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LAB Minutes 05/18/2016 Naples, Florida, May 18, 2016 LET IT BE KNOWN that the LIBRARY ADVISORY BOARD met on this date in regular session at 10:00 a.m. in the Headquarters Regional Library with the following members present: CHAIR: Doris J. Lewis — District 4 VICE-CHAIR: Loretta Murray— District 1 Carla Grieve — District 2 Connie Bettinger-Hennink— District 3 Marjorie H. Gagnon — District 5 ALSO PRESENT: Val Kocin, Library Director Tanya Williams, Assistant Library Director Karen Tibbetts, Administrative Assistant Bobbi Skaggs, Friends of the Library APPROVAL OF MINUTES Mrs. Lewis asked for additions or corrections to the minutes of April 20, 2016. No corrections were noted. Ms. Bettinger-Hennink moved to approve the minutes. Mrs. Murray seconded and the motion was carried unanimously. REPORT OF THE FRIENDS • The Friends are working on new by-laws, which will need approval at their next board meeting. • Bobbi Skaggs reported that the FOL has approved funding for the LEAP program, however, the funding does not include summer hours. • Interviews for the EN LEAP position fell through and the position has been reposted. • The LEAP student at GG has taken on a lifeguard position with Parks & Recreation. This position has been posted. • The Friends were given 100 tickets for the Stay in May program. Mrs. Lewis, Mrs. Murray and Mrs. Grieve attended one of the programs and commented that it was very entertaining. • The FOL will need the Library's "wish list" before their budget meeting to be held in October. • The FOL Financial Committee will meet over the summer to discuss budget information. • The FOL Board will be meeting on Friday, May 20. REPORT OF OFFICERS — None COMMUNICATIONS a —Written • Mrs. Grieve shared an article from the Naples Daily News announcing the City of Naples' Library Boxes at area City parks. • Members were surprised to learn that the CCPL was not notified about this program until the article was published. • Mrs. Kocin contacted the program coordinator and CCPL will donate books to this program. • Mrs. Grieve's Library article was featured in the Collier Citizen and Marco Eagle newspaper publications. b— Personal — None PUBLIC COMMENTS — None UNFINISHED BUSINESS 1) Employee of the Month — May 1 • Mrs. Grieve nominated Danielle Sanchez from the East Naples Branch Library as the May employee of the month. Mrs. Murray seconded the nomination and the motion passed unanimously. 2) LEAP Program Updates • LEAP positions for EN &VB have been posted. The LEAP position for GG has been posted. 3) Policy Change: Increase Customer Printing Charges • As discussed at the April LAB meeting, the Library will be increasing the charges for printing from $.10 to $.15 for black &white copies. Color copies will be $.65. • Any changes in fees will need to be approved by the BCC before implementing. • DVD renewals will be increased from one time to eight times (if there are no holds) to be consistent with other Library materials. • The Library has been testing the increased renewals for the past two months with no complaints. • Materials can be renewed within one week of the due date. • The Library is in the process of creating a notification to be sent to patron's email addresses to alert them that their materials are due in three days. Patrons would need to have a valid email address and opt in to this service. • The Library is looking into the possibility of alerting patrons via text message. • Discussion ensued regarding long distance phone charges. 4) Lost, Found or Abandoned Property - Revisited • Ms. Williams reported that she is waiting for a response from Facilities regarding this item. Formal policies/procedures/signage among all agencies in the County need to be in alignment with each other. • This item will be revisited at the June LAB meeting. NEW BUSINESS 1) Literacy Partnerships • Mrs. Kocin reported that PBS was not able to secure the grant to provide books for the Children's Summer Reading Program. • However, they will provide four free programs, and will also be present at the Summer Reading Kickoff at HQ on June 6 from 5-7pm. • PBS will provide collateral materials such as literacy activity/coloring books. • Library staff were provided with T-shirts to promote the Summer Reading Program. • Tech Services received the reading list from the schools in order to make certain the Library had the materials available. • Ms. Tibbetts distributed copies of the adult and children/teen summer program guides. • The new software, READSquared, is game oriented. Staff have been testing the new software, which will be available May 23. 2) Community Visioning Assessment Project Timeline • Mrs. Kocin reported that the former Community Needs Assessment was renamed as Community Visioning Assessment as it is more future-oriented. • She recently met with Stantec, a Naples-based firm that was the assessment vendor and created the app for Parks & Recreation. • They are well versed with the community and will be providing digital and print surveys for the Library. GENERAL CONSIDERATIONS • Ms. Bettinger-Hennink expressed concern about the downsized new arrivals section at GG. • Mrs. Kocin explained that new arrivals were redefined to be considered new within a six month period, not one year. As a result, less space was needed for those materials. 1) QA/QC Customer Surveys • The recent survey conducted by the Library will be a baseline for the Community Visioning Assessment. 1044 surveys were submitted by the public. 2 • The County Manager has requested the community's feedback from the survey in order to determine what was discovered, what concerns were fixed (and how), and what was immediately addressed. ASSISTANT DIRECTOR'S REPORT 1) Current Statistics • Ms. Williams shared statistics for April 2016. • The WiFi usage was generated by users (not gigabytes). This data is collected 24/7. • New library card statistics will be reviewed to see if there are any patterns. • Total library cards for FY2015 was 172,000 resident and 5,100 non-resident card holders. • The FY 2015 population was 415,600 (peak/seasonal) and 346,300 permanent residents. • CCPL compares statistics with five other Florida counties: Lee, Charlotte, Martin, Sarasota and Manatee. • Digital library usage includes website hits and outside catalog use. • There were 1,731,487 Library website hits in FY2015. • Mrs. Grieve suggested contacting local real estate agents to promote the Library. • Mrs. Lewis asked if any Library materials were at the Chamber of Commerce's Visitor Center. Ms. Williams will look into this. • September is Library sign-up month, and the Library promotes this by providing a Passport to Savings with local business discounts. • Ms. Bettinger-Hennink added that the Library needs to reach the population that does not read the newspaper. • Mrs. Kocin stated that the Library will be updating their website and will be expanding their social media sites. • Library staff have been reviewing key libraries in the nation in regards to maker space programs. • Ms. Bettinger-Hennink commented that teens enjoy the anime graphic novels. • Ms. Williams provided samples of some anime books, which resemble comic-books and are read backwards. • Mrs. Kocin added that reading comprehension is 25% higher in print materials than digital. • Only 10% of the Library's current collection is digital. DIRECTOR'S REPORT 1) Performance Enhancements: Computer Migration Update • Mrs. Kocin reported that the computer migration is almost complete. • Some staff computers may need to be replaced. • She added that many of the children's public computers were old and have been replaced with iPads that are more cost effective and require no IT support. They will be loaded with educational apps and can be updated remotely. • At the recent Branch Manager's meeting, attendees discussed what types of mobile Maker Space programs they could create with the $2K-$5K from the FOL. • $372K was saved with the computer migration, which includes $116K of IT support fees. 116 public computers were eliminated. • The Library will be cleaning up its assets inventory next month. • The Library is also reevaluating its databases and software services to get the best services available for the money budgeted. 2) Staffing Update • Mrs. Kocin reported that she will be leaving CCPL next month and returning to Ohio. • Tanya Williams will be the interim Library Director. • Mrs. Kocin and Ms. Williams will be meeting with Steve Carnell tomorrow to discuss the transition. • Kim Spina has refreshed the Children's area at HQ. • Phase 2 of the RFID project will begin during the summer. 3 • Mrs. Kocin is encouraging staff to keep the momentum they've built to move the Library forward. ADJOURNMENT There being no further business to come before the Library Advisory Board, Ms. Gagnon moved to adjourn, Ms. Bettinger-Hennink seconded and the motion was carried unanimously. The meeting was adjourned at 11:15 a.m. The next Library Advisory Board meeting will be held on Wednesday, June 15 at the Vanderbilt Beach Branch Library, 788 Vanderbilt Beach Road, Naples, FL 34108. Approved by: (-0 Doris J. Lewis, chair Library Advisory Board 4