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Agenda 04/26/2011 Item # 9C . . . 4/26/2011 Item 9.C. EXECUTIVE SUMMARY Authorize the Chairman to sign a Resolution urging NCH, TRlCARE and Humana to resolve their . differences and encourage our elected , federal representatives to intervene to ensure fair reimbursement rates to medical providers through the TRlCARE system and quality health care to our deserving active and retired military personnel. OBJECTIVE: For the Board of County Commissioners to urge all parties to resolve their differences allowing the NCH to once again be part of the TRlCARE network. CONSIDERATIONS: The federal representatives also need to become involved in the issue that is preventing our deserving active and retired military personnel from receiving quality health care due to the reimbursement rates to medical providers. FISCAL IMPACT: None LEGAL CONSIDERATIONS: None GROWTH MANAGEMENT IMPACT: None RECOMMENDATION: A copy of the Resolution be forwarded to all parties so they can understand the concern being expressed by the Collier County Board of County Commissioners Prepared By: Ian Mitchell Attachments: Packet Page -634- 4/26/2011 Item 9.C. . COLLIER COUNTY Board of County Commissioners Item Number: 9.C. Item Summary: Authorize the Chairman to sign a Resolution urging NCH, TRICARE and Humana to resolve their differences and encourage our elected, federal representatives to intervene to ensure fair reimbursement rates to medical providers through the TRICARE system and quality health care to our deserving active and military personnel. Meeting Date: 4/26/2011 Prepared By Name: Ian Mitchell Title: Executive Manager, BCC 4/20/2011 2:09:40 PM Submitted by . Title: Executive Manager, BCC Name: Ian Mitchell 4/20/2011 2:09:42 PM Approved By Name: IsacksonMark Title: Director-Corp Financial and Mgmt Svs,CMO Date: 4/20/2011 3:17:21 PM . Packet Page -635- . . . 4/26/2011 Item 9.G. RESOLUTION NO. 2011- A RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY, FLORIDA, ENCOURAGING NCH HEAL THCARE SYSTEM, TRICARE AND HUMANA MILITARY HEALTHCARE SERVICES TO RESOLVE ANY ISSUES SO AS TO ALLOW NCH TO REMAIN A CONTRACTED PROVIDER WITH TRICARE. WHEREAS, TRICARE is the health care program serving uniformed service members, retirees and their families worldwide; and 'WHEREAS, TRICARE has partnered with regional contractors in the United States, including Humana Military Healthcare Services for Florida and the south region, to provide health care services and support to beneficiaries; and WHEREAS, the NCH Healthcare System is one of the most progressive in the country with two hospitals and an alliance of more than 500 independent physicians and medical facilities in dozens of locations throughout Collier County and Southwest Florida; and WHEREAS, TRICARE serves approximately 9.6 million beneficiaries worldwide including thousands of active and retired military personnel and their families who live in Collier COlmtyand Southwest Florida; and WHEREAS, the low reimbursement rates provided by TRICARE may have led to the decision by NCH to withdraw from the TRICARE system; and WHEREAS, the Board of County Commissioners believes a promise made should be a promise kept in that the. men and women who have served and are currently serving in the U.S. Armed Forces do so with an understanding that their government will provide them with low cost, high-quality, and accessible health care; and WHEREAS, NCH's withdrawal from the TRICARE system may place an undue burden on military families, particularly retirees in our community. NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY COMJ\.1ISSIONERS OF COLLIER COUNTY, FLORIDA, that the Board strongly urges NCH, TRICARE and Humana to resolve their differences so as to allow NCH to be a part of the TRICi\RE network, and the Board also encourages our elected representatives to intervene to ensure fair reimbursement rates to medical providers through the TRICARE system and quality health care to our active and retired military personnel. Packet Page -636- 4/26/2011 Item g.C. TillS RESOLUTION ADOPTED after motion, second and majority vote on this the . day of ,2011. ATTEST: DWIGHT E. BROCK, Clerk BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA By: , Deputy Clerk By: FRED W. COYLE, CHAIRMAN as to form and c' ~'\I~=,"<--" ~ r- . . 2 Packet Page -637- . . . Military families learn Tricare isn' t a preferred NCH Healthcare insurer: Naples Daily News 4/26/2011 Item 9.G. naplesnews.com Print0r-fri;}ndl~' sto'y Road more at naplosnews_com Military families learn Tricare isn't a preferred NCH Healthcare insurer By LIZ FREEMAN Thursday, April 14, 2011 NAPLES - Kathleen Rever was stunned by the letter from the federal health insurance program for the military that said she could no longer see the primary care doctor she had come to trust. The March 11 letter from Tricare for active duty and retired military, along with their far:nily members, simply stated her doctor no longer was available. The 55-year-old was being assigned to a doctor in Cape Coral, a bit of a distance from her south Fort Myers home, and the switch was effective in two weeks. After several phone calls, her husband, Kim Rever, a retired U.S. Air Force colonel, learned the NCH Healthcare System no longer was part of the Tricare network. Initially he was told by an NCH patient advocate that there must be some mistake. NCH officials have confirmed in a statement that NCH hasn't been a contracted provider with Tricare through its network in the region, Humana. The hospital system hasn't been able to reach an agreement that is satisfactory to all parties, NCH spokeswoman Debbie Curry said. "Because of this, the small number of patients who use Humana Tricare or Tricare Prime may experience a higher out-of-pocket expense when using the NCH Healthcare System services, including services provided by the NCH Healthcare Group," she said in a statement. A Humana military spokesman said Humana hasn't been notified of anything by NCH. 'We have received no notification," said Walter Walker, the spokesman. The Revers aren't happy with the way it was handled. "I think NCH has set a bad precedent by doing this," said Kim Rever, a retired colonel with the U.S. Air Force. Officials with the Military Officers Association of Southwest Florida weren't aware of NCH's decision and also point to how declining reimbursements to doctors from Tricare is a likely factor. http://www.naplesnews.comlnews/2011/apr/14/Hum P k t P --. 638' lsure-NCH- Healthcare/?print=l ac e age - - 4/18/2011 Military families learn Tricare isn't a preferred NCH Healthcare insurer: Naples Daily News 4/26/2011 Item 9.C. The physician reimbursement through Tricare is tied to reimbursement from Medicare, the federal insurance provider for the elderly, which is subject every year to payment cuts to doctors until Congress acts to avert the cuts, usually in the 11th hour. . Last fall, NCH assumed control of Anchor Health Center locations and 53 Anchor physicians signed employment contracts with NCH. Kathleen Rever's primary-care physician was one of them. In Florida, there are 402,000 Tricare beneficiaries but a figure for Southwest Florida wasn't available. "There's no statistic but there's an awful lot of retired military," said Kenny King, personal affairs officer for the Southwest Florida chapter of the military officers' association. "There's got to be several thousand retired military in this area." King, 63, said he's concerned about events with Tricare coverage and what's transpired with NCH. "Basically the government promises us we would never get rich but we'll be taken care of," he said, referring to military careers. King spent more than 33 years in the Air Force. King said he isn't aware of any other health-care providers changing gears to no longer be network providers for Tricare. Kathleen Rever is fed up and said what happened is one reason why she and her husband plan to move to Texas. . "We have to be near people who respect the military and provide us care and it isn't here," she said. _ Connect with Liz Freeman at www.naplesnews.com/staff/liz_freeman liil] "2011 .""PO' New,.",., Gro". - O,U"' . http://www.naplesnews.comlnews/2011lapr/14/Humpk.t P ---639' Isure-NCH-Healthcare!?print=l ac e age - - 4/18/2011