District One's Commuter Services program". . The second implication paragraph included on page 6-4 was revised to read, "Existing conditions including the low population density, large square miles of land area, and the existing level of transit service makes it difficult to target discretionary and regional transit markets." . Wording in the last implications paragraph on page 6-4 was revised to include additional agencies rather than implying infrastructure improvements are solely CAT's responsibiiity. . The explanation of demographic data on page 7-2 was updated to include the years of American Community Survey data that was used to complete the TBEST analysis. . Initiative 1.5.2 on page 8-4 was revised to indicate that quarterly coordination meetings have been previously established. Agenda Item No. 16A 16 September 28,2010 Page 5 of 295 . The paragraph on page 10-4 that discussed FTA Section 5307 operating funds was revised to include information on preventative maintenance and ADA compliance related activities. . Section 5310 funds were increased based on information from FOOT on the availability of funding to start at $240,000 and increase at an inflation rate of 4% thereafter in both financial plans and any Shirley Conroy funding is included in that number. Due to this change Shirley Conroy is no longer shown as a stand alone funding line item. . Section 5311 funding was modified in both financial plans based on comments by FOOT. This source is now only shown as operating funding for all fiscal years, but includes a capital component related in FY2011 related to ARRA funding and the previous CAT budget for this funding. . The financial plan notes were updated to state that the capital contribution from the state is representative of toll revenue credits used as a source of capital match. . Page 10-8 was revised to note that TIGER funds are discretionary. . Page 10-9 was adjusted to indicate that Service Development Grant funds are a potential revenue source when funds are available. . The first two years of Service Development Grant funding were removed from the financial plans as the state has currently suspended the grant program. The funding anticipated from this program was reduced from approximately $220,000 in FY2013 through FY2020 to $100,000 to account for instability of the grant source. . Written public comments received during the TDP development process were added to Appendix D. . The farebox recovery report was added to Appendix I. . Minor grammatical errors were corrected throughout the document. COLLIER AREA TRANSIT TRANSIT DEVELOPMENT PLAN FY 2011-2020 MAJOR UPDATE FINAL REPORT PREPARED FOR: COLLIER COUNTY ALTERNATIVE TRANSPORTATION MODES 2885 SOUTH HORSESHOE DRIVE NAPLES, FLORIDA 34104 Ph (239) 252-8192 COLLIER METROPOLITAN PLANNING ORGANIZATION 2885 SOUTH HORSESHOE DRIVE NAPLES, FLORIDA 34104 Ph (239) 252-8192 AUGUST 2010 TINDALE-OLlVER & ASSOCIATES. INC. 1595 SOUTH SEMORAN BOULEVARD, SUITE 1540 WINTER PARK, FLORIDA 32792 Ph (407) 657-9210, Fax (407) 657-9106 1000 NORTH ASHLEY DRIVE, SUITE 100 TAMPA, FLORIDA 33602 Ph (813) 224-8862, Fax (813) 226-2106 545 NORTH BROADWA Y A VENUE BARTOW, FLORIDA 33830 Ph (863) 533-8454, Fax (863) 533-8481 Agenda Item No, 16A 16 September 28, 2010 Page 6 of 295 Agenda Item No, 16A 16 September 28, 2010 Page 7 of 295 The preparation of this document has been financed in part through grants from the Federal Highway Administration, the Federal Transit Administration, the U.S. Department of Transportation, under the Metropolitan Planning Program, Section 104(f) of title 23, U.S. Code, and local funding. The contents of this document do not necessarily reflect the official views or policy of the U.S. Department of Transportation. Agenda Item No, 16A 16 September 28,2010 Page 8 of 295 TABLE OF CONTENTS SECTION 1: INTRODUCTION .....................................................................................................1-1 BACKGROUND ..... ...... .................... ...... ......... ........... .... ....... ...... ...................... ........... ......... ..... 1-1 OVERVIEW OF TRANSIT DEVELOPMENT (TOP) REQUIREMENTS.......................................... 1-2 REPORT ORGAN IZA TION ......... ........ .......... .... .... ........ ...... .......................... ..............................1-6 SECTION 2: BASELINE CONDITIONS ........................................................................................ 2-1 PHYSICAL DESCRIPTION OFTHE STUDY AREA....................................................................... 2-1 POPULATION CHARACTERISTICS ................................. ................ ......... ........... .................. ..... 2-3 DEMOGRAPHIC AND JOURNEY-TO-WORK CHARACTERISTICS .............................................. 2-7 LABOR FORCE AND EMPLOyMENT...................................................................................... 2-15 DEVELOPMENT ACTIVITIES .................................................................................................. 2-21 ROADWAY CONDITIONS ....................................................................................................... 2-23 REGIONAL TRENDS IN TRANSiT........................................................................................... 2-25 INVENTORY OF EXISTING FIXED-ROUTE SERVICES AND RESOURCES .............................. 2-25 PARA TRANSIT SERVICES ........... ......... ......... .:.......... ...... ................. ........................... ........... 2-31 PRIVATE TRANSPORTATION PROVIDERS ............................................................................ 2-32 SECTION 3: PUBLIC INVOLVEMENT ..........................................................................................3-1 REVIEW COMMITTEE MEETINGS ............................................................................................ 3-1 STAKEHOLDER I NTERVI EWS ..... ........ .................. .......... .................. ................ .......................3-2 PUBLIC INVOL VEM ENT WORKSHOPS.. ........ ..... ................. ............................. ............. ........... 3-8 TRANSIT SU RVEYS ...... ..... ... ....... ............... ... ............ ..... ...... ............. ......... .................. ....... ...... 3-9 ON-BOARD SURVEy....... ........... ................ ......... ...... ........... .............. ...... ....... ............... ........ 3-10 SU RVEY APPROACH ........ ........................ ......... ............ ................. ........................................ 3-10 ON-BOARD SURVEY RESUL TS.............................................................................................. 3-11 ON-BOARD SURVEY GENERAL CONCLUSiONS.................................................................... 3-35 DISCUSSION GROUP WORKSHOPS .....................................................................................3-36 SECTION 4: EVALUATION OF EXISTING TRANSIT SERVICES ....................................................4-1 FIXED-ROUTE TREND ANALYSIS ............................................................................................. 4-1 FIXED-ROUTE PEER REVIEW ................................................................................................ 4-10 TRANSIT CAPACITY & SUPPLY ANALySiS............................................................................ 4-17 SECTION 5: REVIEW OF PLANS. STUDIES, AND POLICIES ....................................................... 5-1 LOCAL DOCUMENT REVIEW .................................................................................................... 5-1 STATE DOCUMENT REVIEW ................................................................................................. 5-18 FEDERAL DOCUMENT REVIEW ............................................................................................ 5-19 SECTION 6: SITUATION APPRAISAL .......................................................................................... 6-1 REGIONAL TRANSIT ISSU ES .................... ............ ................ ..... ............... ...................... ..........6-1 SOCIOECONOMICS .. ........... ...... .............. ............. ....... ........... .... .................. ...................... ...... 6-3 TRAVEL BEHAVIOR. ....... .... ................ ......... ...... ..... ..... ..... ................... ........... ............. ..............6-5 LAND US E. ...... ........ ....... .... .... ................ ............ .............. ......... ...... ................................... .... ... 6-5 POLICY ISSU ES ......... ................... .......... ............................... ...... ..... ........... ..... ........ ................6-6 ORGAN IZA TIONAL ISSU ES......................... ....................... ............. .......................... ................6-7 TECH NICAL ISSU ES ..... ...... ....... ............. ......... ........................ ......... ........... ........... .................. 6-8 ENVI RONM ENTAL ISSUES ................... ........... ... ........ ....... ...... ......... ....... .... ..... ........................ 6-9 SUM MARy......... ............. ........... ............. ......... ..... ........ ............. ......... .... .... ........................ ... 6-10 Tlndale-Dliver & Associates. 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August 2010 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 9 of 295 SECTION 7: TRANSIT DEMAND & MOBILITY NEEDS................................................................ 7-1 RIDERSHIP TRENDS ................................................................ ................................................7-1 TBEST RIDERSHIP FORECASTING .......................................................................................... 7-1 TRANSIT MARKET ASSESSMENT ....................................... ...................... ............................... 7-3 SECTION 8: GOALS, OBJECTIVES, AND INITIATIVES................................................................8-1 CAT PUBLIC TRANSIT VISION .............................................. ..................................................... 8-1 CAT PUBLIC TRANSIT MISSION ................................................. .............................................. 8-1 GOALS, OBJECTIVES. AND IN ITIA TIVES ......... ...................................................... .................... 8-1 SECTION 9: TRANSIT ALTERNATIVES ............................~,....................................................... 9-1 METHODS USED TO DEVELOP AND EVALUATE PRIORITIES ..................................................9-1 TEN-YEAR TDP SERVICE ALTERNATIVES ................................................................................ 9-2 CAPITAL AND IN FRASTRUCTURE AL TERNA TIVES........................................... ........................ 9-3 PLANNI NG ACTIVITIES ...................................... .... ..................................................... ......... ..... 9-5 POLICY ALTERNATIVES .................. .... ......................................................................... ............. 9-5 RIDERSHI P PROJ ECTIONS....... ................................................... .......................................... 9-10 SECTION 10: TEN-YEAR IMPLEMENTATION PLAN ................................................................10-1 COORDINATION REQU IREM ENTS ........................................................ ................................ 10-1 KEY IMPLEMENTATION STRATEGIES................................................................................... 10-1 MONITORING PROGRAM TO TRACK PERFORMANCE MEASURES .....................................10-2 TEN-YEAR TDP N EEDS .......................................................................................................... 10-3 TEN-YEAR TDP FINANCIAL PLAN .......................................................................................... 10-3 APPENDIX k ADDITIIONAL MAPPING ANALYSIS ..................................................................... A-l APPENDIX B: MPOjTDP PUBLIC INVOLVEMENT PLAN............................................................ B-1 APPENDIX C: PRIVATE TRANSPORTATION PROVIDER QUESTIONNAIRE ................................C-l APPENDIX D: PUBLIC OUTREACH AND NOTIFICATIONS..........................................................D-l APPENDIX E: STAKEHOLDER INTERVIEW QUESTIONS ........................................................... E-l APPENDIX F: ON-BOARD SURVEY INSTRUMENTS & ADDITIONAL ANALYSIS ......................... F-l APPENDIX G: ALTERNATIVE FUELS AND SMALLER VEHICLE ASSESSMENT..........................G-l APPENDIX H: TBEST RESULTS AND TRANSIT IMPROVEMENT DETAILS.................................H-l APPENDIX I: CAT FAREBOX RECOVERY RATIO REPORT .........................................................1-1 APPENDIX J: COLLIER COUNTY BOCC TDP APPROVAL............................................................J-l LIST OF TABLES Table 1-1: Table 2-1: Table 2-2: Table 2-3: Table 2-4: TD P Check list............................................................................................................. .1-5 Population Characteristics, Collier County ................................................................2-3 La bo r Force Statistics................................................................................................. 2-15 Where Collier County Residents Work, by City and CDP ..........................................2-16 Where Collier County Residents Work, by County ....................................................2-16 Tindale-Oliver & Associates. 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August 2010 ii Collier Area Transit Transit Development Plan Table 2-5: Table 2-6: Table 2-7: Table 2-8: Table 2-9: Table 2-10: Table 2-11: Table 2-12: Table 2-13: Table 3-1: Table 3-2: Table 3-3: Table 4-1: Table 4-2: Table 4-3: Table 4-4: Table 4-5: Table 4-6: Table 4-7: Table 4-8: Table 4-9: Table 4-10: Table 4-11 Table 4-12: Table 7-1: Table 9-1: Table 9-2: Table 9-3: Table 10-1: Table 10-2: Table 10-3: Table 10-4: Table 10-5: Table 10-6: Table 10-7: LIST OF MAPS Map 2-1: Map 2-2: Map 2-3: Map 2-4: Map 2-5: Map 2-6: Aoenda Item No. 16,/\16 ~ September 28, 2010 Page 10 of 295 Where Workers in Collier County Live, by City and CDP ...........................................2-17 Where Workers in Collier County Live, County..........................................................2-17 Top 25 Largest Public and Private Employers .........................................................2-20 Summary of Transit Service Operating Characteristics ..........................................2-26 Summary of 2009 Fixed-Route Performance Statistics...........................................2-28 FY 2008/09 Ridership Data. ............ .... .................. ...... ......... ....................................2-29 Fixed Route Vehicles ........ .......... ........... .... ................ .......................... .....................2-29 Pa ratra nsit V eh icles ................................................................................................... 2-3 2 Collier County Transportation Providers ...................................................................2-33 Sta keh 01 d er Partici pa nts............................................................................................ 3-2 On-Board Survey Work Plan .......................................................................................3-11 Average CAT Bus Rider Profile (2010) ......................................................................3-27 Performance Review Measures, CAT Trend Analysis (2004-2009) .......................4-1 General Performance Indicators, CAT Trend Analysis (2004-2009) .......................4-2 Effectiveness Measures, CAT Trend Analysis (2004-2009) ....................................4-4 Efficiency Measures, CAT Trend Analysis (2004-2009)...........................................4-5 Summary of Trend Analysis (2004-2009).................................................................4-9 Selected CAT Peer Systems .......................................................................................4-11 Performance Indicators. CAT Peer Analysis (2008) .................................................4-11 Effectiveness Measures, CAT Peer Analysis (2008) ................................................4-13 Efficiency Measures, CAT Peer Analysis (2008) ......................................................4-14 Summary of Peer Analysis (2008) ............................................................................4-17 2009 Fixed-Route Transit Supply/Capacity Analysis .............................................4-20 2009 Demand Response Transit Supply/Capacity Analysis ...................................4-21 Transit Service Density Threshold ............................................................................. 7-6 Operating Alternatives Phasing Plan (FY 2011-2020) ............................................9-7 Capital Alternatives Phasing Plan (FY 2011-2020)..................................................9-8 TBEST Ridership Projections . ........ ......... ..... ....... .... ......................... ..........................9-11 Summary of Operating and Capital Cost and Revenue (Status Quo)......................10-6 Implementation Schedule for TDP Transit Improvements.......................................l0-ll Operating Costs for TDP Transit Improvements .......................................................10-12 Summary of Capital Needs .......................................................................................10-13 Summary of Projected Capital Costs.........................................................................l0-14 Summary of Potential Operating and Capital Costs (FY 2011-2010) ....................10-15 Summary of Potential Operating and Capital Revenue (FY 2011-2020)................10-16 Study Area and Existing Bus Routes .........................................................................2-2 Existing Population Density (2009) ...........................................................................2-5 Future Population Density (2020) .............................................................................2-6 Existing Employment Density (2009) ........................................................................2-10 Low-Income Households (2009) ...............................................................................2-11 Existing Dwelling Unit Density (2009) .......................................................................2-12 Tindale-Oliver & Associates. 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August 2010 iil Collier Area Transit Transit Development Plan Map 2-7: Map 2-8: Map 2-9: Map 2-10: Map 2-11: Map 3-1: Map 3-2: Map 3-3: Map 7-1: Map 7-2: Map 7-3: Map 9-1: LIST OF FIGURES Figure 2-1: Figure 2-2: Figure 2-3: Figure 2-4: Figure 2-5: Figure 3-1: Figure 3-2: Figure 3-3: Figure 3-4: Figure 3-5: Figure 3-6: Figure 3-7: Figure 3-8: Figure 3-9: Figure 3-10: Figure 3-11: Figure 3-12: Figure 3-13: Figure 3-14: Figure 3-15: Figure 3-16: Figure 3-17: Figure 3-18: Figure 3-19: Figure 3-20: Aaenda Item No. 16A 16 - September 28,2010 Page 11 of 295 Population Under Age 15 (2009) ..............................................................................2-13 Population Over Age 60 .............................................................................................2-14 Collier County Commuter Flow ........................................................................ ...........2-18 Collier County Labor Shed .............................................................................. ............2-19 Collier County Future Land Use .................................................................................2-22 T ri p Origi ns and Desti nations..................................................................................... 3-14 Matched Trip Origins and Destinations.....................................................................3-15 Home Locations by Zip Code ....................................................................................3-29 Transit Orientation Index....................................................................................... ..... 7-5 2009 Density Threshold Assessment .......................................................................7-8 2020 Density Threshold Assessment .......................................................................7-9 T ra nsit Alternatives..................................................................................................... 9-9 Population Under Age 18 and Over Age 64, Collier County .....................................2-4 Demogra ph ic Cha ra cteristics..................................................................................... 2-8 Jou rney-to-Work Cha racteristics ................................................................................ 2-9 Collier County Concurrency Management System ...................................................2-24 CAT Stops with Peak Ridership by Route ..................................................................2-30 T ri p Origi n ................................................................................................................... 3-12 T ri p Desti nation .......................................................................................................... 3-13 Transit Station Access ............................ ....... ............. ......................... ............. ..........3-16 Transit Station Egress .......................... ........... ............................................. ..............3-17 Transfer Su m m a ry ...................................................................................................... 3-17 Top Three Transfer Routes.......................... ....... ............. ............. ..............................3-18 T ri p F req uency ............................................................................................................ 3-18 Mode Choice ...... ........................ .................. ............................. ............................. .....3-19 Fa re Payment Method ................................................................................................ 3-20 Fare Type Paid by Respondent Age ...........................................................................3-21 Fare Type Paid by Respondent Income.....................................................................3-22 F req u e ncy of Use........................................................................................................ 3-23 Licensed Drivers ........................................................................................................ 3-24 Reason for Using CAT ................................................................................................3-25 History of Use ..... ............... ..... ...... ... ........................... .................... .............................3-26 Work i ng V eh icles ........................................................................................................ 3-26 CAT Rider Demographics (2010) ...............................................................................3-28 Service 1m provem ents................................................................................................ 3-30 B RT Service................................................................................................................. 3-31 CAT Information Dissemi nation ........... .............. ......... ...... ................... ......... ... .........3-32 IV Collier Area Transit Transit Development Plan Tlndale-Dliver & Associates, Inc. August 2Dl0 Figure 3-21: Figure 3-22: Figure 3-23: Figure 3-24: Figure 3-25: Figure 4-1: Figure 4-2: Figure 4-3: Figure 4-4: Figure 4-5: Figure 4-6: Figure 4-7: Figure 4-8: Figure 4-9: Figure 4-10: Figure 4-11: Figure 4-12: Figure 4-13: Figure 4-14: Figure 4-15: Figure 4-16: Figure 4-17: Figure 4-18: Figure 4-19: Figure 4-20: Figure 4-21: Figure 4-22: Figure 4-23: Figure 4-24: Figure 4-25: Figure 4-26: Figure 4-27: Figure 4-28: Figure 4-29: Figure 4-30: Figure 4-31: Figure 4-32: Figure 4-33: Figure 4-34: Figure 7-1: Agenda Item No 16A 16 September 28, 2010 Page 12 of 295 Service Rati ng............................................................................................................. 3-33 Rider Satisfaction and Age ... ...................... ...... ..... .................... ........................ .........3-34 Rider Satisfaction and Gender.......... ................. ............................ ................. ...........3-34 Rider Satisfaction and Ethnic Heritage .....................................................................3-35 Rider Satisfaction and Household Income ...............................................................3-35 Service Area Population .... ................. ............................................................. ..........4-2 Passenge r T ri ps ......................................................................................................... 4-2 Vehicle Miles ......... ........ ........................... ......... ................................... ............ ........ ...4-3 Revenue Miles .............. ...... ............... ............ ..... ........... ........................ .......... ..........4-3 Passenger Fare Revenue .... ............... ... ....... .... .................. ................. .................... ...4-3 o perati ng Expense...................................................................................................... 4-3 Vehicle Miles per Capita .... .... ............ ... ............................................................ ...... ....4-4 Passenger Trips per Capita ........................................................................................4-4 Passenger Trips per Revenue Mile............................................................................4-4 Passenger Trips per Revenue Hour ...........................................................................4-4 Operating Expense per Capita ...................................................................................4-6 Operating Expense per Passenger Trip .....................................................................4-6 Operating Expense per Revenue Mile .......................................................................4-6 Fa rebox R ecove ry Ratio.............................................................................................. 4-6 Revenue Mile per Vehicle Mile ..................................................................................4-6 A verage Fa re .............................................................................................................. 4-6 Service Area Popu lation ............................................................................................. 4-11 Service Area Population Oensity................................................................................4-11 Passe nger T ri ps .......................................................................................................... 4-12 Reven ue Miles . ............. .................. ................ ................ ......... ......................... ........ .4-12 Reven ue Hou rs ........................................................................................................... 4-12 Vehicles Operated in Maximum Service....................................................................4-12 o perati ng Expense...................................................................................................... 4-12 Passenger Fare Revenue ..........................................................................................4-12 Vehicle Miles per Capita.............................................................................................4-13 Passenger Trips per Revenue Mile............................................................................4-13 Weekday Span of Service......... ............. ...... ........... ................. ........ ................ ...........4-14 Operating Expense per Capita ...................................................................................4-15 Operating Expense per Passenger Trip .....................................................................4-15 Operating Expense per Revenue Mile ......................................................................4-15 Operating Expense per Revenue Hour ......................................................................4-15 Fa rebox Recove ry ....................................................................................................... 4-15 Revenue Mile per Vehicle Mile .................................................................................4-15 Ave rage Fa re .............................................................................................................. 4-16 Monthly Ridership for CAT (2005 to 2009) .............................................................7-1 v Collier Area Transit TranSit Development Plan Tindale-Oliver & Associates, Inc. August 2010 Agenda Item No. 16A 16 September 28, 2010 Page 13 of 295 Section 1: Introduction Federal, state, and local investments in the provision of public transportation services and transit infrastructure can result in a myriad of community benefits. The Florida Public Transportation Association (FPTA) has published several fact sheets outlining the benefits of public transit and the potential community return on transit investments. Key FPTA public transit facts relating to economic benefits, environmental protection, and reduced dependence on foreign oil are presented below. . For every $1 invested in public transportation, $4 is generated in economic returns; . Businesses iocated next to public transit ways have a more reliable employee base and better access to labor pools; . Every $10 million in capital investment in public transportation yields $30 million in Increased business sales, and every $10 million in operating investment in public transportation yieids $32 million in increased business saies; . By using public transportation in lieu of owning an automobile, an individual can save an average of more than $9,000 each year; . Approximateiy 80 percent of all transit-related ballot initiatives passed throughout the country in 2008 indicated that the American public supports public transportation; . Public transportation in the USA saves 37 million metric tons of carbon dioxide annually; . Using public transit for a 20-mlle roundtrip commute rather than an automobile, will decrease an individuals annual carbon dioxide emissions by 4,800 pounds per year; . Public transportation saves America about 4.2 billion gallons of gasoline each year representing a savings of approximately $12 billion per year that will not be spent on foreign oil; and . The 4.2 billion gallons of gasoline saved by the transit industry is equivalent to Florida's entire gasoline consumption for about 7 months. BACKGROUND The State of Florida Public Transit Block Grant Program was enacted by the Florida Legislature to provide a stable source of State funding for public transportation. The Block Grant Program requires public transit service providers to develop and adopt a ten-year Transit Development Plan (TOP). Major updates must be submitted to the Florida Department of Transportation (FDOT) by September 1" of the year they are due. This FY 2011/2020 TDP is a major update, which is required every five years. Each interim year public transit providers report TDP achievements to FDOT through the submittal of annual progress reports. Collier County population projections included in this TDP will be updated to reflect 2010 Census data in the next progress report submitted to FDOT on September 1, 2011. Tindale-Oliver & Associates, Inc. August 2010 1-1 Collier Area Transit Transit Development Pian Agenda Item No, 16A 16 September 28,2010 Page 14 of 295 The TDP is the source for determining the types of projects and their priority in the public transportation component of the Transportation Improvement Plan (TIP). The plan must also be consistent with the approved local government comprehensive plans and the Metropolitan Planning Organization's (MPO) Long Range Transportation Plan (LRTP). Collier Area Transit (CAT) is responsible for ensuring completion of the TDP. The next TDP annual progress report will be updated to include relevant data included in the MPO 2035 LRTP. This plan meets the requirements for a major TDP update in accordance with Rule Chapter 14-73, Florida Administrative Code (FAC). OVERVIEW OF TRANSIT DEVELOPMENT (TDP) REQUIREMENTS The purpose of this study is to undertake a major update of the CAT TDP, as required by State law. This update will result in a ten-year plan addressing transit and mobility needs, cost and revenue projections, and community transit goals. objectives, and policies. Florida Statutes (F.S.) mandates the preparation of the TDP for all transit systems that receive Block Grants from the State of Florida. Relevant sections in the F.S. are provided below. (1) There is created a public transit block grant program which shall be administered by the department. Eligible providers musf establish public transportation development plans consistent, to the maximum extent feasible, with approved local government comprehensive plans of the units of local government in which the provider is iocated. Section 341.052 (2) Where there is an approved local government comprehensive plan in the political subdivision or political subdivisions in which the public transportation system is located, each public transit provider shall establish public transportation deveiopment plans consistent with approved iocal government comprehensive plans. Section 341.071 On February 20,2007, FDOT promulgated Rule 14-73.001, which substantially changed the TDP requirements. The changes are documented below. . Extended the planning horizon from 5 years to 10 years . Required updates every 5 years instead of 3 years Tindale-Ollver & Associates, Inc. August 2010 1-2 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 15 of 295 . Made the annual report, public involvement, and demand estimation requirements more explicit . Required plan approval . Established a deadline for said approval in order to qualify for funding Key requirements in th~" TDP Rule, as outlined in the draft report "Guidance for Producing a Transit Development ~Ian," prepared by the University of South Florida (USF) Center for Urban Transportation Research (CUTR) with Tindale-Oliver & Associates and Dan Boyie & Associates in 2008 for FDOT are summarized below. Key TDP Requirements Who: TDPs are required from all entities who apply for State Transit Grant Funds (Section 341.052, F.S.) When: TDPs must be developed, adopted, and submitted on or before September 1st of the fiscal year for which funding is being sought. A major .update is required every 5 years and an annual update/progress report is required for all other years. Where: Plans must be submitted to and on file with the appropriate District Office. Time Period: Plans must cover the fiscal year for which funds are being sought and the subsequent nine years. Plan submittal is a prerequisite to fund receipt. TDP Comments: Compliance will be evaluated by FDOT District staff based on major elements outlined below. . Specification of an approved public participation process and documentation of its use. . A situational appraisal that includes at least: o Effects of land use, state and local transportation plans, and other governmental actions and policies, socio-economic trends, organizational issues, and technology; o Estimation of the community's demand for transit service using an approved technique: and, o Performance evaluation of service provided in the community. . The agency vision, mission, and goals. . Consideration of alternative courses of action. . Ten-year implementation plan including; o Ten-year program of strategies and policies; o Maps indicating areas to be served and types and levels of service; o Monitoring program to track performance: and o Ten-year financial plan noting sources and expenditures of funds. Tindale-Oliver & Associates, Inc. August 2010 1.3 Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28, 2010 Page 16 of 295 . Relationship to other plans and policies, TDP Annual Update Contents: Annual updates shall be in the form of a progress report on the ten-year implementation program, and shall include: . Past year's accomplishments compared to the original implementation program; . Analysis of any discrepancies between the plan and its implementation for the past year and steps that will be taken to attain the original goals and objectives; . Any revision to the implementation program for the coming year; . Revised implementation program for the tenth year of the updated plan; . A revised financial plan; and, . A revised list of projects or services needed to meet the goals and objectives. FDOT Review: Within 60 days of receipt, FDOT will notify the applicant regarding compliance and eligibility status, TDP Checklist Table 1-1 is a list of TDP requirements from Rule 14-73.001. The table also indicates whether or not the item was accomplished in this TDP. Tindale-Dliver & AsSOCiates, Inc. August 2010 1-4 Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28,2010 Page 17 of 295 Table 1-1 TDP Checklist ~Public Involvement Process 0 Public Involvement Plan (PIP) 0 PIP approved by FDDT 0 TDP includes description of pUblic invoivement process 0 Provide notification to FDOT 0 Provide notification to Regional Workforce Board 0 Provide notification to MPO Situational Appraisal 0 Land use 0 State and local Transportation Plans 0 Dther governmental actions and policies 0 Socioeconomic trends 0 Organizational issues 0 Technology 0 10-year annual projections of transit ridership uSing approved model 0 Do land uses and urban design patterns support/hinder transit service provision? 0 Calculate farebox recovery Mission am:! Goals o Provider's vision 0" Provider's mission o Provider's goals o Provider's objectives Alternative Courses of Action ' o Development and evaluation of alternative strategies and actions o Benefits and costs of each alternative o Examination of financial alternatives Implementation Program , 0 10-year implementation program 0 Maps Indicating areas to be served 0 Maps indicating types and levels of service 0 Monitoring program to track performance measures 0 10-year financial plan ilsting operating and capital expenses 0 Capital acquisition or construction schedule 0 Anticipated revenues by source I 'Relationship to Dther Plans I o TDP consistent with Florida Transportation Plan o TDP consistent with Local Government Comprehensive Plan o TDP consistent with MPO Long-Range Transportation Plan o TDP consistent With Regional Transportation Goals and Objectives Submission I o Adopted by Board of County Commissioners o Submitted by September 1, 2010 Tindale-Oliver & Associates, Inc. August 2010 1-5 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 18 of 295 REPORT ORGANIZATION This report, which is compiled to support the CAT ten-year TOP Major Update, is composed of ten major sections, including this introduction section. Each section is briefly described below. Section 2 provides a review of the study area population, demographics, travel behavior, commuting patterns, demographic activities, land use, and roadway considerations for Collier County. This includes tables and maps of the study area's baseline conditions, including population, demographics, and Journey-to-Work characteristics from various sources. In addition, current and planned development activities and growth are also discussed. A review of land use and roadway conditions is also included, followed by a review of regional trends in transit. Section 3 provides an overview of the existing fixed-route transit services in Collier County, including summaries and descriptions of operating characteristics, capital equipment, and other operational features such as Americans with Disabilities (ADA) complementary paratransit service. This section also presents the performance assessment conducted for fixed-route services. This assessment includes trend analysis where performance is reviewed over time. In addition, this section provides the results of the fixed-route peer review analysis. This type of analysis compares the performance of the public transportation system with other transit systems selected as having similar characteristics at a given point in time. A capacity analysis is also conducted, followed by a review and analysis of farebox recovery ratios. Section 4 summarizes the public involvement activities that were undertaken as part of the TDP development process. Public involvement activities discussed and/or summarized in this section include the on-board transit survey distributed to CAT riders in February 2010 and other activities that were completed as part of the TDP. Section 5 presents the review of relevant plans, studies, and policies. The purpose of this effort is to provide information to support an understanding of transit planning issues in Collier County, and support the performance of a situational appraisal, which is an assessment of the operating environment for the transit system. Section 6 presents the situation appraisal for the TDP. The requirements for a major update of a TDP include the need for a situation appraisal of the environment in which the transit agency operates. The purpose of this appraisal is to help develop an understanding of the CAT operating environment in the context of specific elements, including regional issues, socioeconomics, travel behavior, existing and future land use, policy issues, organizational issues, technological issues, and environmental issues. Tindale-Oliver & Associates, Inc. August 2010 1-6 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 19 of 295 Section 7 presents a review and evaluation of transit demand and mobility needs regarding transit services in Collier County. The evaluation was completed by reviewing three major components, including ridership trends, ridership forecasting, and a transit market assessment. Section 8 provides the transit mission for Collier County and the goals, objectives, and initiatives to accomplish the transit mission. The mission, goals, objectives, and initiatives were developed based on discussions with CAT staff, the TDP Review Committee, input through the public;"iJlvqlvement process, and the results of the technical evaluations. .,.. ........ . Section 9 summarizes the potential transit priorities developed as part of the lO-year planning horizon ofthis TDP update using public, Review Committee, and CAT staff input and the results of various demand analyses. Section 10 presents the lO-year TDP for Collier County, developed based on coordination with CAT staff, public involvement, transit demand analysis, and other recent assessment and evaluation studies conducted for the Collier County area. Tindale-Oliver & Associates, Inc. August 2010 1-7 Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28.2010 Page 20 of 295 Section 2: Baseline Conditions This section provides an overview of the transit service area, demographics of the service area, and a description of the current transit services within Collier County. The TDP annual progress report submitted to FDOT on September 1, 2011 will include updates to the population estimates and other demographic data included in this TDP in order to reflect the populations presented in the 2010 Census and other relevant data included in the MPO 2035 LRTP. PHYSICAL DESCRIPTION OF THE STUDY AREA Collier County is located in southwest Florida and is bordered on the north by Lee and Hendry counties, on the south by Monroe County, on the east by Broward and Dade counties, and on the west by the Gulf of Mexico. The county consists of three incorporated areas: Naples, Everglades City, and Marco Island. According to the University of Florida (UF) Bureau of Economic and Business Research (BEBR) Florida Statistical Abstract (FSA) 2009, Collier County is approximately 2,025.3 square miles. At least 80 percent of the Collier County land area has been set aside as preserve lands, including Big Cypress National Preserve, Everglades National Park, two national wildlife refuges. one national research reserve, three state parks. one state forest, and a number of other public and private parks and nature preserves. In addition. Collier County has nearly 50 miles of public beaches. Map 2-1 provides an illustration of the study area for the TDP. Tmdaie-Dliver & Associates. Inc. August 2010 2-1 Collier Area Transit Transit Development Plan ~c ~ (,) ~ .- .. . . l!!!i: v -=1 Xl . > ! l!!~ . . . -< ""~ . " . " ~ . ~ .. c" <00", ...C c:l . < o '" " ~ ;; 0 ~~~~ .-4ra& ~~Ol H . <(ON m m w " m ~ ~ 1i ~ .C ~ ' .... :!O ~ ~ :0 m " :; ~ ~ ~ N~::J <oN_ N M M . . . ~ m m ~ . "'::I or ~ _0 , < 0 S . S . . . . . . s . . '& 'E . "'<Ill ~'ii . . . s ;; .l! . ~ ~ 'E u~..- . . 0 0 0 ;; . ~ . ;; ;; ;; ~ . 0 . ~ . <~ l>tI) ~,! "0 ri 0 0 0 0 ri ri ri 0 0 5 ;... N C a: a: a: a: a: a: a: a: a: a: w u ""C J '" 8~ CIl ( , ( 2 , ( , ( , ( ( ) , (I Iii [~ il:c ~ -" en '" , , , , Ill.!! CO o'iij CIl , , , , ( .:l ",E'" , , , ~CLlll.. U ... c .... , , , , , "'a. Ol!! ",'" N... ij3(/) OJ <( >- 0:: C Z W :I: CIl .. iii ... Cl E E ... .. .. is. .. z I w ~ , , i i i i i , i '~-"""''''W~~--'-'l i I I , , '1'....--". ~/~t~1)- L.t ., ", N N 8l .. is. .. z Agenda Item No. 16A 16 September 28,2010 Page 22 of 295 POPULATION CHARACTERISTICS According to BEBR, the population of Collier County is expected to increase from 251.377 In 2000 to 331,800 in 2010, an increase of 32 percent. The data for 2000 through 2020 were compiled using the 2000 Census, 2009 FSA. and 2009 ESRI demographic data. Table 2-1 provides selected population characteristics for Collier County for 2000. 2008, 2010, 2015, and 2020. Table 2-1 Population Characteristics, Collier County (2000-2020) Change 2008 BEBR 2014 [SRI 2000 2008 Chtlnge Change 2000 2010 2020 BEBR I /2009 ESRI ::'015 BEBR 2008.2010 20102020 2000 2009 ESRI Persons (BEBR) 251.377 332.S54 331.S00 363.300 400.700 32.4% -0.3% 9.5% . ' .' , .',. " .'" .'. 1<. Persons (ESRI) 251.377 355.940 396.S17 41.6% Total Land Area (Square Miles) 2025.3 2025.3 2025,3 2025.3 2025,3 0.0% 0,0% 0.0% Persons Per Square Mile ISEBRI 124,1 164,3 163.S 179,4 197,S 32.4% -0.3% 9.5% Persons Per Square Mile ,.... .. (ESRI) 124,1 175.7 195.9 , 41.6% " Source: 2000 Census. BEBR Florida Statistical Abstract 2009, Forty-Third Edition, and ESRI 2009 As a popular tourist destination, Collier County has a large number of seasonal residents and tourists. According to the Economic Development Council of Collier County. Collier County's population rises by an estimated 20 percent during the winter season, which traditionally last from November through April. The BEBR projections included in Table 2-1 refer solely to permanent residents and do not include tourists or seasonai residents. (Note: The population estimates and projections provided by BEBR may not exactly match those provided by the U.S. Census. ESRI demographic data is higher than BEBR and Census demographic information; however, ESRI projections are the most current projections available for mapping purposes. As 2010 Census data sets are available, annual TDP progress reports and the next TDP Major Update will be revised to reflect the population projections reported in the 2010 Census. Staff of CAT and the Collier MPO will review available data sets and ensure consistency of population data when completing future plan updates to the TDP and LRTP, as feasible.) Tlndale-Dliver & AsSOCiates, Inc. August 2010 2.3 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 23 of 295 Map 2-2 displays Collier County's 2009 population by block group and Map 2-3 displays the County's 2020 projected population by block group. The majority of the County's population density is 0-2 persons per acre. Block groups containing population densities greater than 4 persons per acre are located within the City of Naples, East Naples, Marco Island, Immokalee, Golden Gate, Naples Manor, and Naples Park. As shown in Maps 2-2 and 2-3, the 2020 projected population distribution is similar to the 2009 population distribution. In general, Collier County's residents are older than the average Florida resident. Figure 2-1 displays population trends that suggest mobility needs will increase as the County's population of seniors and others continue to age. Twenty four percent of Collier County's population is over 64 years old, while the same group only makes up 17 percent of Florida's total population. Figure 2-1 Population under Age 18 and over Age 64 25%- / 200f0J/ 24% 15% Under 18 Ol.er64 @-~--------- o Florida. Collier County' --..---.-.--. .----,,---_.._-- Tindale-Dliver & Associates, Inc. August 2010 2-4 Collier Area Transit Transit Development Plan <DO,,", ~~"" <tON <DN~ ~ _0 .OON" o N ZQ3Cl> <=.0 0> -Em ~Q)o.. mo. '0'" ffi(l) OJ <t ~ ttl U ~ ~ .- .. h: ..~ ~ ~ ..." :! E olg. ~;; " > =GI 'OQ u~ Cl 'Uj ..~ =I! "'... 'C o c '" .s :! ~ ~ ~ ~ ~ . . . o 0 0 "" " en GI GI iii ... " E E ... II 1ft ~ ... " GI ... " E E ... ------] ! OJ ~, -" ~f"- _~/\-.l~ ""L 0.---'-""-.--"'"1 .. .r~" ~ .4/Q,:i-"/~-- ~~-'~l~' ,:rC:/ ll< ~ re :;; ~ ~ 5! 10 J!~~~~~~ ~~2~n2 . . ~ o . '" ; ~ $ J!l J! ggS65 lr It: a:: a: a:: <{ " m m 1 l ,. '" o z OJ r 1ft GI is. .. z '" ?;'iij u ~ . . C 01 ~ .g QI .!! 'El.!!! :;; ~ + S ~ &. ~ := 0:: UJ ~ ~ = N ..,. 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"' c .. ~ I li j i , ~ ~ !!! , . j ~~ ~ I II :E Agenda Item No, 16A 16 September 28, 2010 Page 26 of 295 DEMOGRAPHIC AND JOURNEY-TO-WORK CHARACTERISTICS Collier County's demographic characteristics were compiled from the 2000 Census, the 2009 FSA, and the 2008 American Community Survey (ACS). Both the Census and the ACS base these estimates on a sampling of the total population. Journey-te-Work information is not projected by BEBR in the 2009 FSA; therefore, 2000 Census and 2008 ACS data were used to illustrate the Journey-to-Work characteristics, Figure 2-2 provides selected demographic data for Collier County, and Figure 2-3 illustrates Journey-to-Work characteristics for Collier County. Many of the characteristics provided in Figure 2-2 and Figure 2-3 were chosen because of their known influence on transit use. Figure 2-2 shows that Collier County's demographics have not significantly changed from 2000 to 2008 in terms of gender, education, and age. The percent of the population of Hispanic origin has increased slightly from 19.6 percent in 2000 to 25.5 percent in 2008. The percent of residents with incomes greater than $100,000 also increased. In 2000, 18.1 percent of residents earned greater than $100,000 and in 2008 27.8 percent of the population was in this category. Figure 2.3 shows that public transit mode share has slightly decreased since 2000. In 2000, 1.9 percent of residents utilized public transit as a means of transportation to work compared to 1.1 percent of the population in 2008. Driving alone has slightly increased. Carpooling and walking decreased; however, bicycling and working from home increased. Travel times have slightly increased, with 26.2 percent of people traveling between 20 and 29 minutes in 2008 compared to 21.4 percent in 2000. Maps 2-4 through 2-8 provide selected characteristics for Collier County that are particularly relevant to the TDP process. The maps display 2009 employment densities, low-income populations, dwelling unit densities, population under age 15, and population over age 60 by block group. Employment densities are highest in Immokalee and the City of Naples. The low-income populations are highest in Immokalee. Similar to the population density, the majority of the County's dwelling unity density is 0-2 dwelling units per acre. Block groups containing high percentages of the population under age 15 are located in the northern portion of the County and the City of Naples. Block groups containing high percentages of the population over age 60 are located in the southern portion of the County, Marco Island, throughout the City of Naples, and north of the City of Naples. Based on the availability of demographic data, maps depicting the disabled population, the number of vehicles per household, and commute times were developed utilizing 2000 Census data and are included as Appendix A. Tlndale-Oliver & Associates. Inc. August 2010 2-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 27 of 295 Figure 2-2 Demographic Characteristics, Collier County (2000 and 2008) 1= I I I 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% w co << 35-64 Years 37.7% 9% 383% i. 2000 Census I 1.2008ACS ! ,02009 FSA I ~ ." o W ~ o :'" is .~ o ~ [j .~ ~ Ql ~.~ !ij .sa '~a::: IO Not of Hispanic Origin Of Hispanic Origin '" N W co . ~ o o ~- &~ :::-~ w." > 0 :'J . o ,g 1i o ~ ." W 9th grade to 12th grade, no diploma High school graduate .5.8% College < 1 year to Associate degree 6.9% "----Bac~lor's degr~ ---- ~-_.._._-".-,--I _9.7% Professional school, fv1aster's or Doctorate 1',4% . J .6_0% Less than $10,000 5.2% 18.2% 19.5% , -;~~~~O-;;~~~48~% $15,000 to $2~:'~~,1,~~% ~12_9% $25,000 to $34,999 r-- .0.3% 171% 535.000 to $49,999 4.4% Q) ~--_.- E o o E $50.000 to $74.999 89.7% 898% 190.1% $48,289 $61,165 $58,519 <=~ w2 :> oS --. i[,Ul Tindale-Oliver & Associates, Inc. August 2010 2-8 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 28 of 295 Figure 2-3 Journey-to-Work Characteristics. Collier County (2000 and 2008) 0% 10% 20% 30"10 40% SO"/c, 60% 70% 80% 90% 100% -~~-~~- ~ ~ 922% ~ Worked inside county of residence 0% " ----- - .. .62% ~ Worked outside county of reSldenc~ 7 7% u -~-- ~ - ---------- . ro , . 1,6% il: Worked outside State of resIdence 23% Car, truck, or \en - drme alone 74.4% 754% ~ ~ o f- c Q m " & ~ ~--------------~iCYCle LO,7:1o " . I- -------- ------------------- "6 Walked p 1 8% 0.9% . c ~ _______.______ ~~~_~~ans_.1 i',~~ Ii?% Worked at home 74% ---..------ ------------- ------------------__14.9% -----'-_!~~~.__t~~.~~_~~_~~_~.~~_~~~ .~18% P b' '1.9% U lie transportation 1.1% Motorcycle I g~~ Less than 10 minlltes ~ ~ 17.",% 17.2% --------~=-~~~~~~-~~-~~~i~~~61~O~% .54% 25 to 29 minutes _ 7 1 % --------- - - --- -- -- _297% 30 or more minutes 294% ----------- ----.- ---- Ii.?% Worked at home ? 4% E . E >= 0; > m >= . . 2000 Census i , . 2008 ACS L--~..__..___~ ~ 0 o - ~ " ID C ~q ~f- 6amto9am ID U E <> ID_ >~ . u C _ ID o - ~ ;: ~o o o :r: Other times ~.2% ___32.3% --------- 149% ___~~~_~_, 51% ,_42.6% _~~~43,O% Two ~18~Z' .111% Three or more 12.2% Dro-.ealone ~ ~ " <> o u u o ID U E III ~~--.~ > ID m > &. 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"5 ~ I ~ ..tl ~ ~ ~ ~ re ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ; o 000 0 0 0 0 0 0 0 ~ ~ ~ ~ << ~ << << << << ~ nee: ncn ~ ~ ; ; & & ( ': ... ~ ~ + GI GI ii ... o E E ... ------ 1 i I i i I L_____~_j I I i w w -' -----.r..~ ~ ..-./'\~ ~'" _l"'y ~'!p;l"'" ,P. 'F'1''''' '<( ;:f"/ it ~ o ~ ~ ~ '"'' ~ 1< o z w OJ: C o '" .. :;0 g.", llflD.11l ",0101 Q..: ~ ftlucu :1:.- > .ll 0 '" o o '" " ~ N ! f " . , 8 ~ " . ~ Agenda Item No. 16A 16 September 28, 2010 Page 34 of 295 LABOR FORCE AND EMPLOYMENT The current labor force, employment, and unemployment data also were analyzed for Collier County, as shown in Table 2-2. The data provided in the table is a snapshot of the most recent month for which data are available. These figures, not seasonally adjusted, show that Collier County has a higher unemployment rate than the state as a whole. Due to the current economic conditions. Collier County's unemployment rate has increased by over 50 percent from 7.9 percent in November 2008 to 12.3 percent in November 2009. Table 2-2 Labor Force Statistics (November, 2009) Area CIvIlian Labor Force Number Employed Number Unemployed Unemployment Rate allier County 146.650 128.588 18,062 1.060.644 12.3% Florida 9,2D3.637 8.142.993 Source: Labor Market Statistics, Local Area Unemployment Statistics Program 11.5% Commuting Patterns This paragraph includes an analysis of the employment commuting patterns for Collier County residents. Tables 2-3 and 2-4 summarize the commuter flows for the workers living in Collier County. The analysis of the 2008 Census Longitudinal Employer-Household Dynamics (LEHD) worker fiow database indicates that 66.3 percent of the employed Collier County residents commute to jobs in Collier County, with most working in "All Other Locations". The LEHD defines "All Other Locations" as cities and towns not included in the top 10 locations as well as land that is not part of a city or town. The remaining 33.7 percent of the employed Collier County residents commute to jobs in neighboring counties, with Lee County, Broward County, and "All Other Locations" having the three largest percentages of outward commuters. Map 2-9 illustrates the commuter flow for workers living in Collier County. This paragraph includes an analysis of the employment commuting patterns for people who work in Collier County. Tables 2-5 and 2-6 summarize the labor shed for workers commuting to Collier County. The analysis of 2008 Census LEHD database worker flow data indicates that 61.9 percent of the employees working in Collier County also live in Collier County. The remaining 38.1 percent of the Collier County employees commute from neighboring counties, with Lee County, Miami-Dade County, and "All Other Locations" having the three largest percentages. The data Indicates that nearly 73 percent of all Collier County workers live in "All Other Locations" that include areas outside of the top 10 cities and Census Designated Places or within unincorporated areas. Map 2-10 illustrates the labor shed for workers commuting to Collier County. Tindale-Olrver & Associates, Inc. August 2010 2.15 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 35 of 295 Table 2-3 Where Collier County Residents Work, by City and Census-Designated Place (2008) City Count Share City of Naples, FL 15,200 14.8% City of Marco Island, FL 3,750 3.7% City of Bonita Springs, FL 2,909 2.8% Immokaiee CDP, FL 2,808 2.7% Pelican Bay CDP, FL 2,327 2.3% City of Fort Myers, FL 1,810 1.8% Golden Gate CDP, FL 963 0.9% Estero CDP, FL 889 0.9% City ofTampa. FL 882 0.9% Pine Ridge CDP, FL 853 0.8% All Other Locations' 70,258 68.4% Source: U.S. Census Bureau. LEHD Origin-Destination "All other locations include unincorporated areas. Table 2-4 Where Collier County Residents Work. by County (2008) County Count Share Collier County, FL 68,104 66.3% Lee County, FL 10,709 10.4% Broward County, FL 3,346 3.3% Palm Beach County, FL 3,091 3.0% Miami-Dade County, FL 2,4 7 6 2.4% Hillsborough County, FL 2,034 2.0% Orange County, FL 1.513 1.5% Pinellas County, FL 1,312 1.3% Sarasota County, FL 1,280 1.2% Manatee County, FL 1,080 1.1% All Other Locations' 7,704 7.5% Source: u.s. Census Bureau, LEHD Origin-Destination lAIJ other locations include unincorporated areas. Tindale-Dliver & Associates, Inc. August 2010 2-16 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28.2010 Page 36 of 295 Table 2-5 Where Collier County Workers Live, by City and Census-Designated Place (2008) City Count Share Golden Gate CDP, FL 5,742 5.2% City of Bonita Springs, FL 5,216 4.7% City of Naples, FL 3,926 3.6% Immokalee CDP, FL 3,533 3.2% City of Marco Island, FL 2,844 2.6% City of Cape Coral, FL 1,823 1.7% San Carlos CDP, FL 1.808 1.6% Lehigh Acres CDP, FL 1,749 1.6% Naples Manor CDP, FL 1,606 1.5% Naples Park CDP. FL 1,561 1.4% All Other Locations' 80,187 72.9% Source: U.S. Census Bureau, LEHD Ongin-Destination lAII other locations include unincorporated areas. Table 2-6 Where Collier County Workers Live, by County (2008) " County Count Share Collier County, FL 68.104 61.9% Lee County, FL 17.817 16.2% Miami-Dade County. FL 4,279 3.9% Broward County, FL 2.770 2.5% Palm Beach County, FL 2,303 2.1% Hillsborough County, FL 1.500 1.4% Orange County, FL 1,218 1.1% Sarasota County, FL 1,005 0.9% Manatee County, FL 987 0.9% Pinellas County, FL 970 0.9% All Other Locations1 9.042 8.2% Source: U.S. Census Bureau, LEHD Origin-Destination lAII other locations include unincorporated areas. Tindale-Dliver & Associates. Inc. August 2010 2.17 Collier Area Transit TranSit Development Plan <DOLO ~~'" <{ON <DN_ ~ _0 .-.., ?"- M J 0) :;;...0 en CiiE'" .=:: Q.)Q.. ",'5. "0) :i3UJ D> <{ . ~ CO U ..e 'iji" ell: .... - e .... " iU ego -;; .~ > =8 a.. ..ii ... e :;;:$ . . e " . .c:a:lO<CZI<lIlotm WctCD ..............NN~Mot...&l)Ul..........IO~m ~~~~~~~~~~H~~H ~&&&&&&&&&&&&&&&& ~unuuu (u? .. .. ~ CI E E ... i "'_......~-.-.-...~'--r I i 1 I i I t-----------1 I I ! i 1 ! w w -' . l'.......-...--.-""'<:i r .,,",,~,(!) "/' ",.",~,' ,;l J.::' .:),", p..->)-- V l~",/ ''-, ~ t:,." ~ _ 2' 5: ~ "': . ~ ~ f f f f ~ ~ .2, ..., ..., ..., Cl'l ~ ~ ~ ~ i i s " ; ; ~ i & i lS.~II... u . ::: .~ . o i~ cb 06 ~ ~ - .- ~ (::I u" " o!' - ~- .: ;;;! f- .......t b'''' e1! '" "Ill N8B CL_" ftI~ E l!:=E aa - ~ ~ Eej Ii; o z W J: OJ ~ N ... e .. !i 8 - .. :Ii: .. .. is. .. z ... .. .. e ... . " 1. ~ ~ o . @ l " . H . ~ 5 ~ m ,,~ ~i!"H :',:,~ ,.;i fc'! ::t;-(t~~JW~)8:<~ .. !i ~ .. :Ii: <00'" ~~rn <(ON <oN~ ~ _0 . CO CO ON", Z Q:; Q) -.00> t:_", :m~Q.. ",0. 'DO> 1i3(1) 0> <( ~ l'tl U ~ c .- .. l!!15: l!~ .... c " .. E E Cl. < Cl ~Oi ~8 a~ 00;; ... c 0" N,: . . . "- . :f~~~~;'i~~~Il)~""~~~'" HHH~H~H~~H ~&&~&&&&&&&&&~&&& ~unnnn ( ( "-.......-._._.._..-."'~-j i i 1 i i i i i L_'_~______~_'___I i W i w -' r,>.'..........,"~ ll....~,.d. . <'......J...~.7-P..l. In''..l'' ,.Jf,,~ .0 . i'l..IJ ~?d/ ;.-..., ..,"~' --' i ~ ~ ~ ;!. 'sss t~~'~ttt '" i CI -. -. --. ="'. ~N . _' ~ ~ Si! ':i ~ :.: = ~ ... '" (.) g' ::: i . . o ~ r ~~.~ i ~ :..; III "'0 ::;; i ::: rr, c - ~~ ~ ocjl "'''.c Naill Cl.~~ ...!!.ll E:gS u " v > c, ... ~ ;; ~ ~ = i ~ il1i!II... ~ ... c .. ili .. ~ .. :E m ~ N . , Agenda Item No. 16A16 September 28, 2010 Page 39 of 295 Major Employers As part of the baseline conditions analysis, data on major employers in Collier County were reviewed and summarized. The major industries in Collier County include retail trade, leisure and hospitality, and education and health services. With approximately 5,000 employees, one of the largest employers in Collier County is NCH Healthcare Systems. From the public sector, Collier County School District is another large employer. The School Board employs over 4,700 people. The third largest employer in Collier County is Publix Supermarket followed by Marriott Hotels and Wal-Mart. The top 25 public and private employers, listed in Table 2-7 employ over 30,000 people. Table 2-7 Top 25 Largest Public and Private Employers in Collier County (2009) Company Number of Employees NCH Healthcare System 5000 Collier County School District 4728 Publix Supermarket 3246 Marriott Hotels 2328 Wal-Mart 1715 Collier County Sheriff's Dffice 1029 Mtinn-Dixie Stores, Inc. 1014 Home Depot 1012 K;argiulo, Inc. 800 , Pacific Tomato Growers 800 Downing-Frye Really. Inc. 700 Naples Grande Resort & Club 700 ~outhwest Florida Farms 700 Department of Corrections 678 IColdwell Banker/Century 21 595 Manor Care Health SVC 560 Radlsson Hotels 552 McDonald's 529 Collier County Administration 500 I Bentley Village Laundry and Housekeeping 500 Moorings Park 500 Bentley Village Health Club 470 hateau at Moorings Park 469 Hilton Hotels 457 U.S. Post Dffice 450 Source: Economic Development Council of Collier, 2009 and InfoUSA, 2008 Tindale-Dliver & Associates, Inc. August 2010 2.20 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 40 of 295 DEVELOPMENT ACTIVITIES FDOT's new TDP guidelines promote focus and review of ongoing and anticipated residential and commercial development activities. Therefore, a review of development activities and existing and future land uses in Collier County was conducted. Several Developments of Regional Impact (ORis) are located to the nort~ and south of Naples. Growth is also occurring to the east of Naples in areas such as Ave Maria and Golden Gates Estates. Collier County has estaolished land use and zoning maps to guide future development in the County. Map 2-11 provides a snapshot of the future land use designations for Collier County. Tindale-Oliver & AssOciates, Inc. August 2010 2.21 Collier Area Transit Transit Development Plan <DOL!) ~~m <(ON (.ON_O "'::..~..- .". o '" ,DOl t:~", 2a3D.. ~o. '0," t:(j) (l) Ol <( ~ ~ CO U .. .. ;;; ~ E E ... ~ " .- .. l!!li: l!!~ ....ij a: E .:c!, ~ " " > =,! 8:! Ol!! .... ~~ . ! ~ UJ < III ... ~""""'ii~~ S;~Sooo~ Q 0 &. &. r:: rr., " ) ~? () : ( ~CDU~le~i; iii~!!J~ I ? i- ? ? ~ ? :' ( u ~ ..= i Ji ,-." lI,.l ill '7~-;:;1 lI,.l '_.. ro g r "'0 '" '! .:: ~!. t- ~<. 0; > 8.i~ =~! >- u i li! :l ~ i I'- .. .. :: ~ O,l :5! ;; CIl ~ Ii ~ f:: i!! :: !!l lb II ]1 i i a:: .0:: ::> u u ~, "~ [~ , >- 0:: Cl Z w :r: 1ft .. '6. .. z I --- UJ "' -' i " ... !:> i ~. . . N~I ... ~, '" -', ~' >"c;:I. ',' 1'. 0.:.;., . ("-/-"'~'~:~;~'J}---; r:1 t c:~~/ 'o,"'~, . ,_, '-, " .. ::> ..'C .. " Nj ii~ :Ea " .. N N N ~ I i i i ~ ~ ~ , " I , ~ j i I . ~ l!5 ~ ~ 5 H II .~<.~ i.;~ '~ Agenda Item No. 16A 16 September 28, 2010 Page 42 of 295 ROADWAY CONDITIONS Collier County has implemented a real-time "checkbook" Concurrency Management System. Through the County's Concurrency Management System, the County completes an analysis of roadway segments prior to approving final development orders to ensure that sufficient capacity exists on that roadway segment If the analysis reveals that the development will create an excessive amount of vehicle trips, the development order will not be approved until some corrective measure is taken to either create additional road capacity or reduce the generated traffic volumes. If development is proposed for an area where the affected road segments do not have sufficient capacity to meet the additional traffic impacts, then road improvements would need to be underway or budgeted for construction within the first or second full year of the Transportation Five-Year Work Program following adoption of the Annual Update and Inventory Report (AUIR). The County has established two Transportation Concurrency Management Areas (TCMAs) and one Transportation Concurrency Exception Area (TCEA). Figure 2-4 illustrates the locations of the County's TCMAs and TCEA. TCMAs are an alternative transportation concurrency approach that promotes infill development within selected portions of urban areas and supports more efficient mobility alternatives, such as public transit. The TCMAs enable the County to establish area-wide level of service (LOS) standards for the geographical zones in which alternative traffic routes and alternative modes of travel are available. A development moratorium would not be declared for a particular road segment within a TCMA unless fewer than 85 percent of the parallel lane miles in that TCMA are achieving their adopted LOS. The TCEA is an effective alternative concurrency management strategy for an area that is largely built out and for which the jurisdiction has identified a need to promote redevelopment The TCEA depicted in Figure 2-4 is located within the Bayshore Triangle Redevelopment District Due to the constraints associated with increasing the capacity of US 41, the County has established the TCEA to ensure that "real-time" concurrency does not place undesirable obstacles in front of the district's redevelopment efforts. The area within a TCEA must contain less than 10 percent vacant land. Only 4.8 percent of the property located within the Collier County TCEA is undeveloped. Tlndale-Dliver & Associates, Inc. August 2010 2.23 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 43 of 295 Figure 2-4 Collier County Concurrency Management System LEE COUNTY UNE 1>1>. .~","-,.>.. I ~J , _M:lO'RCQ::If _.~PI.lrl.nc&. ,.:N~Tcw. ~IT;:LIA "3l'roeGUntl~ Source: Collier County Transportation Planning Division (http://www,colliergov.neVlndex.aspx?page=562) Tindale-Diiver & Associates, Inc. August 2010 2-24 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 44 of 295 REGIONAL TRENDS IN TRANSIT Collier and Lee County Metropolitan Planning Organizations In January 2005. the Collier and Lee County MPOs entered into an interlocal agreement to coordinate their transportation planning activities with a focus on establishing a multimodal regional transportation network. The MPOs coordinated to develop the joint Collier-Lee 2030 Regional Multimodal Transportation Plan Eiement that includes transit connections between CAT and Lee County Transit. Currently, both MPOs are in the process of developing their respective 2035 Long Range Transportation Plans (LRTPs) through a joint process to ensure a regional approach to the long term vision. Collier County Master Mobility Plan In an effort to manage the ultimate build out mobility needs of Collier County and meet the compliance standards of House Bill 697. the County is in the process of developing a Master Mobility Plan (MMP). The MMP will focus on early management and coordination of mObility needs rather than attempting to finance future mobility based on existing land use regulations. The primary focus of the MMP will be achieving mobility for people, goods. and services while reducing Vehicle Miles Traveled (VMT) through the utilization of multimodal transportation alternatives; however, the MMP will also focus on protecting the County's habitat, environmentally sensitive lands, and agriculture. INVENTORY OF EXISTING FIXED-ROUTE SERVICES AND RESOURCES Public transportation services in Collier County are operated and managed by Collier County's Alternative Transportation Modes Department within the Collier County Transportation Division. The Collier County Board of County Commissioners is the body that formally sets policy for CAT. Fixed-route service began in February 2001 and today CAT operates nine routes including six within the Naples area, fixed-route service from Immokalee to Naples, Immokaiee Circulator, and Marco Island Express/Circulator that provides express service between Immokalee and Marco Island. A majority of the routes operate Monday through Sunday. Service spans from approximately 4:00 a.m. to 8: 30 p.m. with 60 to 90 minute headways. Currently, CAT does not operate service on New Year's Eve, Memorial Day, Juiy 4th, Labor Day, Thanksgiving Day, or Christmas Day. Table 2-8 presents the basic characteristics for the existing transit system. Table 2-9 summarizes route-level performance statistics for FY 2009. The total operating costs for FY 2009 were $5,048,082, while farebox revenues for that same fiscal year were $948.570. Tindale-Dllver & ASSOCiates. Inc. 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L!'> ... 0'> I"- 'iij ci ...; ...; ...; ...; ...; ci ci ci ci ci ci ci ci ci ci c '" '" '" '" '" '" '" '" '" '" '" '" '" '" '" '" ell ,:: l!'>~MOOo::tNO('\Jo::tI'-COo::t Mc.DU1LOCOt-o::tNOOOO'lO oo),....:ci~aicriLriM~do C\l ...-l ....... N C\I N 't-l ....-\ ....-l ..-l ...-l....-l o::t ('I') O'l 00 1.0 <q("l')O')cql.!) .,....j.,....joo.t-tO ..-\....-l ....-l....-l Agenda Item No. 16A16 September 28.2010 Page 48 of 295 Table 2-10 provides ridership figures for FY 2008/09. Totai annual ridership during this time period was over 1 million passengers. Table 2-8 indicates that between 2008 and 2009 CAT ridership decreased nearly 5 percent, from 1,166,358 to 1,109,710; however, in March 2009 CAT implemented a fare increase and service modifications due to budgetary constraints. The fare increase coupled with a reduction in the price of gas from 2008 to 2009 may have contributed to the decrease in ridership. Table 2-10 FY 2008/09 Ridership Data November r- , December January February March ~~~.~ i June I i I July : I August , September Vehicle Inventory 109,524 101,381 104,852 101,444 98,196 93.091 90.753 82,963 i 84.065 I 82t#E519 84,951 75.971 Table 2-11 provides a summary of the fixed-route transit vehicles operated by CAT, As shown in the table, the entire fleet consists of a total of 23 vehicles. Table 2-11 Fixed-Route Vehicles NUMBER STANDING AUTOMATIC 1 DESCRIPTION LENGTH WHEELCHAIR SEATING VEHICLE TALKING VIDEO B 0 DIESEL' OF YEAR MAKE CAPACITY BUS CAMERA I J LIFT CAPACITY LOCATOR VEHICLES I 2 2001 Bluebird 24 PASSENGER 25' YES 24 12 NO NO NO NO 1 2003 Freightliner CHAMPION 25' YES 24 12 NO NO NO NO 2 2003 Freightliner CHAMPION 29' YES 24 15 NO NO NO NO 4 2004 Freightliner CHAMPION 29' YES 24 15 NO NO NO ND 3 2005 Gillig G29E102R2 30' YES 28 17 NO NO YES NO 4 2006 Gillig G29E102R2 30' YES 28 17 NO NO YES NO 4 2007 Gillig G27E102N2 30' YES 28 17 NO NO YES NO 3 2010 Gillig G27E102N2 35' YES 32 23 NO NO YES NO Tindale-Dliver & Associates, Inc. August 2010 2.29 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 49 of 295 Other Capital Equipment There are 430 bus stops located within the CAT fixed-route service area. Of those 430 bus stops, there are benches at 52 stops and 45 stop have shelters. CAT has completed a bus stop/shelter needs study based on the existing ridership. The study identified a list of stops where shelters may be warranted based solely on ridership. Figure 2-5 presents the 41 stops by route where ridership may warrant bus shelter installation. Figure 2-5 Stops with Peak Ridership by Route Stops with Peak Ridership by Route I Route 1 A Route 18 Route 2A . Airport I Davis . US 41 I Pine Ridge Rd. . US 41 I Rattlesnake . Airport / J&C Blvd. . US41/5~ Ave N . Bayshore / US 41 . US 41/104. Ave, N . FleIschmann 11 Oth St. N. . N G.H Route 28 Route 3A Route 38 . Goodlette IllS 41 . AJrport Rd / 1300 Biock AIrport Rd / 1300 Block (Comfort Inn) @Dollar RentAcor . . Sunshine 117'" Ave. SW, . RadiO Rd. I Livingston . Golden Gate PI<WY / 50. St. SW. Route 4A Roule 48 Route 5 . Welmart Supercenter . Flondlan / Broward . Immokalee I Sermnole CasIno . Tnangle Blvd. I McOonalds . 15l Street f Carver . Walmart Route 6 Route 7 Express Route 7A no new shelters . Lake Trafford /19" Sf . 951 / Mamott Hotel . 951/ Manatee Rd . 951/ @ Marriott Hotel . Caxambas Park . g~, 1 .1 across froom Marriott Hotel . 1:o.r I Carver (across from casino) Route 78 Route 8A Route 88 . Walmart . FWV . Wmo DIxie . 951 j Elkcam eir . Lake Trafford Elementary . Marion Fether / Pinenas l Madison . Lake Trafford .I Ringo Lane . WIno Dixie . S 5tI; St ! Stokes Ave. . S 5tD St (Career SelVlces Center) Route 9 . Walmart . Flondan ( Holland . US 41 i Guilford Source: Collier MPO, "Final Collier County Bus Stop/Shelter Needs Plan". Tindale-Dliver & Associates, Inc. August 2D10 2-30 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28. 2010 Page 50 of 295 In May 2010, CAT received a letter from FDOT regarding the ADA compliance of benches along the state highway system within the CAT service area. CAT will begin developing an assessment of the agency's bench conditions for those benches located along state roadways. Based on the findings, CAT will develop a plan for addressing the ADA deficiencies. The capital budget included in Section 10 of this report includes funding for the future installation of ADA compliant benches and shelters. PARATRANSIT SERVICES Collier Area Paratransit (CAP) provides trips to people who are unable to use the fixed-route service due to disability. Trips are provided to and from locations during the fixed-route system's regular service hours. CAP service is limited to areas within a %-mile distance from the fixed-route system. The Collier County Transportation Disadvantaged (TD) program provides transportation service to people residing in areas where CAT bus routes are not available and who have no other means of transportation. Individuals who are interested in using the CAP services must apply through a written application process. The eligibility process can take up to 21 days to complete. After qualifying for service. all permanent individuals are subject to recertification every 3 years. CAP is intended to serve a limited group of people under the following programs: . ADA recipients may only schedule trips that begin and end within the ADA corridor (3/4-mile of an established CAT bus route). Hours of operation for ADA are the same as the published bus schedule. . Medicaid recipients may travel only to medical appointments qualified under their program of coverage any time and day throughout the year. . TD recipients are permitted to schedule trips countywide Monday through Friday between the hours of 4:30 a.m. to 5:30 p.m. Saturdays and Sundays are reserved for medical trips only. . Agency sponsored trips are only authorized as arranged by the particular agency sponsoring the trip. Trips must be reserved in advance by contacting CAP Monday through Friday between 6:00 a.m. and 6:00 p.m. Reservations may be scheduled up to 2 weeks in advance. Next day service must be scheduled by 2:00 p.m. the day before. CAP does not accept same day reservations. Tmdale-Dliver & Associates, Inc. August 2010 2.31 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28,2010 Page 51 of 295 Vehicle Inventory As shown in Table 2-12, the complementary ADA service is operated utilizing 20 vehicles with platform lifts. Table 2-12 Paratransit Vehicles NUMBER DF YEA MAKE DESCRIPTION LIFT TYPE SEATS WHEELCHAIR VEHICLES R CAPACITY 1 2003 Ford E450 CUTAWAY 22' Platform 20 2 5 2006 Chevrolet GLAVAL BUS Platform 14 5 1 2006 Chevrolet EXPRESS 350 Platform 10 2 5 2007 Chevrolet GLAVAL BUS Platform 14 5 1 2007 Chevrolet EXPRESS 350 Platform 10 2 1 2007 Chevrolet EXPRESS 350 Platform 11 2 6 2009 Chevrolet CHAMPIDN Platform 8 2 PRIVATE TRANSPORTATION PROVIDERS This section includes an inventory of existing transportation service providers in Collier County. Each provider was mailed a short questionnaire to obtain information about its transportation services. The questionnaire can be found in Appendix C. Table 2-13 includes information for the agencies that completed the questionnaire. In addition to those agencies. a listing of other service providers in the County that did not respond to the questionnaire is presented in Appendix C. Tindale-Oliver & Associates, Inc. August 2010 Collier Area Transit 2-32 Transit Development Plan '" ..., N Ol :0 '" f- ~ Ol 'C 'S: o 0:: c o :;::; '" t o C. lIJ C ~ f- (I) ~ '" > 'C a.. C c ::> o (.) ~ ~ Ci (.) ~ ~ m ~ ~ ~ " co ~ ro " " E g o m o 0 ~ o o ~ ~ m ;2 t> g-6 ~5 ~ ~ lli ~ . 6 m ~ "'- ~ m ~ n ~ o ~ ~~ ~ ~ E: ::; i:i:: U " ~ ~ ~ ~ w 0 0", il ~ c o 0 ~~ + 0 '" " m e' ~ ~ m ~ ~ 6~ 000 ",0 ~~ " m > '" ~ '" ~ D n ~ o 0 u 0 2: ~ ~ '" m ~ o '" " ~ o ~ S rn 2~ 6 0 ~ ~ ~ n ~ Iii N . o 0 o " N ~ " co " . (2 " o u " .:J o o o <0 ~ o ~ ::0 OW o ~ o iii o 0 ~ c: ~ W ~~~t>~Q~ ~2/.rn,~~(j)~E .> .n ~ N .22 N ~ ~ '8 co ~ :;c o ~~ ~~ ~N ,~ o~ S. W '2 u: 2 ~~~!f t::2: g:; ~ U- a.> (L' C'l i5 ~ W u 8 {5 ro " o ~ '" o ~ e. ;:? <iu " <5 E E' m 4: ~ (5 ~ ~ ~ " <'i ~ ~ w m ~ . 5 E ; ~ m Nn " '" m rn n 5 CL w "i D ~ ~ 3 ~8 8 '" ~ W i'l " C D W C co rn ro ~ co 0 ~ o o b ~ 5 ~ 8 ti ~ m 0 fjeo ~ 13 " ~ iO ,lj m ~ m " rn z ~ -g ;n ~ ~ w ~ c: a.> 5 t l-- ~ U ~ ~ >-'"x ~-o .:;;" o N '" o ,;, o ~ 13 " . o ~ rn c o > 0 03 " oo~ .8 <.0 0- 0- w u 0 ro~"d" ~K?2 1'- .:>:: ~ lli " . ~ ~ ~ m Nn o ~ '" o Jo o ~ " m > u-i !ll <Ii 0 ~, o E 0 J:: ~!Xl ~ U>S !2~~ o ~ ~ ~ ~ ~ ~8! " " ~ ~ ~ lli ~ ~ E ~ ~ rn N D ~ ~ ~ lli ~ ~ ~ ~ ~ rn N D ~ ill ~ " ~ .9 8 m " ~ 6 a ~ 3~E~~_' o 00 ~~8~rn~ m rn (!) u~ ~a-- ~'" 00 lti~.o ~ .s 0 0 ;g~N -'!'. ~ " ~ ~ c ~'O m ~.3 u " iO 0 2e=. '" o o o <0 o o ...; i" o " " " ~ > '" o o N ~ '0 00 N ~ ~ "00 co ~o: ~"C ro '" '" E .:t g- .~ 7i5 > - '" 80 ~ 'iJj c ro .= " ~'O m ~.'3 u W iOn ~~ '" o o o <0 ~ ui 'O(lO '" fi :: a1 ~ is. ~ ~ IE ~ Z GO m ~ "" m o ~ ~ 8 rn ro co :;:{Y).!!:! ~~E ~ ~ lli 15 ~ o m ~ "'- ~ m N D M M N m n 5 CL ~ S o ~ 1" ~ g ru ~ 4 ~~~ ~ '" '" ~ .9 <Ii 03' (l) :E Ci5 u co_o;;~~'15B~ - ~ u.3 ..c::: 8.8 E r D o c co o ~ ~ w " m z ^ S- o o " ~ ~ eo ~i o ~ 8 <5 co c " ~ w C !'! iO u Ul ~ ~ w ~ '" l' n: b E 10 co ~ '" l' n: 1;: w c o ~ ~ Q U ro ~ g E o E a eo w g ~ !E '5 iii Vl r: =' m 0 " :g !~ f2 lro ['(3 Iii: ~~ !010 ! ~ ~ I~~ l-g ~ i i= <C o ~ ~ TI -g ~ ~g~~~ ~ ~ c a.> <1> 3: ~ Cl Cr:: B co ~ ~ ~ ~ ~ rn ,= Agenda Item No, l6A16 September 28, 2010 Page 53 of 295 Section 3: Public Involvement A public involvement process was developed for the TDP to outline public involvement efforts throughout the TDP process and ensure ample opportunities for the public as well as local agencies and organizations to participate in the development of the TDP. The TDP will be developed in accordance with the Collier MPO's adopted Public Involvement Plan (PIP), which is included as Appendix B. CAT has also adopted the MPO PIP as its formal public outreach process. A copy of the MPO PIP and the CAT TDP public involvement process have been submitted to and approved by FDOT. This section summarizes the public involvement activities that have been undertaken to-date as part of the TDP major update. The components of the public involvement activities are presented below. REVIEW COMMITTEE MEETING? As part of the TDP process, a TDP Review Committee was established to provide oversight and technical feedback. The Review Committee is composed of representatives from the Technical Advisory Committee, FDOT, Workforce Development, the Local Coordinating Board, the Pathways Advisory Committee, the Congestion Management System/Intelligent Transportation System Stakeholders Committee, and the Citizen's Advisory Committee. The Review Committee met three times throughout the course of the project. The first TDP Review Committee Meeting was held on Thursday, February 25, 2010. The meeting began with a brief overview of the TDP process. During the initial project kick-off meeting, the Review Committee also reviewed the project schedule, scope of services, and key themes from stakeholder interviews. Each committee member was given a copy of TDP Technical Memorandum #1 and asked to provide comments within two weeks. The second TDP Review Committee Meeting was held on Thursday, April 22, 2010. The meeting began with a brief overview of the comments received during the discussion group meetings held on April 7, 2010 and April 8, 2010. The meeting proceeded with discussion of Technical Memorandum #2, which included the on-board survey results and the draft Goals, Objectives, and Initiatives. Review Committee members were also asked to approve the final map layout for the TDP. The third TDP Review Committee Meeting was held on Thursday, June 10, 2010. The meeting began with an overview of the revisions that were made to the draft in order to incorporate the committee's comments on Technical Memorandum #1 and #2. The meeting proceeded with discussion of the draft alternatives, ridership projections, and draft budget. Each Review Committee member was given a compact disc containing the draft TDP and asked to provide comments within three weeks. A complete summary of each Review Committee meeting is presented in Appendix D. Tindale-Dliver & ASSOCiates. Inc. August 2010 3-1 Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28,2010 Page 54 of 295 STAKEHOLDER INTERVIEWS To assess the attitudes of key local officials and community leaders regarding the transit system, nine stakeholder interviews were conducted via telephone and written responses. The interviews sought to assess political and community leaders' views on transit's current and future role in the community, transit finance and governance, and other issues relevant to the transit plan. Table 3-1 provides a list of the stakeholders that were interviewed for the update process. Table 3-1 Stakeholder Interview Participants Stacey Revay Smart Growth Coalition Multiple Representatives Caring Hearts Dr. William Trotter City of Marco Island Kelly Daily Naples Community Hospital INCH) Council Member Dee Suilck City of Naples CommiSSioner Donna Fiala I Collier County Board of County Commissioners Mike Regan ----L Naples Chamber of Commerce David Weigel _ -+ Lighthouse of Collier Garrett Morgan Marco Island Marriott A series of 27 detailed questions was developed to facilitate the discussion and obtain stakeholders' perceptions of three major areas related to public transportation in Collier County. . Existing Conditions . The Future of Transit . Transit Funding Issues A copy of the interview script that was used for all of the interviews is presented in Appendix E. Common perceptions and themes from the stakeholder interviews are summarized below. Existing Conditions (1) Are you currently aware of CAT and its services? All ofthe stakeholders were aware of CAT and Its services. (2) Is the public perception of CAT good, satisfactory, or poor? Tindale-Oliver & AsSOCiates, Inc. August 2010 3-2 Collier Area Transit Transit Development Plan Agenda Item No, 16A16 September 28,2010 Page 55 of 295 The majority of stakeholders commented that the public's perception of CAT is "good". A couple stakeholders commented that a small percentage of the County's residents are aware of CAT and utilize the system, One stakeholder mentioned that the overall image of CAT is poor based on frequencies and the perception of the transit riders. (3) Do you believe CAT has done an effective job marketing transit service options? The majority of stakeholders do not think that CAT has done an effective job marketing its transit service. Stakeholders cited reasons including not enough people are aware of the system and the increases in ridership are too modest to declare victory. One stakeholder indicated that CAT could do more marketing. A few stakeholders commented that CAT has done an excellent job based on the resources available; however, one of those stakeholders indicated that the community has not been supportive of CAT. A couple stakeholders offered to use their available resources to assist CAT with additional marketing efforts. (4) Who do you believe uses the transit system? (Workers, Students, Unemployed, Elderly, T ourists/Visitors) The majority of stakeholders Indicated that workers and the elderly populations are using the transit system. Stakeholders commented that tourists are not likely to use CAT unless they are international tourists with an understanding of transit. (5) What do you believe is the purpose of most transit trips? (Medical, Shopping, Recreation, Work, School) The majority of stakeholders believe that most transit trips are for work, medical, and shopping. One stakeholder commented that "shopping" includes necessary Items. (6) What are the major destinations within your immediate community? Stakeholders believe that the major destinations within the community include Naples, the Naples Airport, the Government Complex, the Coastland Mall, 5th Avenue, Mercado, shopping locations, the Naples Hospital, Immokalee, hotels, and areas to the east. (7) What are the major destinations outside of your community where people are traveling to, from in your area? According to the stakeholders, major destinations outside of the community include the jobs in the north end of town. Lee County, Fort Lauderdale, Miami. the outlying areas of Collier County, the Naples Hospital on Immokalee Road, Florida Gulf Coast University, Southwest Florida International Airport, Coconut Point, Germaine Arena, and the Miramar Outlets. (8) Do you use CAT? Why? Why not? Tindale-Oliver & Associates, Inc. August 2010 3-3 Coliier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 56 of 295 The majority of stakeholders do not use CAT. Reasons cited for not utilizing the transit system include the service is not conducive to busy schedules, no need to use CAT, owns transportation, and the system does not provide service between the stakeholder's residence and business. Only two of the stakeholders commented that they occasionally use CAT. (9) What do you think are the most significant issues facing automobile travelers? The majority of stakeholders commented that the County has successfully addressed traffic congestion issues over the last ten to fifteen years. A couple stakeholders mentioned that gas prices are an issue facing automobile travelers. One stakehDlder CDmmutes to Collier CDunty and believes traffic cDngestiDn is an issue when traveling from Lee County intD CDllier CDunty. One stakehDlder mentiDned that the east-west road system is still inadequate and needs more routes and road improvements. (10) What do you think are the mDst significant issues facing transit users? StakehDlders identified the mDst significant issues facing transit users as frequency of the schedules, lack of service Dn hDlidays. fare increases, inability to board buses with market carts, lack of information at bus StDPS, lack of shelters, CDSt for passengers and the County. lack of connectivity tD Dutlying areas within the CDunty. distance between bus stops, the number Df transfers required to complete a trip. lack Df sidewalks and accessibility at bus StDpS, and technDIDgy for the visually impaired. (11) What groups of travelers seem to experience the mDst difficult transportation conditions (the disabled, IDw-incDme, elderly, commuters, etc)? Why? The majDrity of stakeholders identified the elderly, 10w-incDme, wDrkers, and disabled as the traveiers experiencing the WDrst cDnditiDns. Reasons cited included lack Df Americans with Disabilities (ADA) accessible sidewalks and CDmmute times. A number Df workers commute daily from Immokalee tD MarcD Island and experience long commute times and overcrowded buses. (12) Do you believe there is a cDngestiDn problem in Collier CDunty? The majority of stakeholders do not believe there is a congestion problem in Collier County based Dn the County's recent roadway improvements. A couple stakeholders do believe there is a congestion problem in CDllier CDunty, particularly in the 1-75 & US 41 area near MarcD Island and during times when seasDnal residents return to Collier County. Tindale-Oliver & Associates, Inc. August 2010 3-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 57 of 295 The Future ofTranslt in Collier County (13) Is there a need for additional transit service in Collier County? The majority of stakeholders indicated that there is a need for additional transit service in Collier County. Some of the future services mentioned included: more service to Marco Island, holiday service for businesses that cater to tourists, more local service on Marco Island, service from Collier County to Lee County, and service to the Southwest Florida International Airport. A couple stakeholders do not believe additional service is needed at this time. (14) What type of transit services would you like to see more of in Collier County? (More Frequent Fixed.Route, Express Bus, Trolley, Demand Response, Increased Weekend Service, Late Evening Service) Stakeholders indicated that they would like to see more frequent fixed.route service, express bus service, increased weekend service, holiday service, later evening service for workers, more regional connections to surrounding counties, more local service within Marco Island, reduced distance between bus stops, more transit connecting to Immokalee, more routes in northeast Naples, and tourist routes to hotels and restaurants. Two stakeholders indicated that the current level of service is sufficient and more data is needed prior to expanding the system. (15) Do you believe that public transportation can relieve congestion in Collier County? Two stakeholders believe that public transportation can relieve congestion in Collier County. Another stakeholder commented that the issue is more related to intersection design. (16) What efforts or initiatives are you aware of that have been undertaken in the last five years to address traffic congestion in the region (locally)? According to stakeholders, efforts or initiatives undertaken in the last five years to address traffic congestion include the widening of 1.75 and other local roads and the redesigning of intersections and interchanges. (17) (Of those listed above), which would you describe as having been successful and why? One stakeholder commented that the widening of 1.75 has been effective and resulted in less congestion and accidents. Another stakeholder commented that the Collier Boulevard & Marco Road widening project has been successful in relieving congestion. Tindale.Oliver & Associates, Inc. August 2010 3.5 Collier Area Transit Transit Development Plan -",--,,,,,~.,-"-".._'-"----' Agenda Item No. 16A 16 September 28.2010 Page 58 of 295 (18) (Of those listed above), which would you describe as having been unsuccessful and why? One stakeholder commented that the widening of roads has been unsuccessful in terms of reducing the number of vehicle miles traveled. (19) What efforts would you like to see undertaken, to address traffic congestion in this region? Stakeholders indicated that they would like to see increased transit, increased bus rapid transit (BRT), rail connecting Sarasota, Charlotte, Lee, and Collier counties, connectivity from sidewalks and bicycle paths, and improvements to the interchange at CR 951 & 1-75. (20) What additional steps do you feel should be taken to increase the use of public transit in the Collier County area? The following ideas were identified by stakeholders in an effort to increase the use of public transit in the Collier County area: . Promote more routes for weekend users . Implement a promotional pass program . Increase marketing efforts . Promote CAT on the County website . Disseminate CAT information to the public through the Naples Chamber email list and monthly magazine . Create an exciting advertisement for regularly watched television channels that entices people to use CAT . Increase frequency and local service on Marco Island (21) Is more regional transportation needed to connect Collier County with surrounding areas (such as Lee County and Charlotte County)? The majority of stakeholders believe that more regional transportation is needed to connect Collier County with the surrounding areas, particularly Lee County and the airport. One stakeholder commented that linking to the surrounding areas should be investigated. A couple stakeholders were unsure of whether or not people would use the connections if they existed. (22) At some point in the future, do you envision that rail transit will be needed in the city/county? If so, when should it be implemented and where should it go? Half of the stakeholders envision rail in the future and half either do not believe rail is needed or are unsure. Those who envision rail commented that the system should connect Tindale-Oliver & Associates, Inc. August 2010 3-6 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 59 of 295 Collier, Lee, Charlotte, Orlando, Miami, Tampa, and Sarasota. One stakeholder commented that the priority should be focusing on the existing bus system and maybe around 2030 the region will be ready for rail service. Stakeholders also commented that tourists would be more likely to use a rail system rather than the fixed-route bus system. (23) In the future, do you believe that CAT should remain a County department or become a Regional Transit Authority? If yes, please explain why? The majority of stakeholders commented that CAT should remain a County department for reasons including responsiveness, the loss of idiosyncrasies that make the system special, and the County is more aware of the area's needs. One stakeholder commented that CAT should at least regionally coordinate its services in the future. A couple stakeholders mentioned that they do not know enough about the Regional Transit Authority, but that a larger authority could focus on one great system and include Lee County. (24) Where do you see CAT ten years from now? The stakeholder's 10-year visions for CAT included the following: . Hope for a robust system with increased ridership, but fear of remaining static . A system with expanded routes and times, more efficient, and more effective . A more regional system . A system that continues to grow in Collier County and within the region . A system with more east and west corridors . If there is a need, more successful in terms of ridership . Hope for a system that continues running as good as now . A more frequent and more ubiquitous system Transit Funding (25) What types of local funding sources should be used to increase transit service in the futu re? Responses to the question regarding local funding sources varied. Several stakeholders commented that tourist development and private partnerships should pay to increase transit services in the future, particularly if the hotel industry is benefiting from the service. A couple stakeholders mentioned advertising revenue as a future funding source. Gas taxes and sales taxes were also mentioned as a funding source for expanding the transit system. One stakeholder commented that no funding sources should be used; however, modest increases in rates and ridership should provide additional revenue. One stakeholder commented that a transit fee for longer distance service should support increased transit service in the future. Another stakeholder believed that these questions are better suited for experts in the public finance field. Tindale-Oliver & Associates, Inc. August 2010 3-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28.2010 Page 60 of 295 (26) Are you willing to pay additional local taxes for an expanded transit system? Responses to the question regarding willingness to pay additional local taxes varied. Several stakeholders were willing to pay an increase within reason. Several stakeholders were not willing to pay additional taxes. One stakeholder commented that the system is already subsidized by the County, which was never part of the plan and the subsidy should remain at the existing level. Another stakeholder commented that a cost-benefit analysis would be needed to determine the benefit. (27) What are reasonable passenger fares for transit service? (Please specify per trip or other) Several stakeholders believe that a reasonable passenger fare for transit is somewhere between $2.00 and $3.00. A couple stakeholders commented that the current passenger fare of $1,50 is reasonable. One stakeholder indicated that they were unsure because the people needing the system are low-income. PUBLIC INVOLVEMENT WORKSHOPS Public workshops have proven to be an effective technique for obtaining substantive public participation in the planning process. The first public workshop was held on January 14, 2010 at the Golden Gate Community Center. As participants arrived at the meeting, they were asked to indicate their residence and top destination on a map. The origin and destination mapping exercise assisted in obtaining information relating to the travel patterns. The majority of participants indicated that they live within the Naples area; however, a few participants lived in the northern portion of the County and have no access to transit. One participant lived in Lee County and another lived in Marco Island. The majority of top destinations were within the Naples area. The pubiic workshop included a presentation of the TOP development process, key findings from the stakeholder interviews completed to-date, the peer review selection process and results, and the trend review results. After the presentation, participants were asked to break into four groups to complete an interactive exercise. The interactive exercise required the meeting participants to improve or expand transit services within the County using a iimited amount of funding. The objective of the exercise was for meeting participants to experience the difficulty of planning future transit services with fiscal constraints, Break-out groups were asked to elect a representative to present the group's plan for future transit services in Collier County. The following improvements were identified by the break-out groups; Tindale-Oliver & Associates, Inc. August 2010 3-8 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 61 of 295 . Lee County connection (3 groups) . Extending the Red Route to the beach along Immokalee Road . Route from 39th Street to Gulf Shore Boulevard along Pine Ridge Road (3 groups) . Extending the Route 7 Express from Blackburn Road along Collier Avenue . Extending the Yellow Route along Golden Gate Boulevard . Route from 72"' Avenue to Golden Gate along Everglades Boulevard . Route from the County line to Radio Road along Livingston Road In addition, during the presentation one group expressed that if given additional funding a top priority would be to establish park-and-ride lots throughout the County. Two additional workshops were held on June 21, 2010 and June 22, 2010 to solicit input on the draft TOP. The June 21st workshop was held at the Immokalee Library and the June 22"' workshop was held at the Collier County Museum. These workshops included a question and answer period prior to the presentation, a presentation of the draft TOP, a review of the projects selected for implementation over the FY 2010/2011-2019/2020 timeframe, and an open discussion period in an effort to gauge the public's opinion of the selected projects. No public comments were made at either workshop in reference to the projects selected for implementation over FY 2010/2011-2019/2020 timeframe. All written comments received during the final pubiic workshops and all written comments received throughout the TOP development process are presented in Appendix D. TRANSIT SURVEYS During the TOP development process, surveys were disseminated at the first public workshop and the discussion group workshops. The TOP survey was also available on the Collier MPO website located at htto://www.colliermoo.net/survev.aso. The results of all the completed surveys have been compiled and are presented below. . 90 percent of respondents were aware of CAT services . 90 percent of respondents feel there is a need for more transit service in Collier Cou nty . 30 percent of the respondents think the public perception of CAT is good and 30 percent of the respondents think the public perception of CAT is satisfactory . The majority of respondents would like for CAT to provide more frequent bus service . 20 percent of respondents use CAT . 70 percent of respondents are willing to pay additional local taxes for an expanded transit system . 80 percent of respondents believe there is a traffic congestion problem In Collier County . 100 percent of respondents think more regional transportation is needed to connect Collier County with the surrounding areas Tindale-Oliver & Associates, Inc. August 2010 3-9 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 62 of 295 . 60 percent of respondents envision rail transit will be needed in the County . 50 percent of respondents believe that CAT's priority improvement should be expanding service to new areas ON-BOARD SURVEY As part of the TOP public involvement process, an on-board survey was conducted during February 2010. On-board surveys are an important service assessment tool employed by public transportation agencies. Feedback from the on-board survey efforts will assist CAT in planning for immediate service improvements and in determining future transit need in Collier County. In addition, CAT can use the on-board survey results to determine the demographic make-up and travei characteristics of its existing customer base. SURVEY APPROACH On-board surveyors were utilized to help facilitate the survey administration process and ensure a higher response rate. An on-board survey instrument was prepared and administered to bus riders. The survey was translated into both Spanish and Creole language versions for distribution to Spanish and Creole-speaking patrons who were not able to complete the English version. The English, Spanish. and Creole versions of the survey instrument can be found in Appendix F of the TOP Major Update. The on-board survey was distributed by a team of trained survey personnel. Prior to sending surveyors out on CAT buses, a training session was conducted in order to instruct surveyors about their duties and responsibilities and to address any issues or concerns that they may have had about the survey process. Table 3-2 presents the survey effort work plan, including the dates and times that surveys were disseminated on each of the routes. Tindale-Oliver & AssOciates, Inc. August 2010 3-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 63 of 295 Table 3-2 On-Board Survey Work Plan Survey Date Route(s) Trip Start Time Tnp End Time Covered Thursday. February 18.2010 5A 4:10 AM 9:25 AM Thursday, February 18, 2010 7 4:45 AM 11:50 AM Thursday, February 18, 2010 3A 5:25 AM 1:05 PM Thursday, February 18, 2010 18 5:40 AM 1:40 PM Thursday, February 18, 2010 lC 5:40 AM 1:40 PM Thursday, February 18, 2010 2A 5:40 AM 1: 10 PM Thursday, February 18, 2010 4A 5:40 AM 1:40 PM Thursday, February 18. 2010 6 5:40 AM 1:40 PM Thursday, February 18.2010 9 6:40 AM 2:40 PM Thursday, February 18. 2010 5A,88 9:10 AM 7:40 PM Thursday, February 18. 2010 5A,88 9: 10 AM 7 :40 PM Thursday. February 18, 2010 lA 9:40 AM 5:40 PM Thursday, February 18, 2010 38 9:48 AM 6:05 PM Thursday, February 18. 2010 28 10:10 AM 6:40 PM Thursday, February 18. 2010 48 6:10 AM 11:10 AM Thursday, February 18. 2010 7 11:10 AM 7:30 PM Saturday, February 20. 2010 7 4:45 AM 2:40 PM Saturday, February 20. 2010 18 5:40 AM 1:40 PM Saturday, February 20. 2010 lC 5:40 AM 1:40 PM Saturday, February 20, 2010 4A 5:40 AM 4:40 PM Saturday, February 20, 2010 6 5:40 AM 1:40 PM Saturday. February 20, 2010 5A,88 9:10 AM 7:40 PM Saturday, February 20, 2010 5A.88 9:10 AM 7:40 PM Saturday, February 20, 2010 38 9:48 AM 6:05 PM Saturday, February 20, 2010 28 10:10 AM 6:40 PM Saturday, February 20, 2010 48 10:40 AM 6:40 PM Saturday, February 20, 2010 9 2:10 PM 7:10 PM Sunday, February 21,2010 2A 6 :40 AM 6:10 PM Sunday, February 21, 2010 18 7:10 AM 6:10 PM Sunday, February 21, 2010 lC 7:10 AM 6:10 PM Sunday, February 21, 2010 4A 7:10 AM 6:10 PM Sunday, February 21, 2010 38 7:25 AM 6:05 PM Sunday, February 21, 2010 9 8:10 AM 5:40 PM Sunday, February 21, 2010 6 8:40 AM 4:40 PM Sunday, February 21, 2010 7 11:10 AM 7:30 PM ON-BOARD SURVEY RESULTS The following section documents the results of the on-board survey. A total of 1,504 CAT bus riders responded to the survey. For analysis purposes, the 23 questions on the survey were divided into three major categories. Analysis categories include travel characteristics, rider demographics, and customer service and satisfaction. Tindale-Oliver & Associates, Inc. August 2010 3-11 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 64 of 295 Travel Characteristics Travel characteristics questions were designed to ask respondents about their individual trip attributes and their travel behavior. Topics covered by the travel characteristics questions on the survey include: . Trip origin (type and location) . Trip destination (type and location) . Vehicle ownership . Fa re type used . Transit stop/station access and egress travel mode . Transfers . Frequency of transit use Questions 1 and 4 asked respondents about the type of place they were coming from to start their one-way trip and the type of place they are going to on the same one-way trip, respectively. Figures 3-1 and 3-2 present the results to these two questions. As shown in Figure 3-1, most respondent trips originated at home. The second highest trip origin indicated by respondents was work. Similarly, the two highest destinations were work and home. The trip destination results are shown in Figure 3-2. Figure 3-1 Trip Origin Where are you coming from? Medical .3.4% ShoPPinglErrands_s.Ei% Recreation .0.8% CollegeiTech ~O.3% School (K-12) rEl2.7% I SoCialfPersonal 11II3.4% Work -I"""",,,,. _19.9% Home 60.6% Other Q32.10% 0.0% 10,0% 20.0% 30.0% 40.0% 50.Qo,\, 60,0% 70.0% Tindale-Oliver & Associates, Inc. August 2010 3-12 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 65 of 295 Figure 3-2 Trip Destination Where are you going to? 1 WediC8I~3.9"!. ShoppinglErrands ~13.0% Recreation .2.6% Collegerrech 11.0% School (K- 12) S2'8~' SociallPersonal _ 6.6% wack -42.7% Home 24.4% Olher ~~,..._ ________.~...~...,_____._______, L___.~~_~~~,,~~~~_~~O% 25,O~.30,O% 35_0% 40.0~_ 45.0% I To illustrate the relationship between trip origins and destinations, an origin-destination analysis was performed using the results of survey Questions 2 and 5. Those two questions asked respondents to indicate the address or name of their trip start location and their trip end destination. Respondents were asked to specify an address; name a place, business, or building; or indicate the nearest intersection. Information provided by respondents was geocoded using ArcGIS software. Geocoding is the process of assigning geographic coordinates to data records. Once geocoded, trip origins and destinations were assigned to specific geographic areas of the County. Once trip origins and destinations were mapped, desire lines were drawn between corresponding trip pairs. Map 3-1 illustrates the respondent's trip origins and destinations. Map 3-2 illustrates the intensity of transit trips between areas and reflects the results of the origin-destination analysis. Tindale-Oliver & Associates, Inc. August 2010 3-13 Collier Area Transit Transit Development Plan <.oOC!) ~~'" <(ON <.oN_ ~ _0 . ""NW o W Z~Q) ~.oOl c ~ ro ~flio.. roo. "'" <::(f) '" '" <( ~l ~ I1:S U al fti ... '" E E ... '~.o_-.:~o-,. COo ~c: .- .. ..- c:... l!!~ >- ~ .. E i!!... < 0 ~'ii " > H U~ Cli";; .. c: '" .. N,: :: ~ ~ ~ ~ S .$ oS S s -055555 ~?~??: o. . 0 ,/~ !'''''--:'' '0 '. . , --~-~-; , i i , i ; i , i L~___~__~_.____I i w ::J ~fv" ,/"""1" I~~l " . .. cr !Xl c;( co CO') .., ...,. .... II) $ .!l .$ .!l CI> 5 ::s 5 g ~ ?~n? . . . .. . W,,"' 101'-.... co o:l CD .!l .!l S .!l '; 6 6 5 g & It It lr 0:: i) I. . . . ,~ : -i 7ij .:;; ,~ == :S 'g ~ en ~ ~ ~ CI> S ftI ~ &tt!38 (0. '[' o > ~ f - , ~ - ~ E .~ 1 u . ~ r r.r:. 'E , , < ~ " c: i!! .. 0 7;!~ t'I"I._ ra ...",c: U:c .e-~ ,: C dJ~ -'" c: ~ ,. '" '" z UJ :I: .. " Ci. .. z . o o .. o o o .., ~ '" o o o o ",OLD ~~Ol <(ON ",N_ ~ _0 -""0 ,I'- <!) J Q) t::.Q Cl OlE'" =,wEl. roo. 'OQ) IEUJ OJ <( ~ res u ~ " -'" l!;s: l!~ .... " '" " ~~ H =,!: 8~ o"iij .." lOll! .... ~ . . < < Ii :~ ~ 0 ':-a !! i: 1l ,r.:lii :: : .s 5 .. f E f l il ~ e- ..l:" <( 0 <lIlUo<flllcl:lIlcllD wCCIll j6.."D'; .... .... .... oil ... '" ... .. .. III ... ... ... .. .. Go l! l! 1! !;I ~ ~~~~H~H.H~~!H.Pi! ~~&&&&&&&&j&&&&&&a!t~8 J~!~~!~!~!~ .l 2:~..1 ~ '- u g' '.) t: 'i: > -~ i o ~!' ~ o:d ';:; ~ ~ "v i -g af ~ ~! l! .. .- " ,"0 'C .- ~c1a '" Q, " i~J ~'O " " ::l'" Gl Gl ii ... o E E .... m '" '" --'--"-'~'--j I , I I i i i ! 1~_~_._.__~__ ....- w W .J (1...-'. "-'''1/' - .>' \~l " Agenda Item No. 16A 16 September 28, 2010 Page 68 of 295 Questions 3a and 6a on the survey asked respondents to describe how they access the transit system and how they will reach their final destination, The responses to these questions reveal how transit users must often times combine various modes of travel in order to complete their individual trip. As shown in Figures 3.3 and 3.4, the majority of CAT bus customers walk to and from the bus stop/station. The second most common mode of travel used to access the bus stop prior to boarding the bus is bicycling, while the third most common mode of travel used to reach a final destination after departing the bus is transferring to another bus route. Figure 3.3 Transit Station Access .-----1 How did you get to the bus stop for this one.way trip? 90.0% l 800~ ~ 700% ~ 78.4% 60.0% - 10.0% ~ 0.3% ----------- 3.9% ..... 6.5% 0.1% ...._ 0.7% 50.0% 40,0% i 30.0%" 20.0% 10.0% 00% Walked Bicyded Dro\.e S Was Rode Transferred Other parked dropped off wlsomeone fromanother who parked route Tindale.Ohver & Associates, Inc. August 2010 3.16 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 69 of 295 Figure 3-4 Transit Station Egress After you get off the bus, how will you get to your final destination for this one-way trip? i 80.0%1 I 70.6% 70.0% 60.0% 50.0% 40,0% 30.0% 20.0% 10.0% l 0,0% Walk _. 0.6% 3.9% 14.5% I O.B%~' Ride wi Transfer to Other I someone another route who parked Bicycle Drhe Will be picked up , I Questions 3b and 6b asked bus riders whether their one-way trip involved a transfer. Figure 3-5 illustrates that approximately 42 percent of the respondents indicated that their trip involved a transfer to another bus route, while 58 percent of the riders reached their final destinations without having to transfer to another bus. Figure 3-6 shows the top three routes that required transfers. Route Red lB has the highest number of riders transferring to other routes, followed by Purple 3A and Orange 2B. Figure 3-5 Transfer Summary --l I I Transfer Summary Two transfers, 10.8% More than two tansfers, 5.0% '-~ No Transfer, 58.1% One transfer, 26.2% -~--" Tindale-Oliver & Associates, Inc. August 2010 3-17 Collier Area Transit Transit Development Plan Figure 3.6 Top Three Transferred Routes Top Three Transferred Routes 120, 106 100. 92 82 80 . 60 j 40 - 20 c I 0 Red 18 RJ rple 3A Orange 28 Agenda Item No. 16A 16 September 28,2010 Page 70 of 295 Respondents were asked how often they complete the one'way trip they were making at the time the survey was administered. As shown in Figure 3.7, over 50 percent of respondents indicated that they use CAT services more than 5 times per week. Figure 3.7 Trip Frequency During a typical week, how often do you make the one-way bus trip you are on now? 35.00% ., 30,00% 25.00% - I 23.9% 20,00% ~ 1500% - 11.41>/.. 10.00% - 8.7% 9.5% 5.00% . l~ 0.00% " Lesslhan onceaweek 1 Day 5 Days 2 Days 3 Days 4 Days 29.4% 6 Days Tindale.Oliver & Associates, Inc. August 2010 3.18 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 71 of 295 Question 10 asked bus riders how they would complete their trip if bus service were not available. Results to this question are shown in Figure 3.8. The most common response provided was to ride with someone else, followed by bicycle. The responses previously listed, along with the large distribution of individuals who walk or would not make the trip, reflect the significant number of CAT riders who are transit dependent. Figure 3.8 Mode Choice How would you make this one-way trip If not by bus? 1 Iv'DpedlScooter 10.4% Walk Bi~le' Wouldn't make trip 1I!I'''''''~'f'1'''''J''''''1'''''''''~""%1"''''''~''"''''-"",'1 16.4% Ride with someone !'1"""'"'~"'rtm"""'~"f"'''''''''''''''''~'''~~='''"'' 31.3% , Dri\oe ~6.9% Other _6.0% 0.0% 5.0% 10.0% 150% 20,0% 25.0% 30,0% 35.0% To assess the utilization rates of fare media and payment methods, a question about how bus riders paid their fare was placed on the survey. The majority of bus riders, 46 percent, paid the full fare when they boarded the CAT bus. Approximately, 24 percent of respondents indicated using a monthly pass and 11 percent indicated using a daily pass. Figure 3.9 displays the distribution of the respondents' fare payment methods. Tindale.Oliver & Associates, Inc. August 2010 3.19 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 72 of 295 Figure 3-9 Fare Payment Method What type of fare did you pay when you boarded this bus? 500% 46.4% 45.0% 23.5% 40.0% 35.0% l 30,0% i 250% ~ 20,0% - 15.0% ' i 10,0% 5.0% 3.4% 0.7% _,___~~,.. Full Fare Half Fare ToKen Tra"nsfer Day- lI\Ieekly r.t:Jnthly E>:press Express Other Pass Pass Pass Full Fare Monthly Pass 0.0% Figure 3-10 shows the method of fare payment used by riders in different age groups. Respondents ages 18 to 24 are more likely to pay the full fare for their trip when compared to other fare payment options. From among the multi-ride passes, the monthly pass is the most common pass used by respondents over 17 years of age. For the most part, the monthly pass use increases with rider age. Tmdale-Oliver & Associates, Inc. August 2010 3-20 Collier Area TranSit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 73 of 295 Figure 3-10 Fare Type Paid by Respondent Age 110% 9"" 90% 70% ~ J i 50% ~ 20% I "%1 30%1 0% 0% Fare Type Paid by Respondent Age 17 or under "6-24 1"--- 25.34 -..:........-.::~~,._ 45.54 -~-"-1----~j i:E::-~"~I~:;'P'" o::T;:=~~ ::~ ::~t~::i~~II=---~::~;~-"':-:::-!-' ~:-I :. M onlh!~_PIlSS W7% ~l- __=~~'~=-~j~- ~=~~% -.r --30_W~---~t_ 33.6% --- ----26~:----I--2i"7o/~I--27 :3%----: li:~~~~'-- :~~I ~.~ +~t~===~=~-fffl=~~==f=!~~~f~-~~!-l!~! I I~ ~~ :::: = ~=-~ =-~:~-F ~02~oj~_-~52t~=-r=~5t1=:94: ---_-~:i::-~==~H=:=4i~11 _____ ~____ ___..~._--.J Tindale-Oliver & Associates, Inc. August 2010 3-21 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 74 of 295 Figure 3.11 shows the method of fare payment used by riders with different incomes. With the exception of riders earning between $40,000 and $49,999, the full fare is the primary fare type for all other riders, regardless of household income. The monthly pass is the primary fare type for riders earning between $40,000 and $49,999. Figure 3.11 Fare Type Paid by Respondent Household Income 100%. I 90%' 80%1 ""I '" 50%- 40%' 30%' 20%- 10%- O%~ I Urd..r$1O.000 --.----- 1-----.--. I!'.lOtMr OS% I_._~~~~~~~_~~_~-"!'_,,,S_;___ 30% I. E>p,,,,,. Full F",,, I 06% 26.9% i_Mon!hlYP"". 1;1 Weekly P..... .1~_?!>'P....s DTr!lrJSfer '0 TOK"" ! !~H:iiF~~-_ a Full F~re $10,000_$19,999 '" ,(8% 00% 24.2"k 18"" 99% 04% 11,00", 2.6'". 0.9% 3.3'1< 4.4',. 42",; 4 o~., 49.0% Fare Type by Income 13"~ S2D,OOO-S29,G~,OOO-S311,999 0.0"1< 0.0% 0,0% 0_6% -I /1.3% ,,.,. 4.2% 11'% ..,.,. _~,8%_~=-i 0,0% 11'/0 S,3% 1ll4'\";, 00% 6,T''\' , 0.0% 17"110 -I 0.0% 20f}, 3.2'" 1.3'A 229',; 25"f. 12""0 32".,. 32',; 25% 00% 14% DO'" 00% 450% 73.0'" o O">'~ 00'" 13.5',\ 10,0% 500}; 2.""'/. ~ 7"/c 5.0% 1 ----I 27'1; 150," 4 ~ Il'l{ 5<\ t'{ 20,0'/; 62.5% 32.4% Tindale.Oliver & Associates, Inc. August 2010 3.22 Collier Area Transit Transit Deveiopment Plan Agenda Item No. 16A 16 September 28, 2010 Page 75 of 295 Question 8 asked survey respondents how many days a week they ride the bus. This question is different from Question 9 on the survey, which asked respondents how many times a week they make the specific one-way trip they were making at the time they completed the survey. Instead, this question focuses on a respondent's overall utilization of the CAT bus service, regardless of trip purpose. The results to Question 8 are shown in Figure 3.12. Nearly 60 percent of respondents indicated that they ride the bus at least 5 days a week. Figure 3.12 Frequency of Use How many days a week do you ride the bus? 34.4% 11.0% L._ 2 days 3 days 4 days 5 days 6 days Rider Demographics The demographic portion of the survey includes a variety of questions that queried respondents about their household income levels, age, gender, and ethnicity, among other things. Other topics covered by the demographic questions include reasons for using CAT service and how long riders have been using CAT service. Question 21 on the survey asked respondents to indicate the number of licensed drivers in their households. As shown in Figure 3.13, over 40 percent of CAT bus riders are without driver's licenses. Tindale.Oliver & Associates. Inc, August 2010 3.23 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 76 of 295 Figure 3-13 Licensed Drivers --~_.~~--------------, How many licensed drivers are in your household, including yourself? Two Three or more 17.7% 7.2% On. 34.3% Question 12 on the survey asked respondents to indicate the most important reason why they ride the bus. Respondents were also asked to only provide one answer to Question 12. As shown in Figure 3-14, the number one reason selected by respondents is "Do not have a valid driver's license". Another reason for using CAT that received a large percentage of responses is "I do not have a car". Combined, the indication of these reasons further suggests that a large portion of CArs riders use transit because they do not have the ability to drive. The responses to this question also reveal information on discretionary ridership. A substitute measure for "choice" riders among on-board survey respondents can be gauged by the percent of responses received for the "I prefer CAT to other alternatives" response category. That category received approximately 11 percent of responses. Tindale-Oliver & Associates, Inc. August 2010 3-24 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 77 of 295 Figure 3-14 Reasons for Using CAT 'l Compared to other transportation alternatives available to you, what is the most important reason you ride the bus? I do not have a car 17.4% Ido not drive 1 Bus is more environmentallyfriendly 10.0"/1> 8.8% Traffic congestion 22.6% Do nol have valid driver license Parking is 100 expensive/difficult CAT is more comenient 10.4% CAT fits mybudgelbetter 8.7% Car is not available all the time 9.7% I preterCATto other altematives 10.9% 00% 5.0% I .._~_~% ~~O~__~~O~~J Other 1.2% 10.0% L_ The on-board survey results revealed that a large portion of CAT users are loyal, long-time customers. Figure 3-15 displays the results to Question 7, which asked riders how long they have been using CAT bus service. Nearly 50 percent of respondents indicated that they have been using CAT bus service for two or more years. Approximately 22 percent of respondents indicated that they have been using CAT services for less than 6 months or were first time riders. Tindale-Oliver & Associates, Inc. August 2010 3'25 Collier Area Transit Transit Development Pian Agenda Item No. 16A 16 September 28, 2010 Page 78 of 295 Figure 3.15 History of Use How long have you been riding CAT? 40.0% 35.0% 34.2% 200% 17.5% 18.6% 14.7% 30.0% 250% ,~ I 4.8% ::: ~~ First-time rider Less than 6. 6 months to less 110 less than 2 2 to 5 years months tnan a year years I 15.0% ~ 10.0% J rvlorethan 5 years The results to Question 20 are displayed in Figure 3.16. Question 20 asked respondents to indicate how many working vehicles they have available at their household. As shown in Figure 3.16, the largest majority of respondents, 57 percent, do not have any working vehicles in their households. Figure 3.16 Working Vehicles How many working cars, vans, and/or light trucks are available in your household? 2 or more vehIcles, 10.2% 1 vehicle, 33.1% Tindale.Oliver & AsSOCiates, Inc. August 2010 3-26 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28,2010 Page 79 of 295 The demographics section of the survey also asked respondents to provide some information about themselves. These types of questions enable CAT to construct a profile of the average CAT bus service user. Table 3.3 provides a profile of the average CAT bus rider based on the significant percentage of all responses received for various demographic questions. The highest percentage of responses for each category was compiled to construct the average CAT bus rider profile. Profiles of the average CAT bus rider based on trip purpose are presented in Appendix F. Table 3.3 The Average CAT Bus Rider (2010) . . .....R.d ':....0 . vel'llge. I er,..o.. 0.00" '-~::s;'-;";:':-:;ri_'j,W"":,;:>i"'?i:ij~;rE::1,;:::t~~~i~::f: emographlc..... ,,' 0'0 Female Gender Ethic Ori in A e Annual Household Income Re ular CAT user His anic 18 to 24 Under $10,000 Yes Approximately, 1,200 survey respondents (80 percent) provided answers to the demographic survey questions. Figure 3.17 displays the responses to the demographic questions in graphic form. In addition to the rider profile, more detail regarding bus riders can be found in Map 3.3, which illustrates the density of home locations for all CAT survey respondents per zip code area in Collier County. Tindale.Oliver & Associates, Inc. August 2010 3.27 Collier Area Transit Transit Development Plan Agenda Item No 16A16 September 28, 2010 Page SO of 295 Figure 3-17 CAT Rider Demographics (2010) I Rider Demographics i;; u c . co Male Female 48.4% 51.6% \rVnite 21.1% . ~ " ~ r u C ~ OJ Black 13.3% .__Hi~ Aisan 1.7% 60.9% Other .3.0% --~~---~ 17 DC Under-. 18to 24 8.1% 25.4% 25 to 34' 13.6% . ~ '" 35 to 44 ' 23.9% 19.9% 451054 55 to 64 '-'6.0% '._'--~-~ 651074 1:12.1% _______n__._'_ I Over 74 11.0% Under $1 0.000 33.1% o E o i ~ $10,000 to $19,999 I 520.000 to $29,999 ' 22.9% 15.2% $30,OOOto$39.999 ~7.1(l/o $40,000 to $49,999 .2.0% $50,000 or more .2.3% I-u-- -- Do not work 17.4% --.---,---- 0.0% 10,0% 20.0% 30,0% 40.0% 50,0% 60.0% 70.0% Tindale-Oliver & Associates, Inc. August 2010 3-28 Collier Area Transit Transit Development Plan <DO"" ~~m <tON <DN_ ~, ~O ,~ a:> .,jOl E.oOl OlE'" .::::epo.. ",15. "OOl ffiCIJ C> <t . ~ CO U .. c .- '" l!!o:: l!!.. .... c " '" E ~~ ~;; ~~ 8.. C)'Vi ... c ::a! " 6 " l'\:c;"C .;,~8 ... ... ~a:N EA' o :c .... u r ~ -=n 1 o ~r J: -'d.~ i '" u' -g ~ f f= :n ~ . il " .. :: N f ~ .. ~ . . ~~~~~~~~e~~~~~~~~ c~ ~~~S$SSSSSSSSSS!~o~~~ ::J ::J ::I :::l ::I ::I ::I ::J ::I ::I ::J ::I g ::I :::J ... 0 C') . , ... ~&&&&&&&&&&&&~&&&~~MW~ }unnun ~unr,,,,u '" N '" UJ UJ -' . -------." " 1\__' J, f..f~';'U''''~~,d' ...t~,.~' ,r....," "" ,,'pJ. \'-1 e;" ....'-, '-, Agenda Item No. 16A16 September 28, 2010 Page 82 of 295 Customer Service and Satisfaction Customer service and satisfaction questions queried respondents regarding improvements to CAT services and about their general satisfaction levels with various aspects of CAT service. In addition, an effort was made to cross-tabulate selected demographic characteristics with satisfaction levels, as appropriate. For Question 13, respondents were asked to select from a list of 6 potential improvements that they believed were the most important improvements for CAT to implement. For this question, survey respondents were allowed to select more than one improvement. In addition, a space was provided on the survey as a response category so that respondents could input their own improvement if needed. Figure 3-18 displays the results to the service improvements question on the survey. Figure 3-18 Service Improvements WhiCh of the following improvements do you think are most important? later serllice on eJdsting roules 34.8% tvbre benches and sheltersatbusstops 32.6% More frequentseNice Orl ellistingroutes ,30.3% Bus seNice 10 new areas 28.9% . . .. i Earllersef\llce onelllsting routes 18.4% ElCpress (limited stop) seNee "'8.3% Other ~ "",.5.5% f--.-------. 00% 5.0% 100% 15.0% 20.0% 25.0% 30,0% 350% 40,0% The write-in improvement requ6>sts in the "Other" category include the following. . More stops on existing routes (6 responses) . More bike racks at bus stops and on buses (3 responses) . Reduce the bus fare (3 responses) . Improved customer service (2 responses) . Connection to LeeTran (1 responses) . More buses from Immokalee to Naples (1 response) . More Sunday service (1 response) . Bus drivers should lower buses (1 response) . Shelter at Green Boulevard and Immokalee Road (1 response) Tindale-Oliver & AssOciates, Inc. August 2010 3-30 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 83 of 295 . Bus stop at CR 951 and US 41 (1 response) . Bus stop at Davis Boulevard and US 41 (1 response) As part of the express service response category, respondents were asked to specify the road(s) on which they would like to see express service. The most frequently referenced write-in responses were for express service on,,\.JS.41, Airport Road, Golden Gate Parkway, and Livingston Road. Question 14 asked respondents if they would use a "premium" express bus service. As shown in Figure 3.19, 52 percent of respondents indicated that they would use a bus rapid transit (BRT).like service and 38 percent indicated that they might use the service. Figure 3.19 BRT Service l I I I I , I If CAT provided "premium" express (limited stop) bus service, would you use that service? Maybe,38.01% Yes, 51.52% ~ i I ~.~. No, 10.48%-./ For Question 15, respondents were asked to indicate how they prefer to receive information about CAT services, schedules, and changes. As shown in Figure 3.20, over 46 percent of respondents prefer that CAT information is available on the bus. Thirty percent would like to see information at the bus stops and 21 percent prefer paper bus schedules. Tindale.Oliver & Associates, Inc. August 2010 3.31 Collier Area Transit Transit Development Plan Agenda Item No 16A 16 September 28,2010 Page 84 of 295 Figure 3.20 CAT Information Dissemination How do you prefer to receive Information about CAT service, schedules, and changes? CAT Emall _6.2% In bus 46.4% Phone J , 10.2% Paper bus schedules 20.8% , Library.3.9% Albus Slop 30.1% Newspaper J CAT Webslte ~ 0,0% 1.[r7.8% _'2.9% 5.0'10 1000/<_ _~~_~_~~O_O% ~~'_~% 30,0% 35.0% _:_~~_~~O% ,~~~ Question 23 on the survey asked riders to rate the bus service that was provided by CAT on the day the survey was administered. Respondents were given a list of 9 service.related criteria to rate as either "Very Poor", "Poor", "Fair", "Good", or "Very Good." The respondents could select their responses by circling a number from 1 to 5, with 1 being "Very Poor" and 5 being "Very Good." The ratings of all the respondents were then averaged to obtain a final overall rating for each criterion. Although scores for these types of questions are typically high, understanding customer satisfaction levels assists CAT in prioritizing which potential issues need the most attention, and which areas of service require the most improvement. The highest scores were given to bus cleanliness, driver courtesy, and bus stop safety. Each of those categories received average rating scores above 4.0. Bus timeliness, directness of route, frequency, trip length, and the availability of shelter or shade received ratings below 4.0. The final criterion, the rider's overall satisfaction with CAT received an average score of 4.11. Figure 3.21 shows all 9 categories and their respective average rating scores. Tlndale.Ollver & Associates, Inc. August 2010 3.32 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 85 of 295 Figure 3.21 Service Rating Rider Satisfaction Bus Cleanliness 4.17 O>.erall Satisfaction ~ Drher Courtesy 1 Bus Stop Safety 4.11 4.10 4.06 Bo> 11melioess 1 Directness of Route 3.93 3.87 3.66 Frequency Trip Length 3.61 Shelter or Shade 3.05 +-- 0.00 0.50 1.00 1.50 2_00 2.50 3._~~____~~~~~ 4.503 Figure 3.22 through 3.25 display CAT customer satisfaction ratings by age, gender, ethnic heritage, and household income. As shown in Figure 3.22, the highest overall ratings were given by respondents between the ages of 65 and older, with respondents age 74 and older averaging an overall rating of 4.42. The lowest overall ratings were given by respondents between the ages of 18 and 24, with an average rating of 4.03. Figure 3.23 displays the average overall system service rating by respondent's gender. Males rated the system slightly higher than females, with an average overall service rating of 4.12 compared to a rating of 4.11 for females. Figure 3.24 provides the average overall CAT system service rating by respondents of different ethnic heritages. While white respondents rated the system highest on average at 4.17, black respondents and respondents indicating "Other" as their ethnic heritage rated the system lowest on average with a rating of 3.97. Figure 3.25 displays the average overall CAT system service ratings stratified by Income ievel. Average overall satisfaction was highest among those earning between $10,000 and $19,999, with an average overall rating of 4.20. Those earning between $40,000 and $49,999 rated the system lowest, with an average overall rating of 3.86. Tindale.Oliver & Associates, Inc. August 2010 3.33 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 86 of 295 Figure 3.22 Rider Satisfaction and Age System Rating by Age 65-74 4.42 Choer74 4.29 55-641 45-54 :4.16 4.16 35-44 4.11 25-34 4.11 18-24 4.03 17 or under 4.04 -~ 0.00 0.50 1,00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 50~ --' Figure 3.23 Rider Satisfaction and Gender System Rating by Gender Female 4.11 Male 4.12 000 0.50 1.00 1,50 200 250 3M 3.~ 4,00 450 500 Tindale.Oliver & Associates, Inc. August 2010 3.34 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 87 of 295 Figure 3-24 Rider Satisfaction and Ethnic Heritage System Rating by Ethnic Heritage Asian Hispanic Black IM1lte Olhec 0.00 0.50 1.00, 1.50 2.00 2.50 3.00 3.50 4.00 4.50 500 I Figure 3-25 Rider Satisfaction and Household Income I I 1 I $50,OOOormore , System Rating by Income $40,000 to $49,999 4.13 $30,000 to $39,999 $20,000 to $29,999 3.99 1 $10,000 to $19,999 Under $1 0,000 Do not work 1.50 2.00 2.50 3.00 3.50 4.00 4,50 5.00 ON-BOARD SURVEY GENERAL CONCLUSIONS Results from the on-board survey provide insight into various aspects of the CAT fixed-route bus service. Salient conclusions drawn from the on-board survey analysis are summarized in this section. Tindale-Oliver & Associates, Inc. August 2010 3-35 Collier Area Transit Transit Development Pian Agenda Item No. 16A 16 September 28,2010 Page 88 of 295 . Bus riders are satisfied with the CAT service. The average overall satisfaction rating was 4.11 out of 5. . A large proportion of bus riders, 46 percent, are paying the full cash fare to board the bus. . A large share of CAT trips are work trips. Approximately 43 percent of respondents indicated work as their final destination of their particular bus trip. . Bus riders are primarily regular users of the service. Fifty-nine percent of respondents indicated that they ride the bus at least five times a week. In addition, nearly 50 percent indicated that they have been using CAT service for more than 2 years. . Survey respondents indicated later service on existing routes as the most important service improvement needed to be implemented. . In addition to later service, other high scoring service improvements include more benches and shelters at bus stops, more frequent service on existing routes, and bus service to new areas. . Nearly 90 percent of respondents indicated that they might utilize a BRT-like service if implemented. In addition, for those respondents who noted that express service was needed, the most common write-in locations for express service were along US 41 and Airport Pulling Road. . The average CAT bus rider is a female between the ages of 18 to 24 of Hispanic ethnic heritage and an annual household income of under $10,000. DISCUSSION GROUP WORKSHOPS To supplement the information collected during the public workshops and to support the TOP update process, four discussion groups were scheduled in geographically diverse locations across the County. Due to a significantly low number of confirmed attendees, the meetings were consolidated into three discussion group workshops. Whiie the meetings were consolidated, representatives were present at all four workshop locations to ensure that any potential attendees had the opportunity to share their input. On Wednesday, April 7, 2010, at 5;00 p.m., a discussion group was held in the East Naples Library meeting room. CAT staff attended the discussion group to assist in facilitating the meeting. Other meeting attendees included a representative from the construction industry and two other CAT user representatives. Several areas of unmet needs were identified and discussed. During the meeting discussion took place on the following topics; Tlndale-Oliver & Associates, Inc. August 2010 3-36 Collier Area Transit Transit Development Pian Agenda Item No. 16A16 September 28, 2010 Page 89 of 295 . Roads are being built that are not consistent with the projected population growth and existing planning documents; therefore, this topic should be reviewed so that bus service is not implemented in areas without future growth. . CAT should update its route maps to include major employers, apartments, and other major destinations throughout the County. . CAT needs to review future service in terms of the biggest bang for the buck by connecting people with employment and attractions. . Based on the rural character of the Estates and its distance from other areas, CAT needs to explore transit options other than fixed-route, . The Immokalee route needs to go through Ave Maria and should operate more frequently than once in the morning and once in the evening. . CAT needs to coordinate transportation services with new communities. . Routes need to be reviewed for efficiency based on the need to travel long distances and transfer.to complete short trips. . There are gaps in the existing system, including Pine Ridge Road and Immokalee Road. . CAT should consider numbering the bus stops for easier identification of the bus stop locations. . There is a need for more shelters and the existing shelter design should be reviewed. . CAT should consider allowing advertisements inside the bus using the tithe approach by donating 10 percent of the advertisement to non-profit and selling 90 percent to revenue generating businesses. . The existing bus schedules are very confusing. . The buses should go to the beach since the beach is Collier County's greatest asset. . The routes should be realigned with two transfer centers, which would allow greater coverage without having to go back to the Government Center. . CAT should consider allowing on-street transfers, . The Yellow Routes are consistently late and should be reviewed. . Connecting with the Naples Airport may increase ridership and revenue. . There needs to be routes connecting with Everglades City and Lee County. . CAT representatives should speak at community events each month. . CAT should explore the potential of partnering with the Seminole Casino to provide Sunday service within and to Immokalee. On Thursday, April 8, 2010, at 9:00 a.m., a discussion group was held at the Collier County Agricultural Center. Four participants attended the meeting, which included representatives from the School Board of Collier County, the Division of Blind Services, the Naples Pathways Coalition, and a local magazine. During the meeting discussion took place on the following topics: . CAT should consider implementing a bicycle sharing program. Tindale-Oliver & Associates, Inc. August 2010 3-37 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 90 of 295 . CAT needs to launch a public relations campaign because there is a lack of information about CAT. . There is a need for people to get past the stigma of the buses being dirty. . The Lorenzo Walker area in north Naples has issues with transfers and shelters. . Along Pine Ridge and Immokaiee the ditches fill up with water and these conditions are difficult for transit users. . CAT should partner with the Chamber to develop a map that includes major destinations. The map should be disseminated to grocery stores, libraries, etc. . Dedicated bus pullouts and lanes are needed. . The residents of gated communities do not want buses entering their neighborhoods, which creates an issue for the provision of transit service to these areas. . CAT should go beyond the %-mile ADA service area. . The capacity of each route should be evaluated, . CAT should partner with the local television stations for advertisement purposes. . As routes get closer to denser areas, the frequency should be increased. . The transfer policy should be revised so that riders can transfer outside of the Government Center, . CAT should consider realigning the routes into smaller loops rather than the existing lengthy routes. . CAT should consider partnering with the School District to implement a program that allows students to ride the bus and learn how to navigate, . Bus service is needed to the SWFL Airport, along Livingston Road, to Lee County, from Goodlette to Golden Gate, and from Vanderbilt to Immokalee. . CAT should consider a route that loops within the center of Naples near Goodlette. . There is no way for people in other areas to reach disabled services within the Ft. Myers area. On Thursday, April 8, 2010, at 5:00 p,m" a discussion group was held at the Immokalee Library. Six participants, including representatives from the Immokalee Lions Club, the Immokalee MSTU Advisory Board, and the Immokalee Farmers Association, attended the meeting. During the meeting discussion took place on the following topics: . The only option for weekend shopping in Immokalee is Winn-Dixie and there are no stores that make repairs: therefore, more weekend transit service is needed from Immokalee to Naples. . Schedules should be added to all bus stops. . Residents of Immokalee need transit service to Lee County for medical purposes. Currently, Immokalee residents are forced to either rent a van or pay another resident to drive them to medical services. . Transit service is needed on SR 82 through Lehigh Acres to Ft. Myers. . People are working in the fields because they do not have transportation to other jobs, Tindale-Oliver & Associates, Inc. August 2010 3-38 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 91 of 295 . CAT should conduct a travel training day with a representative riding the bus and teaching people how to use the CAT system. . Another circulator is needed within Immokalee. . There is a need for transit service to Ave Maria, more weekend service, and more evening service, . A CAT representative should participate on the Immokalee radio show "Let's Get to the Grain of the Matter", which airs on Monday from 12:00 p.m. to 1:00 p.m. Participation on the radio show would be the best way for CAT to communicate with Immokalee residents. . Currently, most people pay full fare to ride CAT, but people would use the passes if more routes were available at different hours. . The packing houses are open and require irregular shift hours so there is a need for more transit service hours. Tindale-Oliver & Associates, Inc. August 2010 3-39 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 92 of 295 Section 4: Evaluation of Existing Transit Services This section presents the evaluation conducted for fixed-route transit services in Collier County. This includes the results of the trend analysis, peer analysis, and capacity analysis for CAT. The trend analysis examines performance data over time in order to identify what aspects of CArs operations are performing well and what aspects of CArs operations present challenges to the transit agency. The peer review analysis was conducted to compare CArs performance with a sampie of peer transit agencies, selected based on similar demographic and operating characteristics. FIXED-ROUTE TREND ANALYSIS A trend analysis was conducted to examine the performance of Collier County's fixed-route bus service. Data were compiled based on the information received from the fi~ed-route transit service provider (CAT) for six years from 2004 through 2009. This analysis inciudes statistical tables and graphs that present selected performance indicators and effectiveness and efficiency measures for the selected time period. Table 4-1 lists the measures used in this performance and trend analysis. Highlights of the trend analysis are presented below. Table 4-1 Performance Review Measures CAT Trend Analysis (2004-2009) , 1 General Performance Effectiveness EffICiency Service Area Population Passenger Trips Vehicle Miles Vehicle Miles Per Capita Passenger Trips Per Capita Passenger Trips Per Revenue Mile Operating Expense Per Capita Operating Expense Per Capita (in 2004$) Operating Expense Per Passenger Trip 'Operating Expense Per Passenger Trip : (in 2004$) Operatmg Expense Per Revenue Mile Operating Expense Per Revenue Mile (in 2004$) Farebox Recovery Revenue Miles Per Vehicle Mile Average Fare Revenue Miles Total Operating Expense Total Operating Expense (In 2004$ ) Passenger Fare Revenue Passenger Trips Per Revenue Hour Number of System Failures Revenue Miles Between Failures Weekday Span of Service Tindale-Oliver & Associates, Inc. August 2010 4.1 Collier Area Transit TranSit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 93 of 295 Performance Indicators Performance indicators are used to present the data that are reported directly in the National Transit Database (NTD) reports and relate to overall system performance. Selected performance indicators are presented in Table 4.2 and Figures 4.1 through 4.6. Table 4-2 General Performance Indicators CAT Trend Analysis (2004-2009) Performance Measure FY 2004 FY 2005 ,y 2006 FY 2007 FY 2008 FY 2009 % Change 2004- 2009 Service Area Population 161,181 268.165 317,788 326,658 333,858 333,032 106.6% Passenger Trips 627,823 951,601 1,052,536 1.180,147 1,166.358 1,109,765 76.8% Vehicle Miles 578,150 811.965 921,050 1,lS6,658 1,299,452 1,329,652 130.0% Revenue Miles 552,572 760,832 870,424 1,090,385 1.214,814 1.244,849 125.3% Total Operating Expense $1,070,566 $2,189,342 $3,264,598 $4,678,982 $5,362,710 $5,048,082 371.5% Total Operating Expense (in 2004$) $1,070.566 $2,058,324 $2.969,790 $4,135,141 $4,556,931 $4,304,163 302,0% Passenger Fare Revenue $314.190 $484,449 $665,391 $993,938 $945,354 $964,810 207.1% Figu re 4-1 Figu re 4-2 Service Area Population Passenger TrIps 400.000 350.000 300.000 250.000 200.000 150.000 100,000 50,000 o 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 o FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Tindale.Oliver & Associates, Inc. August 2010 4.2 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 94 of 295 Figure 4-3 Figure 4-4 Vehicle Miles Revenue Miles 1,400.000 1,200,000 1.000,000 BOO,OOO 600,000 400,000 200,000 o 1,400,000 1,200.000 1.000,000 800,000 600,000 400000 200,000 o FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Figure 4-5 Figu re 4-6 Passenger Fare Revenue Operating Expense $800,000 $600,000 $6.000,000 $1,200,000 $1.000.000 $5.000,000 ... - .. .. $4.000,000 $3.000.000 $400,000 $2,000,000 TOIIllQ:lerlllingE>pense $200,000 $0 $1,000,000 " TOlalOperallngElq:>ense (in 2004$) FY 2004 FY 2005 FY 2006 FY 2007 Pi 200B FY 2009 '0 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 The following is a summary of the trends that are evident among the performance indicators provided in Table 4-2 and Figures 4-1 through 4-6. . Service area population for CAT increased from 161,181 in 2004 to 333,032 in 2009, an increase of 107 percent. . The passenger trips for CAT increased from 627,823 in 2004 to 1,109,765 in 2009, an increase of nearly 77 percent. . Total vehicle miles of service have increased from 578,150 in 2004 to 1,329,652 in 2009, an increase of 130 percent. . Similarly, revenue miles of service also increased from 552,572 in 2004 to 1,244,849 in 2009, an increase of 125 percent. . Total operating expense increased from $1,070,566 in 2004 to $5,048,082 in 2009 an increase of nearly 372 percent. However, the real dollar increase (adjusted for inflation) in total operating expense is 302 percent. . Passenger fare revenues have increased from $314,190 in 2004 to $964,810 in 2009, an increase of 207 percent. Tindale-Oliver & Associates, Inc. August 2010 4-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28. 2010 Page 95 of 295 Effectiveness Measures Effectiveness measures indicate the extent to which service-related goals are being met. For example, passenger trips per capita are a measure of the effectiveness of a system in meeting the transportation needs of the community. Selected effectiveness measures are presented in Table 4.3 and Figures 4.7 through 4.10. Table 4-3 Effectiveness Measures CAT Trend Analysis (2004-2009) Effectiveness Measure FY 2004 n 2005 FY 2006 fY 2007 FY 2008 FY 2009 % Change 2004- 2009 Vehicle Miles Per Capita 3.59 3.03 2.90 3.54 3.89 3.99 11.3% Passenger Trips Per Capita 3.90 3.55 3.31 3.61 3.49 3.33 -14.4% Passenger Trips Per Reven\J€ Mile 1.14 1.25 1.21 1.08 0.96 0.89 -21.5% Passenger Trips Per Revenue Hour 21.61 23.15 21.27 19.83 17.62 16.55 .23.4% Figure 4-7 Figure 4.8 Vehicle Miles Per Capita Passenger Trips Per Capita 1.00 5.00 4.00 - 3.00 . 2.00 1.00 0.00 - 5.00 4.00 3.00 2.00 0.00 fY 2004 fY 2005 fY 2006 fY 2007 fY 2008 FY 2009 FY 2004 FY 2005 FY 2006 fY 2007 FY 200B fY 2009 Figure 4.9 Figure 4.10 Passenger Trips Per Revenue Mile Passenger Trips Per Revenue Hour 1.40 1.20 1.00 0.80 0.60 0.40 0.20 0,00 25.00 ----. --~--_.- ---- -~~ 20.00 15.00 -~.. 10.00--.---- 5.00 0.00 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY2004 FY2005 FY2006 FY2D07 FY2008 FY200S Tindale.Oliver & Associates, Inc. August 2010 4-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 96 of 295 The following is a summary of the trends that are evident among the effectiveness measures presented in Table 4.3 and Figures 4.7 through 4.10. . Vehicle miles per capita increased by over 11 percent from 2004 to 2009, . Passenger trips per capita decreased from 3.90 in 2004 to 3.33 in 2009, a decrease of over 14 percent. . Passenger trips per revenue mile decreased from 1.14 in 2004 to ,89 in 2009, a decrease of over 21 percent. . Passenger trips per revenue hour decreased from 21.61 in 2004 to 16.55 in 2009, a decrease of over 23 percent. Efficiency Measures Efficiency measures are designed to measure the level of resources necessary to achieve a given level of output. Efficiency measures are presented in Table 4.4 and Figures 4.11 through 4.16. Table 4-4 Efficiency Measures CAT Trend Analysis (2004.2009) , , Efficiency Measure FY 2004 FY2005 FY 2006 FY 2007 fY 2008 FY 2009 % Change 2004-; 2009 Operating Expense Per Capita $6.64 $816 $10.27 $14.32 $16.06 $15.16 128.2% Operating Expense Per Capita (in 2004$) $6.64 $7.68 $9.35 $12.66 $13.65 $12.92 94.6% Operating Expense Per Passenger Tnp $1.71 $2.30 $3.10 $3.96 $4.60 $4.55 166.8% Operating Expense Per Passenger Tnp (in 2004$1 $1.71 $2.16 $2.82 $3.50 $3.91 $3.88 127.4% Operating Expense Per Revenue Mile $1.94 $2.88 $3.75 1429 $4.41 $4.06 109.3% Operating Expense Per Revenue Mile (In 2004$) 1194 $2.71 $3.41 $3.79 $3,75 $3.46 78.5% Operating Expense Per Revenue Hour 136.85 $53.27 $65.98 $7863 18103 $75.27 104.270 Operating Expense Per Revenue Hour (in 2004$) $36.85 $50.08 $6002 $69.49 $68.85 $64.18 74.1% Farebox Recovery 29.35% 22.13% 20.38% 21.24% 17 .63% 19.11% -34.9% Revenue Miles Per Vehicle Mile 0.96 0.94 0.95 0.94 0.93 0.94 .2.0% Revenue Hours Per Total Vehicles (000) 2,420.75 2.568.81 2.473.95 3,131.74 2,877.52 2,916.00 20.5% Average Fare $0.50 $0.51 $8.63 10.84 $0.81 $0.87 73.7% Tindale.Oliver & Associates, Inc. August 2010 4-5 Collier Area Transit Transit Development Plan Figure 4.11 Operating Expenle Per CapIta $18.00 $16.00 $14.00 $12.00 $10.00 $8.00 $6.00 $4.00 $2.00 $0.00 ~ .. .. ... .. .. $5.00 $4.50 $4.00 $3.SO $3.00 $2.50 $2.00 $1.SO $1.00 $0.50 $0.00 , . '-Q:erBtJngE>pensePerC~la .QJeralingEJ,pensePer~la (in2OO4$) FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Figu re 4-13 Operating Expense Per Revenue Mile $5.00 $4.00 . . . . $3.00 . --_.._--~--~- $2.00 ___ ________J:......-. OperatingEJcpensePerRevenue ,M~ I ___J.. .. . Q:erat:ingE>;lensePerReverue Mile(in2OO4$) I $1.00 $0.00 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Figu re 4-15 Revenue Miles Per Vehicle Mile 1.20 1.00 0.80 . - -... ~ __u_ - -. .-- - - .... ---- .. - 0.60 0.40 0.20 0.00 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Agenda Item No. 16A 16 September 28, 2010 Page 97 of 295 Figure 4.12 Operating Expense Per Passenger Trip . . ----. -:-::1 -OperIItlngE>cpeoseper PauengerTrip .. .. . Opersl.ingEllpensePer PassengerTrlp{in2004$) FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 Figure 4-14 Farebox Recovery Ratio 35.00% 30,00% ......... .......... .. .. ------ . -------- -- .... - -- 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Pf 2004 FY 2005 FY 2006 FY 2007 Pf 2008 FY 2009 Figu re 4-16 Average Fare $1.00 $0.80 $0.60 $0.40 $0.20 $0.00 FY 2004 FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 The following is a summary of the trends that are evident among the cost efficiency measures presented in Table 4.4 and Figures 4.11 through 4.16. Tindale.Oliver & Associates, Inc. August 2010 4.6 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 98 of 295 . Operating expense per capita increased by 128 percent from $6.64 in 2004 to $15.16 in 2009. The real dollar increase, however, is approximately 95 percent. . Operating expense per passenger trip increased from $1.71 in 2004 to $4.55 in 2009, an increase of nearly 167 percent in nominal dollars and 127 percent in real dollars. . Farebox recovery decreased from 29.4 percent in 2004 to 19.1 percent in 2009, a decrease of nearly 35 percent. . Revenue miles per vehicle mile decreased from .96 in 2004 to .94 in 2009, a decrease of 2 percent. . The average fare increased from $0.50 in 2004 to $0.87 in 2009, an increase of nearly 74 percent. Summary Results for the Trend Analysis The trend analysis is only one aspect of transit performance evaluation; however, when combined with the peer review analysis, the results provide a starting point for understanding the trends in transit system performance over time and compared to other transit systems with similar characteristics. Some of the key trends are described below. Service Consumption - Passenger trips per capita, passenger trips per revenue mile, and passenger trips per revenue hour have shown a negative trend over a relatively short period, 2004 to 2009. However, it is important to note that CAT service has increased over the six year period resulting in increases to revenue hours and revenue miles. The service area population may also be growing at a faster rate than the transit system. Service Supply - Vehicle miles per capita (service supply) has increased from 2004 to 2009, This could indicate that the CAT service increases are providing a faster rate of increase than the growth in population, Cost Efficiency - Cost efficiency over the 6-year period was measured by analyzing both the nominal and real dollar changes in costs. To analyze the costs in real dollars, all costs were deflated to 2004 using annual deflation rates of 3.39 percent for 2005, 3.24 for 2006, 2.85 for 2007, 3.85 for 2008, and -0.34 for 2009 that are based on the Consumer Price Index (CPI). Operating expenses per capita, operating expenses per passenger trip, and operating expenses per revenue mile have increased over the six year period. The increase could be contributed to several factors including increases in service, increases in fuel costs, and increases in maintenance costs. Tindale-Oliver & Associates, Inc. August 2010 4-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 99 of 295 Operating Ratio - The farebox recovery ratio had a negative trend from 2004 to 2009, Due to increases in service cost for various reasons, fare revenue has not kept an even ratio of growth. CAT completed a fare increase in 2009, which should help to improve this ratio. The average farebox recovery for transit systems is typically between 26 to 32 percent. Table 4-5 provides a summary of the trend analysis showing the positive and negative trends identified in the analysis. ~-.' Tindale--Oliver & Associates, Inc. August 2010 4.8 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 100 of 295 Table 4.5 CAT Trend Analysis Summary (2004.2009) Change Measure/Indicator (2004.2009) Gcncr(JI Pl'r!()rl11dllCC> Service Area Population Passenger Trips Vehicle Miles 106.6% 76.8% 130.0% Revenue Miles 125.3% Total Operating Expense 371.5% Total Operating Expense (in 2004$) 302.0% Passenger Fare Revenue 207.1% Passenger Trips Per Capita -14.4% Passenger Trips Per Revenue Mile -21.5% Cost EffiCiency Passenger Trips Per Revenue Hour .23.4% Operating Expense Per Capita 128.2% Operating Expense Per Capita (In 2004$) 95.0% Operating Expense Per Passenger Trip Operating Expense Per Passenger Trip (in 2004$) 166.8% 127.4% Operating Expense Per Revenue Mile 109.3% 78.5% Source: NTD and CAT Tlndale.Oliver & AsSOCiates, inc, August 2010 4-9 Collier Area Transit TranSit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 101 of 295 FIXED-ROUTE PEER REVIEW A peer review analysis was conducted for CAT to compare its performance at a given point in time with other similar agencies. The peer review was conducted using 2008 NTD data, the most current validated NTD data available. Selected performance indicators, effectiveness measures, and efficiency measures are provided throughout this section in tabular and graphical formats to illustrate the performance of the fixed-route system relative to the peer group. For each selected indicator and measure, the tables provide the CAT value, the minimum value among the peer group, the maximum value among the peer group, the mean of the peer group, and the percent that the CAT values are away from the mean. The methodology used to select the peer systems is discussed below. Peer System Selection Methodology The peer selection was conducted using the 2009 Florida Transit Information System (FTIS) database. At the time of the peer selection process, the most current data available in the FTIS database was 2008 NTD data. The peers were identified through an objective assessment of five standard variables in NTD. After the peer systems were selected utilizing the FTIS database, the 2008 NTD data for each peer system was obtained through the NTD website and used to conduct the peer review analysis. The variables used to select the peer systems include: . Geography (southeastern United States) Service Area Population Operating Expense Revenue Miles Vehicles Operated in Maximum Service . . . . First, the peer group selection was based on geographic location; the states included were Louisiana, Arkansas, Mississippi, Alabama, Tennessee, North Carolina, South Carolina, Georgia, and Florida. Fixed-route systems operating in these southeastern states were identified and analyzed based on the four remaining variables. Based on the results of the FTIS peer selection process and input from CAT staff, seven transit systems were selected for the peer review analysis. Table 4-6 presents the selected peers. Performance Indicators Selected performance indicators for the peer review are presented in this section. Categories of performance indicators include population, population density, ridership, revenue miles, and vehicles. Table 4-7 and Figures 4-17 through 4-24 present the performance indicators for the CAT peer review analysis. Tindale-Oliver & AssOciates, Inc. August 2010 4-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 102 of 295 Table 4-6 Selected Peer Systems CAT Peer Review Analysis System Location Escambia County Area Transit (ECAT) Pensacola, Fiorida Lakeland Area Mass Transit District (LAMTD) Lakeland, Florida Manatee County Area Transit (MCAT) Bradenton, Florida Fort Walton Beach, Okaloosa County Transit (OCT) Florida Pasco County Public Transportation (PCPT) Port Richey, Florida Sarasota County Area Transit (SCTA) Sarasota, Florida Space Coast Area Transit (SCAT) i Cocoa, Florida Table 4.7 Performance Indicators CAT Peer Review Analysis (2008) Peer Group Peer Group Peer Group CAT % from I Indicator CAT Minimum Maximum Mean the Mean Service Area Population 333,858 103,000 554,560 301,980 10.56% Service Area Popu lation Density 221 221 1,920 1,164 -81.04% Passenger Trips 1,166.358 211,330 2,300,820 1,270,635 -8.21% Revenue Miles 1,214.814 442,358 2,503,353 1,302.742 -6,75% Revenue Hou rs 66,183 36.404 181.083 84,261 .21.45% Vehicles Operated in MaXimum Service 16 14 44 23 -30.81% Total Or:;erating Expense $5,362,710 $1,134.692 $12,625,139 $6,159,777 -12.94% Passenger Fare Revenues $945,354 $66,941 $1,159,485 $ 7 43,658 27.12% Source: 2008 NTD Figure 4.17 Figu re 4.18 Service Area Population Service Area Population Density {persons/square mile) SCAl '" seTA :.,. o . . " seT. "'" oc' ,U'm ."~"'" ,~, ~""" ~, ,,"" lJO.OOO 2ll0,Qao 300,000 ACIQ,OOO 500,000 6(]C,~OG ;00 '000 1500 2,000 HOO Tindale..Qliver & AsSOciates, Inc. August 2010 4-11 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 103 of 295 Figu re 4-19 Figure 4-20 Passenger Trips Revenue Miles "~, &~f5~:,'~i8,~:': ~~ ~m i~~~i~~",~_~t!.;;;;;~';ii@.":.~.c .~. ~, oc, ~~ ECJl.T '~i:j\ ftNi;;"#,1~1:':~W:#:!'1f~-Af"1:t:G 50a,OOO 1000000 1,50D,000 2.000,000 2,500,000 3.000,000 500,000 1,000,000 1,500,000 2.000,000 2.500,0003.000,000 Figure 4-21 Revenue Hours ", . . . = '" i.AMlD "Co. ~, 50.000 1)Q,C~O '50,000 200,000 Figu re 4-22 Vehicles Operated in Maximum Service . . . '" .co, = "~T ~, " m ~ " . " Figure 4-23 Figure 4.24 Operating Expense Passenger Fare Revenue '" ~, . . ""r.AT . '" = '''' "" "" = "'m "'" "" :st;;r;1 'w so S250(00) SS,OOOOClJ $7500,000 Stl,OOO,OOO S1'l.5DC.ooo $'6,000,000 so $2SlJOOO $500.000 $750,000 $1,OOD,OOO $1150,000 The following is a summary of the peer review analysis performance indicators, based on the information presented in Table 4.7 and Figures 4.17 through 4.24. . Service area population for CAT is more than the peer group average, 11 percent above the mean, while the population density is 81 percent below the mean. Tindale--Oliver & Associates, Inc. August 2010 4.12 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28. 2010 Page 104 of 295 . The passenger trips for CAT are 8 percent below the peer group mean. . Revenue miles for CAT are almost 7 percent below the peer group mean. . CATs vehicles operated in maximum service are below the peer group mean by almost 31 percent. . Operating expense for CAT is less than the peer group average by almost 13 percent, while passenger fare revenues are above the peer group average by more than 27 percent. Effectiveness Measures Categories of effectiveness measures include service supply, service consumption, and quality of service. These categories are each represented by one variable: vehicle miles per capita, passenger trips per revenue mile, and weekday span of service. Table 4.8 and Figures 4.25 through 4.27 represent the effectiveness measures for the CAT peer review analysis. Table 4.8 Effectiveness Measures CAT Peer Review Analysis (2008) Peer Peer Peer CAT % Measure CAT Group Group Group from the Minimum MaxImum Mean Mean Vehicle Miles Per Capita 3.89 2.47 12.23 5.89 .33.97% Passenger Trips Per Revenue Mile 0.96 0.48 1.27 0.94 1.76% Weekday Span of Service (m hours) 16.50 13.00 20.07 15.75 4.74% Source: 2008 NTD Figure 4-25 Figure 4.26 Vehicle Miles Per Capita Passenger Trips Per Revenue Mile co' ~~.." = '~l~ 'iY1 j =' 000 '00 E.()Q "'" 12.00 It.oo 000 O~ we .co '00 Tindale.Oliver & Associates, Inc, August 2010 4-13 Coliier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 105 of 295 Figure 4-27 Weekday Span of Service (in hours) ~, ~ .~, seT>. MCAT ~, ,,= ~CPT ~" 000 5.00 .~ 'DO 20,00 25.00 The following is a summary of the effectiveness measures for the peer review analysis. . Vehicle miles per capita for CAT are 34 percent below the peer group mean. . Passenger trips per revenue mile for CAT are almost 2 percent above the peer group mean. . Weekday span of service for CAT is almost 5 percent above the peer group mean. Efficiency Measures Categories of efficiency measures include cost efficiency and operating ratios. Table 4.9 and Figures 4.28 through 4.34 present the efficiency measures for the CAT peer review analysis. Table 4-9 Efficiency Measures CAT Peer Review Analysis (2008) Peer Peer Peer CAT % I Measure CAT Group Group Group from the : MInimum Maximum Mean Mean I Operating Expense Per Caprta $16.06 $6.66 $64.33 $27.87 42.37% Operating Expense Per Passenger Trip $4.60 $4.03 $6.25 $4.86 -5,42% Operating Expense Per Revenue Mile $4,41 $2.57 $5,43 $4.50 .1.93% Operating Expense Per Revenue Hour $81.03 $31.17 $88.31 $70.70 -14.61% Farebox Recovery Ratio (%) 17 .63% 5.90% 17.63% 11.97% 47,30% Revenue Miles Per Vehicle Mile 0.93 0.92 0.99 0,95 -2.00% Average Fare $0.81 $0.32 $1.03 $0.58 39.58% Source: 2008 NTD Tindale.Oliver & AssOCiates, Inc. August 2010 4.14 Collier Area Transit Transit Development Plan Figure 4-28 Operating Expense Per Capita j ~,lt:"". ~~i~.~:} :stf~,'?:~:i,-;~C;,.",_" so.oo $25.00 $75.00 55000 Figure 4.30 Operating Expense Per Revenue Mile "c.o.' '"~ so DO DOC $40r. Figure 4.32 Farebox Recovery ,w s(;t. ~, oc' .'~'p .,. ~ " " .% ~1I0 00 5801 1 () [)~ Agenda Item No. 16A 16 September 28, 2010 Page 106 of 295 Figure 4-29 Operating Expense Per Passenger Trip 'CT~ ,~ ,5"'. .~, ,n "~, = L...m .cAt $000 $200 UlOO $4.00 $600 $8.00 Figure 4.31 Operating Expense Per Revenue Hour c j ~c'" ~ooo 52500 ~ 75.00 $1)000 $50DO Figure 4-33 Revenue Miles Per Vehicle Mile SeTA c ~ DC.' fr..- 000 025 '" 1.25 100 050 Tindale-Oliver & Associates, Inc. August 2010 Collier Area Transit Transit Development Plan 4.15 Aaenda Item No. 16A16 - September 28,2010 Page 107 of 295 Figure 4-34 Average Fare '" o . . '''' 8CT~ '''' OCT.:'~)i::?'iefi~!':(';~,' ~'rn ,,~ M ~, $0.00 $025 SO.50 $0.15 $100 $125 $t50 The following is a summary of the efficiency measures for the peer review analysis. . Operating expense per capita for CAT is less than 42 percent below the peer group mean. . Operating expense per passenger trip for CAT is less than 5 percent below the peer group mea n. . Operating expense per revenue mile for CAT is almost 2 percent below the peer group mean, while operating expense per revenue hours is nearly 15 percent below the peer group mean. . Farebox recovery for CAT is significantly above the peer group mean, at 47 percent above the peer group mean. Summary Results for the Peer Review Analysis Table 4-10 provides a summary of the peer review analysis for the CAT fixed-route system. The summary includes the percent that CAT is away from the peer group mean for each performance measure. Tindale-Oliver & Associates, Inc. August 2010 4-16 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 108 of 295 Table 4-10 CAT Peer Review Analysis Summary (2008) Performance Percent from IndIcators/Measures the Mean Pcrforrr,Jll' I !t ('I, ( . \1', Service Area Population 10.56% Service Area Population Density Passenger Trips .81.04% -8.21% Revenue Miles .6.75% Revenue Hours -21.45% Vehicles Operated in Maximum Service -30.81% Total Operating Expense -12.94% Passenger Fare Revenues 27.12% Operating Expense Per Capita -42.37% Operating Expense Per Passenger Trip Operating Expense Per Revenue Mile -5.42% .1.93% Operating Expense Per Revenue Hour -14.61% Average Fare Source: NTO and CAT 39,58% TRANSIT CAPACITY & SUPPLY ANALYSIS The process used to estimate capacity for the CAT fixed.route system examines the number of routes in operation and the size and number of vehicles in use to determine the number of potential trips that can be carried per year. There are more sophisticated methods of Tindale-Oliver & Associates, Inc. August 2010 4-17 Coliier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 109 of 295 determining system-wide capacity; however, based on the size of the CAT system and the demographic make-up of Collier County, a more simplified method was chosen. The same methodology was applied in the estimation of ADA/paratransit services. Fixed-Route Service Supply/Capacity Analysis The methodology used to estimate transit capacity is based on mileage. In order to determine capacity at the route level, the estimated seat miles and passenger miles were estimated using an assumed average trip length. The assumed average trip length was calculated by dividing FY 2009 passenger miles traveled by the total annual passenger trips. The methodology for the system-wide capacity estimation is as follows: Step 1: Annual revenue miles, vehicle capacity, and ridership by route were provided by CAT staff. The route length of each CAT route was calculated using ArcGIS geographic information system data. Step 2: The estimated annual seat miles were calculated by multiplying the revenue miles by the average vehicle capacity. This provides a measure of potential route capacity based on the actual revenue mlies of service and the maximum number of passengers that can be transported. Revenue Miles X Average Vehicle Capacity = Estimated Annual Seat Miles (1,244,756) (26) (32,363,656) Step 3: Annual passenger miles were estimated by multiplying the average trip length by the total number of passenger trips. This provides a measure of actual passenger miles traveled in 2009, showing the actual capacity utilized by riders. Passenger Trips X Average Trip Length = Annual Passenger Miles (1,109,710) (8.1) (8,988,651) Step 4: To determine the estimated excess capacity, the estimated passenger miles for each route for October 2008 through September 2009 were compared to the estimated annual seat miles to determine the percent of the capacity being used. Estimated Passenger Miles / Estimated Seat Miles = Percent of Capacity Being Used (8,988,651) (32,363,656) (27.8%) 100% - Percent of Capacity Being Used = Remaining Capacity (100%) (27.8%) (72.2%) Table 4-11 summarizes the process used to estimate annual capacity for the existing service routes. Tindale-Oliver & Associates, Inc. August 2010 4-18 Collier Area Transit Transit Development Plan Agenda Item No 16A 16 September 28,2010 Page 110 of 295 Fixed-Route Capacity Analysis Summary Based on the estimated capacity analysis, CAT was using approximately 28 percent of its possible capacity in 2009. This shows that the existing bus service has substantial capacity remaining. Routes with the least amount of excess capacity include Routes 2A (Orange Route), 2B (Orange Route), 3A (Purple Route), 1A (Red Route), and 3B (Purple Route). Routes with the largest amount of excess capacity include Routes 7 Express (Light Blue Route), 5 (Blue Route), 7 Circulator (Light Blue Route), 8B (Pink Route), and 6 (Yellow Route). Excess capacities for these routes are 92 percent, 90 percent, 85 percent, 84 percent, and 83 percent, respectively. It should be noted that the NTD reported average trip length is utilized to determine excess capacity and Route 7 and Route 5 operate as express routes from Immokalee to Marco Island and Naples; therefore, these routes travel a greater distance than 8.1 miles per trip. When calculating excess capacity utilizing a greater average trip iength, the excess capacity would be much less on Routes 7 and 5. Excess capacity is not necessarily a weakness in the system. The ridership-to-capacity ratio should be monitored over time as part of future major updates to the TOP. In addition, route- by-route average trip length estimates are needed in order to provide a more accurate reflection of unused capacity along fixed-routes. Because CAT does not have Automatic Passenger Counters on-board its vehicles, it IS difficult to derive per route average trip lengths without incurring significant expense to calculate manually through an on-board tracking initiative. Tindale~Oliver & AssocIates, Inc. August 2010 4-19 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 111 of 295 Table 4-11 2009 Fixed-Route Transit Supply/Capacity Analysis Average Estimated FY 2009 Annual Estimated Revenue Average fnp Percent of Route Vehicle Annual Seal Annual Passenger Excess Miles Length ** RidershIp Miles Capacity Capacity Capacity" MIles lA 93,682 26 2,435,732 8.1 111,286 901,417 37.0% 63.0% 18 78,919 26 2,051,894 8.1 87,894 711,941 34.7% 65.3% Ie 45,190 26 1,174,940 8.1 48,003 388,824 33.1% 66.9% 2A 61,224 26 1,591,824 8.1 93,325 755,933 47.5% 52.5% 28 51,943 26 1,350,518 8,1 84,000 680,400 50.4% 49.6% 3A 77,575 26 2,016,950 8.1 139,402 1,129,156 56.0% 44.0% 38 77.575 26 2.016,950 8.1 91,013 737.205 36.6% 63.4% 4A 64,208 26 1.669,408 8.1 69,795 565,340 33.9% 66.1% 48 53,882 26 1,400,932 8.1 53,673 434,751 31.0% 69.0% 5 206,848 26 5,378.048 8.1 69,953 566,619 10.5% 89.5% 6 92,989 26 2,417,714 8.1 49,878 404.012 16.7% 83.3% 7 (Express) 46,526 26 1,209,676 8.1 11,709 94,843 7.8% 92.2% 7 (Circulator) 80.201 26 2,085,226 8.1 37,981 307,646 14.8% 85.2% 8A 73,803 26 1,918,878 8.1 49,124 397,904 20.7% 79.3% 88 73,803 26 1.918,878 8.1 38,967 315,633 16.4% 83.6% 9 66,482 26 1,728.532 8.1 73,707 597,027 34.5% 65.5% "'Based on vehicle inventory provided by CAT. Average seating capacity for all traditional bus routes is calculated by dividing the total seating capacity for all vehicles in the fleet by the total number of vehicles. **Systemwide average trip length estimated at 8.1 miles. Demand-Response Service Supply/Capacity Analysis The demand response services for purchased transportation were evaluated to estimate annual capacity for 2009. The methodology used for the demand response service capacity estimation was identical to that of the fixed-route outlined in the previous subsection. Table 4-12 summarizes the process used to estimate annual capacity for the existing demand response services. Tindale-Oliver & Associates, Inc. August 2010 4-20 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 112 of 295 Table 4-12 2009 Demand Response Service Transit Supply/Capacity Analysis Average Estimated FY 2008 Annual Estimated Revenue Average TrlJj Percent of VehJck~ Ar;'luClI Sedl Annual Passenger Excess Miles Length'" ~ Capacltv Capaclty~ Mllc':.. Ridership Miles Capacity Demand Response - 1,140,233 14 15,963.262 12 102,149 1,174,714 7,4% 92.6% Purchased Transportation * Based on FY 2009 NTD **By dividing passenger miles traveled by the total number of passenger triOS, the average trip length IS estimated at 11.5 for all demand response trips. Demand Response Service Capacity Analysis Summary Based on the estimated capacity analysis. CAT is using approximately 7 percent of the possible capacity. This shows that demand response service has substantial capacity remaining. Excess capacity is not necessarily a weakness in the system, given the nature of the requested trips. Expecting full paratransit vans is unrealistic since the service operates on the basis of advanced trip reservations, and multi-loading is often difficult to accommodate given the often diverse nature of origins and destinations for each patron. Tlndale-Oliver & Associates, Inc. August 2010 4-21 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 113 of 295 Section 5: Review of Plans, Studies, and Policies A major component of the TOP Update is to assess and document relevant plans, policies, and trends of local, regional, state, and federal entities, which includes Collier County and the cities within (Everglades City, City of Marco Island, and City of Naples), the Collier MPO, the State of Florida, and the federal government. The results of this effort provide information to support an understanding of transit planning issues in the Collier County area. This section reviews transit policies at the local, regional, state, and federal levels of government. LOCAL DOCUMENT REVIEW Collier County Comprehensive Plan Florida law requires every incorporated municipality and county to adopt a comprehensive plan that is consistent with the Growth Management Act of 1985. The Growth Management Act requires comprehensive plans to be consistent with state and regional plans. For communities with a population over 50,000, comprehensive plans must include a Transportation Element that summarizes existing and future transportation conditions, how those conditions relate to what the community considers the ideal transportation situation, and how the community proposes to get there. The Collier County Growth Management Plan (GMP) is the County's Comprehensive Plan and is the primary policy document concerning land use, transportation, and other planning categories for the County. The current Collier County GMP is a result of the County's 2003 Evaluation and Appraisal Report. The GMP EAR based amendments were adopted in 2004 and are a part of the GMP that is being reviewed for this TOP. Only the goals, objectives, and policies that are relevant to public transportation are summarized below. Transportation Element Pu rpose Collier County initiated deviated fixed route service for public transportation on February 15, 2001. Private services offered in the County are fixed route "trolleys" which operate during the winter season in Naples and on Marco Island, and a network of paratransit providers that offer transportation services to the disadvantaged and disabled. The Transportation Disadvantaged (TO) program is coordinated by Collier County, which has been designated as the Community Transportation Coordinator (CTC) by the MPO. The TO services offer home pick-up and delivery transportation for the elderly, handicapped, and economically disadvantaged in the County. The "trolley" systems mentioned above are run primarily for the Tindale-Oliver & Associates, Inc. August 2010 5-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 114 of 295 tourist segment of the population and have fixed-routes that visit the major shopping, beach and hotel interest points. F utu re System Needs On August 3, 1999 the Board of County Commissioners adopted the Public Transportation Development Plan (PTDP), and agreed to become the Governing Agency for transit in Collier County. The PTDP contains estimates of unmet need in Collier County, both for the existing TO services, and for general public transportation. It contains planning levei discussions on demand centers, route iocations, vehicle sizes and types of services. The Public Transportation Operating Plan (PTOP) was adopted by the MPO on December 8,2000 and by the Collier County Board of County Commissioners on January 9, 2001, Other services proposed in the start up public transportation system are a vanpool program, circulator service in Immokalee, an Immokalee to Naples shuttle service, and a Commuter Assistance Program. Although the PTPD final report suggested the need for numerous public transportation services in Collier County, the scale and growth rate of the initial system was such that no local funding contribution was predicted to be required until fiscal year 2006. This situation is the result of gradual changes in the requirements for local matching funds that accompany state and federai grant funds. Collier County is already spending funds on public transportation that meet the match requirements. GOAL: TO PLAN FOR, DEVELOP AND OPERATE A SAFE, EFFICIENT, AND COST EFFECTIVE TRANSPORTATION SYSTEM THAT PROVIDES FOR BOTH THE MOTORIZED AND NON-MOTORIZED MOVEMENT OF PEOPLE AND GOODS THROUGHOUT COLLIER COUNTY. OBJECTIVE 5: Objective 5 identifies the coordination between the Transportation Element and the Future Land Use Element. Policy 5.5: Commercial deveiopments within the South U.S. 41 Transportation Concurrency Exception Area (TCEA) that choose to obtain an exception from concurrency requirements for transportation must comply with four (4) of nine (9) Transportation Demand Management (TDM) strategies, while residential developments must comply with three (3) of five (5). These strategies seek to increase vehicle occupancy, increase transit ridership, reduce vehicie miles traveled, and enhance bicycle and pedestrian facilities. Tlndale-Oilver & AsSOCiates, Inc. August 2010 5-2 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 115 of 295 Policy 5.8: Should the Transportation Impact Study (TIS) for a proposed development reflect that It will impact either a constrained roadway link and/or a deficient roadway link within a TCMA by more than a de minimis amount (more than 1% of the maximum service volume at the adopted LOS); congestion mitigation payments shall be utilized, among other things, to enhance transit. OBJECTIVE 10: The County shall encourage safe and efficient mobility for the rural public. . . Policy 10.2: The County shall continue to improve transit services for the transportation disadvantaged in the rural areas through the CTC. OBJECTIVE 12: The County shall encourage the efficient use of transit services now and in the future. Policy 12.1 thru Policy 12.6: Establish Collier County as the managing authority of the CA T system in and around the County and coordinate efforts via interlocal agreements. The Collier MPO, through the TD program shall assist the local CTC in the implementation of the most efficient and effective ievel of service possible for the transportation disadvantaged. The TD program shall be implemented through the County's regular bus system. The County Transportation Division and the Collier MPO shall coordinate the development and maintenance of transit development plans with the Florida Department of Transportation. Policy 12.7 thru Policy 12.10: Following the adoption of any transit development plan, the County shall initiate the development of transit right-of-way and corridor protection strategies, including ordinances and policy additions. Any adopted transit development plan shall include an acceptable level of service standard for transit facilities. The County shall include capital expenditures for any adopted transit development plan in the Capital Improvement Element. The County shall incorporate herein by reference the most recent Public Transit Development Plan adopted by the Board of County Commissioners. Future Land Use Element GOAL: TO GUIDE LAND USE DECISION-MAKING SO AS TO ACHIEVE AND MAINTAIN A HIGH QUALITY NATURAL AND HUMAN ENVIRONMENT WITH A WELL PLANNED MIX OF COMPATIBLE LAND USES WHICH PROMOTE THE PUBLIC'S Tindale-Oliver & Associates, Inc. August 2010 5-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 116 of 295 HEALTH, SAFETY AND WELFARE CONSISTENT WITH STATE PLANNING REQUIREMENTS AND LOCAL DESIRES. Policy 2.4 This policy identifies the South U.S. 41 Transportation Concurrency Exception Area (TCEA) Policy 2.5 This policy identifies and explains the performance measures for the two TCMAs geographically described below: 1. Northwest TCMA - This area is bounded by the Collier - Lee County Line on the north side; the west side of the 1-75 right-of-way on the east side; Pine Ridge Road on the south side; and, the Gulf of Mexico on the west side (See Map TR-5). 2. East Central TCMA - This area is bounded by Pine Ridge Road on the north side; Collier Boulevard on the east side; Davis Boulevard on the south side, and; Livingston Road extended) on the west side (See Map TR-6). Objective 6 Transportation Concurrency Management Areas (TCMAs) are previously established in the Comprehensive Plan under Objective 2 (as described below in Policy 2.5). Policies 6.1 through 6.5 are linked to Objective 2 and its supporting policies in the Comprehensive Plan. Objective 6 and its supporting policies describe the methods for which the TCMAs further the achievement of the following identified important state planning goals and policies: discouraging the proliferation of urban sprawl, protecting natural resources, protecting historic resources, maximizing the efficient use of existing public facilities, and promoting pUblic transit, bicycling, walking and other alternatives to the single occupant automobile. Policy 6.2 and Policy 6.3: These policies provide the requirements for development or redevelopment in TCMAs by utilizing Transportation Demand Management (TOM). These requirements include policies that reduce vehicle miles traveled, increase pedestrian and bicycle facilities, and support the County's transit network. These efforts are supported by the Land Development Code in Chapter 6 Section 6.02.00 - Adequate Public Facilities Requirements, 6,02.02 - Management and Monitoring Program, described below. FUTURE LAND USE DESIGNATION DESCRIPTION SECTION I. AGRICULTURAL/RURAL DESIGNATION B. Rural Fringe Mixed Use District Tlndale-Oliver & AsSOciates, Inc. August 2010 5-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 117 of 295 1. Transfer of Development Rights (TOR), and Sending, Neutral, and Receiving Designations. D) Additional TOR Provisions: 3. Rural VIllages: Within the Rural Fringe Mixed Use District; Rural Villages shall be comprised of several neighborhoods designed in a compact nature such that a majority of residential development is within one quarter mile of Neighborhood Centers. Neighborhood Centers may include small scale service retail and office uses, and shall include a public park, square, or green. Village Cf;nters shall be designed to serve the retail, office, civic, government uses and service needs of the residents of the village. F) Fiscal Neutrality: A Rural Village may only be approved after demonstration that the Village will be fiscally neutral to county taxpayers outside of the Village. An analysis shall be conducted evaluating the demand and impacts on levels of service for public facilities and the cost of such facilities and services necessary to serve the Rural Village. This evaluation shall identify projected revenue sources for services and any capital improvements that may be necessary. The analysis shall consider, among other public facilities, roads, transit, bicycle and pedestrian facilities and pathways. G) As part of the development of Rural Village proVIsions, land development regulations shall identify specific design and development standards for residential, commercial and other uses. Rural Village, Village Center and neighborhood design guidelines and development standards shall consider the location of public transit and school bus stops; pedestrian paths and bikeways so as to provide access and interconnectivity; and, roads, transit, bicycle and pedestrian facilities and pathways. Recreation and Open Soace Element Policy 1.3.1, Policy 2.1.5, and Policy 3.1.6 The County-owned or managed parks and recreation facilities shall have automobile, bicycle and/or pedestrian access, where the location is appropriate and where such access is economically feasible. The County shall encourage the development of pedestrian pathways and bike lanes from the surrounding residential communities to park sites. Tindale-Oliver & Associates, Inc. August 2010 5-5 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 118 of 295 Conservation and Coastal Mana!!ement Element GOAL 8: THE COUNTY SHALL MAINTAIN COLLIER COUNTY'S EXISTING AIR QUALITY. OBJECTIVE 8.1: This Objective and supporting Policy 8.1.3 documents the County's support for compliance with all applicable federal and.State air quality standards. Strategies include the construction of sidewalks, bicycle lanes or bicycle paths in all new subdivisions. Golden Gate Master Plan LAND USE DESIGNATION DESCRIPTION SECTION URBAN DESIGNATION: URBAN MIXED USE DISTRICT AND URBAN COMMERCIAL DISTRICT All development or redevelopment within the boundaries of the Urban-Mixed Use District (Downtown Center Commercial Subdistrict along Golden Gate Parkway) and Urban Commercial District (Collier Boulevard Commercial Subdistrict along Collier Boulevard) shall include, among other things, provisions for bicycle and pedestrian travel, an emphasis on the orderly circulation of vehicular, bicycle and pedestrian traffic, and provision for broad sidewalks or pathways. Immokalee Master Plan The goal of the master plan is to guide land use so as to enhance Immokalee's quality of life, natural beauty, environment, small-town character, stable neighborhoods, and status as an urban hub for the surrounding agricultural region, tourism industry, and the Immokalee airport's designation as a port-of-entry. OBJECTIVE 1.3: Encourage innovative approaches in urban and project design that enhance both the environment and the visual appeal of Immokalee. This Objective is supported by Policy 1.3.1, which commits the County to assisting Immokalee in identifying funding sources for pedestrian and bicycle facilities. OBJECTIVE 1.4: Provide land use designations, criteria and zoning that recognizes the needs of pedestrians. Policy 1.4.1 thru Policy 1.4.3: Comprehensive Planning staff will continue to coordinate with the Transportation Division regarding its existing and future plans for sidewalks, pathways and other forms of alternative transportation for the Immokalee community. In cooperation Tindale-Oliver & Associates, Inc. August 2010 5-6 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 119 of 295 with the local Immokalee Community Redevelopment Agency Advisory Committee, the County shall consult with the Collier County Pathways Advisory Committee regarding enhancing and improving the existing pathway and sidewalk facilities, The County shall encourage pedestrian-friendly design for future projects located within the immokalee Urban Area. Collier County Evaluation and Appraisal Report According to the County's 2004 EAR, Collier County's first EAR was adopted by the Board of County Commissioners on July 16, 1996. The subsequent EAR-based amendments were adopted on October 18, 1997. The second EAR, which reviewed the performance of Collier County's Growth Management Plan (GMP) from October 1997 to July 1, 2003, was adopted on July 27, 2004. The Florida Department of Community Affairs (DCA), which has oversight for comprehensive plans, amendments, and EARs for all local governments, found the 2004 EAR sufficient on November 15, 2004. The subsequent EAR-based amendments were adopted in 2007. Proposed EAR-based amendments to 1.5.B - Transportation Element: 15. Delete current Policy 12.8, which deals with Levels-Of-Service for transit operations. 16. Modify current Policy 12.10 to refer only to the ''Transit Development Plan." Proposed EAR-based amendments to 1.5.J - Immokalee Area Master Plan: 22. Create a new policy, under this Objective. calling for "pedestrian-friendly" development practices. Collier County Land Development Code Transportation Demand Management Collier County, Florida, Land Development Code, Chapter 6 Section 6.02.00 - Adequate Public Facilities Requirements, 6.02.02 - Management and Monitoring Program Transportation Concurrency Exemption Area Designated. Pursuant to Policy 5.5 of the Future Land Use Element of the GMP, the South u.s. 41 Transportation concurrency Exception Area (TCEA) is designated. Development iocated within the South U.S. 41 TCEA (Map TR-4) shall be exempt from transportation concurrency requirements, so long as impacts to the transportation system are mitigated. Commercial developments within the South U.S. 41 Transportation Concurrency Exception Area (TCEA) that choose to obtain an exception from concurrency requirements for transportation must comply with four (4) of nine (9) Transportation Demand Management (TOM) strategies, while residential developments must comply with three (3) of five (5). These strategies seek to increase vehicle occupancy, Tindale-Oliver & Associates. Inc. August 2010 5-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 120 of 295 Increase transit ridership, reduce vehicle miies traveled, and enhance bicycle and pedestrian facilities. Everglades City The Collier MPO TIP indicates the following: At this time, there is no Capital Improvement Program (CIP) shown for Everglades City. The City has been co-operating with the Florida Department of Community Affairs (DCA) since July 2006 to undertake, complete, and transmit a State mandated Evaluation and Appraisal Report (EAR). The EAR calls for amending its adopted Comprehensive Growth Management Plan (GMP), including the Capital Improvement Element (CIE) and an updated CIP. Despite constraints due to limited resources, the City is coordinating with the Department of Community Affairs Division of Community Planning to develop a strategy for completion of the EAR process. The City's planning efforts were haited in October 2005 due to severe damage to the Everglades City Hall from Hurricane Wilma that compromised many important City records and delayed the City's pianning efforts for over two years until Everglades City Hali could be repaired and reopened. City of Marco Island Comprehensive Plan Mostly due to the relatively small size of Marco Island, the multimodal focus primarily includes bicycles, pedestrians, and their interactions with vehicles. Transportation Element GOAL 1: TO PROVIDE AND ENCOURAGE A MULTlMODAL TRANSPORTATION SYSTEM THAT MEETS THE CIRCULATION NEEDS OF MARCO ISLAND IN A SAFE AND EFFICIENT MANNER BUT DOES NOT ADVERSEL Y IMPACT THE QUALITY OF LIFE OF THE RESIDENTS. OBJECTIVE 1.1: Promotion of a safe, convenient, and energy efficient multimodal transportation system. Policy 1.1,1 thru Policy 1.1.6: These policies include the incorporation of the findings of a Right-of-Way Report into the Capital Improvement Element. furthering efforts for a complete sidewalk network, reviewing parking standards and encouraging more bicycle and pedestrian activity, and coordinating with the Collier MPO for public education. Tindale-Oliver & Associates, Inc. August 2010 5-8 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28,2010 Page 121 of 295 City of Naples Comprehensive Plan Transportation Element TRANSPORTATION ANALYSIS REQUIREMENTS 6, Public Transportation Collier County has developed a Transit Development Plan (TOP) and has established a mass transit system, Collier Area Transit (CA T), CAT began fixed routes in February 2001 and has continually adapted operations to meet an increasing demand for public transportation. Although limited in number, CAT operates a limited number of fixed routes that include segments of U.S.41 and Goodlette-Frank Road in the City of Naples. The fixed routes in the City also include access to Naples Community Hospital via Eighth Street and access to Coast/and Mall. In the Collier MPO Long Range Transportation Plan 2030 Update (2030 LRTP), the goais and objectives of the transit system are identified and include coordination with iocai government, modifying system routing to meet community demand, increase the frequency of service, expand the service area, ultimately provide connections to the Lee County Transit System and provide increasing opportunities for intermodal and intra modal transportation. in the City, CAT provides for public paratransit operations for the eiderly and the handicapped, Napies Trolley provides private paratransit service between hotels and shopping and various taxicab companies and charter bus companies provide public transportation. To provide for changing public transportation needs of the City, the City of Naples will continue to coordinate with the County and the MPO on the planning of transit needs for fixed routes, for interconnection with intermodal destinations, for bus stop improvements, for pathway access and for integration with new developments and re-development. The 2030 LRTP identifies a potential downtown shuttle route for the City of Naples. As the TOP is updated, the City of Naples will continually monitor the need for this shuttle route along with overall impiementation strategies for the CA T in the TOP. The 2030 LRTP also identifies the need for park-and-ride facilities, for employer-workforce initiatives, for programs that may be facilitated by the use of van pools and for programs to optimize transit resources and for programs to secure long term dedicated funding sources. Tindale-Oliver & Associates, Inc. August 2010 5-9 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 122 of 295 7. Intermodal Facilities The City adopted a comprehensive pathways plan in December 2007 (Resolution 07-11792). The pathway plan identified as the Naples Pedestrian and Bicycle Master Plan consist of two components, a Pedestrian Master Plan and a Bicycle Master Plan. Both components focus on safety, access to schools and recreational areas, connectivity, destination linkages, mobility and impacts to surrounding environment. Site specific projects are identified in each master plan and connect major points of interest. The planned looped bikeway system would serve both the commuter and recreational cyclist and interconnect with the sidewalk system to create opportunities for efficient travel. Planning for implementation of pathway improvements shall be coordinated with master plan priorities that include construction of missing-links, placement of pathways along collector streets and response to neighborhood requests. The planning of City projects shall also be coordinated with Collier MPO's pathway master plan, the FOOT Five-Year Transportation Improvement Program, and the Gordon River Greenway Project. Pedestrian facilities required in the Naples Code for multi-family residential areas (minimum of 5 feet) and for mixed-use/commercial areas (minimum of 8 feet) shall be supplemented by the missing-links component of the Naples Pedestrian and Bicycle Master Plan to complete a system of sidewalks serving downtown areas. The continuation of such sidewalk improvements is consistent with the City Sidewalk Policy as contained in the Master Plan. In addition to program coordination with on-going projects, the City shall assure coordination with periodic updates to the LRTP, to the TOP, to Collier Park-and- Ride study, to the Collier County Freight and Goods Mobility analysis and related program planning to ensure maximum multi-modal connectivity, City of Naples EAR The data provided above does not include the EAR data provided below. The City of Naples Evaluation and Appraisal Report, adopted October 18, 2006, addressed the adopted comprehensive plan as required by 163.3191 F,S. Tindale-Oliver & Associates, Inc. August 2010 5-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 123 of 295 ElemenVObjective Comments Actions/Proposed Changes Transportationj8 - The frequency of transit stops and the expansion Continue to work with the Coordinate with CA T and of transit routes have increased over the last 2 MPO and Collier County to the MPO to evaluate years and are expected to continue along with explore options for efficient biannually the potential the increase in ridef'ship. In Collier County's 2030 public transportation. for the deveiopment of a Long Range Transportation Plan, a downtown public transportation transit loop has been identified as being needed. system. Collier MPO Long Range Transportation Plan Goal 1 is a multi-modal transportation system that is balanced and integrated with all transportation modes to ensure the safe and efficient movement of peopie and goods. This goal is supported by Objectives 1.2, 1.10, and 1.11 which commit to providing reasonable and accessible regional public transit services, improving public transit services, and developing and providing specialized services and systems to meet the needs of transportation-disadvantaged persons. Goal 2 is a transportation system that is safe and secure. This goal is supported by Objective 2.3 which commits to increase transit and intermodal security. Goal 5 is a sustainable transportation system that enhances economic growth and anticipates development demands. This goal is supported by Objective 5.2 and 5.3 which commit to enhanced non-motorized and motorized access to transit service and promoting intermodal connectivity. Goal 6 is a transportation system that maximizes intelligent transportation systems (ITS) technologies. This goal is supported by Objective 6.6 which identifies a need to increase mixed use densities along transit corridors. 7.0 CONGESTION MANAGEMENT SYSTEMS STRATEGIES 7.2 Performance Measures The Highway Needs Assessment is one performance measure used to identify congested corridor facilities where transit and pathway incorporations create alternative transportation modes as part of the soiution to congestion problems. The interconnection of park-and-ride facilities, transit facilities and pathways to the urban employment centers increase the success rate of the locai and regional multi-modal usage. Tindale-Oliver & Associates, Inc. August 2010 5-11 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 124 of 295 7.8 CMS Project Funding For Collier County, CMS projects are intended to be those types of projects that can be implemented quickly (within one or two years) at a relatively low cost, with little or no negative community impacts. Transit and pathways projects are also eligible but will need to demonstrate the potential to remove automobiles from congested roadway segments. 11.0 FINANCIAL PLAN 11.1 Federal Funding Sources Revenues from these federal taxes are deposited into either the Highway Account or the Mass Transit Account of the Federal Highway Trust Fund (HTF), The Federal Highway Administration (FHWA) and the Federal Transit Administration (FTA) then distribute funds in the Highway and the Mass Transit Account, respectively, to each state through a system of formula grants and discretionary allocations. 11.4 Potential Revenue Sources 11.4.1 Local Funding The Small County Surtax and the Charter County Transit System Surtax are not implemented in Collier County. 11.5 Potential Federal/State Funding 11.5.1 The Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU) The SAFETEA-LU was enacted on August 10, 2005. From 2004 through 2009, the overall funding level for the surface transportation programs is $286.4 billion, with $228 billion for highways, $52 billion for transit and $6 billion for safety. Of these funds, Florida will receive $10.347 billion for highways and $1.50 billion guaranteed for transit. 11.5.2 Florida Senate Bill 360-Growth Management The bill appropriates $1.5 billion In new money for transportation, "New Starts Transit" Program - $54.1 million recurring. 11.8.2 Operations The cost to implement, maintain and operate the expanded transit operation plan as identified in the TOP wouid be an additional $90 million over the 20-year program period. 12.0 Financially Feasible Plan Tindale-Oliver & AsSOCiates, Inc. August 2010 5-12 Collier Area TranSit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 125 of 295 12.3 Regional Transportation Planning In October 2004, the Collier and Lee County MPOs jointly adopted a regional transportation network that includes highway, waterway, airport, railroad, transit, pathway, and intelligent transportation system facilities. This Joint Regional Transportation Plan not only identifies highway needs such as those on Interstate 75 and State Road 82, but also transit connections between Collier Area Transit and LeeTran and a multi-use pathway between Orangetree (Collier County) and Orange River (Lee County). 2030 Joint Regional Multimodal Transportation Plan Element Amended March 16, 2007 Transit Route or Location From To Improvement Via US 41: CA T Transfer San Carlos Boulevard Express Buss Center Service Via Seminole Gulf Rail Head Downtown Fort Myers Busway & Bus Railroad Boulevard intermodal center Rapid Transit Via Seminole Gulf CA T Transfer Downtown Fort Myers Express Bus Railway & US 41 Center intermodal center Service Via Interstate 75 CA T Transfer Downtown Fort Myers Express Bus Center intermodal center I Service VIA SR 82 and SR Colonial Boulevard Immokalee park and ride! Express Bus 29 lot i Service Livingston Road CA T Transfer Seminole Gulf Rail line ! Bi-County Local Bus Center at Bonita Beach Rd i Service Intercounty bus service to the Southwest Florida International Airport, FGCU, and Ave Maria University may also need to be explored in the future. MPO Transportation Improvement Program Transit Priorities Each transit provider in Florida that receives State Transit Block Grant funding is required to prepare an annual TOP by the FOOT. The TOP summarized baseline conditions for the Collier MPA, including a physical description of the area, a population profile and demographic characteristics. It also provides a review of the existing transportation services and a trend analysis. Farebox recovery monitoring and a financial plan are requirements of the TOP. The last annual progress report to the TOP was approved by the MPO Board and ratified by the Collier County Board of County Commissioners in September 2009. The following list of FY 2009 Unfunded Transit Priorities was adopted by the MPO Board on September 11, 2009. This list of unfunded priorities addresses the unfunded needs of Collier Area Transit. Tindale-Oliver & Associates. Inc. August 2010 5-13 Collier Area Transit Transit Development Plan Aqenda Item No. 16A 16 - September 28,2010 Page 126 of 295 Adopted FY 2009 Collier County Unfunded Transit Priorities Priority Total Project Cost location Description Benefits (reduced delay, safety, etc.) 1 $150,000 Collier County Comprehensive Operations Analysis (COA) Provide more effiCient and timely service to riders Establish East/West Routes in the following order: Promotes ridership of residents and visitors, alleviates congestion on 2 $1,350,000 Collier County A. Immokalee Rd (CR 951 to US 41) these main roads and connects people to major POints of destination B. Pine Ridge Road (CR 951 to US 41) such as hospitalS. shopping, Government Offices, etc.. C. Golden Gate Parkway (Santa Barbara to US 41) 3 $675,700 Collier County Implement transit services In Golden Gate Estates Provides an alternative means of travel and promotes ridership 4 $1.047.102 Collier County Connection to Lee County Provides connectivity and promotes traveling by bus Increase frequency on routes: purple Route Red Route Orange Route 5 $6,075,000 Collier County Green Route Promotes ridership of residents and viSitors Light Blue Route Blue Route Brown route Pink Route Yellow Route ImplemenVexpand services to other North/South corridors: Promotes ridership of residents and visitors, alleviates congestion 011 CR 951 6 $2.700,000 Collier County Santa Bar:Jara these main roads and connects people to major points of destination Livingston Rd such as hospitals. shopping. Government Offices, etc.. Goodlette FranK Rd 7 5500.000 Collier County Exoano hours untill0pm Takes riders from cars to public transportation which is a proven benefit in reducing congestJon. Continue adding additional accessibility for ADA 8 $500,000 CollierCoun:y' compliance with Bike and Pedestrian amenities to DUS Promotes alternative transportation and good health (quality of life) stops Tindale-Oliver & ASSOCiates, Inc. August 2010 5-14 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 127 of 295 FOOT District 1 Transportation Improvement Plan (Transit Projects) 2009.2014 Transit FY 2009 FY 2010 , FY 2011 I FY 2012 FY 2013 Modal Systems Planning $83,549 $83,549 $83,549 $83,549 $83,549 Operating! Admin Assistance $152,824 $539,372 $569,562 $591, 206 $620,800 Operating for Fixed Route $1,388,568 $1,430,266 $1,473,13 $1,546,788 $1,546,788 2 Capital for Fixed Route $2,265,000 $2,756,250 $2,894,06 $3,038,788 $3,190,704 3 Operating for Fixed Route $447,556 Purchase $385,000 Vehicle/Equipment i Transportation Disadvantaged TO Commission - Capital $687,718 i $696,618 $705,734 $635,161 $635,161 TO Commission - Capital $24,161 I $24,765 $25,384 $25,384 $25,384 Transportation Disadvantaged Service Plan The Collier County Transportation Disadvantaged Service Plan (TOSP) Major Update was completed and approved by the LCB on October 7, 2008. The TOSP is used by the Community Transportation Coordinator (CTC) and the Locai Coordinating Board (LCB) to maintain and/or improve transportation services for the transportation disadvantaged and to serve as a framework for performance evaluation. The TDSP is updated annually and submitted to the Florida Commission for the Transportation Disadvantaged for finai approval. Collier County services under the TO program are provided funding from state TO funds, local revenues, Medicaid, and private sources. Collier County Government merged the contracted operations of the fixed route transit operations with the services for the TO program in 2005. McDonald Transit, which has functioned as Collier Area Transit's management operator since its inception in 2001, also coordinates the Transportation Disadvantaged services and billing. McDonald also subcontracts for TO services. Trip and equipment resources are programmed from $600,000 to $620,000 annuaily in the FOOT Five Year Work Program between FY 2008/2009 and FY 2012/2013. Collier County Government's costs to operate paratransit services exceed local match requirements in order to continue to serve the needs of the transportation disadvantaged. In September 2007, the Collier Board of County Commissioners (BCC) requested to be reo designated as the CTC for Collier County. The BCC has been successful in ensuring that coordinated transportation services are provided to the transportation disadvantaged population of Collier County. The Memorandum of Agreement (MOA) between the Florida Tindale.Oliver & Associates, Inc. August 2010 5.15 Collier Area Transit Transit Development Plan Aqenda Item No. 16A 16 - September 28, 2010 Page 128 of 295 Commission for the Transportation Disadvantaged and the BCC designating the BCC as the CTC was fully executed and approved in June 2008. The MOA is effective from July 1, 2008 through June 30, 2013, 2009 TO Plan Conclusions Overall, the peer comparison reveals that Collier County is performing considerably below that of the CTC peer group mean for all performance measures with the exception of Operating Expenses per Vehicle Mile and Vehicle Miles Between Roadcalls. The peer comparisons provide insight to other transit agencies operating characteristics. While many factors affect performance, comparison to the CTC peer group are quantitative and should not be used as the sole measure to make inferences about the quality of Collier County's system. Reducing Costs Collier County should consider operating and maintenance cost trends carefully to determine whether managing trip demand and increasing system productivity would improve efficiency and reduce costs. One such strategy is the movement of passengers and trips from paratransit service to fixed-route service. In addition, transit agencies that are CTCs can design new routes (or redesign existing routes) to serve more transportation disadvantaged patrons. In the case of Collier County, this is profoundly represented through the establishment of routes that serve the Immokalee area and the success of these routes. Additional Service Monitoring In Collier County, the current system for reporting on-time performance is insufficient. The random sample size is too small. Reporting on-time performance manually lends itself to inaccuracy and small sample sizes. New technology (like the mobile data terminals CAT has submitted a grant for) would also improve efficiency and reduce costs associated with cancelled trips and no-shows by providing real time notification and tracking of these events. Eligibility Process One significant factor to consider is eligibility. National best practices have increasingly recommended the use of a separate vendor to determine passenger eligibility. It is recommended that Collier County consider this option. In reviewing the Peer Analysis and Trend Analysis, it appears that Collier County has grown sufficiently to warrant the need for a system wide evaluation of paratransit services. This study should be completed in advance of the next execution of the Memorandum of Tlndale-Oliver & Associates, Inc. August 2010 5-16 Collier Area TranSit TranSit Development Plan Agenda Item No. 16A16 September 28,2010 Page 129 of 295 Agreement (MOA) between Collier County and the Florida Commission for the Transportation Disadvantaged (CTD). In particular, the findings of this update highlighted the degree of accuracy of the data reported to the CTD, paratransit operational procedures, specific and discrete cost factors and service variables. Specific attention shouid be paid in the analysis to the average vehicle miles per passenger trip, average trips per capita, and operating expense per passenger trip. These statistics indicate areas that may offer opportunities to economize and enhance system performance. For example, the revenue miles per passenger trip are nearly double the mean of the peer systems' revenue miles per passenger trip and vehicle miles per passenger trip. This indicates that there is an opportunity to schedule trips better and enhance efficiency, as just one example. In addition, a review of accident data should be conducted to review the increase in accidents per 100,000 vehicle miles. Southwest Florida Regional Planning Council Strategic Regional Policy Plan The Southwest Florida Regional Planning Council (SWFRPC) developed and adopted goals, strategies, and actions within the 2002 Strategic Regional Policy Plan (SRPP) in order to provide the necessary framework for decision-making at the local level to promote the regional transportation. Some of the problems and challenges identified in the SRPP include the following: . The affordability of maintenance and growth needs of various transportation systems - revenue has decreased for purchasing roads and vehicles have become more efficient. . Conflicts between transportation as a land use and other land uses - Transportation uses including roadway widening and airports cause traffic noise and affect the character of the community. . The regional nature of transportation systems - Regional systems cross the boundaries of many land use authorities. Some of the needs identified in the SRPP include the need for reliable revenue bases that include maintenance and growth components, public decision making needs to be open and land use decisions need to recognize the transportation impacts, and efficiencies in the selection of transportation alternatives need to include car pools, transit, and so forth. To address the regional transportation issues and achieve the goals outlined within the SRPP, the SWFRPC adopted actions including the following: . Continue assisting appropriate agencies with applications for intermodal funding . Annually provide a report on the level of service on the regionally significant transportation network . Annual provide a report on regional ambient air quality . Identify unconnected components of the regional transportation network Tindale-Oliver & AsSOCiates, Inc. August 2010 5-17 Collier Area TranSit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 130 of 295 . In cooperation with transit providers and other governmental and private entities, seek long term, dedicated funding sources for use for improving and expanding the transit system . Coordinate programs that inform the elderly about public transportation . Assist local governments and the CTCs in their contractual agreements with human services agencies purchasing transportation services and private for-profit and non- profit tra nsportation operators . Report annually on transportation disadvantaged services that are integrated with fixed-route transit . Promote the innovative use of technology . Encourage intercounty bus service as appropriate to meet growing intra-county travel demands STATE DOCUMENT REVIEW Chapter 341, FS Chapter 341 creates Public Transit Biock Grants (PTBG) that shall be administered by FOOT. Block grant funds shall only be provided to urban and rural providers designated by the United States Department of Transportation and Community Transportation Coordinators, as defined in Chapter 427, FS. Eligible providers must establish public transportation development plans consistent, to the maximum extent feasible, with approved local government comprehensive plans of the units of local government in which the provider is located. In developing public transportation development plans, eligible providers must solicit comments from regional workforce boards established under Chapter 445. The development plans must address how the public transit provider will work with the appropriate regional workforce board to provide services to participants in the welfare transition program. Eligible providers must provide information to the regional workforce board serving the county in which the provider is located regarding the availability of transportation services to assist program participants. Costs for which PTBG program funds may be expended include: . Costs of public bus transit and local public fixed guideway capitai projects . Costs of public bus transit service development and transit corridor projects . Costs of public bus transit operations Chapter 341 requires each pubiic transit provider to establish public transportation development plans consistent with approved local government comprehensive plans where there is an approved local government comprehensive plan in the political subdivision or political subdivisions in which the public transportation system is located. In particular, each public transit provider shall establish productivity and performance measures, which must be approved by FOOT and which must be selected from measures developed pursuant to Tindale-Oliver & Associates, lnc, August 2010 5-18 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 131 of 295 9341.041(3). Each provider shall report annually to FOOT relative to these measures. In approving these measures, FOOT shall give consideration to the goals and objectives of each system, the needs of the local area, and the role for public transit in the local area. In addition, each public transit provider shall publish the productivity and performance measures established for the year in the local newspaper of its area and a report that provides quantitative data relative to the attainment of established productivity and performance measures. FEDERAL DOCUMENT REVIEW SAFETEA-LU and Surface TransDortation Reauthorization The Safe, Accountable, Flexible, and Efficient Transportation Equity Act - A Legacy for Users (SAFETEA-LU) continues and/or establishes numerous funding programs for transit. The following relevant programs are from FDOT's Resource Guide for Transit and Transit-Related Programs (November 2005): . Urbanized Area Formula Program . Growing States and High Density States Program . Bus and Bus Related Facilities Program . Major Capital Investment Grants of $75 Million or More . Major Capital Investment Grants of Under $75 Million . New Freedom Program . Job Access and Reverse Commute Program (JARC) . Flexible Funding Programs . FHWA Discretionary Programs SAFETEA-LU includes several different funding programs, many of which could be accessed with innovative approaches and project ideas. It should be noted that any funds that are awarded by FTA, regardless of the initial source of the funding, must be properly identified in the State Transportation Improvement Program (STIP) prior to the award being approved. With annual appropriations and allocations occurring each year, appropriate adjustments to the FOOT Work Program are required to ensure that projects are properly included in the STIP. Federal support in public transportation continues to grow, and the number of funding programs that can be used to develop transit systems expands with each federal transportation reauthorization. To anticipate that federal support will be maintained is logical, and should a local area decide to move ahead with developing a high investment service such as bus rapid transit, federal support should be attainable. Tindale-Oliver & Associates, Inc, August 2010 5-19 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 132 of 295 SAFETEA-LU expired on September 30, 2009, requiring Congress to decide on the future of this legislation; however, the current economic climate required action from the federal government prior to the initial reauthorization timeframe. As part of the economic stimulus legislation, referred to as the American Recovery and Reinvestment Act of 2009 (ARRA), the federal government dedicated financial resources towards the construction of transportation infrastructure in unprecedented levels. The ARRA includes an investment of $150 billion in new infrastructure, representing the largest increase in funding of our nation's roads, bridges, and mass transit systems since the creation of the national highway system in the 1950s. The U.S. House transportation reauthorization bill, "The Surface Transportation Authorization Act of 2009," was released June 2009 as the blueprint for upcoming reauthorization of SAFETEA-LU and is the first look at what reauthorization may look like. The blueprint emphasizes the growing consensus on the need for a major overhaul of the federal transportation program. The intent of the bill is to "transform Federal surface transportation from an amalgamation of prescriptive programs to a performance-based framework for intermodal transportation investment." Regardless of the form that reauthorization takes, it is clear that an even greater emphasis will be placed on national objectives for improving safety, providing transportation choices, limiting adverse impacts on the environment, and promoting the public health and livability of our communities. Until a new bill is passed, Congress awards funding through continuing resolutions of SAFETEA-LU. Tindale-Oliver & Associates, Inc. August 2010 5-20 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 133 of 295 Section 6: Situation Appraisal The requirements for a major update of a TOP include the need for a situation appraisal of the environment in which the transit agency operates. The purpose of this appraisal is to help develop an understanding of CArs transit operating environment in the context of the following elements: . Regiona I issues . Socioeconomics . Travel behavior . Existing and future land use . Policy issues . Organizational issues . Technical issues . Environmental issues The assessment of these elements resulted in the identification of possible implications for CArs transit program. The assessment and resulting implications are drawn from the following sources: . Review of relevant pians, studies, and programs prepared at all levels of government (see Section 5). . Resuits of technical evaluation performed as part of the TOP planning process (throughout the TOP). . Outcomes of discussions with CAT staff and the Review Committee. . Outcomes of public outreach activities. . Comments and guidance from the Board of County Commissioners and MPO Board. Issues, trends, and implications are summarized for each of the major elements in the remainder of this section. REGIONAL TRANSIT ISSUES Regional transit issues are of critical importance to the future of public transit in Collier County and are highlighted below. Regional Transit Planning and Implementation In January 2005, the Collier County and Lee County MPOs entered into an interlocal agreement for the coordination of transportation planning activities. After establishing the interlocal agreement, the MPOs coordinated to develop the joint Collier-Lee 2030 Regional Multimodal Transportation Plan Element that identifies transit connections between CAT and Tindaie-Oliver & Associates, Inc. August 2010 6-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 134 of 295 Lee County Transit as future priorities. More recently, the MPOs have coordinated to update their respective LRTPs through a joint process. . Implications - The regional transit planning process has been initiated through the joint MPO agreement. Implementation and financing of the identified transit priorities and connections need further exploration by the MPOs in coordination with CAT, LeeTran, FOOT District 1, and the respective counties and cities. 2010 Urbanized Area Designation Urbanized areas are defined based on the population reported in the most recent decennial Census. Federal formula funds for transit are calculated based on the populations reported by urbanized area. Recent economic conditions, including an increase in unemployment and foreclosures, may impact the Collier County population reported in the 2010 Census. . Implications - Changes to the Napies urbanized area designation may impact the formula funding that Collier County receives for transit. Collier County Master Mobility Plan Through a U.S. Department of Energy (DOE) Energy Efficiency and Conservation Block Grant, Collier County has begun the process of developing a Master Mobility Plan (MMP) to address future mobility needs and reduce VMT through multimodal transportation alternatives, Transit-related strategies including commute trip reduction, commuter financial incentives, transit and ridesharing improvements, and carsharing will be critical to successfully reducing the number of VMT in Collier County. . Implications - The Collier County MMP focuses on several factors that meet the compiiance standards of House Bill 697. In addition, the MMP will serve as a guide to achieving mobility for people, goods, and services and can be used to identify future transit needs and implementation strategies. Commuting to and from Jobs in Lee County Based on the analysis of the 2008 Census LEHD data provided in Section 2, 33.7 percent of Collier County residents and 38.1 percent of Collier County workers commute to and from neighboring communities, particularly Lee County. Within the twelve county region of Southwest Florida, the FOOT District One's Commuter Services program is available for commuters and employers. The Commuter Services program offers free online ridematching, carpool and vanpool services, and an Emergency Ride Home program. The Emergency Ride Home program reimburses registered Commuter Services participants for up to four rides each year when the participant is in need of an alternative transportation option due to personal and family emergencies or unscheduled overtime. Expenses eligible Tindale~Oliver & AsSOCiates, Inc. August 2010 6~2 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 135 of 295 for reimbursement through the Emergency Ride Home program include taxi rides, rental cars, or reimbursement of a co-worker's mileage. . Implications - In an effort to provide additional cross-county commuting alternatives, CAT has been coordinating with Lee County Transit to implement transit services that cross the county lines. CAT and Lee County Transit will continue discussions to explore the feasibility of implementing the service. CAT will need to coordinate any future cross county transit service or future park-and-ride lots with the Commuter Services program. . Implications - There are both pros and cons to providing cross county services. Providing transit service across county lines creates the potential for decreasing the County's existing employee pool as residents review employment opportunities in surrounding counties. This could also work in reverse by allowing residents from the surrounding county to access work in Collier County. Based on the current economy and high unemployment rates, providing transportation to and from employment is not a sign ificant concern for most em ployers; however, as the economy begi ns to recover and the competition for employees increases, employers may focus more on the availability of transit. Planning for and implementing future transit services will provide vital connections between employment centers and employees as well as an economic benefit to the community. SOCIOECONOMICS Population Growth From 2000 to 2008, the population of Collier County increased by 32 percent. However, the rate of growth has been slower in recent years. The population is projected to decline from 2008 to 2010. According to BEBR, the population is projected to increase from 332,854 in 2008 to 400,700 in 2020, an annualized increase of 1.7 percent. The population projections refer solely to permanent residents and do not include the large number of seasonal residents and tourists who visit Collier County in the winter season. . Implications - Collier County's vast land area and gradual future population growth rates may inhibit the expansion of transit services throughout the entire County. The County will need to review transportation solutions for areas with non-transit supportive densities. The 2010 Census is currently being conducted while the TOP among other major planning documents are being developed. The TOP has been developed using the best data available within the necessary timeframe for completion, Tindale-Oliver & Associates, Inc. August 2010 6-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 136 of 295 . Implications - Long range plans within the Collier County area may include inconsistent projections and will need to be updated to reflect the 2010 Census projections for consistency. Demographic and Current Transit Market Transit markets can be organized into three major categories: traditional markets, discretionary markets, and regional markets. The traditional market includes individuals who have no or limited transportation alternatives and rely on public transit for essential and recreational trips. This market includes the elderly, youth, disabled, low-income, and no/limited vehicle populations. The discretionary market refers to individuals who have a choice of transportation alternatives and may choose transit if the service is able to be competitive with the automobile in terms of travel time, convenience, or other reasons. The regional market refers to the demand for commuter travel to other counties in the region. Based on the CAT on-board survey results, the typical CAT rider is from the traditional market. . Implications - Currently, the traditional market is the primary market for publiC transit in Collier County. Existing conditions, including the low population density, large square miles of land area, and the existing level of transit service make it difficult to target discretionary and regional transit markets, Persons with Disabilities CAT's ADA trips have increased from 69,940 in 2006 to 101,524 in 2009, an increase of approximately 45 percent. It is anticipated that the demand for ADA trips will continue to grow over time. In addition, Collier County is the single largest county in Florida in terms of land area and the TO population is spread throughout the County, creating the potential for long tri ps. . Implications - CAT must continue to provide door-to-door, ADA paratransit service that complements fixed-route bus service and provide this service to individuals who are unable to access the CAT fixed-route system due to a disability. CAT should consider coordinating with other agencies to implement programs and services that increase the likelihood and ability of persons with disabilities to use the less costly fixed-route bus service. Examples of these programs and services include travel training, more and better sidewalk connections, low-floor buses, and service/infrastructure improvements placed in areas that will serve the ADA population. Collier County has a large senior citizen population, with 24 percent of the population aged 64 or older compared with the state average of 17 percent. The population trend suggests that mobility needs will increase as the County's population of seniors and others continue to age. Tindale-Oliver & Associates, Inc. August 2010 6-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 137 of 295 . Implications - The higher than average senior citizen population is an indicator of future transit and paratransit use. The potential for utilizing New Freedom grants to implement new and innovative transportation services for ADA-eligible passengers should be explored. Travel training programs may assist in efforts to transfer paratransit users to the fixed-route system. TRAVEL BEHAVIOR Growth Areas and Travel Demand Residential development is occurring outside of the urban area and continues to sprawl eastward and to the northern portion of the County. The nature of this development is sprawling and not transit supportive. . Implications - As growth continues to sprawl eastward, CAT will be challenged to provide service to those needing transit, but living in areas that are not transit supportive. CAT will have to implement innovative public transit options, such as flex- route service and vanpools to provide alternative access to these populations. Roadway Congestion Collier County previously invested in significant roadway improvements that have resulted in limited roadway congestion throughout the County. Collier County experiences some increase in automobile traffic when seasonal residents return to the County during the winter season, which traditionally lasts from November to April. While congestion is not a significant problem in Collier County today, it may become increasingly prevalent as future growth continues to expand outside of the urban area. . Implications - CAT, the MPO, the County, and the municipalities will need to work collaboratively during the development of the MMP to identify multimodal strategies for addressing future mobility needs. In addition, CAT will need to continue efforts to coordinate with future developments for the provision of transit service and infrastructure. LAND USE Existing and Future Land Use Collier County's existing and future land use plans generally do not reflect development patterns, densities, and intensities that are supportive of transit, with the exception of a few small block groups located in Naples, Marco Island, and Immokalee, The majority of land has rural and conservation future land use designations. These development patterns Tindale-Oliver & Associates, Inc. August 2010 6-5 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 138 of 295 reinforce the reality that the outlying areas surrounding Naples, Marco Island, and Immokalee may need to consider innovative public transit options, such as feeder and flex- route service, park-and-ride lots, and vanpools, rather than fixed-route bus service. . Implications - CAT may consider working with the FOOT District One's Commuter Services program to provide alternative public transit options that benefit commuters living in the outlying areas with non-transit supportive densities. CAT may also consider working with the Collier County Planning Department to create opportunities for Transit Oriented Development (TOO) within the County. The County has established two TCMAs and one TCEA, which promotes alternative modes of transportation and urban infill. . Implications -By promoting urban infill, redevelopment, and reduced single occupant vehicle trips, the geographical areas located within the TCMAs and TCEA should become more compact and transit supportive. Collier County has several developments of regional impact (ORis). By definition, these are large developments that affect multiple jurisdictions. Often, these developments do not reflect development patterns, densities, and intensities that are supportive of transit, especially if targeting discretionary transit markets. . Implications - CAT will need to work with developers to try to encourage them to create transit supportive developments. Staff will have to encourage the inclusion of infrastructure in plans that can be used to support transit in the future. The County should explore the potential for implementation of a county-wide mobility fee to assist with the funding of multi modal transportation improvements, POLICY ISSUES The U.S House transportation reauthorization bill, "The Surface Transportation Authorization Act of 2009," was released in June 2009 as the blueprint for the upcoming reauthorization of SAFETEA-LU and is the first look at what reauthorization may look like when approved. The blueprint emphasizes the growing consensus on the need for a major overhaul of the federal transportation program. The intent of the bill is to "transform Federal surface transportation from an amaigamation of prescriptive programs to a performance-based framework for intermodai transportation investment." Regardless of the form that reauthorization takes, it is clear that an even greater emphasis will be placed on national objectives for improving safety, providing transportation choices, limiting adverse impacts to the environment, and promoting the public health and livability of our communities, . Implications - Many of the key themes in the reauthorization bill point to the importance of transit and its role in achieving the national objectives summarized Tindale-Oliver & AsSOCiates, Inc. August 2010 6-6 Collier Area Transit Transit Development Pian Agenda Item No. 16A16 September 28,2010 Page 139 of 295 previously in this TOP. The MPO and CAT will need to be prepared to respond to reauthorization as it evolves later this year. In particular, the emphasis on transit, safety, and greenhouse gas reduction will likely necessitate increased considerations for transit as part of the MPO's Long Range Transportation Plan and other metropolitan planning programs, Senate Bill 360 With the recent passing of the new Senate Bill 360 legislation, the municipalities of Naples and Marco Island qualify as Dense Urban Land Areas (DULAs). Senate Bill 360 designates TCEAs within local governments qualifying as DULAs. Within 2 years after a TCEA becomes effective, the local government must amend its local comprehensive plan to include "land use and transportation strategies to support and fund mobility within the exception area, including alternative modes of transportation." . Implications - Amending the local comprehensive plans of the DULAs to include the TCEAs may assist CAT in collecting funding for future expansions and improvements. Transit Vehicles CAT recently made the decision to apply for transit stimulus funding from the ARRA. CAT will receive new buses through the funding program. . Implications - The ARRA funds will be used to replace some of the older buses used to operate fixed-route service as well as operate the County's first 2 hybrid buses. Advertising Revenue Based on a Collier County policy decision, the CAT vehicles are currently wrapped to appear as trolley buses; therefore, no advertising is permitted on the outside of the buses. Selling advertising space on the inside of the bus is not in violation of the County's policy and was suggested for consideration during TOP public outreach activities. . Implications - Vehicle advertising on the inside and/or outside of the CAT buses Is a potential revenue source that should be explored further due to the current economic situation and budget constraints. ORGANIZATIONAL ISSUES CAT operates as a Collier County Alternative Transportation Modes Department and is currently the only public transit provider in Collier County. Since operations began in 2001, CAT has not completed an assessment to evaluate the effectiveness of current transit Tindale-Oliver & AsSOCiates, Inc. August 2010 6-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 140 of 295 operations and identify opportunities for improvements through changes to its operations, marketing, and administration. . Implications - Based on the discussions that occurred during the TOP public involvement efforts regarding the efficiency of the current CAT routes, CAT should conduct a Comprehensive Operational Analysis (COA) to assess the transit system. A COA will identify the productivity of existing routes and whether efficiencies can be gained as well as enable the County to make policy decisions and proceed with a clear vision for the future of CAT. Transit Delivery Framework The current transit delivery framework for Collier County involves CAT playing a day-to-day planning and oversight role, in conjunction with McDonald Transit serving as the transit operator. Various transit governance and service delivery options are used by other communities throughout Florida and the U.S. . Implications - CAT, in coordination with the MPO, should conduct an analysis of the current transit delivery framework to determine the most efficient and cost-effective process for the provision of transit service within Collier County, Private Transportation Providers The Naples Trolley is a privately operated transportation service within the City of Naples. The trolley operates a loop with 25 fixed stops, 7 days a week, from 8:30 a.m. to 4:30 p.m. The FTA issued charter service rules prevent public intrusion into private markets, with the flexibility of permitting pubiic agencies to meet special community needs when the private sector cannot respond in a cost-effective manner. . Implications - As both CAT and the Naples Trolley continue to grow and expand services, the transit providers should coordinate to ensure that there are no duplications in service and expansion are made without competitive disadvantages. TECHNICAL ISSUES ITS Technologies CAT has secured a grant for the implementation of new ITS technologies. Currently, CAT operates without advanced technologies including mobile data terminals (MOTs) and vehicle locator devices. . Implications - The new technology will be used to automate and improve on-time performance reporting. Tindale-Ollver & Associates, Inc. August 2010 6-8 Collier Area Transit Transit Deveiopment Plan Agenda Item No. 16A16 September 28, 2010 Page 141 of 295 Alternative Fueled Vehicles Utilizing ARRA funds, CAT has recently purchased 2 hybrid powered vehicles. During TOP public outreach activities discussions occurred regarding the feasibility of utilizing smaller vehicles that may better match the capacity needed for a given type of service. An assessment of alternative fueled vehicles and the use of smaller vehicles is included as Appendix G. . Implications - A preliminary feasibility assessment of alternative fueled buses, including the pros and cons of hybrid electric buses are presented as Appendix G of this report. Pending financial feasibility, it is recommended that alternative fueled buses be purchased as part of vehicle replacement and service expansion. It is important to note, however, that vehicle technologies are evolving rapidly and, since vehicle acquisition is likely to be several years in the future, technologies should be reassessed prior to making the investment decision at that time. CAT should also consider the use of smaller vehicles, such as cutaway buses or shuttle-sized vehicles, as a way to optimize transit capacity and potentially reduce costs. The pros and cons of operating smaller transit vehicles also are presented in Appendix G of this report. To the extent possible, it is recommended that CAT make every effort to match vehicle size and capacity with the demand and nature of each bus route (e.g., smaller vehicles on flex routes). However, this objective will need to be balanced with the need for spare buses that must be available to replace buses requiring repair or maintenance. ENVIRONMENTAL ISSUES Air Quality Non-Attainment In 2008, the federal government reduced the National Ambient Air Quality Standard (NAAQS) for ozone. In March 2009, Florida's governor submitted recommendations to the Environmental Protection Agency (EPA) on the areas to be designated as Florida's non- attainment areas. . Implications - At the current time, Collier County is not included in the recommended areas designated as non-attainment. CAT should continue to implement service and technologies that positively impact air quality. House Bill 697 Effective July 1, 2008, House Bill 697 amended Ch. 163, F.S., to establish new local planning requirements that incorporate strategies to reduce greenhouse gas emissions. The bill requires local governments to apply new requirements no later than the due date of the EAR-based amendments to reduce greenhouse gas emissions. Tindale-Oliver & Associates, Inc. August 2010 6-9 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28. 2010 Page 142 of 295 . Implications - CAT will receive 2 hybrid powered vehicles in June 2010. In addition, Collier County is in the process of developing an MMP with the primary goal of reducing VMT and increasing mobility through alternative modes of transportation. The goals and objectives of the MMP are in compliance with House Bill 697. SUMMARY This situation appraisal was performed to document the current operating environment and identify potential implications that should be considered by Collier County in preparing a major update to the 10-year TOP. The implications summarized in this section were used to support the transit demand estimation and the mobility needs assessment, as well as the development and evaluation of transit alternatives presented later in this document. Tindale-Oliver & Associates, Inc. August 2010 6-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 143 of 295 Section 7: Transit Demand & Mobility Needs This section presents a review and evaluation of transit demand and mobility needs regarding transit services in Collier County. The evaluation was completed by reviewing three major components, including: . Ridership trends . TBEST ridership forecasting . Transit market assessment RIDERSHIP TRENDS As sl10wn in Figure 7-1, CAT's monthly ridership has increased from 70,611 in October 2004 to 109,524 monthly trips in October 2008. Ridership has shown a steady upward trend, with a slight decrease following the March 2009 fare increase: Compared to other routes, the Purple Route 3A has consecutively had the greatest number of passengers from FY2006 to FY2009 and accounts for nearly 13 percent of the total system-wide ridership. Figure 7-1 Monthly Ridership for CAT (2005 to 2009) Monthly Ridership 140,000 120,000 100,000 80,000 60,000 40,000 20,000 -- o 9 9 9 ~ 9 ~ 9 ~ 9 9 9 9 u~ o.::lO~o..~u~a."5 o . ~ . 0 ~ < ~ 0 . < . .... '" '" '" '" 0> 0> 0> 9 9 9 9 9 9 9 0 '" 13 c C. 'S 13 c ~ ~ 0 '" ~ 0 '" ~ ~ <: ~ TBEST RIDERSHIP FORECASTING FOOT's approved transit demand forecasting tool for TOP's, Transit Boarding Estimation and Simulation Tool (TBEST), was used to forecast future ridership demand in Collier County. Designed to provide near- and mid-term forecasts of transit ridership, TBEST is a comprehensive transit analysis and ridership-forecasting model that is capable of simulating travel demand at the individual stop-level. It also accounts for transit network connectivity, Tindale-Oliver & Associates, Inc. August 2010 7-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 144 of 295 spatial and temporal accessibility, time-of-day variations, and route competition and complementarities. Model Inputs and Assumptions TBEST uses various demographic and transit network data as model inputs. These inputs and the assumptions made in modeling Collier County's transit service in TBEST are presented below. It should be noted, however, that the model is not interactive with roadway network conditions. Therefore, ridership forecasts will not show direct sensitivity to changes in the roadway traffic conditions or speeds. . Transit Network - The transit network for CAT coded in the base TBEST model was updated to reflect 2009 conditions, as 2009 was selected as the validation year for the model. The transit network in TBEST required various edits to reflect the 2009 route alignments .and service characteristics in Collier County. Network revisions inciuded adding and editing routes, generating stops, editing service span, modifying headways and travel time, defining special generators, and other network considerations, . Demographic Data - The demographics. including population and employment, used as the base input for the TBEST model are derived from the 2000 Census and the American Community Survey 2005-2007 and 2006-2008 3-Year Estimates. The American Community Survey data was used to determine a one-year percent change in the annual growth rate. The model uses a Census-Block-level personal geodatabase as the format for spatial distribution of population data, . TBEST Model Limitations - According to Florida law, TBEST is the FOOT-approved model for transit ridership forecasting as part of TOP's in Florida. However, it is important to understand that TBEST is just one tool for evaluating improvements to existing and future transit services. Although TBEST provides ridership projections at the route and bus stop levels, its strength lies more in its ability to facilitate relative comparisons of ridership productivity for various transit network scenarios. As a result, the analyst should use caution and professional judgment when considering the absolute ridership projections resulting from the TBEST model. TBEST continues to be a work in progress and will become more and more useful as its limitations are addressed in future updates to the model. Using these inputs, assumptions, and 2009 ridership data for CAT, the TBEST model was validated for 2009. Using the validation model as the base model and TOP priorities and their corresponding implementation years, annual TBEST ridership forecasts for the 10-year TOP were developed and are presented in Section 10 of this report. The TBEST projections and transit improvement details are presented in Appendix H. Tindale-Oliver & Associates, Inc. August 2010 7-2 Collier Area Transit Transit Development Plan Aqenda Item No. 16A 16 - September 28, 2010 Page 145 of 295 TRANSIT MARKET ASSESSMENT Transit demand and mobility needs were assessed for CAT through a transit market assessment. The transit market assessment for Collier County includes an evaluation of markets from three major perspectives. These include: . Traditional market - potential traditional transit users, including elderly, youth, and persons in households that are low-income and/or have no vehicles. . Choice market - potential riders living in more densely-populated areas of the County and choosing to use transit as a commuting alternative. . Regional market - potential riders wishing to access destinations throughout Collier County and the surrounding area by using a connected transit system. The first two perspectives reflect market segments from demographic and density perspectives. The third perspective relates to market segments from a broader geographic perspective. By indentifying these three market perspectives, analysis tools can be used to understand market segments and ultimately develop potential service improvements and policy strategies. It is important to note that the analysis tools can offer applications for more than one market perspective. The results of each market assessment are presented below. Traditional Market The traditional transit market refers to population segments that have historically had a higher propensity to use transit. Using 2009 ESRI demographic data, a Transit Orientation Index (TOI) was developed for Collier County. The TOI categorizes each block group in the respective counties according to its relative ability to support transit based on the prevalence of specific demographic characteristics. The block groups are rated as "Very High," "High," "Medium," "Low," or "Very Low" in their respective levels of transit orientation. It should be noted that the block groups with very low population densities (less than 100 persons per square mile) were excluded from this analysis. To create the TOI, data from the 2009 ESRI demographic data set were compiled at the block group level. For this analysis, five population and demographic characteristics were used to develop the TOI, each of which is a characteristic traditionally conducive to transit use. It should be noted that households with $9,999 annual household income was used in place of zero-vehicle households due to ESRI not collecting vehicle related data in their respective analysis. The five characteristics that were used to produce the index include the following: Tindale-Oliver & Associates, Inc. August 2010 7-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 146 of 295 . popuiation density (persons per square mile) . proportion of the population age 60 and over (elderly) . proportion of the population aged 15 to 24 (youths) . proportion of the population below the poverty level . proportion of households with $9,999 or less annual income The 2009 TOI for the study area is illustrated in Map 7-1. The TOI analysis shows that, for the most part, block groups in portions of developed areas of the Collier County study area have Low or Medium transit orientation, The areas with High or Very High transit orientation increase within the Immokalee area and along a small portion of Goodlette-Frank Road. Tlndale-Oliver & Associates, Inc, August 2010 7-4 Collier Area Transit Transit Development Pian (OOLO ~'<"""O"J <(ON <QN_ ....._" ~ 0 'r- .". "' -.0 Ol a3EO> ==$~ roo. 'OOl IE(/) '" <( , ~ ro u ... C .- .. "'- c"" l!!... ....C " .. E ~~ ~;; :11~ 8... o"ift ..c 0" "'': . . ! " . ~~~~re~!a~~Itl~....~ CIIGlCllS!lSSS.!.!l.!l.!~ = = E = ~ ::I ::I ::I ::I ::I ::I ::I 0 ~ &&&&&&&&&&a.&~ ~ununn n Gl Gl jjj ... o E E ... ----_.~"._.,---~) i i 1 i i i t_________~__~1 i i I UJ ~I -" , ....._c..---..'.....--'l . l--~'" P ~~/ ./ ',., ...r""",,~,,-f \-'t ,"!f.. "...{' C-~,/ '..., ,..,,-, 1;; Cl Z W :I: 1ft Gl i5. .. z r Gl ~ r ... 1ft i5. .. Z c o " ~~CJ>~ S.!l S'! ::::I :I ::I 0 &&&~ ) " ) Ii (, t ( .... . . ! < c .2 .. ; o ~ ~ . ~ ~ ~ o . 0 ~><.> ~ 01 ~- "i . .. . . . . . . . ~ c o " ..J!l , c ~ ...."" ...~... i~.s "' c l!! .... ~ II .::: o ri bo:d -; c; '(3 ." 0 C " ~ ..< " '" ! :J: , t':-E,j ~ :E :::E ..1 t ~ "' ,.:. i'::~~.;m:11,,"i . . I R ~ ! . l' 5 ~ :g .s- ,<= ,.. ~;'1~11 ' .....-.::,..~.:...,:':~:;;,e;~".,~~t:jtL.. Agenda Item No. 16A 16 September 28,2010 Page 148 of 295 Choice Market The choice market (also called the discretionary market) includes potential riders living in higher density areas and choosing to use transit as a commuting alternative. These passengers choose to ride transit for various reasons which include cost savings, convenience, and environmental concerns, Discretionary passengers often live in areas that are transit supportive. As density increases, areas generally become more and more supportive of transit. To illustrate this relationship, a Density Threshoid Assessment (DTA) was conducted based on industry standard relationships between densities and varying levels of transit investment. The DTA examines population and employment densities by Census block group and categorizes the block groups with regard to their ability to support transit. The DTA categories relate to a specific block group's ability to support minimum, high, or very high levels of transit investment. It should be noted that dwelling units are used as a proxy for population in this analysis. Table 7-1 presents the density thresholds for each of the noted categories, Table 7-1 Transit Service Density Thresholds 'Transit 'Service Dwelling Unit Density Threshold Employment Density Threshold Threshold Level High I 6-7 Dwelling Units/Acre I 5-6 Employees/Acre Very High 1:0:8 Dwelling Units/Acre : :0: 7 Employees/Acre Sources: FOOT, Transportation Research Board (TRBJ. National Research Council, Transit Cooperative Research Program (TCRP) Report 16, Volume 1 11996:,. Map 7-2 illustrates the current (2009) DTA; Map 7-3 illustrates the future (2020) DTA. In 2009, there are only a few areas in Collier County that qualify as transit supportive including block groups in Immokalee, US 41 and Broward Street, Santa Barbara and Collier Boulevard, and near the intersection of US 41 and Immokalee Road. Of the block groups that are supportive of bus service, all are located near a fixed-route; however, some block groups are located outside of the '/4-mile buffer that defines a comfortable walking distance, In 2020, several block groups within Collier County generally become more transit supportive; however, there are still few areas with transit supportive density thresholds. Most of the 2020 transit supportive block groups are currently served by transit, with the exception of a few block groups with minimum dwelling unit density thresholds located in Marco Island and the City of Naples. Tlndale-Oliver & Associates, Inc. August 2010 7-6 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28. 2010 Page 149 of 295 Similar to the traditional market, the results of the choice market assessment are used in subsequent chapters to support the identification of transit needs, whether it is new routes or increased frequencies. Tourists and seasonal residents of the City of Naples and the City of Marco Island are examples of primarily choice market segmentations of the CAT system. Denser areas coupled with parking restrictions, inadequate parking, and/or parking pricing can entice people that have a private automobile to choose transit. Adding high frequency transit service around employment and activity centers can also increase transit ridership. Tindale..Qliver & Associates, Inc. August 2010 7.7 Collier Area Transit Transit Development Plan ",,0"' ~~Ol <{ON ""N_ ~ _0 . CO 0 ON", ZW"- E.o '" ,"EO) ==2~ roc. '0," Iij(/) 0) <{ ~ CO U ~C .- .. ~1>: ..~ ~ c ..." ill E oig. ~iii ~! 8~ c'; ..,c ol!! N... c{ m U <:( lIJ or:( aJ < m ~ ~ - ~ ~ ~ ~ . ~ ~ ~ ~ ~ ~ ~ ~ E E E ; ~&&&&&&&&&a. ~ununn " III 'i ... o E E ... ~ III <II C ... III " ... o E E ... j~ UJ UJ .J . i"_J",~r-'~~-~b6-/' ".....1' ,;J'",'Y '~{~. ftj~~l~~ ri ,. '" o z UJ :I: <II III Q. .. z ~.. ~ III <II C ... <II Q. .. z . . . . . < [ 0 ~ c( CO ~ i ll) "",.,. .... Cl 0> i:: l!: i R .! .! S !! J! ! :: ~ E : = ::I g ::I = ::l C l! J'e; .!l. ~ OOOOOOi:..s!'.., a:: cr a::.a:: a:: 0:: U }" ,~:t:~ ( ).' (U~ N ~ f .! .. 5i 1. =, !~ t . Ii! ~ , = I- ~ i ~ I f :r ~ In r /' ( y~~ :.; g' ! - , (3 ~'~ ~~..~ i ~ ~ r c tr r; f= :<~ ~ " " ~ c " ~~ N';;j , c ~.!: ~g;:2 ~l! ~ ~ > 00 '- ... III <II C ... fa "-i1 :i l..9" B ~ .. :It ~ . 8 ]ji . ~I~ i ..~: . ~ . ' 0 "'H&,M -:,.p.,,:,};:;-;~,;~-:--;~ <DOU) ..,....~Q) <iON <DN_ "-'''. ~ 0 , ~ U) '"~ E..Q '" ",E'" ==$& OlD. '0'" 1i3UJ '" <i ~ e ; .- .. E ] i ~ ~- i ell. Ii l!~ ~ .... e . i i (3 00 ~~ .. .. E ~ :( ~~~" .- ~ Ell. c . '" ~ .. ~ ~ t; "u i . e III ~-i ~~~~~~~~'~~~~~imt ~ ., . ., i -c 0 { ~2lc ! , , 0 'i , . .S ~ ,a . ~2:E HHi~H~q.n~H~ 'f I Ii: .. n " .... <<:l "OQ Ii ~ Ji !i. j t o 0 \J~ '00000000000=0008 r' . . = . ~ ",.c l'tS ~a:::a:::a:::a:::a:::a:::a:::a:::a:::a:::a:::a::: a:::a:::a::: -i m ~'i!! ~ III ( (' ( i ( (' ( (un l' ~ "81 U III - u o l! F 1",1 . i!: "'.... ~ := o E E ... ,.. '" '" 2 W :r ... c .. :!i 8 - .. :E: \ :0 is. .. z ~,~ r:: I (::. i ~ i .-1 ~ -, . .,~'l;;';'.'> 1; ~ e ... .. " ... o E E ... '" c- ).i' .."" -',. '-jIfF< , --I , i , I i I i , L_____ 1; ~ c ... -I I i i r w w -' II ~ c ... --~ .. :!i ~ .. :E: 'I. ~~ 0. .. I,~L :i, ,J o<;-~"7. i "','""../f....,.,....." ,p_-i!--:J'...... \;l ?;/ ~...., ..... '-' .-.,....- Agenda Item No. 16A16 September 28, 2010 Page 152 of 295 Regional Market As previously mentioned, the regional market refers to those riders who wish to access destinations throughout Collier County and the surrounding area by utilizing a regional transit system. In January 2005, the Collier and Lee County MPOs entered into an interlocal agreement to coordinate their transportation planning activities with a focus on establishing a multimodal regional transportation network. The MPOs coordinated to develop the joint Collier-Lee 2030 Regional Multimodal Transportation Plan Element that includes transit connections between CAT and Lee County Transit. Tindale-Oilver & Associates, Inc. August 2010 7-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 153 of 295 Section 8: Goals, Objectives, and Initiatives This section presents the transit goals, objectives, and initiatives for the next 10 years. Goals, objectives, and initiatives are an integral part of any transportation plan because they provide the policy direction to achieve the community's vision. A goal is a long-term end toward which programs or activities are ultimately directed. On the other hand, an objective is a specific, measureable, intermediate end that is achievable and allows measurement of progress toward a goal. An initiative is the course of action or way in which programs and activities are conducted to achieve an identified objective. The goals, objectives, and initiatives presented in this section were prepared based on the review of the goals, objectives, and initiatives adopted in the 2006-2015 TOP Major Update. Other factors contributing to this section include the assessment of existing conditions, feedback received during the public involvement process, and the review of local planning documents. Initiatives have been developed for each objective to set a course of action for attaining the goals and objectives. CAT PUBLIC TRANSIT VISION To be an integral part of Collier County's transportation network operated effectively and efficiently to improve economic and environmental benefits while providing all residents an alternative to the automobile. CAT PUBLIC TRANSIT MISSION To provide an accessible, sustainable, safe, efficient, and affordable public transportation network that provides multi modal choices, promotes livable neighborhoods and communities, increases quality of life, and enhances the economic and social well-being of Collier County's residents and visitors. GOALS, OBJECTIVES, AND INITIATIVES Goa/l: Operate a cost effective and sustainable pUblic transportation system that safely and efficiently meets the needs of Collier County's residents and visitors Objective 1.1: Improve efficiency, quality, and level of service to adequately serve residents and visitors while increasing the economic vitality of transit in the County Tindale-Oliver & Associates, Inc. August 2010 8-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 154 of 295 Initiatives for Objective 1.1: Initiative 1.1.1: Establish east/west corridor service, as funding allows, by 2019 to provide alternative access to jobs, education, and recreation. Initiative 1.1.2: Improve the frequency of peak weekday service to 45 minutes or better on all existing CAT routes, as funding allows, by 2019 Initiative 1.1.3: Evaluate the feasibility of premium transit services, such as bus rapid transit (BRT) by 2013 Initiative 1.1.4: By 2013, evaluate routes to determine inefficiencies and minimize the cost of service while improving the performance of the system Initiative 1.1.5: Review the existing transfer policy and consider the potential for implementing same direction street transfers within a specific amount of time by 2012 Objective 1.2: Improve and maintain the existing transit infrastructure within Collier County Initiatives for Objective 1.2: Initiative 1.2,1: Continue to pursue funding for improvements to existing bus stops Initiative 1.2.2: Develop a Passengers Amenities Program by 2012 Initiative 1.2.3: Develop a Bus Stop Inventory and Improvement Plan by 2012 Initiative 1.2.4: Install a minimum of 5 covered Americans with Disabilities Act (ADA) accessible bus stop shelters per year Initiative 1.2.5: Preserve the existing transit infrastructure throughout the CAT service a rea Initiative 1.2.6: Conduct an ADA bus stop assessment by 2012 Tindale-Oliver & Associates, Inc. August 2010 8-2 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 155 of 295 Initiative 1.2.7: Based on the results of the ADA bus stop assessment, improve existing bus stops to meet ADA requirements Initiative 1.2.8: By 2011, reevaluate existing shelter design to ensure that new shelters provide passengers with adequate protection from inclement weather and bicycie storage opportunities Initiative 1.2.9: Review the impact of shelter installation on the local economy by evaluating vendors utilized for such products, and including shelter design and installation during roadway construction projects. Objective 1.3: Serve all current and future transit users with a focus on providing job access and allowing for a greener alternative to the private automobile Initiatives for Objective 1.3: Initiative 1.3.1: Expand and improve transportation service within areas with the highest transit orientation index, as identified in the TOP Major Update, by 2019 Initiative 1.3.2: Provide efficient transit access to major employment centers, development corridors, and other significant activity centers, as funding allows Initiative 1.3.3: Expand transit services to areas with high employment and dwelling unit densities, including the Estates and other areas located in the eastern portion of the County, by 2019 Initiative 1.3.4: Increase transit ridership by 1 percent each year Objective 1.4: Create an interconnected transit network using multi modal transportation elements Initiatives for Objective 1.4: Initiative 1.4.1: Construct park-and-ride lots at priority areas as identified within the TDP Major Update Initiative 1.4.2: Create connections with interregional public transportation services and plan for connections with future transit corridors Tindale-Oliver & Associates, Inc. August 2010 8-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 156 of 295 Initiative 1.4.3: Encourage local governments to provide accessible sidewalks, bus stops, and other bus stop improvements Initiative 1.4.4: Coordinate public transportation connections with existing and pianned pedestrian and bicycle pathways Initiative 1.4.5: Install a minimum of 2 bike racks each year at bus stops Initiative 1.4.6: By 2014, complete construction of the CAT Radio Road Transfer Facility to promote multimodal and transportation connections Objective 1.5: Coordinate transportation services to provide cross county connections to Lee County as appropriate based on the regional transportation and economic benefits that can be derived Initiatives for Objective 1.5: Initiative 1.5.1: Evaluate how regional services can add economic value to Collier County by increasing jOb access and creating alternative routes to access goods and services Initiative 1.5.2: Continue quarterly coordination meetings between CAT staff and LeeTran staff for the provision of cross county transportation service Initiative 1.5.3: Coordinate with LeeTran to identify funding sources for the expansion of cross county public transportation services Initiative 1.5.4: Expand transportation services to Lee County with connections to LeeTran along US 41 and near Immokalee Objective 1.6: Enhance the availability of transit services for tourists and seasonal residents Initiatives for Objective 1.6: Initiative 1.6.1: Designate a CAT representative to attend Collier County Tourist Development Council (TDC) meetings Initiative 1.6.2: Coordinate with the TDC to explore the potential for utilizing tourist development tax revenue to expand and improve transit service for Collier County.s tourists and visitors Tindale-Oliver & Associates, Inc. August 2010 8.4 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 157 of 295 Initiative 1.6.3: Coordinate with the TDC to market CAT services Initiative 1.6.4: Encourage the private market segment benefiting from tourist in Collier County to help fund transit services to this population Objective 1.7: Enhance access and availability of transit information and schedules Initiatives for Objective 1.7: Initiative 1.7.1: Provide route maps at major transfer points Initiative 1.7.2: Add numbers to bus stops to assist passengers and CAT representatives in determining bus stop locations and providing accurate information Initiative 1.7.3: Partner with the Chamber of Commerce to develop and disseminate a route map that depicts the locations of major destinations, including employment centers, apartments, and attractions Initiative 1.7.4: Conduct a Travel Training Day with CAT representatives riding the buses to share information with passengers and teach non-users how to use the transit system Initiative 1.7.5: Develop outreach activities to teach children how to use public transportation Goal 2: Reduce energy demand, implement green initiatIves and sustainable processes, and protect Collier County's natural environment. Objective 2.1: Implement innovative programs to reduce vehicle miles traveled within Collier County Initiatives for Objective 2.1: Initiative 2.1.1: Continue coordination with FDOT District One's Commuter Services program for the implementation of additional commuter programs Initiative 2.1.2: Coordinate with public and private entities to establish new park-and-ride locations for commuters Tindale-Oliver & Associates. Inc. August 2010 8-5 Coliier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 158 of 295 Initiative 2.1.3: Utilize FTA 5316 Job Access and Reverse Commute (JARC) funding to implement or access existing, new, and/or innovative programs to improve mobility to employment and employment related activities and for reverse commute activities including but not limited to commuter services, including van pools, carpools, and ridesharing programs Initiative 2.1.4: Coordinate with the Naples Pathways Coalition to explore the potential for implementing a bicycle sharing program Initiative 2.1.5: Determine how Collier County can leverage additional funding to promote and provide green alternatives including federal funds for transit in parks Objective 2.2: Implement environmentally-friendly operating procedures Initiatives for Objective 2.2: Initiative 2.2.1: Explore the potential to transition to alternative fuel vehicles for economic and environmental benefits Initiative 2.2.2: Where appropriate, consider the potential to purchase smaller vehicles to match the capacity requirements of the new service areas Initiative 2.2.3: Reduce fuel consumption by 1 percent each year. as service, new sources to power vehicles, and funding allows Initiative 2.2.4: Construct future CAT facilities utilizing environmentally- friendly materials, where feasible Objective 2.3: Reduce carbon emissions and fossil fuels Initiatives for Objective 2.3: Initiative 2.3.1: Participate in local air quality improvement efforts in support of Florida HB 697 and Environmental Protection Agency efforts Goal 3: Build meaningful partnerships and intergovernmental relationships that increase the visIbility of CA T, promote livability, and enhance economic and social weil-being Tindaie-Oliver & AsSOCiates, Inc. August 2010 8-6 Collier Area Transit TranSit Development Plan Agenda Item No. 16A16 September 28,2010 Page 159 of 295 Objective 3.1: Develop marketing strategies to increase ridership and improve the visibility of CAT Initiatives for Objective 3.1: Initiative 3.1.1: Develop transit information packets and user-friendly brochures for distribution by the Naples Chamber of Commerce and Economic Development Commission Initiative 3.1.2: Participate in local job fairs to increase knowledge about the transit system and encourage usage Initiative 3.1.3: Develop marketing materials and programs to demonstrate the value and role of transit in regional carbon emissions reduction Initiative 3.1.4: Distribute transit service information and user-friendiy brochures to at least 25 percent of businesses within %-mile of existing transit routes by 2015 Initiative 3.1.5: Attend and present the benefits of using CAT at one community event each quarter Initiative 3.1.6: Launch a CAT public relations campaign designed to promote transit ridership and sustainability by 2013 Objective 3.2: Build partnerships and intergovernmental relationships to improve and expand existing and future transit services Initiatives for Objective 3.2: Initiative 3.2.1: Coordinate with the Immokalee Seminole Casino and future developments (i.e., Ave Maria and Big Cypress) to explore the potential for partnering to provide additional service in Immokalee and other areas Goal 4: Coordinate public transportation services with local, regional, and state planning efforts Objective 4.1: Coordinate integrated land use planning efforts to incorporate transit needs into the development review process Tindale-Oliver & Associates, Inc. August 2010 8-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 160 of 295 Initiatives for Objective 4.1: Initiative 4.1.1: Work with County and city planners to evaluate and consider the implementation, distribution, and expenditure of a mobility fee in an effort to focus on multimodal travel options " Initiative 4.1.2: Participate in planning and development review meetings to ensure that County and city policies support transit services and funding needs Initiative 4.1.3: Ensure that CAT comments on all major development regarding the provision of transit services and the capital and operational impact on transit and associated funding for these impacts Initiative 4.1.4: Work with County and city planners to incorporate transit oriented development design into the planning process Initiative 4.1.5: Develop a list of recurring annual meetings where transportation and land use will be topics and designate a representative to attend Goal 5: Utilize the best technologies and innovations available for transportation system operations Objective 5.1: Implement and expand Intelligent Transportation System (ITS) Improvements Initiatives for Objective 5.1: Initiative 5.1.1: Continue to improve customer information systems (including website) for scheduling information to encourage and increase system use Initiative 5.1.2: Develop an ITS plan that includes evaluation criteria for potential and proposed ITS projects Initiative 5.1.3: Develop an amenities inventory within a geographic information system (GIS) by 2013 Initiative 5.1.4: Implement a trip planner by September 2013 Tlndale-Oliver & AsSOciates, Inc. August 2010 8-8 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 161 of 295 Initiative 5.1.5: Add Global Positioning System (GPS) units and Computer Aided Dispatch (CAD)/Automatic Vehicle Location (AVL) systems to all new buses Goal 6: Monitor service quality and maintain mInimum standards Objective 6.1: Evaluate progress in maintaining minimum standards Initiatives for Objective 6.1: Initiative 6.1.1: Conduct a comprehensive operational analysis (COA) by December 2012 to determine where efficiencies can be gained and what route revisions can be made to increase ridership and reduce transit subsidies Initiative 6.1.2: Meet the performance measures established in the MPO 2035 LRTP Objective 6.2: Develop ongoing processes to measure and monitor service quality I nitiatives for Objective 6.2: Initiative 6.2.1: Utilize the performance measures in Section 10 of this TDP to monitor fixed-route and paratransit services on a quarterly basis. Make revisions to low-performing services and if improvement is not seen after the changes discontinue the service Initiative 6.2.2: Conduct a survey at least every 2 years to obtain passenger information including user demographics, travel behavior characteristics, and user satisfaction Initiative 6.2.3: Maintain an ongoing public involvement process to solicit input through discussion groups, interviews, surveys, and public workshops Objective 6.3: Improve and maintain the CAT fleet Initiatives for Objective 6.3: Initiative 6.3.1: Operate a fleet of fixed-route vehicles with an average age of less than 5 years by 2020, as funding permits Tindale-Oliver & Associates, Inc. August 2010 8-9 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 162 of 295 Initiative 6.3.2: Perform scheduled maintenance activities for all transit vehicles to keep them operable and reduce overall vehicle cost Initiative 6.3.3: Develop a process for operators to communicate potential vehicle maintenance problems that feed into an ongoing preventative maintenance program and address actual maintenance problems immediately Goal 7: Maximize the use of all funding sources and services to increase CAT revenue Objective 7.1: Increase and expand revenue sources Initiatives for Objective 7.1: Initiative 7.1.1: Review the potential for permitting advertising inside the buses Initiative 7.1.2: Educate the general public and local decision-makers on the importance of public transportation and the need for financial su pport Initiative 7.1.3: Submit grant applications available through federal, state, local, and private sources Initiative 7.1.4: Annually seek to identify and obtain available alternative revenue sources for the provision of new and improved transit services Tindale-Oliver & Associates. Inc. August 2010 8-10 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 163 of 295 Section 9: Transit Alternatives The purpose of this section is to summarize the potential transit alternatives developed as part of the 10-year planning horizon of this TDP update. An alternative can be an improvement to the transit system such as the implementation of a new route or improved frequency on a route. It can also be more administrative in nature such as improving CAT's marketing or purchasing ITS equipment. The alternatives presented in this section are part of CAT's transit vision for the TDP 10-year planning horizon. These alternatives in no way establish a financial commitment for Collier County; they have been developed for transit planning purposes. Based on the availability of additional revenue sources, Section 10 presents two financial scenarios for the future: the status quo plan and the vision plan. METHODS USED TO DEVELOP AND EVALUATE PRIORITIES Transit alternatives for Collier County were developed through a number of methods that are described below. . Public Involvement - A series of stakeholder interviews, pubiic workshops, and discussion groups were held in order to gather input from the public as to what alternatives should be implemented on the CAT system. . Discussions with CAT Staff - Discussions with CAT staff throughout the TDP process provided insight into the day-to-day operations of CAT, as well as the understanding of Collier County. . Situation Appraisal - A situation appraisal was conducted for Collier County to enhance the understanding of the environment in which the transit agency operates and to understand key trends and implications that impact the approach that CAT will take in developing transit service priorities. . Transit Demand Estimation and Mobility Needs - Section 7 provides an assessment of the potential transit demand in Collier County. The assessment involves the use of several techniques, including a review of ridership trends, results from the TBEST demand modeling, and an assessment of transit markets. . Collier County Planning Efforts - The 2030 Long Range Transportation Plan Needs and Cost Affordable Plans were reviewed to identify priority transit corridors analyzed during the development of the Long Range Transit Element. Tindale-Oliver & Associates, Inc. August 2010 9-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 164 of 295 TEN-YEAR TOP SERVICE ALTERNATIVES Based on the analysis above, the following service alternatives are provided for the CAT 10- year TDP. These alternatives provide for the most viable service to be provided to existing and potential transit users. . Continue Operating Existing Fixed Bus Routes - The existing fixed bus routes should continue to operate. . Continue to Operate Complementary ADA Paratransit Service - The existing paratransit service should be maintained, thereby continuing to serve the needs of the ADA-eligible and transportation disadvantaged residents of Collier County. . Expand Complementary ADA Paratransit Service to Complement New Service - To continue serving the needs of the ADA-eligible residents of Collier County and in compliance with the ADA regulations, CAT is obligated to expand paratransit service in conjunction with the implementation of new fixed-routes. . Improve Frequency of Service on Existing Fixed Bus Routes - Reducing headways has the potential of improving the attractiveness and efficiency of the service. Public workshop participants and survey respondents indicated the need for improving headways on many of the fixed bus routes. o Route lA. lC, 2A, 2B, 3A, 3B, 4A, 4B, 5, 6, 7, 8 (Circulator), and 9 should be adjusted to operate at 45-minute headways during the TDP planning horizon. . Extend Evening Hours - Expanding hours of will allow CAT passengers to travel later in the evening and possibiy attract more riders. Surveys conducted during the plan development process indicated that passengers would like to see later evening hours on the existing routes. o Route lA, lC, 2A. 2B, 3A, 3B, 4A. 4B, 5, 6, 7 (Circulator), 8, and 9 should be adjusted to operate untill0pm. . Implement Additional Sunday Service - Adding Sunday service on existing bus routes will provide passengers with greater access to jobs and other activities, as well as possibly attracting new customers who do not use CAT because of the existing schedule and hours. o Route 8 (Circulator) should include Sunday service operating from 7:30 a.m. to 7:30 p.m. during the TDP planning horizon. Tlndale-Oliver & Associates, Inc. August 2010 9-2 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 165 of 295 . Implement New Fixed-Route Bus Service - Five new fixed-routes were identified through public involvement activities and discussion with the Review Committee and CAT staff. The new bus routes include: o Immokalee Road from CR 951 to Gulf Shore Drive o Golden Gate Parkway from Santa Barbara Boulevard to US 41 o Pine Ridge Road from CR 951 to US 41 o Down'town Naples Transit Loop o Livingston Road from Radio Road to Immokalee Road . Implement Golden Gates Estates "Flex Route" - Implementing a circulator "flex route" will improve access and connectivity in the Golden Gates Estates area by providing an on-cail transit service within a 5-mile radius of the Golden Gates Community Center. The flex bus will maintain a fixed stop at the Community Center every hour. Flex-route service is a hybrid service that combines the predictability of fixed-route bus service with the flexibility of demand response service. This service generally operates in suburban areas where the street and pedestrian networks are not conducive to fixed-route bus service. . Implement Everglades City "Flex Route" - Implementing a circulator "flex route" will improve access and connectivity in Everglades City by providing an on-call transit service within the City. . Implement Express Routes - Four express routes were identified including an express route from Coilier County to Lee County that will connect at the proposed park-and-ride lot located at US 41 and the Lee County Line, an express bus route from the Government Center to the SWFL Airport, an express route from Immokalee to Lehigh Acres, and an express route from the Government Center to Everglades City. CAPITAL AND INFRASTRUCTURE ALTERNATIVES The following capital and infrastructure alternatives were developed for the TDP's 10-year planning horizon. . Construct New Transfer Facility - The existing CAT administrative facility located on Radio Road will undergo renovations in order to serve as a new passenger transfer facility with additional capacity for buses and bus maintenance. . Renovate Government Center Transfer Facility - The existing transfer facility will undergo renovations to better serve transit customers by improving the traffic flow for automobiles, buses, and pedestrians. Tindale-Oliver & Associates. Inc. August 2010 9-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 166 of 295 . Vehicle Replacement and Acquisition - Vehicle replacement and acquisition is the most important component of transit infrastructure for CAT. Following an increase in service frequency to 45-minutes or less, CAT should evaluate its vehicle replacement and acquisition plan including fixed-route, paratransit, and support vehicles to maintain an adequate number of vehicles and avoid exceeding the FTA spare ratio level. Currently, all CAT buses are diesel propelled. In March 2010, CAT received three 35- foot buses, which are larger than the current fleet and can accommodate more passengers. In June 2010, CAT will receive two 35-foot hybrid buses that were purchased through the American Recovery and Reinvestment Act (ARRA) program. . Establish Park-and-Ride Lots - In conjunction with Collier County and future private developments, shared-use/joint-use park-and-ride lots should be established as part of the expanded transit infrastructure for the 10-year TDP. Park-and-ride locations identified for implementation within the TDP planning horizon will connect with bus service. Park-and-ride lots have been included in the TDP for the following locations: o US 41 and the Lee County Line o Collier Boulevard and Immokalee Road o Immokalee Road and Gulf Shore Drive o 1-75 and the Lee County Line . Add Shelters, Shaded Benches, and Other Transit Infrastructure - Bus stops and passenger amenities are the pOint of contact for passengers on the CAT system. CAT should add transit infrastructure (e.g., purchase and installation of bus shelters, shaded benches, bike racks, etc.) as funding becomes available. Passenger amenities should also be coordinated with the County and/or developments which, due to type of land use and/or location, warrant such enhancements . Install Transit Technologies - Technologies have been identified to help improve the overall system efficiency and safety. Technologies identified for implementation within the TDP planning horizon include Automatic Passenger Counters, video surveillance equipment, Mobile Oata Terminals, and Automatic Vehicle Locators. Automatic Passenger Counters are used to track boarding and alighting (by stop and time of day), aid in identifying shelter locations, monitoring route running time. and, identifying bus overload situations. . Construct Intermodal Transfer Facilities - In coordination with the proposed park- and-ride lots located near the Lee County Line and the realignment of the Red Routes, intermodal transfer facilities will be constructed to better facilitate passenger transfers and improve system connectivity. Construction of these facilities will be coordinated with Collier County and potential new developments. Tindale~Oliver & Associates, Inc. August 2010 9-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 167 of 295 PLANNING ACTIVITIES During the 10-year planning horizon CAT will undertake several planning initiatives to provide a basis for service changes, capital projects, and the future direction of the agency. Funds have been added to the financial plan for these planning efforts, which may include, but are not limited to, the following: . Comprehensive Operations Analysis (COA) - A comprehensive operations analysis will review ail CAT services and provide information on service efficiencies, route performance, and overall operations. CAT should complete a COA during the 10-year planning horizon to determine how the fixed-route bus service can be reconfigured to improve efficiency. The need for improved efficiencies and route realignments was mentioned several times during the TDP public outreach efforts. . Intelligent Transportation Systems Plan (ITS) - CAT should develop an ITS plan to guide the acquisition and implementation of ITS technologies during the TDP planning horizon. . Major TDP Update - It is required by FOOT that the TOP undergo a major update for the 5th year. In addition, FDOT requires that TDP progress reports are submitted annually. . Facilities Needs Plan - As CAT continues to grow it will be important to assess facility and transit infrastructure needs. . Major Investment Study - CAT, in coordination with the cities, County, and MPO, should review the potential for funding that will be available for transit investment and the needs of the area to determine what major capital projects should move forward to enhance mobility options. POLICY ALTERNATIVES . Evaluate the Use of Smailer Vehicles - CAT should consider the use of smaller vehicles, such as cutaway buses or shuttle sized vehicles, to match the capacity requirements of the new service, as a way to help reduce future capital and operating costs. The potential for operating smaller vehicles should be reviewed for the provision of transit service within gated communities and other areas outside of the urban area. . Evaluate Transfer Policy - The existing CAT transfer policy should be evaluated to determine the feasibility of permitting on-street transfers. During the TDP pubiic outreach activities, participants expressed frustration over the existing policy that Tindale-Oliver & Associates, Inc. August 2010 9-5 Collier Area Transit TranSit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 168 of 295 requires patrons to either return to the Government Center for transfers or pay full fare to transfer on the street. Based on the analysis above, Table 9-1 lists the operating alternatives and phasing plan and Table 9-2 lists the capital alternatives and phasing plan that were identified through the TOP process for implementation between FY 2011 and FY 2020. Alternatives are listed by implementation year for the purpose of modeling ridership projections and based on the availability of funding. The alternatives identified in Tables 9-1 and 9-2 are subject to the availability of funding. If alternative revenue sources are identified for the implementation of any alternative regardless of the implementation year identified in this TDP, that alternative may be advanced for implementation in an earlier year. The alternatives listed in Tables 9-1 and 9-2 do not exactly mirror, but are consistent with the goals, objectives, and initiatives in this report. The alternatives tables identify the projects that are likely to move forward over the 10-year planning horizon; the goals, objectives, and initiatives, provide a wide overview of policy and activity that will guide CAT in implementing the alternatives listed in Tables 9-1 and 9-2. Map 9-1 displays these alternatives visually. Tindale-Oliver & Associates. Inc. August 2010 9-6 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 169 of 295 Transit Alternatives Type of Improvement FY 2012 Improvements Table 9-1 Operating Alternatives Phasing Plan (FY 2011-2020) Collier-Lee Connection - Express service along US 41 to the Lee County Line providing a connection with LeeTran and a potential future park-and-ride lot New Service Downtown Naples Loop - Starting at US 41 (5th Ave) & Goodlette-Frank Rd looping to Gulfshore Blvd, Broad Ave, 8th SI, Central, Goodiette-Frank Rd and back to 5th Ave Route 8 (Circulator) - Add Sunday Service Route along Pine Ridge Road - From CR 951 to US 41 Route 1, 2, 3, 4, 5, 6, 7,8, and 9 - Extend evening hours until 10 p.m. New Service FY 2017 Improvements Sunday Service New Service Later Hours Route along Livingston Road - From Radio Rd to Immokalee Rd Flex-Route in Golden Gates Estates - Flex-route circulator within a 5-mile radius of the Golden Gate Community Center New Service New Service Route 7 (Express) - Add additional hours to route and realign the existing route to stop at the CAT Operations facility located on Radio Road Route from immokalee to Lehigh Acres - From the center of Immokalee, north on 29th and west on Immokalee Road 82 towards Lehi hAeres Route 7 (Circulator) - Increase Frequency to 45 Minutes Additional Hours/ Realignment New Service FY 2020 Improvements Frequency Route from the Government Center to Everglades City - Along US 41 Flex-Route in Evergiades City - Flex-route circulator within Everglades City to US 41 New Service New Service Tindale-Oliver & Associates, Inc. August 2010 9-7 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 170 of 295 Table 9-2 Capital Alternatives Phasing Plan (FY 2011-2020) Capital Alternatives FY 2012 FY )070 Imp'O"('I1H'nh Purchase Rolling Stock for Bus Replacement and Fleet Expansion Purchase of Associated Capital Maintenance Items (ACMI) Purchase of Office Furniture, Fixtures, and Equipment (FFE) Purchase of Paratransit Vans Purchase of Support Vehicles Purchase and Install Benches and Shelters Purchase and Install Bicycle Racks at Bus Stops FY 2012 Improvements Radio Road Transfer Facility Construction Renovations to Government Center Facility Park-and-Ride Lot at US 41 and the Lee County Line FY 2013 Improvements Purchase of Mobile Data Terminals Purchase of Automatic Passenger Counters Purchase of Automatic Vehicle Locators (AVLs) and associated Global Postioning Video Cameras with On-Board Digital Video Recorders Park-and-Ride Lot at 1-75 and the Lee County Line Tindale-Oliver & Associates, Inc. August 2010 9-8 Collier Area Transit Transit Development Plan <DO'" ~~O> <(ON <DN~ _ 0 " ~ .... "'~ E.o 0) 0) EO> ==2~ roc. '00) @(/) 0> <( ~! ~ CO U ~e .- .. Ol- ea.. I!~ ,.. e ~ .. E l!!8' <- ~ ~ ~ > =Q,I 'OQ u~ .... ..,e .. I! "',.. ID ~ ,,~ < 11 ! ~&l '" ~ -a, g. 6", ;; !;~ 2,~4:E ~~~~~ ~&&sg~~! ~~~~Ai~jj~~IJl~l ~i~~~~ii S~~i~ ~ ~~3~~~~I~~.sB 8- 1IIII1i~: ~ ~ . ~~ ~u .~ "- ~< ~~ .!!~ ~~ (5 ~;: :ffi 1\ ~ gs ~ a I..L 0:: 0 0 ~i~!I~ ~ ~<::i~oul. " '" "' . m ii ~ ~ "'5 g! ::; ..J -' w i ~EJ 11111 !mm~k~!~~ ~()~~ ~ <~.,L~,?<" '~ .. E E ... VI QI ii .. z :; .........._...of!l......r ....,..~ ;05 L!!! .. - . ~o 1 .. o u." U...lngston Rd Airport Pulling >- c: a z UJ ~ . f---------~-- i I I i i I I i _________~__J CR29 i I , i I I ! ... 3{ c ... l'~r E ... . ~ . o ~ . . ]I o E E I'!I Wilson 81 ~ /----- iii './~" rp:. '", UJ UJ --' jJ (l I.' ~ ~ ~ ~ ~ t ~ .., e .. ili ... . 1ii ~I d8 ~u~ ~ * . r.l C) 8 , c , ~ . . 5 ~ ~ ... o r .5.) o ~r ~~ ~ ; 7d .~ I; '0 0 r ~ ~J ~ w .~ 01 ~ ..,~> en .~ :g .....e .. ~ ~ :r:....! ;;: 8 .. .. :E ./ ../'\ .. Collier81vd '" '" . " ;1 o '.. . ... QI VI C ... .., c .. ili ... ~ .. :E " . . is J o . ~ -----l----~~-~---l I i i i i I l.___________, i i I , i i " I..........in......~....~ I) 1 . i I I I ,.-11I I "9~~--'-'1 ) p_. ~r-"""''' ~ p~;:!____' Agenda Item No. 16A 16 September 28,2010 Page 172 of 295 RIDERSHIP PROJECTIONS As mentioned previously TBEST is required by legislation and is the FOOT-approved transit demand forecasting tool for TDPs. TBEST, was used to project ridership according to the phased implementation plan. TBEST uses network connectivity, spatial and temporal accessibility, time-of-day variations, and route competition to project ridership. It also uses population projections. Changes in land use are not taken into account in TBEST. While TBEST is a useful tool, it is important to note that its strength lies in comparative projections not absolute projections. It is unlikely that the projections provided below represent actual ridership to be attained. It is more likely that the projections below project relative ridership amounts between routes. TBEST is most accurate with shorter, local routes. Its accuracy diminishes with longer and express routes. As a result the analyst should use caution and professional judgment when considering the absolute ridership projections resulting from the TBEST model. TBEST continues to be a work in progress and will become more and more useful as its full limitations are addressed in future updates to the model. Table 9-3 provides TBEST projections for 2011, 2015, and 2020, the base, mid, and horizon years of implementation under this TDP. The ridership projections in Table 9-3 assume implementation of all service alternatives irrespective of funding availability. Appendix H provides annual TBEST projections between 2011 and 2020. Tindale-Oliver & Associates, Inc. August 2010 9-10 Collier Area Transit Transit Development Plan Table 9-3 TBEST Ridership Projections' Agenda Item No. 16A 16 September 28,2010 Page 173 of 295 Route 1A Route 18 Route lC Route 2A Route 28 Route 3A Route 38 Route 4A Route 48 Route 5 Route 6 Route 7 Marco Island Circulator Route 7 Express Route 8A Immokalee Route 88 Immokalee Route 9 Collier-Lee County Connection Immokalee Road to 8eaches Route Pine Ridge Road Route Downtown Circulator Naples Golden Gate Parkway Route Livingston Road Route Government Centerto SWFLlA Immokalee to Lehigh Acres Route City of Everglades Route TOTAL 108,142 89,683 50,629 96,053 82,353 143.255 .93,699 71.513 52.943 71.923 51,656 39.085 11,928 52,029 41,084 75.638 1,131,611 79,381 250,079 153,620 123,354 233,524 233,524 89,470 67,380 181,445 225,819 32,970 17,241 159,429 153.500 99,354 392,944 113,670 2,606,703 115,658 336,452 178,627 177,894 263,705 281.360 102,088 76,157 278,409 281,250 72,551 137,183 204,672 197,140 114,034 494,957 163,233 147,098 83,503 160,887 145,974 395,958 99.292 192,676 4,700,758 1According to Florida law, TBEST is the FDOT-approved model for transit ridership forecasting as part of Transit Development Plans in Florida. However, it is important to understand that TBEST is just one too! for evaluating improvements to existing and future transit services. Although TBEST provides ridership projections at the route and bus stop levels, its strength lies more in its ability to facilitate relative comparisons of ridership productivity for various transit network scenarios. As a result the analyst should use caution and professional Judgment when considering the absolute ridership projections resulting from the TBE$T model. TBEST continues to be a work in progress and will become more and more useful as its limitations are addressed in future updates to the mode. Tindale-Oliver & Associates. Inc. August 2010 9-11 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 174 of 295 Section 10: Ten-Year Implementation Plan In December 2008, CAT was faced with budget cuts of approximately $415,000. Due to the budget constraints, CAT modified four routes and implemented fare changes effective March 1, 2009. Collier County continues to face significant financial challenges resulting from the current economic recession and its impact on employment, local tax revenues, and state funding, among other factors. CAT will need to continue exploring and securing alternative revenue sources in order to sustain existing services and implement future service expansions. Based on the information presented in Section 9 and CArs current financial constraints, the following implementation strategies and cost and revenue projections are provided for the CAT 2011-2020 TOP Major Update. COORDINATION REQUIREMENTS As the role of public transportation expands in Collier County, the need for coordination becomes increasingly important. The following requirements are identified for improving public transportation coordination in Collier County over the next 10 years: . CAT will work closely to ensure that the TDP is implemented. Meetings will be held on a quarterly basis to review the progress made toward implementing the plan. These efforts will also ease the preparation of the annual TDP progress report over the next 5 years until the time of the next major update. . CAT will encourage Collier County, the City of Naples, and the City of Marco Island to update their respective Comprehensive Plans to ensure consistency with the public transportation services provided within their planning areas, as well as the recommendations of the TDP in general. . CAT will continue to meet with neighboring communities to identify opportunities and innovative transportation approaches. KEY IMPLEMENTATION STRATEGIES Several key strategies are identified in this section to assist in carrying out the 10-year implementation plan. These strategies are outlined below. . Take Ownership - CAT must continue to take ownership of the plan to ensure its implementation in an efficient manner. This action requires a commitment to review and reference the plan on a regular basis to ensure that efforts are undertaken as appropriate. Tindale-Ollver & AssOciates, Inc. August 2010 10-1 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28,2010 Page 175 of 295 . Hold Quarterly Meetings - As indicated in the discussion on monitoring performance, it is critical that CAT staff continue to hold regular meetings to review the progress made toward the implementation of the TDP. . Enhance Marketing and Public Awareness - Despite limited resources, CAT must seek new opportunities for public outreach. Additional resources need to be devoted to marketing to expand the countywide level of awareness regarding public transportation. . Maintain Quality of Service - As part of the TDP update, CAT conducted an on-board survey in which respondents were asked to rate the system on several ridership satisfaction criteria, including service frequency, reliability, driver courtesy, and bus stop safety. The scores reflected overall satisfaction with the quality of transit services being provided. It is important that on-board surveys be conducted periodically as part of service assessment and implementation. Since word-of-mouth is perhaps the most effective form of marketing, the quality of service must be maintained and improved to keep existing users satisfied and to ultimately attract new users over time. . Expand Strategically - As funding becomes available, CATs focus is to expand the fixed-route bus service to include east-west service and meet the needs of com muter populations. Existing routes are serving the transit dependent populations. Serving these markets is the first priority, while expanding to new areas and implementing new bus routes is important, but secondary over the next 10 years. . Regional Coordination - It is critical that CAT staff coordinate with Lee County and other regional partners as part of the implementation of transit services that provide connections within Collier County and throughout the region. MONITORING PROGRAM TO TRACK PERFORMANCE MEASURES A significant part of a transit agency's operation is continuously reviewing performance and effectiveness. CAT staff regularly collects and summarizes ridership and performance measures that are reviewed for effectiveness and analyzed against historical performance data. The performance monitoring program includes routine collection and reporting of the following information. . Farebox revenues . Passenger trips per revenue miles . Operating cost per passenger trip . Unlinked passenger trips for fixed-route services Tindale-Oliver & Associates, Inc. August 2010 10-2 Collier Area Transit Transit Development Plan ._.......,...._.,___~_'.____",____...,__..-_.._.._..'._MN.., Agenda Item No. 16A16 September 28,2010 Page 176 of 295 . Total scheduled trips and operating costs for the ADA paratransit system Marketing/public outreach activities Route alignments/changes . . TEN-YEAR TOP NEEDS As indicated previously, transit alternatives for Collier County were evaluated and prioritized through a number of factors including the following: . Public involvement . Discussions with the CAT and MPO staff . Situation appraisal . Transit demand estimation and mobility needs TEN-YEAR TOP FINANCIAL PLAN Based on the current economic conditions presented previously in this section, two scenarios are presented in this TDP financial pian: the status quo plan and the vision plan. Numerous assumptions were made to project public transportation costs and revenues for the time period from FY 2011 through FY 2020. The assumptions made for operating and capital costs and revenues for fixed-route and complementary ADA paratransit services are based on a variety of factors, including trend data. recent changes to the transit system, previous TDPs, and discussion with CAT and MPO staff. These assumptions are summarized below. Cost Assumptions . Based on the Consumer Price Index (CPI) data for the last 10 years from 2001 to 2010, the average annual inflation rate is 2.47 percent. Therefore, an annual inflation rate of 2 percent is used for all operating cost projections for fixed-route service. . Annuai operating cost for fixed route service is based on the estimated FY 2010 operating cost of $4,644,235. The FY 2009 NTO reported operating cost of $ $5,048,082.00 was used as a base cost and deflated by 8 percent due to fixed-route service cuts implemented in March 2009. After FY 2011, an inflation rate of 2 percent per year thereafter is utilized. . The annual operating cost for existing paratransit services is based on the estimated FY 2010 operating cost of $2.747.323. The FY 2009 NTO reported operating cost of $2,986,221 was used as a base cost and deflated by 8 percent due to fixed-route Tindale-Oliver & Associates, Inc. August 2010 10-3 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 177 of 295 service cuts implemented In March 2009 that will Impact paratransit service. After FY 2011, an inflation rate of 1 percent per year thereafter is utilized. . Based on CAT historical data, the FY 2010 annual operating cost for ADA complementary paratransit service improvements for any new fixed-route service improvements is assumed at 55 percent, with a 1 percent annual growth rate thereafter. . The number of replacement buses is determined based on FTA guidelines and fleet management recommendations. Based on the current cost of vehicles in Florida, an average unit cost of $538,000 is assumed for a fixed-route replacement bus that includes all technological upgrades and operating components such as bike racks, fareboxes, video cameras with on-board digital video recorders, mobile data terminals, automatic passenger counters, and automatic vehicle locators. The unit cost for ADA complementary paratransit vehicles is assumed to be $75,000. The vehicle costs are in 2010 dollars and are assumed to increase 2 percent annually . after FY 2010. Revenue Assumptions . Revenues are based on varying sources including the 2010 adopted Collier County budget. Florida Transportation Disadvantaged Commission estimates, and the Transportation Improvement Program. Federal operating revenues are assumed at an annual inflation rate of 4 percent for the first year and 2 percent thereafter. . Section 5307 operating funding is based on a 4 percent increase in FY 2011 over the current funding levels. Thereafter, an inflation rate of 2 percent is used annually. This source of funding will be utilized for preventative maintenance activities that are operating in nature. These funds may also be utilized up to 10 percent for ADA compliancy related activities. . Section 5307 capital funding varies based on the level of capital needs identified in the status quo versus the vision plan. Section 5307 funds are the primary source of federal capital funding for CAT. It is assumed that 80% of capital costs for most transit vehicles will be provided from this source. . Section 5309 funds are discretionary and therefore unpredictable. It is assumed, that major capital transit facilities will receive a portion of their funding from earmarks under this source. . Gas tax is based on the FY 2010 cap with an inflationary rate of 2 percent per year. While it is assumed with more people utilizing alternative modes the gas tax may Tindale-Oliver & Associates, Inc. August 2010 10-4 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28, 2010 Page 178 of 295 decrease: however, there is an assumption that taxes on alternative fuels and fluctuating gas prices could maintain increasing gas tax revenues in future years. . It is assumed that Federal Section 5316 Job Access and Reverse Commute (JARC) and Section 5317 New Freedom funding will be sought by CAT to support transit operating activities in the financial vision plan. In the status quo plan new services are not being implemented; therefore, Section 5317 funding is only added to support capital activities related to shelters that would improve ADA access. Section 5316 and 5317 funds are formula based funds for urbanized areas with a population of 200,000 and for areas with less than 200,000 persons the funds are distributed to the State. It is assumed that CAT will apply for funds through the MPO. . Interest income is also assumed to increase at a rate of 2 percent. Using these cost and revenue assumptions, the status quo financial plan and the 10-year vision financial plan for implementing the 10-year TOP recommendations are presented below. Existing Operating and Capital Needs and Costs Table 10-1 presents the status quo financial plan for maintaining the existing services and the projected costs associated with minimal capital improvements over the 10 year planning horizon. As indicated previously, projected annual operating costs are adjusted to reflect an annual inflation rate of 2 percent. Tindale-Oliver & Associates, Inc. August 2010 10-5 Collier Area Transit Transit Development Plan '2 m a: ~ . ! ~ " <ll '" c :m .ll .e ~ .-< ' o Iii .-< ~ . '" :0" ~ 15 1il 8 S 's. c'l 1'! m '" c ;> ~ :!l o 15 '" m E E , '" ~ t . " III i Hi .;- 111 d qa I! , ..... 1::' ;l;' . : ! ^' , , ~H .' , jl!';";::" o . ~ ~ ~ ;::: l!i: ~H .. ~ ~ .0 g !8 :f i if i, U i :: n i s u ,.:,,' i a n ~ ~ '"If i ~ ~. 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" o o I~ l~o j> ,.., 19~ I~ ~ n~ l~ .i Agenda Item No. 16A16 September 28,2010 Page 180 of 295 Alternative Operating and Capital Needs and Costs The following scenario is presented for consideration when additional revenue sources become available for the implementation of the recommended future transit services. The alternative operating and capital needs are summarized in this section, along with the projected costs associated with those needs over the next 10 years. Table 10-2 presents the operating plan associated with the 10-year implementation plan. Table 10-3 presents the projected annual operating costs for the next 10 years. As indicated previously, projected annual operating costs are adjusted to reflect an annual inflation rate of 2 percent. Tables 10-4 and 10-5 summarize the capital requirements necessary to support transit bus services over t~e same time period. Most of the capital needs relate to the construction of new park-and-ride lots and the replacement and acquisition of buses needed to maintain and expand services in the next 10 years. Other capital needs inclUde shelters, benches, and technologies. Table 10-6 presents the total operating and capital costs for the transit services associated with the 10-year implementation of the vision plan scenario. Table 10-7 provides a summary of capital and operating revenues and the local revenue need for the next 10 years. Potential Revenue Sources In order for CAT to move forward with the 10-year vision plan, additional revenue sources will be necessary to address unfunded needs. The list below provides revenue sources that CAT may be eligible for during FY 2011-2020. It is important to note that during the planning horizon additional sources of funding may surface that are not currently available. Therefore, it is important that all agencies supporting public transit improvements continue to review funding opportunities and exhaust all available sources to support public transit enhancements. . Mobility Fee ~ the County could implement a countywide mobility fee to support and fund mobility needs as identified in the County's MMP. The one-time payment for new development has the potential t9 fund transit capital and provide CAT with revenue to fund new transit infrastructure necessitated by growth and development; . Advertising Revenue ~ CAT could increase its revenue through the sale of advertising either on-board the buses, on the exterior of the buses, and/or on the shelters and benches. The sale of external advertising will require the Board of County Commissioners to amend the existing advertisement policy; Tindale-Oliver & AsSOCiates, Inc. August 2010 10~ 7 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28. 2010 Page 181 of 295 . Transit in the Parks Program - based on the large number of publicly owned lands located within Collier County, the County may consider applying for funds under the Transit in the Parks Program in order to fund capital and planning expenses for the implementation of alternative transportation systems such as shuttie buses and bicycle trails in national parks and public lands; . Tourist Development Tax - the County could increase or reallocate the existing Tourist Development Tax for the provision of transit services to the beaches, hotels, major attractions, and the Convention and Visitor's Bureau; . TD Trust Fund - create a marketing campaign to encourage Collier County residents to voluntarily contribute to the TD Trust Fund when registering their vehicles or renewing their registrations. Funds collected in Collier County will go towards additional trips for people utilizing the coordinated system; . Disabied Parking Volunteer Program - a volunteer disabled parking enforcement program will allow citizen volunteers to issue citations to those illegally using disabled parking spaces. Fines collected through the volunteer program may be used as revenue for the County's paratransit service; . Bicycle Locker Rental Revenue - CAT may generate additional revenue through the rental of bicycle lockers at transfer facilities and fixed-route bus stops; . Transportation Investment Generating Economic Recovery (TIGER) - discretionary capital funding made available to assist with the funding of projects similar to those funded under the New Starts and Small Starts federal funding programs; . Transit Investments for Greenhouse Gas and Energy Reduction (T1GGER) - discretionary grant program for public transportation projects that result in a decrease in a transit system's energy use or reduce a transit system's greenhouse gas (GHG) emissions; . Charter County Surtax - a sales tax up to 1 percent and outside of the 1 percent cap on other discretionary sales taxes, which must be approved by a majority vote of the electorate and can be utilized by a transit agency for the purposes of development, construction, equipment, maintenance, operation, supportive services, and related costs of a fixed guideway rapid transit system; . Ad Valorem Increase - the cities and County could increase the millage rate to generate revenues to support transit operations. The County also has the ability to create a municipal service taxing unit (MSTU) and levy a millage to support additional public transit service; Tindale-Oliver & Associates, Inc. August 2010 10-8 Collier Area Transit Transit Development Plan Agenda Item No. 16A 16 September 28,2010 Page 182 of 295 . Gas Tax - increases to the gas tax can be applied and utilized to fund operating and capital expenditures. However, as transit use increases and the rate at which gas is consumed fluctuates gas tax revenues may be an unstable source of funding for transit services; . Sales Tax - The County may ievy the additional V2 cent of the discretionary sales tax to raise additional funds to fund transit service costs; . Fare Increase - CAT should evaiuate the fares charged for service periodically to ensure that the cost of service to users is maintained at a reasonable percentage consistent with the provision of service and also to prevent having to shock customers with a significant increase in fares due to minor increases not periodically occurring; . Private Partnerships - Collier County and the municipalities should work with CAT to continue to support transit services through new development. As new development occurs the County and the cities should ensure that the appropriate contributions are being secured for capital and operating costs related to providing public transit service to the development. Partnerships should also be sought with major employers to create employee pass programs or make donations to support transit service to their workplaces; . Public Transportation Pilot Program Grants - this grant opportunity is available through the SAFETEA-LU transportation bill and provides assistance for innovative activities to involve the public in the planning process for transportation. If awarded this grant could assist in offsetting new marketing and/or public involvement efforts that might be implemented to support new and existing transit service; and . Service Development Grants (SDGs) - these grants are made available through the FDOT to assist with new and innovative public transit operating and capital expenses when state funding is available for this program. . Job Access and Reverse Commute (JARC) - these grants provide formula funding to support the development and maintenance of job access projects designed to transport welfare recipients and eligible low-income individuals to and from jobs and activities related to their employment. The current revenue assumes an annual allotment of JARC. The Collier MPO is the designated recipient for the Naples Urbanized Area; however, funds can also be sought from FDOT for the rural areas in Collier County. . New Freedom (NF) - these grants provide formula funding to support new public transportation services and public transportation alternatives beyond those required by the ADA. The current revenue assumes an annual allotment of NF. The Collier Tindale-Oliver & AsSOCiates, Inc. August 2010 10-9 Collier Area Transit Transit Development Plan Agenda Item No. 16A16 September 28, 2010 Page 183 of 295 MPO is the designated recipient for the Naples Urbanized Area; however, funds can also be sought from FDOT for the rural areas in Collier County. Tindale-Oliver & AsSociates, Inc. August 2010 10-10 Collier Area Transit Transit Development Plan , ,I > > I , , , , > > > ~ J ! i ! ~ ! I I I : ~ II i II ~ I : II ;>- >- >- >- >- >- >- >- >- >- , > I i I : I .1.1-1-' .: U >- I: U ': ~ ~r+H- I!i! !:::! : Ii' ~ i , '1' , , >')0, >- >- >- " '" o ~ " o '" ~ J'l c . E ~ Ii E "'::; o "iij " c .9!~ ii:~ ~O ~ .E . '5 ~ . ~ ,jj C o ~ ."l c . E . ... .s "':1 II : : ! >- >- ~ .. I , ! Ii! I ! i ! i I - . iB 1< , . , II '^ . Z ! 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Z ~ I Ii . 5 " . g ! . ~ ;d'! -' . . ~o,~1 ... -. . o. .c- N,:~r- ~~-~":: / ~V' _.l"~../'l"""'-' ,17' " .~"f;/ ~<:~ _")""'1" !'~1---._ Appendix B MPOjTDP Public Involvement Plan Agenda Item No, 16A16 September 28,2010 Page 197 of 295 Tindale.Oliver & Associates, Inc, August 2010 Collier Area Transit Transit Development Plan B.l COLLIER Metropofltan Plaming OrganizatiOn Agenda Item No 16A 16 September 28, 2010 Page 198 of 295 Public - Involvement / Participation Plan Amended November 8, 2002 by the Collier MPO Board Amended June 13, 2008 by the Collier MPO Board COLLIER METROPOLITAN PLANNING ORGANlZA nON 2885 South Horseshoe Drive Naples, Florida 34104 www.coIliermpo.net Phone: (239) 252-8192 Fax: (239) 252.5815 Agenda Item No, 16A16 September 28,2010 Page 199 of 295 TABLE OF CONTENTS Public Involvement Policy Statement ,............. ,..... ............................ ....,.., ...................................3 I. Background ....,.......~.:,..........,...............,.....,..............,.,....... .......",.. ,..,..., ,.. ........ ." ",.,.....4 II. Governmental Requirements ......'................................................. ................ ........ ....... .....6 III. Public Involvement Process A. General Guidelines..,..."., .........................,..,... ,.. ..........,......,..............................,.. ..,..7 B. Public Involvement Goals, Objectives and Policies........ ........... ,........' ...... ..,....,............,8 C. Public Involvement Techniques..... ,........... ,............... ....,....... ......_.. ....,...............,....10 IV, Commonly Used Transportation Definitions and Acronyms.......,.."""",.."",..........,....,.......16 V. Public Involvement Plan Evaluation Guidebook..,......,.....,.... ..,.....,..,.."..........................22 VI. APPENDIX A.............. ...."........,.."....'...,.......,..,..........,,'.'..'........ ....,...,..,.., ..36 2 Agenda Item No, 16A 16 September 28, 2010 Page 200 of 295 COLLIER METROPOLITAN PLANNING ORGANIZATION PUBLIC INVOLVEMENT POLICY STATEMENT It is a Collier Metropolitan Planning Organization (MPO) policy to support and encourage public involvement and to adhere to the principles of Environmental Justice in the planning process relating to transportation systems and facilities, The MPO's public participation policy is designed to ensure opportunities for the public to express its views on transportation and mobility issues and to become active participants in the decision making process. A 1994 Presidential Executive Order directed every Federal agency to make Environmental Justice part of its mission by identifying and addressing the effects of all programs, policies, and activities on "minority populations and low-income populations," The MPO's Environmental Justice initiatives will strive to accomplish this by involving the potentially affected public through a Citizens Outreach Program. This program consists of MPO staff activities designed to develop partnerships with, and enhance the participation in the transportation planning process, by groups and individuals of "traditionally underserved" communities, These communities include minorities, low income, the elderly, and persons with disabilities. Staff activities include, but arenot limited to, MPO staff participation in groups and coalitions serving within these communities, targeted communications with.,!ocal media outlets, conducting meetings at times and locations that are accessible to transit dependent or non-driving individuals when possible, and publication of MPO documents in non-technical, accessible formats when needed, The goal of the MPO's Citizens Outreach Program is to ensure that all citizens regardless ofrace, color, religion, income status, national ongin, age, gender, disability, marital status, or political affiliation have an equal opportunity to participate in the MPO's decision-making process, 3 Agenda Item No, 16A 16 September 28,2010 Page 201 of 295 I. BACKGROUND The Collier MPO was established in 1982 following the passage of the Federal Highway Act of 1974 to develop plans, policies and priorities that serve to guide local decision making on transportation issues. The MPO policy board is made up of local elected officials representing Collier County, the City of Naples, Everglades City and the City of Marco Island. This Board meets regularly to establish transportation policies and evaluate transportation needs for the county area, The MPO is required to establish and maintain agreements with its member governments as well as its grantors, The agreements fall into three categories: I) agreements required to establish and organize the MPO; 2) agreements involving federal "pass through" and state matching funds; and 3) agreements involving 100% state grant funds. The MPO has three standing advisory committees as well as its own technical staff. The Technical Advisory Committee (TAC) is made up of State, County and City planning and engineering staff members and meets typically on the last Monday of each month, The Citizens Advisory Committee (CAC) is composed of citizens representing each member government of the MJ'>O,and meets typically on the last Monday of each month. CAC members are recommended for appointment by their local governmental bodies and confirmed by the MPO. The Pathways Advisory Committee (pAC) is composed of citizens that are responsible for providing recommendations on bicycle and pedestrian plans and projects and meets typically on the first Friday of each month, PAC members are appointed by the MPO Board. The MPO staff consists of a Director, two professional Planners, and a Planning Technician, On a regular basis the committees, along with the MPO staff, provide recommendations to the MPO Board regarding short and long range planning, implementation of projects, and related issues. The MPO Board and each of its advisory committees operate under bylaws approved by the MPO Board, The MPO has an advisory committee specifically dedicated to reviewing and assisting WIth technical matters relating to the MPO's Congestion Management System (CMS) and the coordination of the CMS with the regional Intelligent Transportation System (ITS) architecture. The Congestion Management System/Intelligent Transportation System (CMS/ITS) Stakeholders Committee is made up of representatives from the Collier County Transportation Services Division from the Transportation Planning Department, Traffic Operations, and Collier Area Transit; Collier County Emergency Management, City of Naples Traffic Operations Department, City of Marco Island Public Works Department, a mayoral appointee from the City of Everglades City, a representative from the Florida Department of Transportation (FDOT) and a representative from the MPO's PAC. The CMS/ITS Stakeholders Committee meets bimonthly on the fourth Wednesday of each designated month, The MPO is the designated official planning agency to receive the Transportation Disadvantaged Trust Funds for planning for the transportation disadvantaged in the urbanized area, The MPO has a standing Transportation Disadvantaged Local Coordinating Board that is chaIred by a local elected official. The Local Coordinating Board (LCB) for the Transportation Disadvantaged is made up of representatives from the State, County and community in accordance with Rule 41-2,012, Florida Administrative Code and meets quarterly on the forth Wednesday of each designated month, All members of the LCB are appointed by the MPO, The principal responsibilities of the MPO include the development of a Long Range Transportation Plan, a Congestion Management System, a five-year Transportation Improvement Program, and related planning studies and projects deemed necessary to address transportation issues in the Collier County 4 Agenda Item No, 16A 16 September 28,2010 Page 202 of 295 area, Local transportation needs are reevaluated annually, Based on this evaluation, project priorities are established and made part of the MPO's annual Transportation Improvement Program. This information is forwarded to the Florida Department of Transportation for inclusion into its Five Year Work Program. The FDOT then programs these projects, in priority order, giving consideration to production schedules and funding constraints. In the event the Florida Department of Transportation cannot meet all of the MPO's priorities, the Department reports back to the Board to explain why its priorities cannot be met. By Federal and State law, all multi-modal transportation improvement projects must be included in and consistent with (to the maximum extent feasible) the MPO's Transportation Improvement Program in order to be eligible for Federal and State funding, Therefore, the MPO's Transportation Improvement Program is the primary plan that guides all state and federally funded transportation improvements in the area. - 5 Agenda Item No, 16A16 September 28, 2010 Page 203 of 295 II. GOVERNMENTAL REQUIREMENTS State and Federal laws require Metropolitan Planning Organizations (MPOs) to provide for consideration of projects and strategies that will: 1. Support the economic vitality' of the metropolitan area, especially by enabling global competitiveness, productivity, and efficiency; 2. Increase the safety of the transportation system for motorized and non-motorized users; 3. Increase the security of the transportation system for motorized and non-motorized users; 4. Increase the accessibility and mobility of people and for freight; 5. Protect and enhance the environment, promote energy conservation, improve the quality of life, and promote consistency between transportation improvements and State and local planned growth and economic development patterns; 6, Enhance the integration and connectivity of the transportation system, across and between modes, for people and freight; 7, Promote efficient system management and operation; and 8. Emphasize the preservation of the existing transportation system, - Additionally, MPOs are required to develop and adopt a Long-Range Transportation Plan and a Transportation Improvement Program, In developing these documents, the Safe, Accountable, Flexible, and Efficient Transportation Equity Act - A Legacy for Vsers (SAFETEA - LV) mandates that the public involvement programs of Metropolitan Planning Organizations shall, ".. .include a proactive public involvement process that supports and encourages early and continuous opportunities for the public to express its views on transportation issues to become active participants in the regional transportation planning decision making process," Surface transportation was brought into the 21" century by the Intermodal Surface Transportation Efficiency Act of 1991 (rSTEA) and the Transportation Equity Act for the 21" Century (TEA-21), which together shaped the highway program to meet the Nation's changing transportation needs. SAPETEA- LV builds on this firm foundation, supplying the funds and refining the programmatic framework for investments needed to maintain and grow our vital transportation infrastructure. SAPETEA-LV addresses the many challenges facing our transportation system today - challenges such as improving safety, reducing traffic congestion, improving efficiency in freight movement, increasing intermodal connectivity, and protecting the environment - as well as laying the groundwork for addressing future challenges. SAPETEA-LV promotes more efficient and effective Federal surface transportation programs by focusing on transportation issues of national significance while giving State and local transportation decision makers more flexibility for solving transportation problems in their communities. 6 Agenda Item No, 16A 16 September 28, 2010 Page 204 of 295 III. PUBLIC INVOLVEMENT PROCESS A. General Guidelines This Public Involvement Plan is intended to provide direction for public involvement activities to be conducted by the Collier MPO and contains the policies, goals, objectives, and techniques used by the , MPO for public involvement. In its public participation process, the MPO will: 1. Provide timely information about transportation issues and processes to citizens, affected public agencies, representatives of transportation agencies, private providers of transportation, other interested parties and segments of the community affected by transportation plans, programs and projects (including but not limited to local jurisdiction concerns), 2. Provide reasonable public access to technical and policy information used in the development of the Long Range Transportation Plan, the Transportation Improvement Program, and other appropriate transportation plans and projects, and conduct open public meetings where matters related to transportation programs are being considered, - 3, Give adequate public notice of public involvement activities and allow time for public review and comment at key decision points, including, but not limited to, approval of the Long Range Transportation Plan, the Transportation Improvement Program, and other appropriate transportation plans and projects. If the final draft of any transportation plan differs significantly from the one available for public comment by the MPO and raises new material issues, which interested parties could not reasonably have foreseen, an additional opportunity for public comment on the revised plan shall be made available, 4. Respond in writing to all applicable public input. When significant written and oral comments are received on the draft transportation plan (including the financial plan) as a result of the public involvement process or the interagency consultation process required under the U.S. Environmental Protection Agency conformity regulations, a summary, analysis, and report on the disposition of comments shall be made part of the final plan, 5, Solicit the needs of those persons traditionally under-served by existing transportation systems, including but not limited to minorities, elderly, persons with disabilities, and low-income households, 6, Provide a public comment period of forty-five (45) calendar days prior to the adoption of the Public Involvement Plan and/or any amendments. Notice of the 45-day comment period will be advertised m at least one newspaper of general circulation prior to the commencement of the 45- day comment period and on Collier County Government Access Television Channel. Notice will also be mailed or transmitted by electronic mail (e-mailed) to the entire MPO mailing list prior to the commencement of the 45-day comment penod, During the 45-day comment period, a copy of the proposed or amended Public Involvement Plan shall be published on the MPO website, 7, Provide a public comment penod of not less than thirty (30) calendar days prior to adoption ofthe Long Range Transportation Plan, the Transportation Improvement Program, the Unified Planning Work Program, Transit Development Plans, and other appropriate transportation plans and projects or amendments thereto, unless specifically addressed in numbers 8 and 9 below, 8, Provide a public comment period of not less than fifteen (15) calendar days pnorto adoption ofa Transportation Improvement Program administrative amendment as defined by the MPO Program 7 Agenda Item No, 16A16 September 28,2010 Page 205 of 295 Management Handbook, a Unified Planning Work Program revision as defined by the MPO Program Management Handbook, and the Transit Development Plan Annual Report, 9. No public comment period shall be required for typos and Scribner's errors to any MPO produced document or plan. 10. The Transportation Disadvantaged Service Plan (TDSP) shall be presented to the Local Coordinating Board for comment and approval prior to the approval of the MPO Board, The TDSP must be reviewed by the TAC, CAC and PAC. All TDSPs (major or minor) will be made available at a location accessible to all members of the community for public review and comment the fifteen (15) to thirty (30) calendar days prior to approval by the MPO Board, Unless federal or state adoption timetables dictate otherwise, the 15 day review period will be used, II, Coordinate its Public Involvement Process with statewide Public Involvement Processes wherever possible to enhance public consideration of the issues, plans and programs, and to reduce redundancies and costs. - B. Public Involvement Goals, Objectives, and Policies Goal: To provide the public with thorough information on transportation planning services and project development in a convenient and timely manner. Objective 1: The Collier MPO shall actively engage the public in the transportation planning process according to the policies contained in this Public Involvement Plan and State and Federal law. Policy 1.1: The MPO shall maintain an up-to-date database of contacts, including at a minimum, the following persons: a. Elected Officials b. Local Government Staff c, Transportation Agencies (port, airports, transit, etc.) d. Local Media e. Homeowners' Associations f, Civic Groups g. Special Interest Groups h, Collier County Libraries (for public display) I. Individuals expressing an interest in transportation planning activities. Policy 1.2: The MPO shall, when feasible, mail and lor e-mail meeting announcementslinvitations to the MPO contact list or to targeted groups for upcoming activities. Objective 2: The MPO shall keep the public informed of on-going transportation related activities on a continuous basis. Policy 2.1: The MPO shall make all publications and work products available to the public via the Internet and the MPO staff office, 8 Aqenda Item No, 16A 16 - September 28, 2010 Page 206 of 295 Policy 2.2: MPO staff shall be available to provide general and project-specific information at a central location during normal business hours and after hours at the request of groups such as homeowners associations, community meetings or school functions, with reasonable notice. Policy 2.3: The MPO shall produce a newsletter for distribution to the MPO contact list. Policy 2.3.1: The newsletter shall be published twice each calendar year, Policy 2.3.2: The newsletter should include, at a minimum, updates on current or recently completed projects, design projects, announcements of upcoming meetings, and contact information. Policy 2.4: The MPO shall maintain an Internet web site, Policy 2.4.1: The web site shall be updated and maintained to provide the most current information available, Policy 2.4.2: The web site shall, at a minimum, contain the following information: - a, Contact information (mailing address. phone, fax, and e-mail) b, Current MPO and advisory committee membership c. Meeting calendars and agendas d, Brief descriptions of current projects e, Work products and publications (Transportation Improvement Program, Long Range TransportatIOn Plan, Umfied Planning Work Program. etc,) f. Comment/Question form g, Links to related agencies (Florida Department of Transportation, Metropolitan Planning Organization Advisory Council. Collier Area Transit, etc,) Objective 3: The MPO shall encourage the involvement of all Collier County citizens in the transportation planning process. Policy 3.1: Target audIences shall be identified for each planning study conducted by the MPO, including residents, business and property owners and those traditionally underserved and underrepresented populations, including but not limited to, non-English speaking individuals and low income and minority households within the study area, Policy 3.2: The MPO shall, whenever feasible, hold public meetings at sites convenient to potentially affected citizens, Objective 4: The MPO shall strive to continually improve public involvement. Policy 4.1: The MPO shall continually evaluate public involvement techniques, according to the procedures contained in the Collier Metropolitan Planning Organization's Public Involvement Evaluation Guide, Policy 4.2: The MPO shall annually, compile the PIP Evaluation forms and proVIde a summary of the data to the MPO Board. 9 Agenda Item No, 16A16 September 28, 2010 Page 207 of 295 Policy 4.3: This Public Involvement Plan and the Evaluation Guide shall be periodically reviewed by the MPO staff in terms of its effectiveness in assuring that the process provides full and open access to all citizens. Policy: 4.4: The MPO shall update, revise or amend the PIP and Evaluation Guide whenever feasible, but at least every three (3) years. Objective 5: The MPO shall participate in public involvement activities for individual transportation improvement projects from the planning phase through construction. Policy 5.1: The MPO shall actively assist the Florida Department of Transportation (FDOT), local governments and transportation agencies in the development and implementation of public involvement techniques for planning and other studies, including Arterial Investment Studies and Project Development and Environmental Studies. Policy 5.2: The MPO shall cooperate with the FDOT to implement the Department's Community Impact Assessment Program. _ C. Public Involvement Techniques Public involvement is an ongoing activity of the MPO, with several techniques continually occurring, Public involvement is also an integral part of one-time activities such as corridor studies and regularly repeated activities such as the annual Transportation Improvement Program process and Long Range Transportation Plan updates. This section contains descriptions of public involvement tools ctnTently being used by the MPO, Additionally, tools being developed for possible future use by the MPO, and some used by other agencies; i.e" the FDOT, are included to present a more complete picture ofthe techniques used, Included with the description is a list of activities for which each tool may be used, MPO Web Site Description: The site was established in January 1999 with basic information about the MPO process, members, meeting times and contact information. Over the years, the site has been expanded to include information about specific projects undertaken by the MPO. Work products, such as the Unified Planning Work Program, the Public Involvement Process, the Transportation Improvement Program and the Long Range Transportation Plan are available for downloading from the site. Also, citizens are able to submit comments and sign up to be added to the various distribution lists maintained by the MPO. In 2007, the MPO expanded the site to include an interactive Community Outreach Tool. This interactive socio-cultural information source can be used to generate mailing labels based on location or community interest. This tool also allows the user to select a community of interest and the application will create a community characteristics report summarizing population, demographics, income, and household information in the community. The site also provides many links to other transportation related sites from the local to the national level. The website address is http://www.colliermpo.net The site is maintained and updated by MPO staff. 10 Agenda Item No, 16A16 September 28, 2010 Page 208 of 295 Activities: The site is used to promote ,regular and special meetings, planning studies, publications and work products. The site will also be used to inform the public of outreach activities by posting photos and summaries of events the MPO participates, MPO Master Database Description: MPO staff maintains a master database of all contacts, both business and public, on a continuous basis, The database includes committee membership, mailing information, phone numbers, fax numbers, e-mail addresses and Internet addresses, The database is used for maintaining up-to-date committee membership lists, special interest groups and homeowner association contacts, and the newsletter mailing list. Membership lists are generated using the database and are provided to the public, municipalities and other agencies upon request. The database will be used to establish and maintain a list of e-mail contacts for electronic meeting notifications and announcements, Activities: The database is used to enhance numerous public involvement activities, Legal Advertisements - Description: The MPO regularly advertises the MPO Board meetings, public hearings, the Local Coordinating Board (LCB) meetings, and other committee meetings where more than one ejected official has confirmed that they will be in attendance, The ads provide descriptions of the meeting agendas, including contact information, Activities: Regular meetings of the MPO Board and the LCB, other public meetings and rule changes, Semi-Annual Newsletter Description: MPO staff produces a semi-annual newsletter that is distributed to citizens, municipalities, media and other agencies. Citizens are added to the distribution list by their own requests, Opportunities to request being added to the list occur during public meetings hosted by the MPO, on the MPO web site, and when citizens contact MPO staff, Each issue of the newsletter includes staff contact information, upcoming meeting schedules, the MPO web site address, project highlights, and current planning project status reports, As appropriate, information regarding significant transportation issues, MPO awards, and other one-time activities are also included. Activities: The newsletter is used to promote regular and special meetings, planning studies, publications and work products. The newsletter will also be used to survey the public on transportation issues of importance to them, Display Ads Description: These ads are used to promote meetings that are not regularly scheduled, such as corridor study workshops. They are published in the local section of the newspaper in order to reach larger audiences than those typically reached through legal ads, Activities: Project specific meetings, workshops, open houses or hearings, 11 Agenda Item No, 16A 16 September 28,2010 Page 209 of 295 Project-specific Newsletters Description: For individual projects, such as corridor studies, which are typically performed using consulting services, newsletters are often used to address specific project issues. These newsletters are mailed to targeted residents, elected officials representing those areas, and business and property owners in the areas that are expected to be impacted by particular studies, Information regarding upcoming project meetings, alternatives being proposed in the areas, and other helpful project information is reported in these newsletters, Activities: Corridor studies, small-area studies, other planning studies or major activities. Other Newsletters Description: When project-specific newsletters are not used, articles may be prepared for publication in other newsletters produced by municipalities, homeowners associations, church groups, civic groups, or others that may have an interest in the project. These articles are subject to the publication dates and space restrictions of the individual publishers. - Activities: Corridor studies, small-area studies, other planning studies or major activities, Direct Mailings Description: Used to announce upcoming meetings or activities or to provide information to a targeted area or group of people. Direct mailings are usually post cards, but can be letters or fliers. An area may be targeted for a direct mailing because of potential impacts from a project. Groups are targeted that may have an interest in a specific issue, for example groups of aVld cyclists and pedestrians may be targeted for pathways and trail projects. Activities: Project-specific meetings, workshops, open houses, corridor studies, small-area studies, other planning studies or major activities, Press Releases Description: Formal press releases are sent to local media (newspaper, 1V and radio) to annOlUlce upcoming meetings and activities and to provide information on specific issues being considered by the MPO or its committees. Activities: Corridor or other planning studies, workshops, open houses, public hearings, and other MPO activities. TV Message Board Scripts Description: Information about regular MPO Board, Technical Advisory Committee, and Citizens Advisory Committee meetings and other public meetings is provided to the Collier County Government Access Television to be included in scrolling announcements, Government Access is provided to all cable customers in Collier County as part of their standard cable services. Activities: Regular meetings, project-specific meetings, workshops, open houses, public hearings and other MPO events or activities, 12 Agenda Item No, 16A 16 September 28, 2010 Page 210 of 295 Project-specific Web Sites Description: For individual projects, such as corridor studies, which are typically performed using consulting services, project-specific web sites are often used, These sites are used when project information is too extensive to be included on the MPO site. Project web sites can contain study area maps, meeting announcements, descriptions of potential alternatives, comment forms, user surveys and project team contact information. Activities: Corridor studies, small-area studies, other planning studies and major MPO proJects. Project Workshops/Open-Houses Description: These are public meetings that are generally open and informal, with project team members interacting with the public on a one-on-one basis. Short presentations may be given at these meetings. Project-specific meetings provide detailed project information to the public and solicit public comment. Activities: Corridor studies, small-area studies, other planning studies, project priority process, certification review, Long Range Transportation Plan and other major MPO activiti.., SmaU Group Meetings Description: During projects such as planning studies, meetings are held with small groups that have interest in the projects, Meetings could be with homeowners or neighborhood associations, civic groups, special interest groups, or other groups of affected or interested parties, Activities: Comdor studies, small-area studies, other planning studies, and other MPO activities, E-mail Announcements Description: Meeting announcements, reminders and MPO information are e-mailed to committee members and interested persons that have submitted their e-mail addresses to MPO staff, E-mail announcements are used to facilitate discussion and solicit public comment regarding specific MPO projects or issues. Activities: Corridor studies, small-area studies, other planning studies, regular meetings, public hearings, workshops, open houses, and other major MPO activities, Fact Sheets Description: Used to provide summary informatIOn regarding MPO policy, programs and projects, Fact sheets can be distributed at public meetings, on the MPO web site, and in public places such as libraries and commumty centers, Individuals and special interest groups can request fact sheets directly from the MPO staff office, Activities: Comdor studies, small-area studies, other plannmg studies, project prioritization process, Long Range Transportation Plan, Transportation Improvement Program, and other MPO activities, 13 Agenda Item No, 16A16 September 28, 2010 Page 211 of 295 MPO Logo Description: A logo representing the MPO is used to identifY products and publications of the MPO. A logo helps the public become familiar with the different activities of the MPO by providing a means of recognizing MPO products. Activities: A logo should be used on ~ll MPO publications, including those developed by consultants working on MPO sponsored projects. Public Hearings Description: These are public meetings used to solicit public comment on projects or issues being considered for adoption by the MPO. Hearings provide formal settings for citizens to make comments to the MPO or other decision-making bodies, They are recorded and transcribed for the record, Activities: Long Range Transportation Plan, Transportation Improvement Program, corridor studies, Project Development & Environmental studies, and other planning studies as needed for other .MPO activities. ... Comment Forms Description: Comment forms are often used to solicit public comment on specific issues being presented at workshops or other public meetings. Comment forms can be very general in nature, or can ask for very specific feedback. For example, a comment form may ask for comments on specific alignment alternatives being considered during a corridor study, or may ask for a person's general feelings about any aspect of transportation, Comment forms can also be included in publications and on web sites to solicit input regarding the subject of the publication and/or the format of the publication or web site. Activities: Public workshops, open houses, hearings and other meetings, general MPO activities, Surveys Description: Surveys are used when very specific input from the public is desired, A survey can be used in place of comment cards to ask very specific questions such as whether a person supports a specific alignment in a corridor study. Surveys are also used to gather technical data during corridor and planning studies. For example, participants may be asked about their daily travel patterns. Activities: Corridor studies, small-area studies and other planning studies. Government Aecess Television Description: Collier County maintains a cable television network that is part of basic cable service within the county. In addition to rolling message board scripts, Government Access Television also broadcasts regular and special meetings; both live and pre-recorded, as well as short informative programs about departmental activities or projects of interest to the general public. Activities: Corridor studies, small-area studies, other planning studies, regular and special MPO activities. 14 Agenda Item No, 16A 16 September 28, 2010 Page 212 of 295 Posters and Fliers Description: Posters and fliers are used to announce meetings and events and are distributed to public places such as city halls, libraries and community centers for display, These announcements may contain brief explanations of the purposes of meetings, the times and locations, and contact information. Posters and fliers may be used to reach a large audience that cannot be reached using direct mailings and/or newsletters. Activities: Corridor studies, small-area studies, other planning studies, regular and special MPO activities, Outreach Events Description: Participation in outreach events at public venues, fairs and festivals to inform the public about the role of the MPO and how individuals or groups can become involved in the metropolitan transportation planning process, Activities: Participation in Government Day at the Coastland Center Mall and similar public events throughout the year. Have printed materials available at outreach events, Orientations or Workshops Descriptions: Host orientations or workshops for new members of the MPO board. Activity: Conducting small group orientation or workshops to educate members of their duties and roles while serving on the MPO Board, 15 Agenda Item No, 16A16 September 28,2010 Page 213 of 295 IV. COMMONLY USED TRANSPORTATION DEFINITIONS AND ACRONYMS ADA Americans with Disabilities Act of 1990: Federal law that requires public facilities (including transportation services) to be accessible to persons with disabilities including those with mental disabilities, temporary disabilities, and the conditions related to substance abuse. ADT Average Daily Traffic: The number of vehicles passing a fixed point in a day, averaged over a number of days, The number of count days included in the average varies with the intended use of data. AMPO Association of Metropolitan Planning Organizations: A national nonprofit membership organization serving the interests of metropolitan planning organizations nationwide. AVO Average Vehicle Occupancy: The ratio of person trips to vehicle trips; often used as a criteria in judging the success of trip reduction programs, A VR Average Vehicle Ridership: The number 'of employees scheduled to start~ork during specified hours divided by the number of vehicles arriving at the site during those same hours. BMS Bridge Management Systems: Process for analyzing existing conditions and identifying future needs with respect to bridges; required for the National Highway System (NHS) as a part of Intennodal Surface Transportation Efficiency Act of 1991; and the extent to which the remaining public bridges are included in the process is left to the discretion of state and local officials. CAAA Clean Air Act Amendments: 1990 amendments to the federal Clean Air Act which classify non- attainment areas and provide for rules dealing with air pollution in such areas; specifically brought transportation decisions into the context of air quality control. CAC Citizen Advisory Committee: Advisory committee utilized by most metropolitan planmng organizations (MPOs) for citizen input into the transportation planning process. CIA Community Impact Assessment: Community impact assessment is "a process to evaluate the effects of a transportation action on a community and its quality of life," It is a way to incorporate community considerations into the planning and development of major transportation projects. From a policy perspective, it is a process for assessing the social and economic impacts of transportation projects as required by the National Environmental Policy Act (NEP A). The assessment may address a variety of important community issues such as land development, aesthetics, mobility, neighborhood cohesion, safety, relocation, and economic impacts, CIE Capital Improvements Element: A required element of local comprehensive plans which evaluates the need for public facilities, their cost and funding/schedule for construction; specific content for the CIE is found in Rule 9J-5.016 of the Florida Administrative Code and Chapter 163.3 177(3), Florida Statutes, CMAQ Congestion Mitigation and Air Quality Improvement Program: A categorical funding program created under ISTEA, which directs funding to projects that contribute to meeting national air quality standards in non-attainment areas for ozone and carbon monoxide, eMS Congestion Management System: A systemic process required under ISTEA to provide information on transportation system performance and identify alternative strategies to alleviate congestion and enhance mobility of persons and goods; process must be developed in Transportation 16 Agenda Item No, 16A 16 September 28,2010 Page 214 of 295 Management Areas (1MAs), the use of CMS in non-1MAs is left to the discretion of state and local officials; in Florida, MPOs will take the lead for the CMS in urbanized areas and FDOT will take the lead elsewhere, CMS Concurrency Management System: A systematic process utilized by local governments to ensure that new development does not occur unless adequate infrastructure (such as public facilities) is in place to support growth; requirements for the CMS are found in Rule 9J-5 .0055, Florida Administrative Code, CTCs Community Transportation Coordinators: Agencies contracted by the Florida Transportation Disadvantaged Commission to provide complete, cost-effective and efficient transportation services to transportation disadvantaged (TD) persons. CUTR Center for Urban Transportation Research: A legislatively created research center, located at the University of South Florida, whose purpose is to conduct and facilitate research and serve as an information exchange on issues related to urban transportation problems in Florida. DCA Department of Community Affairs: State and land planning agency responsible for a number of local and regional planning of programs, established in Chapter 163 and 380 ofthe*lorida Statutes. DOT Department of Transportation: Agency responsible for transportation at the local, state, or federal level. DR! Development of Regional Impact: A large-scale development, which is required to undergo a local review process; the appropriate regional planning council coordinates the review; the appropriate local government makes the approval decision, with the Florida Department of Community Affairs retaining appeal authority; Rule 28-24, Florida Administrative Code Identified types of development subject to Development of Regional Impact review. EIS Environmental Impact Statement: A document that explains the purpose and need for a project, presents project alternatives, analyzes the likely impact of each, explains the choice of a preferred alternative, and finally details measures to be taken in order to mItigate the impacts of the preferred alternative, Environmental Justice: Describes the impact of transportation plans or projects, either positive or negative, on a particular community or population, Derived from Title VI of the Civil Rights Act of 1964, Environmental Justice strives to ensure public involvement of low income and minority groups in decision making, to prevent disproportionately high and adverse impacts on low income and minority groups, and to assure that these groups receive equal benefits from transportation improvements, FDOT Florida Department of Transportation: State agency responsible for transportation issues in Florida. FHPP Federal High Priority Projects: Projects earmarked by Congress as high priorities at the federal level. These amount to roughly 5% of the total transportation budget, FHWA Federal Highway Administration: Division of the U.S, Department of Transportation responsible for administrating federal highway transportation programs, FS Florida Statutes: Documents in which Florida's laws are found, 17 Agenda Item No, 16A16 September 28, 2010 Page 215 of 295 FSUTMS Florida Standard Urban Transportation Modeling Structure: Computer model used in Florida for transportation planning to simulate existing and future travel patterns; developed by Florida Department of Transportation for long-range urban area transportation modeling, FTA Federal Transit Administration: Federal entity responsible for transit planning and programs, FTP Florida Transportation Plan: A statewide, comprehensive transportation plan, which establishes long-range goals to be accomplished over a 20-25 year time frame; developed by Florida Department of Transportation; updated on an annual basis, FY Fiscal Year: A budget year; runs from July 1 through June 30 for the State of Florida; and from October 1 through September 30 for the federal govenunent. HOV High Occupancy Vehicle: In Florida, vehicles carrying two (2) or more people receive this designation and may travel on freeways, expressways and other large volume roads in lanes designated for high occupancy vehicles, ICE Intergovernment Coordination Element: Required element of a local goveJllmlent comprehensive plan addressing coordination between adjacent local governments, and regional and state agencies; requirements for content are found in Rule 9J-5,OI5, Florida Administrative Code and Chapter 163,3 177(b)(h), Florida Statutes. ISTEA Intermodal Surface Transportation Efficiency Act of 1991: Federal law which restructured transportation planning and funding by requiring consideration of multimodal solutions, emphasis on the movement of people and goods as opposed to traditional highway investments, flexibility in the use of transportation funds, a greater role of MPOs, and a greater emphasis on public participation. ITE Institute of Transportation Engineers: An international society of professionals in transportation and traffic engineering; publishes Trip Generation (a manual of trip generation rates by land use type). ITS Intelligent Transportation System: Use of computer and communications technology to facilitate the flow of information between travelers and system operators to improve mobility and transportation productivity, enhance safety, maximize the use of existing transportation facilities, conserve energy resources and reduce adverse environmental effects; includes concepts such as "freeway management systems," "automated fare collection" and "transit information kiosks," JP A Joint Participation Agreement: Legal instrument describing intergovemmental tasks to be accomplished and/or funds to be paid between govenunent agencies. LCB Local Coordinating Board: Oversees the provision of Transportation Disadvantaged services. LOS Level of Service: A qualitative assessment of a road's operating condition, generally described using a scale of A (little congestion) to Elf (severe congestion). LGCP Local Government Comprehensive Plan: As required by Chapter 163, Florida Statutes, requires local governments to develop local comprehensive plans; also contains capital improvements, consistency and concurrency requirements, and provides for Rule Chapter 9J-5, Florida Administrative Code LRTP Long Range Transportation Plan: A 20-year forecast plan required of state planning agencies and MPOs; must consider a wide range of social, environmental, energy and economic factors in determining overall regional goals and consider how transportation can best meet these goals. 18 Agenda Item No, 16A 16 September 28,2010 Page 216 of 295 MG Minimum Guarantee: A funding category created in TEA-21 that guarantees a 90% return of contributions on formula funds to every state. MPO Activities: Plans, programs and projects related to the MPO process. MPO Metropolitan Planning Organization: The forum for cooperative transportation decision- making; required for urbanized areas wiilipopulations over 50,000. MPOAC Metropolitan Planning Organization Advisory Council: A statewide advisory council (consisting of one member from each MPO) that serves Florida's 25 MPOs as the principal forum for collective policy discussion; created by law to assist the MPOs in carrying out the urbanized area transportation planning process, NHS National Highway System: Specific major roads to be designated by September 30, 1995; the NHS will consist of 155,000 (plus or minus 15%) miles of road and represents one category of roads eligible for federal funds under ISTEA, Officials: People who have governmental decision-making, planning or adminisil:ative responsibilities that relate to MPO activities. PAC Pathways Advisory Committee: Advisory committee utilized by most metropolitan planning organizations (MPOs) for citizen input into the planning of sidewalks and pathways, PMS Pavement Management System: A systematIc process utilized by state agencies and MPOs to analyze and summarize pavement information for use in selecting and implementing cost-effective payment construction, rehabilitation, and maintenance programs; required for roads in the National Highway System as a part of ISTEA; the extent to which the remaining public roads are included in the process is left to the discretion of state and local officials; cnleria found in 23 CFR 500.021-209. PTMS Public Transportation Facilities and Equipment Management System: A systematic process (required under ISTEA) utilized by state agencies and MPOs to collect and analyze information on the condition and cost of transit assets on a continual basis; data is to be used to help people choose cost effectIve strategies for providing and keepmg transit facilities and equipment in good condition; process must be developed in Transportation Management Areas (TMAs); the use of CMS in non- TMAs is left to the discretion of state and local officials, Public Participation: is an mtegral part of a planning or major decision-making process. It provides opportunities for the public to be involved with the MPO in an exchange of data and ideas. Citizen participation offers an open process in which the rights of the community, to be informed to provide comments to the Government and to receive a response from the Government, are met through a full opportunity to be involved and to express needs and goals, ROW Right-of-Way: Real property that is used for transportation purposes; defines the extent of the corridor that can be used for the road and associated drainage, RPC Regional Planning Council: A multipurpose organization composed of representatives of local governments and appointed representatives from the geographic area covered by the council, and designated as the primary organization to address problems and plan solutions that are of greater than local concern or scope; currently there are 11 regional planning councils in Florida, In some area of Florida the Regional Planning Council is under contract to provide staff services to MPOs, 19 Agenda Item No, 16A16 September 28, 2010 Page 217 of 295 SAFETEA-LU: Safe, Accountable, Flexible, and Efficient Transportation Equity Act - A Legacy for Users. SIB State Infrastructure Bank: Method of fmancing large capital projects by taking advantage of borrowing against future state revenues. Sponsoring Agencies: Organizations or governmental units, which enter into agreements with the MPO to undertake transportation related activities, which will be part of the MPO planning process. SRPP Strategic Regional Policy Plan: A plan, developed by each Regional Planning Council (RPC), which contains goals and policies addressing affordable housing, economic development, emergency preparedness, natural resources of regional significance, and regional transportation issues; must be consistent with the state comprehensive plan. STIP State Transportation Improvement Program: The FDOT Five Year Work Program as prescribed by federal law, TAC Technical Advisory Committee: A standing committee of most naetropolitan planning organizations (MPOs); function is to provide advice on plans or actions of the MPO from planners, engineers and other staff members (not general citizens), TSCP Transportation and Community and Systems Preservation Pilot Program: A federal discretionary grant program created in TEA-2l that is designed to provide funding for revitalizing and rehabilitating transportation corridors. TD Transportation Disadvantaged: People who are unable to transport themselves or to purchase transportation due to disability, income status or age. TE Transportation Enhancements: Specific activities which can be funded with Surface Transportation Program (STP) funds; activities include pedestrianlbicycle facilities, acquisition of scenic easements and scenic historic sites, scenic or historic highway programs, scenic beautification, historic preservation, rehabilitation/operation of historic transportation structures, railway corridor preservation, control/removal of outdoor advertising, archeological planning/research and mitigation of highway runoff water pollution. TEA-21 Transportation Equity Act for the 21st Century: Federal Legislation authorizing funds for all modes of transportation and guidelines on the use of those funds, Successor to lSTEA, the landmark legislation that clarified the role of the MPOs in the local priority- setting process, TEA-2l emphasizes, increased public involvement, simplicity, flexibility, fairness, and higher funding levels for transportation, The Public: Includes citizens, public agencies, advocacy groups and the private sectors that have an interest in or may be affected by MPO acti\~ties, TIP Transportation Improvement Program: A priority list of transportation projects developed by a metropolitan planning organization that is to be carried out within the five (5) year period following its adoption; must include documentation of federal and state funding sources for each project and be consistent with adopted MPO long range transportation plans and local government comprehensive plans, TMA Transportation Management Association: A membership organization designed to help a group of businesses, companies, and other interested parties implement a commute management program; some funding for these groups is available through the state Commuter Assistance Program (CAP). 20 Agenda Item No, 16A 16 September 28,2010 Page 218 of 295 TMA Transportation Management Area: An area designated by the V,S, Department of Transportation given to all urbanized areas with a population over 200,000 (or other area when requested by the Governor and MPO); these areas must comply with special transportation planning requirements regarding congestion management systems, project selection and certification; requirements identified in 23 CFRO 450.300-33.6. TSM Transportation Systems Management: Strategies to improve the efficiency of the transportation system through operational improvements such as the use of bus priority or reserved lanes, signalization, access management, turn restrictions, etc. UPWP Unified Planning Work Program: Developed by Metropolitan Planning Organization (MPOs); identifies all transportation and transportation air quality tasks and activities anticipated within the next one to two years, including a schedule for the completion of the identified tasks and activities, WAGES Work and Gain Economic Self Sufficiency: Flonda's welfare to work program, - 21 Agenda Item No, 16A 16 September 28, 2010 Page 219 of 295 - EVALUATION GUIDEBOOK 22 Agenda Item No, 16A 16 September 28, 2010 Page 220 of 295 EVALUATION GUIDEBOOK TABLE OF CONTENTS Introduction .....,................"..,."..,..,..,..,..""..,.., ,.,...,.','...,.., ..........,....,................ Page 24 Evaluation Methods and Performance Goals.. ,....,..,.. ,.,.....'...,.., ,................,......,...,....Page 24 Improvement Strategies...., ...,.,......"".., ..,., ,., ,.".."",....,.. ....,................,......,.........Page 25 Evaluation Form ..................,..""""...'",......"..".'.'".."'..',,, .....,.................,......... Page 30 Improvement Strategies Form ..............,............,...............' '...... .......................,..... Page 31 - 23 Agenda Item No, 16A16 September 28, 2010 Page 221 of 295 INTRODUCTION The Federal Highway Administration and the Florida Department of Transportation require that the Collier Metropolitan Planning Organization (MFO) continuously evaluate the effectiveness of public involvement activities. By continuously evaluating public involvement activities, it is possible to improve or add new public involvement tools and practices to the MPO program and to discontinue activities that are ineffective, The purpose of this guidebook IS to provide guidelines for the evaluation of public involvement techniques. The MPO's public involvement policy is contained in the Public Involvement Plan. The Public Involvement Plan includes descriptions of the roles and responsibilities of the MPO and other agencies in the public involvement process, Also included in the Public Involvement Plan are descriptions of various public involvement techniques that could be used by the MPO. This guidebook describes public involvement techniques, outlines the steps to be taken to evaluate those techniques, identifies measures to quantifY success rates, and outlines strategies to improve the MPO's public involvement process. This guidebook is intended to be a "living" document, with additions and cQap.ges based on each evaluation that is performed. This guidebook should be reviewed at least every three years to ensure that appropriate changes are being implemented by the MPO. EVALUATION METHODS AND PERFORMANCE GOALS In order to determine the effectiveness of the public involvement tools, they must be evaluated and compared to established performance goals, The typical methods for evaluating the effectiveness of public involvement tools are surveys and quantitative statistical analyses, This section briefly describes evaluation methods used by the MPO. For each public involvement tool, performance goals and methods for meeting those goals have been identified, Surveys Description: Surveys typically consist of short, specific questions regarding public involvement tools that are ongoing or that were used on specific projects. Surveys can be conducted in person, by phone, mail or e-mail. Face-to-face and telephone surveys provide quick responses and can be used when a respondent's answer may lead to a follow-up question, For example, respondents may be asked if advertisements are an effective notification tool. If the response is no, the surveyor can ask the respondent why advertisements are not effective and also what other tools they would prefer. In-person and telephone surveys can target specific areas or groups or can be random samplings. Mail surveys may be used to provide written records of respondent's answers, Mail-back surveys can be distributed at meetings, inside other publications, or by mailing directly to potential respondents. Respondents can be targeted groups, such as members of special interest groups or residents of specifie areas, or they can be randomly generated. Return postage for mail surveys typically can pre-paid by the MPO, or can be the responsibility of the respondents, E- mail surveys, like mail surveys, provide written records of responses. Unlike mail-back surveys, there is little to no reproduction or distribution cost to the MPO to send out the surveys, and little to no cost to respondents to return responses. To use e-mail surveys.itis necessary to have e-mail addresses for the targeted respondents; and random distribution is not really an option. Statistical Analysis Statistics can be used to determine the "return on the investment" of producing public involvement tools. For example, the number of persons attending an activity can be compared to the number of persons that 24 Agenda Item No, 16A 16 September 28,2010 Page 222 of 295 were notified of the activity, This type of evaluation can be an indicator of whether or not the tools used for public involvement are actually reaching the intended audience, or which tools have a greater response rate. Statistical analysis is used to evaluate survey responses and the results of the analysis are compared to the evaluation measures to determine the rates of success of public involvement tools. IMPROVEMENT STRATEGIES The MPO continually strives for improved public involvement, Improvements should be made to increase public awareness and to improve the quanfity and quality of information provided to the public. The decisions made by the MPO affect the entire population, both residents and visitors, of Collier County. Therefore, seeking public input on those decisions is vital to the success of the MPO as the agency responsible for transportation planning. Within one month after the completion of an activity or at milestones during an activity, evaluation of public involvement should occur. For ongoing activities, evaluation should occur at least quarterly. Each time a public involvement evaluation is performed, a list of improvement strategies should be identified for implementation, If improvement is needed for an ongoing public involvement task, such as the MPO web site, a reasonable completion date should be established, - If improvement is needed for one-time activities, such as corridor studies, the improvement should be implemented where appropriate on future activities, . 25 " ..s..s ..s rIl "0';; iU ...... = ? ~.~ 5 C'd 5 o E 8 ~.- ~~~~~ ("")Vl-3..2 c- ~ rIl ~ 1-: ~ 5 .5 ~ 0 I~ 0 6 .S:: ~ ~ -;t)>--~ r3~2og~:::: -"-"-2'" .... "'; E ~ ~ t ~..."... 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" :; " c .... ~ .~ C :E 1:: " " ""'" "" ~ " u "" to) 11) ~ -: .( VJ It) s:: '" u " ..... 11) U _ t:: t..(.::: e " - e " .- " 0 5"55 >~EJ!l 0..0 11) c: ",;g"Q) ",".\:: 5 ;> v u C t'tS 4.) = .0 tr.l bll:::l .:::.... ~ 0 ;1l - 5 " E {/J 0 ; tS ~ g Cl) .53 0 l.tJ -= ~ 5l ~ ~ ;; gj ,5 S i: > 1:: o..s ~ 'co .8 ~ ~ '" "" ~ Q) ,., Q) Q) "O..c: " - .B~ ~-s 5~ t) ~ Q) '- E"" ~ .S o ~ ' ':f? 1: ~ ~ ~ '': _ " 0 ..... 0 " o 0. 0lJ e ~ " a ~'E s ~ E -.;",g "" ~ - ~ " o ~ .... Q) 0. ..... o .... " ..0 " :; z u ti cO .... 2 ]--0 en] _ u '" '" U 1: > ,.. ~ "" " u ~ " " E E " ;> o l? > ,.. " :0 00 ';; '" Q) a " ~ o u " " u 0:= 'Z ..c " " ..00. Eo; "" .... ,- Q) "0 " Q) " ~ OIl '" Q) ~-5 u .5.9 Agenda Item No, 16A 16 September 28, 2010 Page 226 of 295 '" ~ ~ '" "" "" Q) ,., " " "O..c: " - " - ~..2 5~ tl ~ " ,- E] ..... ,- " ~ ~1: '"", " I_"'=' 1"-< " " 8. E i'l ;:l .... E C [i e 1" 1;; ~~8. - '" ~ ~ " o ~ .... " 0. ..... o .... " ..0 E ;:l z u ti cO ~ 2 ]-0 - " ""..c: ~ ~ u ~ ~ .~ ~ "0 " '" ~ ~ " V; o 0.. Agenda Item No, 16A 16 September 28,2010 Page 227 of 295 Collier MPO Public Involvement Evaluation Form Tbis form should be completed for each public involvement evaluation. Evaluation of: - Planning Study - Specific Tool(s) - Other - please specify If this is a study evaluation, is this: _ mid-study _ end of study List the public involvement tools used during the study: - Description of Study or Tool: Audience(s) Targeted for Public Involvement: Type of Evaluation(s) to be conducted: _ Qualitative - Survey _ Statistical Analysis Survey, indicate type: - Face-to-Face _ Telephone _Written - Mail-back I Targeted Respondents: ! I Statistical Analysis, description Date Evaluation Began: Date Completed: Completed By: 30 Aoenda Item No, 16A16 ~ September 28, 2010 Page 228 of 295 Collier MPO Public Involvement Evaluation Improvement Strategies Form Study or tool: I Date Evaluation Completed: Improvement Strategies: - i__ 31 Agenda Item No, 16A 16 September 28, 2010 Page 229 of 295 Collier MPO Public Involvement Evaluation Form These forms should be completed for each appropriate public involvement tool. Evaluation ofMPO Web Site. EVALUATION FOR THE MONTH OF # ofMPO Web Site Hits Evaluation Criteria 5% Entire Average Per Home Minimum Result- increase Result- Site Day Page of 90 hits Criteria in hits per Criteria per month Achieved quarter Achieved List aspects to the Web Site that staff added, edited, or changed. Statistical Analysis, description: Other Comments: Date Evaluation Began: Date Completed: Completed By: 32 Agenda Item No, 16A16 September 28,2010 Page 230 of 295 Collier MPO Public Involvement Evaluation Form These forms should be completed for each appropriate public involvement tool. EVALUATION OF THE NEWSLETTER List of articles in the newsletter: # of articles: # of pagl:li: # of Newsletters mailed: # of Newsletters hand delivered: List of meetings were the newsletter was available: # of Newsletters available at public meetings: # of Newsletters available at libraries: _# of Newsletters available at public buildings:_ Return Rate: I Newsletter Comments Received From Recipients: I I i Date Evaluation Began: Date Completed: Completed By: ~- 33 Agenda Item No, 16A 16 September 28, 2010 Page 231 of 295 Collier MPO Public Involvement Evaluation Form These forms should be completed for each appropriate public involvement tool. EVALUATION OF MPO BOARD ORIENTATION List of Topics Covered by the Orientation: - # of Attendees: Names: Length of Presentation: Presentation Made By: Comments Received From Attendees: Date Evaluation Began: Date Completed: Completed By: 34 Agenda Item No, 16A 16 September 28,2010 Page 232 of 295 Collier MPO Public Involvement Evaluation Form These forms should be completed for each appropriate public involvement tool. EVALUATION OF List of Topics Covered by the Presentation: - I # of Attendees: I I Length of Preseutation: Date of Presentation: Presentation Made By: Comments Received From Attendees: i Improvement Strategies: , Evaluation Date: Completed By: 35 Agenda Item No, 16A16 September 28,2010 Page 233 of 295 APPENDIX A REGIONAL PUBLIC INVOLVEMENT PROGRAM INTRODUCTION On January 27,2004, the Collier and Lee County MPOs entered into an interlocal agreement to promote and establish a forum for communication and coordination and to foster joint regional cooperation and conduct regarding transportation planning in accordance with Section 339.175, Florida Statutes, 23 C.F.R. 450.312, and the goals and requirements of the Transportation Equity Act for the 21 st Century (TEA-21) and its successor legislation, the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users, (SAFETEA-LU). The agreement committed both MPOs to develop a bi-county transportation model, a joint regional long range transportation plan, Joint..regional priorities, and a Joint Regional Public Involvement Plan. According to this Agreement, a joint regional public involvement component must be included in each MPO's existing public involvement plan and adopted as part of the annual Public Involvement Plan update. This joint regional component will prescribe public notice and outreach actions and measures to assure public access and involvement for all joint regional activities, including the development of the joint regional long range transportation plan and the annual regional priority list, within the bi- county area. OVERVIEW OF EXISTING REGIONAL COORDINATION The Collier and the Lee County MPOs currently coordinate regional transportation issues by collaborating at meetings such as the Metropolitan Planning Organization Advisory Council (MPOAC) Staff Directors' Advisory Committee and Governing Board and the Coordinated Urban Transportation Systems (CUTS) Committee. Both MPOs also have a member of each MPO staff serving as a voting member on the other's Technical Advisory Committee in order to coordinate regional transportation planning activities. Finally, both MPOs annually hold at least one joint Metropolitan Planning Organization policy board meeting, a joint Technical Advisory Committee meeting, a joint Citizens Advisory Committee meeting and this year we have just added a joint Bicyc1e/Pedestrian committee meeting. Currently, the two MPO's are moving forward with a Joint Scope and Request for Proposal for the update of the Long Range Transportation Plan so that the MPO's will end up with a better coordinated Long Range Plan, The MPO's are also working together and coordinating on regional projects such as the SR 82 PD&E study, the 1-75 Expressway Authority and the Immokalee Pathway project to ensure that these projects are consistent with the local and regional plans. 36 Agenda Item No, 16A 16 September 28,2010 Page 234 of 295 REGIONAL PUBLIC PARTICIPATION GOAL AND OBJECTIVES The goals and objectives of the Collier and Lee County MPO's Public Involvement Plans will also govern the public involvement process of the regional transportation plan. The Public Participation Goal of the Collier Metropolitan Planning Organization is to provide the public with through information on transportation planning services and project development in a convenient and .timely manner. REGIONAL PUBLIC INVOLVEMENT STRATEGY Each MPO will make appropriate use of the public involvement techniques in its own Public Involvement Plan for the public involvement process of the regionallong.range transportation plan and the regional transportation priorities. In addition, public input data sharing, MPO newsletters, MPO brochures, and coordinated media outreach are proposed as regional public involvement strategies to complement the separate public involvement efforts of both MPOs. PUBLIC INPUT DATA SHARING The staff of each MPO regularly meets to discuss regional issues and priorities and to share public involvement received that affects the regional plans. Both MPO's have now included regional web pages on their respective web sites that is used to inform the public on regional plans, meetings and projects and to encourage public input into the regional programs that are established, REGIONAL WEB SITE The Lee and Collier MPO's have established a regional website component that consists of regional web pages on both of the MPO websites, These web pages include the adopted regional documents, minutes and agendas for the joint meetings, regional maps, priorities and upcoming meetings of interest. Changes to the web pages are coordinated between the staffs to ensure that the data on each website is up to date and consistent. NEWSLETTERS The newsletters published by each MPO in accordance with its respective Public Involvement Plan shall be used to inform the public about recent and upcoming joint regional 37 Agenda Item No, 16A 16 September 28,2010 Page 235 of 295 long range transportation planning activities, including comprehensive updates or amendments of the joint regional long range transportation plan and updates or changes to the joint regional transportation priorities, and project planning activities for facilities on the joint regional transportation plan. The two MPO staffs should collaborate or consult with each other in the preparation of articles on regional matters to be used in their newsletters. BROCHURES Each MPO, when it next prints its public information brochures, should incorporate basic information about the coordination of its planning activities with the other MPO, such as annual joint committ~e meetings and the joint regional website pages on each of the MPO's website. MEDIA OUTREACH - The Collier and Lee County MPOs will coordinate their outreach to the key media contacts in the bi-county region on significant regional transportation issues, and provide event-driven press releases and news items to publicize joint regional long range transportation planning activities such as joint MPO and Committee meetings, joint studies of transportation issues affecting both counties, and public workshops and hearings on the development of the joint regional long range transportation plan. Media outreach may also include public service announcements in partnerships with other agencies. These outreach efforts should complement and not conflict with or pre-empt efforts already being conducted by the Collier and Lee County MPOs based on their Public Involvement Plans, 38 Agenda Item No, 16A 16 September 28, 2010 Page 236 of 295 Appendix C Private Transportation Provider Questionnaire Tlndale-Oliver & Associates, Inc, August 2010 C-l Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28,2010 Page 237 of 295 Collier County Transportation Service Provider Survey Collier Area Transit (CAT) is in the process of developing its ten-year Transit Development Plan (TOP) major update, in accordance with the Florida Department of Transportation (FDOT) TOP Fiorida Rule 14- 73.001. The State of Florida requires that CAT list all of the transportation providers within its geographic service area. Please take the time to fill out this survey and assist CAT in providing better transportation to all of Collier County's residents. ...' 1, What is the name of your company? 2, What type of service do you provide? (e,g" taxi, demand response, charter) 3, Please list the location of your facilities: Name (e.g., dispatch) Location Age Condition (please circle one) Excellent Good Fair Poor Excellent Good Fair Poor Excellent Good Fair Poor 4, What are the boundaries of your service area? 5. What are your hours of operation? 6, What is your fare per trip? 7, What is your service frequency? 8, What are your primary destinations? 9, What is your average annual ridership? 10, Please list your rolling stock Type (e.g., car, bus) Age Number of Units Special Accessories 11, Please list any other equipment used to perform daily operation (e,g" automotive repair) Type Age Number of Units Condition (please circle one) Excellent Good Fair Poor Excellent Good Fair Poor Excellent Good Fair Poor 11, Please list any affiliations with groups or programs involved with public transit: Thank you for taking the time to complete this survey. Please return the completed survey to Tindale- Oliver & Associates, inc" 1595 South Semoran Boulevard, Suite 1540, Winter Park, Fiorida 32792, or fax to (407) 657-9106, or email pwhilton@tindaleoiiver.com. If the information is available in another format, please mail, fax, or e-mail the existing format without completing this questionnaire, . 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" c o I ~ e ~ , o . 1 . o Z S .~,~ : I ~ i2 - ilii u ~ E_~ 5 ~ '" :: a:,t.5: <l: u . u < . , ~ J . o ~ ,5 ~ I " u S < -' gJ I;) t= ~ ~ ~ ~ Q U '" <is o ~ ~ , ! ~ o ~ , . u ~ ;: W <J) g z o ~ .; . o j jj ~ " , ~ . ~ j E . " 'J U ~ j , u J g < " - to ~ ~ ~ : J ~ < : ~ ~ il r.'J .5 G ('l , u 1 o ~ iD . ~ . " , " E " < . a - j ~ I ~ ~ u " o ~ ~ <. < ~ , ~ , . ~ ~ Ht; 15 is ~ ~ :- .:: ~ ~ ~ ~ } ~ ~ - (.'J "- :3 ~ ~ ~ . ! ~ . , " - " g.' II , < ..- ~ & .:c J < " o 1 ::, I ~ !3 '0 ~ ~ ~ ~ ... ~ j ~ u ~ ~ ~ w Z ~ i o . o i G 6 .' < Appendix 0 ,Public Outreach and Notifications Agenda Item No, 16A16 September 28, 2010 Page 239 of 295 Tindale-Ollver & Associates, Inc, August 2010 Collier Area Transit Transit Development Plan 0-1 A enda Item No, 16A16 Page 240 of 295 You are invited to participate in a Collier Area Transit discussion group meeting! Collier Area Transit (CAT) is developing its 2010/2011-2019/2020 Transit Development Plan (TDP). The TDP will guide public transportation in Collier County over the next ten years. Please come share your ideas and input so that we can make public transportation work better for our community. Discussion group meetings will be held on Wednesday, April 7th and Thursday, April 8th. The meeting details are provided below. Please attend the meeting that is most convenient. When: Wednesday, April 7, 2010 Time: 5 p.m. to 7 p.m. Where: East Naples Library 8787 Tamiami TI'ail East r\Japles, Florida 34113 I When: Thursday, April 8, 2010 I Time: 5 p.m. to 7 p.m. Where: Immokalee Library 417 North 1st Street Immokalee, Florida 34142 j I i I I, I , I I I I ' : i 1 , Please RSVP by Monday, April 5th, 2010 to Patricia Whitto~ ' at pwhitton@tindaleoliver.com or 407-657-9210. the purrl1ect ride... Aoenda Item No, 16A 16 Page 241 of 295 You are invited to participate in a Collier Area Transit discussion group meeting! --- Collier Area Transit (CAT) is developing its 2010/2011-2019/2020 Transit Development Plan (TDP). The TDP will guide public transportation in Collier County over the next ten years. Please come share your ideas and input so that we can make public transportation work better for our community. Discussion group meetings will be held on Wednesday, April 7th and Thursday, April 8th. The meeting details are provided below. Please attend the meeting that is most convenient. When: Wednesday, April 7, 2010 Time: 9 a.m. to 11 a.m. Where: Rookery Bay I Environmental Learning I Center I 300 Tower Road I Naples, Florida 34113 I Please RSVP by Monday, April 5th, 2010 to Patricia Whitto~ at pwhitton@tindaleoliver.com or 407-657-9210. the purrrfect ride... When: Thursday, April 8, 2010 Time: 9 a.m. to 11 a.m. Where: Collier County Agricultural Center 14700 Immokalee Road Naples, Flol-ida 34120 I . ... ~ .. a... . ~ : .. Collier Area Transit CAT Taller de Desarrollo del Plan de Transportaci6n Publica . Le gustaria que hubiera mas rutas y que el servicio fuera mas frecuente? . Tiene nuevas ideas que quisiera compartir con nosotros? Queremos escucharle... Venga y comparta sus ideas con nosotros para poder mejorar el sistema y servicio de transportacion publica Cuando: . Bora: Donde: Jueves, ]4 de Enero del 20]0 5:00 PM - 7:00 PM Golden Gate Community Center 4701 Golden Gate Parkway Naples, FL 34116 Aquellas personas que no puedan asistir aJ taller, pew quieren ofrecer sus comentarios, pueden hacerlo enviil11donos un correo electronico a traves de nuestra pagina de internet http:' i collien!o\.nel!C/\T 0 enviando sw.; comemarios porIa oticina de con-eo regular atencion: ra-l tricia Whitton at Tindale-Oliver & Associates. Inc" 1595 South Semoran Blvd., Suite 1540, I Winter Park, Florida 32792. i I De acuerdo con e] Acto de Americanos Desabilitados de] 1990 (Americans with Disabilities Act] 990), las personas que necesiten aco1l1odo espeCIal en este taller debido a su incapacidad o impedimento fisico. deben contactar a: Glama Carter ell e1 DepaI1amento de Transportaci6n Publica (CAT), 2885 S, Horseshoe Drive. Naples. FL 341040 al (239) 252-8192, no mas de 48 horas antes del tal1er. Para preguntas 0 mas informacion en espanol, por favor eontaete a: Glama Carter (239) 252-5832 EI paseo perfecto , . at.. - t." ... at.. : I I Collier Area Transit CIT Transit Development Plan (TOP) Workshop . Would you like to see more routes, more frequency? . Do you have ideas that you wish to share with us? We want to hear them... Come share your thoughts so that we can better serve your When: Thursday, January 14, 2010 Time: 5:00 PM - 7:00 PM Where: Golden Gate Community Center 4701 Golden Gate Parkway Naples, FL 34116 For questions and more .- information, please contact: laChant Barnen at : (401J 651-9210 the purrrtect ride... NAPLES DAlL"'~Qtem No, 16A16 eprember 28,2010 1075 Central Avenu Page 244 of 295 Naples, Florida 34102 Fax: (239) 263-4703 NOTICE OF PUBLIC MEETING ~ Collier Area Transit (CAT) announces the following public workshop to which all persons are invited, DA TEITIME/LOCA TION January 14,2010 5:00 p.m. to 7:00 p.m. Golden Gate Community Center 4701 Golden Gate'Parkway Naples, FL 34116 Collier Area Transit is working to develop the 2010/2011 through 2019/2020 Transit Development Plan, Please join us at the Golden Gate Community Center for a workshop on how to make public transportation work better for our community and find out more information on the transportation plan's progression, Come out and share your thoughts so we can better serve you, People who would like to offer comments, but are unable to attend the workshop, may do so by visiting our website at http://colliergov,netlCAT or sending them via post office mall to the attention of Patricia Whitton at Tindale-Oliver & Associates, Inc" 1595 South Semoran Blvd" Suite 1540, Winter Park, Florida 32792, In accordance with the Americans with Disabilities Act of 1990, persons needing a special accommodation at this workshop because of a disability or physical impairment should contact Glama Carter at Collier Area Transit, 2885 S, Horseshoe Drive, Naples, Florida 34104 or (239) 252-8192, not later than 48 hours before the workshop, To be published on: Sunday. Januarv 3'". 2010 Please send proof of publication to: Collier County, Transportation Services Division All: Glama Carter, CAT Principal Planner 2885 South Horseshoe Drive Naples, Florida 34104 (239) 252-5832 Purchase Ordcr # 4500111219 Account #059460 ca Agenda Item No, 16A16 September 28, 2010 Page 245 of 295 COLLIER AREA TRANSIT COLLIER AREA TRANSIT TRANSIT DEVELOPMENT PLAN GE'\ER\L C(HJ\IE'\T CARl> Name: Address City State Zip Telephone (optional) Email (optional) COMMENTS Please use this form to provide written comments to the Collier Area Transit ICA T) staff and project team, We encourage you to provide your name and contact information so that we may keep you informed or respond to questions or concerns, We appreciate your feedback, PI('<lSl' liII olllllll' nHuIHl'nlranl and plan' af thl' dt'signalt.'d luration 01 llIail \ tlllr "rilll'lI (.OIl1I1H.'II.... to I indalc-{)Ih ('I f..\.: \ssodall's. Inc_ \11 11: I rid a " hiUOll. at 15'15 Sllnlh S"II",ran 111\ d. Snite 15-l0. "inter )'ark. I- I J2792 Ill' H\hiltOl}!({ 1indall'olhcLl'om b~ "Jan.-h I, 2UlU. Agenda Item No, 16A 16 September 28,2010 Page 246 of 295 ca Collier Area Transit (CAT) Transit Development Plan (TOP) Public Workshop Survey Please take the time to complete this short survey. Responses will be used to develop the CA T TOP, The TOP will guide Collier County's public transportation over the next ten years, Please circle your answers. 1, Are you aware of CAT and its services? Yes No 2, Is there a need for additional transit service in Collier County? Yes No 3, Do you use CAT? (If yes, please answer Question 4. If no, please skip to Question 5) Yes No 4, What is your perception of CAT? Good Satisfactory Poor 5, What type of transit services would you like to see more of in the Collier County area? (Please circle only one answer) More Frequent Bus Service Express Bus (Travels from point A to point B without stopping) Trolley (Streetcar powered electrically and typically operated on city streets) Increased Weekend Service Late Evening Service 6, Do you believe there is a traffic congestion problem in Collier County? Yes No 7, Are you willing to pay additional local taxes for an expanded transit system? Yes No 8, Is more regional transportation needed to connect Collier County with other counties or cities? If yes, which counties or cities, Yes No 9, At some point in the future, do you envision that rail transit will be needed in the county? If so, when should it be implemented and which locations should be the major destinations? Yes No 10, What type of overall improvement do you believe would be more important for CAT to pursue in the near future? (Please check (0) only one answer) _Improving the frequency of existing bus routes _Extending bus service to new areas 11, If you are not a current CAT user, what would interest you in using the CAT system? Increased Frequencies Extended Evening Service Increased Weekend Service Other Thank you for completing this survey. Please place your completed survey at the designated location or mail your written comments to Tindale-Oliver & Associates, Inc" Attn: Tricia Whitton, 1595 South Semoran Boulevard, Suite 1540, Winter Park, Florida 32792 or pwhitton@tinda/eoliver,com by March 1, 2010, Agenda Item No, 16A16 September 28,2010 Collier Area Transit - Transit Development Plan Review Committee Meeting W<lge 247 of 295 Collier County Transportation Services Division - Conference Room Thursday, February 25, 2010 2 p.m. to 4 p.m. Review Committee Members in Attendance: Paul Starzyk, Collier County Transportation Disadvantaged Local Coordinating Board Joe Bonness, Collier County Pathways Advisory Committee Tim Nance, Collier County Citizens Advisory Committee George Archibald, Collier County Congestion Management System/Intelligent Transportation System Stakeholder Committee Chuck Mohlke, Collier County Technicai Advisory Committee Julia Davis, Florida Department of Transportation Collier Countv Staff in Attendance: Michelle Arnold, Collier Area Transit Glama Carter, Collier Area Transit Phil Tindall, Collier County Metropolitan Planning Organization Lorraine Lantz, Collier County Metropolitan Planning Organization Consultants in Attendance: Richard Dreyer, Tindale-Oliver & Associates, Inc. Tricia Whitton, Tindale-Oliver & Associates, Inc. Collier Area Transit (CAT) is in the process of developing its FY2010/2011- FY2019/2020 Transit Development Plan (TDP). As part of the TDP process, a Review Committee has been established to provide project oversight. The first Review Committee meeting was held on Thursday, February 25, 2010 at 2 pm in the Collier County Transportation Services Division Conference Room. The meeting began with introductions of each Review Committee member followed by a brief explanation of the committee's role. Review Committee members were selected in an effort to establish a committee of representatives that could provide comprehensive and' diverse input throughout the TDP process. The committee will be tasked with guiding and providing input on the TDP process and reviewing the TDP documents. The TDP scope of services and project schedule were handed out to each Review Committee member so that everyone is aware of the upcoming TDP tasks. After the 1 Collier Area Transit TDP Review Committee Meeting #1 Tindale-Oliver & Associates, Inc, Agenda Item No, 16A 16 September 28, 2010 Collier Area Transit - Transit Development Plan Review Committee Meeting ifI'<lge 248 of 295 Collier County Transportation Services Division - Conference Room Thursday, February 25, 2010 2 p.m. to 4 p.m. scope of services and schedule were briefly discussed, the consultant reviewed a PowerPoint presentation handout that included the following elements: . An overview of the TDP purpose . An overview of the elements that will be included in the TDP . The TDP pUblic participation process that will be utilized . The selected stakeholder representatives and reoccurring themes from the completed interviews . Results from the first TDP public workshop . Results from the 2004-2008 trend analysis . The peer selection process and selected peer systems: o Escambia County Area Transit o Lakeland Area Mass Transit District o Manatee County Area Transit o Okaloosa County Transit o Pasco County Public Transit o Sarasota County Area Transit o Space Coast Area Transit After the presentation overview, the TDP next steps were discussed. Potential dates for the next Review Committee meeting include Thursday, April 15th and Thursday, April 22nd from 2 p.m, to 4 p,m, The consultant will send an email polling the group for their preferred meeting date. During the second part of the meeting, the Review Committee was asked to provide input relating to issues that should be considered during the TDP development process, Discussion took place on the following topics: . The committee is interested in setting up a blog to share comments related to the documents they are reviewing. Without the opportunity to share thoughts immediately, ideas may be lost by the next scheduled meeting. CAT is prepared to discuss the implementation of a blog with the IT Department; however, some concerns over the violation of Sunshine Law need to be further explored. . There are some concerns that were raised regarding ratio of subsidy provided for the system and how the information will be presented in the document. The consultant explained that studies exist regarding the ratio of transit Tindale-Oliver & Associates, Inc. 2 Collier Area Transit TDP Review Committee Meeting #1 Agenda Item No, 16A 16 September 28, 2010 Collier Area Transit - Transit Development Plan Review Committee Meeting W<lQe 249 of 295 Collier County Transportation Services Division - Conference Room Thursday, February 25, 2010 2 p.m. to 4 p.m. subsidy to public benefit. The committee would like to see references to some of the studies within the final TDP document. . The committee would like to be notified of all pubiic outreach opportunities and have the opportunity to comment on the locations as well as attend the meetings. . The committee would like to see a review of the benefits of local public transportation during an emergency or disaster included in the final TDP document. . The committee would like the document to include language stating that CAT has the 2nd highest ridership per hour next to Broward County. . A comment was made regarding the importance of avoiding language pitfalls (i.e., pitfalls related to vehicle miles of travel and mobility fees) . The committee would like the final document to include references to the potential ,for future mobility fees and the master mobility plan should be incorporated into the TDP. . The plan should reflect the character of target locations, . While rail is often discussed as a future option, buses are currently the most financially feasible option . The CAT system has currently only scratched the surface by only having routes located in the most economical areas . There is a need for adequate pathways and connections. A bus stop needs to be located where there are sidewalks, bicycle paths, and ADA accessible amenities. . The County has a huge need for beach access. CAT should begin discussions with the City of Naples regarding the potential for a beach route. The plan should also explore the potential for a beach route in the unincorporated area near the beach. . The need for too many transfers makes it difficult for people to utilize the CAT system. . There is a need for transit connections that accommodate users who must drive part of their trip (i.e., park-and-ride lots). . The Governing Board has stressed the importance of looking at potential for commuter rail and light rail. . While planning for future services, the plan should review the median age of different areas. . Special consideration should be given to the need to protect the existing services so that in the future services are not eliminated due to bUdget constra i nts. 3 Collier Area Transit TDP Review Committee Meeting #1 Tindale-Oliver & Associates, Inc, Agenda Item No, 16A 16 September 28,2010 Collier Area Transit - Transit Development Plan Review Committee Meeting ~e 250 of 295 Collier County Transportation Services Division - Conference Room Thursday, February 25, 2010 2 p.m. to 4 p,m. . The report needs to be structured to show the benefits of transit. . The existing scale needs to be considered and future projects should enhance areas rather than making those areas too big. . Future funding sources are a concern. . Connections to Lee County are important in both Immokalee and on US 41. . Future transit improvements should consider demographics including income and ethnicity. . Future transit improvement should consider compact low-density areas. . The final plan should include park-and-ride community hubs. After the open discussion of future needs and concerns, each committee member was given a copy of TDP Technical Memorandum #1 and asked to review the document and provide comments no later than Friday, March 12, 2010, The committee was advised to send all comments to Glama Carter and she will forward to the consultant. Glama Carter will send an email to all of the Review Committee members so that they have her email address and can reply with comments. A committee member requested that an email be sent out describing the role of the committee and the expectations over the duration of the project. A detailed description will assist the committee with preparing for future meetings and commenting on documents, The consultant will send out a document describing the Review Committee's tasks during the project. Tindale-Oliver & Associates, Inc, 4 Collier Area Transit TDP Review Committee Meeting #1 Agenda Item No, 16A16 September 28, 2010 Collier Area Transit - Transit Development Plan Review Committee Meeting ~e 251 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, April 22, 2010 2 p.m. to 4 p.m. Review Committee Members in Attendance: Paul Starzyk, Collier County Transportation Disadvantaged Local Coordinating Board Fred Goodwin, South Florida Workforce Development Board Chuck Mohlke, Collier County Technical Advisory Committee Joe Bonness, Collier County Pathways Advisory Committee Tim Nance, Collier County Citizens Advisory Committee George Archibald, Collier County Congestion Management System/Intelligent Transportation System Stakeholder Committee Collier County Staff in Attendance: Michelle Arnold, Collier Area Transit Lorraine Lantz, Collier Metropolitan Planning Organization Consultants in Attendance: LaChant Barnett, Tindale-Oliver & Associates, Inc. Tricia Whitton, Tindale-Oliver & Associates, Inc, The second Collier Area Transit (CAT) Review Committee meeting was held on Thursday, April 22, 2010 at 2 p.m, in the Collier County Sheriff's Office Patriot Way Building. The meeting began with introductions of each Review Committee member followed by a brief status update of the project and the pubiic outreach activities that have been completed since the first Review Committee Meeting held on Thursday, February 25,2010. At the beginning of the meeting, a brief overview of comments from the participants in the discussion group meetings was provided to committee members. The meeting proceeded with discussion of Technical Memorandum #2. Technical Memorandum #2 was handed out to each Review Committee member that did not bring their own copy. The Technical Memorandum includes the on-board survey results and the draft Goals, Objectives, and Initiatives. Key highlights from the on-board survey were briefly discussed. Following the project update and review of the key concepts from the on-board survey, the Review Committee provided the following input. . The plan needs to focus more on the business owners and less on the need for growth that serves the disabled or transit dependent populations so that the decision makers recognize the economic advantages of the transit system . Based on the need to go where the riders are located, intercept surveys may be a better approach to obtaining user input 1 Collier Area Transit TDP Review Committee Meeting #2 Tindale-Oliver & Associates, Inc, Agenda Item No, 16A 16 September 28, 2010 Collier Area Transit - Transit Development Plan Review Committee Meeting iJf2;Je 252 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, April 22, 2010 2 p.m. to 4 p.m. . The fact that CArs farebox per capita is not similar to other communities based on the population densities needs to be communicated to the decision makers . More outreach to the business communities is needed . Currently, employers are not focused on how to get their employees to work; however, as the economy begins to recover and the unemployment rate starts dropping the competition for employees will increase and more transit service will be needed . The funding provided to CAT by the County is located in the general fund and may be in jeopardy based on future budget cuts, The economic benefits of transit need to be clearly expressed to the County and defined on the first page of the plan . Research should be conducted to collect data from other counties that have economical1y benefited from transit services . During presentations, someone needs to be prepared to state that for every 10 percent of County funding that is cut, CAT will lose this amount of Federal and/or State funding . An additional meeting needs to be held with a variety of County employers, including representatives from the Coastland Mall and the hospital . Consideration should be given to the need to amend the current TDP scope to include the additional efforts that have been mentioned during the 2" Review Committee meeting . Alternative ways to supply transit service to gated communities should be explored . Make sure that the road network is included on all maps . An analysis should be compieted demonstrating the typical rider by trip and corridor (i.e" work and shopping trips) . Choice riders also need to be interviewed and included in the analysis . The plan needs to document the major employers of the transportation dependent users . Consideration should be given to utilizing and mapping the 2007 Business Census data . The population density of industrial parks should be included on the employment density map . The top 10 to 15 destination should be included on the maps . Circulators may be an excellent alternative for areas such as the Estates and newly developed towns . Consideration should be given to changing the Blue Route to go from Immokalee Road to Oil Well and up Camp Keais Road to provide transit access to residents of Ave Maria . The goals should include language relating to cost reduction Tindale-Oliver & Associates, Inc, 2 Collier Area Transit TDP Review Committee Meeting #2 Agenda Item No, 16A16 September 28,2010 Collier Area Transit - Transit Development Plan Review Committee Meeting il2Je 253 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, April 22, 2010 2 p.m. to 4 p.m. . The Transit Vision needs to be updated to incorporate commerce and economic development . A strong statement needs to be included within the baseline conditions and the goals stating that the population projections were developed using the best available information; however, during the annual progress report and next major update the document will be revised to include projections from the Census 2010 . An initiative should be included stating that future updates will incorporate the latest planning documents to ensure consistency . The plan shouid include a peak period capacity analysis with cautionary language about cost reduction . There is a concern that after implementation of cross county transit service Lee County may tap into the Collier County labor market . Consideration should be given to sales tax revenue expenditure on transit service . Consideration should be given to utilizing carbon credits in order to get people off the road and onto the transit system . The City of Naples private provider has 23 transit stops and trips cost $10, wh ich gives residents the option to access private transportation . The number one reason Immokalee residents access Lee County is for medical purposes The meeting closed by asking each committee member to identify a transit improvement that they would like included in the TDP. Transit service along Livingston Road was mentioned as a transit need; however, several committee members expressed concerns about the need to protect the existing transit routes rather than adding new transit services. Committee members were asked to review TDP Technical Memorandum #2 and provide any comments within two weeks. 3 Collier Area Transit TDP Review Committee Meeting #2 Tindale-Oliver & Associates, lnc, Aoenda Item No, 16A 16 - September 28,2010 Collier Area Transit - Transit Development Plan Review Committee Meeting MIle 254 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, June 10, 2010 2 p.m. to 4 p.m. Review Committee Members in Attendance: Paul Starzyk, Collier County Transportation Disadvantaged Local Coordinating Board Fred Goodwin, South Florida Workforce Development Board Joe Paterno, South Florida Workforce Development Board Joe Bonness, Collier County Pathways Advisory Committee Tim Nance, Collier County Citizens Advisory Committee Chuck Mohlke, Collier County Technical Advisory Committee George Archibald, Collier County Congestion Management System/Intelligent Transportation System Stakeholder Committee Collier County Staff in Attendance: Michelle Arnold, Collier Area Transit Lorraine Lantz, Collier Metropolitan Planning Organization Consultants in Attendance: LaChant Barnett, Tindale-Oliver & Associates, lnc, Tricia Whitton, Tindale-Oliver & Associates, Inc. The third Collier Area Transit (CAT) Review Committee meeting was held on Thursday, June 10, 2010 at 2 p,m. in the Collier County Sheriff's Office Patriot Way Building. Several copies of the draft TDP were available for the Review Committee to review during the meeting; however, each member received a compact disc that contained the document. Review Committee members were given until Wednesday, June 30, 2010 to provide any comments or revisions on the draft document. The meeting began with a review of the revisions that were made to the draft in order to incorporate the Review Committee's comments on Technical Memorandum #1 and #2, Committee members who had reviewed the draft prior to the meeting by accessing the document on the Tindale-Oliver & Associates (TOA), Inc, ftp site or picking up a copy from the Collier County MPO provided the following comments on the revisions to the draft documents, . The first page of the document needs to specify when the population estimates included within the document will be updated to include Census 2010 data . Page 2-1 needs more language about updating the population estimates within the annual updates . The explanation of commuter patterns and labor shed included on page 2-15 needs to be clarified to limit confusion for the average reader Tindale-Oliver & Associates, Inc. 1 Collier Area Transit TDP Review Committee Meeting #3 Agenda Item No, 16A16 September 28, 2010 Collier Area Transit - Transit Development Plan Review Committee Meeting ~e 255 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, June 10, 2010 2 p.m. to 4 p.m. . The MPOs packet for June 11, 2010 includes a 2010 summary of state legislation including Charter County and Regional Transportation System Surtax information and should be reviewed After a review of the TDP revisions, LaChant Barnett reviewed the draft alternatives, Transit Boardings Estimation and Simulation Tool (TBEST) ridership projections, and draft budget included in the document. During the discussion, the Review Committee provided the following comments: . The alternatives need to be grouped by implementation year rather than numbers to avoid the appearance of priorities . Consideration should be given to a circulator within Everglades City, Port of the Islands, and Coliier-Seminole State Park . The alternatives should be associated with a link . A footnote should be added to the alternatives table explaining the alternative implementation year and that alternatives are subject to be implemented earlier based on available funding . Consideration should be given to incremental frequency increases to possibly begin in 2011 or after 2015 to avoid the significant increase in operating expenditures occurring in 2014 . Based on the $150 million needed to fund Jackson Laboratories and the current economic situation, showing the deficit within the 10-year plan will be an issue . The amount of farebox and ridership included for the alternatives is depicting that the future of the system will not be successful; therefore, the document should portray that ridership is increasing along with the farebox recovery and include information on typical transit system subsidies . An additional financial table should be included to show a scaled down "status quo" plan; therefore, there will be two options the no build plan and the vision plan . Spreadsheets need to be developed showing the vision plan and potential revenue sources to fund the future alternatives . Spreadsheets need to be developed showing the existing level of service and what is needed to sustain the existing services . The ridership projections should also show the increase in farebox revenues associated with the alternative . The presentation needs to sell the plan and clearly communicate the implications to the system from any reduction in local contributions . The vision plan should read, "When additional revenue sources become available..." . A summary should be developed for the Commissioners that communicates the TDP's key points in a couple of pages The meeting concluded by notifying the Review Committee that the draft TDP will be revised to include their comments as well as an alternative financial plan that showing the "status 2 Collier Area Transit TDP Review Committee Meeting #3 Tindale-Oliver & Associates, Inc, Agenda Item No, 16A 16 September 28,2010 Collier Area Transit - Transit Development Plan Review Committee Meeting Jr.iJe 256 of 295 Collier County Sheriff's Office Patriot Way Building - Conference Room Thursday, June 10, 2010 2 p.m. to 4 p.m. quo" growth plan and future revenue sources. The revised document will be uploaded to the TOA ftp site on Wednesday June 16, 2010 for further review prior to the June 30, 2010 deadline. Tindale-Oliver & Associates, Inc. 3 Collier Area Transit TDP Review Committee Meeting #3 Agenda Item No, 16A 16 September 28, 2010 Page 257 of 295 Collier Area Transit FY 2011-2020 TOP Major Update Submitted Public Comments Friday, June 11, 2010 2:34 PM Please consider adding more FREQUENT buses to your schedule. NOT larger buses! The frequency and number of buses is a crucial point for all the workers in this community to enable them to have the CAT work for them, commuting to and from work. Many patients at the Neighborhood Clinic have no other means to get to and from work and to and from their medical care and the sparse schedule makes it almost impossible for them to count on the transit system. Put our tax dollars to work for our working people of this community! It's more important than any beautification project to the livelihood of our community. Monday, June 21, 2010 2:00 PM: Hi, I will not be able to attend the workshops today or tomorrow, I want to put in a request for expanding CAT. Please add a bike sharing program so that riders can more conveniently get where they need to go. If there were bike share stations at the transfer hubs that eventually expanded to include other locations throughout the County, transit wiil be further reaching and broaden the base of users who can take advantage of the CAT system. Thank you, Wednesday, July 14, 2010 11:04 PM Hello, I was out of town when the Cat meetings were held a few weeks ago. I am a frequent bus rider - 6-8 times a week - and wouid like to voice some suggestions, We need more bike racks, either on the front, or right side of the buses. All too often the two existing ones are full, especially at the end of the day when I catch the last bus running to get home from work and I am stuck. Also it would be great if they ran more frequently than every hour and a half. I believe more people would use the bus system. Lastly we need more covered bus stops with benches, there are so few! Thank you, COMENTARIOS Agenda Item No, 16A 16 ~9J?t8[>R~H~r 28, 2Q~O Page 258 of 295 Por favor use este formulario para pro veer comentar/os a los miembros y equipo del proyecto del Area de Transporte Publico de Collier (CAT), Agradecemos que por favor provea su nombre y datos personales par?- rnantenerlos [nfo.rmados r para responder a sus preguntas. Apreciamos su cooperaci6n. )_~. - '::':I?{'\~~(l.;} ,,,''''YI,j'' '_j{ (;1'..-' ~r'\/i'~',:'\f c:J>:,'l r?f' f"') ,\'~$> .::~ " .~;..(? ~ \; 'I ( \ l~-"'. 0,'\\'~ >.,,'.::, \ {.C"'C'. , t:~ t"r\'f\I;'" lUI'_' ,-'.'!_.~J\,-,.\ J'lt') ,",J':-.1\.' ['"/'-('l'2:, (~O,\rrT),. r-t; \Cl (.~_-.., \;....'...rr-__~ '-,".\"\ i-.',,'.' ,'-, \, ~..~ "',,.\.. ,.,:~' ".. '\-:(.\,...., \, _'", _" ~ ,',.. _..,.1>" I" '.. c:~ \ 1_' \"','tY"'.',,,'l"y,-,,:):r'. '::--'\ ;c,~c ')l;';;~.().. (\ "(.1('1. 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(doble en la linea) Por Favor eologue Estampilla Tindale.Oliver & Associates, Inc. Attn, Patricia Whirton 1595 South Semoran Boulevard, Suite 1540 Winter Park, Florida 32792 COMMENTS Agenda Item No,16A16 c:.optarnh&:or?P. ?n1n Page 260 of 295 Please use this lorm to provide wrlrten comments to the Coltter Area Transit (CA T) staff and project team. We encourage you to provide your name and contact information so thet we may keep you Informed or respond to questions or concerns. We appreciate your feedback. I bu!' Q~L( \\"'J Do I.:' 'eh\~ Db Cl \ \ )G\.i.~J 'in \ \,1))iG KD I~r /lv)d Cl\SD r\o \ \ ~t~ \\.t1Lj du \'-\1).\/< ~l.J \\..0. \ ~'1{ d ~ /bb.\\ t t\'\ f\')Q ~o LQQ\ ~"'~'\ n 0 ~( (R~,,\ ~ \\\:(\1\' \,)'IN. ,i"ii\ I'\o.r~.'l \00 ~ ~, -\.-.1\ \)') j)j(.ottQ u.'J ~ IJ. {'lei. ~lt, \.D \N.. 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I:' W. \\ 11I1t'1 P,lI k.11. J271)2 01 ~t!.!.!!~~!!IIILlllOli\l'I.( 011111.\ Jill,' 20.20141. ~ ~__'~'I -~-'I..--~-'- ,".~u_ HI!,':!' /(-.1 COMMENTS Agenda Item No, 16A 16 ~o.p+n......ho.. ')0, 7n1Q Page 263 of 295 Please use this form to provide written comments to the Collier Area Transit (CAT) staff and project team. We encourage you to provide your name and contact Information so that we may keep you Informed or respond to 9~e5(IOn~ or concerns. We ap reelate your feedjJaek. _') 1 r'" '. ,:,,. / r- 1~ f; JA (. n ./!-',J 111"/ r.:1'I, \ c:)()e ~ (./1/ /FI.JCI{4'I,)i_/...jl.lY; -:lIJ J)~,,'l0'~f}~l ,/--0 f~J,1i I(~/Yb,:;-,;( ~t!rff6p" lP<V(drc-! r, _ . e.." 'Jrf (I I~!l / l!, /,J (J,!... ,'-.! -' "j/ is c "CI{-"c/' ('-" //1.'/ 0(:/'''1 -/1.';:"/"",,,""';-- I J;' -"'If /J I J' '7' ! ,/. Y .II J ' 1 ,ii: l r;1 -/~fJ <7., Gt.'~ 0/1.f- . 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I/);I! 5 c J /.\ /;)," ..'.' / I' ' ~ /lJ :) / ,J /t, p,..-/ (J ,/}'"IE)( n c1 If (lull"- I !l~~ 5;: LJ (fold here) {.:;'! ~__._u__..__"______.._._________..____._.._.________....-...---------.-.---.-~----..--.-- Tindale.Olil'er & Associates, Inc. Attn: Patricia Whitton 15?5 South Semoran B ouJevard, Suite 1540 Wmter Park, Florida 32792 Agenda Item No, 16A 16 ~'?l2tQmt?2r:d~ ~Q1iJ Page 265 of 295 Please use this form to provide written comments to the Collier Area Transit (CAT) staff and project team. .we encourage you to provide your name and contact Information so that we may keep you informed or respond to questions or concerns. We appreciate your feedbeck. COMMENTS ill () to t), Jed; ^; IL~ .pCOl'YD'rzJ 3C>ME' ~,"V? J~~'A 1'e~1 Wi~ r5kt ~)V/ e 6f crlA e reWlA..rc.es Dr C~QiC-e \ ~he'1 lrme.. ~~J2,t 11~(<S'n\i'I(1leA o? 'J,~'{: (\c,eo.-<:' "'- ~ {" '* i-MvY\\!'i(\;"r'I-t- iMcx-e- +~ i11..e.S r 6kfeJ ~,b;J ,V\'1obr I:~ rL.ln Plra...l' lill Ollt till nltlllllClI1 (";11 d alllllll,lll' at tlIt' dt"...igllakd IOl:ltlOu 01 mail !tllll "I ittl'lI UJllllIIl'lIh (0 "lHd.lIt-(lIiH'1 K \..,....m..iall'.... IIlL. ,\Ltll: 'II ili.l \\ hiltoil. ,,1 15<).5\ Soutll StOWI.1I1 Bh d. SlIIle 1:;--10. "1IIll'1 Pal k. II. .l27t'2 01 ~~JilHl.lll.llli\J:'!~Q!!!! h.\~.llIl~ 20.1tHO. . .- , I ~ -, .......) COMMENTS Agenda Item No, 16A16 3c.....lc;lIlDcl :6, .za 10 Pillje 266 of 295 Please use this form to provide written oomments to the Coliier Area Transit (eA T) staff-and project team, We encouraga you to provide your neme and contact information so that we may keep you informed or respond to questions or concerns, We appreciate your feedback. OY€e!{-f ~)~!G(;hp- ;Y/t?Y1e ~ ~ ~~ (r!V0. !/v ~J1I7J (fYUIJ/J,1?f !/fAtufJ ~<--- c/;2 ?J " 1/1a ~ 2 _.S '/1!, cf~ ) y\--ftffJh/7ve- f)ji?~l c{)iuurr: L1ff Aw~ +0 Uil~ (f/ILt\ ,f --to 'w-r I V\ y\v>> (7)U -?-eq (),/ ~ liW ~1J,- " i. _ Ph>aSl' lill Hllf the ('0I1I1IIl.'1I1 clnl alld pbn: ~Il tilt' (ksigllall'tllllcltioll OJ" nwil YOllr \\Tilh.'1l ('OIlIIlH'1J1s to Timlalt'-OIi\'lT..'\;. "~soeiatc'i, 1m.'., Attu: Trit'i:1 \Vhitloll, al I SlJS SUIIOI Sl'lIlOLlll Bini, Suilt, I S.ttl. \Villh'I' Pad{, FL J27\)2 01' )\\'hiUUllt'll:(illda!l'oli..~.sr-'.:olll II" i\lalTh I, 20 I H. " Appendix E Stakeholder Interview Questions Agenda Item I~o, 16A 16 September 28, 2010 Page 267 of 295 Tindale-Oliver & Associates, Inc, August 2010 E-l Collier Area Transit Transit Development Plan Agenda Item No, 16A 16 September 28,2010 Page 268 of 295 COLLIER AREA TRANSIT TDP STAKEHOLDER INTERVIEW QUESTIONS 1. Are you currently aware of Collier Area Transit (CAT) and its services? 2. What groups of travelers seem to experience the most difficult transportation conditions (the disabled, low-income, elderly, commuters. etc)? Why? 3. Is there a need for additional transit service in Collier County? 4. Who do you believe uses the transit system? (Workers, Students, Unemployed, Elderly, T ouristsNisitors) 5. What do you think are the most significant issues facing transit users? 6. What do you think are the most significant issues facing automobile travelers? 7. What type of transit services would you like to see more of in Collier Countv? (More Frequent Fixed-Route, Express Bus, Trolley, Demand Response, Increased Weekend Service, Late Evening Service) 8, Are you willing to pay additional local taxes for an expanded transit system? 9, Is the public perception of CAT good, satisfactory. or poor? 10. What are reasonable passenger fares for transit service? (please specify per trip or other) 11. What do you believe is the purpose of most transit trips? (Medical, Shopping, Recreation, Work, School) 12, Do you use CAT? Why" Why not" 13. Do you believe there is a congestion problem in Collier County? (If Yes, go to the next question, if No skip to question 19) 14. Do you believe that public transportation can relieve congestion in Collier County? Aoenda Item No, 16A 16 - September 28,2010 Page 269 of 295 IS. What efforts or initiatives are you aware ofthat have been undertaken in the last five years to address traffic congestion in the region (locally)? 16. (Of those listed above), which would you describe as having been successful and why? 17. (Of those listed above), which would you describe as having been unsuccessful and why? 18. What efforts would you like to see undertaken, to address traffic congestion in this region? 19. What are the major destinations within your immediate community? 20. What are the major destinations outside of your community where people are traveling to, from your area? 2 I, What additional steps do you feel should be taken to increase the use of public transit in Collier County? 22, Is more regional transportation needed to connect Collier County with surrounding areas (Lee County and Charlotte County)? 23. At some point in the future, do you envision that rail transit will be needed in the city/county? If so, when should it be implemented and where should it go? 24. In the future, do you believe that CAT should remain a County department or become a Regional Transit Authority? If yes, please explain why? 25, What types of local funding sources should be used to increase transit service in the future? (i.e, private partnerships, advertising revenues, fare increases, ad valorem tax, sales tax, gas tax) 26. Where do you see CAT ten years from now? 27, Do you believe CAT has done an effective job marketing transit service options? 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" '~ . o >- <( u :; o -" = c ,9 10 E :; ~ ,5 . > '~ u e E - jl . 0. " o ,., o " ~ o J: , E . w is ~ c u ,I . . ., ~ ~ . C D C . 0 , . c " ~ 0 n 'n :.:;r:.Ci... 2 2 ~ E- o . . . ~ . . c ~ . n (i~~ , I ,,; ~ "' ~ co ;:: w > '" ::J l/) W :I: ~ " Z >= W ..J 0. :; o U '" o u. ::J o > " z <( J: >- '" " >- '" u ,; " o .Q U . ." ~ 00 " ~ > o o o >- "" ,~ E Qj ~o II "" ~w 2.9 ~~ "~ , , "" "" 2.8 ~ ~ '" i i .~ . C> . - " o >- . u C" ON B.2 ~~ i i .; Average CAT Bus Rider 2010 (Work Trips) Gender Ethic Origin Age Annual Household Income I Regular CAT user Female Hispanic 18-24 Under $10k Yes Average CAT Bus Rider 2010 (School Trips) Gender Ethic Origin Age Annual Household Income Regular CAT user Male Hispanic 17,24 Does not work Yes Average CAT Bus Rider 2010 (College Trips) .... . Category I.. Average Rider Demographic .... .... ... . Gender Male Ethic Origin 81ack Age 17 or under Annual Household Income Does not work Regular CAT user Yes Average CAT Bus Rider 2010 (Recreation Trips) Average RiderDemographic Gender Ethic Origin Age Annual Household Income Regular CAT user Male Hispanic 18-34 Under $10k No Agenda Item No, 16A 16 September 28, 2010 Page 277 of 295 Average CAT Bus Rider 2010 (Shopping/Errands Trips) ,_,_,.. "_H__ _..,.. , ", ',' :' ..,'.. ,_ _: ._n_ "._'.'~' , '.'-,",.,"',":' ....:...--"..--.'''...:.......'':-. ....,..-..':....-- , AVerage Rider Demographic j:.:::::::':?:-..<:.i~::t(C'Y}F:~;~::;,i";;r "::;::~';';~_-::'~,t:'.;,_:_,' -:,.:",'" :"':-,:' Gender Ethic Origin Age I Annual Household Income Regular CAT user Male Hispanic 35-44 Under $10k No Average CAT Bus Rider 2010 (Medical Trips) Average Rider Demographic Gender Ethic Origin Age Annual Household Income Regular CAT user Femaie Hispanic 35-54 Under $10k Yes Average CAT Bus Rider 2010 (Other Trips) Category Average Rider Demographic . Gender Female Ethic Origin White Age 25-34 Annual Household Income I $lOk,$19k Regular CAT user Yes Agenda Item No, 16A 16 September 28, 2010 Page 278 of 295 Agenda Item No, 16A 16 September 28,2010 Page 279 of 295 Appendix G Alternative Fuels and Smaller Vehicle Assessment Tmdale-Oliver & Associates, Inc. August 2010 G-l Collier Area Transit Transit Development Plan ~-"----"--'--'~"""~-'--'_.~- ,.'. Agenda Item No. 16A 16 September 28,2010 Page 280 of 295 PROS/CONS OF USING ALTERNATIVE FUEL AND SMALLER VEHICLES Alternative Fuel Vehicle Evaluation In an effort to reduce vehicle emissions and fuel consumption, transit agencies throughout the United States are looking to incorporate alternative fuel technology into their fleet. The most common alternative fuel options available today include compressed natural gas (CNG), biodiesel (ultra-iow suifur diesel and B20), and hybrid-electric buses. . CNG - These buses run entirely on compressed natural gas but have limited driving range, questionable reliability, and are not fuel-efficient. Several CNG buses are in use today, but some agencies are reluctant to convert to CNG buses due to the complete infrastructure overhaul required to fuel, service, and store the buses. Research shows that CNG buses yield lower emissions than diesel buses, but these values do not necessarily justify the choice of natural gas. While the initial capital expenditure for a CNG buses is only about $50,000 more than a conventional diesel bus, operating and maintenance costs are significantly higher, indicating that the initial capital cost incurred is never recovered over the life cycle of the vehicle. . Biodiesei - Buses that run off biodiesel are very clean (low emissions) and easily integrate into the current Infrastructure; however, cost and availability of biodiesel has prevented the technology from expanding. Biodiesel is essentially a form of "clean" diesel and does not offer increased fuel efficiency or noise reduction. Along with costs, certain properties of biodiesel (low/high temperature operability) have also turned fleet managers away from committing to biodiesel. . Hvbrid-Electric - Hybrid-electric buses include a conventional diesel engine and a battery-powered electric drive system. Hybrid buses have exhibited greater fuel efficiency and lower emissions than a conventional diesel bus, but are also more expensive to purchase. Hybrid-electric has emerged as the most popular choice among transit agencies looking to transition to alternative fuel immediately and has a promising future as technology improves. Among the common alternative fuel options available today, transit agencies have begun to favor hybrid-electric buses and have started to integrate them into their existing transit fleets. Based on alternative fuel research, the benefits of hybrid-electric teChnology outweigh the additional capital costs and make integration of these buses into the current Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 1 Agenda Item No. 16A16 September 28, 2010 Page 281 of 295 fleet relatively simple. Hybrid-electric buses are comparable to or better than the CNG and biodiesel options when it comes to fuel efficiency and emissions and can offer other benefits that the other options cannot provide. As shown in Figure 9-1, the total Iifecycle cost of hybrid-electrics is currently higher than that of a conventional diesel bus, but savings in fuel and maintenance help to balance the difference. Over the 12-year lifecycle of a hybrid bus, much of the increased capital expenditure that is incurred as part of vehicle acquisition can be recovered through savings in fuel purchases. As diesel fuel prices increase, the savings from using a hybrid-electric bus increases when compared to a conventional diesel engine. Savings in maintenance and operating costs also help offset the greater initial capital expenditure and with mass production and continued technological advances, the initial capital expenditure for a hybrid bus should be more comparable to a diesel bus over time. Even with higher costs for hybrid buses, many cities, such as Manhattan. and Seattle, have successfully implemented hybrid technology and many more are following the trend. Figure 9-1 also illustrates the Iifecycle cost of a hybrid bus when purchased at a discounted price. The Clinton Climate Initiative (CCI) has estimated that the initial capital expenditure to purchase a hybrid-electric bus would be significantly lower if demand was high and bus suppliers were to mass produce the energy storage, hybrid propulsion systems, and ultra capacitors. As shown in Figure 9-1, hybrid buses purchased at the lower price (CCI negotiated price) would be able to recoup the difference in the initial capital expenditure over the life of the bus, making them less expensive than a conventional diesel bus. Based on future diesel fuel prices, it could between 6 and 12 years for the hybrid-bus to recover the capital cost. It is important to note that many European countries have implemented hybrid-technology and have realized lower capital costs (as low as $410,000). While the United States does not benefit from global competition based on transit trade policy, the success of hybrids overseas proved that they are a feasible alternative and that capital costs have the potential to decrease over time. Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 2 8 Q e c o . ." . 0. E o '" u .. 1;; E8 , . .!2l'O ~ ~ .I! ::J :E .l; .. 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I' I~ Ii i~ 0 ,. , Ii ~ " ~ . . . 0 0 B 0 . 0 ~ . E ~ o " o J; . ~ o > . . ;;; o o . . ~ " ~ " ~ c. .s~ ^8 :r.::! '" 0 .~ ~ " 0 V'Jc '=' .. - " . . "C 0"" . . " "0 0; E ]i c > E c 0 C. " E . . E ~ " " " ~ c .5 ~ :: ~' .is ~ " ~ ~ '" " = '" :5 = ~ ~ ~ ~ "'" ~ ~ 2-! ~ ~ :.J !~-~~ J "? ~ <It ::: .". '" :;; If, , ~, " ., -;;:0 :i:: ;? .;;. o. i<. 'v, - ;:, ~ Z ~ ~ ~ ~ ~ ~ ("'Ulloa 000$) ISO;) ~ :5 ~ ~ " ;:: c '~ 00 0 0 N . c 5 ~ ~ E 0 0 a '" 0 . ~ . 0: , ~ . ~ 0 '" ~ c ~ f .2 ~ . u " a f- " > m a :s w ~ !~ u ' ~ c Ij 0 l' u i..::! ,. ~ I~ 0 0 '" ;; i~ I!~ ~ ~ ~ Ii ~ I ~ < ;< z :5 '" Ii: w ~ >- ~ ~ '" z 9 >- z w >- " w "' ~ "' ~ . I I~ ;i I! Ii I~ Agenda Item No. 16A16 September 28,2010 Page 284 of 295 Focus on Hybrid-Electric Buses As shown in the literature review, hybrid-electric buses emerge as the most widely- used and cost-effective alternative fuel technology. A hybrid-electric bus is one that combines an electric propulsion system with a conventional diesel engine, a turbine, or a fuel stack. The hybrid system allows the engine to operate more efficiently by splitting the power demands between the engine and the batteries. Hybrid-electric bus purchases have shown a dramatic increase in recent years, and several hundred more are expected to be integrated into bus fleets throughout the country. Figure 9-2 presents an image of a hybrid bus. While hybrid-electric buses offer many incentives to transit agencies, many factors need to be analyzed before the transition to new teChnology takes place. A listing of the pros and cons of hybrid-electric buses is presented below. Pros o The "carbon footprint" is reduced in terms of improved air quality (minimize effects of pollution and emission of smog-forming nitrogen oxides). o Operating cost savings associated with greater fuel efficiency, ranging from 10% to 50%, are seen, depending on the size of the fleet and location of the transit system. 1 o Regenerative braking systems on many hybrid buses allow energy to be stored in batteries that would otherwise be lost as heat energy for braking. The brake systems also have significantly lower maintenance costs than diesel bus brakes. o Buses have less engine noise and quicker acceleration than conventional diesel buses. 1 U.s. Department of Transportation, "Analysis of Eiectric Drive Technologies for Transit Applications: Battery-Electric, Hybrid-Eiectric, and Fuel Cells," August 2005. Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 5 Agenda Item No. 16A 16 September 28,2010 Page 285 of 295 o Buses have "clean" appeal to customers that will help attract new patrons and please existing riders. o Gasoline hybrids can achieve the extra torque that is needed for buses while minimizing emissions and eliminating the need for diesel fuel. o Buses are easy to adapt into the fleet; no additional training or maintenance equipment is required for diesel hybrids.2 o New floor design makes for easier access, and shorter loading and debarking times. o Hybrid engines are a step .\n the right direction for the ultimate goal of producing a fuel cell engine. o As EPA emissions certifications and engine regulations are updated to reflect the new technology, smaller diesel engines can be used to maximize the benefits of hybrid buses and the buses, will be properly credited for emissions reductions. . Cons o Higher bus acquisition costs (premium pricing for new technology) require additional funding (Hybrid 4500,000, Conventional 4300,000). o Depending on the type of battery used, expensive charging/conditioning units can be required. The reconditioning process needs to occur every six months and can sideline a bus for 20 hours. o Hybrid system must be optimized based on travel terrain (i.e., freeway vs. city streets) to maximize the benefits. o Due to limited testing and the fact that no hybrid bus has completed a 12- year run (the expected Iifecycle), many unknowns exist regarding the total maintenance/operating costs and emissions benefits. o Over the lifetime of a hybrid bus, the increased acquisition costs are not recouped through savings in fuel expenditures and maintenance (at the current market price). o To become commercially viable (and reduce initial capital costs) through mass production, hybrid technology will need be adopted by commercial and military truck fleets to create a high volume of demand. SAFETEA-LU was signed by President Bush in 2005 and provides funding for alternative fuel transit buses, and establishes a tax credit for the sale of alternative fuels. There are incentives for purchasing these vehicles, with federal funding matches that are higher than conventional diesel vehicles. 2 www.hvbridcenter.oro. "Hybrid Transit Buses: Are They Really Green7" Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 6 Agenda Item No. 16A 16 September 28,2010 Page 286 of 295 Several transit agencies in Florida, including the Pinellas Suncoast Transit Authority (PSTA), have begun to incorporate aiternative fuel vehicles into the transit fleet. PSTA currently runs 4 CNG buses and 10 hybrid-eiectric buses within a totai fleet of 205 buses. PSTA also has ordered an additional 14 hybrid replacement buses using stimulus funds, which will begin rotation in 2010. Even though each bus costs more than $500,000, PSTA has chosen to adopt the hybrid-electric bus as its primary alternative fuel vehicle. When compared to other alternative fuel vehicles (CNG, biodiesel, fuel cell, etc.), hybrid- eiectric diesel buses are the most commercially viable option for a transit agency in the near-term. They are a clean alternative to conventional diesel and can seamlessly utilize existing transit and fueling infrastructures. Additionally, as more advanced technology and battery systems are developed, existing hybrid buses can be updated with ease. Pending financial feasibility, it is recommended that alternative-fueled buses be purchased as part of vehicle replacement and service expansion reflected in the TDP. It is important to note, however, that vehicle technologies are evolving rapidly and, since vehicle acquisition is likely to be several years in the future, technologies should be reassessed prior to making the investment decision at that time. Smaller Vehicle Evaluation While smaller transit vehicles offer many incentives to transit agencies, many factors need to be analyzed before they are widely incorporated into a fleet. Pros o Smaller, lighter transit vehicles are purchased to match capacity with demand on certain transit routes and are easy to maneuver on narration streets. o Smaller, light-duty transit vehicles have lower purchase prices and therefore ease the burden of identifying capital funding. o Smaller, light-duty transit vehicles tend to have less street vibration than small heavy duty transit vehicles. Street vibration is a measure of the degree to which a vehicle's motion on a roadway leads to vibration of the road surface. As vehicle weight increases, the level of street vibration increases associated with vehicle motion. o Smaller, light-duty transit vehicles tend to be more publicly accepted, as indicated in surveys that have shown that the general public prefers Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 7 Agenda Item No. 16A 16 September 28,2010 Page 287 of 295 smaller, quieter, less obstructive vehicles for service going through residential areas. o Smaller light-duty transit vehicles tend to reduce legal liability. In general, the larger the vehicle, the higher the insurance premium, since the risks are greater when the number of people travelling in the vehicle is higher. o Some cutaway bus models can be acquired for approximately $SO,OOO per bus. Cons o Smaller, light-duty transit vehicles provide less ride quality than larger, heavy duty transit vehicles. Ride quality generally refers to passenger comfort level while on the bus, including specific factors such as vehicle bouncing, seat structure, the degree of vehicle leaning when taking turns, and braking. o Smaller, light-duty transit vehicles tend to be less flexible across service types (fixed-route, demand-responsive, and subscription-type) since the seating configuration needs to adapt to the service types. For instance, if a smaller, light-duty transit vehicle is shifted to fixed-route service on a high-volume route, the vehicle may not have the capability to transport all patrons due to limited capacity and ADA accommodation resources onboard. o Smaller, light-duty transit vehicles do not kneel like larger, heavy-duty transit vehicles, which creates difficulty in serving the elderly. This Includes issues with securing wheelchairs (tied behind the rear axle). o Surveys indicated that smaller transit vehicles had higher maintenance costs than initially anticipated and created customer service issues such as having only a singie door and lacking capacity during peak hours. Other concerns citied with smaller transit vehicles included the short life cycle and operator work station ergonomics. 3 o Heavy-duty small buses can cost as much as $250,000 per bus.4 3 TCRP Report 41. "Use of Small Buses in Transit Service," 2002 Transportation Research Board 4 Transit-Research-Inspection-Procurement Services, Florida Department of Transportation Tindale-Oliver & Associates, Inc. Alternative Fuel and Smaller Vehicles 8 ---'_-_'_".---'_'_--,"---.-,.~,_.~-~,..._._,,--,-. Agenda Item No. 16A 16 September 28,2010 Page 288 of 295 Appendix H TBEST Results and Transit Improvement Details Tindale-Oliver & Associates, Inc. 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II i : :'.~o' I i.' ~ ~I !51 ~' '-; ~I <;.' tl ~, '~' ~ ~I !' !I' ~i ~,i !! ! , 'Uj ?I 'I ~I ' &1 rr 0: '-': '" w tr; , , I I ! i I ~i ~I ~j ~I ~I 0 i " ~I 8 . - il f 0' . ~ ~ Ii :si ~I E ; ~ < B < 0 0 ~ ~ 0 J , 3, < II ~ " G ~: 'I . ~ 8 16' " " G a ai < r 0 " , Vi " " , 'i 81 !! 0 0 ~ . " .' I " - 'I . g "j ii , 8 " ~ , , , ~ ~ ~ II I " El 0 , ~I , . ., 2)1 ,g I " , 'I . ~ ]1 &ci - i ., ~ !i II ii! ~I i , II , I ., ~: 'g' " &i; . ~ ~! , $1 <. 0 . T ! , I I , , I i i " il ~ o . o , ~I ~i ~I ~I ~I , ' , . ' I _~~~l__ , I' .[ "., " ;: O[i N, <'J N , I ~i gl I I ~ ~ i Ii ~ ~ . . I ! I . oli ~ ~ i ,~ i ~I I Appendix I CAT Farebox Recovery Ratio Report Agenda Item No. 16A 16 September 28, 2010 Page 291 of 295 Tindale-Oliver & Associates. Inc. August 2010 Collier Area Transit Transit Development Plan 1-1 Aoenda Item No. 16A 16 - September 28.2010 Page 292 of 295 ANNUAL FAREBOX RECOVERY RATIO REPORT - 2010 CAT - FIXED-ROUTE SYSTEM, COLLIER COUNTY, FLORIDA CURRENT FAREBOX RECOVERY RATIO The farebox recovery ratio for Collier Area Transit (CAT), the public transportation provider for Collier County. was 19 percent in FY 2009. The background with regards to the farebox recovery ratio includes the following: PRIOR YEAR FARE STUDIES AND CHANGES The Board of County Commissioners approved fare changes to the base passenger fare in December 2008. with a March 1, 2009 implementation date. The base passenger fare increased 20 percent in FY 2009 from $1.25 to $1.50. Also. effective March 1. 2009. CAT introduced a weekly pass and implemented a $0.75 transfer fee for full base fares and' $0.35 for reduced fares. The weekly pass is $15.00 for full fare and $7.50 for the reduced fare. Prior to March 1. 2009. riders received one free transfer with each paid fare. While the County recognized that some initial ridership reduction typically occurs with fare increases. this was felt to be temporary, and total fare receipts would increase with the changes in fares. PROPOSED FARE CHANGES FOR THE UPCOMING YEARS At this time, no additional fare changes are anticipated in FY 2010. The existing fare structure should be examined bi-annually to evaluate the need for fare changes due to increased expenditures. STRATEGIES THAT WILL AFFECT THE FAREBOX RECOVERY RATIO The FY 2011-2020 TOP Major Update identifies several strategies that will be used to maintain or increase the farebox recovery ratio, including the following: . Increase ridership through the implementation of a marketing program to attract choice riders Ensure that transit serves major employers and activity centers Conduct a Comprehensive Operational Analysis (COA) to assess the efficiency of the existing fixed-route system and determine the most cost-effective service type on all major corridors, given demand. routings. and coverage areas Provide local employers with incentives for transit use Improve the existing schedule to attract new riders Monitor key performance measures for individual fixed routes . . . . . Agenda Item No. 16A16 September 28.2010 Page 293 of 295 . Conduct an bi-annual assessment on increasing the charge for bus fares and bring to the Board of County Commissioners for further consideration . Increase ridership by continuing to transition transportation disadvantaged services patrons to the fixed-route system . Improve frequencies on the fixed-route system to attract new riders . Review the existing on.street transfer policy to improve efficiency . Ensure that bus passes can be purchased at locations that are convenient to the riders . Set a goal to increase farebox recovery and have staff commit to achieving the goal through a suggestion program that encourages more efficient ways to provide service Appendix J Collier County BoCC TDP Approval Agenda Item No. 16A 16 September 28,2010 Page 294 of 295 Tinda!e-Oliver & Associates, Inc. August 2010 Collier Area Transit Transit Development Plan )-1 Agenda Item No. 16A16 September 28,2010 Page 295 of 295 14) Recommendation to accept from the Federal Transit Administration the Final Report for the FY20 I 0 Triennial Review of the Collier County Board of County Commissioners Collier Area Transit. A review that evaluates grant management practices and program implementation conducted every 3 years 15) Recommendation to approve a Work Order for Shoulder Improvement project to Better Roads, Inc. for Immokalee Road (C.R. 846) west of Camp Keais Rd for approximately two miles in the amount of $212,270.84 Contract No. 09-5197. 16) Recommendation to approve one (I) Adopt-A-Road Program Agreement with two (2) roadway recognition signs at a total cost of $150. With E & M Transportation Services for Randall Blvd, heading one mile west from Everglades Blvd. 17) Recommendation to approve an extension of a coordination agreement between Collier County, as Community Transportation Coordinator (CTC), and Eden Institute, Inc. for the provision of community transportation services to transportation disadvantaged clients. Extending the termination date of the agreement to May 26, 2012 18) Recommendation to approve the FY 2011-2020 Collier County Transit Development Plan (TOP) Ten Year Major Update. Required to receive State Block Grant Funds for systems operations 19) Recommendation to approve the 2010 Urban And Community Forestry Grant Program Bid Number: RFP/DF-09/10-59 grant agreement in the amount of $24,500 to acquire pen tablet computers, update the existing tree inventory and train staff; recommend that the Chairman enter into a Resolution and Maintenance Agreement with the Florida Department of Agriculture and Consumer Services, Division of Forestry. Resolution 2010-132 Page 13 July 27-28, 2010