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Backup Documents 06/13/2017 Item #11A1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 MINTO US OPEN PICKLEBALL CHAMPIONSHIP 2018 FACEBOOK MARKET RESEARCH CAMPAIGN ABOUT US •Lancit Digital Media owns and operates PARADISE COAST TV, the hotel channel in 35 local hotels reaching 4,000+ in room TVs with HD video featuring “Where to GO, What to DO, and Where to DINE on the Paradise Coast.” •Video production services company with over 200 broadcast awards and 16 National Emmy Awards. •Social media marketing and research company specializing in Facebook video campaigns focused on hospitality content creation, ad management, & analytics. PROJECT OBJECTIVE •To determine if the Paradise Coast destination can be effectively marketed through sports interests on Facebook. PROJECT METHODOLOGY •CVB engaged LDM to conduct a 9-week Facebook Campaign using the US Open Championship Pickleball footage as a lure to introduce Paradise Coast tourism attributes to target audience. Attributes include; hotels, beaches, eco-tours, fishing, dining, shopping, golf, and farm-to-table dining. •Fine tune age, location, interest, and behavior parameters to refine identification of target audience and to increase engagement rate. •Every video had introductory text with clickable links: Campaign Observations •The content works: sports/sporting events interests + unique destination attributes (eco-tours, fishing, beaches, dining) = high viewership and engagement rate by consumers making $75K+. 84.5% Campaign Observations •Micro-niche marketing on Facebook using sports/sporting events interests paired with unique destination attributes could be a highly effective means of targeting and reaching potential visitors to Collier County. Campaign Observations •Facebook is a powerful tool for engaging potential tourists who may not have considered traveling to Collier County. Campaign Observations •Granular Facebook data reveals real-time consumer engagement which can be utilized for other marketing purposes. Statistics To Date Weeks 1 through 6 of a 9 week campaign •Final three weeks: we are filtering for $125,000 income for weeks 7,8, and 9. •Total reach to date: 218,473 •Total impressions (views) to date: 128,212 •Total engagements to date: 130,212 •Average engagement rate after including $75k income requirement: 84.5% •Wordstream.com reports an average conversion rate of 2.82% for the travel & hospitality industry across all Facebook ad campaigns –Potential conversion for this campaign: 3,616 visitors Campaign Observations: Side by Side Video Comparison Week 1 Week 2 Week 3 Week 4 Week 5 Week 6* Target Audience Worldwide USA & Canada USA Pickleball States & Europe, Brazil, India USA Pickleball States & Europe, Brazil, India USA Pickleball States & Europe, Brazil, India USA Pickleball States & Europe, Brazil, India Interest Pickleball + Florida Tourism Pickleball + Beaches Pickleball + Eco Tours Pickleball + Fishing Pickleball + Dining Pickleball + Shopping Behavior N/A N/A $75,000+/year $75,000+/year $75,000+/year $75,000+/year Views 78,751 8,023 8,950 13,332 10,704 8,452 Reach 155,057 11,097 9,764 17,315 12,512 12,828 % Views of Reached 50%72%91%77%85%65% Clicks to Play Video 43 8 6 76 31 63 Link Clicks 1,259 88 98 127 124 45 Button Clicks 14 3 3 1 3 8 Top Audience Women: Age 25-54 Women: Age 65+Women:Age 55+Women: Age 55- 65+ Women:Age 35- 44 & 55-65+Men: Age 35-65+ Average Cost Per Click (CPC)**$0.05 $0.83 $0.66 $0.45 $0.50 $0.49 Average Click Through Rate (CTR)***1.12%0.99%0.99%0.92%1.08%1.06% * Ongoing campaign. Stats are as of 10:45am 6/12/17 ** Industry Average: $0.63 (wordstream.com) ***Industry Average: 0.90% (wordstream.com)