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Agenda 05/08/2018 Item #11B05/08/2018 EXECUTIVE SUMMARY Recommendation to authorize the creation of twelve (12) additional Full-Time Equivalent positions in the Growth Management Department in response to increased customer demand. The proposed positions will be funded with current user fee reserves, require no additional fees, and have no fiscal impact on the General Fund. OBJECTIVE: To maintain appropriate enterprise fund staffing levels commensurate with revenues collected and desired level of service within the Growth Management Department Building Plans Review & Inspection Division, Development Review Division, and Operations & Regulatory Management Division, with no fiscal impact to the General Fund. CONSIDERATIONS: With the continuing increase in development activity, the Growth Management Department (GMD) continues to improve a business-friendly regulatory environment that places customer service and measurable expectations to the forefront of expected deliverables. Market conditions continue to indicate a need for expanded services and an upward trend in business activity that will sustain the requested FTEs while 1) promoting an environment to bring the total number of building inspections performed per inspector per day closer to recommended industry standards, 2) enabling sta ff to meet plans review deadlines according to pre-established time frames, and 3) providing administrative and front-line services with the appropriate staffing levels to support the increased demand. These additional positions identified will only affect Community Development (Building Permitting) Fund (113) and Planning Services (Land Development) Fund (131) and will have no fiscal impact on the General Fund, while more closely adhering to established fund reserve levels, in accordance with established Board-approved budget policy. GMD has maintained a cautious approach when seeking additional FTEs, ensuring that the requested positions are justified by previous and anticipated growth. Requests to staff the minimum number of FTEs to meet current and future demand is taken into consideration along with analyzing market volatility. The attached Development Activity report illustrates sustained increased volume over the past 25 months across multiple building and land development activities. The number of building inspections performed over the last six months equaled 114,664, an average of 19,110 per month. Structural inspectors have been performing on average 27 inspections per day, while the other trades have been averaging 22 inspections per day. It is important to note that the Insurance Services Offices (ISO) recommends ten inspections per day per inspector. ISO is responsible for evaluating all jurisdictions using the Building Code Effectiveness Grading Schedule (BCEGS), which can have an impact on property insurance premiums. Currently, the section employs 42 full-time inspectors across all trades averaging 26 inspections per day per inspector and driving approximately 80 miles per day. Additionally, the County is fully utilizing contracted inspection services to augment staffing levels during absences and demand spikes. To achieve an average inspection schedule rate of 20 inspections per day per inspector and maintain our current staff, the Building Plans Review and Inspections Division requires an additional five full-time inspectors. Volume for the number of building permit applications over the past six months equaled 31,665, an increase over the previous six-month total of 20,317, or 56%. This growth has placed significant pressure on current staff’s ability to process applications and review plans within established deadlines. Additional Planning Technicians and Plans Reviewers are required to increase the level of service and customer service our clients expect. 11.B Packet Pg. 325 05/08/2018 Additional support is also requested to address rising demand in ROW permitting and utility acceptances. Site Plans reviewers conducting ROW permit reviews average 50 reviews per month. The two current employees have not been able to meet expected levels of service as the volume during FY18 has averaged close to 150 permits to review per month. Similarly, the utility acceptance backlog has grown to 350 final utility acceptances and 200 preliminary acceptances, and the one Technician dedicated to this function is unable to keep up with the current workload and backlog. This shortage in staffing is directly impacting the time it takes for a project to finalize acceptance and obtain certificates of occupancy. The following FTE positions and vehicles are being sought within the funds listed: Ten (10) Community Development Fund (113) associates Three (3) Building Inspectors (Structural) One (1) Building Inspector (Plumbing/Mechanical) One (1) Building Inspector (Electrical) Two (2) Plans Reviewers Three (3) Planning Technicians Ten (10) Community Development Fund (113) F150 4x4 vehicles Five (5) for requested inspectors and five (5) to address current shortage Two (2) Planning Services Fund (131) associates One (1) Site Plans Reviewer One (1) Technician This item to add all twelve (12) additional full-time equivalents was presented to the Development Services Advisory Committee (DSAC) at their April 4, 2018 meeting and approved unanimously. This item was also presented to the Collier Building Industry Association (CBIA) at their April 11, 2018 meeting, and they have provided a letter supporting the twelve (12) additional full-time equivalents. FISCAL IMPACT: Costs to fund these positions in FY18 are estimated to be $482,200 in Community Development Fund (113), which includes vehicle costs, and $67,700 in Planning Services Fund (131) assuming a start date of June 1, 2018, for all new hires, and $393,500 in Community Development Fund (113) and $147,000 in Planning Services Fund (131) in FY19. This action will result in no fiscal impact to the General Fund, and no additional increase in fees is required to fund these positions, as there are sufficient funds available within each fund’s reserves. The draw on fund reserves will bring Community Development Fund (113) and Planning Services Fund (131) reserve levels closer to compliance with Board-approved budget policy. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this action. LEGAL CONSIDERATION: This item has been reviewed by the County Attorney, raises no legal issues, and requires majority vote for approval -JAK RECOMMENDATION: To authorize the creation of ten (10) Community Development Fund (113) full-time equivalent positions, two (2) Planning Services Fund (131) full-time equivalent positions, and ten (10) vehicles within the Growth Management Department and authorize all necessary budget amendments. Prepared by: Kenneth Kovensky, Director, Operations & Regulatory Management Division 11.B Packet Pg. 326 05/08/2018 ATTACHMENT(S) 1. Proposed Full-Time Equivalents Table (PDF) 2. Development Activity Report (PDF) 3. ltrsupportCCGMStaffing 041918 (PDF) 11.B Packet Pg. 327 05/08/2018 COLLIER COUNTY Board of County Commissioners Item Number: 11.B Doc ID: 5373 Item Summary: Recommendation to authorize the creation of twelve (12) additional Full-Time Equivalent positions in the Growth Management Department in response to increased customer demand. The proposed positions will be funded with current user fee reserves, require no additional fees, and have no impact on the General Fund. (James French, Deputy Department Head, GMD) Meeting Date: 05/08/2018 Prepared by: Title: Operations Analyst – Growth Management Operations & Regulatory Management Name: Judy Puig 04/16/2018 1:21 PM Submitted by: Title: Division Director - Operations Support – Growth Management Operations & Regulatory Management Name: Kenneth Kovensky 04/16/2018 1:21 PM Approved By: Review: Growth Management Department Judy Puig Level 1 Reviewer Completed 04/16/2018 1:22 PM Growth Management Department Matthew McLean Additional Reviewer Completed 04/16/2018 1:26 PM Building Plan Review & Inspections Richard Long Additional Reviewer Completed 04/16/2018 1:34 PM Growth Management Operations & Regulatory Management Stephanie Amann Additional Reviewer Completed 04/16/2018 4:00 PM Growth Management Operations & Regulatory Management Kenneth Kovensky Additional Reviewer Completed 04/17/2018 11:38 AM Growth Management Department James French Deputy Department Head Review Completed 04/18/2018 9:54 AM Growth Management Department Thaddeus Cohen Department Head Review Completed 04/18/2018 11:29 AM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 04/18/2018 1:48 PM Office of Management and Budget Valerie Fleming Level 3 OMB Gatekeeper Review Completed 04/19/2018 4:11 PM Office of Management and Budget Laura Wells Additional Reviewer Completed 04/24/2018 5:10 PM Budget and Management Office Mark Isackson Additional Reviewer Completed 04/25/2018 10:39 AM County Manager's Office Nick Casalanguida Level 4 County Manager Review Completed 04/29/2018 10:10 PM Board of County Commissioners MaryJo Brock Meeting Pending 05/08/2018 9:00 AM 11.B Packet Pg. 328 # of Positions # of Vehicles Job Grade Job Title Function Fund Cost Center Weighted Minimum Total Cost FY18 Total Cost FY19 3 BCC117 Building Inspector (Structural)Inspections 113 138915 $68,000 $32,000 $68,000 1 BCC117 Building Inspector (Plumbing/Mechanical)Inspections 113 138915 $68,000 $32,000 $68,000 1 BCC117 Building Inspector (Electrical)Inspections 113 138915 $68,000 $32,000 $68,000 2 BCC119 Plans Reviewer (Structural)Plans Review 113 138915 $74,100 $34,000 $74,100 1 BCC114 Planning Technician Expired Permits/Permit Pickup/Final Type 113 138915 $57,700 $28,600 $57,700 10 F-150 4x4 113 138915 $29,500 $295,000 2 BCC114 Planning Technician Intake 113 138935 $57,700 $28,600 $57,700 10 113 Total $423,000 $482,200 $393,500 1 BCC123 Site Plans Reviewer ROW 131 138327 $87,100 $38,400 $87,100 1 BCC115 Technician Utility Acceptance and Conveyance 131 138327 $59,900 $29,300 $59,900 2 131 Total $147,000 $67,700 $147,000 12 10 113 & 131 Total $549,900 $540,500 Development Review Division Building Plan Review & Inspection Division Operations & Regulatory Management Division 11.B.1 Packet Pg. 329 Attachment: Proposed Full-Time Equivalents Table (5373 : Twelve (12) additional Full-Time Equivalent March 2018 Monthly Statistics 103/2018 Growth Management Department 11.B.2 Packet Pg. 330 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Building Plan Review Statistics 03/2018 Growth Management Department 2 - 1,000 2,000 3,000 4,000 5,000 6,000 7,000 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-183,834 3,766 3,662 3,727 3,233 3,509 3,002 3,086 2,955 2,724 2,884 3,246 3,548 3,571 3,981 3,907 3,188 3,686 1,984 4,473 4,704 4,797 5,358 5,906 6,427 All Permits Applied by Month Demolition, 70 Carport/Shed, 105 ROW Residential, 119 Well Permits, 120 Gas, 149Electrical, 186Pool, 186 Fence, 193 Plumbing, 233 New Res 1 & 2 Family, 319 Aluminum Structure, 415 Building Add Alt, 433 Shutters/Doors/Windows, 592 Mechanical, 725 Roof, 2222 Top 15 of 43 Building Permit Types Applied in March 11.B.2 Packet Pg. 331 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Building Plan Review Statistics 03/2018 Growth Management Department 3 $- $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000 Mar-16Jun-16Sep-16Dec-16Mar-17Jun-17Sep-17Dec-17Mar-18Monthly 1 & 2 Family Total Construction Value by Applied Date $- $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000 Mar-16Jun-16Sep-16Dec-16Mar-17Jun-17Sep-17Dec-17Mar-18Monthly Multi-family and Commercial Total Construction Value by Applied Date Multi-family Commercial $- $10,000,000 $20,000,000 $30,000,000 $40,000,000 $50,000,000 $60,000,000 $70,000,000 $80,000,000 $90,000,000 $100,000,000 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18Monthly Total Construction Value by Applied Date 1&2 Family Multi-family Commercial 11.B.2 Packet Pg. 332 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Building Plan Review Statistics 403/2018 Growth Management Department - 50 100 150 200 250 300 350 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18Mar- 16 Apr- 16 May- 16 Jun- 16 Jul- 16 Aug- 16 Sep- 16 Oct- 16 Nov- 16 Dec- 16 Jan- 17 Feb- 17 Mar- 17 Apr- 17 May- 17 Jun- 17 Jul- 17 Aug- 17 Sep- 17 Oct- 17 Nov- 17 Dec- 17 Jan- 18 Feb- 18 Mar- 18 Commercial 7 7 11 10 6 6 3 6 3 10 15 10 6 6 12 4 7 13 5 7 5 4 5 9 10 Multi-family 12 4 15 14 2 9 5 5 4 7 10 5 4 15 -4 5 5 3 3 13 4 6 4 7 1&2 Family 233 262 250 230 228 230 224 216 163 166 203 202 286 242 268 293 224 287 177 202 163 194 222 169 282 New Construction Building Permits Issued by Month - 2 4 6 8 10 12 14 16 Mar-16Jun-16Sep-16Dec-16Mar-17Jun-17Sep-17Dec-17Mar-18New Commercial Building Permits Issued by Month - 2 4 6 8 10 12 14 16 Mar-16Jun-16Sep-16Dec-16Mar-17Jun-17Sep-17Dec-17Mar-18New Multi-family Building Permits Issued by Month 11.B.2 Packet Pg. 333 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Building Inspections Statistics 03/2018 Growth Management Department 5 - 5,000 10,000 15,000 20,000 25,000 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1819,357 18,308 18,870 19,700 17,095 20,166 18,544 19,451 20,055 19,050 17,615 16,605 20,089 16,794 18,948 18,023 16,286 19,552 9,097 18,429 18,119 18,276 19,542 18,930 21,368 Building Inspections Electrical, 3,428 Land Development, 1,453 Gas, 408 Mechanical, 1,820 Plumbing, 3,071 ROW, 518 Septic, 123 Structural, 10,455 Well, 91 Pollution, 1 Types of Building Inspections in March 11.B.2 Packet Pg. 334 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 6 0 20 40 60 80 100 120 Lot Split Utility Conveyance Preliminary Acceptance Vegetation Removal Permit Site Development Plan Insubstantial Change Zoning Verification Letter 31 35 54 83 104 Top 5 Land Development Applications Applied within the Last 6 Months - 20 40 60 80 100 120 140 160 180 200 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18159 115 104 141 109 116 120 141 107 121 139 144 145 154 176 178 146 158 63 148 114 111 133 128 199 All Land Development Applications Applied by Month 11.B.2 Packet Pg. 335 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 7 - 20 40 60 80 100 120 140 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1846 29 34 51 23 34 39 40 31 39 44 21 39 30 23 27 21 22 36 40 32 35 34 36 24 776667557673100744464534663485461547450746143644650Front Zoning Counter Permits Applied by Month Temporary Use Commercial Certificates - 5 10 15 20 25 30 35 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1818 19 24 29 25 31 31 20 26 25 25 24 19 32 25 20 25 21 14 20 22 15 21 21 33 Pre-application Meetings by Month 11.B.2 Packet Pg. 336 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 8 0 1 2 3 4 5 6 7 8 9 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-189 2 2 2 5 3 3 1 2 8 8 3 3 2 2 4 5 2 2 1 6 0 2 3 3 Number of New Subdivisions Recorded per Month Numberof SubdivisionsYearly Totals 2016 -46 2017 -38 2018 -8 0 5 10 15 20 25 30 35 40 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1838 6 4 4 20 8 9 4 10 21 30 10 19 4 7 11 18 6 4 3 15 0 10 7 11 Plat Pages Recorded per Month Number of PagesYearly Totals 2016 -172 2017 -127 2018 -28 11.B.2 Packet Pg. 337 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 9 Monthly Total of Subdivision Re-submittals/Corrections (PSPA, PSP, PPL, PPLA, ICP, FP, CNST) by Month - 2 4 6 8 10 12 14 16 18 20 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-187 20 9 14 5 12 17 16 15 13 9 10 20 11 13 13 11 12 5 19 7 14 12 9 17 - 5 10 15 20 25 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1815 10 9 13 11 10 10 14 8 5 4 12 12 10 11 4 7 5 11 10 5 7 6 5 23 Monthly Total of Subdivision Applications (PSPA, PSP, PPL, PPLA, ICP, FP, CNST) by Month 11.B.2 Packet Pg. 338 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 10 - 10 20 30 40 50 60 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1830 27 29 34 30 40 43 39 35 42 31 34 42 35 38 55 43 54 22 44 45 35 30 26 49 Monthly Total of Site Plan Re-submittals/Corrections (SIP, SIPI, SDP, SDPA, SDPI, NAP) by Month - 10 20 30 40 50 60 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-1839 29 22 32 30 31 23 42 26 28 31 20 29 33 52 36 42 37 17 30 25 26 23 23 32 Monthly Total of Site Plan Applications (SIP, SIPI, SDP, SDPA, SDPI, NAP) by Month 11.B.2 Packet Pg. 339 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Reviews for Land Development Services 03/2018 Growth Management Department 11 Percentage On-time for the Month of March - 200 400 600 800 1,000 1,200 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-181,032 791 850 763 752 869 778 986 804 807 687 786 999 840 906 1,066 904 984 697 1,005 840 862 915 820 1,061 Number of Land Development Reviews 11.B.2 Packet Pg. 340 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Land Development Services Statistics 03/2018 Growth Management Department 12 $0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18Total Applied Construction Valuation Estimate Construction Estimate Utility Estimate 0 10 20 30 40 50 60 70 80 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18Inspections per monthSite & Utility Inspections Final Subdivision Inspection Final Utility Inspection Preliminary Subdivision Inspection Preliminary Utility Inspection Tie In Inspection 11.B.2 Packet Pg. 341 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) Fire Review Statistics 03/2018 Growth Management Department 13 Total Number of Building Fire Reviews by Month Fire District Total Number of Planning Fire Reviews by Month Fire District 0 1 2 3 4 5 6 7 8 9 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18DaysBuilding Fire Review Average Number of Days 0 1 2 3 4 5 6 7 Mar-16Apr-16May-16Jun-16Jul-16Aug-16Sep-16Oct-16Nov-16Dec-16Jan-17Feb-17Mar-17Apr-17May-17Jun-17Jul-17Aug-17Sep-17Oct-17Nov-17Dec-17Jan-18Feb-18Mar-18DaysPlanning Fire Review Average Number of Days 11.B.2 Packet Pg. 342 Attachment: Development Activity Report (5373 : Twelve (12) additional Full-Time Equivalent positions) 11.B.3Packet Pg. 343Attachment: ltrsupportCCGMStaffing 041918 (5373 : Twelve (12) additional Full-Time Equivalent positions)