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CLB Minutes 02/18/2004 RFebruary 18, 2004 TRANSCRIPT OF THE MEETING OF THE CONTRACTORS' LICENSING BOARD Naples, Florida February 18, 2004 LET IT BE REMEMBERED, that the Contractors' Licensing Board, in and for the County of Collier, having conducted business herein, met on this date at 9:00 a.m. in REGULAR SESSION in Building "F" of the Government Complex, East Naples, Florida, with the following members present: CHAIRMAN: Les Dickson David L. Beswick Richard Joslin William Lewis Kenneth Lloyd ALSO PRESENT: Thomas Bartoe, Licensing Compliance Officer Robert Zachary, County Attorney Patrick Neale, Counsel to the Board Jim Hoopingamer, Licensing Compliance Officer Page 1 AGENDA COLLIER COUNTY CONTRACTORS' LICENSING BOARD DATE: February 18, 2004 TIME: 9:00 A.M. W. HARMON TURNER BUILDING (ADMINISTRATION BUILDING) COURTHOUSE COMPLEX ANY PERSON WHO DECIDES TO APPEAL A DECISION OF THIS BOARD WILL NEED A RECORD OF THE PROCEEDINGS PERTAINING THERETO, AND THEREFORE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDINGS IS MADE, WHICH RECORD INCLUDES THAT TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. I. ROLL CALL II. ADDITIONS OR DELETIONS: III. APPROVAL OF AGENDA: IV. APPROVAL OF MINUTES: DATE: December 17, 2003 DISCUSSION: Doug Caldwell - Discuss additional testing for Landscaping contractors. NEW BUSINESS: Shawn P. Maher - Request to qualify a second company. Mark R. Lambert - Request to qualify a second company. Daniel R. Sifrar. - Request to qualify a second company. Luciano Souza - Request to qualify a second company. Tobias I. Simmons - Request to qualify a second company Roger S. Bruttomesso - Request to have Tile & Marble license reinstated without retaking exams Dennis J. Cox - Request to waive the Business & Law exam for a Painting license. OLD BUSINESS: PUBLIC HEARINGS: Edward Branthoover - Contesting Citation #1968 issued for no roof cleaning license. Case # 2004-01 - Collier County Contractor Licensing vs Daniel Greene d/b/a DGCT of Naples, Inc. Case # 2004-02 - Collier County Contractor Licensing vs Alan J. Vincent d/b/a Rollsecure Shutters, Inc REPORTS: NEXT MEETING DATE: Wednesday, March 17, 2004 VI. IX. X. February 18, 2004 CHAIRMAN DICKSON: Everybody ready? I'd like to call to order the monthly meeting of the Collier County Contracting Licensing Board, today being February 18th, 2004. For all of you appearing before the board, if you decide to appeal a decision of this board, you will need a record of the proceedings pertaining to your case, a verbatim record, which is available to you. by contacting the court reporter. I'd like to start with roll call on my right. MR. LEWIS: Mr. Lewis. MR. BESWICK: Mr. Beswick. MR. LLOYD: Mr. Lloyd. CHAIRMAN DICKSON: Les Dickson. We do have four members absent today. We're thrilled we have a quorum, though. It was shaky for a minute. Additions or deletions, Mr. Bartoe? MR. BARTOE: Good morning. I'm Tom Bartoe, Collier County Licensing Compliance Officer. We have a deletion. Under No. 5, discussion, delete that discussion. Under No. 8, public hearings, Case No. 2004-02 will be postponed until the March 17th meeting. And staff has no other additions or deletions. CHAIRMAN DICKSON: Okay, I need a motion to approve the agenda as changed. MR. JOSLIN: MR. LLOYD: So moved, Joslin. Second. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: Also, gentlemen, if you would look at the minutes of the last meeting. I assume you've had a time to look those over. I need a motion to approve the minutes of the December 17th meeting. Page 2 February 18, 2004 MR. LEWIS: So moved. MR. BESWICK: Second. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: Moving along. New business. Shawn Maher, request to qualify second entity. Shawn, are you here? MR. MAHER: Yeah. CHAIRMAN DICKSON: If you would come up here to this podium. I need for you to state your name. The court reporter will swear you in. MR. MAHER: Shawn Maher. (Speaker was duly sworn.) CHAIRMAN DICKSON: What I need for you to do is tell the board what company you qualify now, why you're qualifying the second entity. MR. MAHER: At present I'm a -- qualify Naples Dock and Marine, and we have purchased the assets of a company called Marco Dock. And through the purchase of that, the -- I find the need to qualify it at the same time. CHAIRMAN DICKSON: And you have a percentage of ownership of both, correct? MR. MAHER: I'm the vice president of Naples Dock and Marine. I'm employed by -- CHAIRMAN DICKSON: The Marco Marine? MR. MAHER: Personally? CHAIRMAN DICKSON: Yes, sir. MR. MAHER: It's LLC. Both companies are owned by Naples Construction Service, Inc., which is owned by Fred Weber, Inc. out of St. Louis, Missouri. CHAIRMAN DICKSON: We're just reviewing your papers real quick. Page 3 February 18, 2004 Just curious, do you have longshoreman's insurance? MR. MAHER: Yes, sir, we do. CHAIRMAN DICKSON: Wow. What did it cost you? MR. MAHER: It's a bargain in the long run. CHAIRMAN DICKSON: Is it? MR. MAHER: Yes, sir. MR. JOSLIN: First person I've ever heard say that. CHAIRMAN DICKSON: I've never heard -- you don't know how many cases we've had over longshoreman's insurance. You're one of maybe a handful that have it? MR. MAHER: That's correct. But it is a federal law that you have it, so it is important. CHAIRMAN DICKSON: Uh-huh. Yeah, I had a customer wanted me to roof a boat dock that's over the waterways. I can't do it. MR. MAHER: In Collier County, yeah. CHAIRMAN DICKSON: Yeah. Because as soon as I step off the land, correct, I have to have the longshoreman's insurance. MR. MAHER: Yes, sir. MR. JOSLIN: Who does the roofing? CHAIRMAN DICKSON: I send them to a dock company. MR. LLOYD: Have there been any concerns lodged against Marco Dock and Lift? MR. BARTOE: No, sir. CHAIRMAN DICKSON: Anybody see a credit report? MR. LLOYD: I don't. I did not see a credit report. MR. MAHER: Is that on Marco Dock and Lift? You're asking about a credit report on Marco Dock and Lift? CHAIRMAN DICKSON: No, the company you qualify yourself, there is usually one. MR. MAHER: It's there -- or we usually supply it. CHAIRMAN DICKSON: Staff have those? Page 4 February 18, 2004 MR. BARTOE: I don't know, sir. CHAIRMAN DICKSON: Okay, gentlemen, what we can do is we can make a motion subject to review of the credit report. It's not in the packet. MR. LLOYD: I don't see it. MR. BESWICK: I don't see it. MR. JOSLIN: Is this a credit review.'? MR. NEALE: Yeah, there is a credit report. It's the last -- it's just in front of the certificate of insurance. It's a three-pager. CHAIRMAN DICKSON: I've never seen one like this, Mr. Neale. It's basically just an information sheet, don't you think? MR. NEALE: No, it's a corporate report. If you look at the second page down at the bottom, it has the trade information down there, the trade accounts. High Tide Sales and Marine Lumber. CHAIRMAN DICKSON: Okay. MR. JOSLIN: Under those circumstances, I'll make a motion that we approve the application for a second entity. CHAIRMAN DICKSON: Do I have a second? MR. LLOYD: Lloyd, second. CHAIRMAN DICKSON: All those in favor. (Unanimous votes of ayes.) CHAIRMAN DICKSON: You are approved. What I need for you to understand, and everyone that's here today under the similar circumstance, all of your files are here in this room right now. Do not go to contractor licensing today, because she won't be able to do a thing for you. Go there tomorrow and she'll be able to take care of it. MR. MAHER: Yeah, that's fine. CHAIRMAN DICKSON: Best of luck to you. MR. MAHER: Thank you. CHAIRMAN DICKSON: Mark Lambert, are you present? MR. LAMBERT: Yes. Page 5 February 18, 2004 CHAIRMAN DICKSON: If you would come to the podium, state your name. I need to have you sworn in, sir. MR. LAMBERT: Mark Lambert. (Speaker was duly sworn.) CHAIRMAN DICKSON: Same company? MR. LAMBERT: Yes. CHAIRMAN DICKSON: Qualifying who? MR. LAMBERT: Presently I qualify Naples Dock and Marine Services, electrical division. CHAIRMAN DICKSON: Gotcha. Okay. And you're wanting to qualify this new company, the electrical division? MR. LAMBERT: Yes, sir. CHAIRMAN DICKSON: Okay.' I sense, staff, no complaints? MR. BARTOE: No complaints. CHAIRMAN DICKSON: Basically the same report. CHAIRMAN DICKSON: Any questions? MR. LLOYD: What role will you have in the new entity? He's the vice president, you'll be what? MR. LAMBERT: I'll be supervising the electrical work that they -- I think they presently have been doing their own electrical work, Naples Dock and Lift. And I'll just be supervising their work. CHAIRMAN DICKSON: Which is a major issue. We've had, as you know, several problems with electric work on docks. MR. LAMBERT: Yes. CHAIRMAN DICKSON: Especially on Marco. MR. LAMBERT: Right. CHAIRMAN DICKSON: Any further discussion? MR. JOSLIN: So you have no corporate involvement in this company? MR. LAMBERT: No. Page 6 February 18, 2004 MR. JOSLIN: You do realize that your license is in jeopardy should something happen or something unforeseen happen? MR. LAMBERT: Yes. CHAIRMAN DICKSON: I'll entertain a motion. MR. JOSLIN: I'll make a motion that we approve the application, Joslin. MR. BESWICK: Second, Beswick. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: You're approved. Gentlemen, I'd like to thank you first of all for following the letter of what's required. It makes it easy for us. So wish you well, both of you. MR. LAMBERT: Thank you. CHAIRMAN DICKSON: David (sic) Sifrar. Excuse me if I'm saying that wrong. If you would come forward and state your name, I need to have you sworn in, sir. MR. SIFRAR: It's Daniel. Probably my handwriting is not too good. CHAIRMAN DICKSON: No, no, my reading is bad. MR. SIFRAR: The same is Daniel Sifrar is how it's pronounced. It makes no sense, but that's how it is. (Speaker was duly sworn.) CHAIRMAN DICKSON: Again, if you'll tell us what you're doing, what you qualify now, what you want to qualify, and your reason for it. MR. SIFRAR: I qualify One Spot to Call, painting concern presently. I want to qualify my wife's company, One Spot One Call. And that is -- I want to qualify that for art and faux work, and possible minority contracts to separate the two companies. MR. JOSLIN: Art and what did you say? Page 7 February 18, 2004 MR. SIFRAR: MR. JOSLIN: I got you. MR. NONNENMACHER: CHAIRMAN DICKSON: MR. NONNENMACHER: Faux finish. Specialty finishes. Ladies and gentlemen? Yes, sir. Good morning. For the record, my name is Bob Nonnenmacher, Contractor Licensing Supervisor. This particular category that he wants to qualify does not require a license. It's considered art. We have no objection if he wishes to continue, but faux painting and art painting does not require a painting license. MR. SIFRAR: Well, we also want to go after minority contracts as well, so -- MR. NONNENMACHER: Okay, I just wanted -- I didn't want him wasting his time, so -- CHAIRMAN DICKSON: Personally, I think it's a good move. MR. LEWIS: Excellent. CHAIRMAN DICKSON: Especially the minority aspect of it and to be separated. I've seen companies do minority work and a divorce happens and all sorts of problems with the company. MR. SIFRAR: Thank you. CHAIRMAN DICKSON: I was implying nothing, okay? MR. SIFRAR: As you can see, my wife's a beautiful lady, so that's not going to happen, if I can avoid it. CHAIRMAN DICKSON: Yeah, you need to hang onto that. MR. JOSLIN: She turned all red, by the way, too, if you noticed. CHAIRMAN DICKSON: Anybody have any questions? MR. LLOYD: Question, Mr. Bartoe. Any questions about this first -- One Spot to Call company? MR. BARTOE: Nothing. MR. JOSLIN: I'll make a motion that we approve this application for One Spot One Call. MR. LLOYD: Lloyd, second. Page 8 February 18, 2004 CHAIRMAN DICKSON: All those in favor. (Unanimous votes of ayes.) CHAIRMAN DICKSON: You are approved. MR. SIFRAR: Thank you. CHAIRMAN DICKSON: Thank you. Wish you well. Luciano Souza, are you present? If you would state your name, I need to have you sworn in. MR. SOUZA: My name is Luciano Souza. (Speaker was duly sworn.) CHAIRMAN DICKSON: I pronounced yours correctly, didn't I? MR. SOUZA: Yeah. CHAIRMAN DICKSON: Wow. Give us a brief history, what you're doing. MR. SOUZA: Yeah, I'm here to qualify my brother's company, Genesis Tile, so he can do business here in Collier County. And I'm the owner of Tile and Interiors Incorporation. CHAIRMAN DICKSON: So you own Tile and Interiors and you're qualifying Genesis Tile? MR. SOUZA: Yeah. CHAIRMAN DICKSON: now? MR. SOUZA: Yeah. CHAIRMAN DICKSON: compliment the staff. Does your brother work with you Mr. Nonnenmacher, if you would, These files are just in perfect order. MR. NONNENMACHER: CHAIRMAN DICKSON: MR. SOUZA: Thank you. CHAIRMAN DICKSON: Yes, sir. Must be the whip. You have a nice credit report. You pay your bills. MR. LLOYD: brother-- Leandro? MR. SOUZA: MR. LLOYD: What role will you play and what role will your Leandro. What role will he play in the Page 9 February 18, 2004 company? MR. SOUZA: Actually, I hold 50 percent of the shares, but that's because I'm required to. I'm not making any profit of his company. CHAIRMAN DICKSON: And I assume by the certificate that you're exempting yourselves -- MR. SOUZA: Yeah, I'm-- CHAIRMAN DICKSON: -- under workers' comp.? MR. SOUZA: Yeah. I'm already exempt. He's getting exempt as soon as he gets his license. CHAIRMAN DICKSON: You've been all through that new law, right? MR. SOUZA: MR. LEWIS: MR. SOUZA: Yes. Mr. Souza, do you have any helpers? Actually, I just bought a Workmen's Comp. insurance yesterday, because I've got four guys are going to work with me from -- as of yesterday. That's why I just bought insurance. MR. LEWIS: Make sure you get a copy of that to the licensing board. MR. SOUZA: Yes, I asked my agent to fax a copy to Collier County. MR. LEWIS: Thank you. CHAIRMAN DICKSON: Any further questions? (No response.) CHAIRMAN DICKSON: I'll entertain a motion, if not. MR. BESWICK: I make a motion we approve, Beswick. CHAIRMAN DICKSON: Second? MR. LEWIS: Second, Lewis. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: We wish you well. MR. SOUZA: Thank you. CHAIRMAN DICKSON: You heard me say that you'll have to Page 10 February 18, 2004 go tomorrow to take care of this. MR. SOUZA: Tomorrow, yes. Thank you. CHAIRMAN DICKSON: Very good. Tobias Simmons, are you present? (No response.) CHAIRMAN DICKSON: Okay, we'll see if he comes in. Roger Bruttomesso? MR. BRUTTOMESSO: Yes. CHAIRMAN DICKSON: Boy, I'm just shooting in the wind on that one. If you would, state your name, Roger? MR. BRUTTOMESSO: Roger Bruttomesso. CHAIRMAN DICKSON: Not bad. I need to have you sworn in. (Speaker was duly sworn.) CHAIRMAN DICKSON: Give us an overview, if you would. MR. BRUTTOMESSO: Basically I've been a tile contractor for over 20 years, since '91, in the State of Florida. I made the mistake of letting my license lapse a couple of years ago. Reason being, I took on another project and -- tile related. And I basically took from an idea on a napkin and brought to full market this grout sealing and stain applicator. That pretty much took up most of my time. Now, you know, I enjoy sales throughout the Continental U.S., Canada and four other countries. It's basically pretty much set up. At this point in time I'd like to start getting back into the tile business. After seeing how cruel the marketing and protection of the -- my product is, I want to go back to the simplicity of owning my own contracting business. I've been receiving quite a few phone calls lately, and would like to gain some extra income, so -- CHAIRMAN DICKSON: When did your license lapse? MR. BRUTTOMESSO: In 2001. End of 2001. CHAIRMAN DICKSON: And you had one 20 years prior to Page 11 February 18, 2004 that? MR. BRUTTOMESSO: I was in the State of Connecticut, and they didn't require any licensing. But I've been a -- I'm pretty much a dinosaur. I've been involved in the tile trade for over 20 years. CHAIRMAN DICKSON: Okay, I know what's in your packet, but just for the record, how long did you have a license here in Collier County? MR. BRUTTOMESSO: I took the test July 13th, '91, I believe. And since from then up to the time that it lapsed. CHAIRMAN DICKSON: Okay. Does staff have any problems? MR. BARTOE: No, sir. CHAIRMAN DICKSON: Reservations? (No response.) CHAIRMAN DICKSON: What's required of the license now for tile setting? Is it a business and law and a specialty exam? MR. BARTOE: Yes, I believe so. Three hours specialty. CHAIRMAN DICKSON: Okay, in 1991 -- MR. BARTOE: It should have been the same then. CHAIRMAN DICKSON: Did you take two tests? MR. BRUTTOMESSO: It was -- back then -- I guess they changed. From what I heard, it was a business and specialty contractors all wrapped up in one test at that time. But it did involve the business aspect, as well as the specialized tile industry test. So both business and specialty issues were covered in the test. MR. BARTOE: And possibly back then, Mr. Dickson, the business portion may have only been one hour. I know in '87, when I took it, it was only one hour. CHAIRMAN DICKSON: The thing we're very careful of is not to set a precedent. So that's why we have quite a few questions. MR. BRUTTOMESSO: Sure. Page 12 February 18, 2004 CHAIRMAN DICKSON: Mr. Neale? MR. NEALE: The only thing I would bring to the attention of the board is that under Section 22-183(B), in order to determine if the applicant possesses the experience required, the contractor's supervisor of this board, in this instance, shall consider the following forms as proof of experience: Affidavits from former employers, copies of other certificates of competency, if any, supplied by the applicant in other cities or counties, affidavits from building director, affidavits from the union organization, or affidavits from any other source. And I don't know if there's any of that contained in this packet. CHAIRMAN DICKSON: Yeah, let me ask you the question: The fact that he had a license for 10 years in Collier County, is that not prima facie that he has the experience? MR. NEALE: If the board so deems, yeah. MR. JOSLIN: This license was on file and on record with Collier at the time? I mean, back when he -- MR. BARTOE: I'm sorry? MR. JOSLIN: Do you know if this license was on file on record when he had the license active? Was there any information for that? I'm just checking if there were any complaints or anything that we should know about. CHAIRMAN DICKSON: I see where he's going. Maybe you guys are already there. I see everything for Speed Wheel, Incorporated current, but I don't see any verification of the previous license. MR. LLOYD: Right. MR. BRUTTOMESSO: I practiced for 10 years. MR. JOSLIN: Was it under the name of the company, or -- MR. BRUTTOMESSO: Well, actually, the state just changed. You can't have a sole proprietorship for workman's compensation, so basically I was under Tile Designs as a fictitious name d/b/a. You know, Roger Bruttomesso, d/b/a Tile Designs. So that's -- perhaps Page 13 February 18, 2004 that's why there's no record of the Speed Wheel, Incorporated, because in order to conform with the state loss for Workmen's Comp and whatnot, I decided to attach my contracting licensing to the corporation, which I've already established. MR. BARTOE: His license expired in '01 under doing business as Tile Designs. MR. BRUTTOMESSO: That's correct. CHAIRMAN DICKSON: Okay, that's what I wanted confirmation of. And you are showing about a 1 O-year -- well, you don't have the inception date, do you? MR. BARTOE: The fictitious name was registered Tile Designs in December, '94. MR. JOSLIN: So seven years. MR. BARTOE: This only goes back to 1994. CHAIRMAN DICKSON: Okay. Anybody else have any questions? (No response.) CHAIRMAN DICKSON: We have a lot of people that either don't want to take the test, don't want to study it, or can't pass it. MR. BRUTTOMESSO: Right. Well, I passed it. CHAIRMAN DICKSON: That's why you're not flying through. MR. BRUTTOMESSO: I understand. CHAIRMAN DICKSON: We want to make sure. Okay? MR. JOSLIN: If no one else has any other discussion, I'll make a motion that we approve this application for the second time. CHAIRMAN DICKSON: Motion for approval. Do I hear a second? MR. JOSLIN: I'm sorry, motion to reinstate the license without taking an exam. CHAIRMAN DICKSON: Just to waive it. MR. JOSLIN: Right. Page 14 February 18, 2004 CHAIRMAN DICKSON: Do I have a second? MR. LEWIS: Second it, Lewis. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) MR. BRUTTOMESSO: Thank you. CHAIRMAN DICKSON: Thank you. We wish you well. Dennis Cox, are you here? Come forward, sir, and state your name. I need to have you sworn in. MR. COX: Dennis Cox. CHAIRMAN DICKSON: And you're wanting to request to waive the business and law exam for a painting license. Can you tell us why? MR. NEALE: We need to swear him in. CHAIRMAN DICKSON: (Speaker was duly sworn.) CHAIRMAN DICKSON: Oh, I'm sorry. Can you tell us why? Why are you wanting to have us waive that requirement? MR. COX: Well, Mr. Chairman, I -- between my wife and I, we've made 10 attempts in since 1995 on the painting license and business and law. And I recently passed the painting contractors part, and my wife passed business and law, and we were just asking for some consideration by the board. We've run this together, we've been married 30 years, and just having great difficulty with the business and law part. Like I say, she passed it 2003. CHAIRMAN DICKSON: Okay, I understand your wife passed the business and law but didn't pass the painting. You passed the painting but didn't pass the business and law. MR. COX: Yes, sir. CHAIRMAN DICKSON: The problem before this board is there's only one name on a license, and what a spouse may have done doesn't have any influence on the license itself. Page 15 February 18, 2004 How many times have you taken the business and law test? MR. COX: Three. CHAIRMAN DICKSON: Three? MR. COX: Three. CHAIRMAN DICKSON: Is it in here? MR. NEALE: Uh-huh, it is. MR. COX: Yes, sir. CHAIRMAN DICKSON: Mr. Neale, can you -- you want to correct me on what I just stated? MR. NEALE: On what? CHAIRMAN DICKSON: Do you agree with it? MR. NEALE: That he is the only one on the license? CHAIRMAN DICKSON: What his spouse made on a test has no influence whatsoever. MR. NEALE: Unless this board should decide that it does. But that person would have no direct liability or responsibility for the operations of the business. At least according to the statute. CHAIRMAN DICKSON: Okay, I just didn't want to be off-- off base. But after 13 or 14 years on this board, we've never approved a couple for a license. Oh, I see him here. I'm showing -- Dennis, I'm showing you've taken the test two times, the business and law. MR. COX: Well, I took it in '95, 2002 and 2003. CHAIRMAN DICKSON: MR. JOSLIN: I've got it. CHAIRMAN DICKSON: Expedia. Okay. Well, the '95's not showing. At least I've got it written on here. Oh, you've got -- I'm looking at the MR. JOSLIN: It's about four times -- four pages back. CHAIRMAN DICKSON: Who prepared that? MR. COX: Excuse me, I sent in for that -- the business and law to Experior. It was 6-3-95 was when I took it the first time. Page 16 February 18, 2004 CHAIRMAN DICKSON: MR. COX: Yes, sir. CHAIRMAN DICKSON: MR. COX: I'm sorry. CHAIRMAN DICKSON: course, what? Did you take a prep course? Two-day? Was it two-day course, one-day MR. COX: I took contractors exam and went to the -- down here on 951 and took the course each time before the test. CHAIRMAN DICKSON: Okay. Why did you have such a lapse between the two tests? Well, six months, okay. But you haven't taken it -- tried to take it for over a year. MR. COX: I took it -- the last time I think it was 2003 -- just a year ago. CHAIRMAN DICKSON: Yeah, January 4th, 2003. MR. COX: Yes, sir. CHAIRMAN DICKSON: How often is it offered? MR. COX: I'm sorry? CHAIRMAN DICKSON: How often is the test offered? MR. COX: I believe like one month it's in Fort Myers and the next month it's in Naples. CHAIRMAN DICKSON: Does anybody else have any questions? (No response.) CHAIRMAN DICKSON: The only time -- I can't tell you what this board is going to do, because as Chairman I don't make motions. The only time we've waived such a requirement is after-- I can only think of the guy from Poland most recently who must have taken it nine or 10 times and got within two or three points of-- do you realize that Collier County requires a passing grade of 75. Most other counties require a passing grade of 70. My only concern here, and I'm speaking for myself now, is that you just didn't keep going and going and going. Because the Page 17 February 18, 2004 construction class that you took offers a free review, if you don't pass the test; is that not correct? MR. COX: Yes, sir. CHAIRMAN DICKSON: I personally would like to see more attempts. You're close. You can get over the hump. MR. JOSLIN: Either one of them. MR. LLOYD: Right, either one of you. CHAIRMAN DICKSON: Right, or your wife on the painting side. Again, we just don't want to set a precedent here, because then we get everyone in Collier County who tries one or two times -- in other words, you haven't -- in your opinion, you haven't tried hard enough. MR. COX: Okay. CHAIRMAN DICKSON: But I'll see what the motion brings. MR. COX: Thank you. MR. JOSLIN: Right now you're employed by Breakwater; is that the case? MR. COX: Yes, I manage six of their employees and painting for them. So there's a seven-man crew. CHAIRMAN DICKSON: Yeah, looking at your wife's scores, your wife one more time may be able to pass the painting test. MR. LLOYD: Right. MR. NONNENMACHER: Mr. Chairman, if I may ask a question? CHAIRMAN DICKSON: Yes, sir. MR. NONNENMACHER: How long have you been working for Breakwater? MR. COX: Full-time since 2001. MR. NONNENMACHER: And how long have you been painting? MR. COX: I've been painting since I was 18 years old, on the side, up in Indiana. I was a machinist up there, but I painted for a real Page 18 February 18, 2004 estate company, just touching up and cleaning up units after they were rented out. MR. NONNENMACHER: Working for Breakwater, have you had any problems with your work? Have you had any complaints from the contractor? MR. COX: No, not at all. MR. NONNENMACHER: Mr. Chairman, I know your feelings. Staff would have no objection to waive a business and law, after taking the painting test quite a few times. It seems to me that -- I know you only issue a license to one person, but I'm sure this board could feel confident that the business end of the business will be well taken care of. It seems like, and I quote, unquote, a mom and pop team that isn't going to be any monstrous business working for a construction outfit, and probably make a little money on the side. It is in the ordinance that if you feel testing is superfluous, you can waive the test. As I said before, staff would have no objection for a license being issued to this gentleman and waiving the business and law. CHAIRMAN DICKSON: Okay, thank you, Mr. Nonnenmacher. Any further discussion? Questions? MR. JOSLIN: I would probably have no problem with considering a motion for accepting this. The only problem is, I'm seeing if the motion may be able to be put on a restricted license for a year, with supervision by staff, that if there's any problems, or what if by some unfortunate thing the couple breaks up, so there's only one person running the business, we don't have both parties involved as a mom and pop business. Maybe I'm shooting in the wind here in this thing. MR. LLOYD: Well, the other thing is, are we looking at this -- do we -- basically we're waiving the business and law requirement. That's what's being discussed. And yet the wife has passed that. MR. NEALE: This board-- Page 19 February 18, 2004 MR. NONNENMACHER: Just a point -- I'm sorry, Mr. Neale, go ahead. MR. NEALE: This board has in the past, in my memory, at least, waived requirements subject to, as Mr. Joslin suggestion, subject to review at a certain period, and then removing the restriction. Or this board has also issued it subject to retaking the exam within a certain period of time and still operating under supervision of the board. So those are ways in which the board has operated in the past. CHAIRMAN DICKSON: Mr. Nonnenmacher, did you have something more? MR. NONNENMACHER: The only point I wanted to make out, the subject of the wife passing the business and law was just to make you feel a little more comfortable with waiving a business and law. That was the only reason why -- you are only discussing waiving the business and law for Mr. Fox (sic). And the point Mrs. Fox (sic) passed it was just a point of information for you, to give you a little higher comfort level. CHAIRMAN DICKSON: Let's make a motion and see where it goes. MR. JOSLIN: I'll make the motion that we approve this application, with the understanding that it will become reviewed by the board under the jurisdiction of the board after a one-year period. And in the meantime, at some point in that one-year period that this business and law test that you have failed be retaken and attempted to pass again. MR. COX: Yes, sir. MR. JOSLIN: Under which case, you would be able to do business all the time. MR. LLOYD: I'll second that, Lloyd. CHAIRMAN DICKSON: Discussion? MR. LEWIS: What kind of painting license is this? Is it a full-blown commercial license or just a -- don't we have different Page 20 February 18, 2004 grades? MR. NEALE: No, there's only one grade of painting contractor. CHAIRMAN DICKSON: Under discussion, I have -- please understand, this has nothing to do with you personally. Four of the people sitting up here, one of the people is a consumer volunteer, but four of us have licenses. And you've now found out how precious licenses are in Collier County. And that's the reason we all covet those licenses and do whatever we have to do to protect them and maintain them. MR. COX: Yes, sir, I understand. CHAIRMAN DICKSON: My only reserve is that I haven't seen enough effort to go a whole year without taking it. That bothers me. But at the same time, the motion that I like was that you have to take it again. I would like maybe to say that he has to take it at least twice. Because I think if you take it two more times, you'll pass it. And then the review is off, the county supervision is off, you've got a full-blown license. I don't know how you all feel about that. MR. LEWIS: I like provisions, that's great, and I don't mind helping somebody out. Especially if the effort's been put forward. And I know sometimes you just get into a stumbling block and it's hard to get over that hurdle. I would like to know a little bit more about Mrs. Cox and her education in the painting field and experience in the painting field. If we're going to tie her in to the license, I think that has some prudence. MR. JOSLIN: Well, I don't think that was -- MR. LLOYD: We're not tying the wife in. CHAIRMAN DICKSON: It has nothing to do with her. MR. LLOYD: law and business -- MR. JOSLIN: taken the test. We're specifically looking at him and waiving the And we're just accepting the fact that she has Page 21 February 18, 2004 MR. LLOYD: She has taken it. If she was applying -- CHAIRMAN DICKSON: One at a time. MR. LEWIS: Okay, then I would ask the board why you feel you must waive, or feel you want to waive the business and law. Mr. Joslin? MR. JOSLIN: Basically I'm basing it on the fact of as many years as he's been doing it, number one. And the fact that he has a spouse that does know the business and law end of it and then the recommendations from staff, from Mr. Nonnenmacher. CHAIRMAN DICKSON: And the reason that I tempered a little bit, over all these years I have seen people that have had no business having a license. I have seen people that will never pass the test that have taken it dozens of times and don't do any better. Sometimes they get worse. You're not in that category. If you would apply yourself and keep trying, you would pass this test. I have no doubt about that. So that's why I kind of changed my opinion a little bit. MR. LEWIS: Mr. Cox, do you think you'd be able to take the test and pass it this coming year? MR. COX: I'll give it the best shot that I can. MR. LEWIS: Do you realize that within the year that means that you'll be back for review in front of the board? MR. COX: Yes. MR. LEWIS: And that if you don't pass the test, it's not going to look good. MR. COX: I understand. MR. LEWIS: I have no further-- more discussion. MR. JOSLIN: And I would amend the motion to state that the -- Mr. Cox takes this test at minimum of two times. If you pass it in one, then it's done. MR. LLOYD: I'll second the amended motion. CHAIRMAN DICKSON: Second the amended motion. Page 22 February 18, 2004 Any further discussion? (No response.) CHAIRMAN DICKSON: All those in favor of the motion? (Unanimous votes of ayes.) CHAIRMAN DICKSON: (No response.) CHAIRMAN DICKSON: MR. NONNENMACHER: Opposed? I didn't think you'd do this. I have one question, Mr. Dickson. Do you want that license issued as temporary one-year license? CHAIRMAN DICKSON: Temporary one-year license is what I understood. MR. LEWIS: Agreed. CHAIRMAN DICKSON: And you -- MR. JOSLIN: Unless the test that he takes in the meantime is passed. If it is, then it would be a full complete license. MR. NONNENMACHER: Then staff would have the authority to-- MR. JOSLIN: Yes. MR. NONNENMACHER: -- convert it. MR. LLOYD: Because he already has one part of the license. CHAIRMAN DICKSON: So get that test out of the way, you don't come back here, you have a permanent license. But we showed some faith in you. MR. COX: Thank you very much. CHAIRMAN DICKSON: We wish you well. MR. COX: Thank you. MR. LEWIS: Good luck. MR. JOSLIN: Don't let me down. CHAIRMAN DICKSON: Going back to Tobias Simmons. Did you come in? Page 23 February 18, 2004 (No response.) CHAIRMAN DICKSON: Okay. There is no old business. Public hearings. Edward Branthoover, are you here? MR. BRANTHOOVER: Yes, sir. CHAIRMAN DICKSON: If you would come forward. Who on staff is representing this one? Okay. Why don't we do it this way, since it's a public hearing, is let me hear from staff first and then Edward, I'll have your rebuttal and give us what you feel. But I need to have -- why don't we just swear in both of them at the same time. (Speakers were duly sworn.) CHAIRMAN DICKSON: Staff. MR. HOOPINGARNER: For the record, my name is James Hoopingamer. That last name is H-O-O-P-I-N-G-A-R-N-E-R. And I'm employed by Collier County as a contractor licensing compliance officer. The reason we're here today is that Mr. Branthoover is contesting citation 1968 for being an unlicensed roof cleaner, pressure cleaning. The background on that is, is on December 8th at approximately 11:40 a.m., at the address of 7490 Lord's Court, while on patrol, I observed Mr. Branthoover cleaning a roof. I didn't recognize any of the markings of the truck of the equipment, so I stopped and checked him out. And upon talking with Mr. Branthoover, it was learned that he did not have a Collier County competency or specialty license to pressure clean roofs, which is required. He did have a Lee County occupational license for pressure cleaning, but that's all he had. I informed Mr. Branthoover that he did need a specialty license or certificate in Collier County. And unfortunately he was issued a citation for $300 for roof cleaning without a license. CHAIRMAN DICKSON: Okay, Mr. Branthoover? Page 24 February 18, 2004 MR. BRANTHOOVER: All I know is I called down to Collier County Licensing and I asked them if I needed a license for pressure cleaning. They said no. They said you don't need a license for pressure cleaning outside of homes. And I'm sorry, but I think the outside of a house is a roof, too, in the general aspect of it. It's outside. CHAIRMAN DICKSON: MR. NEALE: I'll look. MR. HOOPINGARNER: Mr. Neale? Is it covered in statute? Mr. Chairman, if I could elaborate on that a little bit? Upon talking with Mr. Branthoover-- CHAIRMAN DICKSON: Okay. MR. NONNENMACHER: -- who he called was occupational licensing. And in Collier County, if you do not reside or have your business in Collier County and have another occupational license from another county, which he does in Lee County, then he is not required to have any other occupational licenses in Collier County. Occupational license has nothing to do with our contractors licensing officer. MR. NEALE: And we do have a license category called roof coating, roof painting and roof cleaning contractor, which requires 24 months experience and a two-hour business and law test. And that means any person qualified to clean, paint or coat a roof by means of pressure operated equipment and application or otherwise, but it does not include roof repair. MR. BRANTHOOVER: And I tried to take the business and law test two times, $270 apiece, in December. CHAIRMAN DICKSON: And did what, not passed it? MR. BRANTHOOVER: No, sir. MR. JOSLIN: Was this after you got the citation? MR. BRANTHOOVER: Yes, sir. Because they said-- the best of my knowledge is I didn't need one until he gave me a $300 ticket. MR. HOOPINGARNER: Mr. Chairman? Page 25 February 18, 2004 CHAIRMAN DICKSON: Yes, sir. MR. HOOPINGARNER: I can attest that he did take the test twice. In fact, he went to Gainesville to take the test, took the test on December the 16th and also December the 23rd, and unfortunately he did not receive passing scores. MR. JOSLIN: Do you know what the scores were? MR. HOOPINGARNER: The first test he scored 64, second test was 62. CHAIRMAN DICKSON: Okay, you can pass it-- MR. BRANTHOOVER: Yes, sir. CHAIRMAN DICKSON: -- if you studied hard, took a prep course. Mr. Neale, would you like to tell us what we can do on citations, or just remind us? MR. NEALE: Well, the board does have the ability in a case like this that if the violation has been corrected, the board may dismiss the citation, or if the board finds that the violation exists as a continuing existing violation, that they can impose the penalty, as set forth in the citation, or anything up to $1,000 per the event. CHAIRMAN DICKSON: That was always my understanding, we cannot decrease it. Only way we can do away with it is if maybe you got the license. The only options that are left available to us is to leave it the same or increase it. So this board, our hands are pretty well tied. MR. BRANTHOOVER: I was just wondering, since I'm trying to take the test, if instead of not paying this fine, if I get caught working in Collier County again on somebody's roof, charge me the $500. CHAIRMAN DICKSON: See, we don't have that authority. MR. NEALE: The board does have the ability to look to the actions taken by the violator to correct the violation, previous violations and the gravity of the violation, and the board may, in those Page 26 February 18, 2004 instances, if it so sees fit, dismiss the vio -- dismiss the citation or may dismiss the citation with certain provisos. So that is within the purview of the board. CHAIRMAN DICKSON: It is possible? MR. NEALE: Yeah. CHAIRMAN DICKSON: But see, there's no reciprocity between Lee and Collier County. MR. BRANTHOOVER: Yes, sir. Because, I mean, I know I was wrong, there's no getting around it, because the ignorance of the law is no excuse. But I did ask, I did call, and they told me no, I didn't need one. CHAIRMAN DICKSON: But an occupational license -- MR. BRANTHOOVER: And I'm licensed in Glades, too. CHAIRMAN DICKSON: -- is only for an office. Just like my license in Lee County is not an occupational, because I don't have an office location there. MR. BRANTHOOVER: But Glades County told me ifI didn't have one they would fine me for not having an occupational license. I'm trying. CHAIRMAN DICKSON: Yeah. MR. LLOYD: How long have you been doing this business? MR. BRANTHOOVER: I started when I was in high school and then I went to the Army, got out of Army, came back and started doing it again. MR. LLOYD: So the length of time? MR. BRANTHOOVER: Probably around six years. MR. LLOYD: And most of the work has been in Lee County? MR. BRANTHOOVER: Most all my work started in Glades County. MR. LLOYD: Glades? MR. BRANTHOOVER: Yes, sir. And then I started driving back and forth from Fort Myers every day to do roofs in Fort Myers. I Page 27 February 18, 2004 said well, Collier County has a lot of tile roofs, so I started coming down here and taking care of some of the business. CHAIRMAN DICKSON: You work by yourself?. MR. BRANTHOOVER: Yes, sir, I do everything all by myself. CHAIRMAN DICKSON: Okay. Have you incorporated yet? MR. BRANTHOOVER: No, sir. CHAIRMAN DICKSON: You know you need to do that. MR. BRANTHOOVER: Yes, sir. I have to get incorporated because they won't write me a sole proprietor workmen's comp. It was $9,000 for the down payment, and I can't afford that. CHAIRMAN DICKSON: Yeah, because you get through into the state fund because you have no history. And that can be an LLC, it can be any form of corporation. MR. BRANTHOOVER: Yes, sir. CHAIRMAN DICKSON: But if you don't start right now, you're not going to get it done by the deadline of July 1. MR. BRANTHOOVER: Yes, sir. CHAIRMAN DICKSON: Because they gave us that six-month extension because everyone was so back logged. But unless you start moving in the next week or two, you're not going to get it done by July 1. MR. NEALE: And I can tell you from having made an attempt on clients of mine, just trying to get Articles of Incorporation filed in the state, they now have a six- to eight-week backlog, from the time you send them up there. CHAIRMAN DICKSON: And there is a strong lobbying effort to reverse the changes they made; there's a stronger lobbying effort the other way, to leave it alone. So don't count on that, it ain't going to change. Well, how's the board feel about this? What do you want to do? MR. LLOYD: Were you paid by the homeowner for the roof cleaning? Page 28 February 18, 2004 MR. BRANTHOOVER: Yes, sir. I'm paid-- it's usually -- I don't do any businesses or anything like that, so the homeowner has to pay for everything that I do. MR. LLOYD: So you've already been paid for this. And obviously you did not complete the roof, right? MR. HOOP1NGARNER: It's kind of one of our common courtesies, sir, to realize what's going to happen here. And we shouldn't, but we let them finish the job so at least they can get paid for it, and I believe he did finish the roof. CHAIRMAN DICKSON: How does staff feel about this? MR. HOOPINGARNER: Sir, I was hired to do a job out in the field by Collier County. And this is my job. I think if anything was done any different here -- we always talk about precedence being set. If a precedent's set here, you're going to make it awful hard for Collier County contractor licensing investigators to do their job out in the field. CHAIRMAN DICKSON: That's what I wanted to hear. Because MR. LEWIS: I agree with that statement. CHAIRMAN DICKSON: -- no one -- in my time on this board, we have not dismissed a ticket, citation. MR. JOSLIN: I'll make a motion that the ticket that was issued by Collier County Code Enforcement Licensing Investigator stands at $300. It is to be paid within 30 days. MR. BESWICK: Second, Beswick. CHAIRMAN DICKSON: Second. Any discussion? (No response.) CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: We would like to have not done that, but we really don't have a choice. Page 29 February 18, 2004 MR. BRANTHOOVER: Yes, sir. If I take the test and pass it within the 30 days, do I have to pay the ticket? MR. JOSLIN: Yes. CHAIRMAN DICKSON: Yeah, because it still -- MR. JOSLIN: You still got caught. CHAIRMAN DICKSON: We've got to follow the letter of what goes on right there. MR. BRANTHOOVER: But it says if I correct the action -- CHAIRMAN DICKSON: Before the hearing. MR. BRANTHOOVER: Oh, before the hearing, yes, sir. CHAIRMAN DICKSON: And we hate being a jerk sometimes good pressure cleaning people down here. county. MR. BRANTHOOVER: Oh, yes, sir. MR. BRANTHOOVER: That's no problem. CHAIRMAN DICKSON: -- but we have to be. Because we need You will do well in this CHAIRMAN DICKSON: Because I recommend people on a daily basis. I'm in the roofing business. And we need good ones that know what they're doing, who don't do damage to the roof. MR. BRANTHOOVER: I don't really weigh enough to do any damage up there. CHAIRMAN DICKSON: Just get it done and get over this hurdle, because we could use you here. MR. BRANTHOOVER: Yes, sir. CHAIRMAN DICKSON: Okay. Best of luck to you. MR. BRANTHOOVER: Thank you. CHAIRMAN DICKSON: Thank you. Case No. 2004-01, Collier County Licensing versus Daniel Greene. Mr. Greene, are you here? Page 30 February 18, 2004 MR. GREENE: Yes, sir. CHAIRMAN DICKSON: If you would come forward. MRi BARTOE: Mr. Chairman, I believe staff would like to take a recess to meet with county attorney for five, 10 minutes. CHAIRMAN DICKSON: I never deny that. We will take a -- and let's make it 10 minutes, folks, because I'd like to move on. I thought we'd be here till 3:00, but I think we can make this a quick meeting. 10:05 we start back up, okay? (Brief recess.) CHAIRMAN DICKSON: Okay, I'd like to recall this meeting to order. We now have before us Case No. 2004-01, Collier County Contractor Licensing versus Daniel Greene. Mr. Greene, would you come up to the podium. Also, County. So we can do this all at one time. Are the homeowners going to testify as well? MR. BARTOE: Yes. CHAIRMAN DICKSON: Okay. MR. ZACHARY: Yeah, we have a witness for the county as well. CHAIRMAN DICKSON: And we have a witness for the county. Well, we'll just swear them in as we go through it. Let me tell you how this case goes, and it's kind of quasi judicial. We will start off, the county will present their case. Just a brief overview, okay? MR. GREENE: Yes, sir. CHAIRMAN DICKSON: Then you'll be able to respond to that. Not with witnesses or a lot of details. And then the county will call any witnesses they have, and those witnesses will testify. Once they are finished with them, you will be able to ask them questions as well in rebuttal or defense. MR. GREENE: Okay. CHAIRMAN DICKSON: And then once the county is finished, Page 31 February 18, 2004 then you'll be able to present your case. After all of that is done, this board will close public hearing, which means anything you're going to say, you need to say it before we close the public hearing. Because once we close the public hearing, basically the case is over, but you sit here and listen to us talk between ourselves. We may ask you a question during that closed time, but there'll be no new evidence presented after that. You follow me? MR. GREENE: Yes, sir. CHAIRMAN DICKSON: You will hear us discuss it and then we will render a decision and issue it by this board. And that's how the case will pretty well go. So with that understood, any questions or anything? MR. NEALE: Just one addendum to it, Mr. Dickson. CHAIRMAN DICKSON: Yes, sir. MR. NEALE: Is that the county, at the end of his presentation of this case, does get to put on a rebuttal case, and then they both get to make closing statements also. CHAIRMAN DICKSON: Thank you, Mr. Neale. So with that, who's going to present the case, Mr. Bartoe? MR. BARTOE: Mr. Zachary. CHAIRMAN DICKSON: MR. ZACHARY: Do you CHAIRMAN DICKSON: Zachary, being an attorney, is a Mr. Zachary, okay. want me to stand up or -- I'm comfortable here, and Mr. friend of the court, so he does not have to be sworn in, just so you understand why. MR. ZACHARY: Yeah, I'm not going to be presenting any testimony, I'm just going to be asking questions and eliciting some answers. CHAIRMAN DICKSON: Just give us a brief overview. MR. ZACHARY: In June of 2003, Mr. and Mrs. John Foster, who live on Marco Island, contacted a Mr. Daniel Greene to install tile Page 32 February 18, 2004 at their residence on Marco Island. CHAIRMAN DICKSON: Excuse me just a minute. on? Is his mic. THE COURT REPORTER: Very weak. MR. ZACHARY: The Fosters, after contracting with Mr. Greene, went on vacation or went to Kentucky and left Mr. Greene and several other trades working on the interior of their house. When they returned from Kentucky, they discovered that there were some problems with the job, that it had been completed but the installation they felt was faulty and needed to be corrected. They found that there were several -- or most of the tile was uneven, there were grout lines that were uneven, there were grout lines that were different sizes. They contacted Mr. Greene, attempted to have the problems corrected. An attempt was made to correct the problems, it seems, and that was unsuccessful. And to this date all attempts to get the contractor to correct the problems, any problems that they feel that they had with the faulty workmanship and the substandard workmanship have met with negative results. That's the case briefly. CHAIRMAN DICKSON: Okay. Mr. Greene, I need for you to state your full name, please. MR. GREENE: Daniel Greene. CHAIRMAN DICKSON: I need to have you sworn in. (Speaker was duly sworn.) CHAIRMAN DICKSON: Just a brief response of what happened on the job, and then we'll get into the particulars. MR. GREENE: Brief response. It all bases on what the sub-floor was. It was a wood floor and the undulations in there. And you've got a 19-inch tile on diagonal. And it swales in there. And the biggest problem was coming in from the garage, you put a six-foot straight edge on there, you've got a three-inch gap at the end of that six-inch. You project that 25 feet, you'd be stepping into a -- stepping down into a bedroom. And you're going to have a curve going into Page 33 February 18, 2004 the dining room. And also bringing that out would be about three inches, so you'd be stepping down probably about 10 inches into the lanai area. And that's past code as far as a 1 O-inch rise. So that's where the whole problem started. CHAIRMAN DICKSON: Okay. At this point I'm going to go ahead and have the county present their full case. What I would have you do at this point is go ahead and have a seat and then I'll call you up as-- so that you can redirect questions to their witnesses, okay? Mr. Zachary, it's all yours. MR. ZACHARY: Okay, at this point the County would like to enter the Composite Exhibit A into evidence for the board in the county's packet. CHAIRMAN DICKSON: Okay. I need a motion to enter Exhibit Composite A. MR. JOSLIN: So moved. CHAIRMAN DICKSON: Second? MR. LLOYD: Second. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: So done. Go ahead. MR. ZACHARY: And I think you need to ask Mr. Greene if there's any objection to the county's packet as a -- CHAIRMAN DICKSON: Did you get a copy of this packet? MR. GREENE: Yes, sir, I did. CHAIRMAN DICKSON: Okay. Do you have any objection to US -- MR. GREENE: No, sir. CHAIRMAN DICKSON: Okay, thank you very much. MR. ZACHARY: At this time, the county would like to call Mrs. Greene-- not Mrs. Greene -- Mrs. Foster to the stand to tell us Page 34 February 18, 2004 her side of the story. CHAIRMAN DICKSON: If you would, please, would you state your name? And I need to have you sworn in, please. MS. FOSTER: Betty Foster. (Speaker was duly sworn.) MR. ZACHARY: Mrs. Foster, do you live here in Collier County? MS. FOSTER: Yes. MR. ZACHARY: And do you own a residence in Collier County? MS. FOSTER: Yes. 1547 Caxambas. MR. ZACHARY: Did there come a time that you contracted or made a contract with Daniel Greene to install tile at your home on Marco Island? MS. FOSTER: Yes, in June of last year. MR. ZACHARY: Okay. Could you tell the board your experience in how that came about and what happened as a result of your contracting with Mr. Greene? MS. FOSTER: Well, because we were intending to completely repaint the interior of the house, we were replacing cabinets back in that had been removed, so the house had been gutted, really. There was very little furniture in it. It was all piled in one comer. We had a painter working there that was painting the interior of the house, ceilings and all. We had the cabinet maker there that had taken them out and was waiting for Mr. Greene to do the tile. And he was recommended by two different people. He was recommended by my pool contractor, he was recommended by D&B Tile. Because I did go there to pick out the tile and I did ask about him. I did use him because he was a contractor that worked smaller jobs. He didn't have like a store, but he could work in and around the painter and the cabinet man. So he could do one section while they painted and, you know, move around and work with the painter. Page 35 February 18, 2004 It was a gravy job. There was nothing in the house. We were never told that there was any problem with the tile when it was picked out. I would have picked out something different if it had been a problem. It was a radial edged tile. I was never told that by him or by D&B Tile that will it would be difficult to lay. They never said anything about it. We left. We paid him $5,000 when we left. He said, "It's going to be about a $10,000 job, go pick out the tile." I picked out something that was a little bit more expensive. He said that will be another $1,000. So we gave him $5,000 and about two weeks later he called and he says, "I've started the work, I need more money." So we sent him another $3,000. About a week after that we got a lien letter from D&B Tile where he had not paid for the tile as yet, and we'd given him the $8,000. MR. ZACHARY: Has that been satisfied now, the lien? MS. FOSTER: Yes, it has been satisfied. MR. ZACHARY: Did you have to take care of that, or did he take care of it? MS. FOSTER: No, he took care of it. But, you know, that was the original 5,000 so we could pay for the tile. I wanted to pay for the tile up front. And then again, it was another two weeks or so, he wanted -- and in the meantime he said, "I've got some tile left over." Now, we haven't seen this job. And we had a friend that was in town and I said, "Would you go look at my tile and tell me how it's looking?" And she said, "Well, Betty, it's pretty tile but it's not grouted and it's not finished. It's just through the middle of the floor. It's not around the edges and bathroom and all." Okay. Well, about two weeks later he called and he said, "I have leftover tile and I will do the utility room with that leftover tile. There's enough to do it for an additional $750." I had no reason to think there was anything wrong with the job so far. The painter kind Page 36 February 18, 2004 of-- I said, "How's the tile going?" And he kind of ho hummed, you know, hmm, uhm. I did ask the cabinet guy and he said -- I said, "How does the tile look?" And he said, "All right." I told John, I said we've got a problem. So he wanted the 750. Well, about-- like I said, two weeks later he called for more money. And at this point now I still owe him an additional 3,000, plus the additional 750 for the utility room. I said, "Dan, I haven't even seen this. I don't feel comfortable giving you every bit of this money. I'm still in Tennessee, I'll be there in about 10 days." "Well, I've got the work almost completed and I'd like to be paid." So I held off-- I paid the 3,000 and held the 750 back. And he didn't really want me to do that, but I said, "I haven't even seen this job, you know. I'll be there in 10 days." So we got back and-- got back into town on Sunday morning, and I went over there and around the edges along the lanai doors were not done. There were places under the tile, I mean, they hadn't -- he had just cut it off and cut it off uneven. You could stick paper under five and six inches under the tile at different places. I never even countered to see how many times didn't have mastic under them, didn't have stuff under them. But it looks like a washboard. And so I waited till Monday morning. I had his cell number, I could have called him on Sunday, but I waited till Monday morning. I did ream him out, I really did. Because here, $11,000 later I've got rough -- your heels will catch on it. If you wear -- a woman wears a high heel, your heels will catch on the floor. Around where the dining table is, our kitchen table where we eat all the time, if you start to push your chair back, it catches. You have to lift your chair to push it back. It's awful. I called him and I reamed him out on Monday morning. He said he never had anybody talk to him like that. Now, I didn't curse him, but I did tell him I thought he was in the wrong business. He said he'd Page 37 February 18, 2004 been in this business for 25 years, I thought he'd been in the wrong business. Because it was not a custom job. It's a very unprofessional job. I talked to my pool contractor-- now, this is a pool contractor, not a pool man. He said, "Well, Dan didn't really do my work." ! said, "Well, you recommended him." He said, "Well, he didn't really do my work; somebody else did my work." So I talked to D&B Tile. "Well, all I can tell you is if the tile is any good, I can't tell you about the workmanship." And I said, "But you're recommending him. I used, you know, you as a recommendation for him." "Well, the tiles' good tile." That's all he would say. So Dan, when he finally did come to see me said, 'Tll come see you, and we'll talk about it on Tuesday." This was on Monday I talked to him. Then I talked to D&B Tile and D&B Tile said, 'Tll come look at it." Well, he and Dan showed up at the same time. They weren't supposed to, but they did. Dan had been drinking and he was angry at me that I didn't like his job. And he said, "Well, I'll straighten it out." Well, it was about a week later when him and another man came in to straighten it out. Well, they removed about 10 or 12 tiles and replaced them. But his idea of straightening out the ones that were kind of up like this was to grout it uphill. MR. ZACHARY: And how far would you say that the tiles were from being plumb or level to each other? MS. FOSTER: I don't know, but you can catch your heels on it and you can catch your bare foot on it if you hit it right. It's rough. MR. ZACHARY: Is this just a few places or is it -- MS. FOSTER: No, sir, it's 75 percent of the floor. Right through the middle. And I asked my -- then I started talking to everybody, because my paint guy, my paint contractor was kind of supposed to be in charge of this job, because he was going to make sure that the cabinet guy came back and he was going to coordinate everything. And I said, "How in the world -- why didn't you tell me what was Page 38 February 18, 2004 going on? How could Dan have done this? He supposedly has been in business for 25 years. He said, "There was a young man that did your tile, and he said he was in his twenties and said he didn't grout the tile, so it was hard to tell exactly how bad it was, because it was there for a long time not grouted." So it was just grouted just before we came back after the paint and everything. The contractors had to wait on him, they couldn't get him to come in and finish the job. The cabinet guys had to wait on it him. Sid worked around him, the painter. So it was just a mess. This was a gravy job. He was paid ahead of time and he could do it whenever he wanted to. There was no time line. He was given three months to do it. Well, he came in with a man to straighten it up, and even the man told me they removed 10 or 12 tiles, they grouted and everything. He said it would take probably in here, you're talking about 60 percent of the tile in our great room that would have to be removed. But that wouldn't even do the job, because he didn't do the proper underlayment to begin with. Now, let me explain something to you: We never questioned how he was going to put this tile down, what he was going to do. If it was the wrong kind of tile for a wood floor, if it needed an underlayment, it was never mentioned before we left town and before he started his job. Had he said you need this rot -- because carpet had been on this before. It had just had tile around the front of the kitchen area, the bar area. And the rest of it had been carpet. Even down the hallway and in one bathroom had been tile. So he didn't remove tile from this whole floor, some of it had been carpet. Even the hallway down into the bathroom was. But he never said you need this, he said I've got to put some plywood down. I said fine, Dan, do what you have to do. MR. ZACHARY: Was the carpet still on the floor when he came to give you the estimate of the job? Page 39 February 18, 2004 MS. FOSTER: Yes, the carpet was still on the floor. MR. ZACHARY: And to reiterate, you didn't discuss with him how -- the method that he was going to use? MS. FOSTER: No, sir. MR. ZACHARY: You thought that he was -- had experience and would put down the floor correctly? MS. FOSTER: He had been recommended by the people that sell the tile. MR. ZACHARY: How many times did he come back to try to rectify the situation? MS. FOSTER: He came back -- well, he came back several days in one week, but he didn't come for a week. And then they came back. And it finally got to the point where if you're looking at it, I mean, if you'd take up three or four tiles and put them down, then you'd have an edge on the ones that were left. And it -- I mean, he'd been there working, I don't know, three or four days of that next day, and it was obviously he was going nowhere, he was doing nothing. You know, I mean, it was not -- he might straighten up one area and mess up another. MR. ZACHARY: Okay. At this point then you still feel that there was still faulty workmanship that hasn't been corrected? MS. FOSTER: Yes, sir. I feel like he left that job to someone that didn't know how to lay tile. And he tried to straighten the mess up, and he came in and he laid a portion of it himself. He laid the hallway, supposedly, and the bathroom. And the least-- those were probably the best laid. Now, they still were not good, there were edges sticking up. But the bathroom and the utility room and the hallway and around the edges. But right through the middle of my great room, right through the middle of it where we use it the most, it's rougher than a cob. MR. ZACHARY: Do you feel like that creates a dangerous situation? Is there enough of a gap or unevenness in the floor that Page 40 February 18, 2004 might be -- cause a hazard to someone that's walking across the -- MS. FOSTER: Yes, I do. In some instances, yes. And in fact, I've already caught a high heel on it once and had to catch myself. MR. ZACHARY: Does the staff or any of the board have any questions for Mrs. Foster? CHAIRMAN DICKSON: Mr. Greene, do you have any questions for this witness? If so, I'll have you -- MR. GREENE: No, I don't. I don't. CHAIRMAN DICKSON: Okay. I have some questions. Did you get other bids? MS. FOSTER: No, sir, I didn't. CHAIRMAN DICKSON: You just got the one bid, nobody else? MS. FOSTER: No, sir, I didn't. I'm very sorry I didn't. CHAIRMAN DICKSON: Now, this item you call a lien letter, how long after the tile was purchased did you receive this? MS. FOSTER: I -- well, I've got it. I received it -- it was dated -- postmarked 7-7. I received it in Kentucky probably the 10th or 11 th. CHAIRMAN DICKSON: But when did he buy the tile? MS. FOSTER: I don't -- well, I would imagine he bought it right away in June when I gave him the first $5,000. CHAIRMAN DICKSON: Was it probably a notice to owner? MS. FOSTER: It may have been, yes, sir. CHAIRMAN DICKSON: Which is an entirely different issue, which is -- MS. FOSTER: It just says a lien thing on the front. CHAIRMAN DICKSON: It just has that-- MS. FOSTER: Um-hum. CHAIRMAN DICKSON: the property -- MS. FOSTER: Yes. CHAIRMAN DICKSON: MS. FOSTER: Yes. -- supplier has a right to file a lien on -- if he doesn't pay. Page 41 February 18, 2004 CHAIRMAN DICKSON: Okay, I might just let you know, that's very standard. It's a standard thing that takes place. It has no reflection on the contractor at all. MS. FOSTER: But if you pay for the tile when you pick it up, do you normally get that? CHAIRMAN DICKSON: It could be that, but also if you've -- MS. FOSTER: Do you? CHAIRMAN DICKSON: -- got credit-- if you've got credit, it's good business to go ahead and use your credit. Do we have photographs of this floor? MS. FOSTER: No, sir. I tried to take photographs, and to be honest with you, it's an off-white floor. There was just no way. I mean, you -- CHAIRMAN DICKSON: Do you realize how tied our hands are not having photographs of this? MS. FOSTER: Well, I called Mr. Bartoe, I called the office and they came out to see it, and also Mr. Ehlen has seen the tile. CHAIRMAN DICKSON: Okay. Did you ever pay the remaining $750? MS. FOSTER: Yes, sir, I did. CHAIRMAN DICKSON: Why? MS. FOSTER: He's been paid in full. Because I told him, we contracted with him and I paid him. That's what we were supposed to do. We held up to our end of the bargain. But I want to tell you something: He laid us away, he overcharged us and he gave us poor workmanship. CHAIRMAN DICKSON: But you owed him 750 when you got back in town, correct? MS. FOSTER: Yes. CHAIRMAN DICKSON: And you still gave him the 750? MS. FOSTER: He said he was trying to straighten it out, and he was in there to try to straighten it out. And when he was done I told Page 42 February 18, 2004 him, I said, "I told you I'd pay you and I paid you." CHAIRMAN DICKSON: Okay, now, how old is this house? MS. FOSTER: This house was built in 1986. CHAIRMAN DICKSON: And why does it have wood floors? Is it on stilts or is it on a -- MS. FOSTER: It's on a crawl space. CHAIRMAN DICKSON: It's a crawl space. MS. FOSTER: It's a crawl space under it. It has a slab on the bottom of the crawl space and then it's raised with a wood floor. CHAIRMAN DICKSON: And part of it already had tile, I assume -- MS. FOSTER: Around the kitchen. CHAIRMAN DICKSON: -- all the way in the bathrooms? MS. FOSTER: The bathroom had tile, the hallway did not, and the great room just had it around the kitchen area, just right around the bar. CHAIRMAN DICKSON: Did you put tile throughout the house? MS. FOSTER: Throughout. Well, I was going to take up the marble because I didn't like the marble in the dining room and the foyer. Thank God I didn't, because I'd have that mess there, too. CHAIRMAN DICKSON: That's all the questions I have. Anybody else? MR. LEWIS: Mrs. Foster, was anything ever said to you about the size of the tile not being prudent to the installation? MS. FOSTER: No, sir, not until I complained about the way the installation looked. MR. LEWIS: At any time did Mr. Greene gave you an indication that using a 19-inch square tile would not be conducive to the plywood substrate? MS. FOSTER: No, sir, not until I complained. MR. LEWIS: Did he suggest to you that there might be any Page 43 February 18, 2004 conditions that would be necessary to provide a proper substrate for the installation of that tile? MS. FOSTER: No, sir. He told me at one time he had to add some plywood where the carpet had been. And I said, "Dan, do whatever you need to do." MR. LEWIS: Mr. Greene brought forward a statement earlier in his opening statements that the floor was -- I believe, and correct me if I'm wrong, Mr. Greene -- out of level to a certain extent, that it might cause an unsafe and un-code proved condition at a step-down in I believe a sunken area? MR. GREENE: Yes. MR. LEWIS: 10 inches or something like that, 1 O-inch step? Did he ever bring that to your attention? MS. FOSTER: There is no such thing. There was tile in that area. It goes out the back door. He says it drops. It didn't drop before. Our doors all fit. They don't fit now. We took them down. MR. LEWIS: Doors, meaning your interior doors? MS. FOSTER: Interior door. MR. LEWIS: That's all the questions I had. MR. JOSLIN: I only have one. There were no other changes made to the home after his initial estimate was given, in the house, like construction going on or something changed on the flooring-- MS. FOSTER: No, sir. MR. JOSLIN: -- or a wall put in or -- MS. FOSTER: No, sir. MR. JOSLIN: -- nothing that would have changed his initial -- MS. FOSTER: No, sir. MR. JOSLIN: -- estimate? MS. FOSTER: No, sir. It was wide open. Cabinets were out. CHAIRMAN DICKSON: Mr. Zachary? MR. ZACHARY: I don't have any -- Page 44 February 18, 2004 CHAIRMAN DICKSON: Next witness. Or do you have any more? MR. ZACHARY: I have Mr. Ed Ehlen, from Ehlen Tile. Mr. Foster, did you want to testify? MR. FOSTER: Not necessarily. CHAIRMAN DICKSON: ! need for you to state your name, and I'll have you sworn in, sir. MR. EHLEN: My name's Ed Ehlen. E-H-L-E-N. (Speaker was duly sworn.) MR. ZACHARY: Mr. Ehlen, what's your occupation, sir? MR. EHLEN: I own a floor covering store down on Marco Island. MR. ZACHARY: Okay. And are you familiar with the methods and materials and the installation of tile? EHLEN: Yes. ZACHARY: Have you actually done the tile work MR. MR. yourself?. MR. EHLEN: Yes, I have. MR. ZACHARY: How long have you been in the tile business? MR. EHLEN: About 13 years. MR. ZACHARY: Okay. Would you say that you're familiar with the standards of workmanship that-- and the generally accepted standards in Collier County-- MR. EHLEN: Yes. MR. ZACHARY: -- with relation to workmanship and product and the way the job is finished and conducted? MR. EHLEN: Yes, I would. MR. contacted residence MR. MR. ZACHARY: Okay. Did you at some point -- were you to and inspect a floor covering job or a tile job at the Foster on Marco Island? EHLEN: Yes. I was called by Tom Bartoe. ZACHARY: Okay. What was the purpose? What did he Page 45 February 18, 2004 ask to you do when he called you to do that? MR. EHLEN: Basically he got a complaint about workmanship and wanted me to take a look and see if it was an acceptable job. MR. ZACHARY: Did you go over to the residence on Marco Island? MR. EHLEN: Yes, I did. MR. ZACHARY: And did you inspect the -- and when was that? When did you go over there? MR. EHLEN: I have to be honest with you, I really don't remember. A few months ago. Probably three or four months ago. MR. ZACHARY: Okay, so it was -- and when you went over there, can you describe to the board what you found and what was -- did Mr. Bartoe go with you? MR. EHLEN: Yes, I met Mr. Bartoe and another gentleman. MR. ZACHARY: What did you find when you went over and inspected that floor for workmanship and quality? MR. EHLEN: There were just a lot of highs and lows in the tile. The tile they used is a rectified tile. It was a very good tile. And when I say rectified, it's like marble. It's a piece of porcelain that is cut perfectly like marble. That's what it's made for. It's a very expensive tile. Which should make it very easy to have no difference in the grout joints. None whatsoever, because that's the way the tile's manufactured. MR. ZACHARY: Is it manufactured to have a very thin grout line? MR. EHLEN: Absolutely. That's what the word rectified means. It was a very good tile. What Mr. Greene stated is correct. We bid on jobs, Ehlen Floor Covering. I do probably five to 7,000 feet of tile a week. And I go into new construction homes, I go into a lot of residential homes that I'm replacing carpet with tile. I really can't see what's underneath that carpet, to be completely honest with you. And Mr. Greene is correct, Page 46 February 18, 2004 that he probably couldn't see it. I'll either do one of two things: I'll find out that the floor is absolutely terrible and eat the setting material myself and the time it takes to do it, or call the customer and say, listen, we pulled up your carpet, your pad and your tack strip and you have a major problem under there, what do you want to do to correct it? You know, what do you want me to do? I could not have possibly seen this. You've got the customer that will say hey, buddy, you bid it, you've got a signed contract, eat it. Then you've got the other customers that will say, well, what do we need to do to get it right? It sounds like Mr. and Mrs. Foster said do what you need do to get it right. He had to put sub-floor underneath it, which was the right thing to do. I do it a little different. I use Dura Rock. They used a glue on latex. We use stick to plywood. I just think it's going to dry out over time. I use Dura Rock. The only thing I can see they did wrong is somebody inexperienced, or that the floor got away from them. It probably was a difficult floor to work with. Rectified tile actually should be easy to work with because it's perfectly square. Somebody inexperienced got on that job. And it has happened to me. You know, I've been in the business 13 years and it's happened where I get a crew that the job got away from them. MR. ZACHARY: Okay, as far as the tile itself, as far as the workmanship, did you--what did you observe as far as the evenness of the tile? MR. EHLEN: They're out probably a good eighth to a quarter in some instances; I mean, highs and lows. MR. ZACHARY: And you said that this rectified tile is made to be installed with either no grout line or very thin grout line. Did you notice any difference in the size of the grout lines that were there? MR. EHLEN: They went from probably an eighth to almost half in some areas. Page 47 February 18, 2004 MR. ZACHARY: Okay. And did you notice that there were some grout lines where the tiles were uneven that were installed beveled or on an angle? MR. EHLEN: That's what they did to try to correct the highs and lows, they just tried to kind of snow drift the grout up to kind of mask the situation, so to speak. MR. ZACHARY: Okay. Did you notice any defect in the materials? MR. EHLEN: No. MR. ZACHARY: Okay, so this was basically an installation that was faulty. And would you consider the installation, as you saw it, to meet the generally accepted standards in Collier County in relation to the entire project? MR. EHLEN: No. MR. ZACHARY: I don't have any further questions for this witness. CHAIRMAN DICKSON: Mr. Ehlen, I'd like to first -- oh, I'm sorry, Mr. Greene, do you have any questions for-- MR. GREENE: I've got a statement. CHAIRMAN DICKSON: You don't have any questions right now? You can call him back up later, too, if you want. You'd just as soon wait? It's up to you. MR. GREENE: I'll just sit and wait. CHAIRMAN DICKSON: Okay. Mr. Ehlen, first of all, this board would like to thank you for your time. We do have a great deal of difficulty finding other contractors that will volunteer their time and -- like you have done and testify against a fellow contractor. MR. EHLEN: Which I don't like to do. CHAIRMAN DICKSON: It's not a pleasant situation, and we understand that, but we do appreciate you. The other comment I had when I was listening to you is I'm a Page 48 February 18, 2004 roofing contractor. Well, I have no idea what's going to be underneath a roof when I tear it off. But everyone in my trade has hidden damage clauses or clauses to protect them. I think you guys are flying blindly here, and I would never take a job where if I tore it off and found all sorts of problems that I was responsible. MR. EHLEN: We try to, with a lot of things we do, to put clauses on our contracts. Unforeseen problems with toilets or sub-floors. We try to do all that stuff. But there are certain things that as a consumer, you don't want to have a contract and have 30 clauses underneath it when the guy next door or the other six guys aren't doing that. So it makes people real suspicious if you have a clause for everything; well, my contract's $10,000 -- CHAIRMAN DICKSON: But you've got to cover yourself. MR. EHLEN: We try to, but there's a certain extent where people don't like those clauses. I have two brothers as partners and we're constantly fighting that battle on how many clauses do we put in to cover ourselves and still have the people comfortable and sign a contract? CHAIRMAN DICKSON: One or two and that's about it. MR. EHLEN: Yeah. CHAIRMAN DICKSON: You say in some places the differential was a half inch? MR. EHLEN: about three-eights, CHAIRMAN MR. EHLEN: CHAIRMAN difference? MR. EHLEN: places. CHAIRMAN DICKSON: MR. EHLEN: Honestly? In the grout joints. The differential was probably three-quarters. DICKSON: Grout joints. Right. DICKSON: And the height, how much of a Probably a good quarter in some certain -- some What was the cause of that? It looks like inexperience is all -- like I Page 49 February 18, 2004 was saying, it happens to the best of us. Somebody on that job, and I'm not blaming Mr. Greene, but somebody in his employment. The floor got away from him and he should have stopped and said I need somebody more experienced in. We could use up to a three-quarter inch notched trowel. I mean, we could make up a lot of differences in a floor to adjust it, not to have the highs and lows, and somebody just didn't take that precaution, didn't take the time to set it where it wasn't -- didn't have those quarter inch highs and lows. CHAIRMAN DICKSON: What would you say the percentage of tiles that are high or low? MR. EHLEN: They're probably about right at 75 percent. But the problem is then when you take out the six tiles here that are high and low, it affects the other four tiles around it. It's almost impossible to fix that floor without tearing up the whole thing. And it's unfortunate, and it may not sound quite right, but it's the truth that it's -- CHAIRMAN DICKSON: So it's not reparable. MR. EHLEN: In my opinion, absolutely not. And I think Mr. Greene would probably agree at this point, you can't get rid of the highs and lows without doing more damage to the surrounding areas. CHAIRMAN DICKSON: Okay. MR. JOSLIN: What is the normal grout line that this tile should have? MR. EHLEN: With this tile, their particular tile, it's rectified. It could have a 16th of an inch, if so desired. If they were told the 16th, that's what it should have. There's no standard grout joint. I have people that want a 16th; I have people that want a wide grout joint to get that rustic look. But generally we use an eighth-inch grout joint. MR. JOSLIN: Correct me if I'm wrong, but aren't there those little-- I forget what they call those-- MR. EHLEN: Spacers? Page 50 February 18, 2004 MR. JOSLIN: -- little spacers that go in? Wouldn't this -- if those were used, which I don't know if they have or not, but wouldn't this have rectified some of the problems as far as the distances they were separated in different locations? MR. EHLEN: Well, they couldn't have been used, but we have 16th inch. If I was doing a rectified tile like that -- and we do quite a bit of it in marble -- we'll use a 16th inch spacer. My standard installations, if you go on an Ehlen Floor Covering job today, we use eighth-inch spaces. Everybody wants a tighter grout joint. Sixteenth on a regular ceramic or porcelain is really not possible, because regular ceramics and porcelains, they're not perfect. They're not perfect. But rectified actually is perfect. It's made that way. MR. JOSLIN: And also, in the application installation, for it to have differences in heights to make it, I guess, look like a snow hill or whatever, wouldn't a level of some sort being placed on the floor to sort of check to see if there were highs and lows at the time the tile was done or damp in this situation? Wouldn't this have told someone that -- MR. EHLEN: Absolutely. I mean, with a level on that job site, you could have corrected this whole situation. MR. JOSLIN: Even while it was still wet, maybe. MR. EHLEN: Absolutely. CHAIRMAN DICKSON: Any other questions? MR. LEWIS: Mr. Chairman? CHAIRMAN DICKSON: Yes. MR. LEWIS: Mr. Ehlen, again, I'd like to reiterate the comment from the Chair earlier. Thank you for your time and your efforts. And I realize I've been on that side of a podium as a witness and I understand how difficult it can be, especially against a fellow contractor. Having said that, question for you: On your rectified tile, the 19 by 19, you say it's a perfectly square tile. Is it also perfectly flat? Page 51 February 18, 2004 MR. EHLEN: Supposed to be. It's really hard to get a tile perfectly flat. It very well could be, that rectified piece they have. But if they're out anything, it's a 16th. It's a minimal. I mean, I've had -- I did work for an aerospace engineer, and he took a piece of rectified material and put a square across it. And you could slide a piece of paper underneath it. And he thought that was unacceptable. That's what I've dealt with over the years. That is unacceptable, sliding a piece of paper under a square from comer to comer on a piece of rectified. But it's pretty much perfectly level. MR. LEWIS: Would you be comfortable then in saying that the tile being, because of the size of the tile and it being a rectified tile, that would not be part of the cause of the installation problem? MR. EHLEN: It really wouldn't be part of the cause. I think the inexperienced installation is part of the cause. MR. LEWIS: Do you happen to know what the setting materials were that were used in this particular job? MR. EHLEN: No, but I'm sure it was a thin set material. It wasn't set in mud, I know that, if that's what you're asking. It was a thin set installation. MR. LEWIS: Thank you. CHAIRMAN DICKSON: Anybody else? (No response.) CHAIRMAN DICKSON: County redirect? MR. ZACHARY: No, that's all the questions I have for this witness. CHAIRMAN DICKSON: Thank you, Mr. Ehlen. MR. ZACHARY: County has-- CHAIRMAN DICKSON: Yeah, hang on for a while, if you would. Or just have a seat while we're with the county. MR. ZACHARY: County has no more witnesses. CHAIRMAN DICKSON: No more questions. Page 52 February 18, 2004 I have -- I'd like to hear from Mr. Bartoe. MR. BARTOE: Staff would just like to add that in your packet, Page E-10 is Mr. Greene's letter that's a notification of the hearing. It was not sent to him certified mail. I have the original here, which he signed for on January 28th, 2004 in my office. He signed that he received a copy from me, along with Composite Exhibit A on that date, January 28th. CHAIRMAN DICKSON: Okay. MR. JOSLIN: Also, No. E-10, just for the record, the date of the actual certification of the mail says January 27th, 2204. CHAIRMAN DICKSON: I don't know if we'll be here then. MR. BARTOE: Very top. CHAIRMAN DICKSON: I may not. MR. LLOYD: January 27th, 2204. CHAIRMAN DICKSON: Yeah, Mr. Nonnenmacher might live that long, but-- CHAIRMAN DICKSON: Mr. Bartoe, you saw the floor. I just want to hear what you thought of it. MR. BARTOE: Speaking -- I cannot speak as an expert, as I am not an expert, but as a consumer, no, I did not like it at all. If it was mine, I would not want to accept it. CHAIRMAN DICKSON: And what we've heard described, was that accurate? MR. BARTOE: Yes, sir. CHAIRMAN DICKSON: Okay. And the reason I'm doing this is in the absence of photographs, since we all know you and your years here at the county, I just wanted to hear -- MR. BARTOE: Right, for 16 years now with investigations. And I really feel this would have been -- as Mrs. Foster stated, pictures wouldn't have done it justice. You would have had to have seen it in person. CHAIRMAN DICKSON: Okay. Page 53 February 18, 2004 Mr. Greene? MR. GREENE: Yes, sir. CHAIRMAN DICKSON: If I could have you come up here, sir. Now, you can present your case. And we are quasi judicial, so if you want to ask Mrs. Foster a question, or Mr. Ehlen -- am I saying that right, Ehlen -- a question, what I need to do is just let me know that and I'll bring them up to this podium over here, but I've got to have them at the podium. The floor is yours, sir. MR. GREENE: Okay. Again, because there is a drop-off, there's a swale in there, and I had three options to install that tile. One would be to mud the floor, but again, that's going to raise that whole floor up and project out 25 feet. You're going to have step-downs on either side. Second option would be to cut down where the garage door is, cut it down probably half, three-quarters of an inch. Now, your joists, they're two-by-four laid horizontally. So in doing that, you're going to weaken the whole thing up. So the third option I took upon myself was to put down quarter-inch solid core plywood. Held it down every six, eight inches, left a quarter of an inch grout joint -- or expansion joints, and I used a multi-flex thin set on top of it. In their dining room, they've got a marble floor. And you see a big crack where the whole thing is -- there's a swale right in through there, runs through the whole house. I think Mr. Bartoe will agree with me that the joists split right there and went the opposite way. So there's like a different layout there as far as the sub-floor. MR. JOSLIN: One second. This crack you're speaking of, is this in the existing home -- existing tile that's already set in the house? MR. GREENE: Yes, sir. Yes, sir. MR. JOSLIN: Not something that you were putting the tile Page 54 February 18, 2004 over? MR. GREENE: No. No, that was left there. And as a matter of fact, if you go over that marble, there's a lot of lippage (sic) in there also. That's apparently accepted. And it's a 12 by 12. You go over the 19-inch tile, it's going to escalate that a little bit more. But again, because of the configuration of the joists, there's ups and downs. I did the best I could to, you know, take care of what had to be done. And I gave her the opportunity to point out the pieces that she didn't like. I did the best I could to take care of that. And I said, "Is there anything else you want to do?" And she said no, and she paid me in full. As a matter of fact, she had me come back and do a back splash -- started doing the back splash. She told me what the tile was. I went to see the tile shop that morning, picked up the tile, I brought it down there, I started installing it. And she came in and said no, it's too gray. So I had to tear it off, wash it all down, put it back in the truck, wasted a day. And she got upset because I had charged a $50 restocking charge, which would come out of my pocket. MR. JOSLIN: Was this tile that she said picked out originally to set the back splash? MR. GREENE: This is tile that she had picked it out. Didn't even know what it was until that morning when I went to pick it up. MR. JOSLIN: You can continue. I have no more questions. MR. GREENE: I felt what I did was generally accepted standards what I had to work with. I did the best I could. And I honored the proposal that I had 100 percent. And, you know, obviously if she's going to be upset about things, she wouldn't have paid me. Again, I gave her the opportunity to take care of anything that she didn't like. I don't have a witness here, but I have a fellow there that he can, you know, verify that. MR. LLOYD: Over the three months of the installation, did you call them periodically and tell them the concern you had about the Page 55 February 18, 2004 installation of the tile? MR. GREENE: No, I was talking with the supervisor and I thought that that was his job. MR. LLOYD: The supervisor, being the painter? MR. GREENE: The painter. And as far as, you know, me not getting the job done, well, if you've got the painter in there, I can't work. If you've got a carpenter in there with his table saw set up and everything, I can't do any grouting, you know, so you can't -- you can't have two or three trades in there when the tile's setting up. It's got to set up at least overnight. So I had to pull off, take on other jobs. MR. LLOYD: And at no time did you notify the Fosters of this concern over the three-month period? MR. GREENE: N0, I didn't. No. I just did the best I could, because I was being pressured from the painter to get the kitchen done so he could get the cabinets put in there. MR. JOSLIN: I think that was expressed by Mrs. Foster too that they -- she hired independent contractors so they could work around each other. So I can understand-- MR. GREENE: But it's hard when you're doing tile work, because you can't walk on it right away. And then -- you know, I did the best I could to coordinate my schedule and their schedule. MR. BESWICK: Who did the actual work? MR. GREENE: I was there probably 75 percent of the time. I did have another guy there that was working for me. He's my son-in-law, basically. MR. BESWICK: How much experience does he have? MR. GREENE: He's got probably three years experience. He's still doing tile work now. But again, we're trying -- you put the floor down and if there's any lippage on there, yeah, you've got to pull it up and put a little more pins underneath there and try to get it as flat as possible. Again, because of the substrate. Page 56 February 18, 2004 It's an older home. And the undulation through where the joists are, they call it a Key West joist or something. I'm not sure -- Mr. Ehlen will know what they call it. It's a two-by-four horizontally laid and, 16 inches down below you have a two-by-four and then you have gracen (phonetic) coming in through there, which makes the floor do this. That's why I put down the quarter-inch plywood. Tile Council of America states that you've got to have inch, inch and a quarter substrate. So that's why I went that route. Again, the first installation process would be doing the mud work. But that is going to be out because of the height. You can't have that. Second would be cutting down a joist. And if you've got a two-by-four as your upper joist, you can't do that. So I opted for the third way to do it. MR. JOSLIN: What was the thickness of the setting materials that you used? MR. GREENE: The thickness? MR. JOSLIN: The thickness that was actually put down when you laid the tile down. MR. GREENE: It was probably a half inch. MR. JOSLIN: You put a half inch of material under the pile? MR. GREENE: Yeah. Normally I go three-eighths, something like that. But going half inch gives you a little more stability, you know, so it gives you a little more workmanship in trying to get those joints as straight as possible. But again, that floor, you know, 20 years old? CHAIRMAN DICKSON: Mr. Greene. MR. GREENE: Yes, sir. CHAIRMAN DICKSON: How long have you been in business? MR. GREENE: About 25 years. CHAIRMAN DICKSON: Twenty-five. Here in Collier? MR. GREENE: No, 15 year here in Collier. CHAIRMAN DICKSON: Never had any complaints? Page 57 February 18, 2004 job? MR. GREENE: No, sir. CHAIRMAN DICKSON: Is' this a good job? MR. GREENE: I did the best I could. CHAIRMAN DICKSON: But what's the end result? Is it a bad MR. GREENE: I don't think so. I think it's something that would be accepted. It's just something that they're very upset with me and they're -- you know, they've got more money than I'll ever have, and they're just, you know, upset. CHAIRMAN DICKSON: Folks, stay quiet and quit motioning me. No one interrupted you when you were talking. Okay? We understand each other? MR. GREENE: Again, I gave her the opportunity to take care of the things that she didn't like. I spent three days there popping out things. And the bottom line is I said, "Are you happy with this?" "Yes, what do I owe you?" CHAIRMAN DICKSON: But if this was your house, would you be happy with it? What would you have done differently? I know if MR. GREENE: Again, because of that downhill in the hallway right there, you know, to be honest with you, I don't know what I would have done. CHAIRMAN DICKSON: But it's not just the hallway. I mean, you can't stand on the hallway, okay? MR. GREENE: But that's where the whole job starts, right there. And it comes down and project that out. You know, you don't want to have a curb stepping from the dining room into -- you know, up into the kitchen area. And the same thing with the bedroom in the back of the house stepping up, you don't want that. CHAIRMAN DICKSON: Have you ever had a job that laid like this one? The end result? MR. GREENE: I've had some that had a little bit of lippage in Page 58 February 18, 2004 there, you know, yes. Like I say, in their dining room they got now, there's lippage in there also. And that's accepted. CHAIRMAN DICKSON: But what you're telling me with that answer is you've never had a job that had the deflections like this one, right? MR. GREENE: I don't think it's that bad, no, sir. CHAIRMAN DICKSON: Okay. So this is the worst one you've had. MR. GREENE: Yes. CHAIRMAN DICKSON: Don't let me put words in your mouth. MR. GREENE: Well, according to them, yes. CHAIRMAN DICKSON: According to you. I'm talking to you as a professional. MR. GREENE: with. I did the best I could with what I had to work CHAIRMAN DICKSON: But this one didn't run well. What could you have done differently to keep this from happening, in hindsight? MR. GREENE: I don't really know. I mean, I was I using spacers on there, and I don't know for a fact that all that stuff is cut exactly square. CHAIRMAN DICKSON: Would you have done a Dura-Crete? MR. GREENE: That wouldn't make any difference as far as the up and down. CHAIRMAN DICKSON: Yeah. MR. GREENE: Or metal lathe. You've got three different people here or two different people that, you know, did the different proposal. And again, I had three options, and I opted for the latter, you know, using quarter inch. And that is what-- CHAIRMAN DICKSON: My real question for you that is coming down the final question that I've got for you is because we Page 59 February 18, 2004 have to make some decision up here today -- MR. GREENE: I understand. CHAIRMAN DICKSON: -- why didn't you ever pick up the phone and call these people and say we've got a problem? Did you -- MR. GREENE: I was in contact with the supervisor, and I didn't think it was my duty to do that. CHAIRMAN DICKSON: But no, no, no, no, no, no. Don't cop out on me like that. You contracted with the homeowners. You did not contract with the general contractor. If that was the general contractor, that would be fine. Your contract was with the homeowners and they signed the contract. So why did you not call these people and say we've got a problem, instead of just continuing on? MR. GREENE: Because I was being pushed by painters, paying the cabinet guys to get the floor done. Okay, I may be at fault for not doing that. CHAIRMAN DICKSON: But your responsibility was to the homeowner. MR. GREENE: Yes. CHAIRMAN DICKSON: See, I would have picked up the phone and we've got a problem here, it's not going to turn out well. Instead you just charged on and now we're where we are today. Whereas if you would have made that phone call, maybe we wouldn't be where we are today. You've been doing this long enough to know better. MR. GREENE: Yes, sir. CHAIRMAN DICKSON: Because you already told me the job is one of the worst ones you've had. MR. GREENE: One of the worse substrates I had to work with. I did the best I could and I thought it was generally acceptable as far as the installation process. CHAIRMAN DICKSON: Next time you call, right? Page 60 February 18, 2004 MR. GREENE: Yes, sir. CHAIRMAN DICKSON: That's all the questions I have. MR. LLOYD: I have a question. To make the floor right, what has to be done? MR. GREENE: Again, I don't really know. I don't really know. Because you've got existing elevations and then a foyer and also in the dining room, so -- and the floor does this. I mean, I have no idea. I mean, unless you cut out that whole section, dropped it down, poured the slab, and then built it back up to the height of where that garage door is. But then again, you're bringing it up above the step of the lanai. The step is right there and you'd be about 10 inches, roughly. And that is not code, 1 O-inch step, 1 O-inch rise. MR. LLOYD: So the consumer, in order to get this floor fixed, you know, relies heavily on professionals, yourself being one. And they wouldn't have a clue as to what needs to be done, and you say you don't. So what option does the homeowner now have with this floor, in your opinion? MR. GREENE: I don't really know the answer to that question. I don't know. MR. LLOYD: MR. you went MR. MR. there? Thank you. JOSLIN: You gave an estimate for this job I guess when to inspect the job and you spoke to the homeowners? GREENE: Yes. JOSLIN: You physically looked at what when you went MR. GREENE: What I saw was tile on the floor, carpet on the floor. MR. JOSLIN: Carpet on the floor. MR. GREENE: And the tile that was there was an eight-inch tile, fairly half-inch joint, cushion edge, rounded edge on there. So I started busting that up and I found out that there's no underlayment on the top of the sub-floor. And then when I pulled up the carpet, you Page 61 February 18, 2004 know, there again there's some spots, but I thought I could build that up by using setting material. MR. JOSLIN: Okay, that's what I was driving at. So in essence, then what you've done is you gave an estimate to go and do this job, and then when you actually got into the job and you tore off the carpeting and you tore off the tile, then you found the problem. Again, going back to what Mr. Dickson says, that would have been the perfect time for you at that point to realize that there would be a problem if you tried to set this, but you chose to continue with the job, basing it on your expertise, and continued to set the tile. Now it's come out wrong, and now we have to make a decision here as far as if it was a correct decision. MR. GREENE: Again, I did the best I could with what I had to work with. MR. JOSLIN: I kind of think that you could have saved yourself a lot of aggravation and you wouldn't be here today if that phone call had been made to these people. They don't seem like un -- what's the word I'm looking for, uncooperative -- CHAIRMAN DICKSON: Unreasonable. MR. JOSLIN: -- unreasonable people that if you'd have told them that we have a problem here and we need to do something else, we need to cover some options that I need to do in order to make this come out like you want it. Instead you chose to continue that job. And unfortunately, as a contractor, once you accept it, you own it. That's the only questions I have, I guess. CHAIRMAN DICKSON: Anybody else? MR. LEWIS: Mr. Greene? MR. GREENE: Yes, sir. MR. LEWIS: There was a mention of the grout joints being anywhere from one-eighth of an inch to almost a half an inch, if not a half an inch. Do you know of any of those locations? And if so, where are those? Page 62 February 18, 2004 MR. GREENE: They may be -- they may vary a little bit. But again, you get a floor that's off a little bit, it may open it up. I don't believe there's anything close to half an inch. Not even close. And I don't believe there's anything close to being a quarter of an inch as far as lippage. You know, I was using spacers as we were putting it in. MR. LEWIS: You used eighth-inch spacers? MR. GREENE: I think it was three-sixteenths. MR. LEWIS: Which would expand the size. MR. GREENE: Which would expand the size. And again, because of the undulation of the floor, a little wider joint may be a little more forgiving as far as the ups and downs. MR. LEWIS: Speaking of the uneven floor, when you discovered this after tearing out the carpet and tile, you made the statement, correct me if I'm wrong, that you took one of three options MR. GREENE: Yes, sir. MR. LEWIS: -- of trying to compensate for the substrate, and that being putting down quarter-inch tile on plywood. MR. GREENE: Yes. MR. LEWIS: Why or do you actually -- do you think that that was the proper mode of repair? And at what time, or did you ever think that maybe that wasn't enough in order to compensate for the substrate pavers? MR. GREENE: No, again, the three options were mudding it, cutting down through the sub-floor, cutting down through the joists, or going with quarter-inch plywood, solid core, nailed quarter-inch expansion joints. MR. LEWIS: Okay. So by choosing the plywood glue-on, this has been, I'll call it, a repair or a fix for uneven substrate that you've used in prior instances? MR. GREENE: No, it's basically there because Tile Council of Page 63 February 18, 2004 America states you've got to have an inch, inch-and-a-quarter substrate, which is your sub-floor and your underlayment. And again, I've never seen a joist system like this. MR. LEWIS: You've never seen a floor joist? MR. GREENE: A joist system like this. Two-by-fours laid horizontally, subfloor going on top of two-by-fours. And then you've got another one sixteen inches down here with cross braces. MR. LEWIS: Two-by-four cross braces. MR. GREENE: Two-by-four cross braces. MR. LEWIS: It's called a floor joist. It's a floor truss system that's engineered by an engineering company -- MR. GREENE: Okay, well-- MR. LEWIS: -- in the State of Florida, and they're very common. So I'm surprised that you haven't seen one, but that's fine. MR. GREENE: Mostly the floors are concrete down here. MR. LEWIS: Okay. So getting back to the plywood, the reason you put the plywood down was just to create a thickness for the substrate as per the tile manufacturer's recommendations or installation recommendations not to create a level or an even floor? MR. GREENE: Yes. MR. LEWIS: Thank you. CHAIRMAN DICKSON: Anybody else? Mr. Zachary? MR. ZACHARY: I think that you've asked all the questions that I was prepared to ask. I don't have any further questions at this point. CHAIRMAN DICKSON: At this point, if you would, just have a seat for just a minute. Unless -- you have anything else? MR. GREENE: No, I just think I fulfilled -- CHAIRMAN DICKSON: You'll get a chance to make a closing statement. Is it appropriate to do -- before we do closing statements, Mr. Neale, I want to ask Mr. Ehlen a question. Page 64 February 18, 2004 MR. NEALE: You certainly can. CHAIRMAN DICKSON: Is that okay? Mr. Ehlen, would you come up to this microphone. You've already been sworn in. I'm reading on your proposal which, by the way, let me make a comment about both of your proposals. Neither one of them have your license number on it. State statute -- I'm sorry, but we're the guys that do that, okay? MR. NONNENMACHER: I object, irrelevant. CHAIRMAN DICKSON: I know. And I'm not chastising -- if you through all of them, but technically it's supposed to be on your proposal, too, okay? And you've really got to change yours. MR. GREENE: I just became incorporated, so this is what I had at that particular time, so -- CHAIRMAN DICKSON: Yeah, because there's a comment on yours that Workers' Compensation and liability will be taken out by blank. I've just never seen that one. Get rid of that one. But anyway, you've got on your proposal, Mr. Ehlan, installation cannot be guaranteed over a plywood substrate floor. And then you go on to tell me how you're going to put down that -- MR. EHLEN: Dura Rock. CHAIRMAN DICKSON: -- Dura Rock. But basically, what you're saying is even with Dura Lock (sic). MR. EHLEN: Dura Rock. CHAIRMAN DICKSON: Dura Rock, you're not guaranteeing it. MR. EHLEN: Yes, I will. CHAIRMAN DICKSON: You would with Dura Rock? MR. EHLEN: If I'm over Dura Rock, I will guarantee the installation. It's just what they asked me to do here was take up -- get a quote for taking up that tile and going over the substrate that was put down. And I just -- and a lot of flooring contractors still believe in putting, you know, a multi-purpose thin set over plywood sub-floor. I Page 65 February 18, 2004 do not. I want Dura Rock. Rock. It's concrete board. CHAIRMAN DICKSON: going to be -- MR. EHLEN: 18,000. CHAIRMAN DICKSON: MR. EHLEN: Correct. CHAIRMAN DICKSON: because -- MR. EHLEN: Correct. I think my thin set sticks better to Dura But I will guarantee it. Okay, so your total price is really -- $18,190. But what's at issue here is the 12,190, CHAIRMAN DICKSON: -- it's something we should have looked at before we probably laid all the tile, this $6,000 job. MR. EHLEN: Exactly. CHAIRMAN DICKSON: Okay. And if you do the Dura Rock -- there's also one in roofing called Dura Lock. MR. EHLEN: Oh, okay. CHAIRMAN DICKSON: I don't think much of it. But this Dura Rock, if you do that, you will guarantee it? Absolutely. DICKSON: And would you do this over all MR. EHLEN: CHAIRMAN plywood floors? MR. EHLEN: Yeah. I did. Now, there's other companies that use wire lathe. There's other companies that just put down another half-inch of plywood. I believe the plywood will dry out and thin set will lose its bond over time. CHAIRMAN DICKSON: What do they do up north? Everything up there is plywood. MR. EHLEN: A lot of them up north, a lot of the old timers will use wire lathe. They'll screw wire lathe with tar paper on the back, and that's what they do, and it works fine. I just think Dura Rock's a whole lot easier, it gives your floor a little more strength, you know, you offset the joints. It's just what I believe. I've been doing it for 13 Page 66 February 18, 2004 years. I'm not a guru at it, but I've never had a problem using Dura Rock on wood sub-floors. Although we don't run into it that much. CHAIRMAN DICKSON: No, you don't down here. MR. EHLEN: He's absolutely correct, I might do 10 Dura Rock or over wood sub-floor a year where I do probably 20 jobs a week in condominiums and houses that are all concrete subfloors. But they don't deal with crack suppression membrane up north either, like we do with our concrete substrates down here. So it's just different installation techniques. CHAIRMAN DICKSON: Okay. Anybody else have any questions of him? MR. LEWIS: Yes. Mr. Ehlen, on your proposal, you've got $7,475, which is approximately 1,150 square foot at 6.50 allowance? MR. EHLEN: Correct. MR. LEWIS: Is that a close estimate to what is down there? MR. EHLEN: Yes. What I did here, in all honesty, was just try to get him a number together. I would love to see Mr. Greene fix that job, tear it up and redo it and me have absolutely nothing to do with it and not be standing in front of everybody here either, to be honest with you. I'm not looking for the job by any means. CHAIRMAN DICKSON: I understand. MR. LEWIS: We appreciate that, we're just looking for some information. MR. EHLEN: Sure. It's a very close price. MR. LEWIS: Okay. And at 6.50 a square foot for the allowance number, do you feel that's a commensurate number that would pay for the rectified tile and the installation as -- if this was not a problem and you did go down to do this job for the first time? MR. EHLEN: Yes. MR. LEWIS: Approximately how much would you think it would cost to -- if this was back to square one or day one, how much Page 67 February 18, 2004 would it approximately cost to remove the carpet and the existing tile that was there? Would you have any idea to that? MR. EHLEN: I don't have the square footage that way. Minimal amount of money. $500 to take out the -- maybe a little more, because I don't know how much tile was there. I wasn't there in the beginning to see if there was 400 feet of tile in the kitchen or 100 feet. Generally it's about 2 to $3.00 a square foot to tear out. We all have different rates. I was probably on the high side. I would take $3.00 a square foot. That's what I charge to tear out. Mr. Greene may charge $2.00 a square foot. CHAIRMAN DICKSON: It pretty well confirms to me that you guys are pretty close on prices, because even though with his total being 11,800 with the change orders, you're 12,190. But instead of pulling up carpet in some cases, you're pulling up tile. MR. EHLEN: I think I'm a little low, actually, as opposed to what he got originally. Because he was just tearing up a lot of carpet and very little tile. MR. LEWIS: Yeah, he would have been at -- if we estimated $1,000 for removal at day one, he would have been around $8,500 for the complete job, versus 11,000. CHAIRMAN DICKSON: Anybody else? (No response.) CHAIRMAN DICKSON: Again, thank you for your time. I appreciate that. At this point, since no one had redirect with questions on you, I mean, you're free to go, you're welcome to stay, do whatever you want. But again, we appreciate you. MR. EHLEN: I've got to get back to work. MR. NEALE: We should make sure that Mr. Greene, has -- if he does have any questions for Mr. Ehlen, that he does ask-- CHAIRMAN DICKSON: Do you have any questions for him, Mr. Greene? Page 68 February 18, 2004 MR. GREENE: floor, to level it off?. answer. MR. GREENE: Yes, I do. CHAIRMAN DICKSON: Okay, come back up and let's do them now. MR. GREENE: How would you propose to take care of that floor, to level it off?. MR. EHLEN: Excuse me? How would you propose to take care of that The question they asked, I didn't know the MR. EHLEN: After I got everything up -- CHAIRMAN DICKSON: I need for you to talk into the mic. MR. EHLEN: After I got everything up, I would get a straight edger out like you did and see if it needed to be mudded. There's an outside chance that that floor may need to be mudded. Messing with the floor joists is -- that's not even an option, because that's structural. I mean, you're not going to touchthose. The floor could have been mudded. The height differences that Mr. Greene's talking about, we deal with that all the time. I do a lot of custom villas on Marco. We put a lot of marble in it. I raise floors an inch and a half on a weekly basis. And the contracts have two choices: They either put stringers in or dead men in the bedrooms and put plywood sub-floors, or we just mud those floors up also to get the height right. So the height differences in the house are easily rectified. The only mistake that Mr. Greene had was not calling him and saying here's what we need to do. We need to do one or two things. MR. GREENE: But my question is to make the existing floor level with a new floor that you're putting in, and if you're projecting that three-quarter-inch drop and six foot, taking that out, you're going to have a curb right there. How are you going to take care of that? MR. EHLEN: Honestly? MR. GREENE: Yes. Page 69 February 18, 2004 MR. EHLEN: I don't think you have a three-quarter-inch drop at six foot. That's -- I was there, I don't think you have that. And I would use the half-inch notch trowel, I would use a three-quarter-inch notch trowel. I mean, that would help. But I don't believe there's a three-quarter inch drop. And I don't want to get in a spitting match with you, that's not why I'm here. I just -- I was there. And if you could show me a three-quarter-inch drop at six feet. It's not there. CHAIRMAN DICKSON: Any other questions? MR. JOSLIN: This three-quarter-inch drop that we're speaking of, real quickly, this is a difference between the -- where the marble tile floor was and where you're transitioning from that floor to the new floor? MR. GREENE: No, it's where you walk up the stairs from the garage. It's raised, like a basement, so to speak. And you walk in that door from the garage and it drops down. And again, you'd take that drop-down right there, there is a drop down, and you project that out, I think it's like 25 feet to the back of the house. You know, mudding that is going to raise everything up to make it level. You can't have the floor tilting down. You're going to have all your baseboard tilting down and everything. You know, to make it level you have to come off of your high point. You know, you get a transit and find your high point and that's where it's going to be, right there by that door. So that's why, you know, mud would not work, cutting the joists down wouldn't work. The only option I had was a quarter-inch plywood. And I tried to build it up. And again, where the dining room is, there's a crack and you see where that has got a swale to it. In trying to build this stuff up, you know, I mean, it fought me for a while. And I did the best I could with what I had to work with. MR. JOSLIN: Is this the same thing you saw on your inspection? MR. EHLEN: Yeah, there seems to be a high floor joist there. Page 70 February 18, 2004 Where he's talking about, I don't think it's three-quarters. Another thing that could have been done is using the quarter-inch glue-on on one side of it and then not putting the glue-on right over top of it. What I've done in houses, I did one a couple of weeks ago where he had a crown floor joist and we Dura Rock'd the whole floor. And the crown caused a bow in the floor, probably only about two-foot wide. The floor joist is running this way and the bow is out about two foot. I ran my Dura Rock about a foot half from each side of that and bridged that with thin set so my thin set went to nothing. MR. JOSLIN: I understand what you're saying. MR. EHLEN: And I -- you're able to compensate those things. You really are. It's what we do. It's not what we run into every day, but I did it a couple weeks ago on a house in Marco. And no doubt, it's there and you just have to -- MR. LEWIS: Mr. Ehlen, one other question. MR. EHLEN: Sure. MR. LEWIS: Just as -- in what you just explained to us, isn't that a common practice to do that? Sometimes it's referred to as floating a floor or floating a floatings material? MR. EHLEN: I absolutely do quite a bit, even in concrete substrates. I do contractors that want the floors completely floated before I even lay a piece of crack suppression paper. You know, they don't want me mudding things up. They don't want using three-quarter-inch trowel. They want me to find the high spot and go off of that and float their floors. Everyone has a different way of doing it. MR. LEWIS: Thank you. MR. GREENE: Again, going back to the existing marble floor, if you put half-inch on there plus the tile, you bring it up three-quarters, maybe seven-eighths of an inch. MR. EHLEN: Right. MR. GREENE: Again, you're going to have a step-up there. Page 71 February 18, 2004 MR. EHLEN: Where? MR. GREENE: From the dining room to the kitchen. MR. EHLEN: You could always address those. You're probably correct, by the time you put the half-inch, let's say you could still use a three-quarter-inch notched trowel on the tile, their -- the Fosters would have to understand that you may have transition issues. No doubt about it. I agree with you there, that you're going to have transition issues. You are going to have transition issues at your bedroom door where the carpet went in, guaranteed. But those are the things that you can take a transition at a doorway and we float them out six foot. Some of my contractors say, "You're not floating it six foot, I want that hole 12 by 16 room dry packed and raised up an inch and a half. It all depends on what people want to pay for. MR. GREENE: But there again, going into the lanai where the steps are, you've got code as far as the rise on your steps, and that's got to be within seven, eight inches. And that would have brought that up above that, and that would have been cool. You know, I mean, there's no permits pulled on this house at all and it's something that I didn't have an inspector come out there to go over these details, so I just, you know, did the best I could with what I had to work with. CHAIRMAN DICKSON: Any other questions for Mr. Ehlen? MR. GREENE: I don't. CHAIRMAN DICKSON: You're free to go. MR. EHLEN: I'm free? Thank you. CHAIRMAN DICKSON: The permit issue, I'm sure county caught that. But there should have been a permit job on this job, shouldn't there? MR. BARTOE: Not the job I was there to investigate. CHAIRMAN DICKSON: That's right. Well, you don't pull a Page 72 February 1 g, 2004 permit for painting. MR. BARTOE: No, tile job. CHAIRMAN DICKSON: Tile job. Yeah, you don't pull a permit for that. You don't pull a permit for cabinets. MR. BARTOE: Everything was done when I was there. MR. GREENE: Plumbing and electrical you've got to pull permits for. CHAIRMAN DICKSON: I wouldn't look to -- I'm kind of discounting the whole comment, because I wouldn't look to an inspector for advice in that area anyway. MR. GREENE: No, not in the tile process, but because of the height of the steps, you know, I've had to, you know, be within three-sixteenth of an inch as far as rise and tread -- CHAIRMAN DICKSON: I understand. MR. GREENE: -- and doing it that way. And I don't have to pull permits for tile, no. But if you've got an inspector down there, you can just run that by him and say this is what we've got here, it's not going to work. CHAIRMAN DICKSON: Okay. Get you to have a seat again. Mr. Zachary, I need for-- closing arguments. MR. ZACHARY: Well, I'll do a quick summation. I don't want to go back over all the testimony, but you heard Mrs. Foster come up and tell you about the condition of the tile when she got back from Kentucky and inspected that, that there was -- she could run a piece of paper under the tile, that there was no mastic, that there were uneven tiles, uneven grout. The chairs catch as they try to pull them in and out from the tables. That it created a dangerous condition; that she considers that the unevenness of the tile is actually enough that it would be dangerous. Mr. Ehlen came and he also confirmed that there was uneven tile, that the grout lines ran from an eighth-inch to a half an inch. That in order to compensate for some of the uneven tile, I believe he called it Page 73 February 18, 2004 a snow drifted in grout to bevel in the angle. So he's confirmed that that -- with his experience, that he agrees with the homeowner that the contractor failed to correct what he considered to be faulty workmanship in the job, and that it did not meet the -- did not meet the generally accepted standards in Collier County in relationship to the project. That the -- Mr. Greene told you that the sub-floor undulations, when he initially got up here, were the cause of the problem. But I think that everybody probably agrees with that, that that undulating substrata has caused the problem. But he also admitted that when he added the quarter-inch Ruan (phonetic) plywood to that substrata, he was only trying to correct a thickness problem to meet a code, not trying to correct that undulation in the sub-floor. It was also brought out that that would have been the time to get a hold of the homeowners and say we've got a real problem here. We've got -- after he said that he noticed that there was a drop and there would be discrepancies in the levelness of the floor, that would have been the time to get ahold of the homeowner and tell them that they had a problem. But he also said that at no time did he to do that. The homeowners have said that, too. So in close, you've heard testimony, and also a confirmation from Mr. Bartoe that the job has faulty workmanship and that he attempted to correct it but at this time it's still not corrected and the homeowners are still out thousands of dollars and the job has not been done correctly. CHAIRMAN DICKSON: Mr. Greene? MR. GREENE: Yes, sir. CHAIRMAN DICKSON: Can ! get to you come back up and make whatever closing statement you want to make? MR. GREENE: I guess the only thing I could say is I gave the Fosters every opportunity to have me take care of whatever had to be done. And they pointed out areas that they were unhappy with. I did Page 74 February 18, 2004 the best I could before I was paid. And paying me in full was saying that they're going to accept the job. That's all I can say. That's up to the board to -- that's all I can say. CHAIRMAN DICKSON: Thank you. Mr. Zachary, anything? MR. ZACHARY: Just on rebuttal, the county would be asking that the Fosters be made whole, that the restitution be paid, or the cost of removing and redoing the job to correct the faulty workmanship and the substandard installation that's in their house at this time. CHAIRMAN DICKSON: Anybody else? (No response.) CHAIRMAN DICKSON: Okay, that ends the public hearing. If no one has anything else, I need a motion to close the public hearing. MR. JOSLIN: I make a motion to close the public hearing. CHAIRMAN DICKSON: Second? MR. LLOYD: Second. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: All right, just for everyone's edification, that's what I explained before. Now we're going to discuss the case, and basically you're just eavesdropping. MR. NEALE: And what I'd like to do prior to that is just sort of lay out for the board-- and I think everyone here has heard this before, but I would like to reiterate it because we don't necessarily see a case every hearing. This board shall ascertain in its deliberations that the fundamental fairness and due process have been afforded to the respondent. However, pursuant to the Collier County Ordinance and Florida Statutes, the formal Rules of Evidence, as set out in the Florida Statutes, do not apply. The board shall exclude from its deliberations irrelevant, immaterial and cumulative testimony, and shall admit and consider all Page 75 February 18, 2004 other evidence of a type commonly relied upon by a reasonably prudent person in the conduct of their affairs. This is whether or not the evidence so admitted would be admissible in a court of law or equity. As noted, hearsay may be used to explain or supplement any other evidence in this matter. Hearsay by itself is not sufficient to support a finding in this case or any other case unless it would be admissible over objection in a civil court. The standard of proof in this type of case, wherein the respondent may lose his privileges to practice his profession is that the evidence presented by the complainant must prove the complainant's case in a clear and convincing matter. This burden of proof on the complainant is a larger burden than the preponderance of the evidence standards set for civil cases. The standards establish sanctions other than those affecting his license is that of a preponderance of the evidence, or the same as that would be found in a civil case. The standards of evidence are to be weighed solely as to the charge set out in the complaint as (sic) Ordinance 90-105, Section 4.1.10 as amended. The charge made is that the contractor, Mr. Greene, failed to promptly correct faulty workmanship or promptly replace faulty materials, installed contrary to provisions of the construction contract. Faulty workmanship means work that is not commenced, not continued or not completed in accordance with all specifications of the applicable written agreement. Fault workmanship includes any material flaws in the quality and/or quantity of the unfinished or finished work product, including any item that does not function properly as a part of the entire project. If there is no written agreement provision regarding the specific faulty workmanship issue, faulty workmanship exists if the work, process, product or part thereof does not meet generally accepted Page 76 February 18, 2004 standards in Collier County in relation to the entire project. Faulty workmanship does not include matters of aesthetics, unless the aesthetically related item clearly violates a written contract specification directly related thereto. In order to support a finding that the respondent is in violation of the ordinance, this board must find facts that show the violations were actually committed by the respondent as a license holder. The facts must also show to a clear and convincing standard the legal conclusion that the respondent was in violation of that section. These charges are the only ones that the board may decide upon, as they are the only ones to which the respondent has had the opportunity to prepare a defense. The decision made by this board shall be stated orally at this hearing and is effective upon being read by the board. The respondent, if found in violation, has certain appeal rights to this board, the courts and the State Construction Industry Licensing Board, as set out in the ordinance in the Florida Statutes and Rules. If the board is unable to issue a decision immediately following this hearing because of questions of law or other matters of such a nature that a decision may not be made at this hearing, the board may withhold its decision until a subsequent meeting. The board shall vote upon the evidence presented on all areas, and if it finds the respondent in violation, adopt the administrative complaint. The board shall also make findings of fact and conclusions of law in support of the charges set out in the administrative complaint. And you may now go ahead. CHAIRMAN DICKSON: And Mr. Neale, we've got two versions of the order up here. And I think this one that starts off with an underlined -- or starts off with order, is that the newest one? MR. NEALE: That -- let me take a look and see. CHAIRMAN DICKSON: I think this is the more recent one, Page 77 February 18, 2004 maybe. Is that the current one? MR. NEALE: This is a recommendation from the state. CHAIRMAN DICKSON: Basically I should first read the order, right? We'll use this one. Discussion, gentlemen? MR. LLOYD: My opinion is that Mr. Greeneneeds to give restitution to the Fosters for the amount to correct the floor to a proper condition. It looks like one estimate is at $12,000. I think he needs to pay for that floor to be done properly. MR. LEWIS: Actually, just a point of correction there. I'm sorry, Richard. MR. JOSLIN: Go ahead. MR. LEWIS: It's $18,000 if we use Mr. Ehlen's proposal. CHAIRMAN DICKSON: Yeah, but the Dura Rock was over and above, which he never did anyway. MR. LEWIS: Right. MR. JOSLIN: There's another contractor here. You saw that, right? CHAIRMAN DICKSON: Yeah, there's another proposal. MR. NEALE: If I may, at this point, the board is just -- should be just considering whether he did violate the ordinance as written. The matter of sanctions will be -- should be discussed subsequent to actually determining if he is in violation. Looks like that train may have already left the station. CHAIRMAN DICKSON: Thank you, Mr. Neale. MR. LLOYD: Sorry. CHAIRMAN DICKSON: Never go against him. MR. LLOYD: I believe that Mr. Greene did in fact violate. MR. NEALE: So what we would need is -- for clarification, what we would need is a motion from the board to be voted upon that -- whether he's in violation or not. CHAIRMAN DICKSON: Oh, I understand. We're getting there. Page 78 February 18, 2004 MR. NEALE: Yeah. Subsequent to that would be the discussion and vote upon the violations. And then the third step that would have to be taken is whether there would be any action recommended to the Florida Construction Industry Licensing Board. MR. LLOYD: Thank you. Are you looking for a motion? CHAIRMAN DICKSON: I'm looking for a motion. MR. LLOYD: I'm going to make a motion that we find Mr. Greene in violation. MR. LEWIS: Of?. CHAIRMAN DICKSON: Of?. MR. LLOYD: Of fault -- 4.1.10 -- can I just use that? CHAIRMAN DICKSON: Yeah, that's all you need. MR. LLOYD: 4.1.10. MR. NEALE: And if you could add to the motion that also the board adopts the administrative complaint as presented. MR. LLOYD: As presented? MR. NEALE: Yeah. CHAIRMAN DICKSON: Go ahead and do that. MR. LLOYD: So stated. I don't know that I have a copy of that, that's my concern. MR. NEALE: It was the file that was with your packet. MR. LLOYD: Just read this whole paragraph? MR. JOSLIN: That's it. CHAIRMAN DICKSON: I'll do that in the order, right? MR. NEALE: Yeah, it can just be incorporated. And Mr. Dickson usually takes care of that. CHAIRMAN DICKSON: I'll do that in the order, that's okay. MR. LLOYD: Itve never done that before. CHAIRMAN DICKSON: No. Page 79 February 18, 2004 I have a motion. Do I have a second? MR. JOSLIN: Joslin, second. CHAIRMAN DICKSON: All those -- oh, now we do discussion before we vote. MR. NEALE: But not to discuss sanctions at this point. CHAIRMAN DICKSON: Not to discuss sanctions. MR. LLOYD: Whether or not he's -- CHAIRMAN DICKSON: It's plain and simple. It's just a job that went bad. MR. LEWIS: I hate to play Monday morning quarterback, but -- CHAIRMAN DICKSON: I do, too. MR. LEWIS: -- it's like you said, plain and simple, the job went bad. The man, on his behalf, he did try to do something for the job but I think it's just at the point where it's too bad, too much. So not seeing the job, I hate to say that, but just from the testimony of the others, I'd have to agree that it's faulty workmanship. It's just one of those things. CHAIRMAN DICKSON: And yeah. And we've all had jobs go bad. MR. LEWIS: Not me. MR. JOSLIN: It's -- CHAIRMAN DICKSON: Boy, you better pound on wood. MR. JOSLIN: Your nose just grew an inch, bud. CHAIRMAN DICKSON: And he did agree that it's one of the worst jobs he's had. And it's unfortunate he didn't stop and call. MR. LEWIS: Very true. CHAIRMAN DICKSON: And he knows that as well. But it's just an unfortunate deal. I mean, he didn't abandon the job, he didn't have liens filed. He did everything. It just went bad. We're not hearing about adhesion, which is most of our tile cases. Tiles popping up. MR. LEWIS: It did kind of alert me when Mrs. Foster said she Page 80 February 18, 2004 was able to slip paper six inches underneath of the tile. Especially around the edges, that's a little bit too much. And maybe that problem hasn't presented itself yet because of the other problems, I don't know. But I agree, I think it's workmanship at this point, at least for the things we've been presented. I agree with the motion. CHAIRMAN DICKSON: Any other discussion? (No response.) CHAIRMAN DICKSON: I'll call for a vote. All those in favor of the motion? (Unanimous votes of ayes.) CHAIRMAN DICKSON: Opposed? (No response.) CHAIRMAN DICKSON: You want to do this? MR. JOSLIN: I don't care. Either way. CHAIRMAN DICKSON: MR. JOSLIN: The order. CHAIRMAN DICKSON: MR. JOSLIN: I'm sorry. Have at it. This cause came -- First we still have to say it. Contractor Licensing Board of Collier County, Florida. Board of County Commissioners, Collier County, Florida, petitioner being that of Mr. and Mrs. John Foster versus Daniel L. Greene, d/b/a DGCT of Naples, Inc. License number NBR22946, and Case No. 2004-01. The order: This cause came before public hearing before the Contractors Licensing Board on February 18th, 2004 for consideration of the administrative complaint filed. MR. NEALE: No it's just filed against. Daniel L. Greene. MR. JOSLIN: Oh, I'm sorry, filed against Daniel L. Greene, d/b/a DGCT of Naples, Inc. Service of the complaint was made by certified mail. Publication in accordance with the Collier County Ordinance 90-105, as amended. Board having heard testimony under oath, received evidence and heard arguments respective to all the appropriate manners, thereupon Page 81 February 18, 2004 issues its findings of fact, conclusions of law and order of the board as follows: That Daniel L. Greene, d/b/a DGCT of Naples, Inc. is the holder of record of Certificate of Competency No. 22946; that the Board of County Commissioners of Collier County, Florida is the complainant in this matter; that the board has jurisdiction of the person of that respondent and that Daniel L. Greene, d/b/a DGCT of Naples, Inc. was present at the public hearing, and was not represented by counsel. All notices required by Collier County Ordinance No. 90-105 as amended have been properly issued. Allegations of fact, as set forth in the administrative complaint, are approved, adopted and incorporated herein by reference as finding of fact. The conclusions of law alleged and set forth in the Administrative Complaint are approved, adopted and incorporated herein. CHAIRMAN DICKSON: Okay, that's it for right now. Okay, he has been found guilty of 4.1.10. Now we need to -- MR. NEALE: Well, and then you can-- you can also read to the order of the board to the first paragraph, the section entitled order of the board. Because that is the -- where you actually found him in violation. MR. JOSLIN: Based upon the foregoing findings of fact and conclusions of law and pursuant to the authority granted in Chapter 49, Florida Statutes and Collier County Ordinance No. 90-105 as amended by a vote of 5-0, is hereby ordered that the following -- MR. NEALE: No, that's just-- MR. JOSLIN: That's it? MR. NEALE: It's just -- you say that he's now been -- he's been found in violation of the ordinance. MR. JOSLIN: Has been found in violation. CHAIRMAN DICKSON: Okay, now I need a -- you want to tell us? MR. NEALE: Yeah. As the respondent was found in violation Page 82 February 18, 2004 of the ordinance, the board shall consider and order sanctions under the following parameters as set out in Collier County Ordinance 90-105, as amended. In considering what sanctions to impose, the Contracting Licensing Board shall consider five elements: First, the gravity of the violation; second, the impact of the violation; third, any actions taken by the violator to correct the violation; four, any previous violations committed by the violator; and five, any other evidence presented at the hearing by the parties relevant as to the sanction that is appropriate for the case, given the nature of the violation. The sanctions that the board may impose are set out in Collier County Ordinance in Section 22-203 in the codified section and in the revised ordinance in Section 4.3.5. The sanctions which may be imposed include 10 different potential sanctions. Number one, revocation of the Certificate of Competency; number two, suspension of the Certificate of Competency; number three, denial of issuance or renewal of the Certificate of Competency; number four, probation of a reasonable length, not to exceed two years, during which the contractor's contracting activities shall be under the supervision of the Contractor Licensing Board and/or participation in a duly accredited program of continuing education. Probation may be revoked for cause by the board at a hearing notice to consider said purpose; number five, restitution; number six, a fine not to exceed $5,000; number seven, a public reprimand; number eight, a reexamination requirement; number nine, denial of the issuance of permits or requiring issuance of permits with conditions; and number 10, reasonable legal and investigative costs. The board may impose any combination of these sanctions or any one thereof. At the same time, the board should also consider, as noted before, and a recommended penalty if any to the State Construction Industry Page 83 February 18, 2004 Licensing Board. And that penalty recommendation to the state board may include a recommendation for no further action, a recommendation of suspension, revocation or restriction of the registration, or a fine to be levied by the state board. CHAIRMAN DICKSON: Mr. Neale, in the past we have done some discussion before our proposal -- or before our motion. MR. NEALE: Yeah. That's certainly appropriate. CHAIRMAN DICKSON: And it really expedites things. I have -- there's no problem doing that? MR. NEALE: None at all. CHAIRMAN DICKSON: Let's discuss it. MR. LLOYD: You know where I'm going. CHAIRMAN DICKSON: I know where you're going, and I'm going to say here first of all, this contractor is here because the job got away. He answered, he responded, tried to make it as best he could. He's present here today. And the only reason he's here is because he can't afford to redo the job. So -- and there's never been a complaint on him before. So I know we're looking at a restitution area. I'm not really wanting to take an action on his license. I want to leave the license alone. MR. LLOYD: I'm not either. I don't want to jeopardize his license. I mean, if this is -- I think what happened is there was a point in time where he realized this was not going the way he thought it was going to go. And at that time that point in time he should have made a different decision than the one he made. But now the consumer is sitting there with an unacceptable floor that needs to be corrected. CHAIRMAN DICKSON: Yeah. And I agree. And I'm sure he doesn't have 11 or $12,000 sitting around. So at this point, I'd like to MR. JOSLIN: Do we know that -- I haven't heard any comment yet -- that he is not capable of redoing this floor himself?. Or if the Page 84 February 18, 2004 homeowner will accept that. MR. LLOYD: That was the point in one of my earlier questions. I specifically asked, what should be done to make this floor right; do you remember that question? It's in the transcript. But he said he didn't know. So for me to -- for me as a consumer to say okay, you continue forward and fix this floor, I would be uneasy, because he stated he didn't know how to fix it. That was the reason for one of my earlier questions. If it was repairable to fix, give him a chance to do it. But when he said he really didn't know how to do it, that bothered me. CHAIRMAN DICKSON: And whether or not we could give him time to pay back. What I don't want to do is throw it on him and throw it on him so fast that he has no choice but to go out of business or not pay and come back again. We've been down that road before, too. MR. NEALE: If I may suggest to the board, what the board has done in the past, I guess that's one of the advantages of me having been here as many years as I have, is the board has permitted payment over a period of time with the licensee being under the supervision of the staff. And if the payment is not made during that period of time, the licensee is dragged back in front of the board. He typically has his license suspended or revoked if he does not meet the payment schedule. So the board has ordered sanctions of that type in the past in sort of a semi similar situation. MR. LLOYD: At one point in time we had one for about 90 days, one as far out as six months, wasn't there? MR. NEALE: Yes, there was one that went six months. MR. JOSLIN: A little longer, actually. MR. NEALE: Yeah, ! believe several years ago we had one that went almost a year. CHAIRMAN DICKSON: Mr. -- MR. LLOYD: Well, where does that leave the homeowner? CHAIRMAN DICKSON: I've got two questions, and this is Page 85 February 18, 2004 where we can ask him. Mr. Greene, can you come back up to the podium for just a minute? You see where we're going? MR. GREENE: Yes. CHAIRMAN DICKSON: Do you have $12,0007 MR. GREENE: No, sir. CHAIRMAN DICKSON: What period of time could you come up with that? MR. GREENE: I'd be hard pressed. I've got a wife that's sick and I'm-- CHAIRMAN DICKSON: It's a bitter pill, I understand. MR. GREENE: Can I ask a question? CHAIRMAN DICKSON: Yes, sir. MR. GREENE: If I was to go back and try to get the floor to where it's supposed to be, would that be acceptable? And I'll go over the fine details. You know, again, the whole point was trying to make the floor as flush as possible. CHAIRMAN DICKSON: All that's going to do is prolong this whole situation. Because you've admitted in testimony, we've heard it from others, that the only way to fix this thing is to take the whole floor up. MR. GREENE: Not necessarily. You can go over the top of tile. If I purchase the same tile and -- I'll go over the top of it and then do the mud work. And if they're not going to worry about stepping up, I'd go over that with Mr. and Mrs. Foster and say this is what we're going to have here as far as a step, is that acceptable. CHAIRMAN DICKSON: I don't think that's going to fly, but have a seat. Mrs. Foster, would you come up? MR. NEALE: You can call either one of them. If one feels more comfortable, you could swear the other one in, you know, Mr. Foster, if he -- Page 86 February 18, 2004 MR. JOSLIN: If you have other comments you'd like to make, too, you're more than welcome. CHAIRMAN DICKSON: Okay, because the case is over. We're just in the penalty phase now. I need for you to state your name and -- MR. FOSTER: I'm John foster. CHAIRMAN DICKSON: (Speaker was duly sworn.) CHAIRMAN DICKSON: -- and be sworn in. What's a good settlement for you? MR. FOSTER: Well, this could have been settled a long time ago, honestly. It's kind of unrealistic to expect this floor to be completely tom out. I can't imagine the mess. And I sympathize with his position. And I would like to say one thing. I pay my bills 100 percent all the time. I never give anyone the opportunity to say I didn't pay them. Paying him did not mean I was satisfied with that job. CHAIRMAN DICKSON: Well, you can see by this board, it was not taken as such. MS. FOSTER: Okay, well, thank you. And I'm sorry I made a motion back there, but I just -- I always pay my bills. CHAIRMAN DICKSON: That's obvious. MS. FOSTER: I don't know, I'd like to see him given-- and I offered to do this already -- plenty of time to pay it back. I'm not looking for $12,000. But this isn't right. So give him all the time you can. And I guess, you know, if you've got 50 cents on the dollar. I don't need the money, honestly, but this isn't right. MR. JOSLIN: So in other words, what you're saying is you would be content -- or you'd be satisfied with a $6,000 payback, give him time to -- MR. FOSTER: MR. JOSLIN: MR. FOSTER: I don't want to wreck the man's life. I understand that. And I appreciate -- That's the only reason. I think I'm entitled to all Page 87 February 18, 2004 my money back. But honestly, it won't change my life, you know. I'm a very blessed man. And I don't want to wreck his. MR. LLOYD: With regards to the house and being in the house with the floor in the present condition, is there a safety concern there that needs to get resolved? MR. FOSTER: Well, that is an issue. And we have put some carpets down over it, you know, just put them over the top to try to prevent some of it. I don't know where we're going. The thought of us taking the kitchen cabinets back out and going through all this again. I mean, it makes just a horrendous mess. CHAIRMAN DICKSON: Would you have to take -- are the tiles sitting on the cabinets (sic)? MR. FOSTER: I'm sorry? CHAIRMAN DICKSON: Are the cabinets sitting on the tiles? MR. FOSTER: They are now. See, we took them out and so the cabinets were removed. And he put the tile in, then they were put back. CHAIRMAN DICKSON: Oh. That changes the whole picture. MR. LLOYD: Can I ask Mr. Greene something? CHAIRMAN DICKSON: Mr. Greene, go over here to this speaker. Stay right there, will you? When I say we're quasi judicial, we're proving it. MR. LLOYD: Only because I -- Mr. Greene, I need you to see if this is going to work. And it may not. In parquet floors when they're out of line, sometimes you can go in and you can buff them, sand them smooth. With these tiles being out, is there a way to polish those down so that those edges become lower? You know, is there a grinding process that's possible? MR. GREENE: I believe there is, yes. I've seen it done with Saturnia and Travertine. You come in there and take it down. I'm pretty sure you can do it with the porcelain tile. Page 88 February 18, 2004 MR. JOSLIN: Is this a glazed tile? Glazed on top? MR. GREENE: It's glazed, but it's kind of a rough texture to it. It's not real high sheen. It's not like marble. MR. JOSLIN: But it's a solid core tile where it's -- MR. GREENE: Solid core porcelain tile. MR. LLOYD: That's why I thought the buffing down you can maybe -- I don't know, I'm just trying to find a solution here where they get to keep the floor, they don't have to tear everything out and it isn't a massive expense to -- I mean, there's an expense going to be associated with it, obviously, but I'm just trying to find a solution so they can keep the floor and you can move forward today. CHAIRMAN DICKSON: You've got a comment? MR. FOSTER: Well, we were told something contrary to that, that's all, that you can't grind it down. MR. LLOYD: I don't know, that's why I asked. Okay, that's why I asked. Thank you. MR. GREENE: I could find out. CHAIRMAN DICKSON: I can see the mess with doing that, too. MR. LLOYD: Oh, the dust would be -- CHAIRMAN DICKSON: It would be outrageous. MR. FOSTER: See, we had hoped to end up with this job with a nice clean house, everything repainted, new tile, new carpet. And now you're going to come back and -- that carpet, new carpet, paint. It's just going to be terrible. MR. LLOYD: Well, that's why we're asking. MR. LEWIS: Mr. Foster, where do you see you're going? Not taking into account anything that this board will do here today. Where do you see your future, you and Mrs. Foster, six months from now with your tile floors? Have you put any thoughts to what your plans might be to correct this? MR. FOSTER: We haven't discussed it, because we were Page 89 February 18, 2004 waiting for this. And we didn't want it to get to this. Last summer he had indicated to me that he was going on vacation and when he got back to me he would reach a settlement with me, and that would have been fine, if he'd agreed to do something regarding payback. You know, and again, we're flexible, but we have not discussed where we're going to go after this, because we wanted to get to the end of this. MR. LEWIS: Again, I just need to bring up the safety issue. Mrs. Foster mentioned to us under testimony that she felt that there was a safety issue. And I believe one time she actually tripped and had to catch herself with a high heel on. Do you think that the rugs that you've placed now have pretty much taken care of that? Because obviously, you have a lot of expenditure for other people coming over; you have a liability there. Do you think that's been correcting that situation or -- MR. FOSTER: It helps, but it's certainly not going to correct it. MR. LEWIS: Right. MR. FOSTER: No. MR. LEWIS: But as far as the safety issue, we wouldn't have to worry about your safety in the home? MR. FOSTER: Well, I would never go against you for anything, but no, it's not -- anything other than just replacing I don't think is going to solve the problem. That's the big thing. MR. LEWIS: And you don't feel that you want to replace the floor at this time? MR. FOSTER: I don't want to start next week. We just got finish with this mess and I just hate the thought of it. MR. LEWIS: Thankyou. CHAIRMAN DICKSON: Mr. Foster, I appreciate your time. You're a gentleman. MR. FOSTER: Thank you. Page 90 February 18, 2004 CHAIRMAN DICKSON: Mr. Greene, if you'll -- MR. GREENE: Could I ask a question of Mr. Foster? CHAIRMAN DICKSON: Yes. MR. GREENE: Is there anything more I can do to take care of those high spots that you say are dangerous, to appease you as far as coming back down there and doing that? Would that -- MR. FOSTER: As I told you when we got back here, Dan, all I wanted you to do was make it right. And you came in there and worked part-time for a few days, and when you left, you thought it was a good job. So I have to think that you don't know. That's my opinion, you just don't know. I can't say you do or don't. In my opinion, you don't know. MR. GREENE: But if you're going to be there, I can pull this one out, this one out, this one out, this one out -- MR. FOSTER: It's not my job to stand there and tell you what tile needs to be replaced. CHAIRMAN DICKSON: Folks, at this point I'm going to stop both of you, because we're not going to settle this case now. All this should have taken place before it got here. You've already been found guilty of a charge. We're in the penalty phase. Please -- thank you for your time, but have a seat. If you didn't think we were serious before we got to this day, you were sadly mistaken. MR. GREENE: No, I understand. CHAIRMAN DICKSON: Okay, gentlemen, where do you want to go? Let's put a rest to this. MR. LLOYD: Yeah. Well, I think there needs to be restitution to the Fosters. I think the time has to be reasonable so as not to jeopardize his ability -- Mr. Greene's ability to stay in business. The quantity of the restitution obviously from a consumer's perspective, I'm going to go to the high end and would say that we have -- the amount of money that they paid should be repaid to them and then Page 91 February 18, 2004 they find a way to fix the floor. That's a discussion, it's not a motion yet. Are you looking for a motion? CHAIRMAN DICKSON: Well, no, we can discuss it, too. I -- my tile setter doesn't have $12,000 and I don't have any doubt of that. $6,000, which is a gracious offer, in the true sense of the word, that he may collect. 12,000, I don't think he would collect. I don't think I could give him enough time to get it done. Whereas 6,000, if we give him 60 days, he can come up with it. He can come up with it on a Master Card or a Visa or something, but he can come up with $6,000, if it means his livelihood. And should count his blessings that he got out for $6,000, because everyone on this board, I could feel, we were going 12. And chalk it up to education. It was a bad job went bad. I'll never forget Mark Twain's statement, education's expensive, no matter how you get it. And some of us have Ph.D.'s the hard way. But I say -- I'm leaning towards the 6,000 short period of time, put it behind us and let them figure out what they're going to do to the floor. MR. JOSLIN: MR. LLOYD: MR. JOSLIN: We have another-- What do you think a short period -- go ahead. Just a quick comment. We have another estimate that was given to the Fosters in the packet, that the more I read of it, seems like it includes everything that was -- should be done that wasn't done. MR. LLOYD: MR. JOSLIN: MR. LEWIS: what I can read. MR. LLOYD: materials. There's an addition in here. There's a couple of things that were added to it. Yeah, but I don't think it includes material, from That's what I saw. Yeah, it does not say CHAIRMAN DICKSON: Yeah, and the owner has to supply a dumpster. Those are very inconvenient, I know. MR. LEWIS: Which is kind of where I was getting ready to go Page 92 February 18, 2004 also, just for you guys to entertain. You know, usually you can get ceramic tile installed for anywhere from $2.00 to $4.00 a square foot, maybe $3.00 a square foot for installation cost. I believe the Fosters definitely need to get their money back for any monies they paid for installation. They do have use of the tiles. He did say he doesn't want to tear it up right away. He is taking his own steps to at least protect himself and his wife and anyone that might visit them for safety reasons. So until they decide what they want to do, they do have use of the tile. And the tile is not the question here, it's the installation. So ! think if we were to consider that fact, which would be somewhere near $3,500 for the installation, plus the removal of the existing tile that was installed improperly, which I think the only breakdown we have at this point is from Ehlen, which was an estimate of $3,450. So I think I would entertain, you know, adding those two, 35 and 34, so coming up with 6,950 and actually another $575 to install in on a diagonal. So whatever that adds up to. I can't do the math that quick. But I would entertain more that than the 6,000. I again commend the Fosters for their more than generous offer. I think it does need to be a little more than that to compensate them for their actual loss, and also as far as the short time of restitution. I agree with Mr. Dickson, there's no way that I could see 6 or $7,000 coming up immediately. So if the board would entertain and someone would perform six months for restitution, I think that would be -- along with supervision of the staff. MR. JOSLIN: I can see your point also, but I have to I guess go back to Mr. Dickson's comment, that we're trying to put this together now so we can, number one, put it to rest, number two, make the Fosters fairly well contented in the fines that we have, but at the same time give Mr. Greene ample time to pay this back. And as well as being able to pay it back with the dollar that is going to be satisfactory to both parties. Page 93 February 18, 2004 The $6,000 is something I guess is something that was commented by the Fosters that they've agreed to. And I'm having to hope that Mr. Greene is able to pay the $6,000 back. And if he can, then the Greenes are -- Mr. Greene is satisfied, the Fosters are satisfied and the problem is over for both parties, and neither one is damaged to it in such a degree. So I'm going to entertain a motion that we find this restitution for $6,000 to be paid back within a six-month period. Any comment on the six months? CHAIRMAN DICKSON: You've got to make the motion and we discuss it. You may not get a second. MR. JOSLIN: And to be broken down into two monthly installments. CHAIRMAN DICKSON: Okay, I've got a motion. Do I have a second? (No response.) CHAIRMAN DICKSON: Motion dies for lack of a second. I need another motion. MR. LLOYD: My concern is -- and I'm coming at it -- CHAIRMAN DICKSON: Go for it. MR. LLOYD: Go for it. CHAIRMAN DICKSON: That's the only way we're going to get anywhere. MR. LLOYD: I worry about -- you know, being the consumer representative here, I always worry about the consumer, but I also worry about Mr. Greene's livelihood, and we don't want to jeopardize that. You know, we just had a motion for $6,000 to be paid back in six months. I probably would extend the payback time, only with the stipulation that his -- Mr. Greene's license -- work be monitored, and if in fact he doesn't meet the time line, we come back and confront and evaluate whether or not he should even have a license. I think that's Page 94 February 18, 2004 where I'm headed. In other words, we give Mr. Greene an opportunity to-- CHAIRMAN DICKSON: Is this a motion? MR. LLOYD: No, I'm just -- I'm going to come to a motion. I'm just kind of talking. I'm in agreement with the amount of money, and it's very generous of the Fosters. I would have gone higher, but I would extend the time. I probably would say give him -- and I don'tknow what it takes. So my motion is that we require Mr. Greene to pay back the 6,000 -- the quantity of $6,000 and do it over a period of nine months, being three installments being -- one-third of the amount being paid every three months, until satisfied. If at any point in time one of those payments is missed, his license is up for review and/or possible suspension. That's my motion, lengthy as it is. So my motion is that we fine him -- he has to pay back $6,000 over a nine-month period. Payments have to occur one-third of the 6,000 in three months, one-third of the 6,000 in another three months, one-third in another three months. And at that point -- and during that nine-month period, his license is under review or monitored, or whatever -- CHAIRMAN DICKSON: What's the proper terminology there, Mr. Neale? MR. NEALE: What he would be is you would put him on probation during that period. CHAIRMAN DICKSON: Probation? MR. NEALE: Under which time he would be under the supervision of this board, and that should he miss a payment, that he would come back to this board for review. CHAIRMAN DICKSON: Is that okay to take it from him? That's the way we want the motion to read. MR. LLOYD: Yeah, is that all right? My mind is going in Page 95 February 18, 2004 different directions. CHAIRMAN DICKSON: Do I have a second? I will second it. I can second them, I can't make them; is that correct, Mr. Neale? MR. NEALE: You can. The board -- or the Chair can second or make motions. CHAIRMAN DICKSON: I can? MR. NEALE: Yeah. It's been protocol that we haven't, but there's no prohibition. CHAIRMAN DICKSON: Discussion. The reason I really like this is I totally changed my mind about his license after I heard Mr. Foster talk. If you get a customer like that who's willing to even go 50 cents on a dollar, if you can't settle your dispute or rectify the situation, I mean, we've all been there. I've had customers, it's like talking to a, you know, lion that's starving. But here I've got a reasonable man who's -- if you can't resolve that one, then there's probably some -- you can't bury your head in the sand and hope the problem will go away. So I like your motion that he's on probation until he pays this. MR. LLOYD: The increments are small enough that they utilize another means of paying it back. CHAIRMAN DICKSON: Yeah. I think it's a good motion. Discussion, gentlemen? MR. LEWIS: I frankly would like to stand with a higher amount. But understanding the situation and the graciousness of the Fosters, I would concede on that to the $6,000. The nine months is okay. I too agree with the probation for the license. And just in addition to that, and I don't know if you need to attach that to your motion or not, but that no further action should be taken to the state for license. CHAIRMAN DICKSON: I agree with that. So we'll amend the motion -- MR. LLOYD: I amend the motion. Page 96 February 18, 2004 CHAIRMAN DICKSON: -- to no further action from the state. MR. LLOYD: That is correct. CHAIRMAN DICKSON: And I will second that amended motion. MR. LLOYD: MR. LEWIS: MR. JOSLIN: Thank you. I can support that. Unless he fails to -- CHAIRMAN DICKSON: Comes back here. MR. LLOYD: Oh, yeah, he's back here. MR. LEWIS: Right, he'll be under probation. He'll be under our review. And we're going to charge staff with that responsibility to make sure the payments are made. And if there's anything that's different from that or if there's any complaints made at that time of his probation, to bring him back here to us and we can discuss it. CHAIRMAN DICKSON: Any further discussion? (No response.) CHAIRMAN DICKSON: Call for the vote. All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: Opposed? (No response.) CHAIRMAN DICKSON: It passes 5-0. You want to read that? MR. JOSLIN: Based upon the foregoing findings of fact, conclusions of law and pursuant to the authority granted in Chapter 489, Florida Statutes, and Collier County Ordinance No. 90-105, as amended, by a vote of 5-0, in favor -- five in favor and zero opposed, it's hereby ordered the following disciplinary actions, sanctions, related order are hereby imposed upon the holder of contractor Certificate of Competency No. 22946. That Daniel L. Greene of d/b/a DGCT of Naples, Inc. pays back the sum of $6,000 to be paid back within a nine-month period, with payments being paid each quarter of $2,000 -- no, sorry $3,000 per quarter-- $2,00 per quarter. And his Page 97 February 18, 2004 license be placed on a probationary status until the monies are paid. And that the board will take no further action to send notification to state licensing board resulting from this action. CHAIRMAN DICKSON: Mr. Neale, who does he make the payments to? MR. NEALE: He would make them directly to the Fosters, with -- providing proof of payment to the county staff. CHAIRMAN DICKSON: Okay. You had a bad job, it turned bad. But you also saved $6,000 here today because the Fosters -- this board was heading for 12,000. You could see that coming. MR. GREENE: Yes, sir. CHAIRMAN DICKSON: You need to get them a check three months from today in the amount of $2,000. So February, March, April, May the 18th. Now, that doesn't mean you mail it May 18th, it's in their mailbox or on their doorstep the 18th of May. And he may well have a northern address that you need to send it to. And then the next three months from that will be the next one, and nine months from today will be the last payment. You're not being charged interest on it. I hope -- I know you're going to learn from this so I don't need to sit here and say anything to you. You're a grown man. But you did get off easy. And if you don't make the payment, then your file will be sent back to this board, and all I can tell you, don't let that happen. Find a way to get it paid and just go on down the road and make up that $6,000 and maybe we all learn from this. Mr. and Mrs. Foster, I thank you for your time. I don't feel like you really gained coming -- going through this process. We have a lot of them out there that are mega dollars, and we can't get the people to come before this board or file a complaint. So if we can ever help you in the future. We appreciate -- you're both gracious, very gracious what you did here today. Case is closed. There is no other business. I need one final motion. Page 98 February 18, 2004 MR. JOSLIN: Motion to adjourn. MR. LLOYD: Motion to adjourn. CHAIRMAN DICKSON: All those in favor? (Unanimous votes of ayes.) CHAIRMAN DICKSON: Next meeting, gentleman? MR. NEALE: St. Patrick's Day. CHAIRMAN DICKSON: March 18th? MR. LLOYD: 17th. CHAIRMAN DICKSON: 17th. It will be full. Because we did have one case go over, so try to be here. Thank you for your attendance today. There being no further business for the good of the County, the meeting was adjourned by order of the Chair at 12:10 p.m. CONTRACTORS' LICENSING BOARD LES DICKSON, Chairman Page 99