Agenda 01/26/2010 Item #16F1Agenda Item No. 16F1
January 26, 2010
Page 1 of 14
EXECUTIVE SUMMARY
Recommendation to approve the annual renewal of a Certificate of Public Convenience and
Necessity for the Collier County Emergency Medical Services Department.
OBJECTIVE: To receive approval from the Board of County Commissioners for the renewal
of the Certificate of Public Convenience and Necessity ( "Certificate ") for the Collier County
Emergency Medical Services Department and authorize the Chairman to execute the permit and
certificate.
CONSIDERATIONS: Collier County Emergency Medical Services is currently operating
under a Certificate. Collier County Ordinance No. 04 -12, as amended requires that Collier
County Emergency Medical Services renew its original Certificate each year.
In addition, renewals are based on the same standards as the granting of the original Certificate.
Therefore, the requirements for Board of County Commissioners approval in granting
certificates, as set forth in the Collier County Ordinance No. 04 -12, as amended, Section 5, are
provided and are specifically addressed in the attached memorandum from the EMS Chief.
Furthermore, Collier County Ordinance No. 04 -12, as amended, Section 10 does not require a
hearing for the Board of County Commissioners to consider the renewal Certificate allowing it to
be approved routinely by the Board of County Commissioners upon advice of the Administrator.
In accordance with Collier County Ordinance No. 04 -12, as amended, Section 10, the Director of
the Bureau of Emergency Services recommends approval based on his finding that there is a
public necessity for EMS to provide the service based on the factors set forth therein.
FISCAL IMPACT: There is no fiscal impact associated with this action.
GROWTH MANAGEMENT IMPACT: There is no growth management impact associated
with this action.
LEGAL CONSIDERATIONS: This item has been reviewed and approved by the County
Attorney's Office and is legally sufficient. - JBW
RECOMMENDATION: That the Board of County Commissioners:
1. Accept the Director of the Bureau of Emergency Services' finding of public necessity;
2. Approve and authorize the Chairman to execute the Emergency Services Permit #1 and
the renewal of the Certificate of Public Convenience and Necessity for the Collier
County Emergency Medical Services Department.
Prepared by: Artie Bay, Supervisor - Accounting, Emergency Medical Services
Agenda Item No. 16171
January 26, 2010
Page 2 of 14
COLLIER COUNTY
BOARD OF COUNTY COMMISSIOf
Item Number. 16F1
Item Summary: Recommendation to approve the annual renewal of a Certificate of Public Convenience and
Necessity for the Collier County Emergency Medical Services Department.
Meeting Date: 1/26/2010 9:00:00 AM
Prepared By
Artie Bay
Senior Administrative Assistant
Date
Bureau of Emergency
Services
EMS
11512010 1:55:43 PM
Approved By
Jeff Page
Chief - Emergency Medical Services
Date
Bureau of Emergency
Services
EMS Operations
115/2010 4:47 PM
Approved By
Jennifer White
Assistant County Attorney
Date
County Attorney
County Attorney
1/111201011:28 AM
Approved By
Dan E. Summers
Director of Emergency Services
Date
Bureau of Emergency
Bureau of Emergency Services and
Services and Emergency
Emergency Management
1/1112010 11:55 AM
Management
Approved By
Jeff Klatzkow
County Attorney
Date
111312010 9:41 AM
Approved By
OMB Coordinator
Date
County Manager's Office
Office of Management & Budget
1/14/2010 9:04 AM
Approved By
Sherry Pryor
Management! Budget Analyst, Senior
Date
Office of Management &
Budget
Office of Management & Budget
1/1412010 11:38 AM
Approved By
Mark lsackson
Management/Budget Analyst, Senior
Date
Office of Management &
Budget
Office of Management & Budget
111712010 9:35 AM
Agenda Item No. 16F1
January 26, 2010
Page 3 of 14
Memorandum
To:
Leo Ochs, County Manager
From:
Jeff Page, Chief
Emergency Medical Services Department
Date:
December 31, 2009
Subject:
Certificate of Convenience and Necessity for Collier County
Emergency Medical Services Department
Per Collier County Ordinance Number 04 -12, please accept the following information for
renewal of this required certificate:
Collier County Emergency Medical Services Department is operated by the County's
Board of County Commissioners located at:
3301 East Tamiami Trail, Building F
Naples, Florida, 34112
2. Collier County Emergency Medical Services Department provides service to the 2,032
square miles encompassing Collier County.
Collier County Emergency Medical Services Department has a total of fifty -seven (57)
State licensed vehicles. Thirty -four (34) of these are licensed ground transport vehicles
and one (1) medivac helicopter. There are also six (6) licensed ALS Engines (non -
transport). Of the above, Twenty -four (24) licensed ground transports, six (6) licensed
ALS Engines and the medivac helicopter operate 24 hours and day, seven days a week.
One (1) additional ground transport licensed vehicle may operate 12 hours a day, seven
days a week (as needed) during the seasonal months and is taken out of the reserve units.
The remaining, nine (9) licensed ALS ground transport vehicles are held in reserve.
(Attachment A).
4. Collier County Emergency Medical Services Department has one main office and
eighteen (18) substations located throughout Collier County at the following locations:
Emergency Medical Services
Agenda Item No. 16F1
January 26, 2010
Headquarters
8075 Lely Cultural Pkwy.
Naples, Florida Page 4 of 14
Station 1
835 8a' Avenue South
Naples, Florida
Station 2
977 26s' Avenue
Naples, Florida
Station 10
14756 Immokalee Road
Naples, Florida
Station 21
11121 E. Tamiami Trail
Naples, Florida
Station 22
4375 Bayshore Drive
Naples, Florida
Station 23
7227 Isle of Capri Road
Naples, Florida
Station 24
2795 Airport Road North
Naples, Florida
Station 30
112 South 1"
Immokalee, Florida
Station 32
4819 Ave Maria Blvd.
Ave Maria, Florida
Station 40
1411 Pine Ridge Rd.
Naples, Florida
Station 42
7010 Immokalee Road
Naples, Florida
Station 43
16325 Vanderbilt Drive
Naples, Florida
Station 44
766 Vanderbilt Beach Road
Naples, Florida
Station 46
3010 Pine Ridge Road
Naples, Florida
Medic Res 50
1280 San Marco Road.
Naples, Florida
Station 61
201 Buckner Avenue
Everglades, Florida
Station 70
4741 Golden Gate Parkway
Naples, Florida
Station 71
95 1P Street SW
Naples, Florida
Station 75
4590 Santa Barbara Blvd.
Naples, Florida
Medic Res 90
175 Isle of Capri Road
Naples, Florida
ALS Eng 61
25000 Tamiami Trail East
Naples, Florida
Med- Flightl
2375 Tower Drive
Naples, Florida
5. Collier County Emergency Medical Services Department has been licensed and certified
to provide Advanced Life Support ambulance service in Collier County since April 6,
1981.
6. Three (3) Collier County residents to act as references:
Dr. Douglas Lee 2614 Tamiami Trail, #255 Naples, Florida 34110
Nancy Laschied 4500 Gulfshore Blvd. N. - #903 Naples, Florida 34103
Dr. James Hampton 823 Bentwood Drive Naples, Florida 34108
7. Collier County Emergency Medical Services Department schedules of service fees
(Attachment B).
8. December 31, 2009 Memorandum from Dan Summers, Director of Bureau of Emergency
Services to County Manager Ochs stating no further information required.
9. Collier County Emergency Medical Services Department financial statement is available
in Collier County's Finance Department
Attachments
Emergency Medical Services
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Agenda Item No. 16F1
ATTA�nuar N 2010
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RESOLUTIONNO.08- 27
A RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS OF
COLLIER COUNTY, FLORIDA, PROVD)ING FOR UP -DATED EMS USER
FEES FOR COLLIER COUNTY AMBULANCE SERVICES, UP -DATED
BILLING AND COLLECTION PROCEDURE, HOSPITAL TRANSPORT
BILLING AND FEES, ADJUSTMENTS OF EMS USER FEES PURSUANT
TO COLLIER COUNTY ORDINANCE No. 96_A WAIVER OF EMS USER
FEES FOR SPECIAL EVENTS, AND AN UPDATED PROCEDURE FOR
APPROVING HARDSHIP CASES AND PAYMENT PLANS; SUPERSEDING
RESOLUTION N0.07 -192; AND PROVIDING FORAN EFFECTIVE DATE.
WHEREAS, Collier County Emergency Medical Services ( heroinafter referred to as
"EMS") provides ambulance services to the residents and visitors of Collier County; and
WHEREAS, the Collier County EMS operating budget is funded exclusively through ad
valorem taxes and user fees; and
WHEREAS, the Bond Of County Commissioners recently entered into an Agreement with
Advanced Data Processing, Inc. (hereinafter referred to as to "Billing Conaultanin) to provide
collection services for ambulance services and associated fees; and
WHEREAS, this Resolution is intended to apply irrespective of whether EMS billing staff,
Advanced Data Processing, Inc., or any other billing consultant is responsible for the collection of
fees for ambulance services; and
WHEREAS, Collier County Ordinance No. 96.36 § 5 provides that the user fees for
ambulance services may be established by Resolution of the Board of County Commissionen
(hereinafter referred to as to "the Board').
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY
COMMISSIONERS OF COLLIER COUNTY, FLORIDA, ibat:
SECTION ONE: EMS USER FEES
BASE RATE
3 .RVIC FVR1 S
CODES
BASE CHARGES
A. EMS — BLS NON-EMERGENCY
A0429
S
70000
B. EMS — BLS EMERGENCY
A0429
$
700.00
C. EMS —ALS 1 NON - EMERGENCY
A0426
$
70000
D. EMS — ALS I EMERGENCY
A0427
S
700.00
E. EMS — ALS 2 EMERGENCY
A0433
$
750.00
F. EMS — SPECIALTY CARE
A0434
S
80000
G. EMS — TREATMENT W/O TRANSPORT
A0098
S
175.00
H. EMS — HELICOPTER
A0431
$
5,900,00
MILEAGE RATES-
SERVICE I EVELq
CODES
MILEAGE
CHARGE
A. EMS — GROUND UNIT
A0425
$
1225
(Minimum Charge of 1 mile and no cap)
B. EMS —AIR UNIT
A0436
$
110.00
SPECIAL EVENTS AND MSSCE I -ANEOUS RATE&
SERVICE LEVELS
RATES
A TWO (2) MEDICS/ONE ALS VEHICLE (PER HOUR)
S
150.00
Agenda Item No. 16171
January 26, 2010
Page 8 of 14
B. ONE (1) MEDICINO VEHICLE (PER HOUR) S 50.00
COPIES*,
Subject to statutory exemptions, "public records- arc required by Chapter 119, F,& to be
open to inspection and copying. Consistent with Chapter 119, Resolution No. 07.327 establishes
copying fees as follows:
COPIES OF DOCUMENTS RATES
A. One -sided copy which is 14 inches by 8 h inches or less S .15
B. Two-sided copy which is 14 inches by 8 44 inches or less S .20
COPY SERVICES
The actual cost of duplication for all other copies will be charged. The first hour of cost of
duplication will not be charged. "Actual cost of duplication" is defined in § 119.07(1). F.S. as "the
cost of the material and supplies used to duplicate the record," but does not inchhde the labor cost
and overhead cost associated with such duplication.
'Copying fees are subject to change only to the extent that either Chapter 119, F.S. or
Resolution No. 07- 327, or both, we amended, replaced, or superseded
PAST DUE ACCOUNTS
rNTS
INTEREST ON PAST DUE ACCOUNTS S 1% monthly
SECTION TWO: BILLING COLLECTION PROCEDURE
The following shall be the minimma guidelines for billing and collection procedures for
ambulance service fees and charges:
A. Initial fees mad charges for ambulance service(s) shall be assessed either prior to or
following the provision of service, as service dynamics reasoaebly allow. Unpaid fees and
charges, subsequent to time of service shall be reflected in an accounts receivable subsidiary
ledger system to be maintained by the EMS Department
B. EMS Billing Staff will transmit all data necessary to Billing Consultant to process the claim.
1. Billing Consultant will send an initial bill to the service recipient's or responsible
Party's insurance carrier as soon as insurance information has been received,
validated, and entered by the Billing Consultant on the account.
2. Wben a valid patient addreas is present, the Billing Consultant will follow the patient
statement cycle outlined below.
i. An initial statement for ambulance services, including the HIPAA notice of
Privacy Practices shall be sent fourteen (14) or more days after the data is
entered by the Billing Consultant, but no later than 30 days after service has
been provided.
ii. If a non - Medicaid account remains unpaid, statements will be sent to the
Patient no later than every 60 days frmn the last filed date, if a claim is denied,
a bill will he sent to the service recipient or responsible party.
iii. For Medicaid accounts, if the claim is denied because of no coverage at the
time of service, or because it was determined to be not medically necessary to
be transported by ambulancq a bill will be sent to the service recipient or
responsibly party.
Agenda Item No. 16F1
January 26, 2010
Page 9 of 14
iv. In the event the service recipient or responsible party does not have or does not
Provide proof of insurance coverage, statements will be sew to the patient no
later than every 60 days from the last statement date.
C. The Billing Consultant will provide a file with patients to be sent to collections to the
County's contracted collection sgenoy when an attempts to collect on the account have been
exhausted by the Billing Consultant The County may direct the Billing Consultant to not
send a patient to collections at any time. Billing Consultant may send it patient to
collections prior to exhaustion of all collection efforts when:
1. The patient account has an invalid address.
2. Billing Consultant is directed by County to send a patient to collections.
D. Interest will be assessed at 1% per month on all accounts that see sent to the County's
contracted collection agency.
E. A reasonable and customary payment plan will be mate available for all service recipients
or responsible patties. Should the service recipient or responsible party at the time fail to
meet the terms and conditions of the payment plan for a period of (60) sixty days, the unpaid
balance shall reenter the collections process set forth in Section C. above at the point in the
collections process at which it was taken out for a payment plan to be administered.
F. When ambulance service bill(s), at the any stage in this billing and collection procedure, are
returned because the Postal Service cannot effectuate delivery, the EMS Billing Section
shall snake reasonable effort to ascertain the correct mailing address. If reasonable etTotts to
ascertain a correct address fail, the accoun(s) may be considered for other collection
alternatives.
G. Nothing contained in this Section shall preclude reasonable telephone or other appropriate
contact for billing and collection purposes, in accordance with all applicable laws.
H. Throughout the fiscal year, the EMS Billing Section shall review all past due accounts and
report to the Bard of County Commissioners on an annual basis, of all past due accounts
which are believed to be uncollectibe.
1. The Board may, after reviewing these past due accounts and after finding that diligent
efforts at collection have proven unsuccessful, remove these past due accounts from active
accounts receivable in accordance with generally accepted accounting procedures and
pursuant to law by Resolution.
J. Probate Estate CAan• Should a decode* have an unpaid balance for ambulance services,
the following shall occur:
I. The decedent's Personal Representative will notify EMS Billing Staff that a
probate estate has been filed with the Probate Court
2. EMS Billing Staff shall ease that a Notice of a Claim is timely filed with the
Probate Court
3. EMS Billing Staff shall ensure that the Office of the County Attorney is timely
notified of such claim and provided with: 1) a copy of ambulance bill(s), 2) all
correspondence between EMS Billing Staff/Billing Consultant) and Personal
Representative, 3) Notice of claim filed with the Probate Estate, and any other
information necessary to pursue the claim.
Agenda Item No. 16F1
January 26, 2010
Page 10 of 14
4. The office of the County Atmency shill take all reasonable actions that an
"clsary to pursue such claim, including but not limited, to tiling a lawsuit in
the County Court to pursue such claim.
5. If the estate has assets and $10,000 or less is owed for ambulance services, the
EMS Director and the County Attorney (or his designee) are authorized to take
reasonable actions to reach a settlement with the Personal Reprcsmtative or his
attorney. Should a settlement be reached, the EMS Director and the County
Arrann (or his dc3ignee) are authorized to execute a satisfaction and/or release
on behalf of the County. If the estate has assets and in excew of 510,000 is owed
for ambulance services, any negotiated setrlement/oompromuc of the ambulance
billing claim shall be approved by the Board of County Commissioners. If the
estate has nominal assets or no assets, the County Manager may waive the rates,
few, and charges as art forth in Ordinance No. 9636, as It may be amended,
repleced,orsuperseded.
K. All accounts with a balance of $ 10 or less will be written off.
SECTION THREE: HOSPITAL TRANSPORT BILLING AND FEES
A. The few set forth in Section One of this Resolution shall apply to ambulance transports that
occur between a hospital's facilities.
B. Should a hospital within the boundaries of Collier County have the need for a transport of a
patient between hospital facilities located within the boundaries of Collier County,
ambulance transport will be provided.
C. Should a hospital within the bounderim of Collier County have the mead for a tmnepott of a
Patient to hospital facilities located outside the boundaries of Collier County, the County,
will subject to equipment and manpower availability, at its solo discretion, utilize its
resources to provide patient transport.
D. Hospitals requesting ambulance transports shell be invoiced directly for ambulance transport
service on a monthly basis.
SECTION FOUR: ADJUSTMENT OF EMS USER FEES
The following shall be minimum guidelines for adjustments to ambulance service few. The
Board of County Commissioners, in accordance with criteria established by the enabling Ordinance,
may authorize other adjustments.
A. Medicare and Medicaid Adimgmcul& Contractual adjusaments under Medicare and/or
Medicaid assignment will be made in accordance with applicable Medicare and/or
Medicaid rules and regulations.
B. EWMIL r`omneidljq Contractual Adivamren. Contractual adjustments will be
made in accordance with applicable state, federal and local rules and regulations.
C. Worker's Comtdmsation C pa l Ad' .e mmits. Contractual adjustments will be
made in accordance with applicable state, federal and local rules and regulations.
D. COnnty Employee Adiyat ._ems, Board of County Commissioners and Constitutional
Officers' employees that have Primary coverage under Collier Coumty's insurance policy
will be responsible for any deductibles, co-payments or unpaid balances. An employee
Agenda Item No. 16F1
January 26, 2010
Page 11 of 14
may dispute his w ambulance charge in acconk= with procedures set forth in
Ordinance No. 96 -36.
E• C MMl M Ad; ,cr rn f . Contractual adjustments will be made in accordance
with applicable ChampuslTricam rules and regulations.
F. is Contractual adjustments will be made in accordance
with applicable state, federal and local rules std regulations pertaining to Railroad
Retirement Adjustments.
O. Social Services AOJUKmcntL Contractual adjustments will be made in accordance with
rules established by the County Manager and memorialized by a memorandum of
understanding executed by the Social Services Director and the EMS Director.
SECTION FIVE: WAIVER OF EMS USER FEE FOR SPECIAL EVENTS.
Pursuant to Ordinance No. 96-36, and from the effective dare of this Resolution, user fees
for EMS ambulance stand -by services may be waived if the Board finds that a valid public purpose
has been established in recognition of their charitable contributions to the Community.
SECTION SDr: HARDSHIP CASES AND PAYMENT PLANS,
The Board recognizes that certain service recipients may need to be identified and processed
as hardship cases. Payment plans will be established pursuant to the minimum guidelines set
forth in this Resolution.
A. Hardship cases will be established in accords= with the Federal Poverty guidelines, as
used by the Social Services Department of Collier County.
B. Payment plans for hardship calm will be set up on a monthly basis, with a minimum
Payment of $10-00 per month. Hardship cases, placed on a payment plan will not accrue
interest or be placed into collection. Notwithstanding the foregoing, if a service
recipient has a payment plan and does not nuke the agreed scheduled payments for a
period longer than two (2) months, the account Will be turned over to the County's
contracted collection agency and interest will begin to accrue.
SECTION SEVEN: SUPERCISION OF RESOLUTION 07 -192
This Resolution shall supersede Resolution No. 07 -192
SECTION EIGHT: EFFECTIVE DATE
This Resolution shall become effective on January 29, 2008
PASSED AND DULY ADOPTED by the Board of County Commissioners of Collier
County, Florida, this day of ) jjig j) . 2008.
ATTEST: `
DWIGHT E. BROCK„CLERK
f., a
vtrlystofurlri
legal Sufficiency:
Jeami*A. Bel —�
Assistant Comity Attorney
BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, RIDA
By . //79/t•�
TOh NNIN , CHAIItM
Agenda Item No. 16171
January 26, 2010
Page 12 of 14
ATTACHMENT "C"
MEMORANDUM
TO: Leo Ochs, County Manager
FROM: Dan Summers, Director Bureau of Emergency Services Division
DATE: December 31, 2009
REF: Certificate of Convenience and Necessity for Collier County
Emergency Medical Services Department
After review of the application to renew this certificate for Collier County Emergency
Medical Services Department, no further information is required at this time.
Agenda Item No. 16F1
January 26, 2010
Page 13 of 14
COLLIER COUNTY FLORIDA
EMERGENCY SERVICES PERMIT #1
This Permit Expires December 31, 2010
Name of Service: Collier County Emergency Medical Services
Name of Owner or Manager: Collier County Board of County Commissioners
Principal Address of Service: 8075 Lely Cultural Parkway, Naples, Florida 34113
Business Telephone: (239) 252 -3740
Emergency Telephone: 9 -1 -1
Description of Services Area: The 2,032 square miles encompassing Collier County
Number of Ambulances on 24 hour duty: 24 ground units (ambulances)
Number of Ambulances on 12 hour duty: 1 ground unit (as needed during season taken from reserve fleet).
Number of reserve Ambulances: 9
Number of non - transport ALS engines 6
Number of Medivac helicopter: 1
See attachment "A" for description of vehicles.
This permit, as provided in Ordinance 04 -12 shall allow the above named Ambulance Service to operate
Emergency Medical Services for a fee or charge for the following area(s): Collier County until the expiration date
hereon, except that this permit may be revoked by the Board of County Commissioners of Collier County at any
time the service named herein shall fail to comply with any local, state or federal laws or regulation applicable to
the provision of Emergency Medical Services.
Issued and approved this
ATTEST:
Dwight E. Brock, CLERK
Clerk
Approved as to form & legal sufficiency:
of 2010.
BOARD OF COUNTY COMMISSSIONERS
COLLIER COUNTY, FLORIDA
Fred Coyle, Chairman
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