Loading...
LAB Minutes 01/18/2017 Naples, Florida, January 18, 2017 LET IT BE KNOWN that the LIBRARY ADVISORY BOARD met on this date in regular session at 10:00 a.m. in the Headquarters Library with the following members present: CHAIR: Loretta Murray—District 1 VICE-CHAIR: Connie Bettinger-Hennink—District 3 SECRETARY: Joy White—District 4 Marjorie H. Gagnon—District 5 Lynne Nordhoff— District 2 ALSO PRESENT: Tanya Williams, Assistant Library Director Karen Tibbetts, Administrative Assistant Sandra Linneman, Secretary, Friends of the Library Introductions among attendees were made. Joy White is the new member representing District 4 and Lynne Nordhoff is the new member representing District 2. APPROVAL OF MINUTES Mrs. Murray asked for additions or corrections to the minutes of December 14, 2016. No corrections were noted. Ms. Bettinger-Hennink moved to approve the minutes. Mrs. Gagnon seconded and the motion was carried unanimously. REPORT OF THE FRIENDS • The Friends of the Library (FOL) have been busy with events occurring every ten days. • The FOL are trying to increase their membership by setting up a table at local cultural events. • The FOL had a table present at a recent art show, however, it rained on two of the days, and was not very successful. • Currently there are 17 FOL Board Members. They are hoping to increase to 25 members. • The FOL Board meets the third Friday of the month at 2:00 pm at the Naples Regional Library in the Rees Meeting Room. Their annual board meeting is held in October, which begins their fiscal year. • Mrs. Murray stated that the Library encourages LAB members to become FOL members. • The FOL is offering free lectures to encourage membership. • The FOL is partnering with a Marco Island bookseller to provide books for an upcoming free lecture featuring Patricia Schultz, author of"1,000 Places to See Before You Die". • Mrs. Linneman stated that Mrs. Schultz is an engaging speaker, and invited LAB members to the lecture, which will be held on March 31 at 9:00 am at the South Regional Library. REPORT OF OFFICERS—None COMMUNICATIONS a—Written—None b—Personal—None • Ms. Bettinger-Hennink reported that she was featured in a Naples Daily News article on Friday, January 13, 2017. She has dressed as Dr. Seuss' iconic character, the Cat in the Hat, for the past 25 years, visiting schools and libraries in Southwest Florida to share the joys of reading. • She met the reporter in June while reading to children at the Golden Gate Branch Library. • She added that her son loans his Dr. Seuss collection to the local library each year to be put on display. PUBLIC COMMENTS— None 1 UNFINISHED BUSINESS 1) Employee of the Month-January • Ms. Bettinger-Hennink nominated Kelly Grandy, Library Technician at the Headquarters Library, as the January employee of the month. Mrs. Gagnon seconded the nomination and the motion passed unanimously. • Ms. Williams explained the Employee of the Month recognition to new LAB members. • Each employee selected will receive a token of appreciation from the Library(generally flowers/balloons, cookies/cupcakes, etc.) • The FOL provide the employee with $30 towards a recognition lunch or dinner(of the employee's choosing)to be held offsite with all Library staff invited. • The FOL also provides the employee with a $100 recognition gift. • Each Library location is provided with an announcement of the selected employee to be posted, generally in the staff lounge. • Ms. Williams explained that the goal is to provide an internal purpose for co-workers to recognize best practice within the Library system. • Former LAB member, Carla Grieve would list the past year's recognized employees in an article published by the Collier Citizen newspaper. • The Library is currently developing a marketing plan to include future public relations announcements. 2) Employee and Employee Nominator of the Year Drawing • Mrs. Murray was selected to draw the winners, who will receive a ticket to one of the lecture and lunch events sponsored by the Friends of the Library. • Kathy Hemmat, Youth Services Librarian from Golden Gate was selected as Employee of the Year. • April Ristau, Branch Manager from Vanderbilt Beach was selected as Nominator of the Year. 3) Meeting Schedule Calendar 2017 • Members discussed which library locations they would like to visit this year and determined they would visit: Golden Gate on April 19; Marco Island on June 21; and Estates on August 16. • Ms. Bettinger-Hennink moved to accept the revised meeting schedule calendar with the locations. Mrs. Gagnon seconded and the motion passed unanimously. • Ms. Tibbetts will confirm with these locations and send a revised meeting schedule to LAB members. NEW BUSINESS 1) LAB Officers • Mrs. Murray assumed the office of Chairman, as per the LAB By-Laws/Article II — Officers/Sec. 4 states: "The Vice-Chairman shall serve in the absence of the Chairman and shall assume the office of Chairman in the event that the position of Chairman is vacated." • Sec. 3 states: "The ranking officer or senior member of the Board is empowered to call a special election to fill any officer vacancy." • Discussion ensued regarding the responsibilities of the Vice-Chairman and Secretary positions. • Mrs. Murray asked for nominations for the position of Vice-Chairman. She nominated Ms. Bettinger-Hennink for the position, Mrs. Gagnon seconded the nomination and the motion was carried unanimously. • Mrs. Murray asked for nominations for the position of Secretary. Mrs. Nordhoff nominated Mrs. White, Mrs. Murray seconded the nomination and the motion was carried unanimously. • Name badges will be ordered for the two new board members: Joy White and Lynne Nordhoff. 2) Volunteer Appreciation Events • Ms. Williams encourages all LAB members to attend the Volunteer Appreciation Events. • She added that Steve Carnell, PSD Dept. Head and some of the Commissioners have attended in the past. 2 • She reminded everyone to contact the Branch Manager of any location(s)they may visit. She will provide everyone with a list of contacts. • Ms. Bettinger-Hennink stated that she looks forward to reviewing the statistics provided at these events. • Ms. Williams will provide a breakdown of volunteer hours per location. 3) Mail-A-Book(MAB) Service • Ms. Williams reported that the Mail-a-Book (MAB) Service has relocated to the Headquarters Library, and is located in the Technical Services Department. • She handed out a packet of information to LAB members to review regarding the proposed revisions to this service. • Staff are currently in the process of bringing the MAB service into compliance with US Postal codes. • There are two mailing bags associated with the MAB service: green and blue. o Green bags are assigned to patrons that have provided certification from their doctor or therapist confirming that they are visually impaired or physically handicapped. Postage is provided free for patrons meeting the criteria. o Blue bags are assigned to patrons who are unable to come to the library due to various reasons. The Library incurs the postage to mail out materials using a library rate. Patrons are responsible to pay the postage to return the items to the Library. Or they can have someone return the materials to a local library. o The Library will be tracking the money spent on postage. Last year Inter-Library Loan Services spent$2,500 to mail 844 pieces. • There are currently 200 active MAB patrons. These accounts will be reviewed on a semi- annual or annual basis. • Lending periods are extended for MAB patrons due to materials being mailed. • Ms. Bettinger-Hennink suggested for MAB patrons to have a refrigerator magnet stating that they are a part of the MAB services, and providing information for the return of Library materials. • Mrs. Nordhoff made a motion to approve the MAB procedures to be revised by the Library as requested. Mrs. Murray seconded and the motion was carried unanimously. 4) Inter-Library Loan (ILL)Service • Ms. Williams reported that the Library has always provided ILL services. • If the Library does not have requested materials in the system, they can borrow from another ILL reciprocating library. • There were 150 outstanding requests over the holidays, which is difficult for one staff member to efficiently process. • Public Services Librarians have been assigned to process any article requests. These articles come from scholarly sources or periodical journals, which are accessible through academic libraries. Those libraries require patrons to have their requests processed through their local library. • The Library would prefer to purchase requested materials rather than processing the requests through ILL services to minimize postal charges. • The Library is requesting approval to revise the ILL policy to no longer allow the borrowing or lending of current best sellers, high demand materials, materials that have been published within the year, or mass market paperbacks. • Mrs. Gagnon made a motion to approve the Library's request to revise the Inter-Library Loan services as stated. Ms. Bettinger-Hennink seconded and the motion was carried unanimously. GENERAL CONSIDERATIONS • Ms. Bettinger-Hennink had four items to note: o She thanked the Library for offering a Winter Reading Program. 3 it o She is concerned about the elevation level of the development being constructed beside the Headquarters Library, and how it will affect water drainage at the Library. o She inquired about the self-scanning equipment installation at the Golden Gate Library. • Ms. Williams stated that Golden Gate and Vanderbilt Beach libraries should be installed within the next two weeks. Naples Regional Library is waiting for a permit to be granted by the City of Naples for the installation of data lines. o Ms. Bettinger-Hennink asked if a staff member will be assigned to social media postings at each library location. • Ms. Williams replied that she conducted a survey of staff needing to have access to Pinterest, and will provide an explanation of valid purpose to the County Mangers' office to process this request. DIRECTOR'S REPORT 1) Current Statistics • Ms. Williams distributed circulation statistics for FY2015 and FY2016. • The current statistics reflect a record low circulation for FY2015. However, there was a 2% increase in FY2016. Although there was a 4.5%decrease in physical circulation, there was a 58% increase in electronic circulation. • Ms. Williams stated that in the past, statistics were provided in multiple ways. She would like to implement a quarterly report to provide statistics and an analysis of the statistics pertaining to circulation, electronic circulation, door counts, and other prominent statistics in order to better view any trends. • She will provide the first quarter report (Oct. 1 —Dec. 31, 2016) at the February LAB meeting. • Mrs. Linneman asked about the jail statistics. o Ms. Williams replied that the Library follows specific guidelines when providing reading materials to the jail and juvenile detention center. o The Library is currently working with the jail to set up a library circulation system there and provide inmates with library cards. This"11th Library branch"would have its items catalogued separately from the main library catalog and would maintain a separate patron base. o Donated books can be included in their collection, there would be no overdue fines, and their library cards can be converted into a regular library card when they're released from jail, if they can provide proof of Collier County residency. 2) Community Assessment • Ms. Williams reported that Stantec, the vendor hired to conduct the Community Visioning Assessment, has finalized the online survey. She distributed copies and encouraged everyone to complete the survey. • Stantec has visited several Library locations, including: NR, EN, MI, IM, SR, and GG. • They have talked with patrons and community members to get baseline information regarding the Library. • February 11 will feature the survey's kickoff through the County. • Ms. Williams should have a preliminary report for the March LAB meeting and the final report in April. • Currently, 42% of the County's population, including residents and non-residents, have a library card. The Library is trying to reach the 58%that do not have a card to determine what services the Library can provide to them. • The Library has been embarking with members of the Public Services Department, Jason Rummer and Daniel Christenbury, to create a marketing plan for the Library. $30K has been dedicated for FY2017 to include social media, public services announcements through TV, radio and YouTube. • As a part of the Community Visioning Assessment, updating the Library's logo has been discussed, as well as redesigning the Library's website. 4 • The Library is investigating logo options through Logo Tournament. • Ms. Williams shared new logo ideas from five different graphic artist concepts and would like everyone's feedback. • The Library intends to provide each staff member with a shirt displaying the new logo. • Ms. Williams added that Michelle Arnold from Public Transportation had proposed a new logo to the BCC last year, however, the item was pulled from the agenda after much discussion. • After discussion, Mrs. Murray made a motion stating that the Library Advisory Board is in support of the Collier County Public Library exploring the option of a new Library logo. Mrs. White seconded, and the motion was carried unanimously. 3) FY18 Budget Planning • The Library should receive final budget planning instructions in the next 2-3 weeks. • Parking lots for the Estates and Immokalee libraries are funded to be completed this year. • The mortar and brick veneer at the East Naples library will be replaced this year. • Facilities has been made a priority from the County's budget office, which would include painting and carpeting. • Ms. Williams provided LAB members with a copy of the by-laws and County Ordinance 82 that governs the existence of the LAB. • She reminded members that fuel mileage in excess of 20 miles round trip for Advisory Board members is eligible for reimbursement by the County. Ms. Williams encouraged members to read the book"Expect More:Demanding Better Libraries for Today's Complex World' by David Lankes. Branch Managers have been assigned to read this book and it will be discussed at their Monday afternoon meeting. The author summarizes: bad libraries create collections, good libraries create services, and great libraries create communities. Collier County Public Library strives to be a great library. Ms. Bettinger-Hennink asked if there were any upcoming major retirements. Ms. Williams stated that Louise Bergeron from Golden Gate library will be retiring effective July 1. LAB members would like to recognize her services prior to her retirement. ADJOURNMENT There being no further business to come before the Library Advisory Board, Mrs. Gagnon moved to adjourn, Ms. Bettinger-Hennink seconded and the motion was carried unanimously. The meeting was adjourned at 11:45 a.m. The next Library Advisory Board meeting will be held on Wednesday, February 15, 2017 at the Headquarters Library. Approved by: XtPiiett—P/M4°(-4-r- Loretta Murray, Chair Library Advisory Board 5