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Agenda 01/27/2015 Item #11B 1/27/2015 11.B. EXECUTIVE SUMMARY Recommendation to accept and approve the completed Parks and Recreation Department Fee Study conducted by Public Resources Management Group,Inc. OBJECTIVE: To provide to the Board data and recommendations concerning the Parks and Recreation Department's user fee schedule. CONSIDERATIONS: On June 10, 2014, the Board directed staff to perform a comprehensive analysis of user fees and operating costs for the Parks and Recreation Department. Staff secured the services of Public Resources Management Group, Inc. (consultant), a vendor under County contract,to perform the study. The scope of the study includes the following: • Analysis of the relationship between operating costs and the various fee categories • Presentation of a fee schedule sufficient to recover all recurring operating costs • Comparison of the existing fee schedule to parks systems in other Florida cities and counties • Comparison of the existing cost recovery rate in Collier County to other cities and counties The consultant relied upon the adopted Fiscal Year 2015 operating budget, fixed asset records, reported patronage, billing statistics, and interviews with staff to allocate operating costs among the Department's programs and services. Allocated costs were then evaluated relative to revenues generated from user fees to identify the sufficiency of such fees in funding the full cost of operation. Indirect costs were also allocated to the various programs and services, including administrative, front desk, and therapeutic services. The adopted fee schedule includes more than 300 fees. Table 1 below demonstrates a representative list of existing fees compared to the rates that would be required for the same programs for services to operate the Parks and Recreation Department under a full cost recovery model. Many of the current fees would have to be increased significantly and could exceed users' ability and/or desire to pay. Table 1- Sample Full Cost Increases to Typical Fees—Existing Existing Full Cost Description $ $ Increase Athletic League Fee Sample: League Fee - Soccer $15.00 $44.02 $29.02 League Fee - Softball Team $710.00 $2,083.65 $1,373.65 Aquatics Facilities—Sun N Fun Daily Adult Entrance Fee $13.00 $13.17 $0.17 Annual Family Pass -Nonres. $232.00 $235.12 $3.12 Aquatics Facilities—Golden Gate Daily Adult Entrance Fee $3.50 $25.30 $21.80 3 Month Pass $65.00 $469.95 $404.95 Aquatics Facilities—Immokalee Daily Adult Entrance Fee $3.50 $66.87 $63.37 3 Month Pass $60.00 $1,146.33 $1,086.33 Beach and Marina Access Daily Parking/Nonresident $8.00 $13.95 $5.95 Annual Permit/Nonresident $50.00 $87.17 $37.17 Packet Page-122- 1/27/2015 11 .B. BMX/ Skate Park - Adult Membership $15.00 $187.86 $172.86 Child Care -ASA Session(Jan- Jun) $500.00 $906.58 $406.58 NCRP Fitness -Annual Fee $190.00 $217.75 $27.75 GG Fitness -Annual Fee - Includes Aquatics $190.00 $366.81 $176.81 Immokalee Fitness -Annual Fee - Includes Aquatics $190.00 $208.48 $18.48 Max Hasse -Annual Fee - Includes Aquatics $190.00 $578.15 $388.15 Instructional Class -Fitness $7.00 $12.04 $5.04 Summer Camp -Full Summer Weekly $66.00 $85.81 $19.81 Learn to Sail (5 Lessons /2.5hrs) $125.00 $1,747.51 $1,622.51 Neighboring Parks and Recreation Departments were surveyed for cost recovery comparison purposes. The following entities were chosen based on their vicinity and similarities in community characteristics: City of Cape Coral Collier County Palm Beach County Lee County 48% 37% 27% 19% The City of Cape Coral's 48% cost recovery calculation does not include maintenance expenses. Lee County, Palm Beach County, and Collier County all include maintenance costs in their respective calculations. Based on the data gathered from the other park systems, staff believes Collier County's current cost allocation rate and methodology compare favorably with the other systems. Accordingly,the consultant and staff are recommending the following actions moving forward: 1. No changes to the fee schedule approved in June 2014 at this time. 2. Develop a cost recovery policy that includes overall objectives and a methodology for monitoring, updating and assessing event-related fees in the future to remain consistent with the policy. 3. Develop an annual pricing index to allow for the periodic adjustment of fees to remain in step with general inflationary trends. FISCAL IMPACT: There is no fiscal impact associated with accepting this report. If the Board so directs, staff will return with a policy as described above and include a thorough analysis of its fiscal implications at that time. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this item. LEGAL CONSIDERATIONS: This item has been approved as to form and legality and requires majority vote for approval.—CMG Packet Page-123- 1/27/2015 11.B. RECOMMENDATION: That the Board of County Commissioners accepts and approves the Parks and Recreation Department Fee Study conducted by Public Resources Management Group Inc. Prepared by:Natali Betancur, Operations Analyst, Parks and Recreation Department Attachments: 1)PRMG Report, 2) 2014 Parks and Recreation Department Fee Study Report(Due to the size of the document, a web link has been provided for viewing at http://www.colliergov.netiftp/AgendaJan2715/PubServi ces/Col lierCountyCostRecoveryReport2015.pdf A hard copy is also available at the County Manager's Office.) Packet Page-124- 1/27/2015 11 .B. COLLIER COUNTY Board of County Commissioners Item Number: 11.11.B. Item Summary: Recommendation to accept and approve the completed Parks and Recreation Department Fee Study conducted by Public Resources Management Group, Inc. (Steve Carnell, Public Services Administrator) Meeting Date: 1/27/2015 Prepared By Name: BetancurNatali Title: Operations Analyst,Beach&Water 1/15/2015 9:59:18 AM Approved By Name: AlonsoHailey Title: Operations Analyst,Public Services Division Date: 1/20/2015 9:30:57 AM Name: Washburnllonka Title:Manager-Park Operations, Parks &Recreation Date: 1/20/2015 10:14:32 AM Name: WilliamsBarry Title:Director-Parks&Recreation,Parks &Recreation Date: 1/20/2015 1:23:24 PM Name: TownsendAmanda Title:Director-Operations Support, Public Services Division Date: 1/20/2015 1:53:55 PM Name: GreeneColleen Title:Assistant County Attorney, CAO General Services Date: 1/20/2015 2:49:58 PM Name: CarnellSteve Title:Administrator-Public Services,Public Services Division Date: 1/20/2015 5:18:03 PM Packet Page-125- 1/27/2015 11 .B. Name: GreeneColleen Title: Assistant County Attorney, CAO General Services Date: 1/21/2015 9:05:06 AM Name: KlatzkowJeff Title: County Attorney, Date: 1/21/2015 9:55:20 AM Name: FinnEd Title:Management/Budget Analyst, Senior,Transportation Engineering&Construction Management Date: 1/21/2015 11:33:10 AM Name: OchsLeo Title: County Manager, County Managers Office Date: 1/21/2015 12:25:08 PM Packet Page-126- 1/27/2015 11 .B. c°`'� �` '4,. Parks and Recreational Parks Fee Study p ,ecreatron Pfd ce"Refl "wet Executive Summary of Preliminary Findings Scope: Public Resources Management Group, Inc. ("PRMG") was tasked with preparing a Parks and Recreational Fee Study on behalf of the Collier County ("County") Parks and Recreation Department("Department") in order to: • Evaluate the existing level of cost recovery from current fees; • Prepare a Comparison to Neighboring Jurisdictions; and • Summarize Findings, Observations and Provide Recommendations. The analysis was prepared in order to provide Department staff, County Administration and ultimately the Board of County Commissioners ("BOCC") and residents with a better understanding of the sources of program funding and level of cost recovery from fees. The analysis performed by PRMG included an evaluation of the Departments detailed operating budgets, fixed asset records, patron and billing statistics as well as performance of staff interviews to gain a detailed understanding of facilities, costs and services offered by the County. PRMG also prepared a detailed fee comparison with several other comparable Florida Parks and Recreational Programs, including a survey of the sources of revenues funding the respective programs. Background: The County offers a variety of recreational facilities, programs and amenities serving a population of approximately 340,000 residents. The County has capital investments of over $82 million in infrastructure to support the Department's various programs including, but not limited to: - Public Beach and Marina Access; - National Field Sporting Events; - Various Indoor and Outdoor Adult and Youth Organized Sports Leagues; - Regional Water Park/Aquatics, Gymnasiums and Fitness Facilities; - Spring/ Summer Camps, Pre-k and After School Child Care Services; - Various Instructional, Educational, Artistic and Fitness Classes; - Special Community Events such as Dances, July 4th, Snow Fest, Christmas Around the World, etc.; - Therapeutic Programs for the Disabled; and - Access to various Community Parks throughout the County providing open green space, basketball, tennis, skate, lake and other amenity access. 1 Packet Page-127- 1/27/2015 11 .B. The County's Park and Recreational Fee Programs are primarily funded through general fund transfers from property taxes, user/rental fees and other income. The annual operating expenses for the Fiscal Year 2015 are budgeted at approximately $21.5 million (excluding Conservation Collier and Sea Turtle Monitoring at approximately $1.5 million). The majority or approximately 83% of the operating expenses are related to Personnel, Utilities, Maintenance and Contracted Services (Personnel accounts for 57% of expenses). The Department has recognized approximately $8 million in fee and other revenues representing an approximately 37% cost recovery. For comparison purposes,the following illustrates the cost recovery of the other Florida Parks and Recreational Fee Programs surveyed: City of Cape Coral = 48%of Costs (excludes maintenance expense)from User Fees/Other Rev. Lee County = 19%of Costs from User Fees/Other Revenues Palm Beach County = 27%of Costs from User Fees/Other Revenues As can be seen above, the cost recovery from user fees or other revenues for the County are comparable to or greater than others surveyed,which indicates a strong level of cost recovery. Approach/Methodolo2v: As previously discussed, PRMG relied upon the adopted Fiscal Year 2015 operating budget, current fixed asset records, reported patronage/billing statistics and interviews with staff in order to allocate costs to the various facilities and programs. The cost allocation was performed by examining each line item of the manager's level detail for the operating budget and allocated to the following cost categories: Facility Cost Categories for Allocation: - Aquatics, Fitness, Indoor / Recreation, Outdoor Fields, BMX, Skate Park, Community Parks, Beach/Marina and Conservation Collier Specific Program Cost Categories for Allocation: - Childcare, Summer Camps, Special Events, Athletic Leagues, Instructional Classes and Water Ski / Sailing Expenses were allocated to the above cost categories by first determining if the expense was directly allocable to a specific category of cost(e.g.,Aquatics Instructors=Instructional,life guard uniforms = Aquatics, Field Rollers = Fields, Events Permits = Special Events, etc.). Personnel expenses were given additional consideration through a review with Department staff of each individual budgeted employees function relative to the aforementioned cost categories. It should be noted that the allocation of budgeted personnel expenses are significant recognizing that such expenses represent the majority or approximately 57% of the total budgeted operating expenses. For those expenses which were not directly identified to a particular program (e.g., common area maintenance, information technology,fleet,etc.)were generally allocated to programs based upon the nature of the cost center (e.g., Golden Gate Community Center offers Child Care, Summer Camp, BMX/Skate, Special Events, etc.) and then allocated the programs based on weighting of 2 Packet Page-128- 1/27/2015 11.B. the program specific cost allocation.Indirect costs were also allocated to the various programs and services, including administrative, front desk and therapeutic services. Allocated costs were then compared relative to specific program revenues generated from existing fees in order to identify the sufficiency of such fees in funding the full cost of operation. It should be noted that certain operating costs that are not associated with parks fee based programs (e.g., neighborhood parks, school field maintenance, Freedom Park operations, Conservation Collier) were excluded from the fee sufficiency evaluation. Fee Revenue Allocated .� CQS1;5 Entrac � yes Service Fee sdiret Preliminary Observations and Findings: The following table provides a summary of the cost allocation and cost recovery coverage from existing fees and other revenues: Fiscal Year 2015 Budgeted Cost Allocation and Fee Revenue Coverage 111 Fiscal Year 2015 Budget Allocated Existing Rev.as%of Description Expenses [2] Revenues Expenses Athletic Leagues $2,998,052 $1,021,580 34% Aquatics Facilities 2,889,070 1,645,800 57% Beach/Marina Parking 3,232,756 1,854,200 57% BMX/Skate Parks 242,793 19,836 8% Childcare—VPK,Aftercare,etc. 1,721,157 949,262 55% Fitness Facility(No Classes) 770,046 563,631 73% Instructional Classes 883,652 513,603 58% Summer Camps 1,383,080 1,063,844 77% Special Events 337,729 147,895 44% Waterski/Sailing 564,795 40,400 7% Unassigned Facility&Other Costs [3] 6,366,332 74,900 N/A Total $21,389,464 $7,894,502 37% [I]Amounts shown derived from Table 1.May not add due to rounding. [2]Includes direct and indirect operating expenses and excludes capital costs.It should also be noted that therapeutic services for disabled persons were assumed as an indirect cost. [3]Amounts shown include neighborhood parks,school field maintenance,other field maintenance,freedom park,eagle lakes, associated allocable indirect costs and other unassigned costs. 3 Packet Page-129- 1/27/2015 11 .B. As can be seen above,the cost recovery varies by program and is contingent upon assumptions of cost allocation, however in general the County recovers approximately 37% of annual operating expenses from existing fees and other revenues. The cost recovery is contingent upon a variety of factors recognizing: i) certain services or facilities are offered at no charge to residents, which lowers the cost recovery and may reflect that the service is generally viewed as providing a greater community benefit (e.g., free access to neighborhood and community parks); and ii) services which provide a greater benefit to the individual, which is marketable, such as the County's Sun N Fun water park,summer camp and fitness facility programs,generated the highest cost recovery. The County charges more than 300 fees for various programs(excluding concession fees)with the majority being primarily for various instructional based classes. However, such fees only account for approximately 6.5%of the total fee based revenues.Based on discussion with Department staff, it was identified that such fees are likely to change based on patron participation,contract labor or other factors. This results in an administrative burden relative to the revenue generation for such fees and there is currently no defined policy which may assist or direct staff in calculating or evaluating the sufficiency of such fees. In order to provide a sense of the effect on fees from attempting to recover 100%or the"Full Cost" from fees, the table on the following page provides a sample of increases to certain typical fees charged by the County (as noted in Table 1): Sample Increases to Typical Fees-Existing[1] Existing Full Cost Description $ $ Increase Athletic League Fee Sample: League Fee-Soccer $15.00 $44.02 $29.02 League Fee-Softball Team $710.00 $2,083.65 $1,373.65 Aquatics Facilities-Sun N Fun Daily Adult Entrance Fee $13.00 $13.17 $0.17 Annual Family Pass-Nonres. $232.00 $235.12 $3.12 Aquatics Facilities-Golden Gate Daily Adult Entrance Fee $3.50 $25.30 $21.80 3 Month Pass $65.00 $469.95 $404.95 Aquatics Facilities-Immokalee Daily Adult Entrance Fee $3.50 $66.87 $63.37 3 Month Pass $60.00 $1,146.33 $1,086.33 Beach and Marina Access Daily Parking/Nonresident $8.00 $13.95 $5.95 Annual Permit/Nonresident $50.00 $87.17 $37.17 BMX/Skate Park-Adult Membership $15.00 $187.86 $172.86 Child Care-ASA Session(Jan-Jun) $500.00 $906.58 $406.58 Continued to following page. 4 Packet Page-130- 1/27/2015 11 .B. Sample Increases to Typical Fees—Existing[1]continued Existing Full Cost Description $ $ Increase NCRP Fitness-Annual Fee $190.00 $217.75 $27.75 GG Fitness-Annual Fee-Includes Aquatics $190.00 $366.81 $176.81 Immokalee Fitness-Annual Fee-Includes Aquatics $190.00 $208.48 $18.48 Max Hasse-Annual Fee-Includes Aquatics $190.00 $578.15 $388.15 Instructional Class-Fitness $7.00 $12.04 $5.04 Summer Camp-Full Summer Weekly $66.00 $85.81 $19.81 Learn to Sail(5 Lessons/2.5hrs) $125.00 $1,747.51 $1,622.51 Therapeutic Services—Aftercare Daily[2] $15.00 $31.85 $16.85 [1]Amounts shown derived from Table 1. [2] As previously noted the cost allocation did assume therapeutic services would be allocated indirectly to other cost centers. Amounts shown reflect a sample service offered and adjusted based on the following relationship of identified costs and associated revenues for services: -FY15 Budget Annual Expenses Less Donations=$197,700 -FY15 Budget Fee Revenues=$93,100 -Difference=$104,600 or 112%as Percent of Revenues As can be seen above, many of the existing fees require material increases in order to generate sufficient revenues from fees to cover 100% of the allocated program expenses. The calculated fees are based on the required percentage increase to offset any contribution of revenues to fund the respective program from other sources including general fund subsidies. However, it should be noted that in many'cases it is not the intent to recover full cost from user fees alone recognizing that the services or facilities or both may provide a community oriented benefit. For example, it is not typical to see admission charged to neighborhood parks, whereas it is common to see charges for instructional classes. (Remainder of Page Intentionally Left Blank) 5 Packet Page-131- 1/27/2015 11 .B. In order to provide additional information the following comparison of fees charged by the County and several surveyed: Parks and Recreational Fee Survey Summary Ill City of Cape Palm Beach Description County Coral Lee County County Aquatics Fees Res./Nonres. Adult Daily Pool Entrance $1.00-$2.50 $3.00/$4.50 $2.00 $0.93-$3.25 Swim Lessons(4 Hours of Instruction) $40.00 $50.00/$75.00 $50.00 $55.00 Fitness Class(1 Hour of Instruction) $7.00 $1.00/$3.50 $5.00 N/A Water Park Adult Daily Entrance $12.00[2] $14.95/$17.95 N/A $10.30 Childcare Res./Nonres. After School Care(Weekly) $25.00 $30.00/$30.00 $5.00 $10.00 No School Care(Daily) $15.00 $26.00/$39.00 $15.00-$20.00 $15.00 to$25.00 Camps Res./Nonres. Summer Camp(Weekly) $66.00-$85.00 $89.00/$89.00 $75.00 $85.00-$95.00 Spring Break Camp(Weekly) $85.00 N/A $75.00 $100.00 Winter Break Camp(Weekly) $45.00-$60.00 $75.00/$75.00 N/A $60.00-$140.00 Fitness Facilities Res./Nonres. Adult Membership(Monthly) [3] $15.83 N/A $10.00-$20.00 N/A Fitness Class(1 Hour) $5.00-$7.00 $4.00/$8.00 $3.00-$8.75 $5.00-$8.00 Parking Beach/Marina Beach Daily $8.00[4] N/A $5.00-$10.00 $16.00-$24.00[5] Beach Annual Pass $50.00[4] $50.00 $60.00 $35.00 Marina Daily $10.00 $10.00 $5.00-$10.00 $10.00 [1]Amounts shown derived from Table 2. [2]County provides a$2 discount to County residents with valid identification. [3]For additional information a survey of private fitness facility membership fees was performed: Planet Fitness=$15.00 Monthly;L.A.Fitness=$30 Monthly;and YMCA=$50 Monthly. [4]Amounts shown for non-residents;County provides free access to County residents through permit application. [5]Palm Beach County charges parking by hour.For comparison purposes amounts shown assume 8 hours for daily fee. As can be seen above, the County's fees are generally reasonable or less than other entities surveyed. However, a market based fee comparison alone is not sufficient to indicate a need to increase a fee.Marketing of programs,as well as,program participation should also be considered prior to making a determination for the increase in any fees. Preliminary Recommendations or Considerations: • The existing fees for the Department do not recover full program costs, however are considered reasonable based on results of the fee survey. No changes to the existing fee levels are currently recommended recognizing that consideration should be made towards development of a cost recovery policy for user fees. The policy is intended to identify 6 Packet Page-132- 1/27/2015 11 .B. parameters for categorizing services among a range of cost recovery levels. Based on the findings of a survey of cost recovery policies by other parks and recreational departments found a common methodology being to assign filters such as community benefit versus individual benefit, demand and market conditions or other factors in evaluating cost recovery for user fees. Attached to this report as Appendix A is a sample policy and philosophy for cost recovery adopted by the City of Alexandria Virginia. Please reference the printed page 5 -6 for an example of the classification of services among five(5)primary cost recovery tiers. • In order to provide Department staff with guidance concerning the formulation of fees and recognizing the complexity in the allocation cost and design of fees, it is recommended that a simplified methodology be recognized. In development of the fee methodology for determining the full cost of service we would recommend the following cost identification and fee development formula: Identified direct cost of service (e.g., personnel, utility, materials supplies, insurance, maintenance, hourly facility costs, etc.); PLUS Allowance for indirect costs(e.g.,Department Administration)determined by the ratio of total Department indirect costs relative to total applicable Department costs. The total applicable Department costs would exclude the indirect costs and other costs funded through other dedicated revenues and contributions(i.e.,Conservation Collier). SUM DIVIDED BY Identified Billing Units measured as either participants, patrons, time or other unit of measure assumed in the application of the fee. QUOTIENT MULTIPLIED BY Targeted cost recovery factor to adjust the fee based on market conditions, demand, and program objective and/or other consideration as may be determined by Department Administration or as may be set by cost recovery policy. • Consider adoption of an automatic price index which may be annually applied to existing fees to account for the general inflation in operating expenses. It is recommended that the index be tied to year-over-year change in the Bureau of Labor Statistics (BLS) for either Miami-Dade or All South Urban Consumers or other representative inflation based index. The automatic index is recommended to be capped at no less than 0% and no greater than 5%for a given year. The automatic index should also allow for discretion as to which fees may be increased to provide consideration for the recommended fee formula or future cost recovery policy. (Remainder of Page Intentionally Left Blank) 7 Packet Page-133-