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Ordinance 2015-38 ORDINANCE NO. 2015- 38 AN ORDINANCE OF THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY, FLORIDA, AMENDING ORDINANCE NO. 2005-54, WHICH RE-ESTABLISHED TWO MUNICIPAL SERVICE BENEFIT UNITS, KNOWN AS SERVICE DISTRICT NO. 1 AND SERVICE DISTRICT NO. 2, FOR THE PURPOSE OF PROVIDING AND REGULATING SOLID WASTE COLLECTION, DISPOSAL AND ADMINISTRATION WITHIN THE BENEFIT UNITS, SPECIFICALLY AMENDING SECTION ONE, DEFINITIONS; SECTION ELEVEN, SOLID WASTE COLLECTION, DISPOSAL AND ADMINISTRATION SERVICE CHARGE PRIOR TO INITIATION OF ANNUAL SPECIAL ASSESSMENT; SECTION EIGHTEEN, OWNERSHIP OF SOLID WASTE AND PROGRAM RECYCLABLES; SECTION NINETEEN, RESPONSIBILITIES OF CONTRACTOR AND CUSTOMER FOR SOLID WASTE COLLECTION; SECTION TWENTY, TERMINATION OF SERVICE BY CONTRACTOR; SECTION TWENTY-ONE, EXEMPTION PERMITS FOR COMMERCIAL AND RESIDENTIAL PROPERTY; PROCEDURE FOR OBTAINING AND REVOKING EXEMPTION PERMITS; AND SECTION TWENTY-FOUR, PENALTIES; PROVIDING FOR CONFLICT AND SEVERABILITY; PROVIDING FOR INCLUSION IN THE CODE OF LAWS AND ORDINANCES; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, Article VIII, Section 1 of the Florida Constitution and Sections 125.01 and 125.66, Florida Statutes, grant to the Board of County Commissioners of Collier County, Florida, ("Board") all powers of local self-government to perform County functions and to render services for County purposes in a manner not inconsistent with general or special law, and such powers may be exercised by the enactment of County ordinances; and WHEREAS, Sections 125.01(1) and 403.706, Florida Statutes, grant the Board the authority to regulate solid waste collection and disposal services within the County; and WHEREAS, Chapter 403, Florida Statutes, grants the Board the authority to implement a comprehensive recycling program in the County; and WHEREAS, through its adoption of Ordinance No. 2005-54, the Board exercised its authority under Section 125.01(1), Florida Statutes, to create two (2) municipal service benefit units (Service District No. 1 and Service District No. 2) for the collection, disposal, and administration of solid waste generated in the unincorporated areas of the County and to finance such operations with funds derived from special assessments, service charges, and fees within such units, and Words Underlined are added;Words Struck Through are deleted • Page 1 of 26 WHEREAS, the Board has determined that it is necessary to amend Ordinance No. 2005-54 in order to update and clarify certain provisions within the Ordinance and provide additional alternatives where ingress and egress to residential real property for curbside service is prevented. NOW, THEREFORE BE IT ORDAINED BY THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY, FLORIDA, that: SECTION ONE: AMENDMENT TO SECTION ONE OF ORDINANCE NO. 2005-54. Section One of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION ONE: DEFINITIONS. A. For the purposes of this Ordinance, the definitions contained in this Section 1 shall apply unless otherwise specifically stated. When not inconsistent to the context, words used in the present tense include the future, words in the plural number include the singular, and words in the singular number include the plural. The word "shall" is always mandatory and not merely discretionary. 1. Assessment Roll: The list that identifies all of the taxable real property in Collier County, as described in Section 8 of this Ordinance. 2. Benefit Unit: Each of the two (2) municipal service benefit units established hereunder. -4-3. Biological Waste: Those wastes that cause or have the capability of causing disease or infection including, but not limited to, Biomedical Waste, diseased or dead animals, and other wastes capable of transmitting pathogens to humans or animals. This term does not include human remains that are disposed of by Persons licensed under Chapter 470, Florida Statutes. 3 4. Biomedical Waste: Any solid or liquid waste which may present a threat of infection to humans, including non-liquid tissue, body parts, blood, blood products, and body fluids from humans and other primates; laboratory and veterinary wastes which contain human disease-causing agents; and discarded sharps. The following are also included: Words Underlined are added;Words Struck Through are deleted Page 2 of 26 (a) used absorbent materials saturated with blood, blood products, body fluids, or excretions or secretions contaminated with visible blood; (b) absorbent materials saturated with blood or blood products that have dried; and (c) non-absorbent, disposable devices that have been contaminated with blood, or body fluids or secretions or excretions visibly contaminated with blood, if the devices have not been treated by an approved method. 5. Board: The Board of County Commissioners of Collier County, Florida, or the Board's designee. 6. Bulk Waste: Any large discarded household item that cannot be placed in a Curbside Container because of its size, volume, shape or weight. Bulk Waste includes, but is not limited to, sofas, tables, sinks, toilets, other fixtures, furniture, ladders, and carpet. Bulk Waste does not include White Goods, Electronic Equipment, or Extraordinary Waste. 7. Certificate of Occupancy, or Certificate of Completion: A document issued by the County certifying that a newly constructed building has been constructed in compliance with County specifications and is suitable for use. 8. Clerk: The Clerk of the Circuit Court of Collier County, Florida, acting as the Clerk of the Board, or the Clerk's designee. 9. Collection: The process of picking up, transporting, and dropping off Residential Waste and Commercial Waste at the Designated Sites; or the process of picking up, transporting, and dropping off Exempt Materials at a licensed disposal site or Recycling Facility. 10. Collection Container: Any container approved by the Manager for storage and collection of Solid Waste. 11. Collection Service: Residential Curbside and Non-curbside Collection Service and/or Commercial Collection Service. 9 12. Commercial Container: A dumpster, roll-off container, compactor, or other container, except a Roll Cart, that is approved by the Manager for the collection of Solid Waste or Recyclable Materials from commercial Customers. Commercial containers used for Words Underlined are added; Words Struck Through are deleted Page 3 of 26 garbage or recycling shall have lids which remain closed except when materials are being deposited. -1-0 13. Commercial Real Property: Real property that is located in a Benefit Unit and not classified as Residential Real Property. Commercial Real Property includes property used primarily for: (a) commercial purposes, such as hotels, motels, stores, restaurants, theaters, service stations, agriculture, horticulture, and recreational vehicle parks; (b) institutional purposes, such as governmental offices, churches, hospitals, and schools; and (c) not-for-profit organizations. Commercial Real Property shall not include commercially zoned property that is used primarily for residential purposes. Vacant land, not classified as Improved Real Property, shall be deemed Commercial Real Property. 14. Construction and Demolition (C&D) Debris: Discarded materials generally considered to be not water soluble and non-hazardous in nature, including, but not limited to, steel, glass, brick, concrete, asphalt roofing material, pipe, gypsum wallboard, and lumber, resulting from the constructions—or destruction, or renovation of a structure, as part of a construction or demolition project, or renovation of a structure, and including such debris from construction of structures at a site remote from the construction or demolition project site. The term and includinges rocks, soils, tree remains, trees, and other vegetative matter that normally results from land clearing or land development operations for a construction project: and clean cardboard, paper, plastic, wood and metal scraps from a construction project; effective January 1, 1997, except as provided in Section 403.707(12)(i), F.S., unpainted, non-treated wood scraps from facilities manufacturing materials used for construction of structures of their components and unpainted, non treated wood pallets provided the wood scraps and pallets are separated from other solid waste where generated and the generator of such wood scraps or pallets implements reasonable practices of generating industry necessary to minimize the commingling of wood scraps or pallets with other solid waste; and de minimis amounts of other non-hazardous wastes that are generated at construction or demolition projects, provided such amounts are consistent with best management practices of the construction and demolition industries. Mixing of construction and demolition debris with other types of solid waste will cause it to be classified as other than construction and demolition debris. 15. Contractor: The Person(s) authorized by the County to collect and transport Solid Waste in a Service District pursuant to a Service Agreement. Words Underlined are added;Words Struck Through are deleted Page 4 of 26 .Yak 4 16. Curbside: A location within three (3) feet of the curb, pavement, or edge of the nearest street. If this location is in a drainage ditch, Curbside shall mean a location adjacent to the Customer's driveway, as close as possible to the nearest roadway. 44 17. Curbside Container: (a) a metal or plastic container with a tight fitting lid, with two handles on the sides, with or without wheels, used for the collection of Garbage and Rubbish; and (b) a Roll Cart, and (c) a heavy duty plastic bag sufficient in strength for handling by the Contractor, used to contain excess garbage and rubbish, provided the bag is closed and unbroken at the time of collection. 4-518. Customer: Any Person that uses a Contractor's services for the collection of Solid Waste, as provided by this Ordinance. 4b 19. Division Department: The Collier County Public Utilities Department Division, Financial Operations Solid Waste Management Division Department or the County division department to which the Manager assigns the responsibility of administering this Ordinance. 20. Dwelling Unit: A room or rooms constituting a separate, independent establishment with cooking facilities/kitchen, a separate entrance, and bathroom facilities, and physically separated by a wall or a door from any other rooms or Dwelling Units which may be in the same structure or in separate structures. A hotel or motel room is not a Dwelling Unit. 4-8 21. Electronic Equipment: Electronic devices that have been discarded, including, but not limited to, computers, monitors, televisions, cathode ray tubes, printers, scanners, fax machines, game machines, and telephones. -1-9 22. Exemption Permit: The County's authorization for a Person, other than a Contractor, to collect, transport and dispose of Solid Waste, as provided in Section 21 of this Ordinance. 2-0 23. Extraordinary Wastes: Wastes that require extraordinary management, including, but not limited to: abandoned automobiles; boats; tree trunks greater than four (4) feet in length, four (4) inches in diameter and fifty (50) pounds in weight; dead animals; agricultural and industrial wastes; Biomedical Waste; Biological Waste; Radioactive Waste; and Hazardous Waste. Words Underlined are added;Words Struck Through are deleted Page 5 of 26 . , 2-1-24. Garbage: All kitchen and table food waste, and animal or vegetative waste that is attendant with or results from the storage, preparation, cooking, or handling of food materials. 25. Garbage Roll Cart: A heavy-duty plastic container that is mounted on two wheels, complies with the specifications established by the Manager, and is used for the collection of Garbage and Rubbish. 22 26. Hazardous Waste: Solid Waste, or a combination of Solid Wastes, which, because of its quantity, concentration, or physical, chemical, or infectious characteristics, may cause, or significantly contribute to, an increase in mortality or an increase in serious irreversible or incapacitating reversible illness or may pose a substantial present or potential hazard to human health or the environment when improperly transported, disposed of, stored, treated, or otherwise managed. Hazardous Waste includes any material or substance identified as a Hazardous Waste or hazardous substance in the Florida Administrative Code, Florida Statutes, or other applicable law. 23 27. Holiday: Independence Day, Thanksgiving Day, Christmas Day, and any other day so designated by the Board of County Commissioners. 24 28. Improved Real Property: Any cleared, graded or drained real property upon which a building or structure is erected and occupied or capable of being occupied (i.e., a County Certificate of Occupancy has been issued) for residential, commercial, institutional or industrial use. Improved Real Property includes but is not limited to recreational vehicle parking lots contained within parks designated as mobile home parks by the County Health Department. 25 29. Land Clearing Debris: The uprooted trees, bushes, vegetation, and other abandoned materials resulting from a land clearing operation. Means rocks, soils, tree remains, trees and other vegetative matter which normally results from land clearing or land development operations for a construction project. Land Clearing debris does not include vegetative matter from lawn maintenance, farming operations, nursery operations, or any other source not related directly to a construction project. 26 30. Manager: The County Manager of Collier County, Florida, or the Manager's designee. Words Underlined are added; Words Struck Through are deleted a Page 6 of 26 27 31. Multi-Family Residence: A group of three or more Dwelling Units within a single building, attached side-by-side or one above another, wherein each Dwelling Unit is may be individually owned or leased on land which is under common or single ownership. 2$32. Non-Collection Notice: A durable tag or sticker used to notify a Customer that the Customer's container or waste material has not been set out in compliance with the requirements of this Ordinance. 29 33. Non-Conforming Residential Waste Mat-Mal: Any non-recyclable material that is set out for collection in a recycling specified container; that is not in accordance with the requirements of this ordinance but is not Recyclable Material. 30 34. Non-Program Recyclables: Recyclable Materials that are not Program Recyclables, but are segregated from other materials in the waste stream. 34-35. Person: Any and all persons, natural or artificial, including any individual, firm, partnership, joint venture, or other association, however organized; any municipal or private corporation organized or existing under the laws of the State of Florida or any other state; any county or municipality; and any governmental agency of any state or the federal government. 36. Primary Service: The type of service regarded as the primary service to any property that consists of mixed residential and commercial customers. 37. Private Hauler: Any person and or enterprise engaged in the private business of collecting and transporting Commercial Recyclables 32 38. Program Recyclables: Recyclable Materials that have been designated by the Board for collection from residential and/or commercial Customers, and are segregated from other materials in the waste stream. 33 39. Radioactive Waste: Any equipment or materials that are radioactive or have radioactive contamination, and are required by law to be stored, treated, or disposed of as radioactive waste. 3-4 40. Rate Resolution: A resolution adopted by the Board under the provisions of Section 9 of this Ordinance and Collier County Ordinance No. 84-31, establishing: (a) the annual Special Assessments to be imposed upon the owners of Residential Real Property in the Benefit Units for the forthcoming fiscal year (October 1 through September 30 of the following year); (b) the rates, fees and charges for the collection of Solid Waste by the Words Underlined are added;Words Struck Through are deleted Page 7 of 26 -a� Contractor(s) from Commercial Real Property; and (c) the rates, fees and charges for the disposal of Solid Waste at the County-authorized Solid Waste management facilities. 35 41. Recovered Materials: Metal, paper, glass, plastic, textile, or rubber materials that have known recycling potential, can be feasibly recycled, and have been diverted and source separated or have been removed from the waste stream for sale, use, or reuse as raw materials, whether or not the materials require subsequent processing or separation from each other, but does not include materials destined for any use that constitutes disposal. Recovered Materials as described above are not Solid Waste. Recovered Material does not include any material or substance that does not fit within one of the six categories described in this definition (metal, paper, glass, plastic, textile, or rubber). 3b 42. Recyclable Materials: Materials which are capable of being recycled and which would otherwise be processed or disposed of as Solid Waste. This term encompasses Program Recyclables and Non-Program Recyclables. 3-7 43. Recycling Bin: An eighteen (18) gallon green bin or similar container that is approved by the Manager and used for the collection of Program Recyclables. 38 44. Recycling Roll Cart: A heavy-duty plastic container that is mounted on two wheels, has a yellow lid and complies with the specifications established by the Manager, and is used for the collection of Recyclable Materials. 45. Residential Customer: A Person who occupies Residential Real Property located within a County established municipal service benefit unit and who receives Residential Curbside Collection Service or Residential Non Curbside Collection Service. 46. Residential Non-Curbside Collection Service: The collection of residential Waste from Residential Customers who occupy a Multi-Family Residence and who do not receive Residential Curbside Collection Service. 47. Residential Non-Curbside Collection Service Exemption: The collection of Residential Waste from Residential Customers who occupy a Multi-Family Residence or single family residence and who are not exempted from the special assessment and do not receive Residential Curbside Service due to temporary or permanent site conditions which prevent ingress and/or egress of collection vehicles. 3-9 48. Residential Real Property: Improved Real Property that is located in a Benefit Unit and used for residential purposes, including, but not limited to: Dwelling Units; Words Underlined are added;Words Struck Through are deleted Page 8 of 26 single family residences; duplex apartments; apartment buildings; recreational vehicle lots; mobile homes lots; condominium units; cooperatives established pursuant to Chapter 719, Florida Statutes; time-share apartments; leased residential premises of the classes described above, whether occupied or not; and premises occupied as a residence located in or upon commercially zoned real property; provided, however, that where property is used exclusively as a recreational vehicle park, as defined in Section 513.01(10), Florida Statutes, such property shall be deemed Commercial Real Property. 40 49. Roll Cart: A heavy-duty plastic container that is mounted on two wheels; and complies with the specifications established by the Manager, and is used for the collection of Garbage and Rubbish. 41- 50. Rubbish: Waste materials, other than Garbage, resulting from normal housekeeping activities on Residential Real Property and Commercial Real Property. Rubbish includes but is not limited to discarded trash, and recyclables such as paper, plastic, bottles, cans and similar materials. 51. Self Hauler: Any owner, occupier, or authorized agent of Real Property approved by the Manager to remove Solid Waste generated on their own premises. The owner of multiple properties may service all such properties. 42 52. Service Agreement: An agreement between the County and a Contractor providing an exclusive franchise for the collection of Solid Waste in a Service District. 4 53. Service District: The area served by a Contractor pursuant to a Service Agreement. -44- 54. Service Year: Twelve (12) consecutive months, beginning on October 1 and ending on September 30 of the following year. 45 55. Sludge: The accumulated solids, residues, and precipitates generated as a result of waste treatment or processing, including wastewater treatment, water supply treatment, or operation of an air pollution control facility, and mixed liquids and solids pumped from septic tanks, grease traps, privies, or similar waste disposal appurtenances. 46 56. Solid Waste: Sludge unregulated under the federal Clean Water Act or Clean Air Act, Sludge from a waste treatment works, water supply treatment plant, or air pollution control facility, or Garbage, Rubbish, refuse, Special Waste, or other discarded material, including solid, liquid, semi-solid, or contained gaseous material resulting from Words Underlined are added;Words Struck Through are deleted Page 9 of 26 d� domestic, industrial, commercial, mining, agricultural or governmental operations. Solid Waste includes but is not limited to Biological Waste, Biomedical Waste, Bulk Waste, C&D Debris, Electronic Equipment, Garbage, Hazardous Waste, Land Clearing Debris, Radioactive Waste, Recyclable Materials (until they are recycled), Rubbish, Special Waste, Tires, White Goods and Yard Trash/Biomass. 4-7 57. Special Assessment: The non-ad valorem assessment that is levied upon certain real property in unincorporated Collier County and used to provide funding for the County's Solid Waste management program. 48 58. Special Assessment Roll: The list that is prepared pursuant to Section 10 of this Ordinance and identifies the properties in the Benefit Units that are subject to the Special Assessments. 59. Special Events: Special Events are those events requiring a Temporary Use Permit, the issuance of which subjects the applicant to enter into a contract with the County's designated contractor for garbage collection and the submission of a recycling plan for the duration of the event. 49 60. Special Waste: Solid Waste that can require special handling and management, including, but not limited to, White Goods, Tires, used oil, lead-acid batteries, C&D Debris, ash residue, Yard Trash/Biomass, Biological Waste, Hazardous Waste, and Biomedical Waste. 50 61. Tires: Discarded automotive tires, including rims, but excluding tires that exceed 25 33 inches in diameter. 54- 62. Trust Fund: The Solid Waste Special Assessment Trust Fund established by Section 6 of this Ordinance. 52 63. White Goods: Large discarded appliances, including but not limited to, refrigerators, ranges, washing machines, clothes dryers, water heaters, freezers, microwave evens, and air conditioners..-, or similar domestic and commercial large appliances. 53 64. Yard Trash/Biomass: Vegetative matter resulting from landscaping maintenance, including, but not limited to shrub and tree trimmings, grass clippings, palm fronds, branches and stump. However, such items shall not be considered Yard Trash/Biomass if they are collected by a commercial landscape company or other Person that provides lawn and garden maintenance services for remuneration. Words Underlined are added; Words Struck StfuslThreugh are deleted Page 10 of 26 (1) 65. Yard Trash/Biomass Container: (a) A metal or plastic container, with two handles, with or without wheels, with a capacity of not to exceed forty-five (45) gallons, designed by the manufacturer for the purpose of containing solid waste. (b) A paper sack designed by the manufacturer for the purpose of containing yard trash/biomass. All Yard Trash/Biomass containers are subject to the approval of the Manager. B. Pursuant to Section 403.7031, Florida Statutes, the definitions in this Section 1 are intended to be consistent with the definitions contained in Section 403.703, Florida Statutes. SECTION TWO: AMENDMENT TO SECTION ELEVEN OF ORDINANCE NO. 2005-54. Section Eleven of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION ELEVEN: SOLID WASTE COLLECTION, DISPOSAL AND ADMINISTRATION SERVICE CHARGE PRIOR TO INITIATION OF ANNUAL SPECIAL ASSESSMENT. A Solid Waste collection, disposal and administration service charge shall be imposed against each owner of Residential Real Property at the time a Certificate of Occupancy is issued by the County. Until an annual Special Assessment is levied against such Residential Real Property in accordance with the procedures delineated herein, the amount of the service charge shall be a prorated share of the annual Special Assessment. The charge shall be paid at the time of issuance of a Certificate of Occupancy, and transferred into the Trust Fund. Residential Real Property that is evidenced as no longer habitable by means of a completed demolition permit, and/or a physical onsite inspection by a duly authorized representative of the county shall be exempted from the annual Special Assessment. SECTION THREE: AMENDMENT TO SECTION EIGHTEEN OF ORDINANCE NO. 2005-54. Section Eighteen of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION EIGHTEEN: OWNERSHIP OF SOLID WASTE AND PROGRAM RECYCLABLES. A. From the time that Solid Waste and Program Recyclables are placed at the Curbside or other authorized location for collection by the County or the Contractor, such materials shall be Words Underlined are added;Words Stntslc-Through are deleted Page 11 of 26 , " the sole property of the County. No Person shall have the right to take, keep, process, alter, remove or otherwise sell or dispose of such materials, without the prior written approval of the Manager. B. It shall be a violation of this Ordinance for anyone other than authorized agents of Collier County or the authorized solid waste contractor(s) as identified in this Ordinance to place any type of solicitation material including but not limited to advertisements, stickers, pamphlets, business cards, mail, newspapers, banners, notices or signs of any kind on any Garbage or Recycling Roll Cart or Recycling Bin. C. It shall be a violation of this Ordinance for anyone other than authorized agents of Collier County, or the authorized solid waste contractor(s) as identified in this Ordinance to remove, repair, or replace Garbage or Recycling Roll Carts or Recycling Bins. SECTION FOUR: AMENDMENT TO SECTION NINETEEN OF ORDINANCE NO. 2005-54. Section Nineteen of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION NINETEEN: RESPONSIBILITIES OF CONTRACTOR AND CUSTOMER FOR SOLID WASTE COLLECTION. The Contractor shall collect Solid Waste from Residential Real Property and Commercial Real Property, and Customers shall set out their Solid Waste for collection by the Contractor, as follows: A. All collection services provided by the Contractor under the terms of this Ordinance shall be performed in a professional manner in compliance with the Service Agreement, as amended, which is hereby incorporated into this ordinance and subject to the penalties provided herein, and all applicable local, state and federal laws. If there is any conflict between the Service Agreement and this Ordinance, this Ordinance shall take precedence. Any litter or spillage caused by the Contractor shall be removed immediately by the Contractor. B. Collection service shall be provided by the Contractor on Monday through Saturday, except Holidays. The Contractor shall not be required to provide collection service on Holidays or during a local emergency, as declared by the Board. Should a Holiday occur on the date designated as a Customer's collection day, the next collection for that Customer shall take place no later than the next regular collection day for the Customer. In the event of a Federal or Words Underlined are added;Words Struck Through are deleted Page 12 of 26 State Disaster Declaration or Declared State of Emergency, collection services outlined in this Ordinance may be revoked, suspended or altered. C. Residential Real Property: 1. Except as otherwise provided herein or in the Service Agreement, the Contractor shall collect, remove and dispose of the Solid Waste set out for collection by residential Customers. At a minimum, Residential Real Property in the Benefit Units shall be provided collection service at Curbside for the following materials, subject to the provisions of the Service Agreement: (a) Garbage and Rubbish; (b) Yard Trash/Biomass; (c) Program Recyclables; (d) Bulk Waste; (e) White Goods; (f) Tires; (g) Batteries; and (gh) Electronic Equipment. Hazardous Waste shall not be placed in roll carts or curbside containers for collection by the contractor. Hazardous Waste should be taken to a county Recycling Drop-Off Center or the Hazardous Materials Collection Center for disposal, this includes pharmaceutical and medicinal waste and hypodermic devices (SHARPS) suitably contained in a heavy plastic container. 2. Except as otherwise provided herein, residential Customers shall use Garbage Roll Carts Curbside Containers for the collection of Garbage;and Rubbish. Residential Customers may use heavy-duty plastic bags for excess Garbage or Rubbish. Yard Trash/Biomass containers may be used for the collection of garbage and rubbish in areas that are approved for such service by the Manager. 3. Curbside Containers and Yard Trash/BioMass Containers are subject to the Manager's approval and shall: (a) be constructed so as to prevent intrusion by-water and animals, and the expulsion of their contents; (b) have a cover that is free from sharp edges; and (c) not have inside structures that prevent the free discharge of the container's contents. Curbside Containers, except Roll Carts, shall not exceed thirty two (32) forty-five (45) gallons in capacity Of and fifty (50) pounds in weight when filled. The amount of discarded waste placed in a Garbage Roll Cart or Recycling Roll Cart shall not exceed the weight limit as specified on the Roll Cart. 4. Program Recyclables shall be set out for collection in a Recycling Roll Cart or Recycling Bin. Program Recyclables may be set out in a Recycling Bin in areas approved by the Manager for such service. Cardboard placed in a Recycling Roll Cart or Recycling Bin shall be flattened and, if necessary, cut to a size to fit into the Recycling Roll Cart without Words Underlined are added;Words Struck rough are deleted Page 13 of 26 binding or preventing the release of the recycling during collection. maximum size of 3 ft. x 3 ft. Cardboard may also be stacked and placed outside the Recycling Cart or Recycling Bin, any cardboard so stacked must be cut to a maximum size of 3 ft. x 3 ft. Residential Customers may use heavy-duty clear plastic bags for excess recyclables. 5. Discarded materials from small household repairs, renovations or projects sal may be placed in a Garbage Roll Cart. No other Commercial and Demolition (C&D) Debris shall be placed at the Curbside. C&D generated by the property owner or tenant that cannot be contained within a Roll Cart shall be transported by the property owner or tenant to an approved county facility for disposal. C&D Debris generated on Residential Real Property by a licensed builder or contractor shall be removed by the builder or contractor. 6. Garbage Roll Carts, Curbside Containers Recycling Roll Carts, Recycling Bins, Yard Trash/Biomass Containers,and any non-containerized waste appropriate for Curbside collection shall be placed at-the Curbside prior to 6:00 a.m. on the scheduled collection day. However, these containers and materials shall net be placed at Curbside more than twenty four (21) hours prior no earlier than 6:00 p.m. the day prior to the Customer's next regularly scheduled collection day. Such containers and materials shall be placed at least three (3) four (4) feet from mailboxes or other obstacles. The Customer shall remove from the Curbside all Curbside Containers, Garbage Roll Carts, Recycling Roll Carts and Recycling Bins within - - -- • . -- ' .. •. • - • - - . - . by 6:00 a.m. on the day after the scheduled service is completed. 7. A residential Customer shall not set out for collection more than four (4) Tires with or without rims less than 33 inches in diameter and two (2) lead acid batteries per month. 8. A residential Customer shall contact the Manager at least forty-eight (48) hours before the Customer's regularly scheduled collection day if the Customer wishes to receive Curbside collection of Bulk Waste, White Goods, Electronic Equipment, Tires, or lead acid batteries. 9. Garbage and similar putrescible waste shall not be collected, stored, or set out in an open, uncovered Collection Container. 10. Solid Waste and Yard Trash/Biomass shall not be placed in the same Curbside Container. Words Underlined are added;Words Struck Through are deleted Page 14 of 26 11. Yard Trash/Biomass shall not be placed in Garbage Roll Carts, Recycling Roll Carts, or Recycling Bins. Yard Trash/Biomass placed in other types of Curbside Yard Trash/Biomass Containers shall not exceed four (4) feet in length or fifty (50) pounds in weight, and shall not extend more than twelve (12) inches over the top of the Curbside Container four (4) feet in length, or four (4) inches in diameter. Yard Trash/Biomass shall not be set out for collection in plastic bags. Yard Trash may be set out for collection in paper bags. A combination of no more than ten (10) bundles, paper bags or personal containers will be collected at one time. 12. Yard Trash/Biomass that is not placed in a Curbside Yard Trash/Biomass Container shall be bundled and securely tied with twine a cord or other material strong enough to support the weight of the bundle. Non-containerized Yard Trash/Biomass shall not exceed fifty (50) pounds in weight, four (4) feet in length, or four (4) inches in diameter. The foregoing restrictions also shall apply to other types of non-containerized Solid Waste, except Bulk Waste and Extraordinary Waste. 13. Customers shall not overfill Garbage Roll Carts, Recycling Roll Carts, or Commercial Containers such that lids cannot be fully securely closed. Overfilled roll carts and containers are a potential hazard when lifted by the automatic arm of the collection vehicles. 14. The Contractor shall provide for the collection of Bulk Waste, White Goods, and Electronic Equipment, subject to the provisions of this Ordinance and the Service Agreement. Such materials shall be placed at Curbside and shall not include vehicles, vehicle component parts, boats or boat trailers or their component parts, or liquid waste. Further, Bulk Waste shall be disassembled, if possible, into sections or pieces of less than fifty (50)pounds in weight and four (4) feet in length, prior to pickup by the Contractor. Prior to placement at the Curbside, doors on White Goods shall be taken off the discarded units, or securely locked from the outside to prevent the entrapment of children. 15. Garbage Roll Carts, Recycling Roll Carts, or Recycling Bins unserviceable due to loss or customer negligence, will be replaced, and the customer shall pay the contractor's invoice price plus a delivery fee. The invoice price is subject to change at the Manager's approval. The delivery fee is set forth in the Solid Waste Rate Resolution as amended. Words Underlined are added; Words Struck Through are deleted Page 15 of 26 1-516. Owners of Residential Real Property may negotiate separate arrangements directly with the Contractor for services additional to those established herein and in the Service Agreement. The County shall not be responsible for the administration of or payment for any such arrangements. D. Ingress and Egress to Residential Real Property: 1. Subject to the conditions contained herein, ingress and egress to Residential Real Property on private roads must be provided by the affected property owners for the Contractor. Ingress and egress includes but is not limited to maintaining suitable conditions and widths on the roads, providing adequate room for vehicles to turn around, and managing overhanging tree limbs. If part or all of a private road is inaccessible by the Contractor, the County shall investigate and provide suggestions to the appropriate Home Owner's Association (HOA) or property owners if there is no HOA. If the HOA or affected property owners do not agree to provide access for the Contractor, the Customer's Curbside Containers shall be placed on the closest public right-of-way that is accessible to the authorized Contractor, at a location designated by the Manager that will not obstruct motor vehicle traffic, pedestrian passage, or stormwater drainage. 2. Owners of single family residences not exempt from the Special Assessment and receiving Residential Curbside Service, whose property is made incapable of receiving residential curbside collection as described in Section 19 of this Ordinance due to site conditions which prevent ingress and egress of collection vehicles and/or curbside placement of items for collection may apply for a permit to receive Residential Non Curbside service in the form of commercial container service provided that the following criteria are met, and approved by the Manager: (1) Property owners must make every reasonable effort to provide ingress and/or egress to collection vehicles before making application, (2) Placement of Garbage Roll Carts, Recycling Roll Carts, Yard Trash/Biomass and bulk waste at the nearest County right of way must be impossible or impractical due to public health, safety, welfare concerns, (3) The property owners must provide an area for commercial container placement that complies with the Collier County Land Development Code for commercial container enclosures and screening as amended, and (4) Should the site conditions that prevent ingress and egress of collection vehicles and/or curbside placement of items for collection be temporary, a plan for rectifying the condition along with timetables must be submitted with the application. Words Underlined are added;Words Struck eogh are deleted Page 16 of 26 3. Residential Customers who occupy a Multi-Family Residence or single family residence and who are not exempted from the special assessment and do not receive Residential Curbside Service due to temporary or permanent site conditions that prevent ingress and/or egress of collection vehicles, may make application to have Residential Non-Curbside Service, or Self Haul Exemption permit, subject to the Manager's approval. E. Commercial Real Property: 1. Except as authorized by Section 403.7046, Florida Statutes, the provisions of this Ordinance do not apply to the collection of Recovered Materials that are generated on Commercial Real Property. 2. Except as otherwise provided herein, owners of Commercial Real Property shall enter into a contract with a Contractor and shall pay the County's approved rates for the collection of those types of Solid Waste that are subject to the Contractor's exclusive franchise. At a minimum all Commercial Real Property that generates Garbage and Rubbish shall contract for an appropriate size container for garbage storage and collection. Unoccupied and unused Commercial Real Property shall not be required to contract for solid waste collection service subject to inspection and verification of vacancy by authorized County Code Enforcement Official. Tenants of owners of Commercial Real Property, who run a commercial business may enter into a contract with a Contractor with the approval of the property owner. A copy of the current contract with the Contractor shall be available for inspection at the property being serviced. Any violations of this ordinance or other county ordinances by the tenant shall subject the property owner to the penalties hereinafter provided. 3. The minimum collection frequency for Commercial Real Property shall be one time per week, with collection not more than seven (7) calendar days apart, except for Holidays. The minimum collection frequency for restaurants, grocery stores and other facilities that generate significant quantities of Garbage and other types of putrescible waste shall be twice per week. Organizers of Special Events shall, in accordance with the event permit, ensure that sufficient containers and collection frequency are contracted to maintain Garbage or Recyclables containment until final disposal can be accomplished. 4. Collection service for Commercial Real Property shall be provided with a Commercial Container; however, a commercial Customer that generates one (1) cubic yard or less per week of Solid Waste may use up to two (2) Garbage Roll Carts Curbside Containers. Words Underlined are added;Words Struck Through are deleted Page 17 of 26 a� Where access or space restrictions prevent a two (2) cubic yard or greater Commercial Container from being provided, the Manager may approve a variance for additional Roll Carts to be used at the relevant Commercial Container rate. 5. Commercial Waste, Residential Waste, and Yard Trash/Biomass shall not be placed in the same collection container. Commercial Containers shall be placed on a paved or concrete level surface. All approaches to Commercial Containers shall be capable of supporting the weight of the Collection vehicle. All Collection Containers shall be placed in locations that allow easy access and convenient use by Customers, and are readily accessible to the Contractor's vehicles. In the event the Customer and Contractor cannot agree upon an appropriate location for a Collection Container, the Manager shall mediate the dispute and designate the point of Collection. 6. Where Commercial Real Property utilizes a contractor compactor or a third party compactor and any such compactor breaks down, alternative County approved Commercial Container(s) must be provided or contracted and serviced at appropriate frequencies until the compactor is repaired and returned to service. F. Multi-Family Collection Service: 1. Customers occupying Multi-Family Residences shall receive residential curbside collection service or commercial residential non-curbside collection service. A Customer occupying a Multi-Family Residence shall receive residential curbside collection service if the Customer pays the County's Special Assessment or receives the Manager's approval for such service. All other Customers occupying Multi-Family Residences shall receive commercial residential non-curbside collection service. 2. A Customer occupying a Multi-Family Residence and receiving residential collection curbside service shall receive the same level of service, and shall be subject to the same rates and requirements, and set out times as any other Customer receiving residential curbside collection service. 3. A Customer occupying a Multi-Family Residence and receiving commercial residential non-curbside collection service shall receive the same level of service, and shall be subject to the same rates and requirements, as any other Customer receiving commercial collection service. Words Underlined are added;Words Struck Through are deleted a2 Page 18 of 26 4. Each Customer occupying a Multi Family Residence shall receive collection service for Recyclable Materials, . - - - • - - - - - - . - . • Family Residence provides for commercial collection service. The Contractors exclusive franchise for the collection of Residential Program Recyclables includes the collection of program Recyclables generated by those customers that occupy Multi-Family Residences, even if the customers receive Non-curbside Collection Service. 5. Solid Waste Collection Enclosures — Accessory Structures: All newly constructed buildings for commercial, industrial or Multi-Family use shall provide sufficient commercial containers in proper enclosures, as approved by the Manager, to adequately contain all solid waste generated on the premises between collections. Any commercial, industrial or Multi-Family user who is now using an approved solid waste container other than a commercial container shall be permitted to continue that use until such time as significant modifications or alterations are made to the building or the use thereof. At that time, the Financial Operations Division shall determine if commercial containers are required. All commercial, industrial or Multi-Family users shall provide an approved commercial container or other solid waste container as preapproved by the County. G. Non-Collection Procedures: 1. The Contractor is not required to collect Solid Waste, Program Recyclables, or other materials unless such materials have been set out for collection by a Customer in accordance with the provisions of this Ordinance and the Service Agreement. If such materials are not collected, the Contractor shall immediately place a Non-Collection Notice on the container or Non-Conforming Material. If the Contractor does not place a Non-Collection Notice on the container or Non-Conforming Material, the Manager may require the Contractor to return promptly and collect the materials. 2. The Contractor may leave Non-Conforming Material, Non-Program Recyclables, and excessively contaminated recyclables in the Customer's Recycling Cart or Recycling Bin. If the Contractor does, the Contractor shall immediately place a Non-Collection Notice explaining why the material was not collected. 3. In the event a Commercial Container is overfilled and cannot be safely dumped, the Contractor shall immediately place a Non-Collection Notice on the Commercial Container, notify the Customer, and reschedule service. Words Underlined are added; Words Struck TLroug1, are deleted Page 19 of 26 4. The Contractor shall refuse to collect Solid Waste from a Customer if the Contractor believes that the Solid Waste contains Hazardous, Radioactive, Biological or Biomedical Waste. If the Contractor believes a Customer is depositing such waste for collection, the Contractor shall place a Non-Collection Notice on the container, take photographs of the improper waste (if possible), and immediately notify the Manager. If the generator of such waste is unknown, the Contractor shall work with the Manager to identify the generator of such waste. 5. The Manager may determine that solid waste that is non-conforming, improperly prepared or improperly set out, may constitute a significant risk to the public health, safety and welfare and may remove the items or cause the items to be removed by a Contractor and may pass the cost of removal along to the property owner. SECTION FIVE: AMENDMENT TO SECTION TWENTY OF ORDINANCE NO. 2005-54. Section Twenty of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION TWENTY: TERMINATION OF SERVICE BY CONTRACTOR. A. Residential Real Property: The Contractor may not terminate service to any Residential Real Property that is subject to and not exempted from the Special Assessment. B. Commercial Real Property: The Contractor may terminate collection service when a commercial Customer fails to pay for service and the following procedure has been followed: 1. When a commercial Customer's payment is thirty (30) days past due, the Contractor may mail to such Commercial Customer a notice of intent to terminate service in ten (10) days. 2. If the commercial Customer desires to dispute the bill, the Customer shall notify the Manager in writing within the ten (10) day period. Upon receipt of the Customer's notice, the Manager shall resolve the dispute. 3. If the balance remains unpaid after the ten (10) day period provided above, or ten (10) days following issuance of a written finding by the Manager, the Contractor may discontinue collection service to the Customer. The Contractor shall notify the Manager within one (1) day after service is terminated. Words Underlined are added;Words Struck Through are deleted ,a7 Page 20 of 26 4. Upon being notified, the County shall take whatever action it deems appropriate to enforce compliance with the provisions of the County's Ordinances, including, but not limited to issuance of a citation. C. In the event service is suspended or terminated, the Contractor is authorized to remove from the Customer's premises any Commercial Containers or other equipment belonging to the Contractor. D. The Contractor is authorized to charge interest on delinquent accounts with commercial Customers, based on the highest rate authorized by law, and to charge a fee for resumption of service. SECTION SIX: AMENDMENT TO SECTION TWENTY-ONE OF ORDINANCE NO. 2005-54. Section Twenty-One of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION TWENTY-ONE: SELF HAULER EXEMPTION PERMITS FOR COMMERCIAL AND RESIDENTIAL PROPERTY; PROCEDURE FOR OBTAINING AND REVOKING EXEMPTION PERMITS. A. Commercial Real Property or Residential Real Property: Any owner or occupier of Commercial Real Property or Residential Real Property desiring to remove Solid Waste generated on its own premises may make application to the Manager for an a Self Hauler Exemption Permit to remove and convey the Solid Waste to designated County facilities. Such application shall be on a form as prescribed by the Manager. Applications shall be accompanied by a filing fee in an amount determined by resolution of the Board. The application shall, in addition to other items which may be specified by the Manager, contain at least the following information: 1. Name of applicant. 2. Telephone number of applicant. 3. Facsimile number of applicant. 4. Description of activity generating the Solid Waste. 5. Description of the type of Solid Waste generated and address of premises where such Solid Waste is generated. 6. The proposed County landfill site where the Solid Waste will be disposed. Words Underlined are added;Words Struck Tl rough are deleted Page 21 of 26 7. The vehicle(s) and personnel that will be utilized to transport such Solid Waste. 8. Address where vehicle(s) is parked and can be inspected. 9. A copy of the registration of the vehicle(s). 10. Proof of insurance for the vehicle(s). 11. Information sufficient to establish that the equipment to be used is constructed or equipped in a manner such that no leakage, spillage or loss of any fraction of the load can occur. 12. A copy of the applicant's commercial occupational license, or the Condominium Association or Homeowner Association articles of incorporation. Upon determining that the activity for which the Exemption Permit is sought complies with the terms of the Ordinance, the Service Agreement, and all County, State and Federal laws and regulations, the Manager may grant an Exemption Permit. The Exemption Permit shall contain a certificate to be signed by the applicant, certifying that the applicant will comply with the provisions of this Ordinance. The Exemption Permit shall specify the County facility(ies) to which the Solid Waste shall be conveyed and shall include any other conditions the Manager deems appropriate. All Solid Waste being transported pursuant to an Exemption Permit must be transported in a covered or enclosed vehicle or must be securely covered by a tarpaulin or other device that prevents the material from falling, blowing or otherwise escaping the vehicle. Vehicles used to transport Solid Waste pursuant to this Section 21 shall have properly functioning safety equipment, including, but not limited to, head lights, tail lights, hazard lights, windshields, windshield wipers, mirrors and horns. The Person receiving the Exemption Permit shall timely pay any amounts due and owing for the use of the County facility(ies) at which the Solid Waste is disposed. Failure to make timely payments to the County for disposal services may result in the revocation of the Exemption Permit. The Exemption Permit shall be effective for a period of six (6) months from the granting thereof and may be renewed by filing an updated application and following the procedures for the granting of the original Exemption Permit. Words Underlined are added;Words Struc k Through are deleted Page 22 of 26 Upon receipt of notice of a violation of the terms of any Exemption Permit, including the application therefore, the Manager may revoke such Exemption Permit, after providing notice and a hearing. An appeal from any decision of the Manager denying or revoking an Exemption Permit may be taken to the Board. An appeal shall be initiated by filing with the Manager a petition stating the grounds for such appeal. The petition must be filed with the Manager within ten(10) days after the County mails notice of the permit denial or revocation by the Manager. B. Residential Real Property: Exemption Permits shall not be issued for Residential Real Property generally, but may be issued upon the following basis and criteria: 1. The Residential Real Property for which exemption from the Special Assessment is sought must: a. be essentially surrounded by Commercial Real Property; and b. provide written confirmation that its Solid Waste shall be collected and disposed of by the owners of the adjacent Commercial Real Property; and or c. be part of a condominium owners' or homeowners' association of record whose residential units are receiving commercial non- curbside collection service with a Commercial Container, and be incapable of receiving the curbside rather than the residential collection service described in Section 19 of this Ordinance due to site conditions which prevent ingress and egress of collection vehicles and/or curbside placement of items for collection and/or placement of Commercial Containers and commercial container enclosures as required by the Land Development Code as amended. The owners of the affected Residential Real Property, if so electing through their respective condominium owners' or homeowners' association, shall file an exemption application identifying the Residential Real Property and providing other relevant information as required on the form provided by the mandate the subject Residential Real Property to obtain and Words Underlined are added;Words Struck-Through are deleted Page 23 of 26 owners' or homeowners' association, by contract with the Contractor for the appropriate commercial service, at the rate . •. . . - ! - ., . - Service Agreement. 2. The Contractor providing service in the affected Solid Waste District shall affirm in writing to the Manager that it is impractical or economically inefficient for the Contractor to provide residential curbside collection service or residential non-curbside service to the Residential Real Property for which exemption is sought. 3. Application for Exemption Permit shall be made in writing by the Residential Real Property owner, or on behalf of the Residential Real Property owners of such condominium owners' or homeowners' association by such condominium owners' or homeowners' association, and shall be submitted to the Manager. with an administrative processing Special Assessment bill. Multi Family applications must include an affidavit stating that there has been a majority vote of the membership of the association in favor of making the permit application. The Manager may request and shall be entitled to receive relevant documentation or confirmation of facts from the applicant and shall, in any event, render a written decision either granting or denying the exemption request within thirty (30) days of its submission. 4. An appeal for reconsideration may be initiated by filing with the Manager a petition stating the grounds for such appeal. The petition must be filed with the Manager within ten (10) days after the County mails notice of the permit denial. After the period of limitation established herein no petition, appeal, or right of action shall be asserted by the Residential Real Property•owner(s). - . . • - - -. ,, , _ _ - _ • - - •. Words Underlined are added;Words Struck TL rough are deleted Page 24 of 26 • • •• • - • 1 I . - . - . . - 5. After the expiration of the periods of limitation established in subparagraphs 3 and '1 of this subsection 21B, as applicable, no petition, . .. . owner, 6 5. A Residential Real Property exemption granted hereunder shall be communicated to the Property Appraiser and Tax Collector by the Manager. formalized by resolution adopted by the Board and 7 6. The residential Exemption Permits granted hereunder shall have duration of up to and no more than one (1) Service Year, whereupon the Residential Real Property shall be subject to the Special Assessment and Contractor's services unless a new residential Exemption Permit is obtained pursuant to the procedures described in this Section 21 of the Ordinance and subject to the Manager's right to revoke. SECTION SEVEN: AMENDMENT TO SECTION TWENTY-FOUR OF ORDINANCE NO. 2005-54. Section Twenty-Four of Ordinance No. 2005-54 is hereby amended to read as follows: SECTION TWENTY-FOUR: PENALTIES. prosecuted and upon conviction shall be punished by fine not to exceed five hundred dollars offense. The Board shall have the power to collaterally enforce the provisions of this Ordinance Violations of any section or provision of this Ordinance shall be prosecuted and punished as provided by Section 125.69, Florida Statutes. Each day the violation continues shall constitute Words Underlined are added;Words Struck Through are deleted Page 25 of 26 a separate offense. Additionally, the Board may bring suit for damages or to restrain, enjoin or otherwise prevent the violation of this Ordinance, before the Special Magistrate, or, in the Circuit Court of Collier County. SECTION EIGHT: CONFLICT AND SEVERABILITY. In the event this Ordinance conflicts with any other Ordinance of Collier County or other applicable law, the more restrictive shall apply. If any phrase or portion of the Ordinance is held invalid or unconstitutional by any court of competent jurisdiction, such portion shall be deemed a separate, distinct and independent provision and such holding shall not affect the validity of the remaining portion. SECTION NINE: INCLUSION IN THE CODE OF LAWS AND ORDINANCES. The provisions of this Ordinance shall be made a part of the Code of Laws and Ordinances of Collier County, Florida. The sections of the Ordinance may be renumbered or re- lettered to accomplish such, and the word "ordinance" may be changed to "section," "article," or any other appropriate word. SECTION TEN: EFFECTIVE DATE. This Ordinance shall become effective upon filing with the Florida Department of State. PASSED AND DULY ADOPTED by the Board of County Commissioners of Collier County, Florida, thisi-t-1\ day of Zv`...\ , 2015. 3 ' BOARD OF COUNTY COMMISSIONERS DVFWIdF1TIE B' I E .,clerk COLLIER COUNTY, FLORIDA y - B .. .. - By: / vi,&Ge_ By:- - " --wji TIM NANCE, CHAIRMAN A�test�s ta"Cl>,�tr.��au;��• ty a' , signature only:' Approved a�to fo and -gality: This ordinance filed with the . / 1.t44 Li...N.- S`1 d y o of S v fys Off i s Scott R. Teach and acknowledgement of that Deputy County Attorney filin• received t is 9 day of et i� By •�!.►4 Opp C Words Underlined are added;Words Smock TThrough are deleted 0 Page 26 of 26 '[klE.S is ii 0.A. IN41 � „ Em , FLORIDA DEPARTMENT Of STATE RICK SCOTT KEN DETZNER Governor Secretary of State July 9, 2015 Honorable Dwight E. Brock Clerk of the Circuit Court Collier County Post Office Box 413044 Naples, Florida 34101-3044 Attention: Ms. Martha S. Vergara, BMR Senior Clerk Dear Mr. Brock: Pursuant to the provisions of Section 125.66, Florida Statutes,this will acknowledge receipt of your electronic copy of Collier County Ordinance No. 2015-38, which was filed in this office on July 9, 2015. Sincerely, 1 Ernest L. Reddick Program Administrator ELR/lb R. A. Gray Building • 500 South Bronough Street • Tallahassee, Florida 32399-0250 Telephone: (850) 245-6270 • Facsimile: (850) 488-9879 www.dos.state.fl.us