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#11-5729 Amendment #4 (Allegiance Benefit Plan Management, Inc.) 11-5729"Third Party Administrator for Health Benefits" FOURTH AMENDMENT to the ADMINISTRATIVE SERVICES AGREEMENT and to APPENDICES A,C, D,and E between COLLIER COUNTY GOVERNMENT and ALLEGIANCE BENEFIT PLAN MANAGEMENT, INC. THIS AMENDMENT,made and entered into on th•is�LQ day of Sp•lern� 2017,by and between ALLEGIANCE BENEFIT PLAN MANAGEMENT, INC. (the"TPA)and Collier County Government, a political subdivision of the State of Florida, (the "County"or"Plan Sponsor". WHEREAS,on July 26,2011,Agenda Item 16.E.5.,the County entered an Agreement with the TPA for the Group Health Third Party Administration Services;and WHEREAS,on December 6,2011 the County administratively approved the First Amendment to the Agreement to clarify fees; and WHEREAS,on September 23,2014,Agenda Item 16.E.3.,the County approved the Second Amendment to the Agreement to add administration services for dental insurance claims; and WHEREAS,on October 14,2015 the County administratively approved a modification to the Agreement allowing employees to utilize a debit card for medical flexible accounts; and WHEREAS,on April 12,2016,Agenda Item 16.E.3.,the County approved the Third Amendment to the Agreement to adding an additional one year renewal and an extension period; and WHEREAS, Collier County participated in a joint solicitation through the local Collier County Healthcare Consortium,which consisted of Collier County, the Collier County Sheriffs Office, the Collier County School Board District (the CCHCC), to procure the services for administering the Collier County Group Health Plan through the selection of Group Health Third Party Administration and Managed Care; and WHEREAS, on March 21, 2017, the Collier County Public Schools purchasing department released a joint Request for Proposal (RFP)#17-100"Medical/Dental Claims and Flexible Spending Account Administration"solicitation;and WHEREAS, on June 22, 2017, the selection committee by unanimous consensus selected Allegiance Benefit Plan Management, Inc.,for award of the Group Health Third Party Administration(existing vendor under Agreement#11-5729)and Allegiance has requested to amend the existing agreement.; and WHEREAS,because the core services under the Agreement remain unaltered and the existing language is sufficient to reflect the scope of services sought under Collier County Public Schools RFP#17-100,and the primary changes resulting from the RFP are limited to the contract term and fees to be charged, an amendment to the Agreement as set forth below is in the public's best interest; NOW,THEREFORE, in consideration of the mutual promises and covenants herein,the parties agree as follows: The term of the contract is extended from January 1, 2018 through December 31, 2020 and may be renewed for two (2) additional one (1) year periods as mutually agreed by the parties in writing. Exhibit A2-A is replaced in its entirety with the attached Appendix A. Appendix C is replaced in its entirety with the attached Appendix C. Appendix A to Appendix D is replaced in its entirety with the attached Appendix A to Appendix D. Appendix A to Appendix E is replaced in its entirety with the attached Appendix A to Appendix E. Except as amended herein,all other terms and conditions of the Agreement and any prior amendments remain unchanged and in effect. APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. RED.,'.12-2014 Page 1 of 13 IN WITNESS WHEREOF,the parties have caused this Amendment to be executed on their behalf by their duly authorized representatives' signatures,effective as of the date first written above. COLLIER COUNTY GOVERNMENT ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. 2808 S. Garfield St. Missoula,MT 59801 By: P- Ch-irman / By: Ronald K.Dewsnup P / N=me/Title) President and General Manager By: By: ` ?1l nature) d (Signature) Date: \ 0l Date: ATTEST: Dwight E.Brock,Clerk of Courts By: L� • .! ''G Dated: I - 4 (sem fir' ® ^'® ignature prov-d a• t fo d le:: su iciency: .Teach Deputy County Attorney • APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 2 of 13 0 APPENDIX A Fee Schedule The Plan Sponsor and the TPA hereby agree to the compensation schedules set forth below as being the sole compensation to the TPA for the performance of its obligations under this Agreement. Monthly fees are based upon Plan Participant enrollment as of the beginning of each month. A. Administration fees are guaranteed from January 1,2018 through December 31,2020, as follows: 2018 2019 2020** $17.26 $17.26 $17.70 The above fees shall include services for production and maintenance of Plan Documents/Summary Plan Description, plan building,amendment production,plan document compliance,and HIPAA compliance,regulatory compliance(if applicable)and production and mailing via bulk mail to the Plan Sponsor of health plan identification cards,and all of the following services that are checked: X Medical Claims X Vision Claims X PPO Management and Provider Network Coordination X Predictive Modeling Disease Management Data Extracts X Consolidated Billing X COBRA services provided by Allegiance COBRA Services, Inc. pursuant to the COBRA Administrative Services Agreement, Appendix C attached hereto. (In addition to this fee,the TPA will also retain two (2) percent of all COBRA premiums as fees for COBRA services.) X any administrative fees charged by the Pharmacy Benefit Management(PBM)company that is utilized by the Plan Distribution of plan materials will be delivered to the Plan Sponsor. An additional postage and handling fee will be paid to the TPA for mailing materials to individual Plan Participants, except for Welcome Packets and identification cards. ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. B. Dental claims processing services per Employee per Month: 2018 2019 2020** $2.75 $2.75 $2.85 ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. C. Hourly fees for Oncology Case Management services by StarPoint: 2018 2019 2020** $115.00 $115.00 $115.00 ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C. COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 3 of 13 D. Case Management fee/Non-Oncology per Employee per Month effective January 1st of each year: 2018 2019 2020** $2.40 $2.40 $2.45 ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. E. Utilization review services by StarPoint, LLC per Employee per Month effective January 1st of each year: 2018 2019 2020** $1.65 $1.65 $1.70 ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. F. Disease Management fee for Deerwalk per Employee per Month effective January 1st of each year: 2018 2019 2020 $2.75 $2.75 $2.85 A monthly fee for Healthcare Bluebook transparency tool per Employee per Month effective January 1st of each year: 2018 2019 2020 $1.50 $1.50 $1.55 G. Run out fees. Run Out services shall be based upon a separate run out agreement executed at the time Run Out is requested. However,the fees therefore shall be calculated as follows: There shall be a single fee payable in advance, equal to three times the administration fee paid for the month immediately preceding the date Run Out Services are requested to process claims for a twelve(12)month period following termination of the administrative services provided under this Agreement. H. Hourly fee of$125.00 for welfare plan consulting. Such services must be agreed to in advance by the Plan Sponsor. Hourly fee of$125.00 for stop-loss reimbursement services,audit assistance services and any other services provided by the TPA after termination of this Agreement and in the absence of a separate Run-Out Services Agreement. J. Hourly fee of$125.00 for special programming requests or research including production of any special claims history reports. Such services must be agreed to in advance by the Plan Sponsor. K. Special Reports requested by the Plan Sponsor and produced by the TPA upon prior agreement as to report(s)and fee(s),if any. APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 4 of 13 L. Final fee of$500.00 for providing eligibility/enrollment files in electronic format acceptable to TPA without special programming to the Plan Sponsor(if requested in writing). M. Final fee of$1,500.00 for providing Claims history file in electronic format acceptable to TPA without special programming to the Plan Sponsor(if requested in writing). N. Check customization,customized printed material,special statistical reports other than those enumerated in this contract,special medical underwriting, new taxes assessed against the Plan,or other services mutually agreed upon will be billed separately at the rate of$125.00 per hour for such services. Such services must be agreed to in advance by the Plan Sponsor. O. A fee equal to the actual costs for printing Summary Plan Description Booklets,together with costs of shipping for each booklet. P. A fee of$125.00 per hour for time expended producing and providing information to agents,consultants or brokers for whom the Plan Sponsor requests Plan information be provided,together with any postage,shipping and copying costs. Paper copies will be billed at fifteen($.15)cents per copy. Q. PPO access fees for any PPO organization or claim negotiation company that assesses a per Plan Participant fee,a per Claim fee,or a percentage of claims savings fees not to exceed twenty-five(25%)percent of the actual savings amount between the charges billed by the Health Care Provider and the discounted amount agreed to between the PPO or Claims Negotiation Company and the Health Care Provider,except for those entities specifically listed below,for which no service fee applies. The amount charged under this Agreement shall be equal to the amount charged by the PPO or Claims Negotiation Company. The TPA, its parents or its affiliates, may be paid a service fee by the PPO for claim repricing or other administrative services associated with the claims discount or negotiation. The Plan Sponsor will receive a report that outlines the total billed charges, the total discounts obtained, the net claims cost and the total claim savings to the Plan. Any additional fee in excess of this amount must be approved in advance by the Plan Sponsor. The TPA may be paid a fee not to exceed twenty-five(25%)percent of net savings payable to TPA, its parent or its affiliates, realized as a result of any negotiation or reduction in the amount of claims paid or any recovered funds obtained by TPA through employment of cost containment companies.Specific fees at the inception of this contract for which a per Participant per month rate is charged are: $ -0- per Plan Participant per month for Community Health Partners PHO Effective for 2018 and 2019,the network access fee for the Cigna PPO network is$5.50 PPPM. Effective for 2020,the network access fee for the Cigna PPO network is$5.65 PPPM. I I Funding and Fee Payment Terms Plan Sponsor will establish and maintain a zero balance Claims Payment Account for payment and reimbursement of Covered Services. TPA will notify Plan Sponsor or its designee on a weekly basis of amount required to pay claims after they have been processed for payment. Notification of the amount required will take place as follows: On Wednesday of each week(Thursday,if Wednesday coincides with a recognized Federal holiday),an electronic notification will be provided to Plan Sponsor that the weekly report of claims processed for payment is available on TPA's secured website. TPA will release the claims checks issued for the batch for that week after notice has been sent. APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV 12-2014 Page 5 of 13 TPA will generate a monthly bill for fees. Payment of monthly billing will be as follows: On or about the 25th of each month,TPA will provide an electronic notification to Plan Sponsor that the monthly bill is available on TPA's secured website. Upon approval from Plan Sponsor,TPA will affect an electronic withdrawal of funds from an account designated by Plan Sponsor on the Debit Authorization Form. Initials (Plan Sponsor) lf'f�it TPA Initials APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 6of13 c"� APPENDIX C COBRA ADMINISTRATIVE SERVICES AGREEMENT This COBRA Administrative Services Agreement(hereinafter"Agreement") is entered into January 1, 2018, by and between COLLIER COUNTY GOVERNMENT(hereinafter"Plan Sponsor"),whose address and phone number are 3299 Tamiami Trail East,Suite 303,Naples, Florida 34112,(239)252-8461,and ALLEGIANCE COBRA SERVICES,INC.,(hereinafter"TPA"),whose address and phone number are 2806 S. Garfield St, PO Box 2097, Missoula, MT 59806; (406) 721-2222. WHEREAS,the Plan Sponsor and/or the plan administrator of the group health plan sponsored by the Plan Sponsor is required to perform certain duties pursuant to continuation of benefits coverage requirements; WHEREAS, the Plan Sponsor has selected the TPA to perform certain nondiscretionary and ministerial duties pursuant to the Plan Sponsor's continuation of benefits coverage requirements; NOW THEREFORE, in consideration of the terms and conditions hereinafter set forth,the parties agree as follows: SECTION 1: Definitions employee(except for termination as a result of gross misconduct), or reduction of hours of employment 1.1 "COBRA" means the Consolidated Omnibus Budget causing the employee to become ineligible for Reconciliation Act of 1985 or the Public Health Service coverage. Act, as amended or interpreted from time to time, and applicable regulations. b. With respect to an eligible dependent or spouse of a covered employee or former employee,termination of 1.2 "COBRA Participant" means any person who is properly employment of the employee(except for termination enrolled for and entitled to benefits from the Plan, as a result of gross misconduct), reduction of hours pursuant to COBRA continuation coverage. of employment causing the employee to become ineligible for coverage, the covered employee's 1.3 "Plan" means the self-funded health and welfare benefit entitlement to Medicare, the death of the covered plan which is the subject of this Agreement and which the employee, the divorce or legal separation of the Plan Sponsor has established pursuant to the Plan spouse from the covered employee, and an eligible Document. dependent who ceases to be a dependent as that term is defined by the Plan. 1.4 "Plan Administrator" means the person or entity designated by the Plan Sponsor to manage the Plan and c. With respect to eligible retirees and their eligible make all discretionary decisions regarding Plan terms and dependents, the commencement of a bankruptcy managing Plan assets. proceeding. 1.5 "Plan Participant" is any employee, retiree or COBRA d. Any other qualifying event as defined by law and as beneficiary who is properly enrolled and eligible for the law may be amended or interpreted from time to benefits under the Plan. time. 1.6 "Qualified Beneficiary"means a covered person under the SECTION 2: Relationship of Parties Plan,who is eligible to continue coverage under the Plan in accordance with the applicable provisions of COBRA, 2.1 Independent Contractor. Plan Sponsor acknowledges regarding Qualified Medical Child Support Orders, or in that the TPA is an independent contractor as defined in accordance with any other applicable Federal or State section 39-71-120 of the Montana Code Annotated, as law. amended, for purposes of this Agreement. As such, the TPA is not an agent or employee of Plan Sponsor and "Qualified Beneficiary" also means a child born to, does not assume any liability or responsibility for any adopted by or placed for adoption with a covered breach of duty or act of omission by Plan Sponsor. employee or former employee, at any time during active COBRA continuation coverage of that employee or former 2.2 Plan Fiduciary. Plan Sponsor acknowledges and agrees employee. that the performance by the TPA of its obligations under this Agreement does not make the TPA a plan 1.7 "Qualifying Event"means: administrator, plan sponsor, or fiduciary as defined by ERISA or other applicable law,and Plan Sponsor will not a. With respect to a covered employee or former identify the TPA or any of its affiliates as such.The Plan employee, termination of employment of the Sponsor further acknowledges and agrees that it is the APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC- REV 12-2014 Page 7 of 13 plan sponsor,plan administrator,and named fiduciary as under the Plan, and such notice is made more than 60 defined by ERISA or other applicable law. As such, Plan days after the Qualifying Event, Plan Sponsor will notify Sponsor retains full discretionary authority, control, and the TPA in writing of the same within ten (10)days after responsibility for the operation and administration of the receiving the notice. Plan. The TPA will not enroll those persons who provided notice 2.3 No Legal or Tax Advice. Plan Sponsor acknowledges and in such manner for COBRA continuation coverage,unless agrees that the TPA will not be deemed to be a legal or specifically directed to do so in writing, by the Plan tax advisor as a result of the performance of its duties Sponsor and/or the Plan Administrator. under this Agreement. 3.4 Qualified Beneficiary Information: Plan Sponsor will 2.4 Subcontractors. The TPA may subcontract the services provide the TPA the following information with notice of a of computer companies, consultants, attorneys, Qualifying Event: accountants, and other organizations that it deems necessary in the performance of its obligations under this a. The name, address, and Social Security number of Agreement. At the discretion of the TPA, such services the employee. may be performed directly by the TPA,wholly or in part, through a subsidiary or affiliate of the TPA or under an b. The name,address,and Social Security number for agreement with an organization,agent,or other person of any covered dependents. its choosing. Any such services resulting in a fee not agreed to in Appendix A, Fee Schedule and Financial c. Date and description of the Qualifying Event,or if not Arrangement in the Administrative Services Agreement a Qualifying Event,the date and reason,if known,for between Plan Sponsor and Allegiance Benefit Plan dropping or terminating Dependent coverage. If the Management,shall have prior written authorization by the Plan Sponsor knows that the Participant's reason for Plan Sponsor. dropping or terminating Dependent coverage is in contemplation of divorce or legal separation, Plan 2.5 Third Party Administrator Licensure. The TPA represents Sponsor shall notify the TPA of the same to assure that during the term of this agreement it will be licensed or that any affected Dependent receives notice of any registered as necessary in the Plan Sponsor's state of COBRA rights to which he or she is entitled. domicile. 3.5 SSI Determination Letters: Plan Sponsor will forward SECTION 3: Responsibilities of Plan Sponsor copies of any Social Security Disability Determination letters it may receive from COBRA Participants within ten 3.1 Initial Notice: If applicable, Plan Sponsor will notify the (10)days after Plan Sponsor receives the same and has TPA within thirty (30) days after employees and/or their date stamped the letter. dependents enroll in Plan Sponsor's Plan of such enrollment to allow the TPA to send the employee an 3.6 Plan Sponsor Plan, Changes, and Amendments Plan initial COBRA notice. Sponsor will notify the TPA of any changes in benefits, eligibility and/or premiums for Plan Sponsor's Plan, in 3.2 Qualifying Event Notice: Plan Sponsor will notify the TPA accordance with the terms of the Administrative Service or cause the TPA to be notified when employees and/or Agreement for the Plan Sponsor's Plan. their dependents have a Qualifying Event as follows: 3.7 COBRA Premiums: Plan Sponsor will determine the a. Within thirty (30) days of the employee's death, amount to be charged for COBRA premiums and notify termination from employment for any reason the TPA of the same, in writing, upon execution of this including gross misconduct, or reduction of Agreement. Plan Sponsor will notify the TPA in writing of employment hours. any premium changes at least thirty(30)days prior to the effective date of the change or as soon as reasonably b. Within sixty (60) days of the divorce or legal possible thereafter. separation of the employee or the date at which a dependent child ceases eligibility under the Plan. 3.8 COBRA Election Forms: If Plan Sponsor receives requests for COBRA coverage, Plan Sponsor will record c. Within sixty(60)days of a second Qualifying Event of on the form the date it was received by Plan Sponsor. a Qualified Beneficiary dependent or spouse,such as Plan Sponsor will fax a copy of the form to the TPA on the the divorce or legal separation from the covered date it is received by Plan Sponsor,and will mail a copy of employee, death of the covered employee, the same to the TPA within five(5)days of receipt by Plan entitlement to Medicare or the dependent child Sponsor. ceasing eligibility under the Plan. 3.9 Premium Accounts:Plan Sponsor will establish,or cause 3.3 Late Notice of Qualifying Event: If any employee or to be established, a premium account at a bank dependent of an employee provides notice to the Plan designated by the Plan Sponsor. Plan Sponsor, and not Sponsor of divorce or legal separation, entitlement to the TPA,will be the owner of such account. Medicare, or that a dependent child ceases eligibility APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C. COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV 12-2014 ne•3 Page 8 of 13 Plan Sponsor authorizes the TPA to endorse COBRA 4.7 Plan Changes and Amendments: The TPA will inform premium payments received by stamping the same with COBRA Participants under the Plan of any changes in "FOR DEPOSIT ONLY" and the applicable premium benefits,eligibility requirements,or premiums of the Plan. account number and to forward the payments to the Plan The obligations of the TPA under this subsection will be Sponsor on a monthly basis for deposit in the premium limited to mailing to COBRA Participants copies of all Plan account. amendments,changes,modifications,or other notices as received from the Plan Sponsor. 3.10 Premium Payments Received from COBRA Participants: If Plan Sponsor receives premium payments directly from 4.8 Customer Service Toll-Free Line: The TPA will provide COBRA Participants, Plan Sponsor will notify the TPA in customer service assistance regarding COBRA issues to writing on the date of receipt, or cause the TPA to be Plan Sponsor and beneficiaries under Plan Sponsor's notified in writing on the date of receipt, of the premium Plan through a toll-free telephone number during regular amount,the name of the COBRA Participant(s)for whom business hours. the premium applies,the date of receipt, and the period for which the premium applies. 4.9 COBRA Participant Premiums: The TPA will bill COBRA Participants for the premiums as designated by Plan 3.11 Initial Grace Period: Plan Sponsor designates that the Sponsor and in accordance with applicable law. The TPA initial forty-five (45) day grace period for the premium will not be required to bill for any premium amount that payment will begin on the date of COBRA election. does not comply with applicable law. 3.12 Other: Plan Sponsor will provide any other information The TPA will direct COBRA Participants to make premium required by the TPA to perform its obligations under this payments payable to the Plan Sponsor and to send Agreement. payments to the TPA. If the TPA receives premium SECTION 4: COBRA Services of the TPA checks made payable to the TPA, the TPA will endorse them over to Plan Sponsor, without recourse. The TPA will collect COBRA premiums and forward them .ro the 4.1 Initial Notice. If applicable, within fourteen (14) days of Plan Sponsor's on a monthly basis. receipt of notice from Plan Sponsor of a newly-enrolled employee and/or spouse, the TPA will mail to the The TPA will establish, or cause to be established, a employee and/or spouse an initial notice of COBRA system to credit the premium payments to the appropriate continuation coverage rights. Qualified Beneficiary or COBRA Participant. 4.2 Enrollment Packet:Within fourteen(14)days of receipt of 4.10 Late Premium Notices: The TPA will send a reminder notice from the Plan Sponsor of a Qualifying Event, the notice to Qualified Beneficiaries and COBRA Participants TPA will mail to Qualified Beneficiaries a notice of the whose premium payment has not been received on or right to elect COBRA continuation coverage. about the twentieth day of the month. 4.3 Enrollment of Qualified Beneficiaries:The TPA will enroll 4.11 Late Premium Payments: If the TPA receives a premium all Qualified Beneficiaries who elect COBRA continuation payment past the premium due date(including any grace coverage within the time permitted by law. period provided by law or the Plan),the TPA will return the payment to the sender with a notice that it cannot be 4.4 Notice of Open Enrollment. The TPA will notify COBRA accepted. The TPA will return the payment to the sender, participants of any open enrollment periods held for with such notice, within five (5) days of receiving the employees under Plan Sponsor's Plan. payment. 4.5 Contemplation of Divorce:Upon receipt of notice from the 4.12 COBRA Terminations: The TPA will notify the Plan Plan Sponsor, the TPA will provide notices to spouses Sponsor of the date COBRA continuation coverage will and other Dependents whose coverage is being expire, in the absence of any default, for each COBRA terminated in contemplation of divorce or legal separation Participant. Such notice will be given in an eligibility that they may have rights to COBRA continuation report provided by the TPA to the Plan Sponsor on a coverage when the divorce decree or legal separation is monthly basis. entered by a court. 4.13 Notice of Default: The TPA will notify each COBRA 4.6 Post-Election Notices: The TPA will provide all post Participant, in writing, of any default in payment of election notices to employees and their spouses required premium, or other default causing loss of coverage, by applicable law, including but not limited to notice of including the date of default and the date COBRA ineligibility for COBRA continuation coverage, notice of continuation coverage terminated. Notice will be sent by nonpayment of premium, and notice of termination of first class mail within five (5) days following receipt of COBRA coverage. If the notice of ineligibility is due to the notice from Plan Sponsor and/or Plan Administrator. employee's termination of employment for gross misconduct,the Plan Sponsor shall be solely responsible for the determination of gross misconduct. APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. 17.1'„ REV.12-2014 ,;F Page 9 of 13 4.14 Notice of COBRA Exhaustion: The TPA will notify each SECTION 7: Indemnification COBRA Participant of the date COBRA continuation coverage will expire in the absence of any default. Such 7.1 Plan Sponsor Indemnification: The TPA will indemnify, notice will be sent by first class mail within thirty(30)days defend, save and hold the Plan Sponsor harmless from of the termination date. and against any and all claims, suits, actions, liabilities, losses, penalties or damages including court costs and 4.15 Conversion Coverage:If applicable,the TPA shall provide attorneys'fees with respect to the Plan to the extent they notices to eligible COBRA Participants of their rights to are caused by the gross negligence, malfeasance, or obtain conversion coverage. Such notices shall be criminal acts or omissions of the TPA or its employees in supplied at the expense of the Plan. The TPA shall the performance of its duties under this Agreement and administer conversion rights in accordance with the for any acts taken at the specific direction of the Plan provisions of the Plan document. Sponsor. SECTION 5: TPA Compensation 7.2 TPA Indemnification: The Plan Sponsor will indemnify, Plan Sponsor agrees to pay the TPA its compensation for services defend, save, and hold the TPA harmless from and provided under this Agreement in accordance with the terms and against any and all claims, suits, actions, liabilities, conditions outlined in Appendix A, "Fee Schedule and Financial losses, penalties or damages, including court costs and Arrangement" in the Administrative Services Agreement between attorneys' fees, to the extent that such claims, losses, Plan Sponsor and Allegiance Benefit Plan Management. liabilities, damages and expenses are caused by the gross negligence, malfeasance or criminal acts or SECTION 7: Limitations on Liability omissions of the Plan Sponsor, its agents or employees, in the performance of its duties under this Agreement and 6.1 Premium Payments/Loss of Coverage: Except as in those situations under Section 7 where the TPA is exculpated from liability.To the extent authorized by law, provided for under section 8.1, the TPA will have no and applicable to contract and indemnity claims the liability to any person or entity regarding the processing of foregoing indemnification shall not constitute a waiver of premium payments. Provided the TPA acts in accordance sovereign immunity beyond the limits set forth in Section with this Agreement,the TPA will have no liability to any person or any entity for loss of COBRA coverage as a 768.28, Florida Statutes. result of late or nonpayment of premium. SECTION 8: Term and Termination of Agreement 6.2 Failure of Plan Sponsor to Notify:The TPA will provide all 8.1 Term and Renewal Term. The term of this Agreement notices to COBRA Participants and Qualified Beneficiaries shall commence on January 1, 2018, and end on in accordance with this Agreement. Provided the TPA December 31, 2020, unless terminated earlier in acts in accordance with this Agreement,the TPA will have accordance with this Section. This Agreement may be no liability to any COBRA Participant or Qualified renewed for an additional two-year renewal term upon Beneficiary for failure of the Plan Sponsor to properly mutual agreement in writing by the parties. notify the TPA and provide the information required for the TPA to perform its obligations under this Agreement. The 8.2 Termination. This Agreement shall be terminated in TPA will have no liability for the accuracy of the accordance with the provisions of Article V: Term and information provided by the Plan Sponsor nor for any Termination of the Administrative Services Agreement actions taken in reliance upon any such information. between the Plan Sponsor and Allegiance Benefit Plan 6.3 NSF Checks:This Agreement will not be construed in any Management, Inc.,effective as of the 1St day of January, manner to require the TPA to collect insufficient funds, 2018. "stop-payment"or otherwise dishonored checks,or other 8.3 Survival: The provisions of Sections 2, 6, and 7 shall negotiable instruments received for premium payments, survive termination of this Agreement. which are subsequently not paid by the maker. The TPA will not be liable for any losses to Plan Sponsor or Plan SECTION 9: General Provisions Sponsor's Plan as a result of such checks or negotiable instruments. 9.1 Authorization: Plan Sponsor grants to the TPA the 6.4 Determinations of Gross Misconduct: The TPA shall not authority to do all acts it deems necessary to carry out the make any determinations of any nature regarding whether terms of this Agreement. a Qualified Beneficiary's termination from employment was due to gross misconduct.The TPA shall be entitled to 9.2 Waiver: No forbearance or neglect on the part of either rely upon any determinations of gross misconduct as party to enforce or insist upon any of the provisions of this made by the Plan Sponsor and shall have no liability for Agreement will be construed as a waiver, alteration, or actions taken in reliance upon any such information as modification of this Agreement. provided by the Plan Sponsor. 9.3 Entire Agreement, Amendments, Modification: This Agreement and any attachments constitute the entire agreement between the parties with respect to its subject APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C: COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 10 of 13 matter. This Agreement supersedes all existing mail transmission agreements and all other oral, written or other communications between them concerning its subject Notice to the TPA shall be directed to: matter. This Agreement or any attachment shall not be amended or modified except as agreed upon in writing Ronald K. Dewsnup, President, Allegiance Benefit Plan and signed by the parties. If any such modification or Management,Inc.,2806 South Garfield St.,PO Box 3018, amendment increases the direct costs to the TPA under Missoula, MT 59806-3018; Phone: (406) 721-2222; this Agreement, the Plan Sponsor agrees to pay any Fax: (406)721-2252; increases in direct costs that the TPA reasonably expects Email: skallegiancecorn. to incur as a result of such modification. Notice to the Plan Sponsor shall be directed to: 9.4 Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable by any court of final Jeff Walker, Director, Collier County Risk Management jurisdiction, it is the intent of the parties that all other Department, 3311 Tamiami Trail East, Naples, Florida provisions of this Agreement be construed to remain fully 34112; Phone: (239) 252-8906; Fax: (239) 252-8048; valid,enforceable,and binding on the parties. Email: JeffWalkerna-coiileryo'. . 9.5 Agreement Counterparts: This Agreement may be 9.10 Choice of Law and Venue. This Agreement shall be executed in two or more counterparts, each and all of governed and construed in accordance with the laws of which will be deemed an original and all of which together the State of Florida. will constitute but one and the same instrument. 9.11 Prior to the initiation of any action or proceeding permitted 9.6 Assignment. Neither party shall assign, transfer, or by this Agreement to resolve disputes between the subcontract any portion of this Agreement without the parties, the parties shall make a good faith effort to prior written consent of the non-assigning party. resolve any such disputes by negotiation. The negotiation shall be attended by representatives of the TPA with full 9.7 Notice of Threatened Litigation: The Plan Sponsor will decision-making authority and by Plan Sponsor's staff notify the TPA within ten (10) days of any threatened person who would make the presentation of ai y litigation, lawsuits or regulatory complaints or inquiries settlement reached during negotiations to Plan Sponsor pertaining to the subject matter of this Agreement,or any for approval. Failing resolution, and prior to the inquiry made by any federal or state authority regarding commencement of depositions in any litigation between the same. the parties arising out of this Agreement,the parties shall attempt to resolve the dispute through Mediation before 9.8 Compliance with Laws.The TPA shall,in the performance an agreed-upon Circuit Court Mediator certified by the of its obligations under this Agreement, comply with State of Florida. The mediation shall be attended applicable federal, state or local laws, rules and representatives of the TPA with full decision-makigg regulations,including the Montana Human Rights Act,the authority and by Plan's Sponsors staff person who would Civil Rights Act of 1964, the Age Discrimination Act of make the presentation of any settlement reached at 1975,the American Disabilities Act of 1990,and Section mediation to Plan Sponsor's board for approval. Should 504 of the Rehabilitation Act of 1973. In accordance with either party fail to submit to mediation as required section 49-3-207, Montana Code Annotated, the TPA hereunder, the other party may obtain a court order agrees that the hiring of persons to perform the requiring mediation under Section 44.102, Fla. Stats. Agreement will be made on the basis of merit and qualifications and there will be no discrimination based Any suit or action brought by either party to this upon race,creed,religion,color,national origin,sex,age, Agreement against the other party relating to or arising physical or mental disability, marital status, or political out of this Agreement must be brought in the appropriate ideas in the right to obtain and hold employment. federal or state courts in Collier County. Florida, which courts have sole and exclusive jurisdiction on all such 9.9 Service of Notice. Neither party will be bound by any matters. notice,directive or request unless and until it is received in writing, or by facsimile transmission, or by e-mail 9.12 Headings: Section headings are included only for address at the addresses in this subsection. All notices convenient reference and do not describe the sections to given to either party under this Agreement shall, unless which they relate. otherwise specified in writing, be deemed to have been given three (3) days after deposit in the U.S. Mail, first 9.13 Interpretation of Words: Words denoting the singular class postage prepaid, certified mail, return receipt include the plural and vice versa. requested.; date of facsimile transmission; or date of e- Initials (Plan Sponsor Initials (TPA) APPENDIX C: COBRA SERVICES AGREEMENT(Non-ERISA) APX C. COBRA SVCS ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.12-2014 Page 11 of 13 APPENDIX D 11-5729 "Third Party Administrator for Health Benefits" ADMINISTRATIVE SERVICES AGREEMENT SECTION 105 MEDICAL EXPENSE REIMBURSEMENT PLAN APPENDIX A to APPENDIX D FEE SCHEDULE AND FINANCIAL ARRANGEMENT 1. FEE SCHEDULE The Plan Sponsor and the TPA hereby agree to the compensation schedules set forth below as being the sole compensation to the TPA for any of its services which relate to the Section 105 HRA Plan. Monthly fees are based upon Plan Participant enrollment as of the beginning of the month. All fees stated below are subject to Chapter 218, Florida Statutes, also known as the"Local Government Prompt Payment Act". Plan Sponsor shall pay THE TPA the following fees as indicated: SERVICE AMOUNT DUE 2018 2019 2020** A. Monthly Service Fee HRA: Per Participant per Month $4.00 $4.00 $4.10 ** Fees for 2020 are also guaranteed for two (2)additional one(1)year renewals. B. Hourly fee of$50.00 for reconciliation of contribution listing and related accounting services. C. Hourly fee of$100.00 for welfare plan consulting. Such services must be agreed to in advance by the Plan Sponsor. D. Hourly fee of$100.00 per hour for audit assistance services and any other services provided by the TPA not specifically provided for in this Agreement. MEDICAL ASA Page 12 of 13 MED STD SNGL EMP ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC627). REV.2011-2(6-11) APPENDIX E 11-5729 "Third Party Administrator for Health Benefits" ADMINISTRATIVE SERVICES AGREEMENT FLEXIBLE BENEFITS PLAN APPENDIX A to APPENDIX E FEE SCHEDULE AND FINANCIAL ARRANGEMENT 1. FEE SCHEDULE The Plan Sponsor and the TPA hereby agree to the compensation schedules set forth below as being the sole compensation to the TPA for any of its services which relate to the FLEX Plan. Monthly fees are based upon Plan Participant enrollment as of the beginning of the month. All fees stated below are subject to Chapter 218, Florida Statutes, also known as the"Local Government Prompt Payment Act". Plan Sponsor shall pay THE TPA the following fees as indicated: SERVICE AMOUNT DUE 2018 2019 2020** A. Monthly Service fee FSA including Electronic Per Participant per Month $5.00 $5.00 $5.15 Payment Card Service: ** Fees for 2020 are also guaranteed for two(2)additional one(1)year renewals. B. Hourly fee of$50.00 for reconciliation of contribution listing and related accounting services. C. Hourly fee of$100.00 for welfare plan consulting. Such services must be agreed to in advance by the Plan Sponsor. D. Hourly fee of$100.00 per hour for audit assistance services and any other services provided by the TPA not specifically provided for in this Agreement. E. Fee for FSA COBRA services $.25/participant/month together with 2%of the COBRA fees collected. MEDICAL ASA Page 13 of 13 MED STD SNGL EMP ALLEGIANCE BENEFIT PLAN MANAGEMENT,INC. REV.2011-2(6-11) aa. 1