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Backup Documents 09/26/2017 Item #16E 8 ORIGINAL DOCUMENTS CHECKLIST & ROUTING SLIP THE BOT8 ARD OF COUNTY COMM ACCMPANY ALL ORIGINAL S IO ERSDOCOFFICE FOR UMENTS GNSENTOAju E Print on pink paper. Attach to original document. The completed routing slip and original documents are to be forwarded to the County Attorney Office at the time the item is placed on the agenda. All completed routing slips and original documents must be received in the County Attorney Office no later than Monday preceding the Board meeting. **NEW** ROUTING SLIP Complete routing lines#1 through#2 as appropriate for additional signatures,dates,and/or information needed. If the document is already complete with the exception of the Chairman's signature,draw a line through routing lines#1 through#2,complete the checklist,and forward to the County Attorney Office. Route to Addressee(s) (List in routing order) Office Initials Date 1. County Attorney Office County Attorney Office 2. BCC Office Board of County ZNA K.b--)\ Commissioners a'kkl�/ c'tZ,.N`—\ 3. Minutes and Records Clerk of Court's Office \S/s' a\2A\t—\ 4. Procurement Services p �Iclr RFs b(.0s, 171 r-) 'd'. PRIMARY CONTACT INFORMATION Normally the primary contact is the person who created/prepared the Executive Summary. Primary contact information is needed in the event one of the addressees above,may need to contact staff for additional or missing information. Name of Primary Staff Barbara Lance for Sandra Herrera Contact Information 239-252-8998 Contact/ Department Agenda Date Item was 04-2717 Q_o�) / r� Agenda Item Number 16.E)1 Approved by the BCC [ V Type of Document Assumption Agreement Number of Original <2- Attached Documents Attached PO number or account N/A Collector Solutions JetPay FL number if document is to be recorded INSTRUCTIONS & CHECKLIST Initial the Yes column or mark"N/A"in the Not Applicable column,whichever is Yes N/A(Not appropriate. (Initial) Applicable) 1. Does the document require the chairman's original signature AMP OK P..) 2. Does the document need to be sent to another agency for ad.' .nal signa . If yes, N/A provide the Contact Information(Name;Agency;Address;Phone)on an attached sheet. 3. Original document has been signed/initialed for legal sufficiency. (All documents to be BL signed by the Chairman,with the exception of most letters,must be reviewed and signed by the Office of the County Attorney. 4. All handwritten strike-through and revisions have been initialed by the County Attorney's N/A Office and all other parties except the BCC Chairman and the Clerk to the Board 5. The Chairman's signature line date has been entered as the date of BCC approval of the N/A document or the final negotiated contract date whichever is applicable. 6. "Sign here"tabs are placed on the appropriate pages indicating where the Chairman's BL signature and initials are required. 7. In most cases(some contracts are an exception),the original document and this routing slip N/A should be provided to the County Attorney Office at the time the item is input into SIRE. Some documents are time sensitive and require forwarding to Tallahassee within a certain time frame or the BCC's actions are nullified. Be aware of your deadlines! 8. The document was approved by the BCC on 09/2/2017 and all changes made during the meeting have been incorporated in the attaclMlocument. The County Attorney's Office has reviewed the changes,if applicable. 9. Initials of attorney verifying that the attached document is the version approved by the BCC,all changes directed by the BCC have been made, and the document is ready for the Chairman's signature. 16E8 ASSUMPTION AGREEMENT This Assumption Agreement is made and entered into on this 211,4h of St.plifih&.f 2017, by and between JetPay Payment Services, FL, LLC ("JetPay FL") and Collier County, a political subdivision of the State of Florida("County"). WHEREAS,on July 26,2011 (Agenda Item#16.C.3)the County entered into an agreement with CollectorSolutions, Inc., for credit card and Automated Clearing House (ACH) processing, hereinafter referred to as "Agreement" and attached hereto as Exhibit A; and WHEREAS, JetPay FL represents and warrants to the County that through a series of mergers and name changes, JetPay FL is now the successor in interest to CollectorSolutions, Inc., with respect to the Agreement. NOW THEREFORE, IN CONSIDERATION of the mutual promises in this Assumption Agreement, and for other good and valuable consideration, the receipt and sufficiency of which are acknowledged by the parties, it is agreed a§ follows: 1. JetPay FL accepts and assumes all rights, duties, benefits, and obligations under the Agreement, including all existing and future obligations to pay and perform under the Agreement. 2. JetPay FL will promptly deliver to County evidence of insurance consistent with the Agreement. 3. Notice required under the Agreement to be sent to JetPay FL shall be directed to: JetPay Payment Services, FL, LLC 316 S Baylen Street, Suite 590 Pensacola, Florida 32502 Main Phone: 850-444-9330; Fax: 850-444-9331 Attn: Chris Battel 4. Further supplements to, or modifications of, the Agreement shall be approved in writing by both parties. 5. The County hereby consents to JetPay FL assumption of the Agreement in order to continue the services provided under Agreement. No waivers of performance or extensions of time to perform are granted or authorized. The County will treat JetPay FL as CollectorSolutions, Inc., for all purposes under the Agreement. Except as provided herein, all other terms and conditions of the Agreement remain in full force and effect. [17-PRC-03367/1358376/1] Page 1 of 2 0 16E8 IN WITNESS WHEREOF,the undersigned have executed and delivered this Assumption Agreement effective as of the date first above written. JETPAY PAYME 'N .ERV ICES,FL,LLC Witne.s•s: 4 kallais. , al A_A-Ar.me: I' Print ame Print N. _�,, � 4-• 4 411 - . nt. ''..iiiiiim—dgisamm- op _ i 0 Title Print Name ATTEST: BOARD OF COUNTY COMMISSIONERS DWIGHT E. BROCK, CLERK COLLIE' • Y, FLORIDA A By: C -att \� u //jj .i.i U ( BY: ..4/� -►- Clerk PENNY TAiD'!S ' CHAN A -st a to tiling sic natu • • ly., Approv i• . o 1 o - -gality: 141tifiti i UM Jeffrey 1 K1. kow County ' o t• Item# .tLo Agenda a-21g-•h Date i 'd a + [17-PRC-03367/1358376/1] Page 2 of 2 �� 40 EXHIBIT A ,\SOLUTIONS This Agreement is BETWEEN: CollectorSolutions, Incorporated 316 South Baylen Street Suite 590 Pensacola, Florida 32502 Referred to herein as 'CSI' AND COLLIER COUNTY, BOARD OF COUNTY COMMISSIONERS 3327 Taniiarrii Trail East Napes, FL. 3,1112 Referred to herein as 'the Client' Collectively referred to as 'the Parties' WHEREAS: CSI provides Internet-based financial services, including timely credit card and/or electronic check (eCheck) payment processing. CSI possesses the technical framework and personnel to process credit card and/or electronic check (eCheck) payments of account customers of the Client. As provided for by CSI's web-based eCollections Portal,the Client can, at its own discretion, make a multiple of services available to its account customers at various times via various collection modes, for various payment types, and by various payment methods. Initials: CSI: Client: Rev# 122810 Page 1 of 17 16E8 p4\ SOLUTIONS CSI has agreed to provide such services in accordance with the pricing set forth in Appendix "A.1" attached hereto. NOW, THEREFORE In consideration of the covenants to be kept and performed by the Parties, it is agreed: [Remaining page left blank intentionally] Initials: CSI: Client: Rev#122810 Page 2 of 17 16E8 { ASOLUTItONS DEFINITIONS The following words, terms and phrases, when used in this Agreement, shall have the meanings ascribed to them in this section. ACH: Automated Clearing House - group of processing institutions linked by a computer network to process electronic payment transactions between financial institutions. Business Day: All week days except Saturday and Sunday and holidays established by the Federal Reserve System. Check Truncation: The physical presentment of a paper check that is electronically imaged and captured. Convenience Fee: Fee charged by CSI for the processing of payments on behalf of the Client. The amount of the fee, the form of the fee ('passed-on'to the payer or 'absorbed' by the client), and the party responsible for the fee (the Client or the Payer) under the terms of this Agreement are set forth in Appendix 'A.1'. Credit Card: A U.S. issued American Express, Discover, MasterCard, or Visa. DDA: Direct Deposit Account is a bank account maintained by the Client to receive fund remittances from CSI and/or to which CSI will make correcting debits in the event of chargebacks and/or returns. Initials: CSI: Mt() Client: Rev# 122810 Page 3 of 17 16E8 SOLUTIONS eCheck: An electronic representation of a paper check utilized to authorize a direct payment of charges against the checking or savings account of the Payer in the form of an ACH debit transaction. An instance of an eCheck may be created by the Payer via manual user-entry or automated Check Truncation. Force Majeure: To include natural disasters, such as, hurricanes, floods, and earthquakes, system failures, such as, Telephone, Internet, and Power outages financial failures, such as, Federal Reserve financial and processing-platform failures, as well as, war, riots or other major social upheavals. Merchant Account: The credit card account established by a bank which deposits CSI credit card funds into the Settlement Account for subsequent transfer into the DDA of the Client. This account is the property of the Client and is arranged through a bank designated by the Client. NACHA: National Automated Clearing House Association - develops operating rules and business practices for the Automated Clearing House (ACH) Network and for electronic payments in the areas of Internet commerce, electronic bill and invoice presentment and payment (EBPP, EIPP), e-checks, financial electronic data interchange (EDI), international payments, and electronic benefits services (EBS). PCI - DSS: Payment Card Industry Data Security Standard -a worldwide information security standard defined by the Payment Card Industry Security Standards Council.The standard was created to help payment card industry organizations that process card payments prevent credit card fraud through increased controls around data and its exposure to compromise. The standard Initials: CSI: Client: Rev#122810 Page 4 of 17 1 6 E8 SOLUTIONS applies to all organizations that hold, process,or exchange cardholder information from any card branded with the logo of one of the card brands. Settlement Account: A bank account at a federally insured banking institution designated by CSI into which credit card payments shall be initially deposited and that result from CSI's processing of payments for the Client. [Remaining page left blank intentionally] Initials: CSI: I1/61/ Client: Rev# 122810 Page 5 of'1 17 0 _ __ 16E8 e-soiurry vs SERVICES CREDIT CARDS CSI shall license and make available to the Client its processing Software and Hosting Services (the "Service" or "Services") for the processing of monetary payments to the Client via credit cards (American Express, Discover, MasterCard, and Visa). All Software provided in the fulfillment of this Agreement shall be the proprietary property of CSI. CSI is an independent contractor for all purposes hereof. This Agreement does not convey an agency status to CSI. Credit card transactions shall be deposited and credited to the Client's Settlement Account. CSI is expressly permitted to move funds from the Settlement Account to the DDA(s) of the Client. The transfer of funds will occur on or before the third business day subsequent to the transaction date. All credit card funds deposited or transferred into the Settlement Account, excluding the CSI Convenience Fee, will remain the property of the Client. [Remaining page left blank intentionally] Initials: CSI: 1 Client: Rev#122810 Page 6 cf 17 1 6 E 8 SOLUTIONS SERVICES (continued) eChecks (ACH) CSI shall license and make available to the Client its processing Software and Hosting Services (the "Service" or "Services") for the processing of monetary payments to the Client via ACH (Savings and/or Checking Accounts). All Software provided in the fulfillment of this Agreement shall be the proprietary property of CSI. CSI is an independent contractor for all purposes hereof. This Agreement does not convey an agency status to CSI. ACH transactions shall be deposited and credited directly to the Client's DDA. CSI is expressly permitted to move funds from the Payer's specified Account to the DDA(s) of the Client. The transfer of funds will occur on or before the second business day subsequent to the transaction date. [Remaining page left blank intentionally) Initials: CSL �� V Client: Rev#122810 Page 7 of 17 16E8 r4\ SOLUTIONS TERMS 1. CSI shall provide, install or make available via electronic means, software necessary for the fulfillment of its Solution at all locations as designated by the Client. 2. CSI shall provide adequate assurance to the Client that all data communicated over or processed or stored on the equipment owned, leased or controlled by CSI shall be secure. Additionally, CSI shall assign a unique identification number to each transaction for security and auditing purposes. 3. Additional Client locations may be added to the CSI Solution at no additional cost to the Client. 4. Certain electronic devices, such as the credit card swipe machine, the eCheck scanner, and the payment receipt printer shall be purchased separately by the Client and are not part of the set-up fee charged by CSI. 5. CS1 shall provide reports, which shall contain transactional data on a daily basis, month-to-date, year-to-date, or from/to dates within a fiscal year, by individuals within agencies of the Client or by system totals. Additionally, reports shall be able to be segregated by the Client distinguishing various levels of transaction analysis. This analysis includes but is not limited to transaction analysis segregating credit card vs. eCheck transactions. CSI shall also provide software that will enable the Client to utilize existing receipt printers for the preparation of payment receipts, if CSI can develop such an interface for any existing printers. Initials: CSI: Client: Rev# 122810 Page 8 of 17 41!I 16E8 SOLUTIIINS 6. CSI represents and warrants that (i) it has the full right to utilize and employ the Service Software and (H) the Service Software does not infringe upon the intellectual property rights of others; further, CSI shall indemnify and hold harmless the Client from all claims, demands, damages, judgments or decrees, including its reasonable attorneys' fees, in connection with a breach of this representation and warranty or a claim by a third party which asserts that this representation and warranty is untrue. 7. CSI and the Client shall not be liable for unanticipated technical difficulties caused by any bank, third party processing service or telecommunications providers, weather, or other events generally recognized as "forces majeure", provided that such events could not have been reasonably foreseen and guarded against by the performing party, or other events outside the control of CSI or the Client. 8. The Client shall indemnify and hold harmless CSI for any claims by Payers relating to incorrect or overcharging of service charges collected by the Client attributable to errors in data provided to CSI by the Client or the Client's employees, agents or independent contractors, subject to Florida Statutes, Section 768.28. Each party agrees to indemnify, defend and hold harmless the other, its officers, board members, agents and employees from and against any and all fines, suits, claims, demands, penalties, liabilities, costs or expenses, losses, settlements, judgments and awards and actions of whatever kind or nature, including attorney's fees and costs (and costs and fees on appeal), and damages (including, but not limited to, actual and consequential damages) arising from any negligent, willful or wrongful misconduct, knowing misrepresentation or breach of this Agreement by such party, its officers, board members, agents or employees. This I Initials: CSI: yy Client: Rev# 122810 Page 9 of 17 -.LI:• 16E8 (11,1,11 rA SOLUTIONS paragraph shall not be construed in any way to alter the State's waiver of sovereign immunity or extend the parties liability beyond the limits established in Section 768.28, Florida Statutes. 9. Fees charged to the Client's customers will be prominently and separately disclosed prior to the execution of the transaction and again separately displayed on all CSI generated receipts of the Client. All CSI generated receipts will contain a disclosure or disclaimer statement of the Client's choosing, such as: "A third party convenience fee has been added for the processing of credit card services. [The Client] shall have the right to serve notice as part of the billing process that any action or dispute that results in a 'credit hold'or 'charge back' on funds will be considered as a non-payment of the customer's account and may result in assessed penalties." 10.The credit card fee and/or eCheck fee shall remain in effect for the duration of this contract unless CSI's ODFI (Originating Depository Financial Institution), merchant bank, non-bank credit card issuers, or related processors change their rate structure more than 5% and/or the Client's average payment amount exceeds the average amount stated in Appendix A.1 for 3 consecutive months. In either of these events, CSI and the Client will negotiate an amendment to this agreement to address a change in fees. 11.The term of this Agreement shall be monthly from the date hereof. This Agreement shall be automatically renewed from month-to-month thereafter unless terminated by a party pursuant to the provisions hereof. This Agreement can be terminated by either party without cause with a written notice to the other party. Should CSI be replaced, CSI will Initials: CSI: Client: Rev#122810 Page 10 cf 17 16E 8 soturroivs cooperate with the alternate Client Vendor and the Client in the facilitation of a smooth transition. 12.From time to time the scope of services provided by CSI may be changed. The Client may want additional CSI processing services added to this agreement. 13.The Client's authorized party or signatory to this agreement is authorized to negotiate changes to this agreement, Such changes which are mutually agreed upon by and between the Client and CSI shall be provided in accordance with a written amendment to this Agreement approved by the Client. 14.The Laws of the State of Florida shall govern this Agreement. 15.All data provided through CSI's data exchange platforms by the Client and/or the Client's Vendors shall be considered confidential and shall not be revealed to any third party, unless so ordered by a court of competent jurisdiction, unless disclosure is otherwise required by law or upon the written instruction from the Client provided it is not contrary to any provision of this Agreement. 16.Neither party shall be liable for the errors and omissions, accidental or purposeful, of the other party, or the other party's employees, officers, agents or subcontractors. 17.All notices required to be given pursuant to the terms of this Agreement shall be in writing and sent by Certified Mail, Return Receipt requested, to Initials: CSI; j V Client: Rev#122810 Page 11 of 17 16E8 Sdaitib the addresses set forth below, or by hand delivery or a business courier (Federal Express, Airborne, etc.) to the address of a party or by facsimile transmission. Any notice, request or other communication transmitted by mail shall be deemed to have been sufficiently given for purposes hereof on the fifth (5th) day after date of mailing, or if delivered by hand or business courier when received at the address of the recipient, and if given by facsimile transmission, upon receipt by the sender of an acknowledgment of the transmission generated by the machine from which the facsimile in its entirety was sent to the recipient's facsimile number; provided that if such notice or other communication is delivered by hand or business courier, or is received by facsimile on a day which is not a business day, or after 5:00 P. M. on any business day at the addressee's location, such notice or communication shall be deemed to be duly received by the recipient at 10:00 A. M. on the first business day thereafter. Notice given to an agent of a party shall be deemed notice given to the party. The address of a party may be changed by written notice given to the other party in the same manner as provided above; however, and unless provided otherwise, notice shall be effective if sent to a party at such other address the party may from time to time utilize at the time of the giving of any notice. The failure of a party to give notice of any change of address shall not defeat the giving of effective notice pursuant to the terms of this Agreement. For purposes hereof, the parties designate as their mailing or business addresses, those addresses set forth below: COLLECTORSOLUTIONS, INC. 316 South Baylen Street, Suite 590 Pensacola, Florida 32502 ATTN: Mr. Robert A. Cothran, President Initials: CSI: 4$V Client: Rev# 122810 Page 12 of 17 1 6E 8 t-4\ SOLUTion s Phone: 850-444-9330 extension 302 Email: robcPcollectorsolutions.com Fax: 850-444-9331 COLLIER COUNTY, BOARD OF COUNTY COMMISSIONERS FEIN 59-60010558 3327 Tamiami Trail East Naples. FL. 34112 ATTN: Peter Lund, Manager of Customer Seri✓ce Phone: (239)252-2357 Email: peterlun:d@colli= rgov.net Fax: (239)252-2360 18,Any claim of nonperformance on the part of CSI by Client must be in writing and specifically state the nature of the problem. CSI shall use its best efforts to rectify any problems under its control as rapidly as possible. lf, after thirty (30) days, such cure attempt is not reasonably acceptable to the Client, then the Client may, after giving CSI notice of its unacceptability, give notice of termination of this Agreement. Notice of termination will be effective upon receipt of such notice by CSI. 19.This Agreement represents the entire understanding between the Client and CSI. Any amendments or changes must be in writing and executed by persons authorized to bind the Parties. 20.If any portion of this Agreement is deemed to be invalid,the balance of the Agreement shall remain in full force and effect. 21.CSI will pay on behalf and hold the Client harmless from any liability directly or indirectly related to the transfer process of funds as performed Initials: CSI: IOW Client: Rev# 122810 Page 13 of 17 16E8 SOLUTIONS by CSI. CSI assumes full responsibility for such transfers and insures that a) intended funds of payer reach the account(s) of the Client and b) that only access for CSI is for the purpose of collecting its Convenience Fee. This paragraph shall survive any termination of this Agreement. 22.This Agreement shall not be modified nor amended unless such modification or amendment shall be in writing and signed by authorized representatives of both CSI and the Client. 23.Next page is the Signature Page. [Remaining page left blank intentionally] Initials: CSI: V Client: Rev# 122810 Page 14 of 17 4211 16E 8 SOLUTIONS Signature Page IN WITNESS WHEREOF, the parties have hereunto set their hands and seals, this the day and year first above written. Signed, sealed and delivered in the presence of: COLLECTORSOLUTIONS,1N9ORP 6 ATFD Signature Date 0+!a / (/ Name Robe - . Cothran Title President • --, `/ e=1 Date 06l(v 02-‘)//Witness Signature .: ,-J - — roc Solutio4 Name tureen B. Valentino ot°p,PoR,400 �o Title ice-President V SEAL 2003 FLORiDP, BOARD OF COUNTY COMMISSIONERS ATBST:.; COLLIER COUNTY, FLORIDA Dwight E. BracK, Clerk of Courts By t1..d, By: rfi :bated, • Fred W. Coyle, Chair ,an itinatWt 4. Approved as to form and leg. uffici-nc : Deputy County Attorney c.-H- g Scott R. Teach 16E8 --r4\ SOLUTIONS APPENDIX A.1 1. CIS SYSTEM UTILIZED : inHANCE 2. WEB MODULE UTILIZED: iWeb MS 3. IVR SYSTEM UTILIZED: teleWorks 4. POS SYSTEM UTILIZED: inHANCE 5. PAYMENT TYPE: utility 6. FEES: Set Up Fees $0.00 Recurring Fees (monthly\annual) $0.00 Accepting Credit Cards YES (YES or NO) Transactional Fees 2.7% Fees to be paid by CLIENT (PAYER or CLIENT) Accepting eChecks YES (YES or NO) Transactional Fees _ $0.80 'Fees to be paid by CLIENT (PAYER or CLIENT) Re-presentment count Ai/a (0, 1,or 2) Miscellaneous Fees Charge-backs (credit cards) $20.00 Paid by CLIENT Credits $1.75 Paid by CLIENT Non-NSF Check Returns $1.75 Paid by CLIENT NSF Check Returns' $20.00 Paid by _CLIENT (PAYER or CLIENT) Initials: CSI: Client: Rev# 122810 Page 16 of 17 16E8 . � eliQ ,., r 4.?'''A"� ' 3 r SOLUTIONS" APPENDIX B In accordance with this Agreement entered into by CSI and the Client, the Client authorizes CSI, Regions Bank on behalf of CSI, or Regions bank on its own behalf to initiate an ACH debit entry to the Client's account at the depository institution indicated below for the amount of any ACH Debit Entry representing a payment previously made to the Client that is returned by the Payer's RDFI for any reason (credit card "Charge-Back" or eCheck "Return"). CSI's and Region's authority to debit the Client's account is unconditional and with regard to the timeliness of the Charge-Back or Return. CSI or Regions Bank shall initiate the ACH Debit Entry with five (5) business days from the date of receipt of the Charge-Back or Return by CSI and/or Regions Bank without notice to the Client. The Client hereby acknowledges and agrees that this authorization will remain in full force and effect for a period of ninety (90) days after the termination of this Agreement. Terms not otherwise defined in this ACH Debit Authorization shall have the meaning ascribed to those terms in the National Automated Clearing House Association Operating Rules. Client Name: Collier County, Board of County Commissioners EIN: 59-6000558 Signature: 4:,. Name: :..,,\N• Title: Client's Bank Name: j-,4-1],t, Ir•.,,'r _ _. Routing Number: _COO 4 1 '/j'-j ______ Account Number: ,). ': 5,?('• r1.J City& State: rL.-�}i+_°� L _ r 0 Initials: CSI: &/ Client: Rev# 122810 Page 17 of 17