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Agenda 09/13/2011 Item #16E 4W 9/13/2011 Item 16.E.4. EXECUTIVE SUMMARY Recommendation to waive the formal competitive process in the best interest of the County and approve a negotiated contract with Robert Flinn Records Management Center (approximate annual spend: $48,000). OBJECTIVE To obtain records retention, storage and retrieval services in a cost effective and responsive manner for County departments and Constitutional offices. CONSIDERATIONS: Florida Statute requires County departments and Constitutional offices to maintain a records retention program. The County has begun an aggressive electronically stored data media program; however, several County departments and Constitutional offices have approximately 11,000 boxes of paper copy documents . stored in a warehouse off the main County government complex. On May 5, 2011, the Purchasing Department posted ITB 11 -5701 and sent 107 email notices to providers of these services; forty eight (48) vendors downloaded the .bid. On June 9, 2011, the Purchasing Department opened bids with a total of four (4) vendors responding. ;Line item pricing, based on April 2011 data, were added together and extended over twelve (12) months to determine the overall lowest bidder. Local vendor's bids were greater than 10 %, of the lowest quote and therefore, did not apply. A bid tabulation sheet is attached for review which indicates that International Data Depository, Miami, Florida was the overall lowest bidder; the current provider, Robert Flinn Records Management Center, a local vendor, was the second lowest bidder. In evaluating the total costs to move the records from the current storage location (Robert Flinn Records Management Center, Naples, FL) to a new location (international Data Depository, ' Miami, FI) additional costs, including: the cost to pull all records, remove from current site inventory (approximately $23,000) and move to the Miami warehouse and additional non - productive staff time to travel to Miami to visually inspect, retrieve and /or manage the County's records retention policy. In consideration of the total costs, Purchasing staff rejected the bid offers received by all vendors and negotiated a new contract with Robert Flinn Management Center which included a more advantageous rate ,schedule, contract terms, and a specified storage removal fee at the end of the five -year contract period. These negotiations resulted in an estimated .ten (10 %) reduction over the current storage contract. Staff recommends that the Board waive the formal competitive process as provided in section V. A. 4 of the Purchasing Policy, and approve a negotiated contract with Robert Flinn Records Management Center, Naples, FL. Packet Page -2628- n 9/13/2011 Item 16.E.4. LEGAL CONSLOF ATION: Section V.A.4. of the Collier County Purchasing Policy authorizes the Board to waive the requirement for formal competition where it is determined to be in the best interests of the County to do so. This item has been reviewed and approved by the County Attorney's Office, is legally sufficient for Board action and only requires a majority vote for approval —SRT. FISCAL IMPACT: The cost of these services for County departments is approximately $28,000 annually and' $20,000 for Constitutional offices, based on the approved budgets. Funds are budgeted in the various departments in the FY 2011 -12 department cost centers. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this Executive Summary. RECOMMENDATION: That the Board of County, Commissioners 1.) waives the formal competitive process, 2.) approves a negotiated, County Attorney reviewed contract (see Memorandum of Understanding, attached), and 3.) authorizes the Chairman to execute the attached contract with Robert Flinn Records Management Center, Naples, Florida. PREPARED BY: Joanne Markiewicz, Acquisitions Manager ATTACHMENTS: Bid Tabulation; Contract. Packet Page - 2629 9/13/2011 Item 16.E.4. COLLIER COUNTY Board of County Commissioners Item Number: 16.E.4. Item Summary Recommendation to waive the formal competitive process in the best interest of the County and approve a negotiated contract with Robert Flinn Records Management Center (approximate annual spend: $48,000). Meeting; Date: 9/13/2011 Prepared By Name: MarkiewiczJoanne Title: Manager - Purchasing Acquisition Purchasing & Gene 8/3/2011 12:19:28 PM Submitted by Title: Manager - Purchasing Acquisition,Purchasing & Gene Name: MarkiewiczJoanne 8/3/201112:19:29 PM Approved By Name: SmthKristen Title: Administrative SecretaryRisk Management Date: 8/3/2011 1 :47:26 PM Name: MarkiewiczJoanne Title: Manager - Purchasing Acquisition,Purchasing & Gene Date: 8/8/20118:00:38 PM Name: CarnellSteve Title: Director - Purchasing/General Services,Purchasing Date: 8/11/20119:44:21 AM Name: TeachScott Title: Deputy County Attorney,County Attorney Date: 8/23/20115:11:21 PM Packet Page -26#0- 9/13/2011 Item _ 16.E.4. �1 Name: PriceLen Title: Administrator - Administrative Services, Date: 8/29/20119:54:02 AM Name: TeachScott Title: Deputy County Attorney,County Attorney Date: 8/30/2011 1:12:21 PM Name: KlatzkowJeff Title: County Attorney, Date: 8/30/20114:09:01 PM Name: StanleyTherese Title: Management/Budget Analyst, Senior,Office of Management & Budget Date: 9/2/2011 11 :38:49 AM Name: OchsLeo Title: County Manager Date: 9/2120112:23:06 PM I Packet Page 2631- 10-IN D D o --i m 1D oo O Vt A W N N 9 y V CL A = = 3 tp m m 3 m 3 m - S N (J p N N NC W a m < 3 (D W N 3 G m % IM to N 0;o C V p N N y O n �O y N � 7 N V1 V1 VI w Vf V1 V1 V1 Vf CL N N o � 3 m uO1, a m rju w O w w oo w A N > > J J J tNp c c c c c W m m m m m m ry V 0 N A (TO <' < < <' < < C) N N N o M w_ N O N c o o m m c 3 m f0 p p ONi W m m m v n r) w N N O V! 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W O O O O O O O O O O O O A 01 0 0 A A 0 0 Oi A 0 0 0 0 0 O Oi 0 0 .� = M 4/� Vf 1A N N N iA Vf Vf iA N Vf i/� 1A i/f D _m N Vic..d.. M d m ° „ i o. 3 n ?. 10 Ol W N A N ° N 3 T O W N ° V 1 V0O A O N W _0 9 91 A 00 W 00 W O p 0 V 1 tV 1 O M O O O A A 0 O O O O O O O 0 a 0 0 0 0 Packet Page -2632- O A 0 n m 5 N N In O M T $ m n a a o N y d O m o ' 01 J < J m d o°+ 3 O o N. A fD A OAO � N a O N v f m N O 0 a 0 N Cr 0, N d m Z O a A d 2 O 3 n m M 9/13/2011 Item 16.E.4 Packet Page -2633- r V N O a N O CL d w C M ry w 0 f 0 O 0 3 m d _ a � Na a A Z O O _ �p m a •• .. A OAD � CL N N 2 N 1 9 N z 0 p o n a 3 D_D a vD m p1. M m 3 co -0 m 0 m " 3 a) ' `• - `° ' 3 m N N m^ N m _ am C Tcn DA a 3 N w 3 d O G A O C v G � C p � N o CD N m v o = a O C m am 0 3. M ='0 3< fD c 5 3 Cr M m m m m R D x o 0 9 I d Z p m a A m n a .d'r x 3 o m o- O C T E p X tD N Z v O N N x o' T m3 ' CL x a 3 0 3• o ..0 o �� o r d o m s p M w p w n o m m < M < ° v C oo � m o M m _x n< o A _. c ► 3 N �. N o 0 a 3 H < = z o ,d, S p M 0 x p o n _ CL r r 'O r ,y N =.o._ 3 M m A n $ o o. X33 N N N O T C N N N z O K O � N C a'- R 3 m o m '� m n 0. "• r, O d 31 2 O n a a 3 A m m n 3•L. o � 33 w T O d 0 G _.�. S d < D d Packet Page -2633- r V N O a N O CL d w C M ry w 0 f 0 O 0 3 m d _ a � Na a A Z O O _ �p m a •• .. A OAD � 9/13/2011 Item 16.E.4. C�a�er Co�tt� Adnyrtisira� Services E)ivision Purchasing August 2, 2019 Jeremy R. Flinn, President Robert Flinn Records Management Center, Inc. P. O. Box 12049 Naples, Florida 34101 Telephone: 239 -643 -2329 FAX: 239 -643 -6428 Email: }flinn @robertflinn.com Re: Memorandum of Understanding for 11 -5755 Mr. Fli This Memorandum of Understanding is to document the mutual agreement between Collier County, hereinafter called the "County° and Robert Flinn Records Management Center, Inc, hereinafter called the "Vendor." This Memorandum of Understanding and attached County Purchase Order Terms and Conditions (see Attachment 1) shall serve as the contract and guiding principles of work performed by the Vendor for the County commencing October 23, 2011. Statement of Work As a part of this record storage and retrieval program, the successful vendor must provide the following services: 1. All necessary labor, materials and equipment to retrieve, deliver, and store a variety of paper and electronic records for County Departments and Constitutional offices. 2. Supplies, including cartons; chart tubes; and small, medium and large storage boxes. 3. Monthly invoicing to the County. The single invoice must include a service breakdown by individual County department or Constitutional office: a. Name of department or office b. Service description c. Quantity of each service described d. Unit price of each service described e. Total by each service described f. SUBTOTAL of all services for the department or office g. TOTAL of all services for all departments and offices 4. An invoice summary page listing all departments and offices and their total monthly storage fee and any additional services provided for that month. Additional services Pwhw q OepwWv1- 3327 TwN&rnl Trait East - Napfes. Florida 3012.4901 • www co1hergmr.naVpumhiW0p Packet Page -2634- Term 9/13/2011 Item 16.E.4. are defined as: the cost to purchase additional storage material; removal /destruction (including destruction memo); indexing / data entry; retrieval or return of items; and one -way delivery/pick -up fees. 5. Storage Facility: Storage facility should have adequate security measures in place to guarantee the safekeeping of all County documents from break -ins, floods, fire and any other natural or unnatural disasters. 6. Response Times: The vendor shall be accessible via pager, cellular telephone or other means to County departments and Constitutional offices, during the entire term of the Contract. 7. Regular service shall be made available between the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding County recognized holidays. The County reserves the right to invoke an "emergency" when necessary. Response time in an "emergency" will be a maximum of four (4) hours. 8. Provision of Service: Vendor will provide a form which may be faxed / emailed for vendor's services. Service will be provided as follows: Order's faxed/emailed prior to 12 Noon shall be completed the same day. Orders faxed or emailed after 12 Noon shall be delivered before 11:00 a.m. the next business day. The contract shall commence on October 23, 2011 for a two (2) year initial term. The County reserves the right to renew said contract with consent of the Vendor for an additional three (3) one (1) year contract periods under the same terms and conditions. Insurance (updated insurance certificate(s) shall be required throughout the contract period) The Vendor shall provide insurance with the County being named as Additional Insured as follows: • Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. • Commercial General Liability: Coverage shall have minimum limits of $1,000,000 per occurrence, combined single limit for bodily injury liability and property damage liability. This shall include premises and operations; independent vendors; products and completed operations and contractual liability. • Indemnification: To the maximum extent permitted by Florida law, consultant shall indemnify and hold harmless owner, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of consultant or anyone employed or utilized by the consultant in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. • Automobile Liability: Coverage shall have minimum limits of $1,0001000 • Valuable Papers Insurance: Coverage shall have minimum limits of $1,000,000 per occurrence. Packet Page -2635- Prices See Attachment 2 If you have any questions, please contact me at the information below. Respectfully, 4 C�ne Mar kiewicz, Acq isitio a Email: ioannemarkiewicz(d- collieraov .net Telephone: (239) 252 -8975 FAX: (239) 252 -6480 Packet Page -2636- 9/13/2011 Item 16.E.4. - -- 9/13/2011 Item 16.E.4. County and Vendor agree that the foregoing Letter of Understanding is the product of mutual negotiation between County and Vendor. IN WITNESS WHEREOF, the parties have executed this Agreement on the date(s) indicated below. VENDOR: Jeremy R. Flinn, President Robert Flinn Records Management Center, Inc, P. O. Box 12049 Naples, Florida 34101 TWO WITNESSES: n &!!� z By: FIRST WITNESS ie D J T pe /Print Name and Title Type /Print Name / Date:__ z o 11 SECOND WITNESS V Iii P)C (� U Type /Print Name OWNER: ATTEST: BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY FLORIDA Dwight E. Brock, Clerk BY: Approved As To Form and Legal Sufficiency: rT. Fred W. Coyle, Chairman n�xl Deputy County Attorney Date: Packet Page -2637- 9/13/2011 Item 16.E.4. Attachment 1 Collier County Purchase Order Terms and Conditions 1. Offer. This offer is subject to cancellation by the COUNTY without notice if not accepted by VENDOR within fourteen (14) days of Issuance. 2. Acceptance and Confirmation: This Purchase Order (including all documents attached to or referenced herein) constitutes the entire agreement between the parties, unless otherwise specifically noted by the COUNTY on the face of this Purchase Order, Each delivery of goods and /or services received by the COUNTY from VENDOR shall be deemed to be upon the terms and conditions contained in this Purchase Order. No additional terms may be added and Purchase Order may not be changed except by written instrument executed by the COUNTY. VENDOR is deemed to be on notice that the COUNTY objects to any additional or different terms and conditions contained in any acknowledgment, invoice or other communication from VENDOR, notwithstanding the COUNTY'S acceptance or payment for any delivery of goods and /or services, or any similar act by VENDOR. 3. Inspection: All goods and /or services delivered hereunder shall be received subject to the COUNTY'S Inspection and approval and payment therefore shall not constitute acceptance. All payments are subject to adjustment for shortage or rejection. All defective or nonconforming goods will be returned pursuant to VENDOR'S instruction at VENDOR'S expense. To the extent that a purchase order requires a series of performances by VENDOR, the COUNTY prospectively reserves the right to cancel the entire remainder of the Purchase Order if goods and /or services provided early in the term of the Purchase Order are non - conforming or otherwise rejected by the COUNTY. 4. Shipping and Invoices a) All goods are FOB destination and must be suitably packed and prepared to secure the lowest transportation rates and to comply with all carrier regulations, Risk of loss of any goods sold hereunder shall transfer to the COUNTY at the time and place of delivery; provided that risk of loss prior to actual receipt of the goods by the COUNTY nonetheless remain with VENDOR. b) No charges will be paid by the COUNTY for packing, crating or cartage unless otherwise specifically stated in this Purchase Order. Unless otherwise provided in Purchase Order, no invoices shall be issued nor payments made prior to delivery. Unless freight and other charges are itemized, any discount will be taken on the full amount of invoice. c) All shipments of goods scheduled on the same day via the same route must be consolidated. Each shipping container must be consecutively numbered and marked to show this Purchase Order number. The container and Purchase Order numbers must be indicated on bill of lading. Packing slips must show Purchase Order number and must be included on each package of less than container load (LCL) shipments and /or with each car load of equipment. The COUNTY reserves the right to refuse or return any shipment or equipment at VENDOR'S expense that is not marked with Purchase Order numbers. VENDOR agrees to declare to the carrier the value of any shipment made under this Purchase Order and the full invoice value of such shipment. d) All invoices must contain the Purchase Order number and any other specific information as identified on the Purchase Order. Discounts of prompt payment will be computed from the date of receipt of goods or from .date of receipt of invoices, whichever is later, Payment will be made upon receipt of a proper invoice and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act," and, pursuant to the Board of County Commissioners Purchasing Policy. Packet Page -2638- 9/13/2011 Item 16.E.4. S. Time Is Of the Essence: Time for delivery of goods or performance of services under this Purchase Order is of the essence. Failure of VENDOR to meet delivery schedules or deliver within a reasonable time, as interpreted by the COUNTY alone, shall entitle the COUNTY to seek all remedies available to it at law or in equity. VENDOR agrees to reimburse the COUNTY for any expenses incurred in enforcing its rights. VENDOR further agrees that undiscovered delivery of nonconforming goods and /or services is not a waiver of the COUNTY'S right to insist upon further compliance with all specifications. S. Changes: The COUNTY may at any time and by written notice make changes to drawings and specifications, shipping instructions, quantities and delivery schedules within the general scope of this Purchase Order. Should any such change increase or decrease the cost of, or the time required for performance of the Purchase Order, an equitable adjustment in the price and /or delivery schedule will be negotiated by the COUNTY and VENDOR. Notwithstanding the foregoing, VENDOR has an affirmative obligation to give notice if the changes will decrease costs. Any claims for adjustment by VENDOR must be made within thirty (30) days from the date the change is ordered or within such additional period of time as may be agreed upon by the parties. 7. Warranties: VENDOR expressly warrants that the goods and /or services covered by this Purchase Order will conform to the specifications, drawings, samples or other descriptions furnished or specified by the COUNTY, and will be of satisfactory material and quality production, free from defects and sufficient for the purpose intended. Goods shall be delivered free from any security interest or other lien, encumbrance or claim of any third party. These warranties shall survive inspection, acceptance, passage of title and payment by the COUNTY. 8. Statutory Conformity: Goods and services provided pursuant to this Purchase Order, and their production and transportation shall conform to all applicable laws, including but not limited to the Occupational Health and Safety Act, the Federal Transportation Act and the Fair Labor Standards Act, as well as any law or regulation noted on the face of the Purchase Order. 9. Advertising: No VENDOR providing goods and services to the COUNTY shall advertise the fact that it has contracted with the COUNTY for goods and /or services, or appropriate or make use of the COUNTY'S name or other identifying marks or property without the prior written consent of the COUNTY'S Purchasing Department. 10. Indemnification: VENDOR shall indemnify and hold harmless the COUNTY from any and all claims, including claims of negligence, costs and expenses, including but not limited to attorneys' fees, arising from, caused by or related to the injury or death of any person (including but not limited to employees and agents of VENDOR in the performance of their duties or otherwise), or damage to property (including property of the COUNTY or other persons), which arise out of or are incident to the goods and/or services to be provided hereunder. a) Warranty of Non - infringement: VENDOR represents and warrants that all goods sold or services performed under this Purchase Order are: a) in compliance with applicable laws; b) do not infringe any patent, trademark, copyright or trade secret; and c) do not constitute unfair competition. b) VENDOR shall indemnify and hold harmless the COUNTY from and against any and all claims, including claims of negligence, costs and expense, including but not limited to attorneys' fees, which arise from any claim, suit or proceeding alleging that the COUNTY'S use of the goods and /or services provided under this Purchase Order are inconsistent with VENDOR'S representations and warranties in section 11 (a). c) If any claim which arises from VENDOR'S breach of section 11 (a) has occurred, or is likely to occur, VENDOR may, at the COUNTY'S option, procure for the COUNTY the right to continue using the goods or services, or replace or modify the goods or services so that they become Packet Page -2639- 9/13/2011 Item 16.E.4. non - infringing, (without any material degradation in performance, quality, functionality or additional cost to the COUNTY). 11. Insurance Requirements: The VENDOR, at its sole expense, shall provide commercial insurance of such type and with such terms and limits as may be reasonably associated with the Purchase. Order. Providing and maintaining adequate insurance coverage is a material obligation of the VENDOR. All insurance policies shall be executed through insurers authorized or eligible to write policies in the State of Florida. 12. Compliance with Laws: In fulfilling the terms of this Purchase Order, VENDOR agrees that it will comply with all federal, state, and local laws, rules, codes, and ordinances that are applicable to the conduct of its business. By way of non - exhaustive example, this shall include the American with Disabilities Act and all prohibitions against discrimination on the basis of race, religion, sex creed, national origin, handicap, marital status, or veterans status. Further, VENDOR acknowledges and without exception or stipulation shall be fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et sea. and regulations relating thereto, as either may be amended. Failure by the awarded firm(s) to comply with the laws referenced herein shall constitute a breach of the award agreement and the County shall have the discretion to unilaterally terminate said agreement 'immediately. Any breach of this provision may be regarded by the COUNTY as a material and substantial breach of the contract arising from this Purchase Order. 13, Force Majeure: Neither the COUNTY nor VENDOR shall be responsible for any delay or failure in performance resulting from any cause beyond their control, including, but without limitation to war, strikes, civil disturbances and acts of nature. When VENDOR has knowledge of any actual or potential force majeure or other conditions which will delay or threatens to delay timely performance of this Purchase Order, VENDOR shall immediately give notice thereof, including all relevant information with respects to what steps VENDOR is taking to complete delivery of the goods and /or services to the COUNTY. 14. Assignment: VENDOR may not assign this Purchase Order, nor any money due or to become due without the prior written consent of the COUNTY. Any assignment made without such consent shall be deemed void. 15. Taxes: Goods and services procured subject to this Purchase Order are exempt from Florida sales and use tax on real property, transient rental property rented, tangible personal purchased or rented, or services purchased (Florida Statutes, Chapter 212), and from federal excise tax. 16. Annual Appropriations: The COUNTY'S performance and obligation to pay under this Purchase Order shall be contingent upon an annual appropriation of funds. 17. Termination: This Purchase Order may be terminated at any time by the COUNTY upon 30 days prior written notice to the VENDOR. This Purchase Order may be terminated immediately by the COUNTY for breach by VENDOR of the terms and conditions of this Purchase Order, provided that COUNTY has provided VENDOR with notice of such breach and VENDOR has failed to cure within 10 days of receipt of such notice. 18. General a) This Purchase Order shall be governed by the laws of the State of Florida. The venue for any action brought to specifically enforce any of the terms and conditions of this Purchase Order shall be the Twentieth Judicial Circuit in and for Collier County, Florida b) Failure of the COUNTY to act immediately in response to a breach of this Purchase Order by VENDOR shall not constitute a waiver of breach. Waiver of the COUNTY by Packet Page -2640- 9/13/2011 Item 16.E.4. any default by VENDOR hereunder shall not be deemed a waiver of any subsequent default by VENDOR. c) All notices under this Purchase Order shall be sent to the respective addresses on the face page by certified malt, return receipt requested, by overnight courier service, or by personal delivery and will be deemed effective upon receipt. Postage, delivery and other charges shall be paid by the sender. A party may change its address for notice by written notice complying with the requirements of this section. d) The Vendor agrees to reimbursement of any travel expenses that may be associated with this Purchase Order in accordance with Florida Statute Chapter 112.061, Per Diem and Travel Expenses for Public Officers, employees and authorized persons. e) In the event of any conflict between or among the terms of any Contract Documents related to this Purchase Order, the terms of the Contract Documents shall take precedence over the terms of the Purchase Order. To the extent any terms and /or conditions of this Purchase Order duplicate or overlap the Terms and Conditions of the Contract Documents, the provisions of the Terms and /or Conditions that are most favorable to the County and /or provide the greatest protection to the County shall govern. Packet Page -2641- ,*1-\ 9/13/2011 Item 16.E.4. Attachment 2 Collier County Prices (Effective 10/23/11 - 10122113) r He *�. r r 501 -999 1.65 .� z�4��3 +�,�, jJ'J` a� t �� 1 G 'Ye ' A �Ait r��.. y ;a ��' -' +•7� SI��l1{iiiC ,a - �r4 - ,yih 47; xRs �� '', 'L S r FiMT wiat r -•s � J77.i�f #,t')hi L .J More than 5,000 �F�' < �`.r• fink fG� V. � ... t ti',. _ e b{F 41`� M 1 Storage Book Carton $ 0.45 2 Storage Chart Tube 3 x 3 x 40 $ 0.10 3 Storage Chart Tube 6 x 6 x 36 $ 0.15 4 Storage Data Pack 14 x 13 x 18 $ 0.50 5 Storage Lamp Utility Carton $ 0.65 6 Storage Legal Transfer 3.2 (cubic feet) $ 0.65 7 Storage Letter File Drawer $ 0.65 8 Storage Letter Transfer (2.4 cubic feet) $ 0.50 9 Storage Medical Slides 3.5 x 13 x 10 $ 0.10 10 Storage Office Tote Carton $ 0,65 11 Storage Ring Binder Box (3.0 cubic feet) $ 0.65 12 Storage Standard Letter / Legal (1.2 cubic feet) $ 0.25 13 Miscellaneous Service Removal of box from Vendor's inventory (per box $ 0.50 14 Miscellaneous Service Additional Purchase (per box) $ 1.99 15 Miscellaneous Service index - Data Entry (per box) $ 0.90 16 Miscellaneous Service Retrieve Box (one time fee for one or multiple boxes) - no delivery included $ 1.65 17 Miscellaneous Service Return Box (one time fee for one or multiple boxes) - no delivery included $ 1.65 18 Miscellaneous Service One way Delivery / Pickup Charge (one time fee for one or multiple boxes) $ 10.00 Retrieval and Removal (from Vendor's Inventory) of Large Quantities of Records Up to 500 1 $2.15 per box 501 -999 1.65 er box 1,000 - 2,499 1.50 per box 2,500 -4,999 1.25 per box More than 5,000 1.00 per box Packet Page -2642-