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Agenda 05/25/2010 Item #16D 2 Agenda Item No. 16D2 May 25, 2010 Page 1 of 26 EXECUTIVE SUMMARY Recommendation to approve and ratify after the fact, the electronically submitted attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for grant renewal to the Corporation for National and Community Service, for the continuation ofthe Collier County sponsored RSVP program, and if awarded, will provide grant funds in the amount of $68,152. OBJECTIVE: To continue the Collier County-sponsored (Executive Sponsor, Housing and Human Services Department) RSVP program, and if awarded, will provide grant funds in the amount of$68, 152. CONSIDERATIONS: Sponsored since 1990 by Collier County, RSVP places seniors in almost 70 non-profit organizations and County Agencies for community service. In 2010, almost 600 RSVP volunteers contributed more than 70,000 hours of service to County residents, a computed savings to the County at large in excess of $1 ,300,000. Approval of the grant funding will allow this award-winning program (RSVP has been awarded the J.C. Penny Golden Rule Award, Partners in Education Award, Collier County Education Foundation Award) to continue its service to Collier residents, many of whom are the most vulnerable members of our community. If approved, !,'Tant funds would be available for drawdown by the beginning of year two (September 30, 201O-September 29, 2011) of the three year !,'Tant period. Acceptance of awarded grant funds will be brought before the Board of County Commissioners for approval. The grant was submitted with County Manager approval on April 2],2010, the grant submission due date. The project director was notified of the need to submit year two of an approved three year grant too late to submit for the April 13, 2010 Board of County Commissioners meeting. FISCAL IMPACT: The maximum grant request permitted is $68,152. The total project cost is expected to be $97,360. The Housing and Human Services Department will be requesting $68,152 in grant funds and $29,208 is rcquired from General fund as the local match. The local match will be requested during the FY 201 I budget process. If awarded, a budget amendment will be processed at the time the Board of County Commissioners considers acceptance of the grant award. GROWTH MANAGEMENT IMPACT: There is no Growth Management Impact associated with this Executive Summary. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney's Office and is legal]y sufficient for Board action. - CMG RECOMMENDA TION: Recommendation to approve and ratify the electronic submission of the attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for renewal, to the Corporation for National and Community Service, for the continuation of the Collier County-sponsored RSVP program, that, if awarded, will provide grant funds in the amount of$68,] 52. PREPARED BY: Brian Kelly, Project Director, Retired and Senior Volunteer Program (RSVP), Housing and Human Services Department Item Number: Item Summary: Meeting Date: Agenda Item No. 16D2 May 25, 2010 Page 2 of 26 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS 1602 Recommendation to approve and ratify after the fact, the electronically submitted attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for grant renewal to the Corporation for National and Community Service, for the continuation of the Collier County sponsored RSVP program, and if awarded, will provide grant funds in the amount of $68,152. 5/25/20109:00:00 AM Date Prepared By Terri A. Daniels Public Services Division Supervisor. Accounting Human Services 5/6/20107:53:26 PM Date Approved By Marcy Krumbine Public Services Division Director ~ Housing & Human Services Human Services 5/10/20107:59 AM Date Approved By Marlene J. Foard Administrative Services Division Grant Development & Mgrnt Coordinator Administrative Services Division 5/10/20109:07 AM Approved By Date Colleen Greene County Attorney Assistant County Attorney County Attorney 5/10/201010:34AM Date Approved By Marla Ramsey Public Services Division Administrator - Public Services Public Services Division 5/11/2010 11:54AM Date Approved By Kathy Carpenter Public Services Executive Secretary Public Services Admin. 5/11/2010 11:55AM Date Approved By OMS Coordinator County Manager's Office Office of Management & Budget 5/1112010 12:42 PM Date Approved By Sherry Pryor Office of Management & Budget Management! Budget Analyst, Senior Office of Management & Budget 5/13/20106:54 PM Approved By Agenda Item No. 16D2 May 25,2010 Page 3 of 26 Jeff Klatzkow County Attorney Date 5/14/20103:32 PM Approved By Leo E. Ochs, Jr. County Manager Date County Managers Office County Managers Office 5/15/20104:22 PM PART I - FACE SHEET Agenda Item No. 1602 May 25, 2010 Page 4 of 26 11. TYPE OF SUBMISSION: .~pp(jCation ~ Non-Construction .J STATE APPLlCA:'ON IDENTIFIER I FEDERAL IDENTIFIER: 09SRSFl017 --- ~AP~;,~:~~~~~(:,~~ ~:"~m~o~p~~~~~~~~:~ 2a. DATE SUBMITTED TO CORPORATION ! 3. DATE RECEIVED BY STATE: ,FOR NATIONAL AND COMMUNITY SERVICE (CNCS): I 04f21/1Q ,2b. APPLICATION 10: I 10SR116876 5. APPLICATION INFORMATION 4. DATE RECEIVED BY FEDERAL AGENCY: 04/21/10 LEGAL NAME: Collier County Govemment ~' NAME AND CONTACT INFORMATION FOR PROJECT DIRECTOR OR OTHER PERSON TO BE CONTACTED ON MATTERS INVOLVING THIS APPLICATION (give area codes): NAME: Brian Kelly j TELEPHONE NUMBER: (239) 252-8440 FAX NUMBER: (239) 252-7787 . "INTERNET ,:-MAIL ADDR~SS: BrianKe~IY@COlliergOv.net 7. TYPE OF APPLICANT: '17a. Local Government - County 7b. Local Government, Municipal j A. AUGMENTATION B. BUDGET REVISION I I c. NO COST EXTENSION O. OTHER (specify be/ow): ~_ __.______..~__ I t9 NAME OF FEDERAL AGENCY : Corporation for National and Community Service 110a CATALOG OF FEDERAL DOMESTIC ASSISTANCE NU~B"ER 94 002 .. -11~ : DESCRrp~E TITLE OF APPLlCANT~S PROJ;~ - ~'" TITLE RetIred and Semor Volunteer Program _~ __ -I RSVP of Collier County 12. AREAS AFFECTED BY PROJECT (List Cities, Counties, States, atc): 'I 11.b. CNCS PROGRAM INITIATIVE (IF ANY). I Collier County ,~;3~PROPOSED PROJECT: START DATE: 09/30/10 END DATE,' 09/29/11 ...~ 14. CONGRESSIONAL DISTRICTOe:-a.Appllc~"t ~i] b.Pmgram -. ~--- .._-~~--._- .----- '1~5_ES~IMATED FUND~G Year # 2J ____. . .. __ ... _166R6~~~i;~~A;~~~~~~;ECT TO REVIEW BY STATE EXECUTIVE ~~~----l-------;-;~-~_~ I D YES THIS PREAPPLlCATIONfAPPLlCATION WAS MADE AVAILABLE I ~208 00 TO THE STATE EXECUTIVE ORDER 12372 PROCESS FOR ~~ ~- ,. --_ '"'"--------j REVIEW ON c STATE =+=- $ 000 I DATE I~~-- __ -~ $ $ 29 20~0~OOo--- _ =-1, 1<1 N: P~OGRA:S ~:T COVERED BY EO::""'" _ e OTHER f. PROGRAM INCOME ~-=l=~~-------;-.O. .O~. -----l-'.17. IS THE A. p. PLlCANT DELINQUENT ONA .NY FED. E RAL D.EBT? Ju--.-- "-------------- DYES if "Yes," attach an explanation. l:8l NO g.TOT!-L _ "_~O~____ ___.____"___ 18. TO THE BEST OF MY KNOWLEDGE AND BELIEF, ALL DATA IN THIS APPLlCATION/PREAPPLlCATION ARE TRUE AND CORRECT, THE DOCUMENT HAS BEEN DULY AUTHORIZED BY THE GOVERNING BODY OF THE APPLICANT AND THE APPLICANT WILL COMPLY WITH THE ATTACHED ASSURANCES IF THE ASSISTANCE IS AWARDED. I DUNS NUMBER: 787001833 ADDRESS (give street address, city, state, zip code and county): I 3301 Tamiami Trail, East 1 Building H, Room 211 Naples FL 34112 - 3969 County: 6. EMPLOYER IDENTIFICATION NUMBER (EIN): I 596000558 8. TYPE OF APPLICATION (Check appropriate box). D NEW D NEW/PREVIOUS GRANTEE [Xl CONTINUATION lJ AMENDMENT If Amendment, enter appropriate ~~ar(s) in box(es): r J [~ ~J - r ----~--- ----~ ---- b. TITLE: , j_~~~~t~~H~_,"~ c. TELEPHONE NUMBER: (239) 252~7787 ~a. TYPED NAME OF AUTHORIZED REPRESENTATIVE: , < A. Krvmblne --~ ------~------, I d. S,~NA TURE OF AUTHORIZED REPRESENTA riVE: 1 e ~:;~,~GNEO~---- Paqe 1 Agenda Item No. 1602 May 25, 2010 Page 5 of 26 For Official Use Only Narratives Strengthening Communities Collier County is located on the southern gulf coast of the Florida peninsula, due west of Miami-Ft. Lauderdale. Collier County contains approximately 2,025-45 square miles of land area. Collier County's 315,839 people are 67% Caucasian, 26% Hispanic or Latino of any race, 6% Black and 1% other. Twenty five percent are 65 or older compared to 17% statewide. While the County is relatively affluent, a vulnerable segment of the community exists close to the poverty line. Local input into program design and evaluation is achieved by maintaining close communication with stations and community groups, as well as working with our Advisory Group of representative members of our community. The Advisory Group has been holding quarterly meetings since August, 2009. RSVP partners with almost seventy non-profits and County agencies. Partnerships include literacy work in schools, assisting hospital patients, shelters and soup kitchens. Other partners are selected by interview and determination that their purpose and function are an appropriate fit for RSVP volunteer involvement. Included in this category are Project Help and Collier County Association for the Blind who assists members with service referrals and transportation. To build RSVP public awareness, the project director has made TV appearances describing the program and encouraging volunteers, has spoken at community service organizations and has participated in many senior expos and similar venues, discussing the RSVP program and benefits of volunteering with dozens and dozens of seniors. RSVP is listed as both a resource and a senior activity in an extensive County-wide free senior resources guide. People of diverse backgrounds are brought together by reaching out and involving representative groups and individuals in meaningful community service programs that cross cultural and ethnic lines. We draw our volunteers from the entire community, placing them according to interests and skills, not cultural and ethnic background, so that the common denominator of our volunteer teams is simply a desire to help others in specific areas of service. Community resources are mobilized by leveraging existing relationships with our many community For Official Use Only Paqe 2 Agenda Item No. 1602 May 25, 2010 Page 6 of 26 For Official Use Only Narratives partners into reciprocal action. For example, a food collection organization heavily staffed by RSVP volunteers was mobilized to provide additional food to support a newly-established soup kitchen. RSVP is also able to mobilize quickly through our extensive networking with local organizations such as the Naples Interagency Council, the Collier County Council on Aging and Volunteer Collier. RSVP volunteers participate in community activities both by regular assignment and mobilization for one-time activities. For instance, we have assembled a group of volunteers who regularly assist organizations with bulk mailings for community benefit. For one-time activities, RSVP has a "hit list" of volunteers who have agreed to be contacted when there is a specific special event or County/community need. We enhance the capacity of organizations and institutions by integrating senior volunteers who have organizational, leadership and office experience into existing and new partners, enhancing the ability of community service organizations to maximize their volunteer resources. RSVP is available to assist with volunteer management and planning issues. RSVP integrates senior service into the activities of other service programs by seeking a good fit between community need, the processes and culture of the program attempting to meet the need and the skills, experience and interests of senior volunteers. As an example, County congregate meal sites provide hot, nutritious meals for low income seniors at three sites. Senior caregivers and relatives of the clients were recruited and volunteer serving meals, even assisting with socialization activities. Recruitment and Development A great strength of RSVP is in our sense of community, as well as in the community in which we live and serve. We are an organized network built on relationships between members, and between members and the community. Often a personal invitation is the impetus for new members to be recruited into the program, especially if reinforced by respected community leaders. Through our relationships with community members, we draw individuals into active RSVP issues, and we in turn are drawn to issues within the community that could benefit from RSVP involvement. With this in mind, the Project For Official Use Only Paoe 3 Agenda Item No. 16D2 May 25,2010 Page 7 of 26 For Official Use Only Narratives Director integrates recruitment into a daily way of life. In the past year, he has: done a TV interview and brief special describing Collier County RSVP program and calling for volunteers; addressed the Board of County Commissioners on TV, reviewing the successes of County volunteer programs; made four public speaking engagements before community organizations describing the benefits of volunteers and volunteering; and conducted twelve public education programs at senior fairs, and farmers' markets in a "senior-rich" neighborhood, discussing the RSVP program and the benefits of volunteering with dozens and dozens of interested seniors. We leverage VolunteerMatch.org to broaden our recruiting reach and attract additional Baby Boomers and seasonal residents. Building an effective and satisfied corps of volunteers begins before they set foot on the job, before training, before orientation. It begins with initial discussions with a potential volunteer, and hopefully, before that, personal interaction of the individual with an acquaintance who is a happy, fulfilled volunteer and who recommends RSVP to the candidate, When discussing the RSVP program with potential volunteers or new partners, we help them to clearly see how their participation fills a unique and meaningful role in the community, as well as the RSVP program. RSVP's attraction (satisfaction, new skills, networking opportunities, a chance to make a difference, etc,) becomes obvious during discussion of the program. Whenever possible, we connect prospective volunteers with seasoned volunteers. Appreciating and validating the unique contribution of each RSVP member encourages them to get and stay involved. Volunteer currency is appreciation, recognition, validation, affirmation, which we include in every small daily interaction, as well as in the usual recognition events, an annual appreciation luncheon and awards. We build it into interview, orientation, training, and information communiques. Every encounter ends with "Thanks for everything you do", "Thanks for making a difference", or the like. RSVP volunteers receive specific training at volunteer stations needed to carry out their tasks, according to written commitment by the stations. The project director is available to assist station personnel with technical assistance regarding reports, surveys, reporting of volunteer hours and RSVP processes. For For Official Use Only Paqe 4 Agenda Item No. 16D2 May 25, 2010 Page 8 of 26 For Official Use Only Narratives those stations with e-mail capability, he has made e-mail time sheets available so they can gain the efficiency of reporting volunteer hours on line. An interesting fact is that strong empirical evidence indicates that our volunteers already possess the knowledge and skills (or learn quickly) along with the life experience necessary for them to perform their volunteer job assignments and are a good match for the organization. Our recent station assessment survey of volunteer impact overwhelmingly confirms this. This, we believe, is a validation of our careful matching of volunteer interests, skills and abilities with the jobs, focus and culture of the volunteer station. Anecdotal evidence from our station partners indicates that it is also a happy corollary that many of our volunteers, especially those with a strong background in science, public safety and customer service, have much to teach station personnel. It is this symbiotic relationship between many stations and volunteers that brings to mind the RSVP adage that our volunteers provide "the experience of your lifetime". Program Management The project director, with assistance from his Community Advisory Council, will work with community organizations and existing stations to identify unmet needs in the community as well as service organizations that might help to meet those needs as potential volunteer stations. Working within policies and guidelines approved by the Board of Collier County Commissioners and the Housing and Human Services Department, the project director will plan, organize, monitor and coordinate, with station staff, the programs and activities related to RSVP volunteers. Every effort will be made to match the volunteers' skills and experience with the specific mission requirements of the stations that target specific community needs. As part of the project assessment process, as well as the process of managing information and data to improve impacts, station accomplishments through its volunteers will be reviewed annually against planned activity goals and objectives. Also, an annual assessment ofprojectjstation accomplishments and impact on the community will be conducted involving all stations. The annual assessment will be a survey form, mailed or e-mailed to administrative personnel of all stations, once a year in the spring. For Official Use Only Paqe 5 Agenda Item No. 1602 May 25, 2010 Page 9 of 26 For Official Use Only Narratives The results will be tabulated and included in the next scheduled Program Performance Report. The survey is designed to inform us if the RSVP volunteers we provided to the stations had the knowledge, skills and work/life experience needed to perform their volunteer service (or learned quickly), and if they were a good match for the organization. The survey responses will also inform us if, in the past 12 months, the station: a. increased the number of persons served; b. increased the amount (frequency or types) of services; and c. sustained essential services in the face of decreasing resources. If so (in each case), we will learn if RSVP volunteers helped: a. none; b. some; or c. a lot. Volunteer activity and project performance data are monitored and recorded throughout the year in order to (along with the annual assessment of project station accomplishments) demonstrate the concrete impacts ofthe project and its volunteers. The program's volunteer management software aggregates and reports both volunteer and station impact within type of station and service category. The project director works very closely with the HHS Department's accounting supervisor to develop and continuously monitor an annual financial budget to ensure accountability and efficient and effective use of available resources. Physical resources are managed according to a County inventory system and are reconciled annually to inventory. Using the resources of the County Grants' Office, the project director will explore additional resources to sustain and expand the project. Organizational Capacity The Collier County Department of Housing and Human Services has a demonstrated record of managerial and technical experience and will provide organizational resources to compliment the RSVP program. Housing and Human Services (HHS) successfully administers a number of federal and state grants including: Community Development Block Grant, HOME, Department of Elderly Affairs, Safe Havens Visitation Program, State Housing Initiative Partnership and Disaster Recovery Initiative. Under the direction of Marcy Krumbine, MP A and Accounting Supervisor, Terri Daniels, MP A, the department holds over 27 years in grants administration. Housing and Human Services (HHS) serves For Official Use Only PaGe 6 Agenda Item No. 1602 May 25, 2010 Page 10 of 26 For Official Use Only Narratives Collier County's very low, low and moderate income residents, including the senior population by providing access to health care, developing volunteer services with retirees, assisting with affordable home ownership and other housing opportunities, maintaining safe and decent housing and independent living for seniors, utilizing federal and state grants to build safe, livable and healthy communities and to meet the local government mandates of human services in Collier County. The HHS Accounting Supervisor performs all general accounting and fiscal services for the department and RSVP. The RSVP project director has a bachelor degree, 37 years health care management experience and 17 years volunteer and volunteer management experience. The members of the Board of County Commissioners are strong proponents of grassroots community volunteerism and believe in our mission of making a difference in the lives of our County's needy residents. The BCC provides strong administrative, financial and organizational support for Collier County RSVP, which has a 19-year successful track record for managing volunteers, engaging seniors and impacting community issues. Collier County Government has established effective personnel policies and procedures that are incorporated into the operations and programming of the Housing and Human Services Department and RSVP. Job descriptions, personnel and budget policies, and procedures are updated regularly through accepted continuous improvement and risk management business processes. The County Attorney's Office assists with approval of contractual documents and policies. The Purchasing Department acts as agent for cost savings in acquiring vendor services and products. The Human Resources Department ensures our ability to meet high personnel standards which help translate to premium consumer care. The availability of these resources assures the grantor of consistent quality and accountability of performance. Our impact assessment survey conducted with stations had a 20% response rate. 100% indicated that our volunteers served the public directly; 64% also used them in a support role. 100% responded that volunteers had the knowledge, skills and work/life experience necessary to perform their service, or learned quickly. All agreed that the volunteers were a good match for their organization. 92.9% of those For Official Use Only Paqe 7 Agenda Item No. 1602 May 25,2010 Page 11 of 26 For Official Use Only Narratives who increased number of persons served in the past 12 months reported that our volunteers helped some or a lot. 64.3% reported that our volunteers had helped them increase the frequency or types of services. 100% of stations that were able to sustain essential services in the face of decreasing resources reported that our volunteers helped some or a lot to achieve this. Comments include: "Without them, my organization would not be able to provide services." "We are so glad to have the support...we hope to continue for the coming years." "...always go above and beyond the call of duty..." "...provide valuable services..." "...who bring all their training and life-lessons to our students...wonderful." Other Strategic Initiatives Baby Boomers: These seniors (for RSVP purposes this year, born roughly between 1945 and 1954) are beginning to appear in the eligible volunteer mix. Due to their varied experience and interests, we are inserting them like leaven into a broad range of volunteer assignments where we find they are energetic can-do, make-it-happen volunteers regardless of the venue. In terms of supporting older adults who require assistance to live independently, they have been helpful with assignments to Collier Harvest, Fire Department's Services for Seniors and Meals on Wheels, all operations that procure unsold but nourishing food from supermarkets and deliver it in the form of either ready to eat meals or bags of grocery food. One Boomer volunteer, who is a winter seasonal resident, is using his handyman skills to assist elderly residents with repairs and an occasional access ramp to facilitate their ability to remain in their homes. Insuring a Brighter Future for All of America's Youth: Children and youth with literacy needs are an issue for Collier County, considering the large number of Hispanic families for whom English is a second language, and the number of schoolchildren who do not hear English spoken at home. RSVP has literacy volunteers in seven elementary schools working year-round with children to help improve their English to the point that they can be successful in school and hopefully break the family cycle of school drop-outs which they have inherited. For Official Use Only Paqe 8 Agenda Item No. 1602 May 25, 2010 Page 12 of 26 For Official Use Only Narratives Mobilizing More Volunteers: Some people are naturally charismatic and zealous about their chosen volunteer activity. Identifying such persons and asking them to encourage friends and acquaintances to enjoy the satisfaction of volunteering for RSVP has produced approximately fifty new volunteers over the past eight months. Disaster Relief, Recovery and Preparedness. RSVP has a volunteer position on the Collier County Citizens' Corps, an advisory council to the County's Department of Emergency Preparedness. Council members are kept current on threat issues, report to their organizations and assist in leveraging their constituencies for relief and recovery efforts. RSVP has eight volunteers who are trained C.E.R.T. (Community Emergency Response Team) instructors. They teach classes of neighborhood volunteers the basics of Emergency fDisaster response. These neighborhood volunteers then become the core response teams for their individual communities. The C.E.R.T. instructors are available for follow-up and refresher classes. Twenty one trained C.E.R.T. volunteers man the RSVP Services for Seniors team. Their volunteer station is the North Naples Fire District. The team has a dual function. They visit seniors in their homes, educate them and help them prepare for potential emergencies and disasters. They help them form telephone trees for emergency communication and inspect their homes for potential safety and fire hazards. The team also identifies seniors who are unable to shop for their own groceries. Team members, who have established a relationship with an area grocery chain, take a weekly grocery order from each of their seniors, call it into the grocery chain, and pick up and deliver the week's supply of groceries to each senior every week. Engaging Senior Corps Volunteers with Veterans: Thirteen RSVP volunteer drivers, most of whom are veterans themselves, staff our Veterans Transportation Program. The drivers, two of whom are Baby Boomers, transport veterans to South Florida VA facilities in Bay Pines, Ft. Myers, Tampa and Miami. The drivers often form personal relationships with their fellow veteran passengers, staying in touch and providing moral support. The Collier County Veterans Services Department, which is merging into our For Official Use Only Paqe 9 Agenda Item No. 1602 May 25,2010 Page 13 of 26 For Official Use Only Narratives Housing and Human Services Department, serves as our volunteer station for the program and provides the three fleet vehicles used to transport the veterans. PNS Amendment (if applicable) Not Applicable For Official Use Only Paqe 10 Agenda Item No. 16D2 May 25,2010 Page 14 of 26 For Official Use Only Work Plan/Performance Measures Total Number of Unduplicated Volunteers: 790 Service Category: Other Human Needs T .otal '# StatJ..olls 3 T.otal II V.olu.nteers: 5 T .otal # Cl tents 90 Collier County, Florida, has a large population of seniors over 65 (25%), many living on a fixed income, many living alone. Social service outreach has shown that as seniors become isolated from human contact there is a tendency to become depressed and suffer from inadequate nutrition. Need exists for locations where seniors can find companionship, socialization with peers, and, in today's economic conditions, a reasonably priced or free hot meal. Part Service RSVP volunteers will assist Collier County's Housing and Human Services Nutrition Program by elping to prepare and serve nutritious, hot meals to needy seniors daily. The volunteers will prepare the dining area, greet the people, assist with preparation, serving and clean-up. They will also encourage and assist the seniors to take part in the social activities at the congregate meal center. Anticipated Input Five volunteers will contribute 212 hours per quarter providing hot, nutritious meals and socialization assistance for needy seniors at two and possibly three Collier County Housing and Human Services Department Nutrition Program congregate meal sites. The County Nutritional Program will provide Anticipated Accomplishments/Outputs the site, kitchen facilities, food, and food safety training for the volunteers. Period of 09/11 Accomplishment: Performance Measure: Summary Five volunteers will contribute 212 hours per quarter providing hot, nutritious meals and socialization assistance for 90 needy seniors. Measurement tools will be County Nutritional Program reports and volunteer logs. .icipated Intermediate Impact/Outcome Period of 03/11 Accomplishment: Performance Measure: Summary RSVP volunteers will serve an average of 2000 meals per month to needy seniors at Collier County For Official Use Only Paqe 11 Agenda Item No. 1602 May 25, 2010 Page 15 of 26 For Official Use Only Work Plan/Performance Measures congregate meal sites. Measurement tools will be volunteer logs and County Nutrition Program reports. , Period of 09/11 Accomplishment: Summa!) 85% of surveyed congregate meal recipients will report satisfaction with the hot meal program with respect to quality, service, value and socialization benefits. 75% of surveyed congregate meal recipients who have been in the program for at least six months will report that the nutrition program has helped them to maintain or improve a healthy lifestyle. Measurement tool will be a self-evaluation survey. i1~category: TlltOring::ma'ChJ1a ('ElememRryJ'[.lienlcy - - - - ~',-, Tomlll Stations 10 Total '# V:otUllteerS: :Ll! TotaL# Clients 25 Part 1: Need Community Need Many Collier County Public School children speak English as a second language, and some do not hear English spoken at home. This creates a need for literacy training in English reading comprehension, vocabulary and pronunciation as well as tutoring in regular classes. Teachers are unable to devote sufficient individual time to students in need. Part 2: Action Plan Service Activities Service Activities: RSVP volunteers will tutor school children in English reading comprehension, vocabulary and pronunciation as well as in regular classes. They will also tutor adults in an evening program in an effort to help break the cycle of passing illiteracy from generation to generation, Anticipated Input Thirteen volunteers will contribute 1,000 annualized hours tutoring students in English and regular classes. Collier County Public School System guidance counselors and class teachers will provide direction and specific assistance as required. Anticipated Accomplishments/Outputs 09/11 For Official Use Only Paqe 12 Agenda Item No. 16D2 May 25,2010 Page 16 of 26 For Official Use Only Work Plan/Performance Measures Summary Thirteen volunteers will contribute 1,000 annualized hours tutoring 25 students. Measurement tools will be volunteer logs and school records. Summary Based on teachers' reports, 75% of students being tutored by RSVP volunteers will have made acceptable progress. Measurement tool will be a survey of teachers and guidance counselors responsible for the students being tutored. Anticipated End Impact/Outcome Period of 09/11 Accomplishment: Performance Measure: Summary Based on teachers' reports, 75% of students being tutored by RSVP volunteers will have made ..acceptable progress. 50% of students being tutored will have made significant progress. Measurement ,001 will be a survey of teachers and guidance counselors responsible for the students being tutored. Part 1: Need Community Need Many County visitors, as well as residents living in close proximity to the natural wonders of the Gulf of Mexico, the Everglades, bays, waterways and wetlands do not understand the delicate ecological balance that exists and the lasting environmental damage that can result from a failure to exercise care in our daily living to conserve our natural resources. Part 2: Action Plan Service Activities Volunteers will assist visitors and residents to appreciate the natural wonders in our community and educate them in the need and means to conserve our delicate ecological resources. icipated Input 66 volunteers will contribute 6,000 annualized hours educating visitors and residents in appreciating and conserving our natural resources at the Conservancy for Southwest Florida, Corkscrew Swamp For Official Use Only Paae 13 Agenda Item No. 16D2 May 25, 2010 Page 17 of 26 For Official Use Only Work Plan/Performance Measures Sanctuary, Naples Botanical Garden, Rookery Bay National Estuarine Reserve and Naples Historical Society. Period of 09/11 Accomplishment: Summary 66 volunteers will help educate 775 visitors and residents in the need to conserve their environment's natural resources. Measurement tool will be volunteer logs. Anticipated Intermediate Impact/Outcome Period of 03/11 Accomplishment: Performance Measure: Summary 80% of surveyed persons attending Collier County's natural resource programs will report that they have a better understanding of the delicate ecological balance of the Southwest Florida region in which Anticipated End Impact/Outcome they live and visit. Measurement tool will be a self-assessment survey. Period of 09/11 Accomplishment: Performance Measure: Summary 70% of surveyed persons attending Collier County's natural resource programs will report that they have an increased understanding of how they can make a difference in conserving the natural resources of the Southwest Florida region in which they live and visit. Measurement tool will be a self- assessment survey. Part 1: Need Community Need As the recession deepens, donations to non-profit service organizations shrink and raising money for worthy causes becomes more critical, as well as more difficult. Affordable housing for deserving low income families becomes less affordable as family income is impacted. Neighborhood clinics, respite care centers, shelters, soup kitchens and even hospitals are becoming overburdened by the increasing community needs caused by newly-impoverished families who have nowhere else to turn. Part 2: Action Plan Service Activities RSVP volunteers will augment staff in thrift shops, helping to raise money for worthy causes. For Official Use Only Paqe 14 Agenda Item No. 16D2 May 25, 2010 Page 18 of 26 For Official Use Only Work Plan/Performance Measures Volunteers will work with Habitat for Humanity, building and rehabilitating houses to make them affordable to deserving low-income families who are willing to pitch in and invest "sweat equity" in the construction process. Volunteers will perform direct client assistance and support tasks to help community clinics, respite centers, shelters, soup kitchens and hospitals meet the increasing needs of community members in crisis. 336 RSVP volunteers will contribute thousands of hours providing the following services: assisting customers and transporting and stocking inventory for at least 8 thrift stores to meet demand and raise badly-needed funds for worthy causes and service organizations; building new and rehabilitating old homes at a minimum of 3 sites in support of Habitat for Humanity's efforts to provide affordable housing to deserving low-income families; and performing direct client assistance and support tasks to .help community clinics, respite centers, shelters, soup kitchens and hospitals meet the increasing uemand of community members with dwindling resources. Habitat for Humanity will provide overall supervision, construction materials, power tools and hand tools as necessary for its construction sites. Anticipated Accomplishments/Outputs Period of 09/11 Accomplishment: Performance Measure: Summary 336 RSVP volunteers will represent a 5% increase in the surveyed organizations' volunteer base with which they perform the tasks necessary to serve their clients. Measurement tool will be a survey of affected organizations Anticipated Intermediate Impact/Outcome Period of 03/11 Accomplishment: Performance Measure: Summary 90% of surveyed organizations will report that RSVP volunteers were of much or very much assistance in the organizations' ability to provide needed services to members of the community needing help. JU1ticipated End Impact/Outcome Measurement tool will be a survey of affected organizations. Period of 09/11 Accomplishment: Performance Measure: Jummary 85% of surveyed organizations will report that RSVP volunteers enabled them to increase the number For Official Use Only Paae 15 Agenda Item No. 1602 May 25, 2010 Page 19 of 26 For Official Use Only Work Plan/Performance Measures of needy members of the community served, Measurement tool will be a survey of affected organizations. Service Category: TranspOl1ation Services . fatal 11 StatIOns ] 1 otal # Volunteels. 13 Total # Clients -635 Engaging Senior Corps Volunteers with Veterans: Veterans Transportation Service. The number of veterans in Southwest Florida requiring medical visits to V.A. medical facilities increases each year as these wounded and injured heroes return from combat in the Middle East. Fragmentation/shrapnel trauma represents a higher percentage of wounds than in prior conflicts, increasing the need for prosthetics, extended rehabilitation time and increased number of medical visits for many patients. Many veterans reentering civilian society in this distressed economic climate are jobless for an extended period of time. Many cannot afford to maintain a personal vehicle. For those who can, gasoline, while fluctuating in price, is still expensive and the cost of multiple long round trips to V.A. medical facilities can become prohibitive. Many of our returning wounded veterans have suffered emotional as well as physical trauma, and find it difficult to relate, on a day to day basis, with members of the society that they are reentering. Part 2: Action Plan Service Activities RSVP volunteers, most of them veterans themselves, will drive veterans to and from medical appointments in V.A. medical facilities in South Florida, primarily Bay Pines, Fort Myers, Miami and Tampa. Veterans will access the service by calling the Collier County Veterans Services Office for a transportation appointment. The veteran will meet the vehicle and driver at the Veterans Service office at the appointed time and will be transported to and from the medical facility, returning to the pick-up point. If the veteran is totally vision impaired, he/she will be picked up at and returned to home. Whenever possible, multiple passengers will be scheduled for the same trip. The drivers, mostly veterans, will provide a welcoming, appreciative, affirming atmosphere during the trip and seek to For Official Use Only Paae 16 Agenda Item No. 16D2 May 25,2010 Page 20 of 26 For Official Use Only Work Plan/Performance Measures make this aspect of the veteran's reintegration into civil society a positive one. Inl1.. Thirteen RSVP volunteers will contribute 2000 annualized hours driving veterans to and from medical appointments at V.A. medical facilities in South F1orida. Primary resources available to provide the services are two vans and an extended passenger wagon provided, maintained and fueled by a grass roots cooperative effort between the Board of Collier County Commissioners, Collier County Veterans Council, Disabled American Veterans, U.S. Department of Veterans Affairs and the Collier County Veterans' Services Office. Summa!) Thirteen RSVP volunteers will complete 635 veteran trips to medical facilities (a veteran transported to and from medical facilities is one veteran trip). 'icator: _mber of veteran trips to medical facilities Target 635# How Measured:Activity log Description: RSVP volunteer drivers' trip logs Anticipated Intermediate Impact/Outcome Period of 03111 Accomplishment: Performance ~ Measure: u Summa!) 75% of veteran clients surveyed would have been unable to attend one, some, or all medical appointments without Veterans Transportation Service. Indicator: Percentage of clients surveyed who would have been unable to attend one, some, or all medical appointments without Veterans Transportation Service. Target: 75% Target 75% How Measured:Self-assessment -. 'cription: -assessment surveys Anticipated End Impact/Outcome Period of 09/11 Accomplishment: Performance ~ Measure: u For Official Use Only Paae 17 Agenda Item No. 1602 May 25,2010 Page 21 of 26 For Official Use Only Work Plan/Performance Measures Summary Eighty percent of veteran clients will be able to maintain or improve their health as a result of Veterans Transportation Service. Indicator: Percent of surveyed veteran clients will report that they are able to maintain or improve their health somewhat or very much as a result of Veterans Transportation Service. Target 80 % j,iow Measured:Self-assessment Description: Self-assessment survey regarding physical and emotional health . service Category: Otbel HealthlNutrrtion \, Tollll#StatlOns 8 Total4lVohmtccrs'2.5 J':o,tal4lGhents 1.25. Part 1: Need Community Need Health Education: Twenty eight million Americans suffer from osteoporosis, a crippling, bone- weakening disease that most often strikes seniors, especially women, who represent 80% of osteoporosis patients, The National Osteoporosis Foundation reports that 90% of debilitating hip fractures in seniors are attributable to osteoporosis, Medical evidence reported in the Journal ofthe American Medical Society shows that strength training and balance exercises can decrease the incidence and severity of osteoporosis. Part 2: Action Plan Service Activities RSVP volunteers who are certified as trainers for the Osteoporosis Bone Builders exercise program will provide free Bone Builder exercise classes to osteoporosis patients and those who are at risk. Each class will include a full workout with lower and upper body strength training as well as balance and agility exercises. Anticipated Input Twenty five Bone Builder volunteers will contribute 230 hours per month at eight locations, while in full session (most classes are normally suspended for all or part of the summer months), conducting For Official Use Only PaQe 18 Agenda Item No. 16D2 May 25,2010 Page 22 of 26 For Official Use Only Work Plan/Performance Measures Bone Builders therapeutic exercise classes for osteoporosis sufferers and at risk seniors. Collier County Parks and Recreational Department will provide exercise rooms at 5 Park sites. Three residential communities will provide exercise rooms at their community centers. Summary 25 Bone Builder volunteers will contribute 230 hours per month (while in full session) conducting Bone Builders therapeutic exercises for 125 osteoporosis sufferers and at risk seniors. Measurement tools will be participant sign-in sheets and volunteer logs. Period Accomplishment: Impact/Outcome '.........,....,. Performance Measure:' Summary RSVP Bone Builder Trainers will conduct an average of 80 classes per month while in full session. Measurement tool will be volunteer logs. ticipated End Impact/Outcome Period of 09/11 Accomplishment: Performance Measure: Summary 80% of surveyed Bone Builder participants will report increases in their strength, flexibility, balance and energy level. Measurement tool will be a self-evaluation survey. Part 1: Need Community Need Since September 11, 2001, there has been an acknowledged need to increase the ability of communities to respond to emergencies, whether natural or man-made. Also, Collier County's large senior population (25% over 65) includes many seniors living alone, relatively homebound due to age and infirmity. These seniors are generally not familiar with disaster preparedness issues and procedures and could be in jeopardy in the event of a disaster. Many also are unable to adequately maintain their homes and small repair jobs left untended become safety hazards. Some are unable to shop for food .ld do not have people in their lives to perform that service for them. Part 2: Actio(l pla(l For Official Use Only Paqe 19 Agenda Item No. 16D2 May 25, 2010 Page 23 of 26 For Official Use Only Work Plan/Performance Measures RSVP volunteers, trained and experienced Community Emergency Response Team (C.E.R.T.) instructors, will teach classes of neighborhood volunteers the basics of emergency/disaster response. These neighborhood volunteers become the core response teams for their individual communities. C.E,R.T. volunteers will also visit seniors in their homes, educate them and help them prepare for potential emergencies and disasters. The volunteers will also inspect the homes for safety and fire hazards. The team will identify seniors who are unable to shop for their own groceries, Working with a cooperative area grocery chain, the volunteers will take a weekly grocery order from each of the seniors, call it in to the grocery chain and pick up and deliver the week's supply of groceries to each senior every week. RSVP volunteer efforts will not only enhance community disaster preparedness, but also help vulnerable seniors to remain safe and in their o;vn homes. Anticip~ted Input Thirteen RSVP C.E.R.T. instructors will contribute 450 hours instructing community residents and homebound seniors in Community Emergency Response Team procedures, inspecting seniors' homes for safety hazards and providing grocery assistance to homebound seniors without a support network. Safety inspection equipment, additional technical expertise and other resources will be supplied by the Anticipated Accomplishments/Outputs North Naples Fire & Rescue Department, the station sponsor for our C.E.R.T. volunteers. Period of 09/11 Accomplishment: Performance Measure: SummaC)l C.E.R.T. volunteers will teach 10 annualized Community Emergency Response Team classes to 50 local community volunteers and homebound seniors. RSVP volunteers will also conduct 45 safety inspections for homebound seniors. Measurement tools will be volunteer logs and class sign-up sheets. Anticipated Intermediate Impact/Outcome Period of 03/11 Accomplishment: Performance Measure: SummaC)l 90% of C.E.R.T. class graduates surveyed will respond that, with minimal reinforcement, they are confident of their ability to adequately function as a member of a Community Emergency Response Team. Measurement tool will be a self-assessment survey. RSVP volunteer C.E.R.T. team members will For Official Use Only Paae 20 Agenda Item No. 16D2 May 25, 2010 Page 24 of 26 For OffIcial Use Only Work Plan/Performance Measures provide 350 annualized weeks of groceries to homebound seniors. Measurement tool will be volunteer logs. Summal'Ji 90% of homebound seniors who have received disaster preparedness information and have had a home safety inspection by RSVP C.E.R.T. volunteers will agree or very much agree on a survey that the services have allowed them to feel safe and secure in their homes. 95% of homebound seniors who have received disaster preparedness information, have had a home safety inspection by RSVP C,E.R.T. volunteers and have participated in the grocery assistance program will agree or very much agree on a survey that the services have contributed significantly to their being able to remain in their own homes rather than relocate to where they will have assistance. Measurement tools will be self-assessment surveys. For Official Use Only Paae 21 Document Name Articles of Incorporation Board of Directors CPA Certification Organizational Chart Project Director's Job Description For Official Use Only Required Documents Community Advisory Group names and addresses Negotiated Indirect Cost Agreement Statement of date oflast Al33 audit Statement of whether applicant is subjcct to Al33 audit Rostcr of Volunteer Stations Aggregate Dollar Amounts of funding List of the names of any Funding Organizations/Sources For Official Use Only Paqe 22 Agenda Item No. 16D2 May 25, 2010 Page 25 of 26 Status Not Applicable Already on File at CNCS Not Applicable Alrcady on File at CNCS Already on File at CNCS Already on File at CNCS Not Applicable Sent Sent Sent Not Applicable Not Applicable cotNer County ~ -- Administrative Services DMsion Grants Coordination Agenda Item No. 16D2 May 25, 2010 Page 26 of 26 TO: Leo Ochs, County Manager er date After-the-Fact Approval by the Bee is required at the Mav 11 20 I 0 Bee meeting CC: Brian Kelly, RSVP Coordinator Marlene Foo;;[(frants Coordinator FROM: DATE: April 20, 2010 SUBJECT: County Manager Review and Approval to electronically submit a renewal of a Collier County sponsored RSVP Grant Application to the Corporation for National and Community Service The Collier County RSVP Project Director recently became aware that in order to receive funding for a second year of a three year RSVP Grant awarded in 2009, an application must be submitted for the second year of funding, which begins on September 30, 20 10. Sponsored since 1990 by Collier County, RSVP places seniors in almost 100 non-profit organizations and County Agencies for community service. Partnerships include literacy work in schools, assisting hospital patients, shelters and soup kitchens. If funded, the grant will allow the RSVP program to continue to reach out to people of diverse backgrounds and involve them in meaningful community service programs that cross cultural and ethnic lines. Volunteers are drawn from the entire community, placing them according to interests and skills, not cultural and ethnic background, so that the common denominator of volunteer teams is simply the desire to help others in specific areas of service. Notification of the requirement to submit the application for renewal was not received in time to prepare the renewal for a BCC meeting before April 21. Therefore, we are requesting your approval to authorize the Director of Housing and Human Services to sign and electronically submit the application to be followed by after-the-fact approval by the Board of County Commissioners. Once you have reviewed the proposal, please sign in the box above and call me for pickup at 252- 4768. Thank you and please let me know if you have any questions regarding this request. 3301 East Tamiami Trail' Naples, Florida 34112' marteoefoord<a1collier.ov.net. (239) 252-4768 . (239) 252-8720 (fax)