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Agenda 04/11/2017 Item # 4B04/11/2017 P R O C L A M A T I O N WHEREAS, the Collier County Sheriff’s Office (CCSO) has a dedicated team of 56 public safety telecommunicators who provide a vital link between the public and first responders; and, WHEREAS, the CCSO telecommunicators are the calming voices that get help on the way to callers while at the same time giving callers any needed pre-arrival instructions; and, WHEREAS, in 2016, the CCSO telecommunicators answered 157,141 emergency 911 calls and 310,169 non-emergency calls; and, WHEREAS, in addition, the CCSO radio telecommunicators are vital to the timely dispatch of calls and relaying critical information to the first responders, while also accurately tracking activity; and, WHEREAS, in 2016, the radio telecommunicators monitored more than 11 million radio transmissions; and, WHEREAS, in 2016, they had a direct impact on saving the lives of Collier County residents, and were awarded five Life Save Awards and four Phoenix Awards for successfully guiding callers through CPR; and WHEREAS, the entire team of CCSO telecommunicators are truly dedicated to the residents of Collier County and our first responders, by working tirelessly to ensure that every caller receives expeditious, caring help. NOW THEREFORE, be it proclaimed by the Board of County Commissioners of Collier County, Florida, that April 9 - 15, 2017 be designated as NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEK IN COLLIER COUNTY DONE AND ORDERED THIS 11th Day of April, 2017 BOARD OF COUNTY COMMISSIONERS 4.B Packet Pg. 16 04/11/2017 COLLIER COUNTY, FLORIDA ________________________________ PENNY TAYLOR, CHAIRMAN 4.B Packet Pg. 17 04/11/2017 COLLIER COUNTY Board of County Commissioners Item Number: 4.B Doc ID: 2994 Item Summary: Proclamation designating April 9-15, 2017 as National Public Safety Telecommunicators Week in Collier County, in recognition of the Collier County Sheriff's Office team of 56 dedicated public safety telecommunicators who provide a vital link between the public and first responders. To be accepted by Sheriff Kevin Rambosk, Chief Greg Smith, Director Chris Gonzalez, Manager Nick McFadden, 911 dispatchers and staff. Meeting Date: 04/11/2017 Prepared by: Title: Customer Service Specialist – Communication and Customer Relations Name: Aimee Trochessett 03/30/2017 4:52 PM Submitted by: Title: Manager-Communications & Cust. Relations – Communication and Customer Relations Name: Mike Sheffield 03/30/2017 4:52 PM Approved By: Review: Communication and Customer Relations Mike Sheffield Additional Reviewer Completed 03/31/2017 9:34 AM County Manager's Office Nick Casalanguida County Manager Review Completed 04/03/2017 6:34 AM Board of County Commissioners MaryJo Brock Meeting Pending 04/11/2017 9:00 AM 4.B Packet Pg. 18