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Agenda 04/10/2018 Item #16D 104/10/2018 EXECUTIVE SUMMARY Recommendation to accept and ratify fee waivers granted by the Director of Domestic Animal Services (DAS) for the period of October 1, 2017 through December 31, 2017, in accordance with the process established by Resolution No. 2016-125 in the amount of $565. OBJECTIVE: To provide the Board of Collier County Commissioners (Board) with a record of fees waived by the Director of DAS for the period of October 1, 2017 through December 31, 2017. CONSIDERATIONS: On June 14, 2016, the Board adopted Resolution No. 2016-125 that allows the Director of DAS to waive fees to help reunite pets impounded at DAS with their owners. Section II. A, E, and F of Exhibit A to Resolution No. 2016-125 allow waiver of fees for field surrenders, board for quarantine, reclaim fees at the discretion of the Director when to do so will prevent the suffering of animals, ensure public safety, or return an animal to a responsible home and no reasonable alternative to waiving the fees exists, and safekeeping for animals impounded at the request of a first-responding agency or disaster-related circumstance. Section II.A also requires that such waivers be brought before the Board in a quarterly report for after-the-fact ratification. From October 1, 2017 through December 31, 2017, the Director waived surrender and board fees for ten (10) animals. Table I (attached) shows an itemized list of fees waived for the period being reported. FISCAL IMPACT: The total DAS revenue budget for FY2018 is $462,100. The budget for impoundment, owner surrender fees, and reclaim fees subject to waiver is $82,300. The total dollar amount of fees waived for the period being reported is $565. GROWTH MANAGEMENT IMPACT: There is no Growth Management impact. LEGAL CONSIDERATIONS: This Item has been reviewed by the County Attorney, is approved as to form and legality and requires a majority vote for approval. -JAK RECOMMENDATION: To ratify the waiver of fees in the amount of $565 for the period of October 1, 2017 through December 31, 2017. Prepared By: Darcy Andrade, Division Director, Domestic Animal Services Division ATTACHMENT(S) 1. Waiver of Fees Table FY18-Q1 (DOCX) 2. Res. 2016-125 Fee Policy (PDF) 16.D.1 Packet Pg. 689 04/10/2018 COLLIER COUNTY Board of County Commissioners Item Number: 16.D.1 Doc ID: 5118 Item Summary: Recommendation to accept and ratify fee waivers granted by the Director of Domestic Animal Services (DAS) for the period of October 1, 2017 through December 31, 2017, in accordance with the process established by Resolution No. 2016-125 in the amount of $565. Meeting Date: 04/10/2018 Prepared by: Title: Administrative Assistant – Domestic Animal Services Name: Kellie Carroll 03/13/2018 10:20 AM Submitted by: Title: Division Director - Domestic Animal Svc – Domestic Animal Services Name: Darcy Andrade 03/13/2018 10:20 AM Approved By: Review: Domestic Animal Services Darcy Andrade Additional Reviewer Completed 03/13/2018 11:34 AM Operations & Veteran Services Sean Callahan Additional Reviewer Completed 03/23/2018 5:58 PM Public Services Department Todd Henry Level 1 Division Reviewer Completed 03/26/2018 8:08 AM Public Services Department Steve Carnell Level 2 Division Administrator Review Completed 03/27/2018 3:08 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 03/27/2018 3:28 PM Office of Management and Budget Valerie Fleming Level 3 OMB Gatekeeper Review Completed 03/28/2018 8:12 AM Budget and Management Office Ed Finn Additional Reviewer Completed 03/29/2018 12:01 PM County Manager's Office Leo E. Ochs Level 4 County Manager Review Completed 03/30/2018 11:38 AM Board of County Commissioners MaryJo Brock Meeting Pending 04/10/2018 9:00 AM 16.D.1 Packet Pg. 690 Table I: Itemized List of Fees Waived by Domestic Animal Services Director October 1, 2017 through December 31, 2017 Date Total Amount Owed Amount Waived Amount Paid AID Owner Activity # Activity Type APP by: Justification 10/6/17 $240.00 $80.00 $160.00 A227156 A227152 Jeffrey Handshaw A17-004815 Inv Abandon 138/DG Hording situation/owner hospitalized 10/9/17 $80.00 $80.00 $.00 A227239 Charles Lewis A17-005098 Safekeeping N/A Safekeeping, owner hospitalized 10/11/17 $100.00 $90.00 $10.00 A199604 Steven Cooper A17-005144 Safekeeping N/A Safekeeping, owner hospitalized 10/14/17 $152.00 $40.00 $112.00 A227497 Beverly Kistka A17-005185 Safekeeping N/A Safekeeping, owner hospitalized 10/18/17 $402.00 $150.00 $252.00 A226719 Juan Campo A17-004692 Stray Confined 123/DEA Dog at shelter 30 days, owner didn’t know where to look. 10/18/17 $60.00 $10.00 $50.00 A227550 Anna Hofacre A17-005218 Assist Police 138/DG One day of board waived as owner tried to claim previous day 10/23/17 $137.00 $35.00 $102.00 A227652 Emma Coutermash N/A Safekeeping N/A Safekeeping, owner hospitalized 11/13/17 $142.00 $40.00 $102.00 A228738 Eva Richardson A17-005723 Safekeeping N/A Safekeeping, owner hospitalized 12/14/17 $65.00 $40.00 $25.00 A229503 Janice Gary A17-006202 Safekeeping N/A Owner deceased, waiting for next of kin to claim 16.D.1.a Packet Pg. 691 Attachment: Waiver of Fees Table FY18-Q1 (5118 : Waiver of Fees FY18-Q1) RESOLUTION NO. 2016- 12 5 A RESOLUTION OF COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS SUPERSEDING RESOLUTION NO. 2014-29 AMENDING THE DOMESTIC ANIMAL SERVICES FEE POLICY TO PROVIDE APPROPRIATE FEES FOR ALL SERVICES PROVIDED BY COLLIER COUNTY DOMESTIC ANIMAL SERVICES AND TO ALLOW FOR WAIVERS AND REDUCTIONS IN FEES WHERE NEEDED. WHEREAS, on February 11, 2014, the Board adopted Resolution No. 2014-29 which established a revised Fee Policy in accordance with newly adopted Animal Control Ordinance to ensure a fair and uniform fee policy that identifies all services provided by Domestic Animal Services; and WHEREAS, on October 13, 2015, the Board approved a shelter assessment conducted by a team of veterinarians from Maddie's Shelter Medicine Program at the University of Florida recommending giving the Director of Animal Services discretion to waive reclaim fees, when needed, to keep animals in their homes and to reduce or waive adoption fees for promotional purposes; and WHEREAS, the Director of Animal Services recommends that the Board of County Commissioners amends Exhibit A of the Domestic Animal Services Fee Policy, as attached hereto; and WHEREAS, the Board of County Commissioners hereby accepts the recommendations of the Director of Animal Services. NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY THAT: Exhibit A to Resolution 2014-29 is hereby amended as depicted in the attached Exhibit A. BE IT FURTHER RESOLVED that this policy becomes effective upon adoption of this resolution. This Resolution adopted this 114+11 day of I u n e r 2016 after motion, second and majority vote in favor of passage. ATTEST BOARD OF COUNTY COMMISSIONERS DWIGHT E I3ROCK •CLI RK COLLIER C TY, FLO IDA By: ThttlAk By: Attest as to Chairman 5,ptp Cl D nna Fiala, Chairman signature only. Approv-• as to form legality: By:i<.l. mily R. ;•in Assistant ounty Attorney Page 1 of 7 16.D.1.b Packet Pg. 692 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) EXHIBIT A COLLIER COUNTY DOMESTIC ANIMAL SERVICES FEE POLICY I. PURPOSE The purpose of this policy is to establish user fees which will partially offset the cost of providing domestic animal services to the taxpayers of Collier County. II. LIMITATIONS A. Waiving of Fees. The Board of County Commissioner shall set all fees and charges. Fees may be waived in accordance with policies articulated herein, such as under certain conditions upon reclaim, when fees are for animals in safekeeping. Fees for field surrenders and board for quarantine may be waived at the discretion of the Director when to do so will prevent the suffering of an animal or ensure public safety and no reasonable alternative to waiving the fee exists. Such waivers shall be brought before the Board in quarterly reports for after-the-fact ratification. B. Non-Fee-Related Policies. The Director of Animal Services, or designee, may waive enforcement or application of any department policies or restrictions provided such waiver does not conflict with applicable local, state, or federal laws and does not interfere with public safety. C. Promotional Sales and Advertisements. Fees may be reduced for special promotional sales and advertisements if approved by the Director of Animal Services and such a reduction is applied in a consistent and time-limited manner. D. Sponsored Fees. The department may accept cash donations to sponsor fees for customers in need. Fee sponsorship donations will be accounted for as the sale of gift certificates to be redeemed at the time of the fee-incurring transaction. Redemption of sponsored fee gift certificates will be at the director's discretion in accordance with the following general guidelines: A customer cannot benefit from sponsored fees more than once in a twelve-month period. E. Reclaim Fees. Fees may be reduced or waived at the discretion of the Director of Animal Services if such fees would facilitate a live release and allow for the animal to be returned to a responsible home. Reducing and/or waiving of fees should only be utilized once all fee-sponsored donations are exhausted. Collier County license and microchip are not subject to reduction or waiver of fees. F. Safekeeping. If an animal is impounded at the request of a first-responding agency due to the death, medical emergency, or disaster-related circumstance of its owner or caretaker, and that animal is claimed by the owner, next of kin, or otherwise authorized party at the first available opportunity, impound, and board fees may be waived. This exception does not apply to animals of owners or caretakers who have been arrested or incarcerated. Safekeeping animals are subject to all other Page 2 of 7 C 16.D.1.b Packet Pg. 693 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) requirements of impounded animals at Domestic Animal Services as per Collier County Animal Control Ordinance. G. Refunds. The following fees are nonrefundable: Impoundment Fees, Owner Surrender Fees (except as provided herein), License Fees (except as provided for herein), and Permitting Fees except situations where the applicant is not approved for zoning as required by Collier County Animal Control Ordinance). The following fees are refundable only if service is not rendered: Mandatory Spay/Neuter Fees, Micro-chipping Fees, and Euthanasia and Cremation Service Fees may be refunded at the discretion of the Director of Animal Services, or designee, upon written request received within 30 days of payment or receipt of service, whichever comes first. Adoption fees are nonrefundable. Adopted animals may be returned before the 30th day of placement without incurring an owner surrender fee. On the 31st day and all those thereafter, an owner surrender fee will be incurred for adoption returns. Days are counted as calendar days, irrespective of Domestic Animal Services open-to-the public hours. If an animal is returned within 30 days of placement, the adopter may adopt a like type animal at no cost within 60 days of the original adoption. Adoption fees may be refunded within ten (10) days from adoption if the adopter can demonstrate non-routine veterinary medical expenses in excess of the amount of the adoption fee. Adoptions are considered "as is," and no expenses beyond the adoption fee will be reimbursed. Adoption fees will not be reimbursed if the adopter failed to sign up for free pet insurance offered by Domestic Animal Services. III. FEES Impoundment Dogs, cats, and other small animals dropped-off at DAS First occurrence 25 Second occurrence 50 Each occurrence thereafter 100 Dogs and cats dropped-off at DAS reclaimed unsterilized First occurrence 50 Second occurrence 100 Each occurrence thereafter 200 Dogs, cats, and other small animals picked up by ACO First occurrence 40 Second occurrence 65 Each occurrence thereafter 115 Dogs and cats picked up by ACO reclaimed unsterilized. First occurrence 80 Second occurrence 130 Each occurrence thereafter 230 Impound fees will be waived for sterilized cats and dogs reclaimed before the end of the standard holding period, upon first impoundment only when the animal has a current County license at the time of impoundment. Equine, bovine, and other livestock First impoundment 50 Page 3 of 7 16.D.1.b Packet Pg. 694 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) It Second impoundment of same or different animal from 75 same site Each subsequent impoundment of same or different animal $100 from same site Transportation for impounded livestock direct cost plus 50% Daily board for each impounded animals 10 Daily board fees will be waived for sterilized cats and dogs reclaimed before the end of the standard holding period, upon first impoundment only, when the animal has a current County license at the time of impoundment. Laboratory, veterinarian, farrier, or other outside service direct cost plus 50% expenses Mandatory Spay/Neuter Canine Neuter 75 Canine Spay 85 Feline Neuter 50 Feline Spay 65 Rabbit Neuter 25 Rabbit Spay 40 Mandatory Sterilization does not apply to rabbits. Owner may elect to pay fees to have their rabbit sterilized at time of reclaim. Vaccinations Rabies for impounded animals 12 Rabies 10 Canine Vaccine 10 Feline Vaccine 10 Bordetella 10 De-wormer 5 Canine Heartworm Test 15 Feline FeLV/FIV Test 15 Flea prevention 10 Owner Surrender Owner surrender fee 10 Owner surrenders transport fee, picked up at residence 60 Owner surrender fee, non-county resident—acceptance at $100 the discretion of director or designee Mothers surrendered with kittens or puppies will be accepted for one owner surrender fee of$10. Kittens or puppies surrendered individually or as litters without mothers will be charged the surrender fee per animal. Surrender fees for 90% of litter will be refunded if proof of mother's spay is provided to Domestic Animal Services within 30 calendar days of surrender and Collier County License is current. Adoption—Includes cost of license, microchip, and Page 4 of 7 16.D.1.b Packet Pg. 695 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) sterilization Kitten (kittens under 4 months) 60 Cat(cats over 4 months to 6 years old) 40 Senior Cat (cats over 7 years old)20 Puppy (puppies under 4 months) 80 Dog (dogs over 4 months to 6 years old) 60 Senior Dog (dogs over 7 years old) 30 Reduced adoption fee for Senior Citizens (age 60 or older) 50% discount or current and Active or Retired Military Personnel. Half price promotional adoption fee, adoptions for adult and senior dogs and cats (puppies and whichever is less kittens under 4 months excluded) Rescue adoption—Healthy 20 or as stipulated by MOU or current promotional adoption fee, whichever is less Rescue adoption—Unhealthy, Treatable-Manageable, 10.00-No charge if Treatable-Rehabilitatable Microchip provided by rescue at time of sterilization Rescue transfer No charge Other animal adoption Market rate or less Rescue adoptions may only be performed by organizations who possess a 501(c)3 standing, have an established mission statement, and are an approved rescue partner, in good standing with Domestic Animal Services. Rescue transfers may only be performed by organizations that have a licensed veterinarian on staff; organizations receiving rescue transfers assume responsibility for compliance with F.S. 823.15. Licenses Spayed or neutered dog or cat- one year license 10 Spayed or neutered dog or cat- three year license 25 Unaltered dog or cat under one year 10 Unaltered dog or cat over one year - one year license 60 Unaltered dog or cat over one year - three year license 180 Blanket license for animal-related organizations in good No charge standing with Domestic Animal Services and rescue organizations who are approved rescue partners, in good standing with Domestic Animal Services Veterinarian/Agent surcharge for selling licenses Not to exceed $3.00 Annual Dangerous Dog registration 300 Dangerous Dog renewal late fee 10 per day Unaltered dog or cat license fee will be refunded to the $10 spayed or neutered fee rate when the animal owner presents proof of spay or neuter within 30 calendar days of purchase. Page 5 of 7 16.D.1.b Packet Pg. 696 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) Micro-chipping Micro-chipping impounded or owned animal 15 Micro-chipping adopted animal 10 Animal-Related Business,Animal-Related Organization, Rodeo, Commercial Breeder, and Non-commercial Breeder Permits Animal-Related Business Boarding Facility 100 Doggie Day Care 100 Groomer 100 Stable 100 Training Facility 100 Pet Shop 100 Other 100 Additional Type of Service 50 each additional service Animal-Related Organization No charge Rodeo 100 Commercial Breeder 500 Non-commercial Breeder 200 Animal-Related Businesses who provide more than one type of service will be charged an additional 50 per service in addition to the $100 base fee. Responsible Pet Ownership Course Course registration fee 40 Responsible Pet Ownership Citation administrative 5 per citation surcharge Notice of Violation and Notice to Comply Notice of Violation 25 Notice to Comply—administrative surcharge per NTC 5 Meeting Room Rental Meeting room, non-profit use 10 per hour Meeting room, for-profit use 25 per hour Additional charge if food is served 20 per event DAS-sponsored events and governmental use No charge The meeting room is only available during Domestic Animals Services' open-to-the-public hours. Euthanasia and Cremation Services General Public Transport Fee, Pick-up at residence 50 Euthanasia 10 Page 6 of 7 16.D.1.b Packet Pg. 697 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1) Cremation, no save ashes 40 Veterinarians Cremation, no save ashes (includes pick-up) 50 per animal Miscellenous Fees Volunteer Background Check& Fingerprinting 40 New volunteer processing fee 10 Volunteer reactivation fee 5 Volunteer Shirt 5 Miscellaneous Fees Fees for public records requests Refer to Resolution No. 2007-327 Page 7 of 7 C 16.D.1.b Packet Pg. 698 Attachment: Res. 2016-125 Fee Policy (5118 : Waiver of Fees FY18-Q1)