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Agenda 10/23/2012 Item #11J 10/23/2012 Item 11 .J. EXECUTIVE SUMMARY Recommendation to deny the negligence claim of Liz Pfunder, Claim #22-02151201177 in the amount of$46,288.51. OBJECTIVE: To seek the review and authority from the Board to deny claim #22-02151201177 which alleges negligence on the part of Collier County resulting in a sewer back up in the home of Liz Pfuunder. CONSIDERATIONS: On February 17, 2012 the Risk Management Department received a notice of claim from Ms. Liz Pfunder who resides at 3500 Corinthian Way, Naples Florida 34105. Ms. Pfunder alleges that a sewer backup occurred at her home on the evening of February 14, 2012 between the hours of 8:00 and 9:00 p.m. According to a statement taken by the County's adjusting company, Johns Eastern, on February 23rd, her granddaughter flushed the downstairs toilet before going upstairs to bed. She attended to her granddaughter for approximately 45 minutes. When she came downstairs she found water in the second bathroom coming up from the shower. The claimant admits that the toilet was stuck in the open position and continued to run during the time that she was away. She also admitted that she had experienced problems with the toilet prior to this time. She stated that she jiggled the handle and it stopped running. During that time, it is estimated that between 250 and 500 gallons of water may have been released. That same evening, Ms. Pfunder contacted a plumber, RotoRooter, who came to her residence within approximately 20 minutes. According to the technician for RotoRooter, he could not find the cleanout from the home and proceeded to open the County cleanout on the street side of the system without the authority of the Public Utilities Division. According to the technician, he "Ran high velocity jett (sp) at 3200 psi and cleared clog roughly 40 feet in"and "Ran camera, shows large hump or inward dent in 6"pipe that must have caused back up."At no point does he mention that he checked the claimant's side of the line for blockage. The RotoRooter technician called or referred the claimant to DryZone to begin cleanup and repairs. He also told the claimant to call the County. At 10:50 a.m. on the morning of February 15, 2012 the Wastewater Collections Department received a call from the claimant. Crews responded and checked the customer's cleanout and found it was clear and flowing. The crew also scheduled a camera truck view of the line in question. During the meeting with the claimant, she did not mention damage to her home nor did she request that a claim be filed. On February 17m, the Wastewater Collections staff performed a view of the County's line. A camera was inserted into the line and no service issues were discovered. They did not observe any dents, humps or blockages in need of repair. At 3:45 p.m. on February 17, 2012 the claimant contacted the Risk Management Department to file a notice of claim. Mr. Jerry Tharpe, Safety Specialist responded to the claimant's home that day. Upon entering the property, Mr. Tharpe immediately identified the location of the claimant's cleanout. Upon entering the home, it was noted that significant repair work had commenced including the removal of drywall, fixtures, baseboards and carpets. Staff documented these activities; however, due to the extensive repairs already underway, the original damage itself could not be documented by staff. The information gathered was provided to Johns Eastern. On March 2, 2012 John Powers of Johns Eastern completed his investigation of the claim. In accordance with Resolution 2004-15, he recommended to the Risk Management staff that the claim be denied. Resolution 2004-15 requires under Loss Verification and Expense Provision, paragraph 4) A written recommendation by the Risk Management staff member or the contracted Adjuster Packet Page-1082- 10/23/2012 Item 11 .J. performing the investigation as to the issue of liability, Claim valuation, economy and efficiency, and or other reasons for the recommendation to settle within recommended amounts. Staff reviewed the adjuster's recommendation and agreed with his assessment based upon the fact that legal causation could not be established. There was no prior notification of problems with the line in question. The claimant authorized the RotoRooter technician to perform unauthorized repair work on the County's line without affording the County the opportunity to observe the alleged blockage or make necessary repairs. The RotoRooter technician stated that he could not find the claimant's cleanout, which is doubtful. Further, there is no evidence that he checked for potential blockages on the claimant's side of the system. The RotoRooter technician states that he inserted a camera into the line after he cleaned the line rather than prior to cleaning the line. In other words, he did not visibly observe the blockage nor is there any photographic evidence provided by the claimant that the blockage existed within the County line. The evidence collected by Wastewater staff shows that the line was clear; that the line did not show a hump or dent in need of repair. This is in direct opposition to the opinion of the RotoRooter technician. Due to the absence of notice to the County it was impossible to confirm that the alleged blockage occurred within the county line. Therefore, it is impossible to establish a breach of duty, legal causation, and therefore, liability on the part of the County. Mr. Powers issued a letter of denial to the claimant on March 2, 2012. The basis of the denial included the following statement, "Please be on notice that Collier County and their insured locations must be on notice of hazardous conditions and beyond that, there must be a failure to act in a timely manner for negligence to exist. The county did not have notice of the alleged hazard prior to the aforementioned loss. Furthermore, a plumber was authorized to complete work before the county was given any opportunity to respond or to inspect their property." A letter dated March 19, 2012 was sent to John Powers of Johns Eastern Company, the County's adjuster, from Michael G. Brown of Michael G. Brown and Associates, P.A., Attorneys at Law. He begins the correspondence by stating that he represents the claimant for her claims for money damages arising out of property damage to her home. He also requests reimbursement of the claimant's Dry Zone bill in the amount of $8,860.02. In the letter he also states, "Accordingly, this is to request that you immediately contact me upon youir(sp) receipt of this correspondence to discuss this matter. I write this letter in an effort to avoid time-consuming and costly litigation over this incident. Please be advised, however, that should we be unable to reach an amicable resolution of this matter in the very near future, I am prepared to initiate suit on Ms. Pfunder's claims in the Twentieth Judicial Circuit Court in and for Collier County, and let a jury decide responsibility for and amount of Ms. Pfunder's damages." An additional letter dated March 25, 2012 was sent to adjuster John Powers of Johns Eastern Company, from Michael G. Brown of Michael G. Brown and Associates, P.A., Attorneys at Law. In this correspondence, a demand for $46,288.51 is presented for Dry Zone repairs. Included in this correspondence were pictures taken by Dry Zone prior to the renovations. Staff reviewed the original digital photographs and noted a large area of mold in one room extending some three feet up the wall. Staff reviewed the date stamp on the picture and noted it was taken on February 15th at 12:55 a.m., some three hours after the back up. In the opinion of the adjuster, it would be impossible for mold to form on the wall from the alleged sewer backup within just a few hours of the event. Further, the formation of the mold was much higher than the water depth of the backup. It appears that an unrelated leak existed in the area for some time. Along with the March 25, 2012 demand, John Powers of Johns Eastern received a copy of a video prepared by the RotoRooter technician. The video was reviewed by Wastewater Collections staff who stated that they did not see anything on the video that would warrant further action by the County. According to staff, they observed a dip in the line, however; they did not believe it to be the cause of the backup nor did they believe a repair was necessary. Packet Page-1083- 10/23/2012 Item 11 .J. On June 26, 2012 the County Attorney's office received a call from attorney Joe Davidow who stated that he represented the claimant and that he intended to file suit. On July 5, 2012, a public records request was received from attorney Christina Davidow regarding this claim. No further contact has been received from the claimant's attorneys. The recommendation of staff is to deny the claim on the basis of a lack of legal causation necessary to establish liability. The recommendation of staff is that if the claimant believes she can prove her claim, the proper venue for a cause of action is within the 20th Judicial Circuit. However, should liability be considered by the Board, there remains the issue of damages. It is the position of staff and the county's adjuster that the County was prejudiced by the claimant's failure to contact the County prior to the commencement of repairs. Normal protocol would be to engage a professional estimator/adjustor on the County's behalf to assess the damage and prepare a separate estimate. It is apparent that prior water damage may have existed which would offset the value of the claim. There is also a matter of contributory negligence on the part of the claimant for failure to properly maintain her toilet. The claimant stated that the toilet stuck open and continued to run for 45 minutes which contributed to the damages she incurred. In fact, she admitted to John Powers that the toilet had stuck in the open position prior to this event. Rather than spilling a few gallons of water, this resulted in the spillage of hundreds of gallons of water. Finally, the claimant filed a claim with her homeowner's insurance carrier who paid up to $5,000 under Endorsement HO 05 99 01 09 of her policy. Each of these issues should be considered when evaluating the damages owed the claimant. FISCAL IMPACT: Based upon the recommendation of the County's adjuster and the recommendation of the Risk Management Director, it is recommended that the claim be denied. However, should the Board accept liability, funds would be paid from Fund 516, Property and Casualty Insurance. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this item. LEGAL CONSIDERATIONS: The County Attorney's Office has reviewed this item and concurs with the staff recommendation to deny this claim. The County has no legal duty to maintain and/or repair a private property owner's sewer line under usual circumstances. There is no evidence presented that the blockage occurred on County property. The evidence presented supports the position that the blockage or damage was on private property. In addition, the damages appear to be unreasonable or excessive for this type of claim. The Claimant has the burden of proof, and the Claimant must prove that the County's negligence caused her damage. As discussed above, there is no evidence to support her claim and no proof of causation. As such, this Office concurs with the recommendation to deny her claim, and believes that the Courts are the appropriate forum for this dispute. As set forth in the attached correspondence, Ms. Pfunder is in fact represented by attorney Michael G. Brown who has threatened litigation. In addition, attorney Christina Davidow is also involved in this matter. With that said, this item is legally sufficient for Board action and requires majority vote. — CMG RECOMMENDATION: It is recommended that the Board approves the denial of claim #22- 02151201177 which alleges negligence on the part of Collier County resulting in a sewer back up in the home of Liz Pflunder. PREPARED BY: Jeffrey A. Walker, CPCU, ARM, Director, Risk Management Department Packet Page-1084- 10/23/2012 Item 11.J. COLLIER COUNTY Aiew Board of County Commissioners Item Number: 11.J. Item Summary: Recommendation to deny the negligence claim of Liz Pfunder, Claim#22- 02151201177 in the amount of$46,288.51. (Jeff Walker, Risk Management Director) Meeting Date: 10/23/2012 Prepared By Name: WalkerJeff Title: Director-Risk Management,Risk Management 10/10/2012 1:13:29 PM Submitted by Title: Director-Risk Management,Risk Management Name: WalkerJeff 10/10/2012 1:13:30 PM ,,mow Approved By Name: PriceLen Title: Administrator, Administrative Services Date: 10/11/2012 9:31:08 AM Name: PriceLen Title: Administrator, Administrative Services Date: 10/11/2012 10:56:11 AM Name: GreeneColleen Title: Assistant County Attorney,County Attorney Date: 10/11/2012 11:23:42 AM Name: FinnEd Title: Senior Budget Analyst, OMB Date: 10/11/2012 2:19:24 PM Name: KlatzkowJeff Packet Page-1085- 10/23/2012 Item 11 .J. Title: County Attorney Date: 10/12/2012 9:14:07 AM Name: OchsLeo Title: County Manager Date: 10/13/2012 1:15:50 PM Packet Page-1086- X.)` s - _10/23/2012 Item 11 .J. Colirer County CLAIM#: GENERAL LIABILITY GENERAL LIABILITY REFERS TO A CLAIM AGAINST COLLIER COUNTY MADE BY A MEMBER OF THE PUBLIC,WHERE THE DAMAGES DO NOT DERIVE FROM A VEHICULAR ACCIDENT. SLIP&FALLS ARE THE MOST COMMON,BUT THE VARIETY OF CLAIMS IS ENDLESS. POTHOLES IN THE STREETS,STRUCK BY A BASEBALL AT THE PARK,RODE A BICYCLE INTO A CLOSED GATE,ROADWAY DESIGN,SEWER BACK-UPS,HARASSMENT CLAIM AND LAND-USE MA I IERS ARE EXAMPLES OF GENERAL LIABILITY CLAIMS. IF AN INJURY OCCURRED,SPECIFY THE BODY PART-I.E.LEFT OR RIGHT ARM,LEFT OR RIGHT MIDDLE FINGER,ETC. MAIL OR FAX TO RISK MANAGEMENT AT 239-252-8048 WITHIN 24 HOURS OF ACCIDENT. �� qq COUNTY(INTERNAL)INFORMATION DEPARTMENT(S)INVOLVED: [ d) U U-1-e- t'a'r-D FUND&COST CENTER: ti168 SUPERVISOR(S)NAME& ITILE: I Y ACCIDENT REPORTED BY: 7a / c d:, . -�. CONTACT#: — 245 e ADDITIONAL EMPLOYEES INVOLVED: DAMAGE/LOSS INFORMATION 1! DATE OF DAMAGE/LOSS: 2 - -/�` TIME: / / e,•=' Ill AM 0 PM LOCATION OF DAMAGE/LOSS:(Please provide exact street address, equipment/building placement,etc.) 3 5-4.1 7arO t - lU?p?e.. , cL DESCRIPTION OF HOW DAMAGE/LOSS OCCURRED:(Please provide a detailed explanation) "ile-t-e— 491-147h e.p c.,42-A-/ep_,-ci A- C6 LC'CIL e- 44./ Pt" .A.4-01, 6 Lek._ DESCRIPTION OF PROPERTY:(What was damaged or incurred a loss?) 1� T o 0,4— 4.-79-1 m GL-P 5 B LI v, 11 w 4-1-1 s i iv /j e ct x om" Y ant ti m- 1-1-1,1 :S -j pcj s e w A ,Zc 136 e.:,4 e C 44 L 4 J>$4 / 2—/ -7_ l PUBLIC(EXTERNAL)INFORMATION OTHER PARTIES INVOLVED: (Please obtain names,addresses and phone numbers,if possible) 2 WITNESSES: Name: Phone#: Name: Phone#: POLICE REPORT: 0 Florida Highway Patrol 0 Sheriff 0 City Police REPORT#: Packet Page-1087- 10/23/2012 Item 11 .J. Homeowner: Liz Psunder 3500 Corinthian Way, Naples, Fl 34105 Cell:239-248-0145 Interview with customer: Homeowner stated that her granddaughter had flushed the toilet and the flapper didn't shut off the flow of water.Sometime later when she went downstairs the Master Bedroom was flooded, including the bathroom,closet and vanity area.She didn't know what to do so she asked a neighbor and he told her to call a plumber.ROTO ROOTER was called.The plumber said he couldn't find her cleanout, he then opened the county cleanout proceeded to clean the line toward the manhole.SEE: plumber bill.The plumber told the lady it was on the city side (water-city of Naples/Sewer-Collier County).The city was called and came out and asked her if she was flowing and she said yes and he left.The county was called at 10:50AM On 2-15-12 to check the sewer line.The line was setup for viewing. No problems found. The plumber called or recommended the Dry Zone 24hr emergency cleanup services.They responded Wednesday evening ripping out carpet,vanity and cutting the drywall up from the floor about 24 inches they placed blowers around the rooms to dry the house. Jerry Tharp from risk Mgmt was called at 3:23PM 2-17-12 and responded to the residence. Photos were taken and homeowner interviewed. The homeowner called her insurance company Packet Page-1088- 10/23/2012 Item 11 .J. GammellJim From: Carol Reinhard ICReinhard©naplesgov.com] Sent: Tuesday, February 21,2012 11:39 AM Agok To: GammellJim > Subject: 3500 Corinthian Way Jim, I thought I would try again. Please let me know if you received it. Carol Reinhard City of Naples Utilities 380 Riverside Circle Naples, FL Ph: 239-213-4745 Fax: 239-213-4715 ►► D","3'2","Difte n"," m","ga","QnouseXed ","gy m","glum JVum c",".a Numbet "ea Artuni t","Stp7tt J isne","Dusedi ltt",Wailt l ime","7eou1","faccount Code",".Left.Meaoage",►►Custom Data",".Noteo","Dial String","Awn 1)euice","J a 1`)euice","S aced Ap►►,"ealtiac&.Nutnaei","Stop J ","atgan ,".91eccitded cx Woes","✓kcouded Queue","Call 91D" "Miaow 80 04010002019696","0",,, uwn",,, tion79 9's2l.JIrDF,S PJZ 2392480145 72392480145 74745 72134745" 02/17/2012 14:26:36► "6:327:1076u:erected","","27",►►►►,►►" :Ausr&11","S 2457 7","02/17/201214:33:08","21tilitieo","2","2","2019696" % F /i- t" c vs-�.our r Ga.t c- fie c �'� Z' • ' mpik 1 Packet Page-1089- 10/23/2012 Item 11 .J. WASTEWATER COLLECTIONS COMPLAINT LOG le: ' s Date: c,)-- / S / 2.- Name: 1 cJ l Phone: Q /4 S^ Address: d o C-0 n Subdivision: (taPy-ik f , Problem: CL P(u • • ASK FOR ODOR COMPLAINT: • Lit Station Close By: Lift Station Number: Is Odor Outside or Inside: When did you notice odor: Crew members who responded: 572-11 S- 6, 3 Details: evtt,✓ v'eC19044 1 eci Poi-,.j 471- Resolution: scLdL-11 j View • F:/Forms:Complaint Form-12-7-11 Packet Page-1090- '- 51C.::=*.-7 a i7-7-t'•"-`-" -A'• '•••-'••••-•-- wire OF SERVICE I LOCATION ._ -_--- E BINDING-.-E2114S,01\1 RL-V',=4..-,$L C5-Z-1 l'f'l 10/23/2012 Item 11 J R130711NEFE to .., ) 1:"..;'-•11'7,1'1,i"..'-'17::-:."Ft.!-k7e,"-tv sN') . i 1 V-1:371.1-A ) 0 -4 ;\ 3 I i -7 T-77-CIt '-7-----'',------- 1 PLUMBING & / ,--`,7 (2.3e=',,I.,:-.Iii.2 ;::."-..::'.) ;.,,-=-..Ty :.--0,-0.1 / 1 ." ii ;,...'r_:.■ 1 Giiiiiii, DRAIN SERVICE / ,g4''')'''4-3".15.". P'3':"s'`lz.:c`tte / • 1 --t i.::ngt, 2a3-117'i Napies .-->"••"‘ 0391„.11--,..-ApA '7-x, '''rr. " SEWER&DRAIN 0/PWMBING RuMPING C:1 otoe' 1 800--!'ri:TI-77-,C''''-'77---'-', , - i.,-''-. - --r' •"•' ".' ''' 77.._. , 1:3 - - ,'.., ' • N. ---f'perated as an Independent CoakaPtor INDUSTRIAL Li ExCAVATION 0 DRAIN TILE 0 it CUSTOMER NAME ....-- CUSTOMER NO. pit CUSTOMER CLASS -1,---/.\-- ., it\ --=---- -7-'- ■,„. ".r.' -r:'----■ "-.:7"--.7' -- - '-,, / --RESIDENTIAL LJ COMMERCIAL SERVICE ADDRESS -- -1''' Ki.) , (1- -i--1 ..1% - • APT.NUMBER 1 .1.---,—I-- " • -.) z r 1 "1 i,a_ FEDERAL r"\ t). .0......1 T5 t? e,fti 1 CITY .., LisTAT, A--(..., 17:172106 ' c`,21170Crt -') P.O.NuMBER/AuniORIzATION BILLING ADDRESS OF DIFFERENT FROM SERVICE SITE ADDRESS) CITY 1 ,STATE/PROVINCE IZIP/POSTAL .and the approximate completion d is .Neither qate is guaranteed.Unexpected conditions or problems could cause delays.) \fN 1 ,,, - A- N 0-TT 1-7.*, -.r: Oc , ..-,-x 1' -- ....,.. . 4......- - i \ c...., .6 .- N -- 6 'ij-- . C( gAC C -) 7CI ) 1AL- '1 (- ire) r f C. \ s • ,.--, _.4, r- ) _ q \-t:. (-_-1 \-711( ----■:, \ •..---/ - t ci- y ;_, ),)p.-.9... ),•71 --.1- ,f"*., (,,Th I ,• ry-6717.-;7; \i\i\:,,.Y. ( c-='■_ ::-'(\c..g',_' *c.)r) t•-..) ;-'-,, "27+7•.:il:::7:: :WTI_s;:z,Z..:' i'authorize the mn. -,- ebe -an t4 agreepayfate Kno}ints indicaied.I have read and agree to the terms on the reverse side,including the limits on Roto-Rooter'knisponsiplitylspecifyd in thtFseters... .X.V...)\-et- ., i / . ,-;V- i „+, \ I"'1 4 ■A--/"" .-A.,f 4' ./ ■ i i - i",;. 4? i t j, •(---- r,-• (SIGNATURE) )‘1, -t -. --• s--- (PRINT NAME) =.---. ,. I - - .. G34137.75 TC,iFST1l.-=E ADJUSIIIIK,NTS/CHANGES IN WORK TOIBE PERFORMED(U4 aaditionat invoice if needed to describe changes); I authorize (.::5-- L--",::r__ C);"! C)1,C)\,-(2.1.\-I\--'s-r-.0 ..:::'')C:....-Q---f-) i \ ■') r (:)lj. fk--4--41\i''' these changes • k ...„„„ . .■ , .1 ...e, , 6.-.1)jk 1. 1\i'"%s (_ k 'I'-A\ \--7) C ■ ,c% -4 , , 1,\ ,-,,c,er3 cu....., ---,) i\2-;:- k-) '--. I" , '- i/,, I. , COMMENTS % e 4 Cr 4. I11 , {-A.-, t C ......N.....1.• ' f f''1 , 7011111*,, i i 1.'1 I r\ i'>-- .P.71)<---• Nolo apknarlecOe cpmplifion of the ay a described work which has beep. to my come(' ( . o-,- 10 - BoR$ (SIGNATURE) \/ ,,, / 4 , (PRINT -1 ,- PARTS$ (E-Mn_ADDRESS) . PRODUCTS$ / Send plumbing bps,product/services information and coupons via emad. OTHER$ , ,,--- $ . - 11 GASH [ } HECK NO. , < .1, ( i 0 s * n CREDIT CARD NET 10 DAYS $ 1 TAX$ ,--- .-- - OYER 30 DAYS=LATE CHARGE(1F 1112%PER MONTH* In the event check is returned, the COMPANY will charge the=TOMER A VD=processing lee. 7 ..---%-. .--- .,c, Li 1 ) ; "•••.."-- 1 NEXT I - I' / ^ / LABOR ' LABOR ' _. 0 Main/Branch Lines; 6 ninths D Main/Branch lines 30 days From fix-its to plumbing emergencies, call the experts at Roto-Rooter: 0 Toilet Auger ..,-,` 7 days 0 Toilet Auger . ' 24 hours 0 Plumbing Repair -,.„ 6 months 0 Plumbing Rept* - 90 days 1 -800- _s; , . 0 Plumbing Replacement I year El Plumbhg.Replacement 90days ,, _ - Li,-.....71-i-ri c.uarEn,== REAdONFOANO GuARANTEE _ 1 . • , Check our Web site at - - - - for .1 \ I 1 i -s' • ' ..,- •' : . discount coupons, helpful hints and more! i • .. .. - . -A--- v ..,, ' doek . , (Service Technician's Signabee) - 1 Packet Page-1091- I www.dryzoneinc.net 10/23/20 1_ 2 Item 11 .J.ww.dzoneinc.net A B rya n To®n — F��"� General Manager Proje ranager Cat T eam Leader Cell:239 404-7337 � "" •-a' Cell:941-286-9747 4 a A M Phone:239 643-1990 . ^�;: av� '-;� * Fax.(888)464 0029 Phone:239-643-1990 i, ` . 7.A Fax (888)464-0029 iv--------- -/;,' Btoan�e DryZonelnc.nei r' `".-- -7,-,:--f.'-' 3960 Radio Rd#202 Fred @DIVZonelnc.net Naples.,FL 34104 ",n' .- 377 Citation Pt• Naples,FL 34104 AMIAO&IICRC Board Certifed AMlAQ&IICRC Board Certified ®24 HQUR EMERGENCY CL AUP ERVIC " -24 HO R EM®NCL U ICES f" , .-; cs{.. CLY • 2-'� R77- 67<r q e 0,.., "bra--WC-t, -- 41,c,LA,c a — ( 1Qb - 672 - 6 22 60Z ,2lc3 / AACEHC L ,t 1.{-1, 7 Senior Adjuster antage ,;; Tel: (239)458-9599 Adjustment ` Fax: (239)458-9568 ompany E-mail:ed@aac2adjust.com Web:www.aac2adjust.com 1414 S.E. 17th Ave.,Suite 103,Cape Coral,FL 33990 Service •Quality•integrity Packet Page-1092- 10/23/2012 Item 11 .J. THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WATER BACK UP AND SUMP DISCHARGE OR OVERFLOW - FLORIDA HO 05 99 01 09 A. Coverage other deductible applies to this coverage. This deductible does not apply with respect to We insure, up to $5 000 for direct physical loss, Coverage D- Loss of Use. not caused by the negligence of an insured, to property covered under Section I caused by D. Exclusion water, or waterborne material, which: The Water Damage Exclusion is replaced by the 1. Backs up through sewers or drains; or following: 2. Overflows or is discharged from a: Water a. Sump, sump pump; or This means: b. Related equipment; 1. Flood, surface water, waves, including tidal even if such overflow or discharge results wave and tsunami, tides, tidal water, overflow from mechanical breakdown. This coverage of any body of water, or spray from any of does not apply to direct physical loss of the these, all whether or not driven by wind, sump pump, or related equipment, which is including storm surge; caused by mechanical breakdown. 2. Water which: This coverage does not increase the limits of a. Backs up through sewers or drains; or liability for Coverages A, B, C or D stated in the Declarations. b. Overflows or is otherwise discharged from B. Section I - Perils Insured Against a sump, sump pump or related equipment; as a direct or indirect result of flood; With respect to the coverage described in A. above, Paragraphs: 3. Water below the surface of the ground, Nosto including water which exerts pressure on, or A.2.c.(6)(b) in Form HO 00 03; seeps, leaks or flows through a building, sidewalk, driveway, patio, foundation, A.2.e.(2) in Form HO 00 05; swimming pool or other structure; or 2.j.(2) in Endorsement HO 05 26; 4. Waterborne material carried or otherwise moved by any of the water referred to in D.1. 3.J.(2) in Endorsement HO 17 51; and through D.3. of this Exclusion. 2.c.(6)(b) in Endorsement HO 17 52; This Exclusion applies regardless of whether any of the above, in D.1.through D.4., is caused by an are deleted and replaced by the following: act of nature or is otherwise caused. Latent defect, inherent vice or any quality in This Exclusion applies to, but is not limited to, property that causes it to damage or destroy escape, overflow or discharge, for any reason, of itself; water or waterborne material from a dam, levee, seawall or any other boundary or containment C. Special Deductible system. The following replaces any other deductible However, direct loss by fire, explosion or theft provision in this policy with respect to loss resulting from any of the above, in D.1. through covered under this endorsement. D.4., is covered. We will pay only that part of the total of all loss All other provisions of this policy apply. payable under Section I that exceeds $250. No HO 05 99 01 09 Copyright, Insurance Services Office, Inc., 2008 Packet Page-1093- • 10/23/2012 Item 11 .J. Kim Levitan Realty t ' I 3000 immolsalee Rood, Suite 9 Naples,PL 34110 LiFzaPxf:u Liz 2ltPo r l 9u.a6nrto4hdlteiCell: 239.248 1 45 r7n6 e t I I www.KimLevitanRealty.com ; Packet Page-1094- 10/23/2012 Item 11 .J. Date&Time of Accident Site/Location: 2-14-2012 OCollection Date of review DNorth WW Plant 2-17-2012 ❑South WW Plant INVESTIGATION REPORT Other: Investigation Performed By:J.Tharp—Safety Coordinator Accompanied By:Jim Gammell for COLLIER COUNTY RISK MANAGEMENT ACCIDENT-UNJURY-PROPERTY DAMAGE Homeowner called about damage to her property. Machine/Equipment Involved: Vactor and camera truck, no blockage found. The plumber had jetted the line. Background/Overview of Accident: Sewer Backup in a residence. Timeline: Plumber called on 2-14-2012. Plumber cleaned the line from the county cleanout. Collections was called at 10:50AM about a backup in the sewer line. Dry Zone was called to clean up the house;they removed the carpet, vanity and cut the wallboard about 24 inches from the floor.The home owners adjuster came on the 15th or 16th The homeowner called the City of Naples Utility at 2:26 on 2-17-2012 and then called Collections at 3PM with a damage issue. Jim Gammell called Jerry Tharp at 3:23PM. Arrived at residence at 4:16 Avok Property Damage: Carpet and walls in the Master BR, perimeter walls around the adjoining rooms (living room, closet, bathroom, under stairway, hallway)vanity ruined. Investigation: Checked the damage to the dwelling and took pictures of the damage. Conclusion: The water damage happened on the evening of thel4th.A plumber was called, and not Collections. When Collections arrived on the 15th no damage was reported to them. When the homeowner called Collections at 10:50AM no damage was mentioned. But when the homeowner called on the 17th and stated that there was 50,000 dollars in damage. Joel Hollocher has the pictures and General liability report. Amok Packet Page-1095- 10/23/2012 Item 11 .J. ADJUSTER'S TRANSMITTAL REPORT For Automobile or Third Party Claims JOHNS EASTERN COMPANY, INC. n INTERIM \CLOSING (riIREPORT (n�REPORT (. / REPORT ADDRESS REPLY 0: DATE: 03/02/2012 CLAIM M OUR FILE a ADDRESS REPLY TO: 533786 (2202151201177) POLICY& TERM DATE OF LOSS: John Powers 02/15/2012 PO Box 110239 INSURED: Lakewood Ranch,FL 34211-0004 ADDRESS: Collier County BOC CLAIMANT- ADDRESS: Liz Pfunder AGENT- ADDRESS: LIENHOLDER: CC TO: VEHICLE: SUGGESTED RESERVES: Z rc cc d '- d?1- DWG N m NAME ADDRESS z 3°U Z co a U W o B I PD MED U M COMP COLL OTHER Liz Pfunder ❑® ❑❑ DO ❑ ❑ x ❑❑ ❑❑ ❑❑ ❑ ❑ ❑❑ ❑❑ ❑❑ ❑ ❑ ❑❑ ❑❑ ❑❑ 0 ARE SECURING: PROOF OF LOSS SALVAGE BIDS CLAIMANTS STATEMENT RELEASE(S) WITNESS STATEMENT REPAIR INVOICE/ESTIMATE POLICE REPORT MEDICAL INFORMATION ()EXAM () SPECIAL DAMAGES/BILLS ENCLOSURES: DETAILED STATEMENTS FROM: X INSURED'S REPORT RELEASE X CLAIMANTS REPORT(S) PROOF OF LOSS - WITNESS REPORT(S) SUBROGATION/LOAN RECEIPT POLICE REPORT X REPAIR INVOICE/ESTIMATE SALVAGE REPORT/CHECK X DIAGRAM INSPECTION APPRAISAL/INVOICE MED.PAY PROOF X PHOTOS X MEDICAL REPORT(S)/BILLS _SERVICE INVOICE: FINAL(0)INTERIM(0) DISPOSITION: PAYMENT: MAIL TO: -SETTLED AS INDICATED BY x WE HAVE ISSUED DRAFTS PER COPIES ATTACHED OUR X ENCLOSURES PAYEE OFFICE - CLAIM DENIED PLEASE ISSUE DRAFTS PAYABLE AS FOLLOWS: OFFER PENDING $ TO WAITING ACTIVITY BY CLMTG)ATTY(D) $ TO DIARY DAYS $ TO SUBROGATION: WE ARE PROCEEDING TO ATTEMPT RECOVERY-COPY OF SUBROGATION NOTICE ATTACHED. WE ASSUME YOU WILL HANDLE OR REFER AS YOU DESIRE-WE ARE TAKING NO FURTHER ACTION. WE HAVE REFERRED ON YOUR BEHALF TO: REMARKS: Claim denied due to lack of notice of alleged hazard and claimant's failure to provide county first chance to respond. SR 21: FILED 0) PLEASE FILE 0) NOT APPLICABLE (0) John Powers A V 2 ADJUSTER Packet Page-1096- 10/23/2012 Item 11 .J. JOHNS EASTERN COMPANY, INC. Claim Adjusters& 4� f PO BOX 110239,LAKEWOOD RANCH,FL 34211-0004 Third Party Administrators ,. TEL:(941)907-3100 March 2, 2012 Liz Plunder 3500 Corinthian Way Naples, FL 34105 RE: Our Claim Number : 533786 Our Client : Collier County BOC Date of loss : 02115/2012 Claimant : Liz Pfunder Dear Ms. Liz Plunder: As previously discussed, this office administers the self-insurance program for the Collier County Board of Commissioners. We have conducted an investigation into your claim against same. Our obligation to our client is not to pay for all losses, but to determine if our client is the proximate cause of an accident and if they have a duty to pay for damages.We must be guided by all information available to us. Ask Please be advised that Collier County and their insured locations must be on notice of hazardous conditions, and beyond that, there must be failure to act in a timely manner, for negligence to exist. The county did not have notice of the alleged hazard prior to the aforementioned loss. Furthermore, a plumber was authorized to complete work before the county was given any opportunity to respond or to inspect their property. We regretfully inform you that your claim is being formally denied due to lack of notice and lack of opportunity to respond and inspect. Our file will be closed without further activity. If you have documentation that proves our client is responsible, please send the evidence to our attention for review and reconsideration. For the time being we will consider this claim closed as aforementioned. R-•ar/ , 41/ John Powers Liability Claims Adjuster Johns Eastern Company FLORIDA • MARYLAND • NORTH CAROLINA • PENNSYLVANIA • VIRGINIA • WASHINGTON,D.C. NEW JERSEY • DELAWARE Packet Page-1097- 22 - OZ t c ill 10/23/2012 Item 11 .J. MICHAEL G. BROWN & ASSOCIATES, P.A. Attorneys at Law P.O. Box 19702 �1■A`) Sarasota, Florida 34276 (941) 780-1300 Phone ' (941) 296-7500 Fax v= "�' MGBrownEsq{a,aol.com E-mail ''v' www.MGBrownEsq.com Website Admitted to Practice in NY&FL March 19, 2012 Johns Eastern Company, Inc. Attn: John Powers Liability Claims Adjuster • P.O. Box 110239 Lakewood Ranch,FL 34211-0004 Re: Claim by Liz Pfunder Date of Loss: February 14, 2012 Dear Powers, Please be advised that I represent Liz Pfunder relative to her claims for money damages arising out of property damage to her home located at 3500 Corinthian Way, Naples, FL 34105, following a sewer line backup that occurred on property owned by the City of Naples on February 14,2012,at or about 9:00 p.m. On that date, following Ms. Pfunder's discovery of the backup in her downstairs bathroom, she immediately contacted Roto-Rooter Plumbing and Drain Service for the purpose of investigating and determining the source of the flooding then occurring, and to remedy same. Upon Roto-Rooer's plumber's inspection of the situation, he determined that the source of the flooding was a defect/dent or blockage in a 6"pipe located off of Ms. Pfunder's property, and on property owned by the City of Naples. Considering the late hour and the emergent nature of the situation, notwithstanding the fact that the source of the problem was a defective or blocked pipe located on property owned by the City of Naples,there was neither time nor opportunity for Ms. Pfunder or the Roto Rooter plumber to contact the City of Naples prior to their taking action to mitigate her damages. Specifically, said plumber ran a high velocity jet (at 3800 p.s.i.) through the subject pipe and cleared the clog, thereby preventing any additional water from intruding into Ms. Pfunder's home. Packet Page-1098- 10/23/2012 Item 11 .J. As far as damages are concerned, Ms. Pfunder bias already paid to Dryzone, Inc. the amount of $8,860.02, for said company's water removal services (copy of Invoice also enclosed), which included the removal of the floors, dry walls, cabinets etc. Ms. Pfunder has additionally sustained approximately $48,000 in damage to her property, for which a written estimate from Dryzone, Inc. is forthcoming. Enclosed herewith for your review are two (2) CDs on which there are mutliple color photographs that document the extensive damage to Ms. Pfunder's home and personal property resulting from this incident. Accordingly, this is to request that you immediately contact me upon youir receipt of this correspondence to discuss this matter. I write this letter in an effort to avoid time-consuming and costly litigation over this incident. Please be advised, however, that should we be unable to reach an amicable resolution of this matter in the very near future, I am prepared to initiate suit on Ms. Pfunder's claims in the Twentieth Judicial Circuit Court in and for Collier County, and let a jury decide the responsibility for and amount of Ms. Pfunder's damages. I look forward to hearing from you. Please be guided accordingly. Sincerely, L714ta Michael G. Bron, sq. cc: Liz Pfunder and to Collier County Administrative Services Division Risk Management Attn: Jerry Tharp, Safety Coordinator 6027 Shirley Street Naples,FL 34109 2 Packet Page-1099- "; 2 - 10/23/2012 Item 11 .J. MICHAEL G. BROWN & ASSOCIATES, P.A. Attorneys at Law P.O. Box 19702 Sarasota, Florida 34276 (941) 780-1300 Phone (941) 296-7500 Fax MGBrownEsq(a,aol.com E-mail www.MGBrownEsq.com Website Admitted to Practice in NY&FL March 25,2012 Johns Eastern Company, Inc. Attn: John Powers Liability Claims Adjuster P.O. Box 110239 Lakewood Ranch,FL 34211-0004 Re: Claim by Liz Pfunder Date of Loss: February 14,2012 Dear Mr. Powers, In furtherance of my correspondence of March, 19, 2012, enclosed herewith please find an estimate in the amount of $46,288.51 from DryZone Repairs, to repair the damage to Liz Pfunder's home located at 3500 Corinthian Way,Naples, FL 34105,referenced in my March 19, 2012 correspondence. I look forward to hearing from you. Sincerel , a� 11Z# • • ichael G. Bro Esq cc: Liz Pfunder and Collier County Administrative Services Division Risk Management Attn: Jerry Tharp, Safety Coordinator 6027 Shirley Street Naples, FL 34109 Packet Page-1100- 10/23/2012 Item 11 .J. DAVID NE Dryzone Repairs 3425 Radio Rd.#201 Naples,F1 34104 Phone:239-261-7555 Fax:239-403-0186 FL CGC1518849 Client: Liz Pfunder Home: (239)436-3632 Property: 3500 Corinthian Way Cellular: (239)248-0145 Naples, FL 34105 Operator Info: Operator: TONY Estimator: Tony Cusano Business: (239)261-7555 Position: Vice President E-mail: tonyc @dryzoneinc.net Company: Dryzone Repairs Business: 3425 Radio Rd.#201 Naples,FL 34104 Type of Estimate: Class 3 Water Date Entered: 2/17/2012 Date Assigned: 2/17/2012 Price List: FLNA7X_FEB 12 Labor Efficiency: Restoration/Service/Remodel Estimate: PFUNDER2 Dear Liz Pfunder, 1 am sorry to hear about your recent Class 3 Water. Attached you will find an estimate for repairs to your home.The total of the estimate is 46,288.51. If applicable this estimate has been submitted to your insurance company as a guideline for the funding of your claim.Please feel free to contact me with any questions about the claim or the scope of work. Tony Cusano Vice President (239)261-7555 tonyc @dryzoneinc.net ANN Packet Page-1101- 10/23/2012 Item 11 .J. Dryzone Repairs .' - 3425 Radio Rd.#201 Naples,F134104 Phone: 239-261-7555 Fax: 239-403-0186 FL CGC 1518849 PFUNDER2 PFUNDER2 DESCRIPTION QNTY REMOVE REPLACE TOTAL Final construction clean. 1. Cleaning Technician-per hour 20.00 HR 0.00 25.36 507.20 2. Taxes,insurance,permits&fees(Collier 1.00 EA 0.00 600.00 600.00 County) Trash disposal through-out project,Waste of newly installed elements. 3. Dumpster load-Approx. 20 yards, 4 tons 2.00 EA 420.00 0.00 840.00 of debris Total PFUNDER2 1,947.20 Main Level - „ , 4q Master Bedroom Height: 10' ,, I 666.16 SF Walls 283.44 SF Ceiling q Q 1 949.61 SF Walls&Ceiling 283.44 SF Floor ,"- A 31.49 SY Flooring 66.62 LF Floor Perimeter N 66.62 LF Ceil.Perimeter DESCRIPTION QNTY REMOVE REPLACE TOTAL 4. Remove Carpet- High grade 283.44 SF 0.28 0.00 79.36 5. Carpet-High grade 324.67 SF 0.00 4.27 1,386.34 6. Baseboard-3 1/4" 33.31 LF 0.00 3.45 114.92 7. Paint baseboard-two coats 66.62 LF 0.00 1.13 75.28 8. Mask and prep for paint-tape only(per 66.62 LF 0.00 0.45 29.98 LF) 9. Paint the walls-two coats 666.16 SF 0.00 0.70 466.31 10. Window blind-horizontal or vertical- 2.00 EA 0.00 36.26 72.52 Detach&reset 11. Outlet or switch-Detach&reset 3.00 EA 0.00 13.97 41.91 For drywall repairs. 12. Contents-move out then reset- Extra 1.00 EA 0.00 123.02 123.02 large room 13. Two coat plaster over 1/2"gypsum core 200.00 SF 0.00 6.57 1,314.00 blueboard - _ 14. Thin coat plaster(no lath) 400.00 SF 0.00 3.42 1,368.00 INDER2 3/20/2012 Page: 2 Packet Page-1102- 10/23/2012 Item 11 .J. , - Dryzone Repairs DRYZOIVE oft Vii` - 3425 Radio Rd.#201 Naples,F1 34104 Phone:239-261-7555 Fax:239-403-0186 FL CGC 1518849 CONTINUED-Master Bedroom DESCRIPTION QNTY REMOVE REPLACE TOTAL Blend to existing. Totals: Master Bedroom 5,071.64 t 0" ..3Tr in Master Bath Height:8' in -- T 261.35 SF Walls 72.05 SF Ceiling 'ataascer Bach to N 333.40 SF Walls&Ceiling 72.05 SF Floor 13-5" {2'6" "' !'• 8.01 SY Flooring 32.67 LF Floor Perimeter 32.67 LF Ceil. Perimeter w/c rtt . 11 Missing Wall 3' X 8' Opens into HALLWAY Master Rath Subroom 1: W_C Height: 8' NRchoo I S 5 H 2'0 Y" 130.00 SF Walls 21.13 SF Ceiling ° wic fit 4hrnre 151.13 SF Walls&Ceiling 21.13 SF Floor Q 6'6" ''' i 2.35 SY Flooring 16.25 LF Floor Perimeter r 1--6' f0" I 16.25 LF Cell. Perimeter Missing Wall 3'3" X S' Opens into SHOWER DESCRIPTION QNTY REMOVE REPLACE TOTAL 15. Toilet-Detach&reset 1.00 EA 0.00 197.09 197.09 16. Two coat plaster over 1/2"gypsum core 195.68 SF 0.00 6.57 1,285.62 blueboard 17. Thin coat plaster(no lath) 391.35 SF 0.00 3.42 1,338.42 Blend to existing. 18. Clean floor-tile-Heavy clean 93.17 SF 0.00 0.61 56.83 19. Regrout tile floor 93.17 SF 0.00 2.41 224.54 20. Baseboard-3 1/4" 48.92 LF 0.00 3.45 168.77 21. Paint baseboard-two coats 48.92 LF 0.00 1.13 55.28 22. Mask and prep for paint-tape only(per 48.92 LF 0.00 0.45 22.01 LF) 23. Paint the walls-two coats 391.35 SF 0.00 0.70 273.95 Alik PFUNDER2 3/20/2012 Page: 3 ..„ ;- Packet Page-1103- 10/23/2012 Item 11 .J. • • ,---- 1 Dryzone Repairs ORTZglif 3425 Radio Rd. #201 Naples,F1 34104 Phone: 239-261-7555 Fax: 239-403-0186 FL CGC1518849 CONTINUED-Master Bath DESCRIPTION QNTY REMOVE REPLACE TOTAL 24. Casing-2 1/4" 14.00 LF 0.00 2.04 28.56 25. Paint door/window trim&jamb-2 2.00 EA 0.00 23.84 47.68 coats(per side) 26. Paint door slab only-2 coats(per side) 2.00 EA 0.00 23.33 46.66 27. R&R Vanity- Premium grade 6.00 LF 8.68 227.88 1,419.36 New cabinetry to be selected. ■ 28. R&R Countertop-Granite or Marble- 6.00 SF 5.04 110.38 692.52 Premium grade 29. Backsplash-solid surface-Unattached 10.00 LF 0.00 14.64 146.40 30. Add on for undermount sink cutout& 2.00 EA 0.00 132.65 265.30 polish-single basin 31. Sink-single 2.00 EA 0.00 222.84 445.68 Undermount sink Kohler "Caxton"or equal. 32. Sink faucet- Bathroom 2.00 EA 0.00 176.82 353.64 Allowance for 2 bathroom faucets to be selected. 33. Angle stop 4.00 EA 0.00 29.29 117.16 34. P-trap assembly-ABS(plastic) 2.00 EA 0.00 53.66 107.32 35. Mirror-plate glass-Detach&reset 24.00 SF 0.00 6.52 156.48 36. Floor protection-corrugated cardboard 40.00 SF 0.00 0.46 18.40 and tape Protect bathtub for drywall and paint work. Totals: Master Bath 7,467.67 T Family Room Height: 16' 4 V t- ' °. ° 1,015.09 SF Walls 433.74 SF Ceiling t,m.uI,Ia 1,448.84 SF Walls&Ceiling 433.74 SF Floor �-��iisic�F� 1 a 'T , 48.19 SY Flooring 58.18 LF Floor Perimeter h 91.56 LF Ceil.Perimeter Missing Wall Goes to neither Floor/Ceiling 6'6" X 4' Opens into KITCHEN Missing Wall 4' 10" X 16' Opens into ENTRY HALL UNDER2 3/20/2012 Page:4 Packet Page-1104- 10/23/2012 Item 11 .J. • r- f Dryzone Repairs DRYZONE 3425 Radio Rd.#201 Naples,F1 34104 Phone:239-261-7555 Fax:239-403-0186 FL CGC1518849 CONTINUED-Family Room /.2./ T' Subroom 1: BAY Height:8' Q n ? Er 98.10 SF Walls 19.67 SF Ceiling W u•, 117.77 SF Walls&Ceiling 19.67 SF Floor IZ 2.19 SY Flooring 12.26 LF Floor Perimeter 20.38 LF Ceil. Perimeter 7 Missing Wail 8' 1 3/8" X 8' Opens into FAMILY_ROOM Powder Subroom 2: PANTRY 2 Height:8' 81.33 SF Walls k= 5.96 SF Ceiling Shmarst 4 fir io )tallwav (a' 87.29 SF Walls&Ceiling 5.96 SF Floor N 0.66 SY Flooring 10.17 LF Floor Perimeter 2' 10.17 LF Ceil. Perimeter laundry Root JF fie- 2.5"11 Subroom 3: HALLWAY Height: 8' I39.33 SF Walls 22.48 SF Ceiling 1 161.81 SF Walls&Ceiling 22.48 SF Floor Lament RvMn) 2.50 SY Flooring 17.42 LF Floor Perimeter 17.42 LF Ceil.Perimeter Missing Wall 3'3" X 8' Opens into FAMILY_ROOM Up Subroom 4: STAIRS Height: 17' M5 u 90.99 SF Walls 1 8.74 SF Ceiling ang 6 en 109.73 SF Walls&Ceiling 32.83 SF Floor ------ 3.65 SY Flooring 6.93 LF Floor Perimeter 6.08 LF Ceil.Perimeter Powder Missing Wall 3' 2" X 17' Opens into FAMILY_ROOM Missing Wall 5' 11" X 17' Opens into FAMILY_ROOM Missing Wall 3' 2" X 17' Opens into STAIRS1 PFUNDER2 3/20/2012 Page: 5 Packet Page-1105- 10/23/2012 Item 11 .J. Dryzone Repairs 3425 Radio Rd.#201 Naples,F1 34104 Phone:239-261-7555 Fax:239-403-0186 FL CGC 1518849 CONTINUED- Family Room '-Up Subroom 5: STAIRSI Height: 17' I ► -. Ti;- 'T --- . 81.07 SF Walls 10.03 SF Ceiling N : * 91.09 SF Walls&Ceiling 10.03 SF Floor N N " ! 1.11 SY Flooring 6.33 LF Floor Perimeter _i.. ^- 6.33 LF Ceil. Perimeter Powder Missing Wall 3'2" X 17' Opens into STAIRS Missing Wall 3'2"X 17' Opens into STAIRS2 A _ Subroom 6: STAIRS2 3- Height: 17' 1 71.44 SF Walls 21.75 SF Ceiling • � � 93.19 SF Walls&Ceiling 37.88 SF Floor 1t'. 4.21 SY Flooring 8.05 LF Floor Perimeter 6.87 LF Ceil.Perimeter Missing Wall 3' 2" X 17' Opens into STAIRSI Missing Wall 6' 10 7/16" X 17' Opens into FAMILY_ROOM Missing Wall 3'2" X 17' Opens into STAIRS3 /\ Subroom 7: STAIRS3 Height: 17' `' 14.07 SF Walls 5.43 SF Ceiling 3'2" 19.51 SF Walls&Ceiling 5.43 SF Floor H 0.60 SY Flooring 1.76 LF Floor Perimeter \ I_, 1.76 LF Ceil.Perimeter Missing Wall 3'2" X 17' Opens into STAIRS2 Missing Wall 1' 8 15/16" X It Opens into FAMILY_ROOM Missing Wall 2'8 13/16" X 17' Opens into FAMILY_ROOM DESCRIPTION QNTY REMOVE REPLACE TOTAL 37. Two coat plaster over 1/2"gypsum core 200.00 SF 0.00 6.57 1,314.00 blueboard - - 38. Thin coat plaster(no lath) 400.00 SF 0.00 3.42 1,368.00 Blend to existing. 39. Outlet or switch-Detach&reset 12.00 EA 0.00 13.97 167.64 JNDER2 3/20/2012 Page: 6 Packet Page-1106- 10/23/2012 Item 11 .J. • !�_" Dryzone Repairs onrzwr __;, ' - 3425 Radio Rd.#201 Naples,F134104 Phone: 239-261-7555 Fax: 239-403-0186 FL CGC1518849 CONTINUED-Family Room DESCRIPTION QNTY REMOVE REPLACE TOTAL For drywall repairs. 40. Clean floor-tile-Heavy clean 568.02 SF 0.00 0.61 346.49 41. Regrout tile floor 568.02 SF 0.00 2.41 1,368.93 42. Baseboard-3 1/4" 60.55 LF 0.00 3.45 208.90 43. Paint baseboard-two coats 84.77 LF 0.00 1.13 95.79 Paint all base to match new. 44. Mask and prep for paint-tape only(per 160.56 LF 0.00 0.45 72.25 LF) 45. Paint more than the walls-two coats 2,387.15 SF 0.00 0.70 1,671.01 Includes second floor area. 46. Casing-2 1/4" 14.00 LF 0.00 2.04 28.56 47. Paint door/window trim&jamb- Large- 2.00 EA 0.00 28.06 2 coats(per side) 56.12 48. Paint door slab only-2 coats(per side) 6.00 EA 0.00 23.33 139.98 Aftalk Includes trap door below stairs. 49. FINISH CARPENTRY/TRIMWORK 1.00 EA 0.00 '` 800.00 800.00 Stair stringer repair. 50. Window blind horizontal or vertical- 4.00 EA 0.00 36.26 145.04 Detach&reset 51. Contents-move out then reset-Extra 2.00 EA 0.00 large room 123.02 246.04 Totals: Family Room 8,028.75 ■m Powder Height: 8' T M 2 '+ ' ''' a' 190.67 SF Walls 26.75 SF Ceiling 217.42 SF Walls&CeiIing 26.75 SF Floor L ."'•�`� . .r, , 1 2.97 SY Flooring 23.83 LF Floor Perimeter 23.83 LF Ceil. Perimeter Laundry Room DESCRIPTION QNTY REMOVE REPLACE TOTAL 52. Toilet-Detach&reset 1.00 EA 0.00 197.09 197.09 PFUNDER2 Auk 3/20/2012 Page: 7 Packet Page-1107- i 10/23/2012 Item 11.J. • Dryzone Repairs 1,2070/117 -=;/ at 3425 Radio Rd.#201 Naples,F1 34104 Phone: 239-261-7555 Fax:239-403-0186 FL CGC1518849 CONTINUED- Powder DESCRIPTION QNTY REMOVE REPLACE TOTAL 53. Two coat plaster over 1/2"gypsum core 47.67 SF 0.00 6.57 313.19 blueboard 54. Thin coat plaster(no lath) 95.33 SF 0.00 3.42 326.03 Blend to existing. 55. Baseboard -3 1/4" 23.83 LF 0.00 3.45 82.21 56. Paint baseboard-two coats 23.83 LF 0.00 1.13 26.93 57. Mask and prep for paint-tape only(per 23.83 LF 0.00 0.45 10.72 LF) 58. Paint the walls- two coats 190.67 SF 0.00 0.70 133.47 59. Casing-2 1/4" 14.00 LF 0.00 2.04 28.56 60. Paint door/window trim&jamb-2 2.00 EA 0.00 23.84 47.68 coats(per side) 61. Paint door slab only-2 coats(per side) 2.00 EA 0.00 23.33 46.66 I,I 62. R&R Vanity-Premium grade 3.00 LF 8.68 227.88 709.68 New cabinetry to be selected. 63. R&R Countertop -Granite or Marble- 3.00 SF 5.04 110.38 346.26 Premium grade 64. Backsplash -solid surface-Unattached 7.00 LF 0.00 14.64 102.48 65. Add on for undermount sink cutout& 1.00 EA 0.00 132.65 132.65 polish-single basin 66. Sink-single 1.00 EA 0.00 222.84 222.84 Undermount sink Kohler "Caxton"or equal. 67. Sink faucet-Bathroom 1.00 EA 0.00 176.82 176.82 j Allowance for 2 bathroom faucets to be selected. 68. Angle stop 2.00 EA 0.00 29.29 58.58 69. P-trap assembly-ABS(plastic) 1.00 EA 0.00 53.66 53.66 70. Mirror-plate glass-Detach&reset 12.00 SF 0.00 6.52 78.24 71. Clean floor-tile-Heavy clean 26.75 SF 0.00 0.61 16.32 j 72. Regrout tile floor 26.75 SF 0.00 2.41 64.47 Totals: Powder 3,174.54 'NDER2 3/20/2012 Page: 8 Packet Page-1108- 10/23/2012 Item 11 .J. • Dryzone Repairs DRY. E "` 3425 Radio Rd.#201 Naples,F134104 Phone:239-261-7555 Fax:239-403-0186 FL CGC 1518849 JPowder II ii Laundry Room Height:8' ' j 153.33 SF Walls c '5i 19.13 SF Ceiling -T---------- 172.46 SF Walls&Ceiling 19.13 SF Floor `" t'°" ° 2.13 SY Flooring t-1 `�,, M g 19.17 LF Floor Perimeter 19.17 LF Ceil.Perimeter 1----7,1" DESCRIPTION QNTY REMOVE REPLACE TOTAL No damage or visible continuous painting in this area. 73. Regrout tile floor 19.13 SF 0.00 2.41 46.10 74. Dryer-Remove&reset 1.00 EA 0.00 29.89 29.89 75. Washing machine-Remove&reset 1.00 EA 0.00 33.37 33.37 Totals: Laundry Room 109.36• ' rsr--66.---+2' Kitchen r Height: 12' ` _- ""t' 409.67 SF Walls 109.41 SF Ceiling II =« r^ c 519.08 SF Walls&Ceiling 109.41 SF Floor 12.16 SY Flooring 34.75 LF Floor Perimeter 3 r.r s.' '+a1 . 38.25 LF Ceil.Perimeter ... ..: Missing Wall-Goes to Floor 3'6" X 6'8" Opens into NOOK Missing Wall-Goes to neither Floor/Ceiling 6'6" X 4' Opens into FAMILY_ROOM Missing Wall 3'9" X 12' Opens into ENTRY_HALL DESCRIPTION QNTY REMOVE REPLACE TOTAL 76. Paint the walls-two coats 409.67 SF 0.00 0.70 286.77 77. Paint baseboard-two coats 34.75 LF 0.00 1.13 39.27 78. Mask and prep for paint-tape only(per 38.25 LF 0.00 0.45 17.21 LF) 79. Floor protection-heavy paper and tape 109.41 SF 0.00 0.31 33.92 80. Regrout tile floor 109.41 SF 0.00 2.41 263.68 Totals: Kitchen 640.85 PFUNDER2 3/20/2012 Page: 9 Packet Page-1109- 10/23/2012 Item 11 .J. / Dryzone Repairs ANYRIAT _ '° 3425 Radio Rd.#201 Naples,F1 34104 Phone: 239-261-7555 Fax:239-403-0186 FL CGC1518849 a Entry/Hall Height: 12' 1 I 396.00 SF Walls 95.51 SF Ceiling a 491.51 SF Walls&Ceiling 95.51 SF Floor 4 10.61 SY Flooring 33.00 LF Floor Perimeter 1 37.83 LF Ceil.Perimeter Missing Wall 4' 10" X 12' Opens into FAMILY_ROOM Missing Wall 3'9" X 12' Opens into KITCHEN Missing Wall 7'7"X 12' Opens into NOOK DESCRIPTION QNTY REMOVE REPLACE TOTAL 81. Paint the walls-two coats 396.00 SF 0.00 0.70 277.20 82. Paint baseboard-two coats 33.00 LF 0.00 1.13 37.29 83. Mask and prep for paint-tape only(per 37.83 LF 0.00 0.45 17.02 LF) 84. Floor protection-heavy paper and tape 95.51 SF 0.00 0.31 29.61 85. Regrout tile floor 95.51 SF 0.00 2.41 230.18 Totals: Entry/Hall 591.30 Mall 113.t..F3'6..--3'-i Nook Height: 12' I.3'5" 1 .. 1 T 237.09 SF Walls 75.30 SF Ceiling n m 312.39 SF Walls&Ceiling 75.30 SF Floor 8.37 SY Flooring 15.50 LF Floor Perimeter tom-8'1" 10' I 27.11 LF Ceil.Perimeter T Missing Wall-Goes to Floor 3'6" X 6'8" Opens into KITCHEN Missing Wall 7' 7" X 12' Opens into ENTRY HALL 1NDER2 3/20/2012 Page: 10 Packet Page-1110- 10/23/2012 Item 11.J. -=, Dryzone Repairs PRY. _ 3425 Radio Rd.#201 Naples,F1 34104 Phone:239-261-7555 Fax: 239-403-0186 FL CGC 1518849 CONTINUED- Nook 8 t° _�._{ Subroom 1: BAYI Height:8' `'•_5,�" 98.10 SF Walls 19.67 SF Ceiling 117.77 SF Walls&Ceiling 19.67 SF Floor 6" 8" 2.19 SY Flooring 12.26 LF Floor Perimeter 20.38 LF Ceil. Perimeter Missing Wall 8' 1 3/8" X 8' Opens into NOOK DESCRIPTION QNTY REMOVE REPLACE TOTAL 86. Paint the walls-two coats 335.19 SF 0.00 0.70 234.63 87. Paint baseboard -two coats 27.76 LF 0.00 1.13 31.37 88. Mask and prep for paint-tape only(per 47.49 LF 0.00 0.45 21.37 LF) 89. Floor protection-heavy paper and tape 94.97 SF 0.00 0.31 29.44 90. Regrout tile floor 94.97 SF 0.00 2.41 228.88 Totals: Nook 545.69 " _ 2 6 ' Hallway Height: 8' I 136.10 SF Walls 20.86 SF Ceiling r m i.,.-w.:, INN 156.96 SF Walls&Ceiling 20.86 SF Floor I'-•. rid= 2.32 SY Flooring 17.01 LF Floor Perimeter a, inum, 17.01 LF Ceil.Perimeter Missing Wall 3' X 8' Opens into MASTER BATH 5'2"-I Subroom l: CLOSET_1 Height: 8' M' _ it- 198.15 SF Walls 37.74 SF Ceiling 235.89 SF Walls&Ceiling 37.74 SF Floor ao i-. yr . o i- 4.19 SY Flooring 24.77 LF Floor Perimeter 'I_ _ 24.77 LF Ceil. Perimeter Z ap PFUNDER2 3!20/2012 Page: 11 Packet Page-1111- 1 10/23/2012 Item 11 .J. Dryzone Repairs PRUNE 3425 Radio Rd.#201 Naples,F1 34104 Phone: 239-261-7555 Fax: 239-403-0186 FL CGC 1518849 CONTINUED- Hallway 2 3•' / Subroom 2: CLOSET_2 Height: 8' 169.33 SF Walls 17.17 SF Ceiling Ivinsill.er , 186.50 SF Walls&Ceiling 17.17 SF Floor N., tam 1.91 SY Flooring 21.17 LF Ceil.Perimeter 21.17 LF Floor Perimeter Z 4.. iliiiC0 ter Bath DESCRIPTION QNTY REMOVE REPLACE TOTAL 91. Remove Carpet-Premium grade 75.77 SF 0.28 0.00 21.22 92. Carpet-Premium grade 107.00 SF 0.00 5.37 574.59 93. Baseboard-3 1/4" 62.95 LF 0.00 3.45 217.18 94. Paint baseboard-two coats 62.95 LF 0.00 1.13 71.13 95. R&R Casing-2 1/4" 116.00 LF 0.48 2.04 292.32 96. Paint door/window trim&jamb-Large - . • 4.00 EA 0.00 28.06 112.24 2 coats(per side) 97. Paint door slab only-2 coats(per side) 2.00 EA 0.00 23.33 46.66 98. Two coat plaster over 1/2"gypsum core 251.79 SF 0.00 6.57 1,654.26 blueboard - - 99. Thin coat plaster(no lath) 503.59 SF 0.00 3.42 1,722.28 Blend to existing. 100. Pocket door unit-Colonist 1.00 EA 0.00 260.99 260.99 101. Paint bifold door set-slab only-2 4.00 EA 0.00 37.57 150.28 coats(per side) 102. Bifold door set-(4 slabs only)- 1.00 EA 0.00 61.83 61.83 Double Detach&reset 103. Insulation -Minimum charge 1.00 EA 0.00 125.00 125.00 Exterior walls as needed(Closet). 104. Shelving-wire(vinyl coated)- Detach 20.00 LF 0.00 10.65 213.00 &reset 105. Closet Organizer-Melamine-High 12.00 LF 0.00 128.23 1,538.76 grade Totals: Hallway 7,061.74 JNDER2 3/20/2012 Page:12 Packet Page-1112- 10/23/2012 Item 11 .J. .!- 7 Dryzone Repairs DRY MIVE OW 11 3425 Radio Rd.#201 Naples,F1 34104 Phone: 239-261-7555 Fax:239-403-0186 FL CGCI518849 L'< Shower 1--4'2' Height:8' 92.67 SF Walls 13.54 SF Ceiling 11 `'' Shower :-II/. 106.21 SF Walls&Ceiling 13.54 SF Floor ■i 1.50 SY Flooring 11.58 LF Floor Perimeter F-4'4" -{ 11.58 LF Ceil.Perimeter Li Missing Wall 3'3" X 8' Opens into WC DESCRIPTION QNTY REMOVE REPLACE TOTAL 106. R&R Tile shower- 125 to 150 SF- 1.00 EA 218.76 2,162.18 2,380.94 High grade Class 3 water came up through shower drain and filled shower basin.Shower to br removed and replaced due to bacteria in porous material in grout,mud bed and shower pan. 107. Tub/shower faucet-Detach&reset 1.00 EA 0.00 169.04 169.04 108. Shower door system-Detach&reset 1.00 EA 0.00 103.91 103.91 109. R&R Mortar bed for tile 20.00 SF 1.36 4.07 108.60 110. R&R 1/2"Cement board 140.00 SF 0.77 2.93 518.00 ailk Totals: Shower 3,280.49 Total:Main Level 35,972.03 Line Item Totals: PFUNDER2 37,919.23 Grand Total Areas! 4,730.06 SF Walls 1,349.49 SF Ceiling 6,079.55 SF Walls and Ceiling 1,379.71 SF Floor 153.30 SY Flooring 449.67 LF Floor Perimeter 0.00 SF Long Wall 0.00 SF Short Wall 517.20 LF Ceil. Perimeter 1,379.71 Floor Area 1,460.22 Total Area 4,308.01 Interior Wall Area 2,332.78 Exterior Wall Area 196.35 Exterior Perimeter of Walls 0.00 Surface Area 0.00 Number of Squares 0.00 Total Perimeter Length 0.00 Total Ridge Length 0.00 Total Flip Length Ailik PFUNDER2 3/20/2012 Page: 13 Packet Page-1113- 10/23/2012 Item 11 .J. Dryzone Repairs 'Rho`` . F' -.0 3425 Radio Rd.##201 Naples,F134104 Phone: 239-261-7555 Fax:239-403-0186 FL CGC 1518849 Summary Line Item Total 37,919.23 Material Sales Tax @ 6.000% x 10,908.68 654.52 38,573.75 Overhead @ 10.0% x 38,573.75 3,857.38 Profit @ 10.0% x 38,573.75 3,857.38 Replacement Cost Value $46,288.51 Net Claim $46,288.51 Tony Cusano Vice President UNDER2 3/20/2012 Pagc: 14 Packet Page-1114- 10/23/2012 Item 11 .J. - ` Dryzone Inc 3960 Radio Road#202 Naples FL 34104 geslnratmngrgmgand Phone(239) 643-1990 Water gemage Control t`:' Fax(888)464-0029 Tax ID:01-0765676 Client: Liz Pfunder Home: (239)436-3632 Property: 3500 Corinthian Way Naples,FL 34105 Operator Info: Operator: BRYAN Estimator: Bryan Toon Business: (239)404-7337 Title: Project Manager Company: Dryzone Inc Business: 377 Citation Pt Naples,FL 34104 Type of Estimate: Sewage Date Entered: 2/22/2012 Date Assigned: Estimate: 2012-02-22-1034 File Number: CLAIM#60001144501 Adak DryZone Inc 3960 Radio Road#202 Naples FL 34104 Phone 239 643-1990 Fax 888-464-0029 dzmold @aol.com CGC 1518849 MRSR29 R Packet Page-1115- I 10/23/2012 Item 11 .J. Dryzone Inc yam' 3960 Radio Road#202 ' ''� Naples FL 34104 4111.1,==Control Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 2012-02-22-1034 2012-02-22-1034 DESCRIPTION QNTY UNIT COST TOTAL 1. Emergency service call-after business hours 1.00 EA @ 198.28= 198.28 2. Thermal imaging-(Bid item) 1.00 EA @ 256.87= 256.87 3. Haul debris-per pickup truck load-including dump fees 1.00 EA @ 198.34= 198.34 4. Equipment cleaning charge-per piece of equipment 11.00 EA @ 28.77= 316.47 5. Add for HEPA filter(for neg.air machine/vacuum-Large) 1.00 EA @ 214.13= 214.13 6. Equip. setup,take down&monitoring-after hrs 4.00 HR @ 64.80= 259.20 7. Equipment setup,take down,and monitoring(hourly charge) 8.00 HR @ 50.16= 401.28 8. Direaze Filter 3.00 EA @ 26.67= 80.01 Living Room DESCRIPTION QNTY UNIT COST TOTAL 9. Water extraction from floor-Category 3 water 462.00 SF @ 1.08= 498.96 10. Apply anti-microbial agent 462.00 SF @ 0.18= 83.16 11. Baseboard-Detach 19.00 LF @ 0.92= 17.48 12. Contents-move out then reset-Extra large room 1.00 EA @ 105.11 = 105.11 13. Tear out wet drywall,cleanup,bag for disposal 46.00 SF @ 0.67= 30.82 14. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75= 178.50 15. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75= 178.50 Study DESCRIPTION QNTY UNIT COST TOTAL 16. Water extraction from floor-Category 3 water 310.00 SF @ 1.08= 334.80 17. Tear out wet carpet pad,cut/bag-Category 3 water 310.00 SF @ 0.48= 148.80 18. Tear out wet non-salvageable carpet,cut/bag-Cat 3 water 310.00 SF @ 0.50= 155.00 19. Apply anti-microbial agent 310.00 SF @ 0.18= 55.80 20. Baseboard-Detach 15.00 LF @ 0.92= 13.80 21. Contents-move out then reset-Extra large room 1.00 EA @ 105.11 = 105.11 22. Tear out wet drywall,cleanup,bag for disposal 30.00 SF @ 0.67= 20.10 23. Tear out trim/base 21.00 LF @ 0.30= 6.30 24. Tear out tackless strip and bag for disposal 18.00 LF @ 0.62= 11.16 25. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75= 178.50 26. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75= 178.50 27. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75= 178.50 28. Dehumidifier(per 24 hour period)-XLarge-No monitoring 6.00 EA @ 125.00= 750.00 J12-02-22-1034 2/22/2012 Page: 2 Packet Page-1116- 10/23/2012 Item 11 .J. - . Dryzone Inc 3960 Radio Road#202 Naples FL 34104 gesterr.:Z:Migil Phone(239)643-1990 W ater gamage Control Fax(888)464-0029 Tax ID:01-0765676 CONTINUED- Study DESCRIPTION QNTY UNIT COST TOTAL 29. Neg.air fan/Air scrub.-Large(per 24 hr period)-No monit. 6.00 DA @ 120.00= 720.00 Master Bath DESCRIPTION QNTY UNIT COST TOTAL 30. Water extraction from floor-Category 3 water 198.00 SF @ 1.08= 213.84 31. Tear out wet carpet pad,cut/bag-Category 3 water 88.00 SF @ 0.48= 42.24 32. Tear out wet non-salv.gluedn. cpt,cut/bag-Cat 3 water 88.00 SF @ 0.88= 77.44 33. Baseboard-Detach 60.00 LF @ 0.92= 55.20 34. Contents-move out then reset-Extra large room 1.00 EA @ 105.11 = 105.11 35. Tear out wet drywall,cleanup,bag for disposal 168.00 SF @ 0.67= 112.56 ,., ,., 36. Remove Vanity-Standard grade 6.00 LF @ 8.74= 52.44 37. Tear out trim/base 84.00 LF @ 0.30= 25.20 38. Tear out tackless strip and bag for disposal 35.00 LF @ 0.62= 21.70 39. Apply anti-microbial agent 198.00 SF @ 0.18= 35.64 40. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75 = 178.50 41. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75 = 178.50 42. Dehumidifier(per 24 hour period)-XLarge-No monitoring 6.00 EA @ 125.00= 750.00 Bathroom DESCRIPTION QNTY UNIT COST TOTAL 43. Water extraction from floor-Category 3 water 26.00 SF @ 1.08= 28.08 44. Baseboard-Detach 21.00 LF @ 0.92= 19.32 45. Contents-move out then reset-Large room 1.00 EA @ 52.55= 52.55 46. Tear out wet drywall,cleanup,bag for disposal 42.00 SF @ 0.67= 28.14 47. Remove Vanity-Standard grade 3.00 LF @ 8.74= 26.22 48. Tear out trim/base 14.00 LF @ 0.30= 4.20 49. Apply anti-microbial agent 26.00 SF @ 0.18= 4.68 50. Dehumidifier(per 24 hour period)-XLarge-No monitoring 6.00 EA @ 125.00= 750.00 Amok 2012-02-22-1034 2/22/2012 Page: 3'"`"''" Packet Page-1117- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 tottnrativegrgmgand Phone(239)643-1990 Water Damage Control Fax(888)464-0029 Tax ID:01-0765676 Hallway DESCRIPTION QNTY UNIT COST TOTAL 51. Water extraction from floor-Category 3 water 21.00 SF @ 1.08= 22.68 52. Baseboard-Detach 7.00 LF @ 0.92= 6.44 53. Tear out wet drywall,cleanup,bag for disposal 14.00 SF @ 0.67= 9.38 54. Tear out trim/base 14.00 LF @ 0.30= 4.20 55. Apply anti-microbial agent 21.00 SF @ 0.18= 3.78 56. Air mover(per 24 hour period)-No monitoring 6.00 DA @ 29.75 = 178.50 Grand Total Areas: 0.00 SF Walls 0.00 SF Ceiling 0.00 SF Walls and Ceiling 0.00 SF Floor 0.00 SY Flooring 0.00 LF Floor Perimeter 0.00 SF Long Wall 0.00 SF Short Wall 0.00 LF Ceil.Perimeter 0.00 Floor Area 0.00 Total Area 0.00 Interior Wall Area 0.00 Exterior Wall Area 0.00 Exterior Perimeter of Walls 0.00 Surface Area 0.00 Number of Squares 0.00 Total Perimeter Length 0.00 Total Ridge Length 0.00 Total Hip Length .012-02-22-1034 2/22/2012 Page:4 Packet Page-1118- 10/23/2012 Item 11 .J. r-�- Dryzone Inc /< ° 3960 Radio Road#202 Naples FL 34104 Ask tt",.abuagrgmganA Phone(239)643-1990 Water gamage Control *.. Fax(888)464-0029 Tax ID:01-0765676 Summary Line Item Total 8,860.02 Replacement Cost Value $8,860.02 Net Claim $8,860.02 Bryan Toon Project Manager Aalik 2012-02-22-1034 2/22/2012 Page: 5 Packet Page-1119- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 :'„Vnrat:ZE,"gaf Phone(239)643-1990 Water gemage Central Fax(888)464-0029 Tax ID:01-0765676 Recap by Room Estimate:2012-02-22-1034 1,924.58 21.72% Living Room 1,092.53 12.33% Study 2,856.37 32.24% Master Bath 1,848.37 20.86% Bathroom 913.19 10.31% Hallway 224.98 2.54% Subtotal of Areas 8,860.02 100.00% Total 8,860.02 100.00% ..012-02-22-1034 2/22/2012 Page: 6 Packet Page-1120- 10/23/2012 Item 11 .J. sue' Dryzone Inc 3960 Radio Road#202 Naples FL 34104 ge,nr,ivngrg 7; Phone(239)643-1990 Water Damage Control Fax(888)464-0029 Tax ID:01-0765676 Recap by Category Items Total Dollars CONTENT MANIPULATION 367.88 4.15% GENERAL DEMOLITION 974.24 11.00% WATER EXTRACTION&REMEDIATION 7,517.90 84.85% Subtotal 8,860.02 100.00% Ask 2012-02-22-1034 2/22/2012 Page: 7 Packet Page-1121- 1 10/23/2012 Item 11 .J.• Dry Inc 3960 Radio Road#202 Naples FL 34104 lestarahue grgmgand phone(239)643-1990 Later Damage Control Fax(66 Tax ID:0l-0765676 4 33 sib N/r 6;: !fr � A 4 i'?G ' yS z y �� 3 - 1 1 PFUNDER 001 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 8 Packet Page-1122- 10/23/2012 Item 11.J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Resteratwe Rrymg and Phone(239)643-1990 Water Ram" Control Fax(888)464-0029 Tax ID:01-0765676 fi�6Yk' Y N� E+ y 2 PFUNDER 002 2/15/2012 Taken By: Bryan Toon Ask 2012-02-22-1034 2/22/2012 Page: 9 Packet Page-1123- 1 10/23/2012 Item 11 .J. - Dry Inc s 3960 Radio Road#202 " Naples FL 34104 lestorat...,egrg7ngand phone (28)39)6464-030-21999° watergamage Control Fax(888)464-0029 Tax ID:01-0765676 N r Hof fir f 'k 3 ea' � £ 1. 3 PFUNDER 003 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 10 Packet Page-1124- 10/23/2012 Item 11 .J. p Dryzone Inc R F °`e 3960 Radio Road#202 Naples FL 34104 gestoralme grymg and Phone(239)643-1990 Water gamage Control Fax(888)464-0029 Tax ID:01-0765676 S g� sc s• 4 PFUNDER 004 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 11 Packet Page -1125- I 10/23/2012 Item 11 .J. . ,$ Dryzone Inc 3960 Radio Road#202 -..- ,' Naples FL 34104 Jlaler0amage Central Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 )i lam+ h cif" "�' ` ,.,,�, t'. si az} x x� �' T i � ; s r L / 9 4 fA '1 / 5 PFUNDER 006 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 12 Packet Page-1126- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Afth R72:',7hee grgmganA Phone(239)643-1990 Watergamage Control .., Fax(888)464-0029 Tax ID:01-0765676 4 6 PFUNDER 008 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 13 Packet Page-1127- 10/23/2012 Item 11 .J. Dryzone Inc rte., 3960 Radio Road#202 Naples FL 34104 les 1117egrCIZ Phone(239)643-1990 illatar Damage Cvntrvl Fax(888)464-0029 Tax ID:01-0765676 7 PFUNDER 009 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 14 Packet Page-1128- 10/23/2012 Item 11 .J. Dryzone Inc ifiRriZONE 3960 Radio Road#202 Naples FL 34104 Anak Restara6ae0rymgaM Phone(239)643-1990 Water Oamaga Control Fax(888)464-0029 Tax ID:01-0765676 It R � 5i n rs 8 PFUNDER 010 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 15 Packet Page -1129- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 gesteratue Urymg and Phone(239)643-1990 Water Damage Control Fax(888)464-0029 Tax ID:01-0765676 ti 9 PFUNDER 011 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 16 Packet Page-1130- 10/23/2012 Item 11 .J. Dryzone Inc °" 3960 Radio Road#202 Naples FL 34104 ti,„„, Restore.a „„,,d Phone(239)643-1990 - Water Oamape Control Fax(888)464-0029 Tax ID:01-0765676 10 PFUNDER 012 2/15/2012 Taken By: Bryan Toon ro4 ; 2012-02-22-1034 2/22/2012 Page: 17 Packet Page-1131- 10/23/2012 Item 11 .J. Dryzone Inc 0; 3960 Radio Road#202 Naples FL 34104 Aestoratwe Drying and Phone(239)643-1990 Water Damage Control Fax(888)464-0029 Tax 1D:01-0765676 11 PFUNDER 013 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 18 Packet Page-1132- 10/23/2012 Item 11 .J. Dryzone Inc f 3960 Radio Road#202 Naples FL 34104 flesteratwegrgmgand Phone(239)643-1990 Water gamage Control Fax(888)464-0029 Ake" Tax ID:01-0765676 3 ? fr 12 PFUNDER 014 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 19 Packet Page-1133- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Later mega Congo° Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 rt� tx: 13 PFUNDER 015 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:20 Packet Page-1134- 10/23/2012 Item 11 .J. -� Dryzone Inc jilri�% "" 3960 Radio Road#202 .. Naples FL 34104 gestaratiuegrgmgand Phone(239)643-1990 Water gamage Cantroi Fax(888)464-0029 Tax ID:01-0765676 4 ' 44. Of , 4 t , 1 ; a. 14 PFUNDER 016 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:21 Packet Page-1135- 1 10/23/2012 Item 11 .J. - - Dryzone Inc d; 3960 Radio o Road#202 Naples FL 34104 etera6oe Drymg and Phone(239)643-1990 late•Damage Control Fax(888)464-0029 Tax ID:01-0765676 , , ,,, ...,;ii,::::;:ti.,::::::!4,,,ii.:::::: 6 ; ' ' " 6 LI 4. 15 PFUNDER 017 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:22 Packet Page-1136- 10/23/2012 Item 11 .J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Bestsratuegryrogand Phone(239)643-1990 Water gamaga Central Fax(888)464-0029 Tax ID:01-0765676 `£ , c yyi Y,F A. I • • r �r f p r � d e . 16 PFUNDER 018 2/15/2012 Taken By: Bryan Toon Avow, 2012-02-22-1034 2/22/2012 Page:23 Packet Page-1137- 10/23/2012 Item 11.J. A� Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Water Damage Ca tam Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 ,a'- mr .{ 4� ✓d t 3 ., 17 PFUNDER 019 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 24 Packet Page-1138- 10/23/2012 Item 11.J. Dryzone Inc 3960 Radio Road#202 Naples FL 34104 Ai* Pestaratwegrgmg2f Phone(239)643-1990 Water Damage Control �_.. Fax(888)464-0029 Tax 1D:01-0765676 • { g 18 PFUNDER 020 2/15/2012 Taken By: Bryan Toon • Amok 2012-02-22-1034 2/22/2012 Page: 25 Packet Page-1139- 10/23/2012 Item 11 .J. Dryzone Inc RIZPAIE 3960 Radio Road#202 Naples FL 34104 gatarat."°"rg'ngaad Phone(239)643-1990 Water gamage Control Fax(888)464-0029 Tax ID:01-0765676 4404'VI, R SS � B rt � 19 PFUNDER 021 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:26 Packet Page-1140- . 10/23/2012 Item 11 .J. Dryzone Inc 'PrZO/Yf 3960 Radio Road#202 • Naples FL 34104 Restaratwe Rrgmgand Phone rol (239)643-1990 Water Damage Cont Fax(888)464-0029 Tax ID:01-0765676 sZ a s f 20 PFUNDER 022 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 27 Packet Page-1141- 1 10/23/2012 Item 11.J. t. Dryzone Inc 3960 Ratio Road#202 ,--:„-.9,„g" Naples FL 34104 WaterOamage Co �otl Phone(239)643-1990 Fax .01_076 TaxID:01-0765676 04 YYA f� 4 9� R".- � g2.ys Y X yr d i44t$x /�,•� Yom+ = ,' ,. •, ar, OVAL ,.. a r x r.eitZo•olii,T,tr/-- rr p} Ih b fig 21 PFUNDER 023 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:28 Packet Page-1142- 10/23/2012 Item 11 .J. ,, -^„ Dryzone Inc —"" f 3960 Radio Road#202 Naples FL 34104 Destorat:oe Drgmgand Phone(239)643-1990 Water Damage Control Fax(888)464-0029 Tax 1D:01-0765676 $3' ;s` 3_fig ',';,. & .� y y ka'ee 3 3 . _ ms.. 4 a 9 ytc N*[ ,` S . of o N y r 3. 22 PFUNDER 024 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page:29 Packet Page-1143- 10/23/2012 Item 11 .J. Dryzone Inc . 3960 Radio Road#202 Naples FL 34104 Hestaratiue grymg and Phone(239)643-1990 'cont''' Fax(888)464-0029 Tax ID:01-0765676 a y� 3a 23 PFUNDER 025 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 30 Packet Page-1144- 10/23/2012 Item 11 .J. �F Dryzone Inc gI 3960 Radio Road#202 Naples FL 34104 R"'' '"'°9'n and Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 ��, — x,s �a v a,r , \rv,. fI; g# �• z s sue i r t m �� { '1 gam\ a ,R 24 PFUNDER 026 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 31 Packet Page-1145- 10/23/2012 Item 11 .J. ? Dryzone Inc 3960 Radio Road#202 Naples FL 34104 et o Obee Ot9 mg�oa Phone(239)643-1990 Fax(888)464-0029 Tax ID:01-0765676 s s 25 PFUNDER 028 2/15/2012 Taken By: Bryan Toon 2012-02-22-1034 2/22/2012 Page: 32 Packet Page-1146- 10/23/2012 Item 11 .J. 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(E)REPORT D INTERIM )CLOSING �L REPORT REPORT ADDRESS REPLY TO: DATE: 07/11/2012 CLAIM M OUR FILE a ADDRESS REPLY TO: 533786(2202151201177) POLICY& TERM DATE OF LOSS: john Powers 02/15/2012 PO Box 110239 INSURED: Lakewood Ranch,FL 34211-0004 ADD MANT Collier County BOC ADDRESS: Liz Pfunder AGENT- ADDRESS: LIENHOLDER: CC TO: VEHICLE: SUGGESTED RESERVES: z 0 z� 0? - ONf- fE w NAME ADDRESS z O U Z o U z o U a o B I PD MED U M COMP COLL OTHER Liz Pfunder ❑® ❑❑ DO ❑ ❑ x ❑❑ ❑❑ ❑❑ ❑❑ ❑❑ ❑❑ ❑❑ ❑ ❑ ❑❑ 00_00 ❑ ❑ ARE SECURING: CLAIMANTS STATEMENT PROOF OF LOSS SALVAGE BIDS REPAIR INVOICE/ESTIMATE RELEASE(S) Oak WITNESS STATEMENT MEDICAL INFORMATION() EXAM() - POLICE REPORT SPECIAL DAMAGES/BILLS ENCLOSURES: DETAILED STATEMENTS FROM: X INSURED'S REPORT RELEASE X CLAIMANTS REPORT(S) PROOF OF LOSS WITNESS REPORT(S) SUBROGATION/LOAN RECEIPT POLICE REPORT X REPAIR INVOICE/ESTIMATE SALVAGE REPORT/CHECK X DIAGRAM INSPECTION APPRAISAL/INVOICE MED.PAY PROOF X PHOTOS MEDICAL REPORT(S)/BILLS _SERVICE INVOICE:FINAL(0)INTERIM in) DISPOSITION: PAYMENT: MAIL TO: -SETTLED AS INDICATED BY WE HAVE ISSUED DRAFTS PER COPIES ATTACHED OUR X ENCLOSURES PAYEE OFFICE CLAIM DENIED PLEASE ISSUE DRAFTS PAYABLE AS FOLLOWS: OFFER PENDING $ TO X WAITING ACTIVITY BY CLMT( )ATTY(®) $ TO DIARY DAYS $ TO SUBROGATION: WE ARE PROCEEDING TO ATTEMPT RECOVERY-COPY OF SUBROGATION NOTICE ATTACHED. WE ASSUME YOU WILL HANDLE OR REFER AS YOU DESIRE-WE ARE TAKING NO FURTHER ACTION. WE HAVE REFERRED ON YOUR BEHALF TO: REMARKS: Claim remains closed despite claimant hiring an attorney.No action has been taken this far that warrants our response. SR 21: FILED(0) PLEASE FILE Q]) NOT APPLICABLE(❑) John Powers A V 2 ADJUSTER Packet Page-1165- 10/23/2012 Item 11 .J. MausenGeorgina From: John Powers[JPowers @JohnsEastern.com] Sent: Wednesday, July 11, 2012 11:41 AM To: HollocherJoel Cc: MausenGeorgina Subject: Closing Transmittal: STARS 2202151201177-JECO 533786 -Liz Pfunder Attachments: 533786 ATR.pdf Hi Joel, Per our discussion today, here is a closing transmittal on Pfunder. Her attorney hasn't filed suit yet,so our file remains closed.Thanks! Regards, John Powers Liability Claims Adjuster Johns Eastern Co, Inc. PO Box 110239 Lakewood Ranch, FL 34211-0004 PH:941-907-3100 x1022 FX:813-402-7943 e:ipowersOiohnseastern.com CONFIDENTIALITY NOTICE: This e-mail or fax and the transmitted documents contain private, privileged and confidential information belonging to the sender. The information therein is solely for the use of the addressee. If your receipt of this transmission has occurred as the result of an error, please immediately notify us so we can arrange for the return of the documents. In such circumstances, you are advised that you may not disclose, copy, distribute or take any other action in reliance on the information transmitted. 1 Packet Page-1166- 10/23/2012 Item 11 .J. From: CrotteauKathynell Sent: Tuesday,June 26, 2012 10:57 AM To: GreeneColleen Subject: Liz Pfunder-D/I: 02.15.12 Colleen: I spoke to attorney Joe Davidow(465-0531) who was calling regarding his client referenced above regarding a sewer backup. Wanted to know if you were handling her claim. Told him I did not have in my system and that he should call Risk Management as he has been dealing with Johns Eastern. He said he will just send a letter regarding his intention of filing suit as he advised that all claims adjuster do is argue liability. Kathy Crotteau, Legal Secretary to: Colleen M. Greene, Assistant County Attorney Office of the Collier County Attorney Phone: (239)252-8400 Facsimile: (239) 252-6300 kathynellcrotteau @colliergov.net Packet Page-1167- 10/23/2012 Item 11 .J. Forwarded message From: Christina Davidow Date: Thu, Jul 5, 2012 at 3:42 PM Subject: Public Records Request To: margie.hapke @colliergov.net Cc: Liz Pfunder Margie, Thanks for the information you provided over the phone last week. As we discussed, at this time I would like to make a public records request as to the following records: 1) All documents demonstrating Collier County's general sewer maintenance protocols or requirements for 2011-2012, 2)All documents demonstrating Collier County's sewer maintenance records for the property located at 3500 Corinthian Way,Naples, FL 34105 for 2011-2012, 3) All documents demonstrating any sewer maintenance requests/emergency reports for the 34105 zipcode for 2011-2012, and 4)All documents demonstrating county requirements for addressing an emergency sewage/plumbing situation. Should it appear that you will incur costs in excess of$25,please let me know beforehand so that I may consult with my client. Thanks! Christina Christina B. Davidow, Esq. Davidow Law, P.A. 975 6th Avenue S. Suite 200 Naples, Florida 34102 Tel. (239)465-0531 Fax (239)465-0530 cdavidow@davidowlaw.net Christina B. Davidow, Esq. Davidow Law, P.A. 975 6th Avenue S. Suite 200 Naples, Florida 34102 Tel. (239)465-0531 Packet Page-1168- 10/23/2012 Item 11 .J. Fax (239) 465-0530 cdavidow @davidowlaw.net t g Packet Page-1169- 10/23/2012 Item 11 .J. From: SheffieldMichael Sent: Tuesday, October 09, 2012 4:00 PM To: KlatzkowJeff; WalkerJeff Subject: FW: Liz Pfunder Attachments: Liz Pfunder Claim Letter#2.docx From: Liz Pfunder [mailto:iizpfunderC earthiink.net] Sent: Tuesday, October 09, 2012 2:55 PM To: SheffieldMichael Subject: Liz Pfunder Dear Mr. Sheffield, I had the opportunity to speak at the commissioners meeting today, October 9, 2012, regarding the damages to my house due to a sewer back-up that occurred on February 14, 2012. I don't know why the county representative was talking about me seeking litigation ....this is absolutely not the case. I have attached the letter written by Michael Brown, whom I contacted at that time to act on my behalf. That was in March 2012. After my claim was denied for the 2. time I told Mr. Brown that I will not need his help anymore and that I will try my very best to settle this outside the courtroom and not seek litigation. After I ended the representation with Mr. Brown, I contacted a local attorney to help guide me through potential courses of alternatives to litigation. At this time, I have instructed her not to initiate or engage in any form of litigation, but instead,to wait and see if the county is willing to take responsibility for its utility services or until it becomes apparent that the county will not pursue out of court resolution. I believe in my county commissioners, and I know that they are good people and responsible citizens like I am. I therefore believe that they will be honorable and carry the responsibility they have undertaken. A video/DVD of the pipe from RotoRooter was sent to Michael Powers on April 20, 2012. I will get you a copy or link to the DVD in the next few days. Please forward this information to all the commissioners. Thanks and Best Regards Liz Pfunder Liz Pfunder Realtor Associate 3000 Immokalee Road,Suite 9 Naples, Florida 34110 Cell:239-248-0145 Fax:239-643-9916 lizpfunder(a earthlink.net www.KimLevitanRealtv.com <.'i, .u..'..,. .. .3 ,3' v3333.r .;,..c .:33}33 , C- 33 333,333 Packet Page -1170- '.:; ' } " 10/23/20 12 Item 11 .J. • 4; ,_v mazes fix,.. ? e , ? .. A ire •.Y �`f .. .. s,, y may. �..t,• -.i i 1''' 147' . ''.1.1%.'.'; . ' ..•. i ' i � �e V 41P.,-.-•R ro ,, ik y P57., u i i -'•'::',��Pa�4� "T1R 'h { sP ' ki T5 Or ;...q• e4:::„,,r+ _}. .,.. : 4.:' sX5' N E k ,iy- ..: 2 fi '•` ,- 9 t �` .).iii S• " ,ham '' .+ab,�, .,', 7 $ eu : t "• .. 1 . t `y"[ ;s "9 ar ;lrs?' ak-+ •'4 • ' 6 91, sG ". � *. W . 4.''.e" Q . •a : .. fi � j . '`'"fit . >,- r .. 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