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Agenda 02/14/2017 Item #16E 902/14/2017 EXECUTIVE SUMMARY Recommendation to adopt a Resolution approving a revised set of Policies and Procedures to govern the operation of Lake Trafford Memorial Gardens. OBJECTIVE: To update the Policies and Procedures governing the rights of interment, administration, maintenance and general operations at Lake Trafford Memorial Gardens. CONSIDERATION: Collier County established Lake Trafford Cemetery in December 1964 on 20 acres, off Little League Road in Immokalee. The Cemetery was used exclusively for indigent burials until it was opened to the public in 1982. The Board formally adopted a cemetery operations policy in July 1982 (Resolution 82-105), which was revised in December 2010 to include specific policies for indigent cremations or burials. The Division of Community & Human Services (“CHS”) has since established a separate set of Standard Operating Procedures, relative to the determination of indigent status, and the disposition of indigent, unclaimed and/or unidentified individuals. Therefore, it is prudent to update the Cemetery Policies and Procedures to erase any ambiguities among the various responsibilities. Additionally, staff recommends further clarification regarding grave markers, upkeep and appearance of individual graves, and other administrative issues. The primary changes made in these updated Policies and Procedures are as follows: Removal of references to cremation processes for County indigents, since that is now handled strictly by and through CHS; Roles and responsibilities of the County, as relates to administration and maintenance; Funeral Directors’ roles and responsibilities as relates to actual burial and marking the graves; along with the responsibilities of the public as relates to decoration of graves and decorum while within the confines of the Cemetery Additionally, there are enhanced prohibitions set forth regarding the upkeep and appearance of individual graves, with the intent of creating more uniformity and a generally nicer appearance of the entire Cemetery Attached is Resolution 2010-231 adopting the existing policies and procedures for Lake Trafford Memorial Gardens. This is being provided for comparison purposes only, as the 2017 Policies and Procedures were a complete re-write, and the accompanying Resolution rescinds and revokes all previous policies and procedures or rules and regulations. LEGAL CONSIDERATION: This item is approved as to form and legality, and requires a majority vote for Board approval - JAB FISCAL IMPACT: There is no fiscal impact from this action. All proceeds from plot sales are deposited in the Lake Trafford Memorial Gardens’ General Fund Account (001). GROWTH MANAGEMENT: There is no Growth Management impact associated with this action. RECOMMENDATION: That the Board of County Commissioners adopts the Cemetery Policies and Procedures and authorizes its Chairperson to execute the attached Resolution. Prepared by: Deborah K. Goodaker, Property Acquisition Specialist, Facilities Management Division 16.E.9 Packet Pg. 935 02/14/2017 ATTACHMENT(S) 1. Resolution No. 2017- (PDF) 2. Resolution 2010-231 (PDF) 16.E.9 Packet Pg. 936 02/14/2017 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.9 Item Summary: Recommendation to adopt a Resolution approving a revised set of Policies and Procedures to govern the operation of Lake Trafford Memorial Gardens. Meeting Date: 02/14/2017 Prepared by: Title: Property Acquisition Specialist – Facilities Management Name: Deborah Goodaker 01/03/2017 2:58 PM Submitted by: Title: Division Director - Facilities Mgmt – Facilities Management Name: Dennis Linguidi 01/03/2017 2:58 PM Approved By: Review: Facilities Management Toni Mott Additional Reviewer Completed 01/03/2017 4:23 PM Administrative Services Department Pat Pochopin Level 1 Division Reviewer Completed 01/05/2017 11:14 AM Facilities Management Dennis Linguidi Additional Reviewer Completed 01/06/2017 10:25 AM County Attorney's Office Jennifer Belpedio Level 2 Attorney of Record Review Completed 01/06/2017 3:20 PM Administrative Services Department Len Price Level 2 Division Administrator Review Completed 01/31/2017 9:09 AM Office of Management and Budget Valerie Fleming Level 3 OMB Gatekeeper Review Completed 01/31/2017 9:34 AM Office of Management and Budget Laura Wells Additional Reviewer Completed 01/31/2017 2:18 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 02/02/2017 11:12 AM County Manager's Office Nick Casalanguida Level 4 County Manager Review Completed 02/06/2017 10:09 PM Board of County Commissioners MaryJo Brock Meeting Pending 02/14/2017 9:00 AM 16.E.9 Packet Pg. 937 16.E.9.a Packet Pg. 938 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 939 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 940 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 941 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 942 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 943 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 944 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 945 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 946 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 947 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 948 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 949 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) 16.E.9.a Packet Pg. 950 Attachment: Resolution No. 2017- (2541 : Cemetery Policy) ヽ へ RESOLUT10N NO.2010‐231 A RESOLUT10N ADOPTING A POLiCY TOGOVERN THE OPERAT10N OF LAKE TRAFFORD MEMOR:AL CARDENS. WHEREAS, on July 27, 1982, the Board of County Commissioners of Collier County, Florida adopted a policy (Resolution (82-105)) goveming the rights of interment, administration, maintenance and development of Lake Trafford Memorial Gardens (cemetery), said policy including the disposition of indigent deceased; and WHEREAS, on Seprember 22, 1987 by Resolution No. 87 -224; on May l, 1990 by Resolution No. 90-242; on September 9,2003 by Resolution No. 03-290; and on october 27, 2009 by Resolution No. 09-253, the Board of county commissioners revised the policy for the operation of the Cemetery; and WHEREAS' the need exists to further revise the poricy for the operation of the Cemetery to more clearly define the rules and regulations which govem rhe administration and development ofLake Trafford Memorial Gardens, and to clarifu provisions relating to cremation. NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF COUNTY coMMISsIol[ERs oF COLLIER couNTy, FLORTDA, that all previous rules and regulations for Lake Trafford Memorial Gardens be and hereby are revoked and rescinded, and that the attached Policy, a copy of which sha.ll be set forth in the Minutes of the Board of county Commissioners fo-r this day, be and hereby are declared to be those Rules and Regulations which shall henceforth govem the administration, maintenance and development of Lake Trafford Memorial Gardens. TШ S RESOLUT10N adoptcd ancr mabn,secOnd and m●Onッ VOtC ms thc/ノ 翡 dり ごを ,2m Q BOARD OF COUNTY COMMISSIoNERS COLLIER COUNTY,FLORIDA 焦ノヒtJと しo(ニ right By: 16.E.9.b Packet Pg. 951 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) ヽ ⌒ BOARD OF COUNTY COMMISSIONERS POLICY OPERATION OF LAKE TRAFFORD MEMORIAL GARDENS SECTION ONE: Purpose On July 27 , 1982, the Board of County Commissioners adopted a policy governing the rights of interment, administration, maintenance and development of Lake Trafford Memorial Gardens, said policy including the disposition of indigent deceased. The need exists to provide a separate, revised policy for the operation of the Lake Trafford Memorial Gardens to more clearly define the rules and regulations regarding the establishment ofa cremation only policy for unclaimed and indigent deceased, which govem the administration and development of Lake Trafford Memorial Gardens. SECTION TWO: Establishment of Rules and Regulations to Govern Administration and Maintenance of Lake Trafford Memorial Gardens A Lake Trafford Memorial Gardens, a cemetery acquired and maintained by collier County for the public benefit under authority of Chapter 63-1243, Special Acts of thi Florida State Legislature, and as recorded in Plat Book 8, page 32 through 40 of the public Records of collier county, Florida, is subject to the following Rules and Regulations prescribed for the protection of owners' interment rights therein and for the administration, maintenance and development of the "Gardens." B. Rescission of previous Rules and Regulations - All previous Rules and Regulations for the Gardens are hereby rescinded. SECTION THREE: Scope of Responsibility The Administrative Services Division Administrator or designee shall be responsible for sale of lots, cremation of both unclaimed and indigent persons, maintenance, monitoring of burial and cremation procedures to snsure compliance with the Rules and Regulations established herein, and general administration and keeping of records conceming the bardens. To the extent authorized by law, no party involved in the cremation of indigent, unidentified or unclaimed bodies shall be liable for any damages resulting from the cremation. 16.E.9.b Packet Pg. 952 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) SECTIONFOUR: Definitions A. Unclaimed. A body is considered unclaimed when: 1. The body has been identified but no legally authorized person (as defined in Florida Stalutes 406.50) can be found to participate in the final disposition of the body. 2. One or more legally authorized persons, having been contacted, will either not claim the body for burial, or will not authorize cremation. B. Indigent. A deceased who, at the time of death, meets one hundred percent (100%) of the federal poverty level recognized by the Federal Income Guidelines produced by the United States Department of Health and Human Services. C. Unidentified. Deceased whose identity cannot be determined after diligent search. SECTION FIVE: Regulations Pertaining to Interment A. Lots or grave spaces shall be used only for burial of human dead. Only one interment shall be made in a grave (with the exception of interment of mother and infant, or two children in one casket). B. Purchase oflot or grave space shall convey only the right ofburial therein, sub.iect to such regulations as may be in force at the time ofburial. C. Burials in aboveground vaults shall be prohibited. D. Sites shall be located and staked by Real Property Management or by contract with a private individual, firm or organization if the Administrative Services Division Administrator gives such approval. E. Burial Casket and Liner Requirements: (l) Burial in the Adult Section of the Gardens shall require, at a minimum, a manufactured, cloth covered casket and a metal or concrete liner. (2) Burial of decomposed bodies shall require, at a minimum, a metal, sealed casket similar to the brand name Ziegler and a metal or concrete liner. ,,, 3fii*loll. ",;ff;ff :r,.:13:":::1"1,",,fi1;",n:: i,i,,?:,'il]ft .; proofed casket; a vault casket combination shall not require an additional liner for interment. 16.E.9.b Packet Pg. 953 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) (4) All caskets and liners shall be approved by the Administrative Services Division Administrator or designee and no burials other than with approved caskets and liners shall be permitted. (5) Failure to meet these required burial casket and liner requirements will result in having any and all interment procedures delayed until these requirements are satisfied. F. Notice of scheduled funerals must be given to, and an authorization to bury must be obtained from the Administrative Services Division Administrator or designee no less than twenty-four (24) hours before the announced time of the funeral. SECTION SIX: Indigent Cremation and Burial A. ELIGIBILITY: Any person who expires within the confines of Collier County, whether resident or non- resident, is potentially eligible for cremation or burial. Collier County shall employ the method of cremation for any indigent, unclaimed, and unclaimed indigent deceased persons. B. POLICY: The policy for disposing ofbodies at Collier County's expense will be: (I) T,NCLAIMED: l/(a) Veteran. Collier County will provide burial or irffi&urrent at a national cemetery for an eligible veteran in accordance with Florida Statutes 406.50,406.51 and c.F.R. 38. (b) If suitable, Collier County will transfer the body to the Anatomical Board or research facility as designated in Florida Statutes 406.50. (c) If the body is ineligible for either of the above, and the Medical Examiner's office has not requested otherwise, the Collier County Director of Housing, Human and Veteran Services, or his/her designee, will authorize cremation. (d) The remains will be held for one hundred-twenty (120) days and, if not claimed by a legally authorized person, will be disposed of by the funeral home in compliance with Florida Statutes 497 .607(2). 16.E.9.b Packet Pg. 954 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) INDIGENT CREMATION AND BURIAL: (a) The Administrative Services Division Administrator or designee shall assign burial spaces for those persons based on the policy guidelines set forth in Section C. Those spaces will be made available at the request of the Collier County Housing, Human and Veteran Services Director or designee. The selection of such spaces by the County shall be final. (b) The Administrative Services Division Administrator or designee shall be responsible for the opening and closing of gravesites for indigent burials and indigent veteran burials. The burials of indigent and indigent veterans will be in accordance with the request of the Collier County Public Services Administrator or designee. (c) A Request for Deed Certificate to zught of Interment form shall be made out lor each lot used for burial of an indigent person. The first copy of the Request shall be filed by the Housing, Human and Veteran Services Director, and the second copy with Real Property Management. No Deed Certificate shall be made out with respect to the burial of an indigent person. (d) Veteran. A legally authorized person may request burial or inumment at a national cemetery lor an eligible veteran in accordance with Florida statutes 406.50 and C.F.R. 38. Collier County will not provide burial or inumment locally if eligible for a national cemetery. (e) A legally authorized person may request transfer to the Anatomical Board or research facility as designated in Florida Statutes 406.50. (0 A legally authorized person may authorize direct (no viewing, no service) cremation tfuough the County's contracted funeral home(s), and may receive the cremated remains in accordance wilh Florida Statutes. (g) A legally authorized person may claim the body for burial. Collier County will pay only the current contracted amount for cremation toward a direct (no viewing, no service) burial with the contracted funeral home(s). No payments will be made to any party other than the County contracted funeral home(s). (h) Collier County rvill not provide a funeral service or financial assistance toward a funeral service. Upgrades to the county's arrangements with the contracted funeral home(s) are not permitted. (i) A legally authorized person or next of kin may claim the remains through Collier County's contracted funeral homes(s), within one hundred-twenty (120) days and, if not claimed by a legally authorized person or next of kin, the remains will be disposed of by the funeral home in compliance with Florida Statutes 497.607(2). ⌒416.E.9.b Packet Pg. 955 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) CPROCEDURES: The Collier County Department of Housing, Human and Veteran Services will be responsible for the implementation of the Indigent Cremation and Burial Program. Procedures detailing the implementation of the program are the responsibility of the HHVS Department. (1) Collier County will make all reasonable efforts to gather pertinent information, including name, date of birth, Social Security number, date of death, cause of death, next of kin, financial information, veteran status, willingness of relatives to donate body for research for education and preference for burial or cremation based on the policies as set forth in Sections B(1) and B(2) above. In the matter of Indigent cremation, a family member must be willing to sign an authorization for cremation and disposition for the funeral home(s). (2) Upgrades lbr caskets, cremation ums, vaults, cemetery plots, or additional funeral services such as viewing and graveside services will not be permitted at County expense. (3) If identification of a body has not been established, cremation shall be delayed a minimum of ten (10) days from the official date of death. If identification of the body has been established and the next of kin has not been found, the body will held for ten (10) days from the official date of death and until reasonable efforts to locate next of kin have been exhausted. Q) Burial of Indigent persons will be authorized and performed once next of kin has provided payment to Collier County for the difference of the current cremation fee schedule and the fee schedule for burial services. Collier County Housing, Human and veteran Services Department or his/her designee will be responsible for authorizing Indigent Cremation and Burial service. (a) Collier County Housing, Human and Veteran Services shall coordinate with Real Property Management all interment services at the Gardens required for either the Cremation or Burial of Unclaimed or Indigent deceased. Furthermore, Real property Management shall confirm burial/disposition arrangements with the contracted funeral home, and/or associated vendors. (5) After disposition of the Unclaimed and Indigent deceased, an itemized statement requesting payment shall be presented to Collier County Housing, Human and Veteran Services Department by the funeral home providing the service. Cotlier County shall provide payment to the contracted funeral home according to the rates in effect at the time services were rendered, and included herein, and may be amended from time to time by Resolution of the Board of County Commissioners. 16.E.9.b Packet Pg. 956 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) SECTION SEVEN: Veteran Section All veteran gravesites in Lake Trafford Memorial Gardens shall have flat bronze or marble grave markers. These markers will be fastened into a concrete slab the size of 27" x 15" x 4" and securely set flush with turf. The maintenance for the Veteran Section will be in accordance to the Maintenance Procedures further explained in Section Ten. SECTION EIGHT: Sale of Lots A. Purchase of interment rights shall be from Collier County only. No sales shall be made other than to natural persons, except to fi.rneral homes for immediate use. No resale or transfer of interment rights other than by involuntary operation of law shall be permitted, except that the county shall repurchase by quit claim deed any unused right upon request from tlie owner thereof for the original price, less recording or other fees, and any other actual determinable expenses. No lot owner shall accept remuneration for the use of hislher lot. No single buyer shall be permitted to purchase lots in number beyond his reasonable anticipated requirements as determined by the County. These provisions are expressly for the provision of any speculation in interment rights. B. Procedures for sale of lots - The Administrative Services Division Administrator or designee shall: (l) Take calls from prospective purchasers. (2) Execute Request for Deed Certificate to Right of Interment and collect purchase price: (a) First copy ofRequest for Deed Certificate to Right of Interment shall be given to purchaser as a receipt. (b) Second copy of Request for Deed Certificate to Right of Interment shall be retained in Real Property Management,s Lake Trafford Cemetery files. (c) Upon execution of a Request for Deed Certificate to Right of Interment by the Administrative Services Division Administrator or designee, a Deed Ce(ificate shall be completed and sent to the Board of County Commissioners, office for execution by the Chairman. Upon execution, the Deed Certificate will be delivered to the Clerk of the Courts for recording. After recording, the Deed Certificate will be mailed by the Administrative Services Division Administrator or designee to the purchaser as soon as practical. A 16.E.9.b Packet Pg. 957 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) copy of the recorded Deed Certificate will be filed by Real Property Management in the Gardens files. (d) When a burial takes place, the date relating to the deceased will be entered into the "Record of Interment" section of the Request for Deed Certificate to Right of Interment. Cross-index cards by deceased names and Deed Certificate numbers will be completed and filed. (e) Arrangement for burials on privately-owned lots would be made through funeral homes, which provide the site preparation crews. C. Proceeds from Sale ofLots (l) Sales price of lots shall be as determined by resolution of the Board of County Commissioners. (2) Full payment for grave spaces shall be made in cash or by check. (3) Proceeds from sale shall be transmitted to the Finance Department, and a receipt therefore shall be obtained for the Real Property Management,s Gardens files. (4) The owner of interment rights in any unused lot or group of unused lots may make application to the Administrative Services Division Administrator or designee for a retum ofthe purchase price for such lot or lots, less recording fees and any other determinable actual cost. Upon receipt of such a request, the Administrative Services Division Administrator or designee shall have the owner execute a quit claim deed for the lot or lots in favor of Collier County, and give the owners in exchange thereof a receipt specifying the amount of refund to be payable upon acceptance ofthe quit claim deed. Real property Management will secure a refund check from collier county's Finance Department and mail to the owner at the address shown on the quit claim deed. (5) The proceeds from the sale of interment spaces shall be used to help defray expenses of development, administration and maintenance of the Gardeni. All such funds received over and above such expenses may be deposited in a trust fund on a yearly basis. Such trust fund, when it shall become large enough that there is sullcient income for the purpose, shall constitute a perpetual carl fund for further development and maintenance ofthe Gardens. D. Approved Documentary Forms - the forms listed below are approved for use by the Administrative Services Division Administrator or designee in accordance-with this policy. ( I ) Request lor Deed Certificate for Right of Interment with Rules & Regulations on reverse side. 16.E.9.b Packet Pg. 958 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) Deed Certificate. SECTION NINE: Grave Markers A. In order to preserve uniformity, grave markers shall be approved by the Administrative Services Division Administrator or designee. The Administrative Services Division Administrator shall have the right to change gravesite requirements when deemed necessary. B. Grave memorials shall be set on the allocated grave space only. No memorial may be set to embrace two or more grave spaces unless first approved in writing by the Administrative Services Division Administrator. C. Only flat bronze or marble tablets, set flush with the turf, may be used as grave markers. The Administrative Services Division Administrator, prior to the delivery of the markers to the Gardens, must approve any other grave marker types. D. The Administrative Services Division Administrator or designee shall have the right to remove any and all grave markers, grave memorials or personal property placed on a grave space that is not in accordance with this goveming policy. SECTIONTEN: MaintenanceProcedures A. Grass shall be mowed and shrubs and bushes trimmed as needed. B. Grounds shall be policed and trash removed when accumulations become noticeable. C. Graves shall be tended and dressed as required; fill shall be added to maintain ground level. D. Seed and fertilizer shall be used as needed to maintain grounds. E. Gardens may be maintained (to include duties of caretaker) by Collier County's Parks & Recreation Department or Facilities Management Department, or by contract with a private individual, firm, or organization if the Administrative Services Division Administrator gives such approval. F. The cost of work done at the Gardens shall be budgeted as a separate section of the budget. 16.E.9.b Packet Pg. 959 Attachment: Resolution 2010-231 (2541 : Cemetery Policy) SECTIONELEVEN: OtherAppurtenances A. Enclosures ol any nature, such as fences, arches, hedge or ditch around a lot or group of lots are prohibited. Grave mounds are also strictly prohibited. B. No trees, plants or shrubs shall be planted, pruned or removed except with the prior written approval of the Administrative Services Division Administrator, or designee. SECTION TWELVET Conduct Any activities within the confines ofthe Gardens, which are conducted in disregard of its solemnity, including but not limited to, drunkenness, hunting, picnicking, or the disposition of trash or litter thereon, are strictly prohibited, and offenders shall not be permitted on the premises and may be subject to prosecution. SECTION THIRTEEN: Reservation of Authority This Policy shall be amended or rescinded only by the authority of the Board of County Commissioners. SECTION FOURTEEN: Effective Date ゴ Ty::113お 」:し :」リサ,」[;lヽ ind ad° ptcd by lり ll:laFd Of COunty Commissioners this BOARD OF COUNTY COヽ 4MISS10NERS COLLIER COUNTY,FLORIDA ′ 誡 Approved as to form and ht, Assistant County Attorney9legal sufficiency: 16.E.9.b Packet Pg. 960 Attachment: Resolution 2010-231 (2541 : Cemetery Policy)