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TDC Agenda 01/22/20181/18/2018 January 22, 2018 | Collier County, FL http://www.colliergov.net/your-government/advisory-boards-and-authorities/tourist-development-council/tdc-agendas/2018-agendas/january-22-2018 1/3 January 22, 2018 MEETING AGENDA & NOTICE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL Collier County Government Center, Administration Bldg. F, 3rd Floor 3299 East Tamiami Trail, Naples, FL 34112 January 22, 2018 9:00 am Collier County Commission Chambers * Requires TDC Action 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. *AGENDA AND MINUTES A. Changes and Approval of Today’s Agenda B. Approval of prior TDC Meeting Minutes i. Regular Meeting 11/27/17 ii. Special Meeting 12/8/17 5. Presentations / Public Comment - (3 minutes each) 6. * CONSENT AGENDA All matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item(s) will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. COASTAL ZONE MANAGEMENT These items have been before the Coastal Advisory Committee (CAC) and have received a recommendation by majority vote of the CAC to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding. The TDC is requested to make a finding that each project promotes tourism. B. BEACH PARK FACILITIES These items have been before the Parks and Recreation Advisory Board (PARAB) and have received a recommendation by majority vote of the PARAB to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding. The TDC is requested to make a finding that each project promotes tourism. C. TOURISM DIVISION 7. NEW BUSINESS These items are for review and recommendation by the TDC and have not been reviewed by another County Advisory Board and are to be considered for funding by a majority vote and with a finding that each request promotes tourism. A. * EVENT FUNDING REQUESTS 1/18/2018 January 22, 2018 | Collier County, FL http://www.colliergov.net/your-government/advisory-boards-and-authorities/tourist-development-council/tdc-agendas/2018-agendas/january-22-2018 2/3 i. Sports Event Funding Requests B. * OTHER TDT FUNDING REQUESTS i. ITB 18-7247 “Printing of Guides” C. One-Time Increase to Agreement 16-6618 for Construction of Pickleball Courts at ENCP 8. OLD BUSINESS These items have been continued from a previous TDC meeting, or are reoccurring reports for review by the TDC. 9. Council Member Discussion 10. MARKETING PARTNER REPORTS These reports are provided to TDC members on the digital link above to the County website. The Research Data Services report will be presented on a monthly basis, and the other reports will be presented at TDC meetings on an as needed basis. TDC members may request a presentation by the Marketing Partner representative or by Tourism staff at each TDC meeting. A. Research Data Services B. Paradise Advertising & Marketing, Inc. C. LHG (Lou Hammond Group) D. Collier County Tourist Tax Collections E. Miles Partners - Website Activity F. Digital & Social Media- Paradise Advertising 11. TOURISM STAFF REPORTS These activity reports are provided to TDC members on a digital link to the County website and will be presented to the TDC on an as needed basis. TDC members may request a presentation by Tourism staff members at each TDC meeting. A. Director B. Group Sales C. Leisure & Travel Trade Sales D. Sports Marketing E. Public Relations & Communications F. Film Office G. International Representatives H. Visitor Centers I. County Museums 12. Detailed Staff Reports 13. Next Scheduled Meeting Date/Location – February 26, 2018 Collier County Government Center, Administration Bldg. F, 3rd Floor, 3299 East Tamiami Trail, Naples, Florida 34112 14. Adjournment All interested parties are invited to attend, and to register to speak and to submit their objections, if any, in writing, to the Council prior to the meeting if applicable. For more information, please contact Jack Wert at (239) 252-2402. If you are a person with a disability who needs any accommodation in order to participate in this proceeding, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Collier County Facilities 1/18/2018 January 22, 2018 | Collier County, FL http://www.colliergov.net/your-government/advisory-boards-and-authorities/tourist-development-council/tdc-agendas/2018-agendas/january-22-2018 3/3 Management Department located at 3335 Tamiami Trail East, Suite 101, Naples, FL 34112-5356, (239) 252-8380. Public comments will be limited to 3 minutes unless the Chairman grants permission for additional time. Collier County Ordinance No. 99-22 requires that all lobbyists shall, before engaging in any lobbying activities (including, but not limited to, addressing the Board of County Commissioners before the Board of County Commissioners and its advisory boards, register with the Clerk to the Board at the Board Minutes and Records Department. November 27, 2017 1 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, November 27, 2017 LET IT BE REMEMBERED the Collier County Tourist Development Council in and for the County of Collier, having conducted business herein, met on this date at 9:00 AM in a REGULAR SESSION in Building “F” of the Government Complex, Naples, Florida with the Following members present: Chairman: Commissioner Donna Fiala Susan Becker Victor Rios (Excused) Clark Hill Robert Miller Ed (Ski) Olesky Dan Sullivan Michelle McLeod (Excused) Nancy Kerns ALSO PRESENT: Jack Wert, Tourism Director Ed Caum, Deputy Director, Sports Tourism/Marketing Colleen Greene, Assistant County Attorney Kelly Green, Tourist Development Tax Coordinator Michael Obyc, Sr. Sports Marketing Manager November 27, 2017 2 Any persons in need of the verbatim record of the meeting may request a copy of the video recording from the Collier County Communications and Customer Relations Department or view online. 1. Call to Order – Commissioner Fiala Commissioner Fiala called the meeting to order at 9:00 A.M. 2. Pledge of Allegiance Pledge of Allegiance was recited. 3. Roll Call A quorum was established. 4. AGENDA AND MINUTES A. Changes and Approval of Today’s Agenda Mr. Olesky moved to approve the Agenda subject to hearing Item 8.A after Item 5. Second by Ms. Kerns. Carried unanimously 7 – 0. B. Approval of prior TDC Meeting Minutes i. Regular Meeting 10/23/2017 Ms. Becker moved to approve the minutes of the October 23, 2017 meeting as presented. Second by Mr. Hill. Carried unanimously 7 – 0. 5. Presentations/Public Comment - (3 minutes each) None 6. CONSENT AGENDA All matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item(s) will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. COASTAL ZONE MANAGEMENT These items have been before the Coastal Advisory Committee (CAC) and have received a recommendation by majority vote of the CAC to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding. The TDC is requested to make a finding that each project promotes tourism. B. BEACH PARK FACILITIES These items have been before the Parks and Recreation Advisory Board (PARAB) and have received a recommendation by majority vote of the PARAB to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding. The TDC is requested to make a finding that each project promotes tourism. C. TOURISM DIVISION There were no items on the Consent Agenda. 7. New Business These items are for review and recommendation by the TDC and have not been reviewed by another County Advisory Board and are to be considered for funding by a majority vote and with a finding that November 27, 2017 3 each request promotes tourism. A. EVENT FUNDING REQUESTS i. Sports Event Funding Requests Mr. Obyc presented the Executive Summary “Recommend approval of Tourist Development Tax Promotion funding to support the eleven upcoming January and February 2018 Sports Events up to $65,800.00 and make a finding that these expenditures promote tourism” dated November 27, 2017 for consideration. The proposed events are as follows:  ITF (International Tennis Federation) Men’s Pro Circuit from January 5-14, 2018 at the Naples Bath & Tennis Club ($6,000).  Nike XPO Prospect Camp from January 6-7, 2018 at North Collier Regional Park ($6,000).  HITS (Horses in the Sun) Triathlon Series from January 6-7, 2018 in Naples. ($7,500).  NSMTA (National Senior Mens Tennis Association) Super Senior Doubles Championship from January 10-14, 2018 at Naples Bath & Tennis Club ($3,750);  Dimitri Cup – 1st Weekend from January 13-15, 2018 at North Collier Regional Park ($9,150).  Dimitri Cup – 2nd Weekend from January 20-21, 2018 at North Collier Regional Park, Corkscrew Park, and Veterans Park ($10,950).  National Junior USTA L3 (United States Tennis Association) from January 20-22, 2018 at Naples Bath & Tennis Club ($3,750).  West Coast Super Senior Grand Prix from January 22-28, 2018 at Naples Bath & Tennis Club ($3,750).  Dimitri Cup – 3rd Weekend from January 27-28, 2018 at North Collier Regional Park ($5,950).  Winter Classic Pickleball Tournament from January 27-29, 2018 at East Naples Community Park ($5,250).  Les Grandes Dammes Joanne Russell Cup from February 22-28, 2018 at Naples Bath & Tennis Club ($3,750.00). Council discussion occurred with some members expressing concern:  The proposed events are gravitating toward peak times of the year when the original intent of the program was to promote events for the off season.  Data indicates the Dimitri Cup events only generated 52 room nights in Collier County last year. Over 2,000 rooms were booked in Lee County for the tournament while “tying up” Collier County facilities which could have been used by others at a greater benefit to the County.  The Dimitri Cup event may not provide a qualified return on investment for the Tourist Development Tax funding models. Staff noted:  They are aware of the issue and the promoter of the Dimitri Cup has been notified on the concern including if a sufficient number of room nights are not booked in Collier County, the event may not receive funding in the future.  The new grant agreement requires the promoter of events to meet thresholds for room nights or the funding is reduced after the fact given it is a reimbursement program.  With the new data analysis models available, staff will be investigating the concern and may be recommending changes to the program to ensure the targeted return on investments are met for given events. November 27, 2017 4 Ms. Kerns moved to recommend the Board of County Commissioners approve Tourist Development Tax Promotion funding to support the eleven upcoming January and February 2018 Sports Events up to $65,800.00 and finds these expenditures promote tourism. Second by Ms. Becker. Motion carried 5 “yes” – 2 “no.” Mr. Hill and Mr. Sullivan voted “no.” Sports Application Funding Review Mr. Obyc presented the “Sports Application Funding Model,” for informational purposes. He provided an overview of the document which outlines an example of the funding request vs. funding awarded based on certain parameters. Currently an applicant is required to meet a threshold booking of 250 room nights (among other criteria) to qualify for the funding. The Council reviewed the document and recommended: 1. The application be adjusted to provide for different thresholds for room nights, fees, etc. based on the time of the year, i.e. off peak vs. peak season. 2. Staff prepares a 2017 year-end report on the program, including the cumulative projections of room nights vs. actual bookings, return on investment and other economic impacts, etc. Sports Park Update Mr. Caum provided an update on the proposed facility noting:  Manhattan Construction Group has been awarded the contract for constructing the facility.  A task force has been assembled to assist the County in developing the facility.  The task force will be visiting other similar venues in the State to garner input on their experiences in building and operating similar facilities. This effort will include meeting with promoters of events to garner additional input.  The playing fields are slated for completion in 2018, the stadium in 2019 and a fieldhouse is to be constructed at a later date.  An update will be provided to the Council in February of 2018. B. OTHER TDT FUNDING REQUESTS i. PBS Travel Special Episode Mr. Wert presented the Executive Summary “Recommendation to fund a 2018 Samantha Brown PBS Travel Show segment and make a finding that this expenditure promotes tourism” dated November 27, 2017 for consideration. He noted the funding request has been amended to $49,750 with monies available in Fund 184 to fulfill the request. In addition to the publicity from the travel show segment, the County will be receiving a 30-second “sizzle reel” for their use. Mr. Sullivan moved to recommend the Board of County Commissioners fund a 2018 Samantha Brown PBS Travel Show segment in the amount of $49,750.00 and finds this expenditure promotes tourism. Second by Ms. Kerns. Carried unanimously 7 – 0. C. December Meeting Schedule Mr. Wert presented the Executive Summary “Discuss and recommend cancellation of the December TDC Meeting scheduled for December 25, 2017 as it falls on Christmas Day” dated November 27, 2017 for consideration. November 27, 2017 5 Mr. Sullivan moved to cancel the December TDC meeting scheduled for December 25, 2017 as it falls on Christmas Day. Second by Ms. Becker. Carried unanimously 7 – 0. 8. Old Business These items have been continued from a previous TDC meeting, or are reoccurring reports for review by the TDC. A. DMAI Event Calculator Demonstration (this item was heard after Item 5) Chris Pike of Tourism Economics was available via telephone and presented the PowerPoint “Destinations International Event Impact Calculator” highlighting:  Destinations International’s Event Impact Calculator (EIC) allows Destination Marketing Organizations (DMOs) to quantify the economic importance of events to their destinations.  The DI Event Impact Calculator can properly identify the unique-ness of the event, the total impact of the event and the details with each of the following five event characteristics:  Type of event  How long will the event take place  Attendees/participants/tickets sold  Overnight share  Room rate  The platform includes spending distribution analysis for lodging, food and beverage, retail, recreation and transportation for business meetings as well as sports and cultural events.  Detailed reports may be generated in a variety of areas including spending, overall economic impacts, tax revenue, ROI’s (Returns on Investments), etc.  It also allows the user to compare different events to find the most beneficial ones to target. During Council discussion, the following was noted:  The model is customized for each destination utilizing the package.  The information is gathered from multiple data sets from areas across the United States including Florida with tools such as monthly rolling surveys which are continually added to the system to ensure the best available data is being used in the software.  The system has the ability for the user to localize data.  The County does garner feedback on individual events from the promoter and “spot checks” the data to ensure it is accurate.  The annual fee for the service is less than $10,000 and the County is only allowed access to their data, not those of a competitor utilizing the software. 9. Council Member Discussion Ms. Becker provided an update on the Rock-n-Roll in Naples to be held December 9, 2017 at the Naples Square with Sugar Ray as the headliner. Mr. Sullivan reported Red Bull partnered with Rookery Bay to complete a cleanup of Henderson creek, by paddleboard. Break: 10:46 a.m. Reconvened: 10:55 a.m. 10. Marketing Partner Reports These reports are provided to TDC members on the digital link above to the County website. The Research Data Services report will be presented on a monthly basis, and the other reports will be presented at TDC meetings on an as needed basis. TDC members may request a presentation by the Marketing Partner representative or by Tourism staff at each TDC meeting. November 27, 2017 6 Marketing Partner Reports – November 27, 2017 A. Research Data Services – Dr. Walter Klages Klages Research & Research Data Services, Inc. - Research Report The Council requested Dr. Klages to include statistics on deplanement for the facilities at Fort Lauderdale and Punta Gorda in future reports. Ms. Kerns left at 11:09 a.m. B. Paradise Advertising – Cedar Hames Paradise Advertising and Marketing, Inc. – Marketing Report C. Lou Hammond Group - Jonell Modys “Lou Hammond Group and CVB PR Team Public Relations Report” D. Collier County Tourist Tax Collections – Jack Wert “Collier County Tax Collector Tourist Tax Collections” E. Miles Partners – Website Activity – Buzzy Ford “Web Site Analytics” F. Digital & Social Media- Paradise Advertising and Zebra Brazil “Brazil Social Media Marketing” G. Atilus – Search Engine Optimization “Digital/Social Media Marketing” H. Phase V - Fulfillment Services – Jack Wert “Phase V Fulfillment Services” 11. Tourism Staff Reports These activity reports are provided to TDC members on a digital link to the County website and will be presented to the TDC on an as needed basis. TDC members may request a presentation by Tourism staff members at each TDC meeting. A. Director B. Group Sales C. Leisure and Travel Trade Sales D. Sports Marketing E. Public Relations & Communications F. Film Office G. International Representatives H. Visitor Centers 12. Detailed Staff Reports Submitted 13. Next Scheduled Meeting Date/Location – January 22, 2018 – 9:00 a.m. November 27, 2017 7 Collier County Government Center, Administration Bldg. F, 3rd Floor, 3299 East Tamiami Trail, Naples, Florida 34112 Commissioner Fiala reported this may be her last meeting serving as Chairman of the Tourist Development Council as a new Chair is appointed annually by the Chairman of the Board of County Commissioners. The Members thanked Commissioner Fiala for her support of tourism. There being no further business for the good of the County, the meeting was adjourned by order of the chair at 11:33 A.M. COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL _________________________________ Chairman, Commissioner Donna Fiala These minutes approved by the Board/Committee on _________________ as presented________ or as amended ___________. December 8, 2017 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, December 8, 2017 LET IT BE REMEMBERED the Collier County Tourist Development Counci ' and for the County of Collier, having conducted business herein, met on this date at 9: t, • + in o* a SPECIAL SESSION in Building "F" of the Government Complex, NaplesOri a with the Following members present: Sf Chairman: Commis up— r 1 a Fiala Vice Chairman: Susan Bela e Vi4r Riis Cl ' s, 11 a iller 4 (Ski) Olesky (Excused) Dan Sullivan Michelle McLeod (Excused) Nancy Kerns i'S° 1 \'' ALSO PRESEN ik ert, Tourism Director Caum, Deputy Director, Sports Tourism/Marketing ary McAlpin, Manager, Coastal Zone Management Colleen Greene, Assistant County Attorney Kelly Green, Tourist Development Tax Coordinator c 1 12/7/2017 December 8,2017 I Collier County,FL December 8, 2017 MEETING AGENDA&NOTICE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL Collier County Government Center,Administration Bldg. F, 2nd Floor 3299 East Tamiami Trail,Naples, FL 34112 December 8, 2017 9:0o am IT Training Room,5th Floor Administration Building Requires TDC Action 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. *AGENDA AND MINUTES A. Changes and Approval of Today's Agenda 5. Presentations/ Public Comment-(3 minutes each) 6. *CONSENT AGENDA All matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item.If discussion is desired by a member of the Council,that item(s)will be moved from the Consent Agenda and considered separately under New Business or Old Business. A.COASTAL ZONE MANAGEMENT These items have been before the Coastal Advisory Committee(CAC)and have received a recommendation by majority vote of the CAC to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding.The TDC is requested to make a finding that each project promotes tourism. B. BEACH PARK FACILITIES These items have been before the Parks and Recreation Advisory Board(PARAB)and have received a recommendation by majority vote of the PARAB to proceed with the requested work after further recommendation from the TDC for the necessary tourist tax funding.The TDC is requested to make a finding that each project promotes tourism. C.TOURISM DIVISION 7. NEW BUSINESS These items are for review and recommendation by the TDC and have not been reviewed by another County Advisory Board and are to be considered for funding by a majority vote and with a finding that each request promotes tourism. A. * EVENT FUNDING REQUESTS B. *OTHER TDT FUNDING REQUESTS i. Collier Creek Dredging Project ii.Annual Beach Survey http://www.colliergov.net/your-govemment/advisory-boards-and-authorities/tourist-development-council/tdc-aaenrinsont7-anandacriaromix.r_u_)ni7 1ro 12/7/2017 December 8,2017 I Collier County,FL 8. OLD BUSINESS These items have been continued from a previous TDC meeting,or are reoccurring reports for review by the TDC. 9. Council Member Discussion 10.Next Scheduled Meeting Date/Location—January 22, 2017 Collier County Government Center, Administration Bldg. F, 3rd Floor, 3299 East Tamiami Trail,Naples, Florida 34112 11.Adjournment All interested parties are invited to attend, and to register to speak and to submit their objections,if any, in writing,to the Council prior to the meeting if applicable. For more information,please contact Jack Wert at(239) 252-2402. If you are a person with a disability who needs any accommodation in order to participate in this proceeding,you are entitled,at no cost to you,to the provision of certain assistance. Please contact the Collier County FacilitiesManagementDepartmentlocatedat3335TamiamiTrailEast,Suite 101, Naples, FL 34112-5356, (239) 252-8380. Public comments will be limited to 3 minutes unless the Chairman grants permission for additional time. Collier County Ordinance No. 99-22 requires that all lobbyists shall,before engaging in any lobbying activities including,but not limited to,addressing the Board of County Commissioners before the Board of County Commissioners and its advisory boards,register with the Clerk to the Board at the Board Minutes and Records Department. http://www.collieraov.netivour-aovarnrnant/a ivicnn._t,n.rs4_s.,_,,fh..a*;a u.,,a..+.... + . . _.__..__:.uA_ December 8, 2017 Any persons in need of the verbatim record of the meeting may request a copy of the video recording from the Collier County Communications and Customer Relations Department or view online. 1. Call to Order—Commissioner Fiala Commissioner Fiala called the meeting to order at 9:00 A.M. 2. Pledge of Allegiance The Pledge of Allegiance was recited. 3. Roll Call 4Cb i A quorum was established. 04. AGENDA AND MINUTES A. Changes and Approval of Today's Agenda Mr. Rios moved to approve the Agenda. Second by Ms. Kerns. Carried $ti'mously,7—0. 5. Presentations/Public Comment- (3 minutes each) CiNone 6. CONSENT AGENDA All matters listed under this agenda item are considered to be rot • d action will be taken by one motion without separate discussion of each item. If discussgS,,,,by a member of the Council, that item(s) will be moved from the Consent Agenda and c ns' parately under New Business or Old Business. A. COASTAL ZONE MANAGEMENT These items have been before the Coasta Committee (CAC) and have received a recommendation by majority vote of t o proceed with the requested work after further recommendation from the TDC .i_:e sary tourist tax funding. The TDC is requested to make a finding that each project pro ; . to ism. B. BEACH PARK FACILITIES These items have be• ,eforrthe Parks and Recreation Advisory Board(PARAB) and have received a recommendatio• • ajority vote of the PARAB to proceed with the requested work after further recommendati• om ,TDC for the necessary tourist tax funding The TDC is requested to make a finding th• " • prof,ct promotes tourism. C. TOURI R ION 1 wero items on the Consent Agenda. 7. 'ew us a'ess ese tems are for review and recommendation by the TDC and have not been reviewed by another Co ty Advisory Board and are to be consideredfor funding by a majority vote and with a finding that 1 each request promotes tourism. A. EVENT FUNDING REQUESTS None B. OTHER TDT FUNDING REQUESTS i. Collier Creek Dredging Project 2 December 8, 2017 Mr. McAlpin presented the Executive Summary "Recommendation to declare that emergency circumstances exist based on damage caused by Hurricane Irma to Collier Creek; authorize an expedited procurement process to obtain quotes and negotiate a contract; authorize the County Manager or his designee to execute a contract to be presented to the Board for "after-the-fact" approval at the next regularly scheduled Commission meeting; authorize the necessary budget amendment; and make a finding that this item promotes tourism (Fiscal Impact$1,320,000)" dated December 8, 2017 for consideration. He provided a series of photos which depicted the conditions of Collier Creek pre and post Hurricane Irma. He noted: That the channel area is characterized as the most dynamic in Collier County a e . N,,, currently undergoing a master plan study given it is utilized by 1/3 of the Mak o : . d boaters and is required to be dredged frequently to ensure boater safety. The channel suffered significant impacts because of Hurricane Irma w.'` area seeing an 8-foot tidal change in a 3-hour period. OP The event resulted in the damage to the jetty at the end of the c eith its boulders strewn about in the water, sand displacement from area beach : t;the pass, destruction of the seawalls and docks in the area and undermining of a i :.' Marco condominium building. In addition to the sand,boulders, etc. now in the chap deb iie from the various sources ended up in the water as well. r The area needs to be dredged immediately to enure safe navigation as the channel continues to be utilized by boaters. The dredging work requires an expecte idtg ocess, be potentially eligible for FEMA funding and completed in the beg f g of 2018. The 12— 15K cy of contaminated r is will need to be removed "off site"by truck as opposed to placed on area beactti*jjosi oes not meet the requirements for beach quality sand. The work required to rebuild theJetty will occur at a later date. Mr. Rios moved to recomm, „ , that the Board of County Commissioners, declare that emergency circumstances exis; lased on damage caused by Hurricane Irma to Collier Creek; authorize an expedited procurement process to obtain quotes and negotiate a contract; authorize the C4 my Manager or his designee to execute a contract to be presented to the Board for "after-the-fact"approval at the next regularly scheduled Commission meeting; authorize heR ecesiy budget amendment; and find that the item promotes tourism (Fiscal Impact$1,320,000). Second by Hill. Carried unanimously 7—0. Mr. WeritUeried on funds available for damage in Everglade City and Mr. McAlpin reportedthat the County would be looking at the area and recommended that he contact the Ounty Manager on the item. tops, Speaker Ben Farnsworth of Villa De Marco reported he supported Staff's proposal to dredge the channel. ii. Annual Beach Survey Mr. McAlpin presented the Executive Summary "Recommendation to approve proposal dated December 5, 2017 from Humiston &Moore Engineers for Collier County Beaches and Inlets Annual Monitoring for 2018 under Contract No. 15-6382, authorize the County Manager or his designee to execute the work order for a not to exceed amount of$99,000.00 and makes a 3 December 8, 2017 finding that this expenditure promotes tourism" dated December 8, 2017 for consideration. He noted: That the work is required under the County's Florida Department of Environmental Conservation permits and is conducted annually. Included in the proposal is an allowance for private beach areas of Port Royal and Barefoot beach to participate in the County's beach renourishment project through a Memorandum of Understanding. Any funds expended by the County on private ds would need to be reimbursed by the private party. The amount allocated for the survey work is $10,000 for Barefoot Beach and $ ,r Port Royal. Should those entities not participate in the endeavor, the contracted work , . be reduced by the aforementioned amounts.0 Mr. Rios moved to recommend that the Board of County Commissioners , the proposal dated December 5, 2017 from Humiston & Moore Engineers for Collie Oft! ty Beaches and Inlets Annual Monitoring for 2018 under Contract No. 15-6382, an the County Manager or his designee to execute the work order not to exc m the ' , .un of$99,000.00, and finds this expenditure promotes tourism. The said motion is p Itt = pfd' the understanding the dollar amount specified includes work proposed by private entit 's and if not undertaken, the contract will be reduced by the required amount. Secon Mr. HilL Carried unanimously 7—0. 8. Old Business These items have been continuedfrom a previous D g, or are reoccurring reports for review by the TDC. None 9. Council Member Discussiontyp, ,..N, °,,, ' None 10. Next Scheduled Meeting Date/Loca January 22,2018 at 9:00 A.M. Collier County Government C ter,Administration Bldg. F,3rd Floor 3299 Tamiami Trail E Napes,Florida 34112 There being nor business for the good of the County, the meeting adjourned by order of the chair at 9:4 t M. COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL Chairman, Commissioner Donna Fiala These minutes approved by the Board/Committee on as presented or as amended 4 EXECUTIVE SUMMARY Recommend approval of Tourist Development Tax Promotion funding to support the upcoming March 2018 Pickleball event up to $5,250.00 and make a finding that these expenditures promote tourism. ______________________________________________________________________________ OBJECTIVE: To generate economic activity in Collier County by attracting and promoting sports tourism. CONSIDERATIONS: Collier County is scheduled to host the following event in March 2018. The Tourism Division Sports Marketing Team has attracted this Pickleball event to our community. The projected hosting costs are based on past experience with similar events, the event funding application request, and the projected room nights from the event organizer. Event expenditures are paid by the event organizer up front. The Tourism Division proposes to reimburse the event organizer for court rental costs, officials fees, and operation support expenses based on room night visitation delivered to Collier County. These expenditures are authorized to be reimbursed through the BCC-approved Sports Assistance Program. Staff utilizes the BCC-approved Event Application Form (attached) to determine the appropriate amount of recommended funding based on an acquisition cost of fifteen dollars per room night, which is a sports tourism industry standard. Funding for this sports tourism event is subject to TDC recommendation and Board approval. Southern Tropics Pickleball will take place March 9-11, 2018. This is the third time that this event is being held at East Naples Community Park. The event is projected to attract 400 athletes and generate 250 room nights for Collier County, contributing an estimated $121,212.00 in visitor spending to the local economy and $1,829.00 in TDT revenue. In 2017, the event attracted 447 athletes and 281 room nights, contributing $429,741.00 to the local economy in visitor spending and $1,686.00 in TDT revenue for an investment of $4,000.00. The expenses to be paid for the 2018 event includes assistance with facility rental up to $3,750.00 and parks staff overtime up to $1,500.00 for a total of $5,250.00 FISCAL IMPACT: Funding of up to $5,250.00 for this sports tourism event is included in the BCC approved FY 18 Tourism Division budget in Fund 184 for Sports Marketing Event support. GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this Executive Summary LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: For the Tourist Development Council to recommend approval of Tourism Development Tax Promotion funding to support the upcoming March 2018 Pickleball event up to $5,250.00 and make a finding that these expenditures promote tourism. Prepared by: Nikki King, Sports Marketing Manager Attachments: Event Assistance Application for Southern Tropics Pickleball Event June 27, 2016 New Business 7-A (i) 1 of 16 June 27, 2016 New Business 7-A (i) 2 of 16 June 27, 2016 New Business 7-A (i) 3 of 16 June 27, 2016 New Business 7-A (i) 4 of 16 June 27, 2016 New Business 7-A (i) 5 of 16 June 27, 2016 New Business 7-A (i) 6 of 16 June 27, 2016 New Business 7-A (i) 7 of 16 June 27, 2016 New Business 7-A (i) 8 of 16 June 27, 2016 New Business 7-A (i) 9 of 16 June 27, 2016 New Business 7-A (i) 10 of 16 June 27, 2016 New Business 7-A (i) 11 of 16 June 27, 2016 New Business 7-A (i) 12 of 16 June 27, 2016 New Business 7-A (i) 13 of 16 June 27, 2016 New Business 7-A (i) 14 of 16 June 27, 2016 New Business 7-A (i) 15 of 16 June 27, 2016 New Business 7-A (i) 16 of 16 EXECUTIVE SUMMARY Recommendation to award ITB 18-7247 “Printing of Visitor Guides” to Publication Printers Corporation for the Tourism Division to print 75,000 copies of the 2018 Collier County Visitor Guides for a not to exceed amount of $31,236 and make a finding that this action promotes tourism. _____________________________________________________________________________________ OBJECTIVE: Recommendation to select printing vendor for the tourism annual Visitor Guide. CONSIDERATIONS: Annually the Tourism Division produces a printed Visitor Guide that is distributed around the world to publicize the destination. In this guide, there are original editorials highlighting unique aspects of our County and focused advertising to benefit local businesses. 75,000 copies will be printed for distribution worldwide during 2018 to tourists and potential visitors. In May 2016, the publishing of the annual tourism visitor guide was solicited and subsequently awarded to Florida Homes Magazine LLC d/b/a Fuse Media. (BCC Meeting 7/12/2016, Item 16F4). Fuse Media published the 2017 guide and has now completed the production of the 2018 guide. The printing of the annual visitor guide has been solicited by Collier County Procurement separately from the production for the past two years. We are now ready to print the 2018 visitor guide. The Collier County Procurement Division developed ITB 18-7247 - Printing of Visitors Guides. The ITB was publicly advertised on November 6, 2017. E-mail notices were sent to 328 firms with 35 firms requesting full solicitation packages. Two bid responses were received by the due date of December 6, 2017 from Publication Printer Corp., Denver, CO and Solo Printing, LLC, Miami, FL. Proposed pricing from each of the bidders can be seen below: PUBLICATION PRINTERS CORP. Denver, CO SOLO PRINTING, LLC Miami, FL Line Qty* Total Line Qty* Total Total Line Qty* Total A Price per 500 $ 227.48 H Price per 1,000 $ 454.96 $ 244.65 H Price per 1,000 $ 489.29 B Price per 500 $ 221.22 I Price per 1,000 $ 442.44 $ 224.71 I Price per 1,000 $ 449.43 C Price per 500 $ 208.24 J Price per 1,000 $ 416.48 $ 230.29 J Price per 1,000 $ 460.57 D Price per 500 $ 201.98 K Price per 1,000 $ 403.96 $ 208.19 K Price per 1,000 $ 416.37 E Price per 500 $ 206.68 L Price per 1,000 $ 413.36 $ 221.11 L Price per 1,000 $ 442.21 F Price per 500 $ 200.41 M Price per 1,000 $ 400.84 $ 199.01 M Price per 1,000 $ 398.01 G Price per 500 $ 180.38 N Price per 1,000 $ 360.77 $ 182.48 N Price per 1,000 $ 364.96 This solicitation was advertised with seven options that differed in page counts and binding methods (Perfect Bound or Saddle Stitched and 52, 58, 60 or 64 pages). The final page count of the publication is dependent on the final number of ads sold by the Publisher and number of editorial pages created. Staff has selected Option C above for 60 pages and perfect binding based on the final production results provided by the publisher. Procurement staff and Tourism staff have reviewed the bid submissions and chosen Publication Printers January 22, 2018 New Business 7-B (i) 1 of 20 Corporation based on price, references and experience of publishing similar guides. Therefore, staff recommends award of the printing 75,000 copies of the 2018 Visitor Guide to the lowest bidder in all seven alternative quantities and bindings, Publication Printer Corporation, Denver CO. A Purchase Order with Collier County's standard terms and conditions will be issued for this award. FISCAL IMPACT: The cost to print 75,000 copies of the 2018 Visitor Guide for the 60 pages and perfect binding (Option C) is $31,236. The budget for this printing is provided in the BCC approved FY 18 budget in TDC Tourism Promotion Fund (184.) The cost history to print the annual Visitor Guide has ranged between $40,353 and $43,727 over the past five years. GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this action. ADVISORY BOARD RECOMMENDATION: The Tourist Development Council will review this item at the January 22, 2018 meeting. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: To award ITB 18-7247 “Printing of Visitor Guides” to Publication Printers Corporation for the Tourism Division to print 75,000 of the 2018 Collier County Visitor Guides using option C above for a not to exceed amount of $31,236 and make a finding that this action promotes tourism. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. 18-7247 Solicitation (DOCX) 2. 18-7247 Attachment A - Scope of Services (DOCX) 3. 18-7247 Bid Tab (PDF) 4. 18-7247 NORA (PDF) January 22, 2018 New Business 7-B (i) 2 of 20 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS INVITATION TO BID (ITB) FOR PRINTING OF VISITOR GUIDES SOLICITATION NO.: 18-7247 BRENDA BRILHART, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8446 brendabrilhart@colliergov.net (Email) This proposal solicitation document is prepared in a Microsoft Word format (Rev 8/2/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. January 22, 2018 New Business 7-B (i) 3 of 20 TABLE OF CONTENTS ITEM DESCRIPTION ...................................................................................................................................................... 1. Introduction 2. Background 3. Term of Contract 4. Award Criteria General Bid Instructions 5. Purpose/Objective 6. Pricing 7. Alternate Bid Pricing 8. Equal Product 9. Discount 10. Addenda 11. Bid Submission 12. Questions 13. Protests 14. Local Vendor Preference 15. Immigration Affidavit Certification 16. Lobbying 17. Certificate of Authority to Conduct Business in the State of Florida (Florida Statute 607.1501) 18. General Information 19. Bid Award Process 20. Reserved Rights 21. Collier County Purchase Order Terms and Conditions Additional Terms and Conditions 22. Insurance and Bonding Requirements 23. Additional items and/or Service 24. Vendor Performance Evaluation 25. Additional Terms and Conditions of Contract 26. Public Records Compliance 27. Payment Method 28. Environmental Health and Safety 29. Licenses 30. Survivability 31. Relation of County 32. Termination 33. Public Entity Crime 34. Security and Background Checks 35. Conflict of Interest 36. Prohibition of Gifts to County Employees 37. Deduction for Non-Performance 38. Offer Extended to Other Governmental Entities 39. Florida Wood Products 40. Standards of Conduct 41. Protection of Property 42. Collier County Information Technology Requirements 43. Maintenance of Traffic Policy 44. Debris 45. Direct Material Purchase 46. Grant Compliance Attachments Attachment A – Scope of Services Attachment B – Required RFP Forms Attachment C – Bid Schedule January 22, 2018 New Business 7-B (i) 4 of 20 SOLICITATION PUBLIC NOTICE INVITATION TO BID (ITB) NUMBER: 18-7247 PROJECT TITLE: Printing of Visitor Guides POST DATE: November 6, 2017 PRE-BID CONFERENCE: N/A BID OPENING DAY/DATE/TIME: December 6, 2017 at 2:30 PM PLACE OF BID OPENING: PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 1. INTRODUCTION As requested by the Tourism Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Invitation to Bid (hereinafter, “ITB”) with the intent of obtaining bid submittals from interested and qualified vendors in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated. The results of this solicitation may be used by other County departments once awarded according to the Board of County Commissioners Procurement Ordinance. As requested by the Collier County Naples, Marco Island, Everglades Convention & Visitors Bureau Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Invitation to Bid (hereinafter, “ITB”) with the intent of obtaining bids from interested and qualified firms in accordance with the terms, conditions and specifications stated or attached. The Vendor, at a minimum, must achieve the requirements of the Scope of Work and specifications stated. 2. BACKGROUND The Naples, Marco Island, Everglades Convention & Visitors Bureau (CVB) is the official destination marketing organization for Collier County. The County covers a large geographic area and has a diversified tourism product and produce a Visitor Guide for the entire destination and the County, and is now desirous of contracting with a company to print 75,000 copies of the publication. The publication will be used as a fulfillment piece for the combined tourism marketing effort of the overall destination. Historically, County departments have spent approximately $50,000 annually. This amount has been provided for reference only and no minimum amount is guaranteed or implied; future expenditures will be based on available County Department budgetary funding. 3. TERM OF CONTRACT The contract term, if an award(s) is/are made is intended to for one (1) year with one (1) year renewal option. Prices shall remain firm for the term of this contract. Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure. All goods are FOB destination and must be suitably packed and prepared to secure the lowest transportation rates and to comply with all carrier regulations. Risk of loss of any goods sold hereunder shall transfer to the COUNTY at the time and place of delivery; provided that risk of loss prior to actual receipt of the goods by the COUNTY nonetheless remain with VENDOR. 4. AWARD CRITERIA ITB award criteria are as follows: 4.1 The County’s Procurement Services Division reserves the right to clarify a vendor’s submittal prior to the award of the solicitation. 4.2 It is the intent of Collier County to award to the lowest, responsive and responsible vendor(s) that represents the best value to the County. 4.3 For the purposes of determining the winning bidder, the County will select the vendor with the lowest price as outlined below: • Award to the lowest, responsive and responsible bidder per line item. 4.4 Collier County reserves the right to select one, or more than one suppliers, award on a line item basis, establish a pool for January 22, 2018 New Business 7-B (i) 5 of 20 quoting, or other options that represents the best value to the County; however, it is the intent to: • The intent of the County is to award to one (1) firm per line item. 4.5 The County reserves the right to issue a formal contract or standard County Purchase Order for the award of this solicitation. GENERAL BID INSTRUCTIONS 5. PURPOSE/OBJECTIVE As requested by the Collier County departments or divisions identified, the Collier County Board of County Commissioners Procurement Services Division (hereinafter, the County) has issued this Invitation to Bid (hereinafter, the “ITB”, or “Bid”) with the sole purpose and intent of obtaining bid responses from interested and qualified firms in accordance with the terms, conditions, and specifications stated and/or attached herein/hereto. The successful vendor will hereinafter be referred to as the “Vendor”. All bids must be submitted on the Bid forms furnished by the County noted in Attachments of this ITB. Bids may not be considered unless Bid forms are properly executed. Vendor is responsible to read and follow the instructions very carefully, as any misinterpretation or failure to comply with these instructions could lead to the bid submitted as being rejected as non-responsive. 6. PRICING Vendors must provide unit prices using the unit of measured specified by the County. All prices will remain firm for a period of one hundred and eighty (180) calendar days from date of bid opening. After award by the Board of County Commissioners, prices may only be adjusted as outlined. 7. ALTERNATE BID PRICING In the event that alternate pricing is requested, it is an expressed requirement of the bid to provide pricing for all alternates as listed. The omission of a response or a no-bid or lack of a submitted price may be the basis for the rejection of the submitted bid response. All bids responses received without pricing for all alternates as listed may be considered technically non- responsive and will not be considered for award. 8. EQUAL PRODUCT Manufacturer’s name, brand name and/or model number are used in these specifications for the purpose of establishing minimum requirements of level of quality, standards of performance and/or design required, and is in no way intended to prohibit the bidding of other manufacturer’s items of equal or similar material. An equal or similar product may be bid, provided that the product is found by the County to be equal or similar in quality, standard of performance, design, etc. to the item specified. Where an equal or similar is bid, the Bid must be accompanied with two (2) complete sets of factory information sheets (specifications, brochures, etc.) and test results, if applicable, of unit bid as equal or similar. Equal product samples, if required for evaluation, and at no cost to the County, the vendor must contact the Procurement Services Division for instructions on submittal. The County shall be sole judge of equality or similarity, and its decision shall be final in the best interest. 9. DISCOUNT Any discounts or terms must be shown on the Bid form. Such discounts, if any, may be considered in the award of tie bids. In no instance should payment terms less than fifteen (15) calendar days be offered. 10. ADDENDA The County reserves the right to formally amend and/or clarify the requirements of the bid specifications where it deems necessary. Any such addendum/clarification shall be in writing and notifications shall be distributed electronically to all parties who received the original bid specifications prior to the deadline for submission of Bids. All changes to this ITB will be conveyed electronically through a notice of addendum or questions and answers to all vendors registered under the applicable commodity code(s) at the time when the original ITB was released, as well as those vendors who downloaded the ITB document. All addendums are posted on the Collier County Procurement Services Division Online Bidding System website: www.colliergov.net/bid. Before submitting a bid response, please make sure that you have read all documents provided, understood clearly and complied completely with any changes stated in the addenda as failure to do so may result in the rejection of your submittal. 11. BID SUBMISSION All electronic bids shall be submitted online via the Collier County Procurement Services Division Online Bidding System: www.colliergov.net/bid January 22, 2018 New Business 7-B (i) 6 of 20 12. QUESTIONS If the vendor should be of the opinion that the meaning of any part of the Bid Document is doubtful, obscure or contains errors or omissions it should report such opinion to the Procurement Strategist before the bid opening date. Direct questions related to this ITB only to the Collier County Procurement Services Division Internet website: www.colliergov.net/bid. Questions will not be answered after the date and time noted. Vendors must clearly understand that the only official answer or position of the County will be the one stated on the Collier County Procurement Services Division Online Bidding System website. For general questions, please call the referenced Procurement Strategist identified in the Public Notice. 13. PROTESTS Any prospective vendor/bidder who desires to protest any aspect(s) or provision(s) of the solicitation (including the form of the solicitation documents or procedures) shall file their protest with the Procurement Services Division prior to the time of the bid opening strictly in accordance with the County’s then current Procurement Ordinance and policies. 14. LOCAL VENDOR PREFERENCE (LVP) 14.1 The County is using the Competitive Sealed Bid methodology of source selection for this procurement, as authorized by Ordinance Number 2017-08 establishing and adopting the Collier County Procurement Ordinance. 14.2 Local business means the vendor has a current Business Tax Receipt issued by the Collier County Tax Collector for at least one year prior to bid or proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier County from which the vendor’s staff operates and performs business in an area zoned for the conduct of such business. A Post Office Box or a facility that receives mail, or a non-permanent structure such as a construction trailer, storage shed, or other non-permanent structure shall not be used for the purpose of establishing said physical address. In addition to the foregoing, a vendor shall not be considered a "local business" unless it contributes to the economic development and well-being of Collier County in a verifiable and measurable way. This may include, but not be limited to, the retention and expansion of employment opportunities, support and increase to the County's tax base, and residency of employees and principals of the business within Collier County. Vendors shall affirm in writing their compliance with the foregoing at the time of submitting their bid or proposal to be eligible for consideration as a "local business" under this section. A vendor who misrepresents the Local Preference status of its firm in a proposal or bid submitted to the County will lose the privilege to claim Local Preference status for a period of up to one year. 14.3 Under this solicitation, bidders desiring to receive local preference will be invited and required to affirmatively state and provide documentation as set forth in the solicitation in support of their status as a local business. Any bidder who fails to submit sufficient documentation with their bid offer shall not be granted local preference consideration for the purposes of that specific contract award. Except where federal or state law, or any other funding source, mandates to the contrary, Collier County and its agencies and instrumentalities, will give preference to local businesses in the following manner. 14.4 Competitive bid (local price match option). Each formal competitive bid solicitation shall clearly identify how the price order of the bids received will be evaluated and determined. When a qualified and responsive, non-local business submits the lowest price bid, and the bid submitted by one or more qualified and responsive local businesses is within ten percent of the price submitted by the non-local business, then the local business with the apparent lowest bid offer (i.e., the lowest local bidder) shall have the opportunity to submit an offer to match the price(s), less one (1) dollar, offered by the overall lowest, qualified and responsive bidder. In such instances, staff shall first verify if the lowest non-local bidder and the lowest local bidder are in fact qualified and responsive bidders. Next, the Procurement Services Division shall determine if the lowest local bidder meets the requirements of Fla. Stat. Sec.287.087 (Preferences to businesses with drug-free workplace programs). If the lowest local bidder meets the requirements of Fla. Stat. Sec. 287.087, the Procurement Services Division shall invite the lowest local bidder to submit a matching offer, less one (1) dollar, within five (5) business days thereafter. If the lowest local bidder submits an offer that fully matches the lowest bid, less one (1) dollar, from the lowest non-local bidder tendered previously, then awa rd shall be made to the local bidder. If the lowest local bidder declines or is unable to match the lowe st non-local bid price(s), then award will be made to the lowest overall qualified and responsive bidder. If the lowest local bidder does not meet the requirement of Fla. Stat. Sec 287.087, and the lowe st non-local bidder does, award will be made to the bidder that meets the requirements of the reference state law. 14.5 Bidder must complete and submit with their bid response the Affidavit for Claiming Status as a Local Business which is included as part of this solicitation. Failure on the part of a Bidder to submit this Affidavit with their bid response will preclude said Bidder from being considered for local preference on this solicitation. 14.6 A Bidder who misrepresents the Local Preference status of its firm in a bid submitted to the County will lose the privilege to claim Local Preference status for a period of up to one (1) year. 14.7 The County may, as it deems necessary, conduct discussions with responsible bidders determined to be in contention for January 22, 2018 New Business 7-B (i) 7 of 20 being selected for award for the purpose of clarification to assure full understanding of, and responsiveness to solicitation requirements. 15. IMMIGRATION AFFIDAVIT CERTIFICATION 15.1 Statutes and executive orders require employers to abide by the immigration laws of the United States and to employ only individuals who are eligible to work in the United States. The Employment Eligibility Verification System (E-Verify) operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA), provides an Internet-based means of verifying employment eligibility of workers in the United States; it is not a substitute for any other employment eligibility verification requirements. The program will be used for Collier County formal Invitations to Bid (ITB) and Request for Proposals (ITB) including professional services and construction services. (1) Exceptions to the program: (a) Commodity based procurement where no services are provided. (b) Where the requirement for the affidavit is waived by the Board of County Commissioners. 15.2 Vendors / Bidders are required to enroll in the E-Verify program, and provide acceptable evidence of their enrollment, at the time of the submission of the vendor’s/bidder’s proposal. Acceptable evidence consists of a copy of the properly completed E-Verify Company Profile page or a copy of the fully executed E-Verify Memorandum of Understanding for the company. Vendors are also required to provide the Collier County Procurement Services Division an executed affidavit certifying they shall comply with the E-Verify Program. The affidavit is attached to the solicitation documents. If the Bidder/Vendor does not comply with providing both the acceptable E-Verify evidence and the executed affidavit the bidder’s / vendor’s proposal may be deemed non-responsive. 15.3 Additionally, vendors shall require all subcontracted vendors to use the E-Verify system for all purchases not covered under the “Exceptions to the program” clause above. 15.4 For additional information regarding the Employment Eligibility Verification System (E-Verify) program visit the following website: http://www.dhs.gov/E-Verify. It shall be the vendor’s responsibility to familiarize themselves with all rules and regulations governing this program. 15.5 Vendor acknowledges, and without exception or stipulation, any firm(s) receiving an award shall be fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended and with the provisions contained within this affidavit. Failure by the awarded firm(s) to comply with the laws referenced herein or the provisions of this affidavit shall constitute a breach of the award agreement and the County shall have the discretion to unilaterally terminate said agreement immediately. 16. LOBBYING After the issuance of any solicitation, no current or prospective vendor or any person acting on their behalf, shall contact, communicate with or discuss any matter relating to the solicitation with any Collier County employee or elected or appointed official, other than the Procurement Services Director or his/her designees. This prohibition ends upon execution of the final contract or upon cancellation of the solicitation. Any current or prospective vendor that lobbies any Collier County employee or elected or appointed official while a solicitation is open or being recommended for award (i) may be deemed ineligible for award of that solicitation by the Procurement Services Director, and (ii) will be subject to Suspension and Debarment outlined in section Twenty-eight of County Ordinance 2017-08. 17. CERTIFICATE OF AUTHORITY TO CONDUCT BUSINESS IN THE STATE OF FLORIDA (FL STATUTE 607.1501) In order to be considered for award, firms must be registered with the Florida Department of State Divisions of Corporations in accordance with the requirements of Florida Statute 607.1501 and provide a certificate of authority (www.sunbiz.org/search.html) prior to execution of a contract. A copy of the document may be submitted with the solicitation response and the document number shall be identified. Firms who do not provide the certificate of authority at the time of response shall be required to provide same within five (5) days upon notification of selection for award. If the firm cannot provide the document within the referenced timeframe, the County reserves the right to award to another firm. 18. GENERAL INFORMATION When it is deemed by the County that a bid cannot be awarded as originally intended, the County reserves the right to award this bid through an approach which is the best interest of the County. Alternate bids will not be considered unless authorized by the ITB. In case of identical bids tying as low bid, the County shall conduct a random selection (coin toss) by the Procurement Services Director before at least three witnesses. 19. BID AWARD PROCESS Award shall be made in a manner consistent with the County’s Procurement Ordinance. Award recommendations will be posted on the Collier County Procurement Services Division website. January 22, 2018 New Business 7-B (i) 8 of 20 20. RESERVED RIGHTS Collier County reserves its right in any solicitation to accept or reject any or all bids, proposals or offers; to waive minor irregularities and technicalities; or to request resubmission. Also Collier County reserves the right to accept all or any part of any bid, proposal, or offer, and to increase or decrease quantities to meet the additional or reduced requirements of Collier County. Collier County reserves its right to cancel, extend or modify any or all bids, proposals or offers; to award to one or more vendors; to award all or part of a solicitation; and to award by individual line items when it is deemed to be in the best interest of the County. Collier County reserves its right to reject any sole response. COLLIER COUNTY PURCHASE ORDER TERMS AND CONDITIONS 21. PURCHASE ORDER TERMS AND CONDITIONS 21.1 Offer This offer is subject to cancellation by the COUNTY without notice if not accepted by VENDOR within fourteen (14) days of issuance. 21.2 Acceptance and Confirmation This Purchase Order (including all documents attached to or referenced therein) constitutes the entire agreement between the parties, unless otherwise specifically noted by the COUNTY on the face of this Purchase Order. Each delivery of goods and/or services received by the COUNTY from VENDOR shall be deemed to be upon the terms and conditions contained in this Purchase Order. No additional terms may be added and Purchase Order may not be changed except by written instrument executed by the COUNTY. VENDOR is deemed to be on notice that the COUNTY objects to any additional or different terms and conditions contained in any acknowledgment, invoice or other communication from VENDOR, notwithstanding the COUNTY’S acceptance or payment for any delivery of goods and/or services, or any similar act by VENDOR. 21.3 Inspection 21.3.1 All goods and/or services delivered hereunder shall be received subject to the COUNTY’S inspection and approval and payment therefore shall not constitute acceptance. All payments are subject to adjustment for shortage or rejection. All defective or nonconforming goods will be returned pursuant to VENDOR'S instruction at VENDOR’S expense. 21.3.2 To the extent that a purchase order requires a series of performances by VENDOR, the COUNTY prospectively reserves the right to cancel the entire remainder of the Purchase Order if goods and/or services provided early in the term of the Purchase Order are non conforming or otherwise rejected by the COUNTY. 21.4 Shipping and Invoices 21.4.1 a) All goods are FOB destination and must be suitably packed and prepared to secure the lowest transportation rates and to comply with all carrier regulations. Risk of loss of any goods sold hereunder shall transfer to the COUNTY at the time and place of delivery; provided that risk of loss prior to actual receipt of the goods by the COUNTY nonetheless remain with VENDOR. 21.4.2 b) No charges will be paid by the COUNTY for packing, crating or cartage unless otherwise specifically stated in this Purchase Order. Unless otherwise provided in Purchase Order, no invoices shall be issued nor payments made prior to delivery. Unless freight and other charges are itemized, any discount will be taken on the full amount of invoice. 21.4.3 c) All shipments of goods scheduled on the same day via the same route must be consolidated. Each shipping container must be consecutively numbered and marked to show this Purchase Order number. The container and Purchase Order numbers must be indicated on bill of lading. Packing slips must show Purchase Order number and must be included on each package of less than container load (LCL) shipments and/or with each car load of equipment. The COUNTY reserves the right to refuse or return any shipment or equipment at VENDOR’S expense that is not marked with Purchase Order numbers. VENDOR agrees to declare to the carrier the value of any shipment made under this Purchase Order and the full invoice value of such shipment. 21.4.4 d) All invoices must contain the Purchase Order number and any other specific information as identified on the Purchase Order. Discounts of prompt payment will be computed from the date of receipt of goods or from date of receipt of invoices, whichever is later. Payment will be made upon receipt of a proper invoice and in compliance with Chapter 218, Fla. Stats., otherwise known as the “Local Government Prompt Payment Act,” and, pursuant to the Board of County Commissioners Purchasing Policy. January 22, 2018 New Business 7-B (i) 9 of 20 21.5 Time Is Of the Essence Time for delivery of goods or performance of services under this Purchase Order is of the essence. Failure of VENDOR to meet delivery schedules or deliver within a reasonable time, as interpreted by the COUNTY in its sole judgment, shall entitle the COUNTY to seek all remedies available to it at law or in equity. VENDOR agrees to reimburse the COUNTY for any expenses incurred in enforcing its rights. VENDOR further agrees that undiscovered delivery of nonconforming goods and/or services is not a waiver of the COUNTY’S right to insist upon further compliance with all specifications. 21.6 Changes The COUNTY may at any time and by written notice make changes to drawings and specifications, shipping instructions, quantities and delivery schedules within the general scope of this Purchase Order. Should any such change increase or decrease the cost of, or the time required for performance of the Purchase Order, an equitable adjustment in the price and/or delivery schedule will be negotiated by the COUNTY and VENDOR. Notwithstanding the foregoing, VENDOR has an affirmative obligation to give notice if the changes will decrease costs. Any claims for adjustment by VENDOR must be made within thirty (30) days from the date the change is ordered or within such additional period of time as may be agreed upon by the parties. 21.7 Warranties VENDOR expressly warrants that the goods and/or services covered by this Purchase Order will conform to the specifications, drawings, samples or other descriptions furnished or specified by the COUNTY, and will be of satisfactory material and quality production, free from defects and sufficient for the purpose intended. Goods shall be delivered free from any security interest or other lien, encumbrance or claim of any third party. These warranties shall survive inspection, acceptance, passage of title and payment by the COUNTY. 21.8 Statutory Conformity Goods and services provided pursuant to this Purchase Order, and their production and transportation shall conform to all applicable laws, including but not limited to the Occupational Health and Safety Act, the Federal Transportation Act and the Fair Labor Standards Act, as well as any law or regulation noted on the face of the Purchase Order. 21.9 Advertising No VENDOR providing goods and services to the COUNTY shall advertise the fact that it has contracted with the COUNTY for goods and/or services, or appropriate or make use of the COUNTY’S name or other identifying marks or property without the prior written consent of the COUNTY’S Purchasing Department. 21.10 Indemnification VENDOR shall defend, indemnify and hold harmless the COUNTY from any and all claims, including claims of negligence, costs and expenses, including but not limited to attorneys' fees, arising from, caused by or related to the injury or death of any person (including but not limited to employees and agents of VENDOR in the performance of their duties or otherwise), or damage to property (including property of the COUNTY or other persons), which arise out of or are incident to the goods and/or services to be provided hereunder. 21.11 Warranty of Non Infringement 21.11.1 VENDOR represents and warrants that all goods sold or services performed under this Purchase Order are: a) in compliance with applicable laws; b) do not infringe any patent, trademark, copyright or trade secret; and c) do not constitute unfair competition. 21.11.2 VENDOR shall indemnify and hold harmless the COUNTY from and against any and all claims, including claims of negligence, costs and expense, including but not limited to attorneys' fees, which arise from any claim, suit or proceeding alleging that the COUNTY’S use of the goods and/or services provided under this Purchase Order are inconsistent with VENDOR'S representations and warranties in section 11 (a). 21.11.3 If any claim which arises from VENDOR'S breach of section 11 (a) has occurred, or is likely to occur, VENDOR may, at the COUNTY’S option, procure for the COUNTY the right to continue using the goods or services, or replace or modify the goods or services so that they become non infringing, (without any material degradation in performance, quality, functionality or additional cost to the COUNTY). 21.12 Insurance Requirements The VENDOR, at its sole expense, shall provide commercial insurance of such type and with such terms and limits as may be reasonably associated with the Purchase Order. Providing and maintaining adequate insurance coverage is a material obligation of the VENDOR. All insurance policies shall be executed through insurers authorized or eligible to write policies in the State of Florida. January 22, 2018 New Business 7-B (i) 10 of 20 21.13 Compliance with Laws In fulfilling the terms of this Purchase Order, VENDOR agrees that it will comply with all federal, state, and local laws, rules, codes, and ordinances that are applicable to the conduct of its business. By way of non-exhaustive example, this shall include the American with Disabilities Act and all prohibitions against discrimination on the basis of race, religion, sex creed, national origin, handicap, marital status, or veterans’ status. Further, VENDOR acknowledges and without exception or stipulation shall be fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended. Failure by the awarded firm(s) to comply with the laws referenced herein shall constitute a breach of the award agreement and the County shall have the discretion to unilaterally terminate said agreement immediately. Any breach of this provision may be regarded by the COUNTY as a material and substantial breach of the contract arising from this Purchase Order. 21.14 Force Majeure Neither the COUNTY nor VENDOR shall be responsible for any delay or failure in performance resulting from any cause beyond their control, including, but without limitation to war, strikes, civil disturbances and acts of nature. When VENDOR has knowledge of any actual or potential force majeure or other conditions which will delay or threatens to delay timely performance of this Purchase Order, VENDOR shall immediately give notice thereof, including all relevant information with respects to what steps VENDOR is taking to complete delivery of the goods and/or services to the COUNTY. 21.15 Assignment VENDOR may not assign this Purchase Order, nor any money due or to become due without the prior written consent of the COUNTY. Any assignment made without such consent shall be deemed void. 21.16 Taxes Goods and services procured subject to this Purchase Order are exempt from Florida sales and use tax on real property, transient rental property rented, tangible personal purchased or rented, or services purchased (Florida Statutes, Chapter 212), and from federal excise tax. 21.17 Annual Appropriations The COUNTY’S performance and obligation to pay under this Purchase Order shall be contingent upon an annual appropriation of funds. 21.18 Termination This Purchase Order may be terminated at any time by the COUNTY upon 30 days prior written notice to the VENDOR. This Purchase Order may be terminated immediately by the COUNTY for breach by VENDOR of the terms and conditions of this Purchase Order, provided that COUNTY has provided VENDOR with notice of such breach and VENDOR has failed to cure within 10 days of receipt of such notice. 21.19 General 21.19.1 a) This Purchase Order shall be governed by the laws of the State of Florida. The venue for any action brought to specifically enforce any of the terms and conditions of this Purchase Order shall be the Twentieth Judicial Circuit in and for Collier County, Florida 21.19.2 b) Failure of the COUNTY to act immediately in response to a breach of this Purchase Order by VENDOR shall not constitute a waiver of breach. Waiver of the COUNTY by any default by VENDOR hereunder shall not be deemed a waiver of any subsequent default by VENDOR. 21.19.3 c) All notices under this Purchase Order shall be sent to the respective addresses on the face page by certified mail, return receipt requested, by overnight courier service, or by personal delivery and will be deemed effective upon receipt. Postage, delivery and other charges shall be paid by the sender. A party may change its address for notice by written notice complying with the requirements of this section. 21.19.4 d) The Vendor agrees to reimbursement of any travel expenses that may be associated with this Purchase Order in accordance with Florida Statute Chapter 112.061, Per Diem and Travel Expenses for Public Officers, employees and authorized persons. 21.19.5 e) In the event of any conflict between or among the terms of any Contract Documents related to this Purchase Order, the terms of the Contract Documents shall take precedence over the terms of the Purchase Order. To the extent any terms and /or conditions of this Purchase Order duplicate or overlap the Terms and Conditions of the Contract Documents, the provisions of the Terms and/or Conditions that are most favorable to the County and/or provide the greatest protection to the County shall govern. January 22, 2018 New Business 7-B (i) 11 of 20 ADDITIONAL TERMS AND CONDITIONS FOR ITB 22. INSURANCE AND BONDING REQUIREMENTS 22.1 The Vendor shall at its own expense, carry and maintain insurance coverage from responsible companies duly authorized to do business in the State of Florida as set forth in the Insurance and Bonding attachment of this solicitation. The Vendor shall procure and maintain property insurance upon the entire project, if required, to the full insurable value of the scope of work. 22.2 The County and the Vendor waive against each other and the County’s separate Vendors, Contractors, Design Consultant, Subcontractors agents and employees of each and all of them, all damages covered by property insurance provided herein, except such rights as they may have to the proceeds of such insurance. The Vendor and County shall, where appropriate, require similar waivers of subrogation from the County’s separate Vendors, Design Consultants and Subcontractors and shall require each of them to include similar waivers in their contracts. 22.3 Collier County shall be responsible for purchasing and maintaining, its own liability insurance. 22.4 Certificates issued as a result of the award of this solicitation must identify “For any and all work performed on behalf of Collier County.” 22.5 The General Liability Policy provided by Vendor to meet the requirements of this solicitation shall name Collier County, Florida, as an additional insured as to the operations of Vendor under this solicitation and shall contain a severability of interests provisions. 22.6 Collier County Board of County Commissioners shall be named as the Certificate Holder. The Certificates of Insurance must state the Contract Number, or Project Number, or specific Project description, or must read: For any and all work performed on behalf of Collier County. The "Certificate Holder" should read as follows: Collier County Board of County Commissioners Naples, Florida 22.7 The amounts and types of insurance coverage shall conform to the minimum requirements set forth in Insurance and Bonding attachment, with the use of Insurance Services Office (ISO) forms and endorsements or their equivalents. If Vendor has any self-insured retentions or deductibles under any of the below listed minimum required coverage, Vendor must identify on the Certificate of Insurance the nature and amount of such self- insured retentions or deductibles and provide satisfactory evidence of financial responsibility for such obligations. All self-insured retentions or deductibles will be Vendor’s sole responsibility. 22.8 Coverage(s) shall be maintained without interruption from the date of commencement of the Work until the date of completion and acceptance of the scope of work by the County or as specified in this solicitation, whichever is longer. 22.9 The Vendor and/or its insurance carrier shall provide 30 days written notice to the County of policy cancellation or non renewal on the part of the insurance carrier or the Vendor. The Vendor shall also notify the County, in a like manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non-renewal or material change in coverage or limits received by Vendor from its insurer and nothing contained herein shall relieve Vendor of this requirement to provide notice. In the event of a reduction in the aggregate limit of any policy to be provided by Vendor hereunder, Vendor shall immediately take steps to have the aggregate limit reinstated to the full extent permitted under such policy. 22.10 Should at any time the Vendor not maintain the insurance coverage(s) required herein, the County may terminate the Agreement or at its sole discretion shall be authorized to purchase such coverage(s) and charge the Vendor for such coverage(s) purchased. If Vendor fails to reimburse the County for such costs within thirty (30) days after demand, the County has the right to offset these costs from any amount due Vendor under this Agreement or any other agreement between the County and Vendor. The County shall be under no obligation to purchase such insurance, nor shall it be responsible for the coverage(s) purchased or the insurance company or companies used. The decision of the County to purchase such insurance coverage(s) shall in no way be construed to be a waiver of any of its rights under the Contract. 22.11 If the initial or any subsequently issued Certificate of Insurance expires prior to the completion of the scope of work, the Vendor shall furnish to the County renewal or replacement Certificate(s) of Insurance not later than ten (10) calendar days after the expiration date on the certificate. Failure of the Vendor to provide the County with such renewal certificate(s) shall be considered justification for the County to terminate any and all contracts. 23. ADDITIONAL ITEMS AND/OR SERVICES Additional items and/or services may be added to the resultant contract, or purchase order, in compliance with the Procurement Ordinance. 24. VENDOR PERFORMANCE EVALUATION The County has implemented a Vendor Performance Evaluation System for all contracts awarded in excess of $25,000. To January 22, 2018 New Business 7-B (i) 12 of 20 this end, vendors will be evaluated on their performance upon completion/termination of this Agreement. 25. ADDITIONAL TERMS AND CONDITIONS OF CONTRACT 25.1 The selected Vendor may be required to sign a standard Collier County contract. 25.2 The resultant contract(s) may include purchase or work orders issued by the County’s project manager. 25.3 The County reserves the right to include in any contract document such terms and conditions, as it deems necessary for the proper protection of the rights of Collier County. A sample copy of this contract is available upon request. The County will not be obligated to sign any contracts, maintenance and/or service agreements or other documents provided by the Vendor. 25.4 The County’s project manager shall coordinate with the Vendor / Contractor the return of any surplus assets, including materials, supplies, and equipment associated with the scope or work. 26. PUBLIC RECORDS COMPLIANCE 26.1Florida Public Records Law Chapter 119, including specifically those contractual requirements in 119.0701(2)(a)-(b) as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR’S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Communication and Customer Relations Division 3299 Tamiami Trail East Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8383 26.2 The Contractor must specifically comply with the Florida Public Records Law to: 26.2.1 Keep and maintain public records required by the public agency to perform the service. 26.2.2 Upon request from the public agency’s custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 26.2.3 Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 26.2.4 Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency’s custodian of public records, in a format that is compatible with the information technology systems of the public agency. 27. PAYMENT METHOD Payments are made in accordance with the Local Government Prompt Payment Act, Chapter 218, Florida Statutes. Vendor’s invoices must include: Purchase Order Number and description and quantities of the goods or services provided per instructions on the County’s purchase order or contract. Invoices shall be sent to: Board of County Commissioners Clerk’s Finance Department ATTN: Accounts Payable 3299 Tamiami Trail East, Suite 700 Naples FL 34112 Or Emailed to: bccapclerk@collierclerk.com January 22, 2018 New Business 7-B (i) 13 of 20 27.1 Payments will be made for articles and/or services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of contract. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of “laches” as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this agreement. 27.2 In instances where the successful contractor may owe debts (including, but not limited to taxes or other fees) to Collier County and the contractor has not satisfied nor made arrangement to satisfy these debts, the County reserves the right to off-set the amount owed to the County by applying the amount owed to the vendor or contractor for services performed of for materials delivered in association with a contract. 27.3 Invoices shall not reflect sales tax. After review and approval, the invoice will be transmitted to the Finance Division for payment. Payment will be made upon receipt of proper invoice and in compliance with Chapter 218 Florida Statutes, otherwise known as the “Local Government Prompt Payment Act.” Collier County reserves the right to withhold and/or reduce an appropriate amount of any payment for work not performed or for unsatisfactory performance of Contractual requirements. 28. ENVIRONMENTAL HEALTH AND SAFETY 28.1 All Vendors and Sub Vendors performing service for Collier County are required and shall comply with all Occupational Safety and Health Administration (OSHA), State and County Safety and Occupational Health Standards and any other applicable rules and regulations. Vendors and Sub Vendors shall be responsible for the safety of their employees and any unsafe acts or conditions that may cause injury or damage to any persons or property within and around the work site. All firewall penetrations must be protected in order to meet Fire Codes. 28.2 Collier County Government has authorized OSHA representatives to enter any Collier County facility, property and/or right-of-way for the purpose of inspection of any Vendor’s work operations. This provision is non-negotiable by any department and/or Vendor. 28.3 All new electrical installations shall incorporate NFPA 70E Short Circuit Protective Device Coordination and Arc Flash Studies where relevant as determined by the engineer. 28.4 All electrical installations shall be labeled with appropriate NFPA 70E arch flash boundary and PPE Protective labels. 29. LICENSES 29.1 The Vendor is required to possess the correct Business Tax Receipt, professional license, and any other authorizations necessary to carry out and perform the work required by the project pursuant to all applicable Federal, State and Local Law, Statute, Ordinances, and rules and regulations of any kind. Additionally, copies of the required licenses must be submitted with the proposal response indicating that the entity proposing, as well as the team assigned to the County account, is properly licensed to perform the activities or work included in the contract documents. Failure on the part of any Vendor to submit the required documentation may be grounds to deem Vendor non-responsive. A Vendor, with an office within Collier County is also required to have an occupational license. 29.2 All State Certified contractors who may need to pull Collier County permits or call in inspections must complete a Collier County Contractor License registration form and submit the required fee. After registering the license/registration will need to be renewed thereafter to remain “active” in Collier County. 29.3 If you have questions regarding professional licenses contact the Contractor Licensing, Community Development and Environmental Services at (239) 252-2431, 252-2432 or 252-2909. Questions regarding required occupational licenses, please contact the Tax Collector’s Office at (239) 252-2477. 30. SURVIVABILITY The Vendor agrees that any Purchase Order that extends beyond the expiration date of the original Solicitation 18-7247 will survive and remain subject to the terms and conditions of that Agreement until the completion or termination of this Purchase Order. 31. RELATION OF COUNTY It is the intent of the parties hereto that the Vendor shall be legally considered an independent Vendor, and that neither the Vendor nor their employees shall, under any circumstances, be considered employees or agents of the County, and that the County shall be at no time legally responsible for any negligence on the part of said Vendor, their employees or agents, resulting in either bodily or personal injury or property damage to any individual, firm, or corporation. 32. TERMINATION Should the Vendor be found to have failed to perform services in a manner satisfactory to the County, the County may terminate this Agreement immediately for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be sole judge of non performance. In the event that the award of this January 22, 2018 New Business 7-B (i) 14 of 20 solicitation is made by the Procurement Services Director, the award and any resultant purchase orders may be terminated at any time by the County upon thirty (30) days written notice to the awarded vendor(s) pursuant to the Board’s Procurement Ordinance. 33. PUBLIC ENTITY CRIME A person or affiliate who has been placed on the convicted Vendor list following a conviction for a public entity crime may not submit a bid, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit bids, proposals, or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or vendor under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in s. 287.017 for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted Vendor list. 34. SECURITY AND BACKGROUND CHECKS 34.1 The Contractor is required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. If required, Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four (4) years. 34.2 All of Contractor’s employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the contractor’s business. 34.3 The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL- FMOPS@colliergov.net) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of $500 per incident. 34.4 CCSO requires separate fingerprinting prior to work being performed in any of their locations. This will be coordinated upon award of the contract. If there are additional fees for this process, the vendor is responsible for all costs. 35. CONFLICT OF INTEREST Vendor shall complete the Conflict of Interest Affidavit included as an attachment to this ITB document. Disclosure of any potential or actual conflict of interest is subject to County staff review and does not in and of itself disqualify a firm from consideration. These disclosures are intended to identify and or preclude conflict of interest situations during contract selection and execution. 36. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, the current Collier County Ethics Ordinance and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, ITB, and/or quotes; and, c. immediate termination of any contract held by the individual and/or firm for cause. 37. DEDUCTION FOR NON-PERFORMANCE The County reserves the right to deduct a portion of any invoice for goods not delivered, or services not performed in accordance with requirements, including required timeframe. The County may also deduct, or chargeback the Vendor the costs necessary to correct the deficiencies directly related to the Vendor’s non-performance. 38. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES Collier County encourages and agrees to the successful vendor extending the pricing, terms and conditions of this solicitation or resultant contract to other governmental entities at the discretion of the successful vendor. 39. FLORIDA WOOD PRODUCTS The Vendor/Contractor agrees to comply with Florida Statute 255.20 to provide lumber, timber and other forest products produced and manufactured in the State of Florida as long as the price, fitness and quality are equal. January 22, 2018 New Business 7-B (i) 15 of 20 40. STANDARDS OF CONDUCT The Vendor shall employ people to work on County projects who are neat, clean, well-groomed and courteous. Subject to the American with Disabilities Act, Vendor shall supply competent employees who are physically capable of performing their emplo yment duties. The County may require the Vendor to remove an employee it deems careless, incompetent, insubordinate or otherwise objectionable and whose continued employment on Collier County projects is not in the best interest of the County. 41. PROTECTION OF PROPERTY The Vendor shall ensure that the service is performed in such manner as to not damage any property. In the event damage occurs to any property as a direct result of the Vendor or their Sub vendor in the performance of the required service, the Vendor shall repair/replace, to the County’s satisfaction, damaged property at no additional cost to the County. If the damage caused by the Vendor or their Sub vendor has to be repaired/replaced by the County, the cost of such work will be deducted from the monies due the Vendor. The County’s project manager shall coordinate with the Vendor/Contractor the return of any surplus assets, including materials, supplies, and equipment associated with the scope or work. 42. COLLIER COUNTY INFORMATION TECHNOLOGY REQUIREMENTS All vendor access will be done via VPN access only. All access must comply with current published County Manager Agency (CMA) policies. Current policies that apply are CMAs 5402, 5403 and 5405. These policies will be available upon request from the Information Technology Department. All vendors will be required to adhere to IT policies for access to the County network. Vendors are required to notify the County in writing twenty-four (24) hours in advance as to when access to the network is planned. Included in this request must be a detailed work plan with actions that will be taken at the time of access. The County IT Department has developed a Technical Architecture Requirements Document that is required to be filled out and submitted with your bid response. This document can be found on the Collier County Procurement Services Division website: www.colliergov.net/purchasing. On the left hand side of the menu, click on CC Technical Requirements. If this document is not submitted with your bid response, your bid response may be deemed non-responsive. 43. MAINTENANCE OF TRAFFIC POLICY For all projects that are conducted within a Collier County Right-of-Way, the Vendor shall provide and erect Traffic Control Devices as prescribed in the current edition of the Manual On Uniform Traffic Control Devices (MUTCD), where applicable on local roadways and as prescribed in the Florida Department of Transportation’s Design Standards (DS) on state roadways. These projects shall also comply with Collier County’s Maintenance of Traffic Policy, #5807, incorporated herein by reference. Copies are available through the Risk Management and/or Procurement Services Division and are available on-line at colliergov.net/purchasing. The Vendor will be responsible for obtaining copies of all required manuals, MUTCD, FDOT Roadway & Traffic Design Standards Indexes, or other related documents, so to become familiar with their requirements. Strict adherence to the requirements of the Maintenance of Traffic (“MOT”) policy will be enforced under this Contract. All costs associated with the Maintenance of Traffic shall be included on the line item on the bid page. If MOT is required, MOT is to be provided within ten (10) days of receipt of Notice of Award. 44. DEBRIS Vendor shall be responsible for the removal and disposal of all debris from the site and the cleaning of the affected areas. Vendor shall keep the premises free of debris and unusable materials resulting from their work and as work progresses; or upon the request of the County’s representative, shall remove and dispose such debris and materials from the property. The Vendor shall leave all affected areas as they were prior to beginning work. 45. DIRECT MATERIAL PURCHASE 45.1The County reserves the right to require Vendor to assign some or all of its agreements with material suppliers directly to the County. Any such goods and/or materials purchased by the County pursuant to such an assignment of a material supply agreement shall be referred to as “County Furnished Materials” and the responsibilities of both the County and the Vendor relating to said materials shall be governed by the terms and conditions of this solicitation. Additionally, the County at its sole option may choose to purchase some or all of the goods and/or materials from other suppliers. In either instance the County may require the following information from the Vendor: 45.1.1 Required quantities of material 45.1.2 Specifications relating to goods and/or materials required for job including brand and/or model number or type if applicable 45.1.3 Pricing and availability of goods and/or materials provided under Vendor’s agreements with material suppliers 46. GRANT COMPLIANCE The purchase of any goods and/or services that are funded through Federal Grant Appropriations, the State of Florida, or any other public or private foundations shall be subject to the compliance and reporting requirements of the granting agency. January 22, 2018 New Business 7-B (i) 16 of 20 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS INVITATION TO BID (ITB) FOR Printing of Visitor Guides SOLICITATION NO.: 18-7247 ATTACHMENT A – SCOPE OF SERVICES BRENDA BRILHART, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8446 brendabrilhart@colliergov.net (Email) This solicitation document is prepared in a Microsoft Word format. Any alterations to this document made by the Consultant may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. January 22, 2018 New Business 7-B (i) 17 of 20 Attachment A - Scope of Work/Services and Technical Specifications County Staff is currently working with a contracted vendor to develop and create a production proof of its 2018 Visitor’s Guide. When the final product is approved for printing, it will be provided to the awarded bidder for the printing of an anticipated 75,000 copies, packed and delivered to the Naples, Marco Island, Everglades Convention & Visitors Bureau offsite fulfillment warehouse, address provided below: Phase V 7920 Interstate Court North Fort Myers, FL 33917 Interested bidders will be asked to provide pricing for all line items, each specifying the number of pages and the binding method for this guide. County requires that the successful bidder print the guides in their own facility – subcontracting is not permitted. The version of the guide that will be awarded depends on the amount of content that is available to be included in the guide and the County’s decision on the preferred binding method (Perfect Bound). The County intends to spend approximately $50,000 on this guide. A full specification of each version is listed below: PRINTING SPECIFICATIONS FOR 2018 TOURISM VISITOR GUIDE Version A: 64 pages (60 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution; Perfect Bound: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version B: 64 pages (60 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution, Saddle Stitched: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version C: 60 pages (56 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution Perfect Bound: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version D: 60 pages (56 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution. Saddle Stitched: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version E: 56 pages (52 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution Perfect Bound: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version F: 56 pages (52 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution: Saddle Stitched: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] Version G: 52 pages (48 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution; Saddle Stitched: Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood Gloss UV F&B Cover] ** ** Perfect Bound is not recommended for a publication less than 56 pages. Most printers will not guarantee that the binding will hold since it will be a very narrow spine for this custom printing project. January 22, 2018 New Business 7-B (i) 18 of 20 PM: Jack Wert PS: Brenda Brilhart ITB 18-7247 Printing of Annual Visitor Guides Notices: 328 Pkgs Downloaded: 35 Bids: 2 Line Description Qty*Total Line Qty*Total Total Line Qty*Total A Version A: 64 pages (60 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution; Perfect Bound Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 227.48$ H Price per 1,000 454.96$ 244.65$ H Price per 1,000 489.29$ B Version B: 64 pages (60 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution, Saddle Stitched; Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 221.22$ I Price per 1,000 442.44$ 224.71$ I Price per 1,000 449.43$ C Version C: 60 pages (56 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution Perfect Bound; Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 208.24$ J Price per 1,000 416.48$ 230.29$ J Price per 1,000 460.57$ D Version D: 60 pages (56 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution. Saddle Stitched; Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 201.98$ K Price per 1,000 403.96$ 208.19$ K Price per 1,000 416.37$ E Version E: 56 pages (52 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution Perfect Bound;  Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 206.68$ L Price per 1,000 413.36$ 221.11$ L Price per 1,000 442.21$ F Version F: 56 pages (52 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution: Saddle Stitched; Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] Price per 500 200.41$ M Price per 1,000 400.84$ 199.01$ M Price per 1,000 398.01$ G Version G: 52 pages (48 text pages plus 4 cover pages): Cost for printing, binding, packaging and distribution; Saddle Stitched; Trim Size: 8”h x 10.5”h; Paper: 80# gloss cover; 60# #3 gloss text; Packaging: Carton Pack; and Details: Flood  Gloss UV F&B Cover] ** Price per 500 180.38$ N Price per 1,000 360.77$ 182.48$ N Price per 1,000 364.96$ *Anticipated 75,000 guides will be printed annually Award will be based on the best value to the County. Recommended Award per Line Item FORMS TO SUBMIT WITH BID:Yes/No Yes/No Form 2: Bidders Checklist Yes Yes Form 3: Conflict of Interest Yes Yes Form 4: Declaration Statement Yes Yes Form 5: Immigration Affidavit and MOU or Profile Page Yes/No Yes/No Form 6: W-9 Yes Yes Form 7: Insurance Requirements Yes Yes Form 8: Questionnaires should be completed by clients/customers and returned with bid package.No Yes (1) Form 9: Local Vendor Preference Affidavit No No Brenda Brilhart, Procurement Strategist Viviana Giarimoustas, Witness SOLO PRINTING, LLC Miami, FL PUBLICATION PRINTERS CORP. Denver, CO January 22, 2018 New Business 7-B (i) 19 of 20 January 22, 2018 New Business 7-B (i) 20 of 20 EXECUTIVE SUMMARY Authorize a one-time increase of the $250,000 project value quote cap up to $400,000 under Agreement #16-6618, “Annual Contract for General Contractor Services,” direct staff to obtain quotes for the construction of ten Pickleball courts from the contractors that were awarded contracts under the General Contractor Services agreement, approve the issuance of a Purchase Order to the lowest quote obtained from those contractors, and make a finding that this action promotes tourism. OBJECTIVE: Staff is seeking a one-time authorization to obtain quotes for the construction of ten Pickleball courts from contractors that were awarded under Agreement #16-6618, “Annual Contract for General Contractor Services,” for an amount over the $250,000 project value quote cap up to $400,000. CONSIDERATIONS: On June 28, 2016 (Agenda Item #16E5), the Board awarded Request for Proposal (RFP) No. 16-6618, “Annual Contract for General Contractor Services,” to the following six firms: Surety Construction Company, Bradanna, Inc., Compass Construction, Inc., William J. Varian Construction Company, Inc., Chris–Tel Construction Company, Inc., and EBL Construction. The contracts approved by the Board included a $250,000 project value cap. The County has negotiated tournament events with Spirit Promotions, LLC and the 2018 US Open Pickleball Championship is scheduled to commence on April 21, 2018. Damage from Hurricane Irma resulted in delays to the design. This delay has created a need to expedite the construction of ten Pickleball courts to meet the tournament deadline. The US Open Pickleball Championship began in 2016 with 850 registered participants. In 2017 the tournament grew to 1,200 participants and in 2018 the tournament was capped at 1,500 with a waiting list of 700. Due to time delays from the hurricane and the need to accommodate the growing number of participants, Facilities Management Division/Parks and Recreation Division and the Procurement Services Division are requesting that the Board authorize: 1. A one-time increase of the $250,000 project value quote cap up to $400,000 under Agreement #16- 6618; 2. Direct staff to obtain quotes from the awarded contractors for the construction of ten Pickleball courts; and 3. Authorize the issuance of a Purchase Order from the contractor submitting the lowest quote to construct the ten Pickleball courts. The Engineer of Record estimates $400,000 as the project value for the construction of ten Pickleball courts. FISCAL IMPACT: Funding is available in the TDC Tourism Promotion Fund (758). ADVISORY BOARD RECOMMENDATION: This item will be presented for approval to the Tourist Development Council (TDC) at their January 22, 2018, meeting. LEGAL CONSIDERATIONS: This item is approved as to form and legality, and requires majority vote for Board approval. —SRT RECOMMENDATION: That the Board: (1) authorize a one-time increase of the $250,000 project value quote cap up to $400,000 under Agreement #16-6618, “Annual Contract for General Contractor Services,” (2) direct staff to obtain quotes for the construction of ten Pickleball courts from the contractors that were awarded contracts under the General Contractor Services agreement, (3) approve the issuance of a Purchase Order to the lowest quote obtained from those contractors, and (4) make a finding that this action promotes tourism. Prepared by: Margaret A. Bishop, P.E., Principal Project Manager, Facilities Management Division January 22, 2018 New Business 7-C 1 of 1 Marketing Partner Reports January, 2018 January 22, 2018 Marketing Partner Reports 10 A-G 1 of 81 RESEARCH REPORT Klages Research & Research Data Services, Inc. January 22, 2018 Marketing Partner Reports 10 A-G 2 of 81 3 Calendar Year 2017 January –December Collier Visitor Profile January 22, 2018 Marketing Partner Reports 10 A-G 3 of 81 4 Collier Tourism Metrics Calendar Year 2017 (January –December) Number of Visitors Room Nights Economic Impact •1,774,800 •-1.1%∆ •2,364,300 •-2.7%∆ •$2,048,511,800 •+3.4%∆ January 22, 2018 Marketing Partner Reports 10 A-G 4 of 81 5 Occupancy/ADR Calendar Year 2017 (January –December) Occupancy ADR 2016 2017 % ∆2016 2017 % ∆ Q1 86.1%85.2%-1.0%$313.7 $305.9 -2.5% Q2 73.1%73.0%-0.1%$210.4 $228.7 +8.7% Q3 65.3%63.0%-3.5%$137.6 $144.6 +5.1% October 74.7%79.3%+6.2%$157.4 $162.5 +3.2% November 76.7%80.7%+5.2%$170.1 $184.5 +8.5% December 74.4%79.3%+6.6%$218.4 $243.2 +11.4% Q4 75.3%79.8%+6.0%$182.0 $196.7 +8.1% * Hurricane Irma made landfall on September 10, 2017 January 22, 2018 Marketing Partner Reports 10 A-G 5 of 81 6 Economic Indicators January 22, 2018 Marketing Partner Reports 10 A-G 6 of 81 7 Collier Direct Leisure and Hospitality Employment (Calendar Year)* Jan.Feb.Mar.Apr.May Jun.Jul.Aug.Sep.Oct.Nov.Dec. 2012 25,300 25,800 25,900 25,100 23,700 22,300 21,200 21,000 21,000 22,200 24,300 24,900 2013 25,600 26,400 26,400 25,900 24,500 22,800 22,200 22,000 22,100 23,400 25,500 26,300 2014 26,900 27,600 27,900 27,100 25,700 24,100 23,200 23,100 22,700 24,400 26,500 26,900 2015 27,700 28,400 28,600 27,900 26,300 24,800 23,800 23,800 24,000 25,600 27,900 28,700 2016 29,000 29,700 29,700 29,000 27,500 25,900 25,100 24,800 24,900 25,500 26,900 27,900 2017 28,400 28,100 28,700 29,000 27,400 25,600 25,000 24,500 23,200 26,400 27,800 20,000 21,000 22,000 23,000 24,000 25,000 26,000 27,000 28,000 29,000 30,000 MonthlyDirect Leisure and Hospitality Employment* SOURCE: Florida Department of Economic Opportunity, Labor Market Information, Current Employment Statistic Program (CES), Collier County Leisure and Hospitality Sector. 2014 2013 2012 2015 2016 2017 January 22, 2018 Marketing Partner Reports 10 A-G 7 of 81 8 Visitation Metrics -40.0% -30.0% -20.0% -10.0% 0.0% 10.0% 20.0% 30.0% 40.0% Key Collier Visitation Metrics (%∆) % Change Visitors % Change RevPar RevPar Visitors January 22, 2018 Marketing Partner Reports 10 A-G 8 of 81 9 Visitation Metrics -20.0% -15.0% -10.0% -5.0% 0.0% 5.0% 10.0% 15.0% 20.0% Key Collier Visitation Metrics (%∆) % Change Occupancy % Change ADR ADR OCC January 22, 2018 Marketing Partner Reports 10 A-G 9 of 81 10 Visitor Origins Calendar Year 2017 (January –December) # of Visitors 2017 ∆ % Florida 650,460 +0.1 Southeast 111,959 -1.7 Northeast 325,799 -1.8 Midwest 265,258 -0.5 Canada 41,234 -6.0 Europe 295,066 -3.7 Other 85,024 +3.8 CY 2017 1,774,800 -1.1 January 22, 2018 Marketing Partner Reports 10 A-G 10 of 81 11 December 2017 Collier Visitor Profile January 22, 2018 Marketing Partner Reports 10 A-G 11 of 81 12 Visitation/Economic Impacts of Tourism Collier December 2017 Visitors 2017 157,800 2016 155,300 Room Nights 2017 199,300 2016 203,000 Economic Impact 2017 $199,394,900 2016 $185,160,700 %∆ +1.6 %∆ -1.8 December %∆ +7.7 * Available records suggest that approximately 800 units were closed in December 2017 due to the impact of Hurricane Irma and ongoing restorations. January 22, 2018 Marketing Partner Reports 10 A-G 12 of 81 13 Occupancy/Room Rates Collier December 2017 Occupancy 74.4%79.3%+6.6% ADR $218.4 $243.2 +11.4% RevPAR $162.5 $192.9 +18.7 2016 2017*% ∆ * Based on units available to be rented. January 22, 2018 Marketing Partner Reports 10 A-G 13 of 81 14 First Time Visitors (% Yes) Collier December 2017 6.2 4.3 34.8 30.8 41.0% 35.1% 0 15 30 45 2016 2017 % New Market Share Gain from FL January 22, 2018 Marketing Partner Reports 10 A-G 14 of 81 15 Visitor Origins Collier December 2017 # of Visitors 2017 ∆ % Florida 64,067 -0.1 Southeast 10,730 -1.3 Northeast 17,673 +0.7 Midwest 24,459 +9.4 Canada 5,050 +8.4 Europe 27,142 +1.0 Other 8,679 -2.0 Total 157,800 +1.6 January 22, 2018 Marketing Partner Reports 10 A-G 15 of 81 16 Airports of Deplanement (Top Four) Collier December 2017 62.7 20.2 6.8 5.5 64.7 21.9 5.9 4.6 0 10 20 30 40 50 60 70 RSW Miami Orlando Int'l Ft. Lauderdale % 2016 2017 % of Visitors Who Fly 2016 58.3% 2017 62.6% January 22, 2018 Marketing Partner Reports 10 A-G 16 of 81 17 Visitor Perceptions Collier December 2017 •94.2%Satisfaction 96.3% •95.2%Would Recommend 94.4% •24.2%More Expensive 18.8% •90.6%Plan to Return 92.6% 2016 2017 January 22, 2018 Marketing Partner Reports 10 A-G 17 of 81 18 Average Age/Median Income Collier December 2017 •48.7 Average Age (years)49.5 •$158,879 Median HH Income $162,384 2016 2017 January 22, 2018 Marketing Partner Reports 10 A-G 18 of 81 19 Collier Comp Set Occupancy ADR RevPAR 2017 % ∆2017 % ∆2017 % ∆ Naples MSA 67.4%+4.9 $217.68 -0.6 $146.64 +4.3 Naples Upscale 72.3%+3.6 $283.06 +2.0 $204.67 +5.7 Miami-Hialeah 76.6%+0.9 $183.11 -2.2 $140.20 -1.3 Florida Keys 77.8%+2.4 $268.10 -0.4 $208.50 +1.9 Ft. Myers 71.7%+2.2 $151.25 +0.7 $108.42 +2.9 Sarasota-Bradenton 70.6%+1.5 $142.34 +2.7 $100.44 +4.3 Clearwater 73.5%-1.5 $144.71 +6.0 $106.31 +4.4 St. Petersburg 73.2%+3.5 $150.33 +0.6 $110.06 +4.1 Palm Beach County 74.2%+2.7 $168.38 +1.8 $124.96 +4.5 Ft. Lauderdale 77.9%+1.0 $141.11 +1.1 $109.89 +2.1 Florida 74.2%+2.9 $137.10 +2.1 $101.71 +5.1 SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2017 (January –November) January 22, 2018 Marketing Partner Reports 10 A-G 19 of 81 20 Collier Comp Set –Occupancy (%) SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2017 (January –November) Trans % ∆16-17 Grp % ∆16-17 Total Naples MSA 44.9%+4.7 22.0%+6.6 67.4% Miami-Hialeah 57.9%+2.9 14.8%-5.3 76.6% Florida Keys 67.7%+0.2 9.5%+23.5 77.8% Ft. Myers 53.0%+1.7 17.3%+6.7 71.7% Sarasota-Bradenton 49.7%-3.3 18.9%+12.0 70.6% Clearwater 54.7%-2.4 18.8%+1.3 73.5% St. Petersburg 52.3%+5.2 19.0%+1.2 73.2% Palm Beach County 50.1%+3.2 22.5%+1.8 74.2% Ft. Lauderdale 54.5%0.0 18.3%-1.3 77.9% January 22, 2018 Marketing Partner Reports 10 A-G 20 of 81 21 Collier Comp Set –ADR ($) Trans % ∆16-17 Grp % ∆16-17 Total Naples MSA $228.00 -0.2 $199.69 -1.5 $217.68 Miami-Hialeah $185.24 -2.1 $195.23 -3.1 $183.11 Florida Keys $271.75 +0.2 $247.32 -4.2 $268.10 Ft. Myers $160.01 +0.6 $130.64 +1.8 $151.25 Sarasota-Bradenton $154.04 +5.2 $119.80 +0.6 $142.34 Clearwater $149.94 +5.6 $129.49 +7.6 $144.71 St. Petersburg $155.36 +0.2 $142.41 -0.1 $150.33 Palm Beach County $171.85 +1.6 $167.47 +1.9 $168.38 Ft. Lauderdale $140.93 +1.2 $154.70 +1.6 $141.11 SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2017 (January –November) January 22, 2018 Marketing Partner Reports 10 A-G 21 of 81 22 Collier Comp Set November 2017 Occupancy ADR RevPAR 2017 % ∆2017 % ∆2017 % ∆ Naples MSA 73.6%+11.2 $191.05 +6.0 $140.60 +17.9 Naples Upscale 77.6%+8.2 $250.23 +7.6 $194.26 +16.5 Miami-Hialeah 78.6%+8.1 $180.18 +2.5 $141.64 +10.8 Florida Keys 78.3%+6.4 $243.48 -0.7 $190.70 +5.7 Ft. Myers 75.8%+14.1 $127.58 +7.1 $96.75 +22.2 Sarasota-Bradenton 65.6%+2.3 $125.95 +3.0 $82.64 +5.3 Clearwater 65.1%-1.7 $122.01 +6.1 $79.48 +4.3 St. Petersburg 68.1%+7.1 $131.57 +2.7 $89.54 +10.0 Palm Beach County 77.3%+6.7 $162.35 +11.9 $125.54 +19.4 Ft. Lauderdale 78.7%+2.3 $147.58 +8.3 $116.15 +10.8 Florida 72.1%+6.0 $130.25 +4.4 $93.97 +10.6 SOURCE: SMITH TRAVEL RESEARCH, INC. January 22, 2018 Marketing Partner Reports 10 A-G 22 of 81 23 Collier Comp Set –Occupancy (%) November 2017 SOURCE: SMITH TRAVEL RESEARCH, INC. Trans % ∆16-17 Grp % ∆16-17 Total Naples MSA 44.2%+5.7 28.2%+19.9 73.6% Miami-Hialeah 57.0%+6.6 17.2%+12.4 78.6% Florida Keys 61.4%-1.7 16.7%+57.1 78.3% Ft. Myers 50.4%+4.4 24.2%+40.5 75.8% Sarasota-Bradenton 46.8%+5.2 18.2%-2.1 65.6% Clearwater 44.8%-3.5 20.3%+2.5 65.1% St. Petersburg 46.4%+10.5 19.6%+1.4 68.1% Palm Beach County 50.1%+6.3 26.5%+12.4 77.3% Ft. Lauderdale 55.4%+2.2 17.8%-2.6 78.7% January 22, 2018 Marketing Partner Reports 10 A-G 23 of 81 24 Collier Comp Set –ADR ($) November 2017 Trans % ∆16-17 Grp % ∆16-17 Total Naples MSA $209.10 +9.8 $167.98 +0.8 $191.05 Miami-Hialeah $184.50 +5.1 $185.52 -4.6 $180.18 Florida Keys $243.46 -1.3 $244.92 +2.7 $243.48 Ft. Myers $135.75 +9.8 $113.61 +3.9 $127.58 Sarasota-Bradenton $131.67 +1.5 $113.58 +5.3 $125.95 Clearwater $122.78 +5.3 $120.31 +8.2 $122.01 St. Petersburg $135.53 +3.0 $128.12 +1.0 $131.57 Palm Beach County $167.71 +12.1 $154.40 +8.5 $162.35 Ft. Lauderdale $148.50 +10.0 $160.49 +5.2 $147.58 SOURCE: SMITH TRAVEL RESEARCH, INC. January 22, 2018 Marketing Partner Reports 10 A-G 24 of 81 25 Executive Summary Collier December 2017 January 22, 2018 Marketing Partner Reports 10 A-G 25 of 81 26 Visitor Metrics This December, some 157,800 visitors stayed in Collier’s commercial lodgings (+1.6%).* Their visits contributed an estimated $199,394,900 of economic impact to the County (+7.7%). Key performance metrics are as follows: Collier December 2017 December 2016 2017**%∆ Occupancy 74.4%79.3%+6.6 ADR $218.4 $243.2 +11.4 RevPAR $162.5 $192.9 +18.7 * Available records suggest that approximately 800 units were closed in December 2017 due to Hurricane Irma. ** Based on units available to be rented. January 22, 2018 Marketing Partner Reports 10 A-G 26 of 81 27 Visitor Metrics Collier’s December visitation originates from the following primary market segments: Collier December 2017 December Visitation 2017 Visitor #∆% Florida 64,067 -0.1 Southeast 10,730 -1.3 Northeast 17,673 +0.7 Midwest 24,459 +9.4 Canada 5,050 +8.4 Europe 27,142 +1.0 Other 8,679 -2.0 Total 157,800 +1.6 January 22, 2018 Marketing Partner Reports 10 A-G 27 of 81 28 Visitor Metrics Compared to last December, half (51.5%) of Collier lodging managers report their three month forward reservations levels as “up.” Collier December 2017 % of Properties (December) Reporting Reservations 2016 2017 Up 12.9%51.5% The Same 32.3 36.4 Down 54.8 12.1 January 22, 2018 Marketing Partner Reports 10 A-G 28 of 81 29 Transportation This December, six out of ten of the destination’s visitor parties flew (2016: 58.3%; 2017: 62.6%). A majority of these (64.7%) deplaned at RSW, with Miami capturing some 21.9%of deplanements. Collier December 2017 January 22, 2018 Marketing Partner Reports 10 A-G 29 of 81 30 Party Size/LOS This December visitor party size averaged 2.7 travelers who stayed for 3.2 nights in the Naples, Marco Island, Everglades area (December 2016: 2.6 people; 3.1 nights). Collier December 2017 January 22, 2018 Marketing Partner Reports 10 A-G 30 of 81 31 Information Fully 93.3% consult the web for trip information, with some 75.7% making bookings for their trip online. Collier December 2017 January 22, 2018 Marketing Partner Reports 10 A-G 31 of 81 32 Satisfaction/Demographics The vast majority (96.3%) are satisfied with their Collier stay, with 92.6% planning a future trip to the area. The typical December visitor is 49.5 years of age (2016: 48.7 years). Collier December 2017 January 22, 2018 Marketing Partner Reports 10 A-G 32 of 81 ADVERTISING REPORT Paradise Advertising & Marketing, Inc. January 22, 2018 Marketing Partner Reports 10 A-G 33 of 81 Winter Campaign 2018 January 22nd 2018 January 22, 2018 Marketing Partner Reports 10 A-G 34 of 81 There is something special about our destination. Something that beckons you to explore stunning white beaches, pristine turquoise waters, and glorious natural settings. Something that calls for you to indulge your passions for fine dining, upscale shops, and all things luxurious. Something that speaks to you in an intensely personal way –promising one-of-a- kind experiences and moments never to be forgotten. This is our invitation to you and yours. An invitation to enjoy a Florida vacation unlike any other. And we can’t wait for you to accept it. Love, Paradise January 22, 2018 Marketing Partner Reports 10 A-G 35 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 36 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 37 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 38 of 81 Videos https://vimeo.com/paradiseagency/review/250193598/061a1758 ec January 22, 2018 Marketing Partner Reports 10 A-G 39 of 81 PUBLIC RELATIONS REPORT Lou Hammond & Associates & CVB PR Team January 22, 2018 Marketing Partner Reports 10 A-G 40 of 81 National Public Relations Update TDC Meeting Services conducted from December 8 –January 8, 2018 January 2018 TDC January 22, 2018 Marketing Partner Reports 10 A-G 41 of 81 Media Highlights LHG PR EFFORTS –December 8 – January 8 Media Impressions: 300,652,594 Value: $376,280 January 22, 2018 Marketing Partner Reports 10 A-G 42 of 81 Media Highlights Expedia View Finder UMV: 25,997,360 Media Value: $173,316 Media Outreach January 22, 2018 Marketing Partner Reports 10 A-G 43 of 81 Media Highlights Gulfshore Life UMV: 27,565 Media Value: $184 Chef Telepan Event January 22, 2018 Marketing Partner Reports 10 A-G 44 of 81 Media Highlights Naples Daily News UMV: 864,559 Media Value: $5,764 Media Outreach January 22, 2018 Marketing Partner Reports 10 A-G 45 of 81 Media Highlights Trips to Discover UMV: 78,750 Media Value: $525 Media Outreach January 22, 2018 Marketing Partner Reports 10 A-G 46 of 81 Media Highlights USA Today UMV: 36,842,180 Media Value: $122,807 Media Outreach January 22, 2018 Marketing Partner Reports 10 A-G 47 of 81 Media Highlights USA Today UMV: 36,842,180 Media Value: $73,684 Media Outreach January 22, 2018 Marketing Partner Reports 10 A-G 48 of 81 Projects Emily Kaufman Broadcast Tour •LHG prepared and sent Client recap report Partners Digital Workshop •Scheduled for January 30, 2018 •LHG to present Social Media 101, How to work with influencers NYC Media Event –February 6 •Hosting media event at Oceana, incorporating Naples Soap Company, mermaids •LHG to secure desksides around event •LHG inviting media to secure15 media guests, emphasis on quality > quantity •Team held call 1/8 to discuss next steps for event planning CVB Newsletter •LHG updating template, launching monthly in 2018 January 22, 2018 Marketing Partner Reports 10 A-G 49 of 81 Upcoming Media Visits Orlando Magazine, Barry Glenn (December 8-11) •Writer visited and stayed at Edgewater and Inn on Fifth. Team coordinated activities based on original itinerary. JustLuxe, Tiffany Li (December 15) •Writer visited on assignment; confirmed at JW Marriott •Team coordinated activities for one day in Naples Canadian Newspapers, Jim Byers January 5-7, 2018 Writer arranged accommodations directly with Naples Beach Hotels •Team arranged activities at Corkscrew Swamp Safari, Mangrove Tunnels Kayak Tour with Paddle Marco and dinner at Osteria Tulia Aventura Magazine, Angela Carlton (TBD) •Postponed due to Hurricane Irma January 22, 2018 Marketing Partner Reports 10 A-G 50 of 81 Media Outreach LHG sent Hot Tip for USA Today in search of Holiday Foods; secured coverage. LHG sent Hot Tip for What’s New in 2018 for Visit Florida Lead and ongoing media opportunities. January 22, 2018 Marketing Partner Reports 10 A-G 51 of 81 Thank you! Proud to be your Partner in Paradise! January 22, 2018 Marketing Partner Reports 10 A-G 52 of 81 Paradise Advertising Digital & Social Media January 22, 2018 Marketing Partner Reports 10 A-G 53 of 81 PARADISE PARADISEADV.COM DECEMBER 2017 DIGITAL SNAPSHOT Naples, Marco Island, the Everglades CVB 54 January 22, 2018 Marketing Partner Reports 10 A-G 54 of 81 PARADISE PARADISEADV.COM CONSUMER NEWS EMAILS 55 GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Topic Resolutions Romance Stress Pets Family Dining Summer Art Romance Dining Shopping Holiday Quantity Distributed 20,598 21,343 21,168 22,036 22,060 22,464 22,290 22,402 X 23,203 23,025 22,890 243,479 Open Rate 21.45%22.48%21.93%20.75%20.49%20.93%19.6%20.51%X 20.39%19.65%19.45%20.75% Click-Thru-Rate 14.85%14.38%10.67%9.69%10.51%15.05%11.42%8.06%X 14.78%10.05%10.94%11.92% GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Quantity Distributed 87,262 87,282 87,282 87,282 87,282 87,282 87,282 87,282 X 200,000 200,000 200,000 1,210,954 Open Rate 15.9%13.8%14.8%14.4%14.1%13.5%15.2%14.8%X 12.9%15.9%13.1%14.39% Click-Thru-Rate 2.1%1.6%1.9%1.7%1.7%1.5%2.1%2%X 1.5%2.2%1.9%1.8% PAID RESULTS 19.45% OPEN RATE 10.94% CTR Monthly Performance: Winning Subject Line: Escape the chill to Paradise. Link With Most Clicks: “Dreaming of a white (sand) winter” 16.41% of all clicks January 22, 2018 Marketing Partner Reports 10 A-G 55 of 81 PARADISE PARADISEADV.COM CONSUMER NICHE EMAILS 56 GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Topic Eco Art Eco Dining Water Sports Water Sports Family Water Sports Dining Art Golf Water Sports + Golf Quantity Distributed 1,573 1,937 1,547 2,262 2,049 2,045 2,343 2,190 X 2,754 1,108 2,551 22,359 Open Rate 32.73%33.09%32.14%33.29%32.04%30.63%31.65%33.7%X 31.79%33.7%30.12%32.24% Click-Thru-Rate 21.26%16.22%22.52%20.83%15.49%17.04%15.8%12.16%X 15.95%14.59%13.29%16.85% GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Quantity Distributed 87,262 87,282 87,282 87,282 87,282 87,282 87,282 87,282 X 200,000 200,000 200,000 1,298,236 Open Rate 16%14.2%15.4%15.4%14.7%14.3%15.9%14.3%X 16.4%16.5 13.8%15.12% Click-Thru-Rate 2.1%1.7%1.9%2.0%1.8%1.6%2.2%1.8%X 2.2%2.3%2.0%1.94% PAID RESULTS 30.12% OPEN RATE 13.29% CTR Monthly Performance: Winning Subject Line: Score big with the family when you vacation in Paradise. Link With Most Clicks: “Find Your Beach Bliss”, link to “Top Beaches in Naples & Marco Island, Florida” article 18.09% of all clicks January 22, 2018 Marketing Partner Reports 10 A-G 56 of 81 PARADISE PARADISEADV.COM MEETINGS EMAILS 57 GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Quantity Distributed 5,996 5,938 5,851 5,786 5,752 5,701 5,646 5,585 X 6,175 6,101 6,053 64,584 Open Rate 16.38%16.29%15.38%14.41%14.81%14.79%14.11%14.74%X 13.16%15.3%13.14%14.74% Click-Thru-Rate 2.69%6.52%4.74%3.21%4.76%3.26%4.25%3.99%X 3.64%4.54%2.73%4.02% GOAL JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Quantity Distributed 49,964 150,000 150,000 12,261 200,000 150,000 14,755 138,668 X 91,978 140,068 202,623 1,300,317 Open Rate 15.2%14.8%15.6%14.1%15.3%13.7%14.5%14.1%X 15.8%14.9%14.6%14.78% Click-Thru-Rate 1.9%1.8%2%1.9%1.8%1.8%1.7%1.9%X 1.9%1.9%1.8%1.85% PAID RESULTS 13.14% OPEN RATE 2.73% CTR Monthly Performance: Winning Subject Line: Give the gift of a Paradise Meeting. Link With Most Clicks: Special Offers link 25% of all clicks January 22, 2018 Marketing Partner Reports 10 A-G 57 of 81 PARADISE PARADISEADV.COM 130K SOCIAL MEDIA TOTAL ENGAGEMENTSTOTAL IMPRESSIONS TOTAL FOLLOWERS RESULTS DELIVERED 10.8M 50.2K *January –June: KPIs are cumulative for all Paradise Coast Twitter handles only **July –December: KPIs are cumulative for all Paradise Coast social media accounts: (3) Twitter handles, Facebook and Instagram KPI JAN*FEB*MAR*APR*MAY*JUN*JUL**AUG**SEP**OCT**NOV**DEC**TOTAL Impressions 85,388 64,932 70,173 82,887 108,380 100,037 1,566,985 1,750,565 567,813 3,643,460 1,424,437 1,361,576 10,826,633 New Followers 177 66 118 139 113 85 766 1,044 705 1,831 532 2,618 8.194 Engagements 1,792 1,205 1,747 1,814 3,729 2,807 14,490 27,392 15,167 33,332 11,377 15,520 130,372 Link Clicks 103 79 112 74 90 73 7,130 4,949 916 18,489 7,820 9,208 49,043 Retweets 142 105 130 128 182 159 161 169 159 198 132 84 1,749 Mentions 252 215 285 387 190 262 198 191 152 244 386 495 3,257 Avg. Interaction per Post (Instagram) ------105.5 101.1 138.7 119.29 142.88 144.03 125.25 This month we focused our efforts on showing current pictures of Florida’s Paradise Coast, talking about the holiday and promoting ongoing and upcoming events such as Naples Restaurant Week, Naples is Rockin’ concert, Football University (FBU) National Championships, Chubb Classic, and numerous holiday events. With the holiday season, most of our usual travel chats were put on hiatus until the new year, causing a decrease in impressions. That said, we did see an increase in followers, engagements, link clicks and mentions from November. Our most engaging posts were related to events and the holidays,such as seeing the fireworks on Naples Beach, Restaurant Week and FBU. Since Hurricane Irma, we have also made a point of promoting hotels and locations that opened after renovations, showcasing how Florida’s Paradise Coast is clear and ready to be your winter getaway. We have begun using the messaging of the “Love, Paradise” campaign, and we will continue with increased frequency as the campaign completely rolls out in 2018. January 22, 2018 Marketing Partner Reports 10 A-G 58 of 81 PARADISE PARADISEADV.COM SOCIAL MEDIA: TWITTER TWITTER Impressions: 2,100 Total Engagements: 45 TWITTER Impressions: 1,579 Total Engagements:112 TWITTER Impressions: 2,948 Total Engagements: 44 These were the top performing tweets on Twitter during the month of December. The holiday season is a quiet time for Twitter chats and on social media, as a whole. The top performing tweet of the month is bottom left. This tweet encouraged visitors to spend New Years Eve at the Naples Pier and featured a branded photo. The post organically reached 2,948 people and garnered 44 engagements. The tweet –bottom right –was celebrating the first day of winter, always a popular time in Florida due to the great weather. The tweet –top right –promoted the many wonderful restaurants that participated in Naples Restaurant Week the new Paradise Coast Food & Wine Experience. January 22, 2018 Marketing Partner Reports 10 A-G 59 of 81 PARADISE PARADISEADV.COM CAMPAIGN SUMMARY ANALYSIS Across all campaigns, Naples advertising generated over 4.9 million impressions and 7,000+ clicks. All digital campaigns performed above the industry benchmark of .05% -.10% click-through rate*. RESULTS DELIVERED * CTR benchmark according to Google’s measurement of US Tourist Destination campaigns. 60 Campaign Approx. Reach Average Frequency Dining FY18 1,053,691 1.49 Golf FY18 2,301,636 1.31 Row Labels Impressions Clicks CTR Golf FY118 3,015,144 6,227 0.21% Display 2,280,446 2,948 0.13% Video 734,698 3,279 0.45% Dining FY118 1,959,814 904 0.05% Display 1,570,001 794 0.05% Video 389,813 110 0.03% Grand Total 4,974,958 7,131 0.14% January 22, 2018 Marketing Partner Reports 10 A-G 60 of 81 PARADISE PARADISEADV.COM CAMPAIGN SUMMARY ANALYSIS Across all campaigns, Naples advertising generated over 4.9 million impressions and 7,000+ clicks. All digital campaigns performed above the industry benchmark of .05% -.10% click-through rate*. RESULTS DELIVERED * CTR benchmark according to Google’s measurement of US Tourist Destination campaigns. 61 Campaign Approx. Reach Average Frequency Dining FY18 1,053,691 1.49 Golf FY18 2,301,636 1.31 Row Labels Impressions Clicks CTR Golf FY118 3,015,144 6,227 0.21% Display 2,280,446 2,948 0.13% Video 734,698 3,279 0.45% Dining FY118 1,959,814 904 0.05% Display 1,570,001 794 0.05% Video 389,813 110 0.03% Grand Total 4,974,958 7,131 0.14% January 22, 2018 Marketing Partner Reports 10 A-G 61 of 81 PARADISE PARADISEADV.COM CAMPAIGN DELIVERY –DISPLAY ANALYSIS Display campaigns generated over 3 million impressions and over 3,000 clicks. All display campaigns performed at or above the industry benchmark of .05% -.10% click-through rate. RESULTS DELIVERED * CTR benchmark according to Google’s measurement of US Tourist Destination campaigns. 62 Row Labels Impressions Clicks CTR Display Golf FY18 2,280,446 2,948 .13% USA Today 1,008,740 2,067 0.20% MediaMath 1,271,706 881 0.07% Dining FY18 1,570,001 794 0.05% Serious Eats 936,615 479 0.05% MediaMath 633,386 315 0.05% Grand Total 3,850,447 3,742 0.10% January 22, 2018 Marketing Partner Reports 10 A-G 62 of 81 PARADISE PARADISEADV.COM CAMPAIGN DELIVERY –VIDEO ANALYSIS Video campaigns delivered over 1.1 million impressions with over 600k completions, resulting in an overall completion rate of 60.71%. RESULTS DELIVERED 63 Row Labels Impressions Clicks Completions Completion Rate Video Golf FY18 734,698 3,279 443,259 60.66% USA Today 181,209 2,885 111,936 61.77% MediaMath 553,489 394 331,323 60.77% Dining FY18 389,813 110 233,180 60.81% MediaMath 389,813 110 233,180 60.81% Grand Total 1,124,511 3,389 676,439 60.71% January 22, 2018 Marketing Partner Reports 10 A-G 63 of 81 PARADISE PARADISEADV.COM GLOSSARY OF TERMS Avg Frequency The number of times, on average, a person was exposed to digital advertising during the reporting period. Bounce Rate The percentage of people who leave a website after viewing just one page. CTR Click-through rate –the percentage of total impressions resulting in a click on the ad. Impressions The number of times a digital communication element (email, banner ad, video, etc.) was viewed by a person. This number includes multiple exposures to an individual. Interactions The number of clicks on measured elements within a website or digital ad. In Social Media, this refers to comments and shares. Open Rate Click-through rate –the percentage of total emails sent that were opened and viewed. Unique Users The number of unduplicated people exposed to digital communications. VTR View-through rate –the percentage of total impressions resulting in a person visiting the website after being exposed to digital advertising but not clicking on the ad. 64 January 22, 2018 Marketing Partner Reports 10 A-G 64 of 81 PARADISE PARADISEADV.COM GLOSSARY OF SOCIAL MEDIA TERMS Impressions The number of times a piece of content was viewed by a person. This number includes multiple exposures to an individual. Instameet Opportunity where Instagrammers gather together to take photos / videos of an area or event. Interactions The number of Twitter mentions and retweets. Retweet A Twitter term referring to a repost or forwarded message. Mention A Twitter term referring to the number of times someone has initiated or participated in conversation directly with the brand account. Interaction Total number of times a user has interacted with a Tweet. This includes any clicks on the tweet (hashtags, links, avatar, username, tweet expansion), retweets, replies, follows, media views, follows, card clicks, and likes. Pin Clickable piece of content within Pinterest that brings viewers to its source location on the internet. Pins are located within boards which are organized by topics and themes. Unique Users The number of unduplicated people who interacted with social platforms. 65 January 22, 2018 Marketing Partner Reports 10 A-G 65 of 81 TOURIST TAX COLLECTIONS Collier County Tax Collector January 22, 2018 Marketing Partner Reports 10 A-G 66 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 67 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 68 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 69 of 81 WEB SITE ANALYTICS Miles Partners, Inc. January 22, 2018 Marketing Partner Reports 10 A-G 70 of 81 Website Measurement Dashboard December 2017 •ACTIVITY: Visits rose 8% month over month. Year over year visits rose 12%, driven largely by an increase in campaign traffic. •ENGAGEMENT: Month over month, time on site and overall bounce rate were both static. Year over year, time on site was down 13% while the overall bounce rate climbed 8%. •TRAFFIC SOURCES: Organic traffic was the dominant source in December, driving more than 43,000 visits (53% of all visits). Campaign traffic drove more than 25,000 visits (31% of visits). Referral traffic was up 36% YoY; the top referral was from fbunc.com. •MOBILE: 67% of all site traffic came from mobile devices (mobile phones and tablets). •SIGNALS OF INTENT TO TRAVEL: Month over month, SITs were up across the board, with eBook views (+76%) and deals page views (+27%) among the strongest SITs. Year over year, results were mixed but produced an overall gain of 1%. Deals page views (+102%) and eBook views (+32%) were again the top SITs. •MOST VIEWED PAGES: Three of the five top pages were event-related: (1) Events grid landing page, (2) Homepage, (3) Major Annual Events editorial page, (4) Discover Your Paradise campaign page, (5) New Year’s Eve Fireworks event listing •TOP MARKETS: The top five states in terms of activity were: Florida, New York, Illinois, New Jersey and Massachusetts. All had positive growth YoY. The top five metro area markets were: Naples-Ft. Myers, Tampa-St. Pete, New York City, Miami-Ft. Lauderdale and Orlando-Daytona. Of these, all had double-digit growth except for Naples-Ft. Myers, which was down 7%. •INTERNATIONAL SITES: oUK –MoM, visits fell 76% but time on site rose 132% and the bounce rate improved significantly. YoY, visits fell 39% and engagement didn’t change significantly. oGERMANY –MoM, visits increased 102% while engagement declined. YoY, visits and pageviews both fell 19% and engagement also lost traction; time on site fell 23% and the bounce rate climbed 7%. oBRAZIL –MoM, visits decreased 5% and engagement also declined. YoY, visits fell 8% but pageviews managed to increase 4%. Engagement lost traction, with time on site falling 31% and the bounce rate increasing 7%. January 22, 2018 Marketing Partner Reports 10 A-G 71 of 81 Website Measurement Dashboard December 2017 Activity Current LM %ch LY %ch YTD %ch Engagement Current LM %ch LY %ch Visits 82,309 76,332 8%73,386 12%1,080,392 22%Avg. Time on Site 01:25 01:25 0%01:38 -13% PageViews 161,777 152,614 6%159,740 1%2,013,481 9%Bounce Rate (Total )64.6%65.0%-1%60.0%8% Unique Visitors 70,630 65,544 8%61,218 15%888,834 25%Bounce Rate (Homepage )58.1%65.3%-11%51.7%12% Visits Unique Visitors Pageviews December 2017 82,309 70,630 161,777 December 2016 73,386 61,218 159,740 Activity Visualization YTD Activity 180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 2,500 ,000 2,000 ,000 1,500 ,000 1,000 ,000 500,000 0 Visits Unique Visitors Pageviews 2017 1,080,392 888,834 2,013,481 2016 882,983 710,665 1,842,252 January 22, 2018 Marketing Partner Reports 10 A-G 72 of 81 Website Measurement Dashboard December 2017 Sources of Traffic Source /Medium Visits Bounce Rate google /organic 41,364 59.5% Facebook /Social 10,841 92.1% (direct) /(none)8,348 62.8% Direct-lists /Email 4,490 33.6% USA-Today /Display 3,056 93.4% direct-lists /email 2,731 42.8% fbunc.com /referral 1,960 60.3% bing /organic 1,308 52.8% brand-usa /banner 1,109 93.9% Paradise-Digital-Advertising /Display 791 93.9% twitter /social 694 72.9% Facebook /Display 657 83.1% Traffic byMedium 6% 10%organic campaigns 31%53% ( n o n e ) r e f e r r a l Medium Visits Bounce Rate organic 43,240 59.3% campaigns 25,312 75.1% (none)8,348 62.8% referral 5,407 61.2% Visits over Time 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec 2010 2011 2012 2013 2014 2015 2016 2017 Traffic by Medium over Time 140000 120000 100000 80000 60000 40000 20000 0 12/1/20151/1/20162/1/20163/1/20164/1/20165/1/20166/1/20167/1/20168/1/20169/1/201610/1/201611/1/201612/1/20161/1/20172/1/20173/1/20174/1/20175/1/20176/1/20177/1/20178/1/20179/1/201710/1/201711/1/201712/1/2017Direct/None Referral Organic Campaigns January 22, 2018 Marketing Partner Reports 10 A-G 73 of 81 Most-Viewed Pages Website Measurement Dashboard December 2017 Signals of Intent to Travel Goal Completion Rate (Total SITs/Pageviews) LM LY 6.01%5.30%6.00% Instances LM %ch LY %ch Guide Orders 385 348 11%374 3% Newsletter Signup 110 97 13%104 6% Deals Page Views 2,765 2,183 27%1,366 102% Hotels & Rentals Listings Views 3,630 3,218 13%4,360 -17% eBook Views 358 203 76%272 32% BookDirect Widget Searches 1,767 1,456 21%1,862 -5% BookDirect Click-Throughs 703 588 20%1,249 -44% Total 9,718 8,093 20%9,587 1% Pageviews Bounce Rate /listings/events 11,126 31% /10,225 58% /major_annual_events 7,698 39% /discoveryourparadise 7,362 89% /listings/events/profile/new-years-eve-fireworks 6,562 73% /articles/naplesisrockin 4,838 89% /paradisecoastgolfing 4,245 90% /listings/events/profile/naples-bay-christmas-boat 3,810 65% /guide 3,119 39% /articles/celebrities_find_their_own_paradise_in_2,661 86% /listings/events/profile/naples-christmas-parade 2,636 74% /listings/events/profile/naples-restaurant-week-wi 2,407 48% /paradisecoastdining 2,245 75% Traffic by Device Category 13%mobile desktop 33%54% tablet Visits Pgs./Visit Bounce Rate Time on Site mobile 43,973 1.51 74.7%00:49 desktop 27,134 2.57 50.5%02:12 tablet 11,043 2.33 58.5%01:55 2017-12-012017-12-022017-12-032017-12-042017-12-052017-12-062017-12-072017-12-082017-12-092017-12-102017-12-112017-12-122017-12-132017-12-142017-12-152017-12-162017-12-172017-12-182017-12-192017-12-202017-12-212017-12-222017-12-232017-12-242017-12-252017-12-262017-12-272017-12-282017-12-292017-12-302017-12-31Visits by Day 6000 5000 4000 3000 2000 1000 0 January 22, 2018 Marketing Partner Reports 10 A-G 74 of 81 Website Measurement Dashboard December 2017 Referring Domains Visits Bounce Rate fbunc.com /referral 1,960 60.3% m.facebook.com /referral 619 76.1% visitflorida.com /referral 328 52.7% colliergov.net /referral 218 45.4% cityofmarcoisland.com /referral 211 42.2% honeymoons.com /referral 191 55.5% facebook.com /referral 139 74.8% l.facebook.com /referral 129 73.6% duckduckgo.com /referral 110 60.9% naplesnews.com /referral 103 63.1% gulfshorelife.com /referral 96 61.5% lm.facebook.com /referral 95 71.6% searchencrypt.com /referral 71 18.3% Visits By Geography State Visits LM %ch LY %ch Florida 39,285 32,068 23%37,398 5% New York 4,434 4,768 -7%3,673 21% Illinois 3,557 3,583 -1%3,065 16% New Jersey 2,415 2,433 -1%1,869 29% Massachusetts 2,282 2,220 3%1,351 69% Ohio 2,139 2,100 2%1,212 76% Pennsylvania 2,037 2,069 -2%1,571 30% Minnesota 1,923 1,504 28%804 139% California 1,803 2,148 -16%1,236 46% Georgia 1,683 1,451 16%1,103 53% Michigan 1,499 1,265 18%1,474 2% Visits By Geography Metro Area Visits LM %ch LY %ch Ft. Myers-Naples FL 19,816 16,369 21%21,338 -7% Tampa-St. Petersburg (Sarasota)FL 7,428 5,928 25%6,260 19% New York NY 5,866 6,324 -7%4,845 21% Miami-Ft. Lauderdale FL 5,229 4,507 16%4,648 13% Orlando-Daytona Beach-Melbourne FL 5,070 3,490 45%3,947 28% Chicago IL 3,328 3,382 -2%2,848 17% Boston MA-Manchester NH 2,361 2,355 0%1,358 74% Philadelphia PA 2,165 2,117 2%1,494 45% Minneapolis-St. Paul MN 1,870 1,440 30%748 150% Atlanta GA 1,485 1,241 20%992 50% Washington DC (Hagerstown MD)1,253 1,235 1%1,336 -6% DetroitMI 1,017 865 18%1,090 -7% Indianapolis IN 993 1,041 -5%371 168% Visits By Geography (Visits to U.S.Site) Country Visits LM %ch LY %ch UnitedStates 76,024 68,875 10%64,321 18% Canada 1,638 1,270 29%3,897 -58% Germany 1,619 818 98%1,704 -5% United Kingdom 802 2,806 -71%1,128 -29% Netherlands 180 77 134%89 102% Brazil 160 159 1%202 -21% Belgium 140 45 211%75 87% Sweden 135 122 11%147 -8% France 111 88 26%92 21% India 102 156 -35%118 -14% Italy 76 85 -11%145 -48% January 22, 2018 Marketing Partner Reports 10 A-G 75 of 81 Website Measurement Dashboard December 2017 Browsers (all device types) Visits LM %chg LY %chg Safari 33,037 25,200 31%35,795 -8% Chrome 23,667 19,464 22%25,937 -9% Safari (in-app)7,322 9,464 -23%1,226 497% Android Webview 6,220 7,703 -19%705 100% Internet Explorer 5,047 7,137 -29%5,009 1% Firefox 3,140 3,105 1%2,607 20% Edge 1,835 1,850 -1%1,270 44% Samsung Internet 1,373 1,307 5%0 100% Amazon Silk 236 205 15%242 -2% Mozilla Compatible Agent 154 189 -19%0 100% January 22, 2018 Marketing Partner Reports 10 A-G 76 of 81 Website Measurement Dashboard December 2017 Campaigns Name Visits LM %chg Pgs/Visit Bounce Rate Time on Site facebook-beta-test 6,124 9,518 -36%1.03 96.3%00:03 discoveryourparadise 5,207 7,226 -28%2.70 39.6%02:27 fy18-golf-campaign 4,557 5,198 -12%1.13 91.8%00:11 hurricane-irma 3,104 1,702 82%1.05 94.8%00:06 meetinparadise 2,042 2,522 -19%2.88 31.2%02:43 fy18-dining-campaign 1,708 1,400 22%1.36 71.7%00:33 brand-usa_in-market_germanyspring_2017 991 126 687%1.08 93.8%00:21 discover your paradise 696 266 162%1.48 72.7%00:51 fy18-dining-campaign-244 94 160%1.08 91.4%00:13 golf landing 180 185 -3%1.50 8.3%01:21 brand-usa_in-market_uk_fall2017 149 2,408 -94%1.12 90.6%01:07 spring-summer-fy17 101 184 -45%1.27 91.1%00:26 ca7da44c5d-email_campaign_2017_12_22 54 0 100%2.74 57.4%02:13 december newsletter 2017 23 0 100%1.39 82.6%00:25 CAMPAIGN RESP 25,312 TOTAL RESPONSES ONSE 31% OF TOTALVISITS 31,075 10,665 LAST MONTH LAST YEAR 41%15% OF TOTALVISITS OF TOTALVISITS January 22, 2018 Marketing Partner Reports 10 A-G 77 of 81 Website Measurement Dashboard December 2017 International Microsite Activity UK LM %ch LY %ch Visits 703 2,952 -76%1,149 -39% Pageviews 1,282 3,981 -68%2,969 -57% Time on Site 01:47 00:46 132%01:54 -6% Bounce Rate 59.7%84.2%-29%54.0%11% German LM %ch LY %ch Visits 1,367 678 102%1,678 -19% Pageviews 2,248 1,664 35%2,777 -19% Time on Site 00:52 01:38 -47%01:07 -23% Bounce Rate 84.2%65.9%28%78.6%7% Brazil LM %ch LY %ch Visits 136 143 -5%148 -8% Pageviews 372 334 11%358 4% Time on Site 01:24 02:19 -39%02:02 -31% Bounce Rate 67.7%56.6%19%63.5%7% Visitation to U.S. Site -Domestic vs.International LM %ch LY %ch Domestic 76,024 68,977 10%64,321 18% International 6,285 7,355 -15%9,065 -31% International Traffic over Time to U.S.Site 14000 12000 10000 8000 6000 4000 2000 0 Dec-15Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17Germany Canada UK Switzerland Denmark January 22, 2018 Marketing Partner Reports 10 A-G 78 of 81 Website Measurement Dashboard Metric Defintions Visit –This metric tracks the total number of visits to the website, both unique and repeat. Unique Visitor –The metric counts each visitor’s first visit to the site during a specified time period. Page View –A request to load a single page of a website. Bounce Rate –Percentage of visitors who view only one page on the site and exit immediately without interacting with the site in any way. Because of event tracking in Google Analytics, outbound links, video plays and other site interaction elements that would have been a bounce before are now not counted as bounces. Paradisecoast.com has anaytics event tracking set up for outbound links. There is no industry-wide standard for bounce rate, but the generally accepted goal is less than 50 percent for overall bounce rate. Bounce rate can be affected by campaigns and promotions, referrals --especially from social media, and many other factors. Signals of Intent to Travel (SITs) –A measurement that captures goal completion events that indicate a strong desire that the site visitor will travel to the destination. The SIT conversions are unique to each website. Some examples include ordering a visitor guide, signing up for email newsletter, visiting a deals page, clicking through to a booking vendor, visiting the detailed listing of a hotel, activity or event. Traffic Sources: Organic Traffic –Visitors referred by an unpaid search engine listing, i.e. a Google or Bing search. Campaign Traffic –Traffic from campaign-related media such as banner ads and campaign landing pages; relies on proper tracking code setup to be attributed correctly. Includes traffic from paid search. Direct/None Traffic –Traffic that either comes from a visitor typing the web address directly into their browser, or they have bookmarked/favorited the site and are entering by opening the bookmark on their device. It also includes untagged links within emails or campaign traffic missing tracking parameters. Referral Traffic –Visitors referred by links on other websites, such as city/county government sites, social networks, and more. Much of this traffic is not easy to control, although it can be affected by social media posting. January 22, 2018 Marketing Partner Reports 10 A-G 79 of 81 THANK YOU Questions? January 22, 2018 Marketing Partner Reports 10 A-G 80 of 81 January 22, 2018 Marketing Partner Reports 10 A-G 81 of 81 DIRECTOR ACTIVITIES- Jack Wert- December 2017- January 2018 PERIOD AT A GLANCE 2018 2017 Number of Advocacy Contacts 5 5 Number of Trade Show/Conferences 2 2 Number of Tourism Industry Events 3 2 Number of PR Interviews/Communications 2 2 2 Advocacy • Conference calls with Visit Florida, Florida Assoc of Destination Marketing Organizations on co-op opportunities with Visit Florida and other providers • Florida CVB Association Advocacy Committee Conference call • Collier Lodging & Tourism Alliance Board Meeting on tourism issues • Meetings on sports complex design and naming rights process • Presentation to Naples Chamber Visitor Center Volunteers Trade Shows/Tourism Industry Conferences • Formation meeting for Naples area SKAL Club at Hyatt House • Tourism Day in Tallahassee Tourism Industry • Marketing plan meetings with Fort Myers VCB and Airport Marketing teams on Eurowings flights • Meetings with Naples Business Improvement District (BID) on joint marketing • Florida Rest & Lodging Association Board meeting Public Relations/Communications • Collier New Hire Orientations on Tourism • TV News interviews on tourism results with WINK, NBC-2 Promotional Activities/Special Events • Attended Women’s Lacrosse Showcase event • Focus Groups in Chicago and Columbus • Meeting with Chubb Classic organizer Promotional Activities 3 January 22, 2018 Tourism Staff Reports 11 A-I 1 of 63 GROUP MEETING SALES REPORT Debi DeBenedetto – Group Sales & Marketing Manager December 11, 2017 – January 10, 2018 PERIOD AT A GLANCE 2016/ 2017 2017 Number of Meeting Planner Contacts 63 86 planner Connections this month Number of Rfp’s leads sent 15 25 Rfp’s sent Number of Groups booked 13 groups booked 9 groups booked Total Room Nights/Econ. Impact for Period booked 2645 Room nights and $2,054,241.57Economic Impact 3139 room nights booked $934,293.34 estimated economic impact Number of RFP Enhancement (RFPE) Requests 2 2 New requests Number of RFPE’s to Contract 0 2 reported booked Site Visits 1 site 3 sites assisted 2 past sites on booked report 2 past sites lost Number of Shows Attended 0 show Completed Florida Encounter Dec. 13-15 in West Palm Beach Sales Activities this Period Completed Florida Encounter Trade show with 24 appointments and hosted the luncheon for this event. We also assisted to get a local speaker to topic wellness at this conference. It was a good show and good leads but no RFPs at the show. Many new planners and I am sure some future business will come out of this show from my notes and follow up. Tasked to ask for future RFP’s. FICP mass mailing of CVB meeting services post card complete. They have been put on the list to receive meetings E- scapes Interview with Jen Juergons, Meetings Today writing for an article post Irma follow up Travel Leaders Conference RFPE for JW Marriott booked. Leisure sales to follow up for attend and welcome. Collaboration and planning with Midwest Sales team and show registrations and plans are in place. They are registered for 4 Midwest Luxury summit events in Chicago, Milwaukee, Minneapolis and St. Louis Wellness Tourism Visionary Task force minutes from November, agenda for January and January meeting is set for Jan. 18 at Naples Bay Resort Sales admin work completed by me for 6 weeks while admin was out on leave and Adrienne new assistant being trained for this. January 22, 2018 Tourism Staff Reports 11 A-I 2 of 63 Sales Plan Goal Tracking * On track with all tactics for 2018 plan. * Registrations to Trade show schedule = • IPEC registrations and show preparations for Jan. 29-31 attendance • Rendezvous South Daytona Feb. 26-28 • Connect Financial Orlando Feb. 19-21 • Incentive Live Las Vegas March 11-14 • Synergy Fam Feb. 7-10 * Proofing meeting ads and newsletters * Training new sales admin job bank hire Adrienne Manley continues FAMS HelmsBriscoe wellness Fam Rescheduled for May/June 2018 and confirmed – pending- Flights have been rebooked and agenda is confirmed Midwest Reps Fam and meetings scheduled for Winter 2018 -Scheduled for Feb. 7-10, 2018 with the 3 reps with Synergy-Connect Year- end recap with comparison of past years Title 2017 Year end Compare Debi DeBenedetto Group Sales 2013 2014 2015 2016 2 RFP'S sent 230 227 334 447 RFP'S booked 72 69 96 94 EOC Booked $12,147,096.90 12,708,486.89 $27,786,590.02 $28,937,424.33 $15,751,813 Room nights booked 31,382 45,480 25, This was an exceptionally hard year to get RFP’s and book business. Of our 7 major group hotels over the course of this year as planned, the previous year were in renovations and turning down RFP’s and group business due to closures and construction. Irma caused the loss of much business and delays in renovations closed hotels and created a need to move already booked business furthering the reputation of the destination as non-committal and not available. Planners lost confidence in the destination hotels as they felt uncertain that we can fulfill their needs until hard opening dates and confirmations could be established. Meetings have also gotten smaller in size due to economic situations in previous and current year where budgets were uncertain during sourcing periods. We are beginning to see a growth in meeting size and RFP’s coming in and hope the resorts get fully open and start fulfilling booked commitments and bidding on future business we hope 2018 will be a better year. We can’t book the business if they hotels don’t bid them. January 22, 2018 Tourism Staff Reports 11 A-I 3 of 63 TRAVEL INDUSTRY & LEISURE MARKET SALES REPORT Claudia Cianfero – Travel Industry Sales Manager December 4 – January 5, 2018 PERIOD AT A GLANCE 2017 2018 Number of Travel Agent Contacts 48 20 Number of Tour Operator Contacts 32 1 Number of FAM’s/Site Visits 2 1 Number Trade Shows Attended 2 0 EVENTS RECAP: December 6 – 8, 2017 – DER Touristik Campus LIVE 2017 Location: Naples, FL Trends/Comments: DER Touristik a German Tour Operator invited 90 of their bestselling travel agents to experience different regions in Florida on 5 pre-tours consisting of 18-20 persons. This was prior to a 4-night main event in Orlando in which all 5 groups gathered to present the destination they experienced. The Paradise Coast was chosen as one of the 5 and we had 20 travel agents in the destination where we showcased Marco Island, the Everglades and Naples to the group. During their 4 days in Orlando, DER Touristik also conducted a seminar day where the travel agents rotated in small groups of 4-5 to learn more about even more product in Florida. We also participated in this event and thus reached all 90 travel agents in these roundtable presentations. Leisure Sales Plan Update Attending FL Huddle with 12 partners. January 9 – 12, 2018. Have been preparing and scheduling appointments this month as well as organizing the booth for the partners. Finished the first of 4 courses for PDM. Fundamentals of Destination Management & Marketing. Continue to work with the Brazil team. Portuguese maps are printed and Panrotas guide is in progress. FAMS German Florida Huddle Post-FAM will be arriving – January 12-13, 2017. January 22, 2018 Tourism Staff Reports 11 A-I 4 of 63 Specialty Markets Michelle Pirre Sales Assistant December 4 – January 5, 2018 PERIOD AT A GLANCE 2018 Number of Wedding Planner contacts 14 Number of LGBT Travel Agent Tour Operator Contacts 0 Number of FAM’s/Site Visits 0 Number Trade Shows Attended 1 Number of Wedding RFP’s 3 TRADESHOW RECAP: PA Bridal & Wedding Expo Location: Philadelphia, PA Trends/Comments: The expo was jam packed with brides, grooms and consumers. Most were looking for honeymoon spots and vacations rather than destination weddings. People did ask about IRMA and I used that as a lead in to tell them how great we look now, and about all the upgraded properties and resorts. I was also asked if there was anything other than the beach to do. I used that to explain the differences between the three cities we cover, and went over various attractions, arts and culture, as well as our foodie, craft beer & craft cocktail scene along with golf. I accumulated over 700 contacts for our leisure newsletter, and gave out over 300 visitor guides along with the 250 venue flyers, and 250 cvb wedding services cards. Some brides seeking destination weddings did take my card to email what they were looking for at their weddings, so we can create an RFP out of those when they come in. I did run into a few LGBT Brides but not LGBT grooms. Brought back some info on Indian Weddings for the CVB team to review. Specialty Markets Sales Plan Update Memberships – Renewed our membership with IGLTA (International Gay & Lesbian Travel Association) Joined the following Associations: LGBTMPA (Lesbian Gay Bi Trans Meeting Planner Association), NAWP - Naples Chapter National Association of Wedding Planners, SWFL Harmony Chamber – LGBT Chamber SWFL Regional Chapter Education – Became Certified in LGBT Weddings by 14 stories Gay Wedding Institute Tradeshows- Registered for the Boston Globe Travel Show Preparing to register for IGLTA 35th Annual Conference in May 2018 Sales Assistant Duties- Loaded 33 RFP’s & Loaded 511 FICP (financial meeting planners) contacts for post card mailing Recreated & created collateral for Bridal Expo and printed to bring to tradeshow. Update Meeting Planner flyer sent to printer. Webinar - Event Impact Calculator for iDSS for RFP tracking. CVENT Training Webinar- with sales team & updated CVENT website with pics and descriptions. Assisted training new Sales Admin on iDSS assisted on inventory and cleaning of stock room. Invoice Partners for IPW (International Pow Wow) Set up invitation for Wellness tourism task Force and invitation for January RoundTable. Reorganized HelmsBriscoe Wellness Fam spreadsheets with travel and rooming list updates. January 22, 2018 Tourism Staff Reports 11 A-I 5 of 63 Sports Marketing Monthly Report- December Activity Michael Obyc, Nicole King, Ed Caum Pickleball State Championship Dec. 8-10 East Naples Community Park Event Impact Report Direct Impact $140,632.00 Economic Impact $197,829.00 Room Nights 259 TDC Funding $7200.00 Acquisition Cost $27.80 Total Local Tax ROI ($3,232.00) TDT $1,944.00 College Soccer Showcase Dec. 9-10 North Collier Regional Park Event Impact Report Direct Impact $251,482.00 Economic Impact $356,599.00 Room Nights 325 TDC Funding $5850.00 Acquisition Cost $18.00 Total Local Tax ROI ($128.00) TDT $2,434.00 Naples Holiday Shootout Dec. 27-30 GulfCoast High School Event Impact Report Direct Impact $240,500.00 Economic Impact $339,428.00 Room Nights 424 TDC Funding $4800.00 Acquisition Cost $11.32 Total Local Tax ROI $1,511.00 TDT $3,182.00 Gulfshore Holiday Hoopfest Dec. 27-30 Golden Gate High School Event Impact Report January 22, 2018 Tourism Staff Reports 11 A-I 6 of 63 *Does not include FBU results Development Activities this Period - Michael Obyc • Hosted Football University conference call • Hosted HBC Services conference call • Hosted Strongman conference call • Hosted Pro Watercross conference call • Hosted Gayotto Sports conference call • Attended monthly Tourism Staff meeting • Attended monthly Parks and Recreation meeting • Hosted a call with ISPS • Attended Football University Orientation & Games Development Activities this Period - Nicole King • Continued FBU operational support • Post Event Meeting Paradise Invitational • Post Event Conference Call Pro Watercross • Worked closely with CCPS on venue support for FBU Direct Impact $128,014.00 Economic Impact $180,948.00 Room Nights 206 TDC Funding $1,800.00 Acquisition Cost $8.74 Total Local Tax ROI $1,411.00 TDT $1,543.00 December Total Event Impact 2017 2016 Number of Events 4 4 Direct Impact $760,628.00 $495,993.00 Economic Impact $1,074,804.00 $743,989.50 Room Nights 1214 1056 TDC Funding $19,650.00 $23,850.00 Average Acquisition Cost $16.19 $22.58 Total Local Tax ROI $8,971.00 NA TDT $9,103.00 NA January 22, 2018 Tourism Staff Reports 11 A-I 7 of 63 • Attended FBU Weekly Conference Calls • Attended Monthly Parks & Recreation Meeting • Attended Parks & Recreation Meeting regarding FBU • Attended the FBU Sports Council Event Committee Meeting • Operational Conference calls with CVB, Upcoming Promoters and Parks & Rec Team • Attended FBU football games • Attended FBU Orientation • Attended FBU Beach Party • DMAI Impact Calculator Continued Training • Visited all venues preparing for FBU • Attended FBU After Action Meeting • Attended the QBE Shootout with Clients • Attended FBU Pre-Event Operational Meeting Development Activities this Period - Ed Caum • Marco Island Leadership Presentation • Pro Watercross After Action Review Call - Jennifer • Attended Pickleball Championship • Attended QBE Shootout • Attended Visit Florida Leadership Summit • Attended the QBE Press Conference • Beach Bus Meeting with CAT • Hunden Conference Calls • Monthly CVB Parks Meeting • Escort Journalist Tiffany LI – Vogue • FBU Championships • Sports Complex Ground Breaking • Attended All American Games Golf Event • Naples is Rockin’ After Action Meeting • Staff Christmas Lunch • FBU After Action Review • Conducted New Hire Orientation • USTA Pro Circuit - Men’s Singles Champion Sanchez-Casal January 22, 2018 Tourism Staff Reports 11 A-I 8 of 63 PUBLIC RELATIONS & COMMUNICATIONS REPORT December 2017 PERIOD AT A GLANCE Number of Media Submissions from CVB PR – 1,500 • 50 – Direct submissions • 1,450 – CVB News Release distributions Number of Journalists/Influencers Hosted in Destination – 7 in December December • Orlando Magazine – Barry Glenn • JustLuxe – Tiffany Li • Association News – Barbara Beckley • Freelance – Ellen Clark • Linda Scruggs • ScripTour/Les Aventuriers voyageurs – Alain Bouchard • VIP Chef Bill Telepan January • Toronto Star, freelance – Jim Byers • Freelance, Influencer – Jeannette Cena • Number of News Releases Written and/or Issued by CVB – 10 News Releases December • Chef Bill Telepan media alert • Collier October Tourism Results • FBU Florida Regionals Media Alert • Naples is Rockin’ Media Alert • Naples in Rockin’ • Weekend Events Highlight Area Post-Irma • October Tax Visitation Release • Sports Complex Ceremonial Groundbreaking Media Alert • What’s New for 2018 • 8th Annual Golf to Paradise First Tee Challenge Publicity Highlights December • Naples Florida Weekly, great coverage of Tourism Star Awards • Extensive local coverage of Naples Is Rockin’ entertainment announcement • Gulfshore Life – KUDOS to Sea Salt for scoring celebrity chef Bill Telepan for a fundraising event • Naples Daily News, Gulfshore Life, others - Previews for Chef Telepan event • Emily Kaufman, The Travel Mom appearances during CVB-sponsored national media tour • Naples Daily news – Naples is Rockin report pre-concert report • Visit Florida – Multiple video features on Naples, Marco Island, Everglades as part of Hurricane Irma recovery marketing January 22, 2018 Tourism Staff Reports 11 A-I 9 of 63 • WETR Knoxville Radio Interview with Jack Wert • News-Press – Collier Tourism column: Rejoice in Renewal – continued bright news on hotels, attractions after Irma • WINK TV –2018 Tourism Marketing Focus • NBC2 Interview on cold weather market Top Staff Projects – • Daily media responses • Write multiple news releases, media alerts • Update and create new press kit releases • Daily destination research, updates to Hurricane Irma Recovery Info web page • 100 Updates, additions to website events, articles, deals, pages • Edits to all consumer Escapes e-news; corresponding edits to website article links • Chef Bill Telepan dinner collaboration with Sea Salt • IMM NYC Media Marketplace registration • NYC media luncheon event planning • Florida Huddle Media Marketplace registration • Harry Connick Jr Show prize package for Emily Kaufmann giveaway • Naples Soap Company project • Daily destination research, updates to Hurricane Irma Recovery Info web page • 105 Updates, additions to website events, articles, deals by Maria & JoNell • Escort Association News writer on site tour of Naples beach Hotel & Golf Club • TravelMole UK – Hotel renovation info and new attractions in 2018 • NBC-2 – FBU info on room nights and economic impact • Visit Florida Huddle Conference Prep and attend • TravMedia’s IMM Conference prep • Prepare Itinerary for Barry Glenn of Orlando Magazine • Set Up Facebook Live with Visit Florida and Pinchers • Planning of Social media training for partners January 22, 2018 Tourism Staff Reports 11 A-I 10 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 11 of 63 OMMAC, LTD MONTH/YEAR: DECEMBER 2017 PREPARED BY: UK & IRELAND OFFICE HIGHLIGHT OF THE MONTH: Brand USA 2018 UK & Ireland MegaFam Brand USA have announced that they will coordinate a mega FAM for 100 agents, taking place in April/May 2018, in partnership with American Airlines and British Airways. One of the seven itineraries is ‘Floridian Flavours: Sunsets and Surf – Visiting Florida’. OMMAC has been working in partnership with Brand USA to ensure that Florida’s Paradise Coast is included in the proposal. The Brand USA 2018 UK & Ireland Mega Fam, taking place April 26 – May 4, 2018, will bring 100 of the United Kingdom’s top-selling agents together to experience multiple destinations across the USA. Selected agents will embark on one of seven itineraries, staying one to two nights, featuring Arizona, California, Washington, DC, Florida, Georgia, Louisiana, Michigan, Mississippi, Nevada, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Virginia, Washington, and others, as this year’s destination partners. At the close of the trip, attendees will gather in Nashville for the finale celebration where they will also get the opportunity to share their new-found knowledge with the rest of the group. OMMAC has been liaising closely with Brand USA on the Florida itinerary to ensure that our region receives exposure and recognition as part of this initiative. The FAM will be touring Florida, and OMMAC is in discussions with Brand USA planning for a group of 16 to arrive in our region for an overnight stay on 29th & Monday 30th April to enjoy Naples, Marco Island & the Everglades. The FAM group consists of 16 guests in total, 13 Travel Agents, 1 Tour Operator Product Manager and 2 Brand USA Staff (UK & USA office). OMMAC is working closely with the CVB office to reach out to local industry partners to work on securing hotel stays for all guests, as well as to organize activities and meals while in Florida’s Paradise Coast. MARKET UPDATE: Global air traffic bounces back from stormy period International air traffic set a new world record in October, having been impacted by the tropical storms of September. Statistics released by IATA showed that demand, measured in revenue passenger kilometres, rose 7.2% year on year in October. Capacity grew by 6.2% while load factor climbed 0.8 percentage points to 80.8%, a new record for the month. The demand increase was even more favourable when compared with the September figure of 6.6% and which had suffered thanks to the storms across the Caribbean and the southern US. Virgin Atlantic lists top Christmas destinations New York and Orlando top the list of most popular Virgin Atlantic destinations this Christmas. The other most popular points are Miami, Los Angeles and San Francisco. Holidaymakers seek value and positive impact on environment and communities Value for money and increased awareness of responsible tourism are set to shape 2018 holiday choices, according to a latest ABTA trends report. Factors such as squeezed budgets, responsible travel and the desire to try new destinations are expected to impact travel trends over the next 12 months. The report says responsible tourism will define people’s holiday choices more, with seven in ten people believing travel companies should ensure their holidays help local January 22, 2018 Tourism Staff Reports 11 A-I 12 of 63 people and economies. In addition holidaymakers are seeking new experiences, with almost a third (32%) expecting to visit a new resort or city in 2018. What’s hot in 2018: Your guide to next year Leading UK trade publication Travel Weekly has set out its predictions of hot destinations for 2018 by region. Predictions for the Americas include: Canada has taken the crown this year with its 150th anniversary. Premier Holidays says year-on-year bookings are up 21% and Insight Vacations predicts the boom will continue, with Ontario celebrating the 125th birthday of its provincial parks and the 40th anniversary of Ottawa’s Winterlude festival. Despite fears of a ‘Trump slump’, the US is faring well, with Western & Oriental reporting an increase in bookings for fly-drives, multi-centre trips and ranch holidays. Among the destinations to look out for in the year ahead is New Orleans, which will be celebrating its 300th anniversary with a series of festivals, events and exhibitions. It’s benefiting from increased airlift, as BA launched a non-stop Heathrow flight earlier this year – upping departures from four to five times per week in October – marking the first direct flight from the UK to the city in more than 20 years. Norwegian boosts premium class capacity on long-haul routes Budget airline Norwegian is raising premium class capacity on long-haul routes. The expanded premium cabin on new Boeing 787 Dreamliners will have 60% more seats. The 56-seat cabin configuration will offer passengers more than a metre of legroom and 11 inch Panasonic monitors providing free in-flight entertainment. The new cabin will be fitted on 20 Dreamliners set for delivery from February. Ten out of 11 new aircraft to be added to the airline’s long-haul fleet from Gatwick will feature the new premium cabin. Twelve new Boeing 737 MAX aircraft will join the fleet this year to serve the carrier’s transatlantic routes from Edinburgh, Belfast and Ireland to the US east coast. January 22, 2018 Tourism Staff Reports 11 A-I 13 of 63 MARKETING/SALES/PROJECTS & ACTIVITIES: Marketing activity - Family Traveller Distribution: Print run - ABC audited 50,000. Copies of the magazine are sold in 90% of the Waitrose stores nationwide with prominent positioning at the checkout desks. They are also sold in independent newsagents nationwide and copies delivered to affluent homes in London. Finally, they will be present nationwide in healthclubs with high family memberships such as Virgin Active and David Lloyd, as well as selected business class lounges at LHR/LGW. Following a very productive meeting at WTM we were able to secure the back page of this targeted publication, a high-end Family magazine. OMMAC negotiated to include a UK Tour Operator as our Call-to- Action and obtained ‘Travelplanners’. We have worked hard to ensure the copy deadline of December 6th was met – with the support of the CVB and the Paradise Advertising team. It seems the deadline was pulled forward as the publication was able to arrange for an earlier drop date of 18th December rather than January 1st – which is of great benefit, as it will be in circulation during the holiday period – a key decision timeframe for the family vacation market, just ahead of the peak booking period of Jan-March. The idea is to encourage bookings early but travel during our low season May- Oct 2018. Background theme for Advert – Target high-end family market – with call to action UK tour operator “Travel Planners” Logo / URL / Tel number to be included within our advert. World Travel Market Follow Up Following our attendance of World Travel Market in November, we have been reaching out to the trade partners that we met to look at opportunities for working together in 2018 and furthering exposure for Florida’s Paradise Coast in the UK & Ireland Market. Ocean Florida Brochure UPCOMING EVENTS 2018 DATE SPECIAL EVENT LOCATION 15 January Visit USA UK – Media event London 1 February Visit Florida Briefing – Update for 2018 (meeting moved from Dec to Jan now to Feb) London February Agency / Tour Operator training UK March Media Mission – Visit Florida - TBC UK & Ireland 26 April – 4 May Brand USA MegaFam 29-30 April in our region Paradise Coast 19 – 23 May IPW Denver January 22, 2018 Tourism Staff Reports 11 A-I 14 of 63 OMMAC supplied Ocean Florida with all the relevant imagery and content for their brochure in November and have now approved and signed off the Paradise Coast page in the Ocean Florida 2018 brochure. Please see below: PUBLIC RELATIONS Publication/ Circulation Activation/ Date of travel Angle/ Theme Industry partners Status update/ publish date PR Value Florida Friday, Travelmole, Submitted content for Supplied content for the theme Completed Achieved coverage in $660 January 22, 2018 Tourism Staff Reports 11 A-I 15 of 63 Distributed to : 1,500,000 monthly newsletter ‘What’s new for 2018’ newsletter (displayed below) Selling Travel, Leading UK Trade Publication Journalist - Jeannine Williamson (circulation: 14,925) Information request A piece about What’s new for 2018 in Florida, for Selling Travel February 2018 issue Ongoing – worked in conjunction with JoNell to provide relevant, new information for feature and currently liaising with journalist. Lizzie Daly - UK based presenter/journalist Contacted in conjunction with a trip to the Everglades Raising the profile of the Everglades and the Wildlife that calls this area home Ongoing – contacted about possible coverage for this trip and the possibility of another trip in the future January 22, 2018 Tourism Staff Reports 11 A-I 16 of 63 Family Traveller Brochure – Circulation 50,000 UK consumers Paradise Coast page – Premium position on back page – with Call-to-action Travelplanners, UK tour operator Front Cover December 2017 – March 2018 Digital link to the entire issue: https://familytraveller.com/inspire-issue/ January 22, 2018 Tourism Staff Reports 11 A-I 17 of 63 SOCIAL MEDIA ACTIVITIES Activity Status/Result We continue to keep a presence on @ParadiseCoastUK. This month we have focused on the Festive period, to inspire travelers for a different Christmas and New Year than the usual one they have UK. We’ve also looked to inform potential travelers of upcoming events. @ParadiseCoastUK continues to grow followers and get support through retweets and likes. A selection of Facebook and Twitter updates this month Facebook January 22, 2018 Tourism Staff Reports 11 A-I 18 of 63 Twitter – Christmas at Naples Zoo January 22, 2018 Tourism Staff Reports 11 A-I 19 of 63 DIAMONDE- EUROPE REPRESENTATION - SUMMARY OF ACHIEVEMENTS TOUR OPERATOR ACCOUNTS  Key Accounts Tour Operator Achievement Cost CANUSA Followed up on current booking situation. Booking numbers for USA overall are down for 2018 (about -9%). Florida shows one of the strongest decrease in booking numbers (-17,5%). NAP is still among top 3 destinations within Florida in total numbers. However, coming from a high RN level, NAP shows a strong percentage decrease. In general, camper tours and trips to National Parks are stable. Strongest drop in demand for city breaks and beach holidays. Worldwide options are too big. As security is not an issue, Kolja feels that main reason is political situation. Last year, a big portion of bookings was made before elections, therefore impact on total numbers was not big. Canada again shows an increase in numbers of 30%. Kolja is still optimistic that CANUSA will catch up in Jan & Feb which remain the peak booking months.  Benelux Accounts Tour Operator Achievement Cost Tenzing Travel Realization of the Naples dedicated landing page, online Dec 26 – Jan 31 as well as the inclusion of NAP as highlight in their newsletter send out to 90.000 addresses on December 26, 2017. (campaign ongoing) Part of agreed marketing campaign January 22, 2018 Tourism Staff Reports 11 A-I 20 of 63 Riksja Travel The feedback from Jessica Banning who experienced a tour with Everglades Area Tours in December, which we have organized for her, was excellent. She very much enjoyed the kayak tour and feels that the product fits very well to their clients. We could achieve that Riksja Travel will add it to their Everglades portfolio right away.  Secondary Accounts Tour Operator Achievement Cost TourConsult The TourConsult Coffee Table Book was published in December and is part of our campaign 17/18. NAP is featured with 4 pages, 2 destination information pages and 2 hotel pages. (ongoing) 1.700 USD America Unlimited They have renewed their image database, which is send to clients in the travel document mail and is accessible in the clients own log in at the America Unlimited page. We could secure that they will now show NAP destination images accordingly, all completely FOC. TRAVEL AGENTS  Sales calls: Total of 51 personal visits to travel agents in Hamburg, Dusseldorf, Baden Baden.  Booking Assistance: Assisted 1 agent from Reisebüro Timmermann with our info kit, we send restaurant tips on Marco Island to an agent of the Walter Mauderer GmbH and send info kits to Reisebüro Bauer + Bauer.  Support: We could achieve that the travel agency “We love to travel” from Luxembourg will distribute our NAP brochures during Vakanz, in the past we had brochure distribution with Visit USA Belgium, whom are not taking part at the Vakanz Luxembourg fair in 2018. EVENTS  DER Touristik Campus Live Event o Dates: 05.-12.12.2017 o Location: Orlando, Florida o Number of attendees: 90 travel agents plus Dertour Product and Campus Marketing team o Profile of attendees: Attendees had to qualify for this trip through various educational activities such as e-learnings or training events throughout 2017. o Event profile: The Campus Live event started off with several pre-tours through Florida. Besides our pre-tour in combination with Ft. Myers, there was a tour to Miami, to Florida Keys, to St. Pete and one NCL cruise leaving from Miami. We hosted a group of 17 travel agents plus Ilona Arnold (PM at Dertour North America Team). The group stayed 2 nights at the Inn on Fifth, explored Naples and MI and did an Airboat Tour. After the January 22, 2018 Tourism Staff Reports 11 A-I 21 of 63 pre-tours, all agents and participating partners met in Orlando for a 4 days main seminar. One part of the main seminar was the presentation of the pre-tours by the agents themselves to the entire audience. The feedback on the NAP tour was just excellent which was also due to the very good itinerary the CVB had put together for the group. Second part of the main seminar was the workshop day. Each partner had a presentation time of 10 minutes, in 17 rounds 5-6 agents each. All partners were allowed to partake in the rest of the main events itinerary which additionally offered us excellent networking opportunities and additional time to discuss product. o Feedback: The setup of the event was perfect. Having one of the pre-tours in the area, having those agents sharing their experience in NAP with the rest of the event participants in Orlando, plus having the CVB training all 90 agents on the area just gave us an excellent exposure that was rounded off with excellent networking opportunities.  CANUSA Pow Wow o Dates: 06.-07.12.2017 o City: Hamburg (head office CANUSA) o Number of attendees: 120 CANUSA employees o Event profile: The CANUSA Pow Wow is an exclusive event which takes place once a year in the head office of CANUSA in Hamburg. It is the only time of the year, where all employees from 7 offices come together to take part in trainings. For the first time, they invited partners to do workshops as well. We held 4 workshops a 30 mins to around 80 agents. In cooperation with St. Pete, we hosted the closing evening event. CANUSA located branded banners with NAP and St Pete all over the location. Thus, a very strong branding and great presentation of NAP was given throughout the evening. During the evening different activities with the CANUSA team offered excellent networking opportunities. o Feedback: The entire event gave us an excellent opportunity to train all sales agents of the 7 offices and to strengthen the partnership with CANUSA.  BEST-Reisen TA cooperation annual conference o Dates: 01.- 04.12.2017 o City: Lisbon o Profile /Number of attendees: Approx. 330. The attendees were all owners or senior travel agents from BEST- Reisen TA cooperation’s Travel Agencies. Event profile: BEST TA cooperation invited their TAs for a 3 days trip to Lisbon to hold their annual conference. TAs spent one day at the hotel and had the chance to take part in interesting trainings and speeches, from sales trainings, marketing speeches to TO speeches outlooking 2018. Topics were differentiation, digitization and vitality and also a big focus was on the EU Package Travel Policy. It was time for excursions and networking. During the 2nd day, there was a trade show in form of a travel market where we had the opportunity to speak to the TAs and to promote NAP among the rest of the DiaMonde portfolio. All key TOs, some Tourism Boards, Hotel partners and cruise partners attended the Annual Conference. The travel market took 4 -5 hours, and 92 exhibitors participated. To conclude, although it was not possible to speak to each TA personally, the quality of the conversations was very high and in particular during the dinner events, the networking character was very strong. After the trade show, there were excursions with networking possibilities. Feedback: The concept of TA cooperation’s is quite common in the German market. Individually owned TAs are usually not negotiating the TO contracts on their own as January 22, 2018 Tourism Staff Reports 11 A-I 22 of 63 their conditions with TOs are usually very bad. Instead they join a TA cooperation who negotiates the frame conditions for all joining TAs. Furthermore, the cooperation offers IT solutions, web solutions, accounting solutions to make TAs daily business easier. BEST Reisen is known for its focus on TUI and high-end. In relation to other TA cooperation’s this cooperation is the one with the most high-end focused TAs in Germany. It is also a relatively small one with now around 600 TAs as members. They have a very good reputation and are growing year by year. During the conference the whole seniority of tourism segment attended: e.g. Detlef Schroer (Head of Sales) from Schauinsland Reisen, Norbert Fiebig (Presidence DRV). All of them held their speeches and the future of tourism was discussed live on stage. Due to the implementation of the EU Travel Package Policy next year, there was a big focus on that top, whereby solutions and the current stand has been discussed. In addition, the focus was also on the future and the digitization and what Clients will expect in the future. In general, it was a great networking event and the very high potential TAs were familiar with NAP and rest of the DiaMonde portfolio. Therefore, we further increased awareness for the whole DiaMonde portfolio and to advise TAs, how DiaMonde can support the agents in becoming essential and indispensable for their clients. And in addition, relationship with those, who already know DiaMonde and the portfolio, has been strengthened and updates given.  TUI agency manager annual meeting o Dates: 11.- 13.12.2017 o City: Hornbach (Kloster Hornbach) o Profile /Number of attendees: 70 agency managers. All attendees were agency manager (some previously owners who sold off to TUI!) from the region south-west. Thus, it was a mixture of regular volume agencies and a few high-class business club attendees. Event profile: Main annual conference for TUI agency manager from the region south- west (from Luxembourg to the border of Switzerland). Attendees have a program of events and workshops for 2 full days, where they learn more about TUI own and ancillary products. We secured as the only “non-TUI” partner a 2 hour “luxury” workshop. DiaMonde was one of only 3 external partners! Feedback: The event was an excellent networking platform and offered various occasions for intense conversations with the TUI regional sales manager and the agency managers. The detailed insight into the DiaMonde portfolio and the training - especially in terms of storytelling about high-end properties - was very much appreciated. It was reported to us that out of all workshops the agents had to attend, they learned and appreciated our workshop the most! During the workshop we also gave advice on how DiaMonde can support the agents in becoming indispensable for their customers. In closing, we offered all agents FOC marketing tools (stories, images etc.) to use to promote the travel aspect in their agencies.  Registrations / Preparations o Preparation consumer shows (Jan & Feb 2018) January 22, 2018 Tourism Staff Reports 11 A-I 23 of 63 MARKETING Type of Activity Details Cost Eurowings The Eurowings campaign to promote the new direct flights to RSW started in November and continued to December. This month the advertorial in the Zeit magazine was launched, featuring highlights of NAP and Ft. Myers. Expedia.de Negotiated, secured and confirmed B2C online marketing campaign with Expedia. To build up on the last campaign this campaign will be an ad campaign including premium ads as well as premium placements. The campaign will generate brand awareness and gain additional market share and bookings with targeting to NAP from comp set Florida destinations. Timing of the campaign will be 4-6 weeks starting February 2018 (peak booking month). 15.000 EUR Bellinghausen mailing B2C Sent out dedicated Naples newsletter via Bell Marketing featuring things to do for families at Paradise Coast on December 5th, 2017. The newsletter was sent to 360.000 customers in the Netherlands and Belgium. 38.135 (10.59%) opened the newsletter once and with all the repeated openings it was a total of 45.287 (12.58%). We had a total of 420 clicks and 347 clicked once. Paradisecoast.com was clicked by far the most. The results are excellent, the opening rate and the click rate both increased compared to the last newsletter. Please find screenshot attached. 2.520 EUR Bellinghausen mailing B2B We have sent out a B2B mailing via Bell Marketing in order to promote our B2B NAP Facebook group and deliver NAP destination info. The newsletter was sent out on December 12th, 2018 to 25.000 travel agents in DACH. 500 EUR January 22, 2018 Tourism Staff Reports 11 A-I 24 of 63 The newsletter was opened a total number of 3.681, 3.190 opened it once. The number of the total click rate was 330. Through this mailing we received 16 more followers to our NAP dedicated Facebook group, which has now 266 members. Please find screenshot attached. NAP newsletter Prepared and sent out the dedicated NAP newsletter featuring the highlights of the Paradise Coast as well as events happening in the next months to 3,304 consumers, media contacts and travel agents in DACH on December 14th, 2017. The opening rate was 20,5 % one week after sending. 659 opened the newsletter and in total it was opened 1.151 times. All in all, the results of this new newsletter were excellent and above the industry average. Please find screenshot of newsletter attached. Facebook Ad We have started our NAP Facebook ad implemented by DiaMonde. The ad will be online 4 weeks and started December 14th, 2017. So far, we could gain 220 more fans. 350 EUR Facebook Group We could secure 25 new members (which is more than ¼ of the 80 participants) and great traffic in our Facebook group with a special raffle, which we promoted during the DER Touristik Live Event in Florida and with a mailing to all interested TAs. 2 winners who have been drawn from the 25 new members where announced during a live video and each won one of our retro NAP branded Bluetooth speakers. Facebook # posts: 13 #fans: 10,220 Please find down below the most successful posts in December: 12.12.2017 shared post from a family blogger who has been to NAP, reached 1.794 clients, 57 reactions and 44 likes. January 22, 2018 Tourism Staff Reports 11 A-I 25 of 63 MEDIA / PR  Press requests o We could secure that Mr. Stegmaier the editor of Golf Women will stay in NAP for 2 nights at the Green Links Resort January 16-18, 2018. He will include NAP as a golf destination in their March Golf Women Magazine edition with 2 full pages. PROJECTS  Inventory: We have again created a comprehensive list of all stored brochures and giveaways.  Christmas postcards: We have send out personalized Christmas postcards to our main TO partners, thanking them for the excellent partnership and wishing them a festive season. CONSUMER  Brochure fulfillment: 12 in total HIGHLIGHTS IN JANUARY  CMT Stuttgart brochure distribution, January 13-21, 2018  Ferienmesse Vienna brochure distribution, January 11-14, 2018  Vakantiebeurs brochure distribution, January 10-14, 2018  Vakanz Luxembourg brochure distribution, January 12-14, 2018  FAIRFLIGHT consumer show Leipzig brochure distribution, January 26-28, 2018  VUSA AT Seminars Linz & Graz, January 24-26, 2018  TIP advertorial, January 22, 2018  Kuoni Retail product news and networking workshop event, January 11-12, 2018  Newsletter inclusion TourConsult, January 2018  TA Sales Calls in Freiburg, January 23-26, 2018  TA Sales Calls in Switzerland (St. Gallen, Frauenfeld and Winterthur), January 22-25, 2018  TA Sales Calls in Austria (Linz and Vienna), January 15-18, 2018 January 22, 2018 Tourism Staff Reports 11 A-I 26 of 63 Powered by Monthly Report Prepared for: December 2017 Activity Brazil MARKET INFORMATION • Azul inaugurated a new Florida destination Flight departing from Recife, one of the biggest state capitals in the northeast part of Brazil. This new flight to Fort Lauderdale was recently initiated on December 7th, following the other existing route from Recife to Orlando. (http://www.panrotas.com.br/noticia-turismo/novas-rotas/2017/12/azul- inicia-venda-de-passagens-de-recife-para-miami_151835.html?pesquisa) • A new Belo Horizonte to Orlando flights was inaugurated on December 3rd. There will be regular flights on Mondays, Wednesdays, Fridays and Sundays. This will allow passengers from other cities of Minas Gerais state to have an easier access to Florida destination flights. (http://www.panrotas.com.br/noticia-turismo/novas-rotas/2017/12/azul- estreia-voo-direto-entre-belo-horizonte-e-orlando_151725.html?leiaTambem) • Azul initiated a new route Belém to Fort Lauderdale, on December 10th. The Brazilian airline company starting operating a four weekly flight from Pará’s state capital to Fort Lauderdale. This route will also receive new inbound direct flights from Fortaleza and Cuiabá, what will allow a bigger number of passengers flying from other states. (http://www.panrotas.com.br/noticia-turismo/novas-rotas/2017/12/azul-inicia-operacoes-regulares-de-belem-fort- lauderdale_151884.html?lista) • Latam airlines announced two new flights to Florida, departing from the northeast part of Brazil. The new routes are; Fortaleza to Orlando and Salvador to Miami. According to Mr. Jerome Cadier, Latam understands that the Northeast has to stand out with new direct flights. He also stated the importance of investing in a growing market, such as Fortaleza and Recife. (http://www.panrotas.com.br/noticia-turismo/aviacao/2017/12/latam-anuncia-fortaleza-orlando-e-salvador- miami-confira_151901.html?pesquisa) • Accor released a survey to present the major aspects and characteristics of Brazilian travelers. The hotel stay was a major factor researched and demonstrated that around 48% of interviewees consider enjoying their room and hotel facilities as a crucial aspect of their trip. The results also presented that 66% consider a good breakfast as a very January 22, 2018 Tourism Staff Reports 11 A-I 27 of 63 important factor and 62% matter about high quality beds on their accommodation. Another interesting point presented was that 55% of travelers consider free Wi-Fi connection very important. (http://www.panrotas.com.br/noticia-turismo/brasil/2017/12/veja-fatores-importantes-para-brasileiros-durante- viagens_151854.html?pesquisa) TRADE Leisure Sales Calls / Meetings Name Market Company Objective and Outcome Follow Up Flávia Antunes flavia@vipguestbrasil.com.br SP Vip Guest Brasil - TA Rua Paulo de Faria, 146 – São Paulo, SP – 02267-000 Phone: +55 11 2338-0940 Vip Guest Brasil requested information on PC attractions. They are willing to develop more Florida destinations focused sales. Digital collaterals sent. Adriana Marinho Adriana@casadoagente.com.br SP Casa do Agente – TA Praça Dom José Gaspar, 134 – 12th floor – São Paulo, SP – 01047-010 Phone: +55 11 3513-6100 Adriana requested specific information for a client interested in golf attractions in Florida. Digital collaterals sent. Bruna Basile Bruna.basile@55destinos.com BR 55 Destinos – TO Av. São Luis, 50 – 33th floor – São Paulo, SP – 01046- 926 Phone: +55 11 3469-0755 We are discussing possible dates for conducting a PC training session that will be organized by 55 Destinos. Follow up by email and date for this training session TBC. Elierge Aguiar contato@imagination.com.br SP Imagination Viagens e Turismo – TA Home Office/Online Travel Agency – São Paulo, SP Elierge has a lot of experience dealing with special travel for families (experience tourism). She requested information for offering Sun-N-Fun Digital collaterals sent and specific information on Sun-N-Fun Lagoon provided. January 22, 2018 Tourism Staff Reports 11 A-I 28 of 63 Phone: +55 11 98111-5141 Lagoon on a next trip she is planning. Ana Marta Gozzi anamartagozzi@terra.com.br SP Caraguá Viagens – TA Home Office/Online Travel Agency – São Paulo, SP Phone: +55 11 4441-3513 Promote PC attractions and Highlights. Digital collaterals sent. Cesar Turlão cesar.turlao@ancoradouro.com.br BR Ancoradouro – TO Av. Dr. Liráucio Gomes, 55 – Campinas/SP - 13024-490 Phone: 5519 21373034 Scheduled future training session for Ancoradouro’s staff in January, 2018. Ancoradouro defined January 16th for the training session with staff members. Ribeirão Preto TBC. Pedro Vieira Pedro.sabiatur@gmail.com MG Sabia Tur – TA Av. Cristovão Colombo, 550 – store 14 – Belo Horizonte, MG – 30140-140 Phone: +55 31 3261-6853 Pedro is a specialized in organizing fishing trips for groups in Belo Horizonte area. He was very interested in offering Paradise Coast for his clients as an interesting option for them to bring their families along. Digital collaterals sent and email follow up to evaluate further needs. Rinaldo Rodrigues rinaldo@rrtur.com.br SP RR Tur – TA Av. Paulista, 807 – room 2315 – São Paulo, SP – 01311- 100 Rinaldo focuses on Caribbean and Florida destinations. He requested further info on PC attractions. Digital collaterals sent. Cida Ferreira Cida@potencialturismo.com.br MG Potencial Turismo e Viagens – TA Av. Prudente de Morais, 290/702 – Ms. Ferreira requested further information on Golf Specific information and digital collaterals sent. January 22, 2018 Tourism Staff Reports 11 A-I 29 of 63 Belo Horizonte, MG – 30380-002 Phone: +55 31 3296-1900 tournaments and attractions in PC. Lilian Pires Lilian@greentours.com.br MG Green Tours – TA Av. Bandeirantes, 844 – Belo Horizonte, MG – 30315-000 Phone: +55 31 3311-8596 Promote the destinations and its highlights. Digital collaterals sent. Bruno Delfini brunod@bwtoperadora.com.br BR BWT Operadora – TO Av. Presidente Alfonso Camargo, 330 – Curitiba, PR – 80060-090 Phone: +55 41 3888-3499 Mr. Delfini presented a plan for PC to participate in their workshop in 2018. We received BWT’s proposal, however the workshop date is on WTM week, and we believe it will be difficult to participate due to the fact that the first day of the event is April 6. Karina Ramazzini Karina.wishestravel@hotmail.com SP Wishes Travel – TA Home Office/Online Travel Consultant – São Paulo, SP Phone: +55 11 99962-3006 Ms. Ramazzini is a travel consultant specialized in Disney and other Florida attractions. She was very interested in the Baker Museum and other local attractions. Specific information and digital collaterals sent. Paulo Pimentel ppimentel@soultraveler.com.br RJ Soul Traveler – TO Av. Nossa Senhora de Copacabana, 769 – room 404 – Rio de Janeiro, RJ – 22050-000 Soul Traveler noticed a growth on the number of passengers requesting information for PC and other Florida destinations. They requested material on PC attractions. Digital collaterals sent and follow up by email. January 22, 2018 Tourism Staff Reports 11 A-I 30 of 63 Phone: +55 21 2522-0249 Raphael Viola viola@z9viagens.com.br MG Z9 Viagens e Turismo – TA Rua Grão Pará, 906 – store 03 – Belo Horizonte, MG – 30150-341 Phones: +55 31 3241-1490 Promote the destinations and its highlights. Digital collaterals sent. Claudinéia Agostinho Claudineia.agostinho@togotravel.co m.br SP To Go Travel – TA Av. Presidente Vargas, 2001 – Ribeirão Preto, SP – 14080-110 Phone: +55 11 4003-3216 To Go Travel is expanding fast in São Paulo state. They were specialized in Brazilian destinations but now are improving their international destination products. Digital collaterals sent. Dora Marques Dora@flapturismobh.com.br MG Flap Turismo – TA Av. do Contorno, 6777 – store 16 – Belo Horizonte, MG – 30110-042 Promote the destinations and its highlights. Digital collaterals sent. Arlete Márcia Marciatur2003@uol.com.br SP Arlete Viagens e Turismo – TA Rua Azevedo Soares, 192 – room 02 – São Paulo, SP – 07851-010 Phone: +55 11 4449-2511 Arlete has a lot of experience with Florida destinations. She used to work with groups and had the opportunity to organize trips to Key West and Marco Island. She requested further information on shopping sites such as Miromar Outlets. We had an email and a follow up call to double check on information requested. Digital collaterals sent. Raquel Barros Raquel@roteirostour.com.br MG Roteiros Tour – TA Av. Afonso Pena, 3355 – 11th floor – Belo Horizonte, MG – 30130-008 Promote the destinations and its highlights. Digital collaterals sent. January 22, 2018 Tourism Staff Reports 11 A-I 31 of 63 Phone: +55 31 3024-0504 Fábio Carvalho Fabio@mywaytrip.com.br MG Rua Sergipe, 1175 – Belo Horizonte, MG – 30130-174 Phone: +55 31 3504-0156 Mr. Carvalho’s travel agency is specialized in offering luxury products for its customers. He requested specific information on PC hotels and attractions. Digital collaterals and specific information provided. Vanessa Siemann tourstar@tourstar.net.br SC Tourstar Travel - TA Rua Nivaldo Detoie, 96 – Itajaí, SC – 88307-326 Phone: +55 47 33498125 Vanessa requested collaterals on PC’s attractions and information for sports and shopping. Digital collaterals sent and specific information provided. Charles Franken Charles@casadoagente.com.br SP Casa do Agente – TA Praça Dom José Gaspar, 134 – 12th floor – São Paulo, SP – 01047-010 Phone: +55 11 3513-6100 Charles was responsible for organizing the training session for PC. He requested maps and guides for staff. Collaterals provided and follow up to evaluate further needs. Training Name of Company Market Number of Staff Trained Training Follow Up January 22, 2018 Tourism Staff Reports 11 A-I 32 of 63 Agaxtur BR 30 This was the last training session scheduled with Agaxtur. The event happened in Belo Horizonte, on December 5th. Casa do Agente SP 30 This training session was as scheduled with Casa do Agente for promoting PC to their staff and new Travel Agents in São Paulo. MEDIA RESULTS Name Publication/Media Market Objective & Meeting Notes Follow Up January 22, 2018 Tourism Staff Reports 11 A-I 33 of 63 Nathalia Fuzaro Glamour magazine BR Regular meeting to strengthen the relationship Complete Paulo Basso Jr Viaje Mais magazine BR Regular meeting to strengthen the relationship Complete Flavia Saad Portal Juicy BR Media call Complete Renata Araújo You Must Go BR Media call about her visit to Florida Complete January 22, 2018 Tourism Staff Reports 11 A-I 34 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 35 of 63 Qual Viagem January 22, 2018 Tourism Staff Reports 11 A-I 36 of 63 • Turismo SA January 22, 2018 Tourism Staff Reports 11 A-I 37 of 63 • MSN January 22, 2018 Tourism Staff Reports 11 A-I 38 of 63 • Instagram @marcelalahaud January 22, 2018 Tourism Staff Reports 11 A-I 39 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 40 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 41 of 63 • Instagram @lullylucky January 22, 2018 Tourism Staff Reports 11 A-I 42 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 43 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 44 of 63 • YouTube @marcelalahaud (Embarque Imediato channel) January 22, 2018 Tourism Staff Reports 11 A-I 45 of 63 January 22, 2018 Tourism Staff Reports 11 A-I 46 of 63 MEDIA LINKS • MSN | https://www.msn.com/pt-br/viagem/noticias/para-onde-viajar-em-dezembro/ss-BBFYzBa#image=10 • Turismo SA | http://www.turismo-sa.com/internacional.cfm?id=2634 • Panrotas | http://www.panrotas.com.br/noticia-turismo/destinos/2017/12/4-eventos-para-bombar-as-ferias- em-paradise-coast_152049.html?lista • Mercado & Eventos | http://www.mercadoeeventos.com.br/noticias/destinos/paradise-coast-anuncia-eventos- para-a-alta-temporada-na-florida/ • Qual Viagem | http://www.qualviagem.com.br/jardim-botanico-na-florida-tem-area-dedicada-a-burle-marx-2/ • Instagram Marcela Lahaud https://www.instagram.com/p/BcKuuHMlY_7/?taken-by=marcelalahaud https://www.instagram.com/p/BcME7sKltTX/?taken-by=marcelalahaud https://www.instagram.com/p/BcN73hxlMM5/?taken-by=marcelalahaud https://www.instagram.com/p/BcYAj3ilm5y/?taken-by=marcelalahaud https://www.instagram.com/p/BcadTogF-Yp/?taken-by=marcelalahaud https://www.instagram.com/p/Bcp4ZvglDcJ/?taken-by=marcelalahaud https://www.instagram.com/p/BcscqrpHVJ9/?taken-by=marcelalahaud https://www.instagram.com/p/Bcucw0un4rZ/?taken-by=marcelalahaud • Instagram Lully Lukcy https://www.instagram.com/p/BcbK1HZATBg/?taken-by=lullylucky https://www.instagram.com/p/BcbLRJ6gq6F/?taken-by=lullylucky https://www.instagram.com/p/BcbLavJgrZK/?taken-by=lullylucky https://www.instagram.com/p/BcfrwcNAvL-/?taken-by=lullylucky https://www.instagram.com/p/BcfsggjAfKm/?taken-by=lullylucky https://www.instagram.com/p/BcftIq9ASGt/?taken-by=lullylucky • YouTube Embarque Imediato https://www.youtube.com/watch?v=xDFuNUkVg5c&t=391s https://www.youtube.com/watch?v=Gh6sICfAD_Y&t=19s January 22, 2018 Tourism Staff Reports 11 A-I 47 of 63 MEDIA VALUE Media Subject Date Media Value Circulation/ Pageviews MSN Brasil Where to go in 2018 12/7 17,500 6,5M Turismo SA Paradise Coast announces events for the high season 12/18 n/a 50,300 Panrotas 4 events to rock vacation in Paradise Coast 12/19 3,500 2,7M Mercado & Eventos Paradise Coast announces events for the high season in Florida 12/19 2,300 2,6M Qual Viagem Botanic Garden in Florida has exclusive dedicated area for Burle Marx 12/21 800 133,333 Instagram @marcelalahaud Finally found a house of my size 12/1 322 61,000 Instagram @marcelalahaud The couple that turns Florida even more colorful and happy 12/2 322 61,000 Instagram @marcelalahaud When we ignore the dry hair because the place worth it 12/2 322 61,000 Instagram @marcelalahaud Peaceful, even with the undo hair 12/6 322 61,000 Instagram @marcelalahaud And what I more want is to become a king 12/7 322 61,000 Instagram @marcelalahaud Life goals - Yoga 12/13 322 61,000 Instagram @marcelalahaud And today I’ll escape to the sun 12/14 322 61,000 Instagram @marcelalahaud We look very professional, learning Fit Yoga 12/15 322 61,000 Instagram @lullylucky Naples Botanical Garden 12/8 645 110,000 Instagram @lullylucky Naples Botanical Garden 12/8 645 110,000 Instagram @lullylucky Naples Botanical Garden 12/8 645 110,000 January 22, 2018 Tourism Staff Reports 11 A-I 48 of 63 Instagram @lullylucky Hello Yoga Sunset 12/9 645 110,000 Instagram @lullylucky It was difficult to wake up early to do yoga in the beach, but it’s not so bad 12/9 645 110,000 Instagram @lullylucky Learned a lot in the Wii Fit Yoga 12/9 645 110,000 YouTube Embarque Imediato 5 better places in Florida beyond Orlando and Miami 12/10 n/a 159,000 YouTube Embarque Imediato We found the paradise in foods and beaches in Florida 12/21 n/a 159,000 Total 30,546 13,449,633 SOCIAL MEDIA Facebook Paradise Coast Facebook address is www.facebook.com/paradisecoastbr = over 18,3 likes on the page. Promoting Nature January 22, 2018 Tourism Staff Reports 11 A-I 49 of 63 Promoting Everglades Prospect work for December • Agent training with Ancoradouro in Campinas January 22, 2018 Tourism Staff Reports 11 A-I 50 of 63 • Developing process of PANROTAS guide (Guide structure and content) • Registration for Brand USA roadshow and payment • Promotion of events and festivals along the month • Work with Zebra agency to retake the Facebook page administration. Meeting scheduled for Jan 12th. • At least 10 media calls for these pitches • Awaiting a response from Paradise Coast regarding the upcoming press trip project January 22, 2018 Tourism Staff Reports 11 A-I 51 of 63 VISITOR SERVICES REPORT- Lori Lou Waddell DECEMBER 2017 Visitor Profiles Month Big Cypress Oasis Everglades Immokalee Marco Island Naples YTD Total Year 2015 52,473 107,564 85,941 1,103 6,810 20,419 274,310 Year 2016 65,051 104,162 67,403 1,252 6,321 6,992 251,180 Jan 2017 6,866 11,624 6,840 148 829 1,072 27,379 Feb 2017 8,092 14,656 8,993 80 1,019 1,031 33,871 Mar 2017 7,473 13,196 9,533 350 720 617 31,889 Apr 2017 4,979 10,358 6,205 82 518 457 22,599 May 2017 2,623 6,261 2,765 60 364 292 12,365 Jun 2017 1,989 4,229 1,847 77 254 294 8,690 Jul 2017 2,986 6,176 2,102 N/A 204 267 11,735 Aug 2017 2,360 5,097 N/A N/A 139 239 7,835 Sept 2017 341 875 N/A N/A 50 93 1,359 Oct 2017 0 3,870 503 142 141 253 4,909 Nov 2017 2022 6891 1541 390 204 349 11,397 Dec 2017 4422 8848 1,184 288 205 229 13,704 Total YTD 44,153 92,081 41,513 1,617 4,647 5,193 189,204 **September Statistics incomplete due to Hurricane Irma. **Big Cypress Welcome Center Closed in October. January 22, 2018 Tourism Staff Reports 11 A-I 52 of 63 Naples and Marco Island International Visitor Information Center Visitor Origins Naples and Marco Island Domestic Visitor Information Center Visitor Origins January 22, 2018 Tourism Staff Reports 11 A-I 53 of 63 Naples Visitor Information Center January 22, 2018 Tourism Staff Reports 11 A-I 54 of 63 December 2017 Naples Visitor Information Center Activities for the Period • Collect return signatures indicating “Receipt of Handbook” from volunteers • Execute second VIC Volunteer mandatory Orientation on December 15, 2017Certification at completion of test. • NT&T Trolley FAM December 20, 2017 • VIC Vol Holiday Luncheon at Naples Hilton Dec 7, 2017 • Confirm FAM at Big Cypress Welcome Center w/Lisa Andrews for Jan. 16th-Boardwalk and possibly a wet walk • Schedule SCOCC Board meeting at the Chamber of Commerce LCF Room for Dec 14th • Respond to all emails regarding tourism in Collier County coming to Chamber of Commerce • Respond to requests for Visitor and Relocation packets • Update Visitor Counts for Collier County Visitor Information Centers • Update Statistics for Naples Visitor Information Center • Request all materials below par levels for Visitor Information Center from attractions, hotels, restaurants • Manage VIC Vol Schedule • Manage/update/email Calendar of Events for Tourism partners • Manage daily operation of Visitor Information Center • Manage all requests for Visitor and Relocation materials Monthly Attendance • Chamber of Commerce monthly events • CVB Staff Meeting • Concierge Meeting • Sports Council Meeting • TDC Meeting • SKAL International USA meeting at Hyatt House • Ceremonial Ground Breaking at future site of Amateur Sports Complex with FBU January 22, 2018 Tourism Staff Reports 11 A-I 55 of 63 Visitation and Customer Satisfaction December 2017 January 22, 2018 Tourism Staff Reports 11 A-I 56 of 63 4,165 total visitors in December 69,669 total visitors in 2017 Dec 2016 Dec 2017 Collier Museum at Government Center 479 566 Naples Depot Museum 1,031 1,053 Marco Island Historical Museum 799 1,818 Museum of the Everglades 1,895 420 Immokalee Pioneer Museum at Roberts Ranch 75 308 Total 4,279 4,165 January 22, 2018 Tourism Staff Reports 11 A-I 57 of 63 8,749 19,029 27,426 32,984 35,999 39,407 43,939 47,796 50,924 54,565 62,004 66,283 7,854 18,765 34,027 41,095 45,079 49,085 53,859 58,130 59,570 61,666 65,504 69,669 - 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 Museum System Visitation 2016 vs. 2017 2016 2017 January 22, 2018 Tourism Staff Reports 11 A-I 58 of 63 Visitor Residency Where are you from? January 22, 2018 Tourism Staff Reports 11 A-I 59 of 63 How did you hear about us? (check all that apply) January 22, 2018 Tourism Staff Reports 11 A-I 60 of 63 Were you welcomed by a Museum staff member or volunteer? Describe your overall experience at the Museum today. (based on a 0-10 sliding scale of satisfaction level) January 22, 2018 Tourism Staff Reports 11 A-I 61 of 63 There are five museums in the Collier County Museum system. How likely are you to visit one of our four other museums? (based on 0-10 scale of likelihood of visiting other locations) *No data to report. Survey kiosk procurement in progress. January 22, 2018 Tourism Staff Reports 11 A-I 62 of 63 How likely are you to recommend this museum to others? (based on 0-10 scale of likelihood of recommending specific location) *No data to report. Survey kiosk procurement in progress. January 22, 2018 Tourism Staff Reports 11 A-I 63 of 63 12/11/2017 - 1/10/2018 Naples Marco Island Everglades CVB Sales Report Event Type:All Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE Advantage Destination & Meeting Services 2/19/2019 2/19/2019 0 600 600$0.00 0Site VisitSite Visit Site Global $0.00newPlanning Advantage Destination & Meeting Services 2/17/2019 2/21/2019 0 220 1,100$933,517.30 0RFP Rcvdprestige destinations Incentive Site Global $0.00newBooked Business Advisors Asset Management 3/27/2018 3/29/2018 0 80 240$181,806.83 0RFP RcvdPartner Meeting 2018 Financial Website $0.00newBooked Business American Bar Association 1/16/2019 1/21/2019 0 95 335$236,518.69 0RFP Rcvd2019 ABA Business Law Section Midwinter Leadership Meeting Corporate Repeat Planner $0.00newBooked Business American Diabetes Association 5/23/2018 5/28/2018 0 390 1,255$647,955.23 0RFP Rcvd33rd Annual Clinical Conference on Diabetes Medical/Pharma/Health & Wellness Website $0.00newBooked Business AmeriQuest Business Services 11/13/2018 11/15/2018 95 95 195$82,053.80 0RFP Rcvd2018 Nationalease Sales Meeting Networking $0.00newBooked Business Barbara Ann Solutions 5/6/2018 5/11/2018 0 175 595$314,071.62 0RFP RcvdFlorida Council Against Sexual Violence (FCASV) 2018 Training Summit Association-Meetings, Conventions Website $0.00newBooked Business ConferenceDirect / B. Melton 2/4/2018 2/7/2018 0 12 26$17,378.11 0RFP RcvdBaltimore Life 2018 BOD Meeting Insurance Cvent-Debi Knows $0.00newBooked Business ConferenceDirect / C. Davis 2/8/2018 2/11/2018 0 80 240$179,749.86 0RFP RcvdSabert 2018 National Sales Meeting Corporate Cvent-Debi Knows $0.00newBooked Business ConferenceDirect / C. Rehak 1/22/2018 1/24/2018 0 23 66$43,999.97 0RFP RcvdElkay - 2018 Jan. Board Meeting Cvent-Debi Knows $0.00newBooked Business Printed: 1/10/2018 Page: 1 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 1 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE ConferenceDirect / C. Tucker 9/22/2018 9/30/2018 0 190 931$732,515.06 0RFP Rcvd2018 APA Annual Conference Corporate GTM $0.00newBooked Business Delores Balogun 2/14/2018 2/18/2018 0 100 320$237,700.28 0RFP RcvdBreakthrough Urban Ministries Donor Cultivation Event SMERF Website $0.00newBooked Business Global Cynergies, LLC 10/1/2018 10/5/2018 0 100 389$298,073.31 0RFP RcvdFraternal Order of Police FL State Lodge Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business Hamilton Meetings & Incentives 1/30/2019 2/3/2019 0 14 56$30,812.78 0RFP RcvdGreater Michigan Ford Board Annual Planning Session 2019 Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 8/3/2018 8/7/2018 0 115 245$133,551.59 0RFP Rcvd2018 FLCMAA Summer Conference Series Corporate Cvent $0.00newBooked Business HelmsBriscoe 12/1/2018 12/7/2018 0 85 416$185,158.99 0RFP RcvdNACD ADP & MC 12.2018 Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 5/30/2018 6/2/2018 0 100 196$130,137.16 0RFP RcvdTMA Southeast Regional Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 1/26/2019 1/30/2019 0 116 376$227,073.63 0RFP RcvdAssociation of Corporate Patent Counsel 2019 Winter Meeting Corporate Cvent $0.00newBooked Business HelmsBriscoe 1/31/2018 2/2/2018 0 15 35$24,593.79 0RFP Rcvd2018 ESICA Corporate Cvent $0.00repeatBooked Business HelmsBriscoe 6/7/2018 6/14/2018 0 175 575$0.00 0RFP RcvdFlorida Attractions Association 2018 Annual Conference Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 5/3/2019 5/8/2019 0 245 852$528,381.43 0RFP RcvdPlastics Pipe Institute 2019 Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 11/25/2018 12/1/2018 0 220 730$631,014.39 0RFP RcvdEDPA - 2018 Annual Access Event Exhibit Designers & Producers Association Association-Meetings, Conventions Repeat Planner $0.00newBooked Business Printed: 1/10/2018 Page: 2 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 2 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE HelmsBriscoe 4/17/2018 4/21/2018 0 25 77$68,675.73 0RFP RcvdARP Lead Team Corporate Cvent $0.00newBooked Business HelmsBriscoe 8/7/2019 8/10/2019 0 405 1,215$920,990.17 0RFP RcvdHelmsBriscoe / FTBA Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 4/20/2018 4/24/2018 0 22 78$65,987.10 0RFP RcvdFIDA Annual Meeting 2018 Association-Meetings, Conventions Cvent $0.00newBooked Business HelmsBriscoe 2/10/2018 2/15/2018 0 64 232$119,551.44 0RFP Rcvd2018 University of Illinois Foundation Winter Retreat Education 2010 HelmsBriscoe planners $0.00repeatBooked Business HelmsBriscoe 4/17/2018 4/23/2018 0 180 607$398,236.28 0RFP RcvdWells Fargo Bank N.A.Financial Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 2/21/2019 2/27/2019 0 96 300$194,537.85 0RFP RcvdMunicipal Bond Buyers 2019 Conference Financial Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 9/4/2019 9/7/2019 0 80 220$107,662.80 0RFP Rcvd2019 ESICA/CSIA Fall Conference Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 5/10/2018 5/13/2018 0 25 100$42,539.90 0RFP RcvdJosh Mahoney Wedding SMERF $0.00newBooked Business HelmsBriscoe 1/20/2018 1/23/2018 0 150 450$268,962.70 0RFP RcvdITW JG FEG Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 2/22/2018 2/23/2018 0 20 40$26,012.51 0RFP RcvdBernard Health Meeting Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 1/20/2018 1/24/2018 0 18 28$32,171.08 0RFP Rcvd National2018 NAMIC Federal Affairs Committee Mtg - National Assn of Mutual Insurance Companies Insurance Cvent-Debi Knows $0.00repeatBooked Business HelmsBriscoe 11/5/2019 11/8/2019 0 60 190$97,501.41 0RFP RcvdAmerican Feed Industry Assn Equipment Manufacturing Conf Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatBooked Business Printed: 1/10/2018 Page: 3 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 3 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE HPN / S. Weiner 4/28/2018 5/4/2018 0 100 375$353,764.08 0RFP RcvdAnnual Meeting # 38949 Corporate Networking $0.00newBooked Business IMN Solutions 1/8/2019 1/19/2019 0 500 2,395$2,454,993.40 0RFP Rcvd2019 NAPA Annual Meeting Association-Meetings, Conventions Cvent $0.00newBooked Business IMN Solutions 4/6/2018 4/13/2018 0 115 450$325,251.87 0RFP Rcvd2018 IFEBP Investments Institute Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business JW Marriott Marco Island Beach Resort 7/12/2019 7/18/2019 0 875 3,010$1,568,304.27 0Rfp enhancementHobsons Inc 2019 Corporate $0.00newCompany Canceled Meeting Booked JW Marriott Marco Island Beach Resort 8/8/2019 8/11/2019 0 304 1,216$537,218.24 0Rfp enhancementFlorida Transportation Builders Assn 2019 Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked JW Marriott Marco Island Beach Resort 1/24/2018 1/28/2018 0 391 1,955$980,092.55 0Rfp enhancement2018 Compass National SAM $0.00repeatBooked JW Marriott Marco Island Beach Resort 6/30/2018 7/5/2018 0 355 2,124$1,004,099.67 0Rfp enhancementTom James Sales Int 2018 Corporate $0.00repeatBooked JW Marriott Marco Island Beach Resort 2/6/2019 2/8/2019 0 146 146$94,486.59 0Rfp enhancementLIMRA Distribution Leaders Roundtable 2019 Financial $0.00newBooked Legacy Event Management Inc 2/6/2019 2/10/2019 0 72 241$158,754.12 0RFP RcvdPresidents Forum SMERF Website $0.00newBooked Business Lennox Industries 5/2/2018 5/6/2018 0 43 135$95,387.36 0RFP Rcvd2018 Dave Lennox Awards (DLA) Corporate Networking $0.00newBooked Business Merrimack College 3/15/2018 3/15/2018 0 0 0$0.00 0RFP Rcvd LocalMerrimack College in Naples Education $0.00newBooked Business Naples Beach Hotel & Golf Club 2/12/2018 2/17/2018 0 41 210$127,402.37 0Rfp enhancementCIPP Corp-2018 Meeting Corporate $0.00newBooked Printed: 1/10/2018 Page: 4 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 4 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE Naples Grande Beach Resort 5/5/2018 5/11/2018 0 36 252$39,515.24 0Rfp enhancementWSTDA 2018 $0.00newBooked Naples Grande Beach Resort 6/10/2018 6/16/2018 0 120 595$784,213.37 0Rfp enhancement RegionalFlorida Council Against Sexual Violence $0.00newBooked Parker Conference Management, Inc. 5/29/2018 6/3/2018 0 115 400$216,972.15 0RFP Rcvd2018 Women's Summit and C-Suite Leadership Conference Association-Meetings, Conventions Encounter $0.00newBooked Business Penn State College of Medicine 1/26/2018 1/30/2018 0 50 200$95,005.81 0RFP RcvdPenn State Otolaryngology Head and Neck Surgery Update Education Website $0.00newBooked Business Site Search, Incorporated 8/24/2018 8/25/2018 0 29 29$12,320.27 0RFP RcvdFlorida Dental Assn Successful Meetings =SMU $0.00repeatBooked Business Site Search, Incorporated 9/17/2019 9/19/2019 0 125 375$179,076.21 0RFP RcvdJudicial Assistants Association of Florida (JAAF) Government Repeat Planner $0.00newBooked Business Site Search, Incorporated 5/18/2021 5/22/2021 0 350 935$0.00 0RFP RcvdFlorida Federation of Fairs & Livestock 2021 Association-Meetings, Conventions Repeat Planner $0.00newBooked Business Site Search, Incorporated 5/17/2022 5/21/2022 0 350 935$0.00 0RFP RcvdFlorida Federation of Fairs & Livestock 2022 Association-Meetings, Conventions Repeat Planner $0.00newBooked Business Site Selection Solutions Inc 4/12/2019 4/18/2019 0 145 620$420,557.02 0RFP RcvdNAEC 2019 Corporate $0.00newBooked Business The Kellen Company 3/2/2018 3/6/2018 0 103 377$294,758.69 0RFP RcvdNPA 2018 AM Corporate Cvent-Debi Knows $0.00newBooked Business The Kellen Company 3/1/2019 3/6/2019 0 49 174$115,290.91 0RFP RcvdVinegar Institute 2019 Annual Meeting Association-Meetings, Conventions Cvent-Debi Knows $0.00newBooked Business The Ritz-Carlton Golf Resort, Naples 10/8/2018 10/13/2018 0 66 396$121,498.00 0Rfp enhancementFraternal order of Police $0.00 Booked Printed: 1/10/2018 Page: 5 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 5 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ALL FUTURE DEFINITE The Ritz-Carlton, Naples 5/3/2018 5/6/2018 300 200 600$368,466.65 0RFP RcvdMassachusetts Bankers Association 2018 Financial $0.00newBooked Business Tritone Jazz Fantasy Company 2/11/2018 2/17/2018 0 45 304$117,359.30 0RFP RcvdTri Tone Jazz Naples/Marco Leisure $0.00 Booked Business Verto Solutions 4/12/2018 4/18/2018 0 245 915$673,690.50 0RFP Rcvd2018 ASTA Annual Meetings & Exhibits Corporate Cvent $0.00newBooked Business 395 9,360 32,67461$19,277,371.43 0Event Count: $0.00 Status:CURRENT CONTRACTED ConferenceDirect / D. Borak 1/13/2015 1/15/2015 0 13 39$29,867.46 0CVB SponsoredSAHEC 2015 Conference Direct $0.00newevent Booked definite Exceptional Site Selections 8/16/2016 8/17/2016 0 105 210$134,908.11 0CVB SponsoredXSITE 2016 Corporate Networking $0.00newevent Booked definite JW Marriott Marco Island Beach Resort 9/9/2013 9/12/2013 0 0 0$0.00 0CVB SponsoredHPN Annual $0.00 event Booked definite JW Marriott Marco Island Beach Resort 5/15/2016 5/19/2016 0 150 470$0.00 0CVB SponsoredGTMC 2016 Association-Meetings, Conventions $0.00newevent Booked definite JW Marriott Marco Island Beach Resort 4/8/2016 4/10/2016 0 16 48$33,073.86 0CVB SponsoredConference Direct Team Landers Retreat 2016 Corporate $0.00newevent Booked definite Naples Grande Beach Resort 1/8/2018 1/10/2018 0 150 450$172,490.91 0CVB SponsoredASAE CEO Symposium $0.00newevent Booked definite Naples Grande Beach Resort 5/21/2013 5/28/2013 0 94 752$150,755.00 0CVB SponsoredNational Assoc. Advancement of Colored people RFP Enhancement $0.00newevent Booked definite Printed: 1/10/2018 Page: 6 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 6 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT CONTRACTED Naples Grande Beach Resort 3/9/2013 3/14/2013 0 157 942$333,198.00 0CVB SponsoredTruck Renting & Leasing Assoc RFP Enhancement $0.00newevent Booked definite Naples Grande Beach Resort 3/4/2013 3/7/2013 0 57 228$80,000.00 0CVB SponsoredChr. Hansen RFP Enhancement $0.00newevent Booked definite 0 742 3,1399$934,293.34 0Event Count: $0.00 Status:CURRENT DEFINITE ConferenceDirect / S. Gates 1/6/2018 1/14/2018 0 100 468$325,360.00 0RFP RcvdAmphenol Advanced Sensors Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 12/10/2017 12/13/2017 0 250 520$236,862.51 0RFP RcvdBanco Santander - 2017 Commercial Meeting Financial Repeat Planner $0.00repeatBooked Business Hilton Marco Island Beach Resort & Spa 1/8/2018 1/11/2018 0 100 300$132,282.34 0Rfp enhancementGraco AFTD National Sales Meeting Corporate $0.00 Booked Turner Latin America 12/12/2017 12/15/2017 0 8 24$13,294.01 0RFP RcvdAnnual Sales offiste Corporate FAM - Site Global $0.00newBooked Business 0 458 1,3124$707,798.86 0Event Count: $0.00 Status:CURRENT TENTATIVE A Meeting Source 3/18/2018 3/24/2018 0 27 114$0.00 0RFP RcvdPharma COE 2018 Medical/Pharma/Health & Wellness Cvent $0.00newRFP Pending Actega 2/19/2018 2/22/2018 0 70 280$172,396.97 0RFP Rcvd ACTEGA North America, Inc.Corporate Destination Showcase - DC $0.00newRFP Pending Advantage Destination & Meeting Services 4/1/2018 4/3/2018 0 230 690$360,067.54 0RFP RcvdHealthcare Wine Around Medical/Pharma/Health & Wellness Site $0.00newRFP Pending Printed: 1/10/2018 Page: 7 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 7 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Alliance Incentives & Meetings, LLC 11/3/2018 11/12/2018 0 225 955$559,977.79 0RFP RcvdAlliance Incentives & Meetings November 2018 RFP Corporate Networking $0.00newRFP Pending American Academy of Otolarngic Allergy Foundation 2/7/2018 2/11/2018 0 202 644$399,876.09 0RFP RcvdAAOA Annual Scientific Meeting and Fellow Exam 2018 Medical/Pharma/Health & Wellness $0.00newRFP Pending American Association of Motor Vehicle Administrators 1/7/2018 1/11/2018 0 62 161$107,565.51 0RFP Rcvd2018 January Board of Directors Meeting Association-Meetings, Conventions Virtuoso 2017 $0.00newRFP Pending American Association of Oral and Maxillofacial Surgeons 5/31/2018 6/4/2018 0 27 100$44,795.64 0RFP Rcvd2018 Off-site Board of Trustees Meeting Website $0.00newRFP Pending American Bar Association 3/18/2018 3/20/2018 0 133 276$198,119.99 0RFP RcvdKellogg, Hansen, Todd, Figel & Frederick 25th Anniversary Corporate $0.00newRFP Pending American Coal Council 3/3/2018 3/8/2018 130 120 313$150,239.60 0RFP Rcvd2018 Spring Coal Forum Corporate Repeat Planner $0.00 RFP Pending American Express / K. Davis 9/11/2018 9/13/2018 0 57 171$80,605.17 0RFP RcvdSummit Trip - Sep/Oct 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending American Express / L. Anderson 1/22/2018 1/23/2018 0 40 80$44,979.27 0RFP Rcvd LocalEnerNOC Meeting, January 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending American Express / M. Acosta 1/23/2019 1/27/2019 0 67 173$93,871.47 0RFP Rcvd LocalDePauw University Board of Trustees Retreat Education Cvent $0.00newRFP Pending American Express / M. Jones 1/1/2017 1/7/2017 0 20 70$48,157.34 0RFP RcvdAW 2017 Retreat Corporate Cvent $0.00newRFP Pending American Express / S. Krawczyk 2/23/2019 3/2/2019 0 425 1,457$0.00 0RFP Rcvd Local2019 National Customer Development Meeting Corporate Cvent $0.00newRFP Pending American Express / S. Krawczyk 6/1/2018 6/7/2018 0 200 472$228,712.03 0RFP Rcvd LocalNAPOC - June Dates Corporate Cvent-Debi Knows $0.00newRFP Pending Printed: 1/10/2018 Page: 8 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 8 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE American Express Meetings & Events / L. Hay 3/9/2018 3/11/2018 0 21 42$29,570.27 0RFP Rcvd NationalUnited Healthcare OptumRX Leadership Council $0.00 RFP Pending American Physician Institute 2/21/2018 2/25/2018 0 100 430$267,898.91 0RFP RcvdSpring MasterPsych Conference Medical/Pharma/Health & Wellness Networking $0.00newRFP Pending Angel Launch 3/5/2018 3/6/2018 0 175 350$238,350.29 0RFP Rcvd InternationalAngel Launch Investment Forum $0.00newRFP Pending Artcraft Management, Inc.1/22/2018 1/24/2018 0 4 12$6,339.97 0RFP Rcvd LocalCorporate Event for Artcraft Management, Inc. Corporate Cvent $0.00newRFP Pending BCD Meetings & Events 2/23/2018 3/1/2018 0 565 1,690$1,329,178.89 0RFP RcvdInstitutions Year Beginning Meeting 40805 Corporate $0.00repeatRFP Pending Blueprint Software Systems 11/6/2018 11/8/2018 0 150 450$328,456.13 0RFP Rcvd International2018 Blueprint Conference Cvent $0.00 RFP Pending CMP meeting Services 11/7/2018 11/11/2018 0 261 664$405,259.60 0RFP RcvdCMP Conclave – 2018 Corporate Website $0.00newRFP Pending CMP meeting Services 11/6/2019 11/10/2019 0 261 664$410,288.51 0RFP RcvdCMP Conclave – 2019 Corporate Website $0.00newRFP Pending CMP meeting Services 11/4/2020 11/8/2020 0 261 664$415,485.68 0RFP RcvdCMP Conclave – 2020 Corporate Website $0.00newRFP Pending Conference Direct 2/12/2018 2/12/2018 0 100 100$97,575.32 0RFP Rcvd NationalECOG-ACRIN NCORP Grant Retreat Corporate $0.00newRFP Pending Conference Direct 1/23/2019 2/2/2019 0 325 2,000$1,399,210.89 0RFP RcvdCues Symposium 2019 Cvent-Debi Knows $0.00repeatRFP Pending Conference Direct 6/10/2018 6/13/2018 0 265 659$342,933.94 0RFP RcvdUNCF CPI 3rd Annual Convening Association-Meetings, Conventions Cvent $0.00newRFP Pending Printed: 1/10/2018 Page: 9 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 9 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Conference Direct 10/25/2018 10/29/2018 0 70 180$77,991.56 0RFP RcvdNJHSA Fall Executive Conference 2018 SMERF Connect $0.00newRFP Pending Conference Direct 2/12/2018 2/15/2018 0 25 56$33,158.28 0RFP Rcvd NationalFebruary Benson Meeting Naples Corporate Conference Direct $0.00newRFP Pending Conference Direct 3/4/2019 3/11/2019 0 121 384$323,240.79 0RFP Rcvd2019 ASA Sub Excel Association-Meetings, Conventions ConferenceDir ect Team Leaders $0.00newRFP Pending Conference Direct 5/5/2019 5/9/2019 0 64 264$106,543.16 0RFP Rcvd LocalEssendant Pinnacle Southern Florida 2019 Corporate Cvent $0.00newRFP Pending Conference Solutions International 9/28/2018 10/3/2018 0 52 176$53,668.05 0RFP Rcvd NationalSupernus Managers Meeting Sept 2018 Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00repeatRFP Pending ConferenceDirect / B. Chisolm 3/4/2018 3/10/2018 0 598 1,995$1,700,211.72 0RFP Rcvd2018 BE Women of Power Summit Corporate Cvent $0.00newRFP Pending ConferenceDirect / C. Marble 9/11/2021 9/19/2021 0 127 501$0.00 0RFP RcvdNational Association of Schools of Dance Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending ConferenceDirect / Jim Murdock 5/15/2018 5/19/2018 0 70 204$115,222.90 0RFP Rcvd NationalInsight East & Major Client Appreciation 2018 Cvent-Debi Knows $0.00 RFP Pending ConferenceDirect / K. Maile 2/22/2020 2/26/2020 0 81 235$168,041.50 0RFP Rcvd NationalSAS Analyst Conference 2020 Education Cvent-Debi Knows $0.00repeatRFP Pending ConferenceDirect / M. Garcia 11/3/2020 11/8/2020 0 250 695$509,659.61 0RFP RcvdFCA Winter 2020 Convention & Expo Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending ConferenceDirect / M. Klinkradt 2/20/2018 2/24/2018 0 44 128$84,412.80 0RFP Rcvd2018 CECO Concrete Construction Superintendent Meeting Corporate Cvent-Debi Knows $0.00repeatRFP Pending ConferenceDirect / R. McKenna 10/31/2020 11/7/2020 0 198 864$705,686.39 0RFP RcvdISE Annual Stockholders Meeting 2020 Association-Meetings, Conventions Cvent $0.00newRFP Pending Printed: 1/10/2018 Page: 10 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 10 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE ConferenceDirect / S. Hendrick 12/5/2018 12/7/2018 0 68 111$74,257.60 0RFP RcvdModern Healthcare Leadership Symposium Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00newRFP Pending Council on Occupational Education 2/16/2018 2/18/2018 0 28 72$78,233.15 0RFP RcvdWinter Commission Meeting-Feb. Encounter $0.00newRFP Pending Council on Occupational Education 6/6/2018 6/9/2018 0 12 42$31,783.19 0RFP Rcvd2018 Commission Executive Comm. Mtg Encounter $0.00newRFP Pending Debi's Itineraries 6/16/2017 6/19/2017 9 9 22$0.00 0CVB SponsoredIBTM Fam to Paradise Coast - Marco Island/Naples Fam CVB hosted $0.00newEvent Pending Debi's Itineraries 6/14/2015 6/16/2015 0 20 60$0.00 0CVB SponsoredCollaborate in Paradise Fam Medical/Pharma/Health & Wellness Collaborate $0.00newEvent Pending DEKKO 1/28/2018 1/30/2018 0 45 135$80,688.81 0RFP RcvdConference / Convention Corporate Cvent $0.00newRFP Pending Destinations, Meetings, and Incentives, Inc. 2/18/2019 2/23/2019 0 145 415$299,447.56 0RFP Rcvd LocalAWPA Annual Conference Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending Detroit Chapter of the National Association of Guardsman 10/4/2018 10/7/2018 0 300 1,200$863,300.74 0RFP RcvdSocial Meeting Association-Meetings, Conventions Website $0.00newRFP Pending Diversity Communications Associates 3/15/2018 3/16/2018 0 75 150$97,546.93 0RFP RcvdInternational Christian Education Auxiliary SMERF IPEC $0.00 RFP Pending Diversity Communications Associates 3/20/2019 3/22/2019 0 120 300$201,806.67 0RFP RcvdSpring Executive Board Meeting SMERF IPEC $0.00newRFP Pending Evolution Event Solutions 4/10/2019 4/13/2019 0 70 215$130,302.90 0RFP Rcvd2019 Asurion Achiever's Club Insurance Website $0.00newRFP Pending Executive Group Travel Inc 1/4/2018 1/7/2018 0 55 116$64,200.14 0RFP Rcvd NationalOhio Homeside Financial Financial Incentive Travel Exchange $0.00repeatRFP Pending Printed: 1/10/2018 Page: 11 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 11 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Experient / K. Fein 2/6/2018 2/10/2018 0 19 59$39,104.66 0RFP RcvdNABP 2018 CEO Healthcare Regulatory meeting Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00newRFP Pending Fiat Chrysler Automobiles 3/9/2018 3/15/2018 0 125 700$629,811.51 0RFP RcvdBMA Incentive Trip Corporate AIBTM $0.00newRFP Pending Florida American Society of Landscape Architects 6/6/2018 6/10/2018 0 250 715$387,681.70 0RFP RcvdASLA 2018 Conference & Expo Association-Meetings, Conventions Networking $0.00newRFP Pending Florida Associastion of Housing and Redevelopement Officials 5/15/2018 5/17/2018 0 25 55$0.00 0RFP Rcvd Regional2018 Executive Directors Forum FSAE Annual Conference $0.00repeatRFP Pending Florida Association of Criminal Defense Lawyers 6/10/2020 6/14/2020 0 150 675$292,621.67 0RFP RcvdFl Assn of Criminal Defense Lawyers FACDL 2020 Annual Association-Meetings, Conventions Repeat Planner $0.00repeatRFP Pending Florida Association of Speech-Language Pathologists & Audiologists 7/24/2018 7/29/2018 0 200 610$460,378.52 0RFP RcvdFLASHA Annual Convention 2018 Association-Meetings, Conventions Networking $0.00newRFP Pending Florida Association of Speech-Language Pathologists & Audiologists 7/21/2020 7/26/2020 0 200 610$460,378.52 0RFP RcvdFLASHA Annual Convention 2020 Association-Meetings, Conventions Networking $0.00newRFP Pending Florida Behavioral Health Association 5/6/2018 5/8/2018 0 40 75$50,954.10 0RFP RcvdFBHA Board of Directors Retreat Association-Meetings, Conventions Connect $0.00newRFP Pending Florida Literacy Coalition 5/1/2018 5/4/2018 0 180 475$293,335.35 0RFP Rcvd33rd Annual Florida Literacy Conference Association-Meetings, Conventions IMEX $0.00newRFP Pending Florida Society of Dermatologic Surgeons 4/3/2019 4/6/2019 0 140 420$256,494.71 0RFP Rcvd2018 FSDDS Annual Meeting Medical/Pharma/Health & Wellness Networking $0.00 RFP Pending Forte' Buying Group 2/17/2018 2/23/2018 0 290 1,005$709,596.92 0RFP RcvdFebruary Conference Corporate Website $0.00newRFP Pending Gay Days, Inc.5/29/2018 6/4/2018 0 1,000 3,500$1,967,587.64 0RFP RcvdGay Days 2018 Association-Meetings, Conventions Connect $0.00newRFP Pending Printed: 1/10/2018 Page: 12 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 12 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Great American Custom Insurance Services 9/8/2019 9/11/2019 0 46 46$68,307.10 0RFP RcvdGreat American Customs Insurance Director's and Officers Meeting 2019 Corporate Incentive Live $0.00newRFP Pending Great American Custom Insurance Services 10/1/2018 10/4/2018 0 55 55$86,785.96 0RFP RcvdGreat American Customs Insurance Management Meeting 2018 Incentive Live $0.00newRFP Pending Great American Custom Insurance Services 9/29/2019 10/3/2019 0 55 55$86,785.96 0RFP RcvdGreat American Customs Insurance Management Meeting 2019 Incentive Live $0.00newRFP Pending HelmsBriscoe 9/7/2017 9/9/2017 0 18 54$0.00 0CVB SponsoredHB wellness weekend Corporate 2010 HelmsBriscoe planners $0.00repeatEvent Pending HelmsBriscoe 4/29/2019 5/3/2019 0 256 716$371,107.51 0RFP RcvdACA Spring 2019 Financial Cvent $0.00newRFP Pending HelmsBriscoe 9/27/2019 10/3/2019 0 335 1,054$552,935.10 0RFP RcvdMitchell International P&C Conference 2019 Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 10/7/2018 10/12/2018 0 60 220$128,810.51 0RFP RcvdIPA National Meeting 2018 Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 2/17/2018 2/22/2018 0 112 565$409,316.84 0RFP RcvdGuerbet National Sales 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 7/11/2020 7/18/2020 0 300 1,300$715,765.57 0RFP RcvdAnnual Supreme Convention Corporate Cvent $0.00newRFP Pending HelmsBriscoe 1/24/2019 1/28/2019 0 360 1,193$822,628.61 0RFP Rcvd LocalABC Foundation Summer 2019 Corporate Cvent $0.00repeatRFP Pending HelmsBriscoe 2/28/2020 3/5/2020 0 334 1,271$964,087.09 0RFP RcvdAgriBank 2020 Annual Meeting Financial Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 3/5/2021 3/11/2021 0 334 1,271$977,327.16 0RFP RcvdAgriBank 2021 Annual Meeting Financial Cvent-Debi Knows $0.00newRFP Pending Printed: 1/10/2018 Page: 13 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 13 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE HelmsBriscoe 3/4/2022 3/10/2022 0 334 1,271$977,327.16 0RFP RcvdAgriBank 2022 Annual Meeting Financial Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 9/21/2018 9/26/2018 0 300 701$541,882.60 0RFP RcvdBNP Media 2018 Best of Success Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/23/2018 2/28/2018 0 18 90$54,790.62 0RFP RcvdALPHA 2018 Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 4/28/2018 5/1/2018 0 80 175$88,963.21 0RFP RcvdFAPIA - Florida Assn of Public Insurance Adjusters Spring 2018 Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 4/11/2018 4/14/2018 0 26 84$385,333.12 0RFP RcvdLGBT Executive Directors' Retreat 2018 Corporate Cvent $0.00newRFP Pending HelmsBriscoe 2/22/2020 2/26/2020 0 18 90$55,766.64 0RFP RcvdALPHA 2020 Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 2/23/2019 2/27/2019 0 18 90$55,271.21 0RFP RcvdALPHA 2019 Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 2/21/2020 2/28/2020 0 675 0$0.00 0RFP Rcvd Local2020 Teleplex NAKO Cvent $0.00newRFP Pending HelmsBriscoe 3/1/2018 3/10/2018 0 452 2,138$0.00 0RFP Rcvd Local2018 OSI User Forum Cvent $0.00newRFP Pending HelmsBriscoe 3/16/2018 3/16/2018 0 40 40$44,750.46 0RFP Rcvd LocalFlorida Swimming Pool Assn 2018 Cvent $0.00newRFP Pending HelmsBriscoe 3/20/2018 3/22/2018 0 90 270$179,660.12 0RFP RcvdSales Meeting Corporate Cvent $0.00newRFP Pending HelmsBriscoe 5/16/2018 5/20/2018 0 176 560$289,883.15 0RFP RcvdGreat Expressions Dental Centers Corporate Cvent $0.00newRFP Pending Printed: 1/10/2018 Page: 14 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 14 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE HelmsBriscoe 3/1/2019 3/7/2019 0 635 2,085$1,382,644.98 0RFP RcvdHH 2019 NSM Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/7/2020 2/16/2020 0 421 1,439$1,166,030.84 0RFP RcvdNat'l Council of Farmer Cooperatives 2020 Annual Conf Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 10/27/2017 11/6/2017 0 54 348$163,254.59 0RFP Rcvd"The Change" Conference Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 11/6/2019 11/10/2019 0 100 230$101,316.16 0RFP Rcvd2019 IWA Annual Conference Association-Meetings, Conventions FAM Invites $0.00newRFP Pending HelmsBriscoe 10/14/2018 10/20/2018 0 340 1,500$723,770.55 0RFP RcvdGoddard Systems 2018 Franchise Convention Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 6/14/2019 6/22/2019 0 229 865$361,396.41 0RFP RcvdFlorida Association for Pupil Transportation 2019 Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 4/7/2018 4/11/2018 0 148 368$294,647.01 0RFP RcvdFirebirds Awards Conference 2018 Corporate Cvent $0.00newRFP Pending HelmsBriscoe 1/31/2018 2/2/2018 0 150 300$205,864.30 0RFP RcvdCenturyLink National Sales Kickoff 2018 Corporate Cvent-Debi Knows $0.00repeatRFP Pending HelmsBriscoe 4/5/2019 4/9/2019 0 270 909$555,949.48 0RFP RcvdIngersoll Rand Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/12/2018 2/13/2018 0 75 150$102,932.15 0RFP Rcvd187635 - U.S. Bank ATM & Debit Sales Meeting- FL Financial Cvent $0.00newRFP Pending HelmsBriscoe 4/11/2018 4/15/2018 0 75 240$126,708.64 0RFP RcvdMettler Toledo Circle of Champions 2018 $0.00newRFP Pending HelmsBriscoe 6/20/2018 6/23/2018 0 87 278$128,869.45 0RFP RcvdFlorida Concrete & Produucts Association Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending Printed: 1/10/2018 Page: 15 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 15 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE HelmsBriscoe 6/15/2019 6/19/2019 0 656 1,885$951,753.39 0RFP Rcvd2019 or 2020 NSM Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/7/2018 2/8/2018 0 75 150$97,546.93 0RFP RcvdIR ~ Regional Dealer Incentive Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 1/17/2019 1/20/2019 0 29 73$47,737.39 0RFP Rcvd2019 Association of Life Insurance Counsel (ALIC) - Board Meeting Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 1/30/2019 2/2/2019 0 125 225$160,691.37 0RFP RcvdFMHAC 2019 Conference Association-Meetings, Conventions Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 4/3/2018 4/6/2018 0 35 110$72,719.43 0RFP RcvdUnitron Earned Incentive Trip 2018 Incentive Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 9/26/2018 10/2/2018 0 1,000 3,917$1,912,229.42 0RFP RcvdBehind the Chair; Color, Cut & Style 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 12/6/2019 12/12/2019 0 546 1,946$1,022,418.21 0RFP RcvdHillel International Annual 2019 SMERF Cvent $0.00newRFP Pending HelmsBriscoe 12/4/2020 12/10/2020 0 546 1,946$1,022,418.21 0RFP RcvdHillel International Annual 2020 SMERF Cvent $0.00newRFP Pending HelmsBriscoe 3/29/2018 4/7/2018 0 350 3,500$1,952,802.51 0RFP RcvdUzan Passover Program SMERF Networking $0.00 RFP Pending HelmsBriscoe 2/26/2018 3/1/2018 0 40 160$96,079.98 0RFP RcvdCrossville Inc Sales Meeting $0.00 RFP Pending HelmsBriscoe 6/27/2018 7/1/2018 0 180 660$306,759.28 0RFP RcvdShake the Ground National 2018 SMERF Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/5/2019 2/11/2019 0 264 300$355,572.30 0RFP RcvdIntersport Idea Festival 2019 Corporate Cvent $0.00newRFP Pending Printed: 1/10/2018 Page: 16 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 16 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE HelmsBriscoe 2/22/2020 3/1/2020 0 360 1,218$997,081.00 0RFP RcvdGold Forum 2020 Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 9/14/2017 11/14/2017 0 8 496$0.00 0RFP RcvdInsurance adjusters Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/16/2018 2/17/2018 0 45 90$59,642.27 0RFP RcvdInflammatory Bowel Disease Conference Education Cvent $0.00newRFP Pending HelmsBriscoe 2/4/2019 2/9/2019 0 319 1,036$788,031.21 0RFP RcvdBioventus NSM 2019 Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 1/13/2019 1/17/2019 0 60 215$128,962.01 0RFP Rcvd LocalCRNA Continuing Education Education Cvent $0.00newRFP Pending HelmsBriscoe 12/8/2018 12/12/2018 0 136 415$197,986.73 0RFP Rcvd LocalAssociation Committee of 100 Association-Meetings, Conventions Cvent $0.00newRFP Pending HelmsBriscoe 2/19/2019 2/23/2019 0 75 248$168,371.06 0RFP Rcvd LocalSpring Arbor University President's Weekend 2019 Cvent-Debi Knows $0.00 RFP Pending HelmsBriscoe 9/17/2019 9/22/2019 0 370 1,159$546,901.34 0RFP Rcvd LocalPerformance Foodservice 2019 Circle of Excellence Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 4/5/2018 4/8/2018 0 10 40$34,622.74 0RFP RcvdFortune Builders 3 day Insiders Workshop Cvent $0.00newRFP Pending HelmsBriscoe 4/20/2019 4/25/2019 0 240 1,100$593,794.69 0RFP RcvdIPTM Symposium on Traffic Safety 2019 Cvent-Debi Knows $0.00repeatRFP Pending HelmsBriscoe 2/20/2020 3/1/2020 0 410 1,529$1,030,640.61 0RFP Rcvd NationalACTL American College of Trail Lawyers Corporate $0.00newRFP Pending HelmsBriscoe 3/18/2018 3/22/2018 0 58 138$117,366.87 0RFP RcvdCFA Joint Roundtable - Naples Area Financial Cvent-Debi Knows $0.00newRFP Pending Printed: 1/10/2018 Page: 17 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 17 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE HelmsBriscoe 7/15/2020 7/19/2020 0 203 479$333,466.94 0RFP RcvdFSGA annual 2020 Cvent-Debi Knows $0.00repeatRFP Pending HelmsBriscoe 8/23/2018 8/25/2018 0 60 123$51,921.98 0RFP Rcvd LocalEspiritu Santo y Fuego SMERF Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/20/2021 2/23/2021 0 262 713$333,264.53 0RFP Rcvd NationalEnergy Insurance Mutual Risk Managers Meeting 2021 Cvent-Debi Knows $0.00 RFP Pending HelmsBriscoe 10/6/2018 10/8/2018 0 20 57$0.00 0RFP RcvdRoyal Cup Coffee Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 7/13/2018 7/15/2018 0 40 86$33,383.43 0RFP Rcvd LocalSelles/Deskovich Wedding Wedding Cvent $0.00newRFP Pending HelmsBriscoe 3/26/2018 3/29/2018 0 24 86$56,886.17 0RFP RcvdSiegfried Group March '18 - Ad Board & DX Workshop Financial Cvent-Debi Knows $0.00repeatRFP Pending Hilton Marco Island Beach Resort & Spa 1/11/2019 1/14/2019 0 50 150$65,176.21 0Rfp enhancementPenn State School of Medicine Medical/Pharma/Health & Wellness $0.00repeatpending Hilton Marco Island Beach Resort & Spa 1/10/2018 1/13/2018 0 50 150$268,601.55 0Rfp enhancementVelocity Summits Corporate $0.00newpending Hospitality Performance Network 2/15/2018 2/18/2018 0 80 185$140,875.47 0RFP RcvdConference 49454 Corporate Repeat Planner $0.00newRFP Pending Hospitality Performance Network 1/16/2019 1/24/2019 0 175 705$500,710.20 0RFP Rcvd2019-2021Annual Meeting & Tradeshow # 52646 Association-Meetings, Conventions HPN $0.00newRFP Pending HPN / J. Bidanec 3/13/2018 3/15/2018 0 85 215$153,711.39 0RFP RcvdAnnual Sales Summit #48944 Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending HPN Global / F. Keen 1/23/2019 1/28/2019 0 200 835$674,125.35 0RFP Rcvd#45201 Corporate Repeat Planner $0.00newRFP Pending Printed: 1/10/2018 Page: 18 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 18 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE IMN Solutions 7/26/2018 7/28/2018 0 55 113$78,558.05 0RFP Rcvd2018 SDA Florida Conference Leadership Convention Corporate Cvent-Debi Knows $0.00newRFP Pending IMN Solutions 1/5/2022 1/14/2022 0 435 2,163$1,355,626.08 0RFP Rcvd National2022 SDA NAD Adventist Ministries Convention SMERF Cvent $0.00repeatRFP Pending IMN Solutions 5/1/2018 5/5/2018 0 35 120$53,788.81 0RFP Rcvd Local2018 NALP Strategic Board Planning Meeting Association-Meetings, Conventions Cvent $0.00newRFP Pending Infinity Events Group 4/10/2021 4/16/2021 0 370 1,885$1,101,194.28 0RFP Rcvd88th Annual Conference 2021 Corporate Website $0.00newRFP Pending International Behavioral Nueroscience 6/5/2018 6/9/2018 0 125 575$310,854.36 0RFP RcvdAnnual Meeting of the International Behavioral Neuroscience Society Corporate Fam CVB hosted $0.00newRFP Pending JHG Marketing 5/3/2018 5/5/2018 0 74 82$110,169.91 0RFP RcvdFlorida Council on Crime and Delinquency Government FSAE $0.00newRFP Pending JNR Incorporated 2/27/2019 3/6/2019 0 295 715$439,622.05 0RFP Rcvd Local2019 Annual Dealer Meeting Corporate Cvent $0.00newRFP Pending JW Marriott Marco Island Beach Resort 5/15/2018 5/18/2018 0 100 210$156,685.73 0Rfp enhancementBristol Myers Squibb Medical/Pharma/Health & Wellness $0.00newpending JW Marriott Marco Island Beach Resort 6/10/2020 6/14/2020 0 127 635$861,816.02 0Rfp enhancement LocalFlorida Association of Criminal Defense Lawyers Association-Meetings, Conventions $0.00 pending JW Marriott Marco Island Beach Resort 1/15/2017 1/18/2017 0 93 206$70,378.03 0CVB SponsoredPrestige National Sales Meeting Incentive $0.00newEvent Pending Kim Earle / ConferenceDirect 11/4/2018 11/11/2018 0 415 1,370$713,562.44 0RFP RcvdTechServe Alliance Conference 2018 Corporate Cvent $0.00newRFP Pending Kzam Enterprises LLC 6/7/2019 6/13/2019 0 500 1,640$0.00 0RFP Rcvd LocalACI-NA Business of Airports 2019 Corporate Cvent-Debi Knows $0.00newRFP Pending Printed: 1/10/2018 Page: 19 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 19 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Kzam Enterprises LLC 2/4/2018 2/10/2018 0 152 483$290,441.72 0RFP Rcvd2018 ACI-NA CEO Forum and Winter Board Meeting version 2 Corporate Cvent-Debi Knows $0.00 RFP Pending Kzam Enterprises LLC 2/3/2018 2/11/2018 0 142 414$290,441.72 0RFP Rcvd2018 ACI-NA CEO Forum and Winter Board Meeting version 1 Corporate Cvent-Debi Knows $0.00 RFP Pending Life Insurance Settlement Association 10/12/2018 10/16/2018 0 145 351$207,033.33 0RFP Rcvd24th Annual Fall Life Settlement & Compliance Conference Association-Meetings, Conventions Connect $0.00repeatRFP Pending LM Media Worldwide, LLC/Kleinfeld Hotel Blocks 5/10/2019 5/11/2019 0 11 22$11,747.38 0RFP RcvdLansey/Martin 5.11.19 Naples, FL SMERF Cvent-Debi Knows $0.00newRFP Pending lnformation Technology Senior Management Forum 5/4/2015 5/6/2015 0 175 525$376,565.65 0RFP Rcvd LocalSecond Quarter Symposium 2015 Corporate Connect $0.00newRFP Pending lnformation Technology Senior Management Forum 11/5/2015 11/7/2015 0 150 450$313,535.77 0RFP Rcvd LocalFourth Quarter Symposium 2015 Corporate Connect $0.00newRFP Pending Maritz Travel Company 1/3/2019 1/12/2019 0 420 1,946$1,105,621.75 0RFP Rcvd NationalEndo Pharmaceuticals 2019 National Sales Meeting Rfp # 2 Medical/Pharma/Health & Wellness Successful Meetings =SMU $0.00repeatRFP Pending MBD Inc 2/10/2018 2/16/2018 0 385 0$961,795.94 0RFP Rcvd NationalQ1 2018 Radius National Meeting Corporate Cvent $0.00repeatRFP Pending Meeting Management Group 1/24/2021 1/28/2021 0 650 2,350$1,670,105.90 0RFP RcvdWindstorm Insurance Network Annual Convention IMEX $0.00 RFP Pending Meeting Professionals Expectations LLC 9/4/2018 9/6/2018 0 120 360$169,695.10 0RFP Rcvd Local2018 Allscripts Education $0.00 RFP Pending Meeting Sites Resource / R. Mietkiewicz 7/21/2020 7/26/2020 0 278 950$470,468.44 0RFP Rcvd2020 Annual Conference Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending Meeting Sites Resource / R. Mietkiewicz 7/23/2019 7/27/2019 0 210 745$359,754.84 0RFP Rcvd2019 Annual Conference Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending Printed: 1/10/2018 Page: 20 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 20 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Meeting Sites Resource / T. Woodin 3/6/2020 3/11/2020 0 100 353$168,611.91 0RFP RcvdGreat Harvest Franchising Cvent-Debi Knows $0.00repeatRFP Pending Meetings Made Easy LLC 2/25/2018 2/28/2018 0 115 257$153,689.75 0RFP Rcvd LocalACFP 2018 Annual GM Conference Corporate Cvent-Debi Knows $0.00newRFP Pending Meetings Today 3/2/2018 3/6/2018 0 56 170$112,864.86 0RFP RcvdMeetings Today South 2018 Corporate Networking $0.00 RFP Pending Meetings Today 3/1/2019 3/5/2019 0 56 170$127,734.35 0RFP RcvdMeetings Today South 2019 Corporate Networking $0.00 RFP Pending Mission India 2/28/2018 3/4/2018 0 31 86$64,971.83 0RFP RcvdMission India President's Forum 2 day Event Corporate Networking $0.00newRFP Pending Mission India 2/27/2018 3/4/2018 0 51 177$64,971.83 0RFP RcvdMission India President's Forum 3 day Event Corporate Networking $0.00newRFP Pending MVP Meetings 2/5/2019 2/8/2019 0 80 175$181,715.85 0RFP Rcvd NationalNAPFA LFE 2019 Corporate Cvent-Debi Knows $0.00repeatRFP Pending Naples Grande Beach Resort 9/30/2017 10/4/2017 0 330 920$530,086.64 0Rfp enhancementIndivior 2017 Fall Plan of Action Medical/Pharma/Health & Wellness $0.00newpending Naples Grande Beach Resort 10/9/2017 10/14/2017 0 76 456$143,509.51 0Rfp enhancementAmerican Sportfishing Assn 2017 summit $0.00newpending Naples Grande Beach Resort 6/1/2018 6/6/2018 0 110 640$1,051,208.69 0Rfp enhancement LocalFlorida Association of Public Insurance Adjusters Association-Meetings, Conventions $0.00 pending Naples Grande Beach Resort 11/8/2019 11/15/2019 0 105 840$343,814.92 0Rfp enhancementInternational Package Ice Assn Association-Meetings, Conventions $0.00newpending National Corrugated Steel Pipe Association 3/9/2018 3/13/2018 0 53 195$134,846.33 0RFP RcvdNational Corrugated Steel Pipe Association Association-Meetings, Conventions Website $0.00newRFP Pending Printed: 1/10/2018 Page: 21 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 21 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE NGALA 10/17/2012 10/19/2012 0 75 162$24,000.00 0CVB SponsoredDTS Technologies Site Networking $0.00newEvent Pending North American Travel Journalists Association 5/1/2017 5/4/2017 0 80 228$185,694.40 0RFP RcvdNATJA Conference & Marketplace Networking $0.00 RFP Pending Northstar Travel Media 9/10/2017 9/13/2017 0 110 331$249,538.21 0RFP RcvdSMU Florida 2017 Corporate M&C Meeting & Conventions $0.00repeatRFP Pending Nourish Retreats 9/27/2018 9/30/2018 0 24 96$28,711.70 0RFP RcvdRadical Joy Retreat SMERF Website $0.00newRFP Pending Parker Hannifin 1/20/2019 1/24/2019 0 42 107$84,029.95 0RFP Rcvd NationalWinter Planning Meeting 2019 Corporate Cvent $0.00newRFP Pending Pediatric Endocrine Society 1/10/2018 1/12/2018 0 13 26$16,533.27 0RFP RcvdPES BOARD MEETING NEEDS 2018 Corporate Cvent $0.00newRFP Pending Pfizer 2/10/2018 2/16/2018 0 800 3,352$2,097,989.47 0RFP RcvdOncology POA 2018 Medical/Pharma/Health & Wellness Repeat Planner $0.00newRFP Pending Pfizer 2/9/2018 2/15/2018 0 320 929$1,009,328.19 0RFP Rcvd NationalPEH US Retail & Government YEar Beginning Meeting Medical/Pharma/Health & Wellness Repeat Planner $0.00repeatRFP Pending Pfizer 12/7/2018 12/14/2018 0 535 1,840$0.00 0RFP Rcvd Local2019 PIH IM National Managers POA Meeting (ID:46209) Corporate Repeat Planner $0.00newRFP Pending Premier Management Group & Associates LLC 6/2/2018 6/5/2018 0 100 250$170,331.57 0RFP RcvdRecycle Florida Today 2018 Conference & Expo Association-Meetings, Conventions Website $0.00repeatRFP Pending Renegade 4/28/2018 5/1/2018 0 400 1,290$1,058,795.47 0RFP RcvdRenegade Annual Website $0.00newRFP Pending Retreats Resources LLC 4/15/2018 4/19/2018 0 250 675$437,438.42 0RFP Rcvd2018 World Congress of Sports Sports Sales $0.00newRFP Pending Printed: 1/10/2018 Page: 22 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 22 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Rossback 2/16/2018 2/24/2018 0 12 108$58,535.51 0RFP RcvdWinter BOD retreat HelmsBriscoe $0.00newRFP Pending Sharon Burstein International 10/11/2018 10/14/2018 0 200 600$0.00 0RFP RcvdLeadership Summit – South/Bermuda Fall 2018 Corporate Leads $0.00newRFP Pending Site Search & Select, Inc.6/10/2018 6/11/2018 0 60 120$44,929.20 0RFP Rcvd NationalQ-3 Florida Insurance Council's Post Legislative Meeting Networking $0.00newRFP Pending Site Search, Incorporated 9/11/2018 9/11/2018 0 14 14$14,233.00 0RFP Rcvd2018 South Florida Power Lunch Association-Meetings, Conventions Repeat Planner $0.00 RFP Pending Site Search, Incorporated 8/10/2018 8/12/2018 0 56 56$56,183.51 0RFP Rcvd2018 CEO Retreat Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending Site Search, Incorporated 4/9/2018 4/10/2018 0 14 28$8,115.22 0RFP Rcvd2018 FSAE Power Lunch/ACC Meeting Association-Meetings, Conventions Networking $0.00newRFP Pending Site Search, Incorporated 5/3/2018 5/5/2018 0 35 105$114,074.86 0RFP RcvdLewan Technology – President’s Club Corporate Repeat Planner $0.00newRFP Pending Site Selection & Meeting Consultants, Inc 2/17/2020 2/22/2020 0 70 170$193,137.77 0RFP RcvdUnderwriting Symposium 2020 Corporate Repeat Planner $0.00newRFP Pending Site Selection Services 2/27/2018 3/4/2018 0 175 612$497,553.60 0RFP RcvdOn Assignment, Inc. 2018 President's Club Cvent-Debi Knows $0.00newRFP Pending Strategic Insights 9/15/2019 9/18/2019 0 220 570$318,920.10 0RFP Rcvd529 Conference Corporate $0.00newRFP Pending Strategic Site Selection 2/6/2018 2/9/2018 0 100 180$176,094.33 0RFP RcvdHCM Executive Summit Corporate Website $0.00newRFP Pending Suwannee River Area health Education Center 10/9/2017 10/13/2017 0 35 140$0.00 0RFP RcvdFSU AHEC College of Medicine - Tobacco Treatment Specialist Training Corporate Connect $0.00newRFP Pending Printed: 1/10/2018 Page: 23 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 23 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE The Georgia Society of CPAs 6/6/2020 6/10/2020 0 90 310$142,120.17 0RFP Rcvd NationalThe Georgia Society of CPAs Annual Convention Corporate Website $0.00newRFP Pending The Hutton Group, Incorporated 1/13/2019 1/15/2019 0 20 60$28,701.99 0RFP Rcvd2019 The Hutton Group Board Meeting Corporate $0.00repeatRFP Pending The Kellen Company 3/4/2019 3/7/2019 0 204 536$272,579.59 0RFP Rcvd NationalHealth Pack 2019 Conference Corporate Cvent-Debi Knows $0.00repeatRFP Pending The Kellen Company 1/15/2019 1/20/2019 0 79 0$136,694.05 0RFP RcvdNAGAP 2019 Winter Professional Development Institute Association-Meetings, Conventions Repeat Planner $0.00 RFP Pending The Kellen Company 11/3/2018 11/7/2018 0 43 149$76,659.68 0RFP Rcvd2018 Annual Meeting Association-Meetings, Conventions Cvent $0.00newRFP Pending The Kellen Company 2/19/2019 2/23/2019 0 101 346$211,078.51 0RFP Rcvd LocalCPA 2019 Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending The Realty Alliance 4/21/2020 4/24/2020 0 116 288$0.00 0RFP Rcvd NationalSpring Fall 2020 Realty Alliance $0.00newRFP Pending The Ritz-Carlton, Naples 10/5/2018 10/7/2018 0 350 700$478,935.52 0Rfp enhancementCalvary Chapel Marriage Retreat SMERF $0.00newpending TheatreZone 1/22/2018 1/24/2018 0 5 15$6,894.14 0RFP Rcvd RegionalJan & Dean Tour Leisure Networking $0.00newRFP Pending TheatreZone 2/20/2018 2/21/2018 0 5 0$4,038.55 0RFP Rcvd RegionalJan & Dean Feb Leisure Networking $0.00repeatRFP Pending Tosoh Bioscience, Inc 2/4/2018 2/10/2018 0 50 197$0.00 0RFP RcvdTosoh Bioscience 2018 National Sales Meeting Medical/Pharma/Health & Wellness $0.00 RFP Pending Two By Two/ People for the American Way 9/25/2018 9/27/2018 0 35 75$37,047.90 0RFP RcvdPeople For The American Way Fall Institute Corporate IPEC $0.00newRFP Pending Printed: 1/10/2018 Page: 24 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 24 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:CURRENT TENTATIVE Two By Two/ People for the American Way 4/22/2018 4/27/2018 0 35 115$69,998.74 0RFP RcvdPeople For The American Way Spring Institute SMERF IPEC $0.00newRFP Pending University Aviation Association 9/18/2018 9/23/2018 0 150 535$307,300.66 0RFP RcvdUAA Annual Conference & Expo 2018 Association-Meetings, Conventions Smart Meetings $0.00newRFP Pending University Aviation Association 9/17/2019 9/21/2019 0 150 530$307,300.66 0RFP RcvdUAA Annual Conference & Expo 2019 Association-Meetings, Conventions Smart Meetings $0.00newRFP Pending University Of Florida - IFAS Office of Conferences & Inst 11/3/2018 11/8/2018 0 130 435$261,712.74 0RFP Rcvd24th International Pepper Conference, November, 2018 Education Repeat Planner $0.00newRFP Pending VenueQuest 3/12/2019 3/16/2019 0 135 475$297,199.20 0RFP RcvdNCC Annual Dealer Conference Corporate Cvent $0.00newRFP Pending Winterfest, Inc.5/17/2018 5/20/2018 0 60 126$78,815.67 0RFP Rcvd LocalWinterfest Board Retreat Networking $58,308.14newRFP Pending WJ Weiser & Associates, Incorporated 1/31/2018 2/3/2018 0 34 117$84,837.69 0RFP RcvdSAU Corporate Networking $0.00newRFP Pending WJ Weiser & Associates, Incorporated 3/15/2021 3/20/2021 0 308 1,123$711,490.66 0RFP Rcvd LocalThe Southeastern Section of the AUA (SESAUA) Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending Wynford 4/10/2018 4/12/2018 0 29 87$50,695.38 0RFP Rcvd2018 Award of Excellence Financial Cvent $0.00newRFP Pending YoungHearts Consultants 9/20/2018 9/23/2018 0 25 75$38,539.04 0RFP Rcvd LocalYoungHearts Annual Marriage Retreat SMERF CMITE $0.00newRFP Pending 139 36,440 120,493217$72,556,683.05 0Event Count: $58,308.14 Status:ITINERARIES Printed: 1/10/2018 Page: 25 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 25 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:ITINERARIES The Realty Alliance 4/21/2020 4/24/2020 0 116 288$0.00 0RFP Rcvd NationalSpring Fall 2020 Realty Alliance $0.00new 0 116 2881$0.00 0Event Count: $0.00 Status:LEADS SENT American Express / L. Anderson 1/22/2018 1/23/2018 0 40 80$44,979.27 0RFP Rcvd LocalEnerNOC Meeting, January 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending American Express / M. Acosta 1/23/2019 1/27/2019 0 67 173$93,871.47 0RFP Rcvd LocalDePauw University Board of Trustees Retreat Education Cvent $0.00newRFP Pending American Express / S. Krawczyk 3/11/2018 3/15/2018 0 200 475$258,195.99 0RFP Rcvd LocalNAPOCCorporateCvent $0.00newPlanner Cancelled RFP American Express / S. Krawczyk 2/23/2019 3/2/2019 0 425 1,457$0.00 0RFP Rcvd Local2019 National Customer Development Meeting Corporate Cvent $0.00newRFP Pending American Express / S. Krawczyk 6/1/2018 6/7/2018 0 200 472$228,712.03 0RFP Rcvd LocalNAPOC - June Dates Corporate Cvent-Debi Knows $0.00newRFP Pending Artcraft Management, Inc.1/22/2018 1/24/2018 0 4 12$6,339.97 0RFP Rcvd LocalCorporate Event for Artcraft Management, Inc. Corporate Cvent $0.00newRFP Pending Blueprint Software Systems 11/6/2018 11/8/2018 0 150 450$328,456.13 0RFP Rcvd International2018 Blueprint Conference Cvent $0.00 RFP Pending Conference Direct 5/5/2019 5/9/2019 0 64 264$106,543.16 0RFP Rcvd LocalEssendant Pinnacle Southern Florida 2019 Corporate Cvent $0.00newRFP Pending Conference Solutions International 9/28/2018 10/3/2018 0 52 176$53,668.05 0RFP Rcvd NationalSupernus Managers Meeting Sept 2018 Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00repeatRFP Pending Printed: 1/10/2018 Page: 26 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 26 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:LEADS SENT ConferenceDirect / Jim Murdock 5/15/2018 5/19/2018 0 70 204$115,222.90 0RFP Rcvd NationalInsight East & Major Client Appreciation 2018 Cvent-Debi Knows $0.00 RFP Pending Destinations, Meetings, and Incentives, Inc. 2/18/2019 2/23/2019 0 145 415$299,447.56 0RFP Rcvd LocalAWPA Annual Conference Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending HelmsBriscoe 7/13/2018 7/15/2018 0 40 86$33,383.43 0RFP Rcvd LocalSelles/Deskovich Wedding Wedding Cvent $0.00newRFP Pending HelmsBriscoe 8/23/2018 8/25/2018 0 60 123$51,921.98 0RFP Rcvd LocalEspiritu Santo y Fuego SMERF Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/20/2021 2/23/2021 0 262 713$333,264.53 0RFP Rcvd NationalEnergy Insurance Mutual Risk Managers Meeting 2021 Cvent-Debi Knows $0.00 RFP Pending HelmsBriscoe 10/6/2018 10/8/2018 0 20 57$0.00 0RFP RcvdRoyal Cup Coffee Corporate Cvent-Debi Knows $0.00newRFP Pending IMN Solutions 5/1/2018 5/5/2018 0 35 120$53,788.81 0RFP Rcvd Local2018 NALP Strategic Board Planning Meeting Association-Meetings, Conventions Cvent $0.00newRFP Pending JNR Incorporated 2/27/2019 3/6/2019 0 295 715$439,622.05 0RFP Rcvd Local2019 Annual Dealer Meeting Corporate Cvent $0.00newRFP Pending JW Marriott Marco Island Beach Resort 6/10/2020 6/14/2020 0 127 635$861,816.02 0Rfp enhancement LocalFlorida Association of Criminal Defense Lawyers Association-Meetings, Conventions $0.00 pending Maritz Travel Company 1/3/2019 1/12/2019 0 420 1,946$1,105,621.75 0RFP Rcvd NationalEndo Pharmaceuticals 2019 National Sales Meeting Rfp # 2 Medical/Pharma/Health & Wellness Successful Meetings =SMU $0.00repeatRFP Pending Meetings Made Easy LLC 2/25/2018 2/28/2018 0 115 257$153,689.75 0RFP Rcvd LocalACFP 2018 Annual GM Conference Corporate Cvent-Debi Knows $0.00newRFP Pending Naples Grande Beach Resort 6/1/2018 6/6/2018 0 110 640$1,051,208.69 0Rfp enhancement LocalFlorida Association of Public Insurance Adjusters Association-Meetings, Conventions $0.00 pending Printed: 1/10/2018 Page: 27 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 27 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:LEADS SENT Pfizer 12/7/2018 12/14/2018 0 535 1,840$0.00 0RFP Rcvd Local2019 PIH IM National Managers POA Meeting (ID:46209) Corporate Repeat Planner $0.00newRFP Pending The Kellen Company 2/19/2019 2/23/2019 0 101 346$211,078.51 0RFP Rcvd LocalCPA 2019 Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending VenueQuest 3/12/2019 3/16/2019 0 135 475$297,199.20 0RFP RcvdNCC Annual Dealer Conference Corporate Cvent $0.00newRFP Pending WJ Weiser & Associates, Incorporated 3/15/2021 3/20/2021 0 308 1,123$711,490.66 0RFP Rcvd LocalThe Southeastern Section of the AUA (SESAUA) Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending 0 3,980 13,25425$6,839,521.91 0Event Count: $0.00 Status:TURNED CANCELLED American Express / S. Krawczyk 3/11/2018 3/15/2018 0 200 475$258,195.99 0RFP Rcvd LocalNAPOCCorporateCvent $0.00newPlanner Cancelled RFP HelmsBriscoe 2/9/2019 2/14/2019 0 60 184$228,475.64 0RFP Rcvd NationalU of I 2019 Winter Retreat Education Cvent-Debi Knows $0.00repeatPlanner Cancelled RFP HelmsBriscoe 1/15/2018 1/17/2018 0 60 180$83,080.29 0RFP Rcvd NationalHorizon Discovery Sales Conference Jan 2018 Corporate Cvent-Debi Knows $0.00newPlanner Cancelled RFP HelmsBriscoe 2/8/2018 2/11/2018 0 20 60$38,838.95 0RFP Rcvd LocalHealthSource Chiropractic Medical/Pharma/Health & Wellness Cvent $0.00newPlanner Cancelled RFP IMN Solutions 1/5/2022 1/14/2022 0 435 2,163$1,355,626.08 0RFP Rcvd National2022 SDA NAD Adventist Ministries Convention SMERF Cvent $0.00repeatRFP Pending Positronic Ind. Inc.1/8/2018 1/12/2018 0 35 140$83,503.44 0RFP Rcvd NationalAMER Sales Meeting Cvent $0.00 Planner Cancelled RFP 0 810 3,2026$2,047,720.39 0Event Count: $0.00 Printed: 1/10/2018 Page: 28 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 28 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED DEFINITE ConferenceDirect / M. Klinkradt 11/14/2017 11/18/2017 0 80 245$110,420.52 0RFP RcvdNCSL 2017 Fiscal Leaders Meeting and SALT Task Force Cvent-Debi Knows $0.00repeatBooked Business ConferenceDirect / S. Gates 1/8/2017 1/15/2017 0 50 197$138,917.38 0RFP RcvdAmphenol Advanced Sensors Corporate Cvent-Debi Knows $0.00newPlanner never responded to our follow up Booked Business Fidelity & Guaranty Life 12/9/2017 12/11/2017 0 12 36$19,432.58 0RFP RcvdFGL EC Offsite Insurance Cvent $0.00newBooked Business Globaux Source 11/12/2017 11/13/2017 0 13 26$14,164.40 0RFP RcvdHalftme Meeting November 12-14, 2017 Education Houston Texas $0.00newBooked Business Hamilton Meetings & Incentives 1/30/2019 2/3/2019 0 14 56$30,812.78 0RFP RcvdGreater Michigan Ford Board Annual Planning Session 2019 Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 8/3/2018 8/7/2018 0 115 245$133,551.59 0RFP Rcvd2018 FLCMAA Summer Conference Series Corporate Cvent $0.00newBooked Business HelmsBriscoe 8/14/2017 8/15/2017 0 32 33$23,372.42 0RFP RcvdVerizon Wireless B2B Planning Meeting Oberbroeckling Corporate Cvent-Debi Knows $0.00newBooked Business HelmsBriscoe 2/22/2018 2/23/2018 0 20 40$26,012.51 0RFP RcvdBernard Health Meeting Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00newBooked Business Legacy Event Management Inc 2/6/2019 2/10/2019 0 72 241$158,754.12 0RFP RcvdPresidents Forum SMERF Website $0.00newBooked Business Merrimack College 3/15/2018 3/15/2018 0 0 0$0.00 0RFP Rcvd LocalMerrimack College in Naples Education $0.00newBooked Business Parker Conference Management, Inc. 5/29/2018 6/3/2018 0 115 400$216,972.15 0RFP Rcvd2018 Women's Summit and C-Suite Leadership Conference Association-Meetings, Conventions Encounter $0.00newBooked Business 0 523 1,51911$872,410.45 0Event Count: $0.00 Printed: 1/10/2018 Page: 29 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 29 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED LOST American Express / S. Krawczyk 3/11/2018 3/15/2018 0 200 475$258,195.99 0RFP Rcvd LocalNAPOCCorporateCvent $0.00newPlanner Cancelled RFP ASME 10/17/2017 10/21/2017 0 15 19$25,428.01 0RFP RcvdB20 Standards Committee Meeting Corporate Repeat Planner $0.00newLost Business ConferenceDirect / M. Klinkradt 2/8/2018 2/11/2018 0 40 100$72,841.33 0RFP RcvdCECO Southesast End of year Meeting Corporate Cvent-Debi Knows $0.00repeatLost Business ConferenceDirect / S. Gates 1/16/2018 1/19/2018 0 65 235$139,275.93 0RFP Rcvd LocalAmphenol GIS Regional Sales Meeting Tech Cvent-Debi Knows $0.00repeatLost Business Eppendorf North America 1/26/2018 1/31/2018 0 181 757$436,221.91 0RFP Rcvd Local2018 Eppendorf North America Sales Meeting Corporate Networking $0.00newLost Business Evolution Event Solutions 1/19/2018 1/28/2018 0 140 577$214,382.81 0RFP Rcvd2018 EFS National Sales Conference $0.00repeatLost Business Exceptional Site Selections 9/19/2017 9/22/2017 0 48 87$38,051.41 0RFP RcvdXSITE 2018 Cvent-Debi Knows $0.00repeatLost Business Executive Group Travel Inc 1/9/2018 1/12/2018 0 70 160$160,794.81 0RFP Rcvd NationalApplause Boston Tech Company Tech Incentive Travel Exchange $0.00repeatLost Business Hamilton Meetings & Incentives 1/31/2018 2/3/2018 0 14 56$30,812.78 0RFP RcvdGreater Michigan Ford Board Annual Planning Session 2018 Corporate $0.00newLost Business HelmsBriscoe 9/10/2017 9/12/2017 0 45 135$57,458.23 0RFP RcvdSher-Wood Florida Meeting Corporate Cvent $0.00newLost Business HelmsBriscoe 1/31/2018 2/2/2018 0 150 300$205,864.30 0RFP RcvdCenturyLink National Sales Kickoff 2018 Corporate Cvent-Debi Knows $0.00repeatRFP Pending HelmsBriscoe 2/25/2018 2/28/2018 0 78 242$160,532.91 0RFP Rcvd NationalNational Sales Managers Meeting Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00repeatLost Business Printed: 1/10/2018 Page: 30 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 30 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED LOST HelmsBriscoe 1/17/2018 1/20/2018 0 27 81$49,430.85 0RFP RcvdBioventus Surgical Sales Meeting Cvent-Debi Knows $0.00 Lost Business HelmsBriscoe 1/25/2019 2/1/2019 0 170 734$447,703.20 0RFP Rcvd NationalVirbac 2019 NSM Repeat Planner $0.00repeatLost Business HelmsBriscoe 4/30/2018 5/4/2018 0 65 260$147,181.60 0RFP RcvdNova Biomedical National Sales Meeting 2018 Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 10/8/2018 10/11/2018 0 90 235$348,259.35 0RFP RcvdFASBO 2018 Association-Meetings, Conventions Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 1/23/2018 1/26/2018 0 45 104$73,300.71 0RFP RcvdNational Marrow Donor Program Medical/Pharma/Health & Wellness Cvent $0.00newLost Business HelmsBriscoe 2/6/2021 2/14/2021 0 570 2,474$1,730,123.07 0RFP RcvdAnnual 2021 Corporate Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 2/5/2022 2/13/2022 0 570 2,474$1,730,123.07 0RFP RcvdAnnual 2022 Corporate Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 10/19/2017 10/21/2017 0 13 17$14,024.44 0RFP RcvdFL State Assoc of Minister Wives & Minister Widows Association-Meetings, Conventions Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 2/1/2020 2/9/2020 0 570 2,474$1,712,205.09 0RFP RcvdAnnual 2020 Corporate Cvent-Debi Knows $0.00newLost Business HelmsBriscoe 1/27/2018 2/6/2018 0 228 1,209$757,646.01 0RFP Rcvd2018 Annual Sales Meeting Corporate Cvent $0.00newLost Business HelmsBriscoe 1/21/2018 1/24/2018 0 42 118$51,421.26 0RFP Rcvd NationalInfinidat SKO 2018 Corporate Cvent-Debi Knows $0.00repeatLost Business JHG Marketing 10/24/2017 10/30/2017 0 30 210$95,936.84 0RFP Rcvd LocalFlorida Department of Children and Families: Food for Florida Program (Statewide) Government Repeat Planner $0.00newLost Business Printed: 1/10/2018 Page: 31 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 31 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED LOST KEY2ACT 4/23/2020 5/6/2020 0 362 1,227$0.00 0RFP Rcvd NationalKey2Act Synergy 2020 Corporate Cvent $0.00newLost Business 0 3,828 14,76025$8,957,215.91 0Event Count: $0.00 Status:TURNED TENTATIVE American Express / L. Anderson 1/22/2018 1/23/2018 0 40 80$44,979.27 0RFP Rcvd LocalEnerNOC Meeting, January 2018 Corporate Cvent-Debi Knows $0.00newRFP Pending American Express / M. Acosta 1/23/2019 1/27/2019 0 67 173$93,871.47 0RFP Rcvd LocalDePauw University Board of Trustees Retreat Education Cvent $0.00newRFP Pending American Express / S. Krawczyk 3/11/2018 3/15/2018 0 200 475$258,195.99 0RFP Rcvd LocalNAPOCCorporateCvent $0.00newPlanner Cancelled RFP American Express / S. Krawczyk 2/23/2019 3/2/2019 0 425 1,457$0.00 0RFP Rcvd Local2019 National Customer Development Meeting Corporate Cvent $0.00newRFP Pending American Express / S. Krawczyk 6/1/2018 6/7/2018 0 200 472$228,712.03 0RFP Rcvd LocalNAPOC - June Dates Corporate Cvent-Debi Knows $0.00newRFP Pending Artcraft Management, Inc.1/22/2018 1/24/2018 0 4 12$6,339.97 0RFP Rcvd LocalCorporate Event for Artcraft Management, Inc. Corporate Cvent $0.00newRFP Pending Blueprint Software Systems 11/6/2018 11/8/2018 0 150 450$328,456.13 0RFP Rcvd International2018 Blueprint Conference Cvent $0.00 RFP Pending Conference Direct 5/5/2019 5/9/2019 0 64 264$106,543.16 0RFP Rcvd LocalEssendant Pinnacle Southern Florida 2019 Corporate Cvent $0.00newRFP Pending Conference Solutions International 9/28/2018 10/3/2018 0 52 176$53,668.05 0RFP Rcvd NationalSupernus Managers Meeting Sept 2018 Medical/Pharma/Health & Wellness Cvent-Debi Knows $0.00repeatRFP Pending Printed: 1/10/2018 Page: 32 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 32 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED TENTATIVE ConferenceDirect / Jim Murdock 5/15/2018 5/19/2018 0 70 204$115,222.90 0RFP Rcvd NationalInsight East & Major Client Appreciation 2018 Cvent-Debi Knows $0.00 RFP Pending Destinations, Meetings, and Incentives, Inc. 2/18/2019 2/23/2019 0 145 415$299,447.56 0RFP Rcvd LocalAWPA Annual Conference Association-Meetings, Conventions Repeat Planner $0.00newRFP Pending HelmsBriscoe 7/13/2018 7/15/2018 0 40 86$33,383.43 0RFP Rcvd LocalSelles/Deskovich Wedding Wedding Cvent $0.00newRFP Pending HelmsBriscoe 8/23/2018 8/25/2018 0 60 123$51,921.98 0RFP Rcvd LocalEspiritu Santo y Fuego SMERF Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 2/20/2021 2/23/2021 0 262 713$333,264.53 0RFP Rcvd NationalEnergy Insurance Mutual Risk Managers Meeting 2021 Cvent-Debi Knows $0.00 RFP Pending HelmsBriscoe 10/6/2018 10/8/2018 0 20 57$0.00 0RFP RcvdRoyal Cup Coffee Corporate Cvent-Debi Knows $0.00newRFP Pending HelmsBriscoe 1/31/2018 2/2/2018 0 150 300$205,864.30 0RFP RcvdCenturyLink National Sales Kickoff 2018 Corporate Cvent-Debi Knows $0.00repeatRFP Pending IMN Solutions 1/5/2022 1/14/2022 0 435 2,163$1,355,626.08 0RFP Rcvd National2022 SDA NAD Adventist Ministries Convention SMERF Cvent $0.00repeatRFP Pending IMN Solutions 5/1/2018 5/5/2018 0 35 120$53,788.81 0RFP Rcvd Local2018 NALP Strategic Board Planning Meeting Association-Meetings, Conventions Cvent $0.00newRFP Pending JNR Incorporated 2/27/2019 3/6/2019 0 295 715$439,622.05 0RFP Rcvd Local2019 Annual Dealer Meeting Corporate Cvent $0.00newRFP Pending JW Marriott Marco Island Beach Resort 5/15/2018 5/18/2018 0 100 210$156,685.73 0Rfp enhancementBristol Myers Squibb Medical/Pharma/Health & Wellness $0.00newpending JW Marriott Marco Island Beach Resort 6/10/2020 6/14/2020 0 127 635$861,816.02 0Rfp enhancement LocalFlorida Association of Criminal Defense Lawyers Association-Meetings, Conventions $0.00 pending Printed: 1/10/2018 Page: 33 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 33 of 42 Sales Rep:Debi DeBenedetto Contracted Rooms Attend Peak Rooms Requested Rooms Account Name Event Start Event End Economic Impact Est Actual Event Type ScopeEvent Name SourceMarket Type New/RepeatCurrent Status Status:TURNED TENTATIVE Maritz Travel Company 1/3/2019 1/12/2019 0 420 1,946$1,105,621.75 0RFP Rcvd NationalEndo Pharmaceuticals 2019 National Sales Meeting Rfp # 2 Medical/Pharma/Health & Wellness Successful Meetings =SMU $0.00repeatRFP Pending Meetings Made Easy LLC 2/25/2018 2/28/2018 0 115 257$153,689.75 0RFP Rcvd LocalACFP 2018 Annual GM Conference Corporate Cvent-Debi Knows $0.00newRFP Pending Naples Grande Beach Resort 6/1/2018 6/6/2018 0 110 640$1,051,208.69 0Rfp enhancement LocalFlorida Association of Public Insurance Adjusters Association-Meetings, Conventions $0.00 pending Naples Grande Beach Resort 11/8/2019 11/15/2019 0 105 840$343,814.92 0Rfp enhancementInternational Package Ice Assn Association-Meetings, Conventions $0.00newpending Pfizer 12/7/2018 12/14/2018 0 535 1,840$0.00 0RFP Rcvd Local2019 PIH IM National Managers POA Meeting (ID:46209) Corporate Repeat Planner $0.00newRFP Pending The Kellen Company 2/19/2019 2/23/2019 0 101 346$211,078.51 0RFP Rcvd LocalCPA 2019 Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending VenueQuest 3/12/2019 3/16/2019 0 135 475$297,199.20 0RFP RcvdNCC Annual Dealer Conference Corporate Cvent $0.00newRFP Pending WJ Weiser & Associates, Incorporated 3/15/2021 3/20/2021 0 308 1,123$711,490.66 0RFP Rcvd LocalThe Southeastern Section of the AUA (SESAUA) Association-Meetings, Conventions Cvent-Debi Knows $0.00repeatRFP Pending 0 4,770 16,76729$8,901,512.94 0Event Count: $0.00 0$121,094,528.28388 207,40861,027534Event Count: $58,308.14 Printed: 1/10/2018 Page: 34 of 34Copyright ©2015 iDSS. All Rights Reserved. - January 22, 2018 Detailed Staff Reports 12 34 of 42 The News-Press - 12/21/2017 Page : D01 Copyright 2017, The News-Press. Use of this site signifies your agreement to the Terms of Service and Privacy Policy/Your California Privacy Rights , updated March 13, 2007. December 21, 2017 11:23 am (GMT +5:00) Powered by TECNAVIA Copy Reduced to 51% from original to fit letter page JoNell Modys Fort Myers News-Press USA TODAY NETWORK – FLORIDA The News-Press ❚THURSDAY, DECEMBER 21, 2017 ❚1D GoCoastal GET OUTDOORS IN SOUTHWEST FLORIDA It’s been more than three months since Hurricane Irma slammed into Southwest Florida and stories of re- newal and recovery at attractions and hotels continue to brighten the out- look for Florida’s Paradise Coast as we head into the holidays and the busy winter visitor season. Night Lights in the Garden Naples Botanical Garden is aglow with its magical and truly amazing Night Lights in the Garden annual event. As I strolled on a recent night from the Asian garden bathed in red lights to the enchanting Florida Garden lit with blues and greens, I heard sever- al people commenting on the amazing recovery the garden made after Irma. It’s now hard to see evidence of the ex- tensive damage caused by the storm. The outpouring of strength and support of garden visitors, members, staff and a team of post-Irma rescue arborists lives on as the garden continues its steady regrowth, evidenced by the looks of wonder on visitors’ faces. See Night Lights in the Garden Naples Grande Beach Resort reopened to guests on Dec. 15 after renovations and repairs due to Hurricane Irma. BRITTNEY KLEIS REJOICE IN RENEWAL Florida’s Paradise Coast attractions, hotels are steadily recovering from Irma The Florida Garden at Naples Botanical Garden is bathed in hues of blue and green during the annual Night Lights in the Garden event.JONELL MODYS See TOURISM, Page 2D The holidays are here… time for family and friends, food and drink, and (for some) a big dollop of stress on the side. All the more reason to go for a walk, run or ride. Sure, time can be tight over the next two weeks, with plenty to do, people to see and preparations to make. But there’s always time for a break to get outside and go for a walk, a run or a ride. Why are holidays the right time to exercise? Calories. For many, holidays are based on meals – and those meals are based on a lot of food. Thanks to that, some experts say you could easily gain 5-7 pounds during this period – not necessarily a good plan for an al- ready obese nation. However, includ- ing a regular walk, run or ride in your holiday plans not only helps you burn some calories, it also may lessen your appetite… or at least give you some time not in the vicinity to food. And if you can’t see it, you can’t eat it. Camaraderie. Getting outside for a walk is a great family activity, a chance to move around and focus on BIKEWALKLEE Ho ho ho, go go go this season Special to Fort Myers News-Press See BIKEWALKLEE, Page 2D A snake, two alligators, a bear, a moose, two beavers, an owl and a lit- tle yellow bird live in a cartoon world called Neverglades. They stand — the snake hangs hissing from a tree limb — snarling and looking combative on the cover of what Naples children’s author Sa- bin Johnson hopes will become a force for change. The moose, from Massachusetts, is named Gronk. The beavers are named Hardy and Mason. And they’ve all come from around the country to help Gunther and Gladys Glades defend Neverglades from habitat destruction. That’s the plot of “The Glades,” 10,000 copies of which Johnson hopes to distribute to kids 5 to 8 years old in Collier County, not only to teach a conservation ethic but also a lesson in coming together for a com- mon cause. “I hope it has a pretty big impact,” said Johnson, 40, a Navy veteran who has lived in Naples for the past six years. BOOK NEWS Naples author Sabin Johnson hopes to raise money to illustrate and publish his second children’s book and put it in the hands of Collier students to raise awareness about habitat loss in the Everglades.SABIN JOHNSON Naples author aims to inspire, inform kids in ‘The Glades’ Eric Staats Naples Daily News USA TODAY NETWORK – FLORIDA See ‘GLADES’ BOOK, Page 3D fnpbrd_newspress_12-21-2017_b_d_001.pdf 1 20-Dec-17 19:21:51 January 22, 2018 Detailed Staff Reports 12 35 of 42 The News-Press - 12/21/2017 Page : D02 Copyright 2017, The News-Press. Use of this site signifies your agreement to the Terms of Service and Privacy Policy/Your California Privacy Rights , updated March 13, 2007. December 21, 2017 11:24 am (GMT +5:00) Powered by TECNAVIA Copy Reduced to 77% from original to fit letter page each other a little more, perhaps to catch up with people who you haven’t seen for a while or have a little quiet for a serious talk. Finding activities you can share is also a great icebreaker if you’re getting together with people you don’t know that well… or a good “time out” if you’re spending a little too much time with people you know a little too well. Calm. Walking, running or riding also can get you a little “me” time, often in short supply during the hectic holi- days. It can settle your thoughts and boost your spirits, helping you shake ei- ther the cobwebs or the crazies at a time of year fraught with both. If you’re in the habit to regularly walk, run or ride, be sure you stay on track during the holiday break… maybe not as often as you usually do, but at least on a regular basis. And if you have not gotten that habit, this could be a good time to start… and to avoid being part of that post-holiday hike in exercise efforts by already being on board. It just might be the best gift you give yourself this holiday season. Speaking of gifts, if you’re looking for a last-minute idea for a walker, runner or cyclist… really! Have you looked at the calendar? Didn’t you realize Christmas is Monday? Actually, having a real (and really short) deadline focuses the mind – and takes a lot of choices off the table (unless you’re willing to fork over for express shipping). But you’re not out of luck… yet. Get yourself to a bike shop, running store or sporting goods big-box, and take a look around or ask one of the ex- perts on hand. Think of the things your runner/walker/cyclist uses (and re- places) regularly or something for which they could always use a spare. If they’re new to the activity, ask someone what a novice would really appreciate (or really needs even if they don’t know it). When in doubt, there always are gift cards to let the recipient select their own gift – generic, true, but often a good ap- proach if your runner or cyclist has strong preferences in gear or is working to purchase something pricey toward which a gift card could be applied. If all else fails, give them the gift of your time – either to join them in their favorite activity, or to do something for them that will free up some time for them to go walk, run or ride. No one ever says “no” to having more time for fun. Ken Gooderham writes this on behalf of BikeWalkLee, a community coalition raising public awareness and advocat- ing for complete streets in Lee County — streets that are designed, built, operated and maintained for safe and conve- nient travel for all users: pedestrians, bicyclists, motorists, and transit riders of all ages and abilities. Information, statistics and background online at www.BikeWalkLee.org. BikeWalkLee Continued from Page 1D Seniors, take a survey! Carol Kachadoorian, a transportation planner with Toole Design Group, is doing research on seniors who cycle. She has launched a survey for cyclists 50 years and older, which includes an option to complete an online journal of two cycling trips. The survey should take no more than 10 minutes to complete. It will remain open for several months in order to get the greatest number of responses. Go to https://www.surveygizmo.com/s3/3879293/Active-Seniors-Cycling- Survey to take the survey. Ready to ride or run? Run:Not much on the schedule for the week between Christmas and New Year’s. There’s a 5-mile Hill Run at Marco Island this Saturday and a 5K coupled with a “polar plunge” Jan. 1 in Naples. Details for both at gcrunner.org. Enjoy the rest, because the running schedule fills fast once we get into January. Ride:You can ride out the old year with the Critical Mass Cape Coral ride Friday, Dec. 29, followed the next day with the Saturday morning Slow Roll in downtown Fort Myers. For night rides lights are required, helmets recom- mended, and details and sign-up info is online at meetup.com/Biking- SWFL/events. Both:You’ll have tris of every size Saturday-Sunday, Jan. 6-7, when the HITS Triathlon Naples races come back to town. Distances range from open, sprint, Olympic, half-Ironman and Ironman. Half and full Ironman Saturday, the rest on Sunday, starting from Vanderbilt Beach in Naples. Details at hitstriathlonseries.com/naples-fl. 2D ❚THURSDAY, DECEMBER 21, 2017 ❚THE NEWS-PRESSDad’s changing diet worrisome to daughterDear Annie: Last weekend, I got a text from my dad that said: “I’m going vegan LOL.” (Yes, he says “LOL.” He’s hip like that.) I laughed and brushed it aside, but during din-ner last night, he and my stepmom told me they are serious about it. It definitely took me by surprise, but I was supportive and excited about the idea, so much so that I even went with him to Barnes & Noble to pick out an awesome vegan cookbook. But since then, I’ve been having a strangely emotional reaction to his decision.We love to eat. That’s our “thing.” We go out to dinner, try new, unusual cuisines and eat our way through new cities when traveling. He even seri-ously considered taking a leave from work to audition for a Food Network show. Some of my best memories involve meals we’ve shared. And now what? I’ll order sashimi, and he’ll have ... seaweed? I have no issue with the decision itself; I’ve done every juice cleanse and 30-day challenge under the sun — and I love me some seaweed. I actually find the choice quite admirable.What I realized is that the child in me is afraid that a piece of our relationship will be lost. Through my parents’ (nasty) divorce, no matter how things were between them or between us — no matter when new people came into the picture and old people left — whenever we sat down at the table, all of the yuckiness melted away. This feels like one more thread of consistency and connection being cut.Are there any actions you suggest I take to move forward?— Herbivore DilemmaDear Herbivore Dilemma: You are clearly a thoughtful person to have such insight into your emotions and their roots. Perhaps this is the oppor-tunity you’ve needed to express some long-held feelings. Talking through these concerns will bring you closer than ever. And with time, you’ll find out that it was never about the food; it was about sit-ting down together.DearAnnieDEARANNIE@CREATORS.COM MARMADUKEZIGGY nightly through Saturday, then again Dec. 26-30 and Jan. 1-3. Purchase tickets online in advance at naplesgar- den.org. Prices vary depending on the night selected. A Grander Naples Grande Naples Grande Beach Resort cele- brated its much-anticipated reopening last week, 96 days after Irma tore holes in the resort’s roof, letting in damaging rain and winds. The entire staff was kept on the payroll and many pitched in to work on repairs and cleanup at the re- sort, which turned into a powerful and meaningful team-building event. Pay a visit to the new lobby bar Man- tra, serving an Asian-inspired menu from 4 to 11 p.m. daily. Fans of the weekly #BubbleQ Friday Happy Hour will be pleased to know the tradition continues with progressively-priced flutes of Veuve Clicquot starting at $5 at 5 p.m., $6 at 6 p.m. and so on along with bar- beque fare and more. The resort reopened with 90 of its 474 rooms available. New guestroom floors are reopening every few days with all rooms expected to be available in January. Museum of the Everglades The Museum of the Everglades in Ev- erglades City is back open after being flooded by water and over a foot of mud. Hanging in the Pauline Reeves Gallery are “Images of Irma,” a collection of powerful black and white photographs by JohnBob Carlos depicting Irma’s ar- rival, cleanup and recovery in Ever- glades City and Chokoloskee. On the horizon for the new year, the museum is gearing up for an integrated exhibit coming in January celebrating the 60th anniversary of the making of the film Wind Across the Everglades that starred Burl Ives, Christopher Plummer and Gypsy Rose Lee, and introduced Pe- ter Falk in his first film role. The exhibit will feature newsreel footage of the cast and crew arriving in Everglades City and behind-the-scenes photos from the set. Since the film de- picted plume hunting in the Everglades, there will be a companion exhibit on the history of plume hunting, including the official memorial plaque to Guy Bradley, the early game warden who was shot and killed by plume hunters in the Ever- glades. There will be a public screening of Wind Across the Everglades in the museum’s parking lot on Jan. 27 with an introduction by K.C. Schulberg, nephew of Budd Schulberg, the film’s screen- writer and editor. JoNell Modys is the public relations and communications manager for the Naples, Marco Island, Everglades Con- vention and Visitors Bureau, the tourism marketing organization for Collier Coun- ty where nearly 1.8 million visitors annu- ally provide an economic impact of near- ly $2 billion and support over 37,000 local jobs. Check the destination website, para- disecoast.com, for more ideas on what to see and do in Florida’s Paradise Coast. Share your photos on Facebook, Insta- gram and Twitter using #ParadiseCoast. Tourism Continued from Page 1D January 22, 2018 Detailed Staff Reports 12 36 of 42 January 22, 2018 Detailed Staff Reports 12 37 of 42 USA Today’s 10 Best Reader’s Choice poll recently voted Naples, Florida the nation’s top “Best Destination for Luxury Travelers,” leaving high-roller contenders such as Beverly Hills, Palm Beach, Maui, and Aspen in the dust. Good call, since what’s not to love about this charming resort town with its vibrant cultural scene, huge selection of eclectic restaurants (many with outdoor patios) and historic designer shopping streets, surrounded by a gorgeous tropical backdrop. If you’re planning on taking a trip to the Eastern city next year, here are some quick recommendations for accommodations, dining and shopping: Where to Stay Naples Grande Beach Resort is one of the more glam properties in Florida, particularly after its $18 million renovation by new owners Northwood Hospitality. They managed to keep the grand dame’s presence from its Waldorf Astoria days, but tastefully converted it to a more casual-luxury property. It still offers the same amenities such as a spa; 8,000-square-foot fitness center; 18-hole, Rees Jones-designed golf course; 15 tournament-grade tennis courts; and three swimming pools. Plus it’s all wrapped up in a more come-as-you-are environment, whether you’re wearing flip-flops or Jimmy Choos. Don’t miss the property’s “V2+U Happy Hour” featuring Champagne (including $5 flutes of Veuve Clicquot Yellow Label) and small bites. January 22, 2018 Detailed Staff Reports 12 38 of 42 Photo Credit: The Continental Where to Dine Sea Salt I popped into Sea Salt for a lunch, but as soon as the server brought me a basket of hot crusty bread served with a side of olive oil and an amuse-bouche of delicately-seasoned cauliflower soup, I knew I was in for something extraordinary. I later learned that Chef Fabrizio Aielli has won numerous awards for his innovative cuisine based on impeccably- sourced products that he embellishes from his stock of over 100 different varieties of plain and infused flavored salts. For an unforgettable epicurean splurge, reserve the kitchen Chef’s Table, where you can watch as their team of master chefs whip up a multi-course culinary extravaganza. The Continental The Continental provides the ideal pairing of steak—featuring American Black Angus, Certified Italian Piedmontese or Wagyu steaks from Australia and Japan—and innovative craft cocktails in an artsy indoor/outdoor setting. Killer apps include Caviar Parfait, Seared Foie Gras and (no surprise here) a fabulous Steak Tartare. For an entrée, don’t miss the Continental Burger made from Kobe beef trimmings. During the week, nab a spot at the lively bar for their happy hour which features half-off cocktails and live entertainment seven days a week. January 22, 2018 Detailed Staff Reports 12 39 of 42 Photo Credit: Janice Nieder Pinchers Crab Shack This highly successful seafood chain lives up to its tagline of “You Can’t Fake Fresh.” If you’re jonesing for crab, Pinchers Crab Shack has you covered, offering fresh Snow, King crab, soft shell, blue and Maryland-style blue crabs. It’s also worth the trip to visit during their famed stone crab claws season running from October 15 through May 15. The restaurant is the largest purveyor of stone crab claws in the region. Tulia Downtown Naples’ Osteria Tulia, which resembles an exquisitely-restored old world Italian farmhouse, offers the perfect setting for innovative peasant-style dishes created by local fan- fave Chef Vincenzo Betulia. This year the restaurant was voted “Best Restaurant” and “Best New Chef” in the Naples Illustrated Dining Awards. Capitalizing on his success Betuilia opened Bar Tulia, Southwest Florida’s first Italian gastropub right next door. Show up early before your dinner, so you’ll have time to join the lively scene at Bar Tulia. Try some hidden gems culled from small wineries and craft breweries to pair with their addictive crispy chili & fennel salty pig ears. January 22, 2018 Detailed Staff Reports 12 40 of 42 Photo Credit: Janice Nieder Attractions & Shopping The Baker Museum Before you head to the shops, stop in at The Baker Museum, to see their fab new exhibit Yves Saint Laurent + Halston: Fashioning the ’70s. This impeccably-curated show, organized by The Museum at FIT, presents a fascinating comparison of two of the best- known fashion designers in recent history. The show runs until March 6, 2016. Before you leave, ask one of the guards to point out Dale Chihuly’s Persian Ceiling, a kaleidoscope of glimmering glass sea shapes. Third Street South It’s virtually impossible to walk down historic Fifth Avenue or Third Street South, without acquiring a few well stuffed bags filled with exclusive designer fashions from the many boutiques and galleries that line these impeccable manicured, pedestrian-friendly shopping areas. Both offer free music and entertainment on select Thursday evenings throughout the year. The Third Street Farmers’ Market, held every Saturday morning, overflows with fresh produce, tasty prepared foods (shout out for the scrumptious Fire and Rice Paella), flowers and handmade crafts. Check out SeaThings’ amazing starfish and sea urchin lamps. January 22, 2018 Detailed Staff Reports 12 41 of 42 Since it’s said that Naples has the second highest proportion of millionaires per capita than anywhere else in the country, it’s not surprising that there is no shortage of upscale consignment stores as well. A few blocks from luxurious Fifth Avenue brings you to the Treasure Trail, a second-hand heaven consisting of over 20 resale shops continually restocked by wealthy residents cleaning out their closets. Photo Credit: Marilyn’s Distinctive European Fashion Marissa Collections I had the sincere pleasure of meeting Marissa while she was running around the store (barefoot) looking for just the right outfit to wear to a gala that evening. She was delightfully down-to-earth for someone hailed as the “Queen of Chic” by Naples’s most discerning shoppers Marissa and her husband Burt Hartington began Marissa Collections in 1975, with an unwavering commitment to “helping clients develop their individual style through personalized service (by refreshingly non-stuffy stylists) and an extraordinary selection.” She uses her taste to hone in on the season’s must-haves which run the gamut from a trendy Alexander McQueen double-headed skull bracelet to a Marchesa gold embroidered tulle gown, all imaginatively displayed in their pretty-in-pink, 10,000-square-foot location. Marilyn’s Distinctive European Fashion It’s easy to lose track of time playing dress-up at Marilyn’s Distinctive European Fashion and plundering through dresser drawers filled with handcrafted jewelry made from metals, stones, crystals, Venetian glass and resins. The shop also includes exclusive, impeccably-tailored Italian and French blouses, that Marilyn discovered on one of her many European buying trips. If you’ve never worn a hat before, let Marilyn patiently guide you through her extensive hat collection including several by designer Philip Treacy who created some of Lady Gaga’s masterpieces. Marilyn is another second-generation style maven, having picked up invaluable skills from working as a young girl at her mother’s clothing store. For more fashion advice or personalized service check out Hellman’s website which offers many complimentary seminars including Picking the Right Hat or the popular Reviewing your wardrobe for the New Year. January 22, 2018 Detailed Staff Reports 12 42 of 42