BCC Minutes 08/22/1990 W Naples, F~orida, August 22, 1990
. ~ LET IT BE REMEMBERED, that the Board of County Commissioners in
~nd for the County of Collier, and also acting as the Board of Zoning
Appeals and as the governing board(s) of such special districts as
~,.ihave been created according to /aw end having conducted business
met on this date at 9:00 A.M..in WORKSHOP SES$IO:~ in Building
#F" of the Government Complex, East Naples, Florida, with the
following members present:
CHAIRMAN: M~x A. Hasse, Jr.
VICE-CHAIRMAN: Michael J. Volpe
Richard S. Shanahan
Burr L. Saunders
Anne Goodnight
ALSO PRESENT: James C. Giles, Clerk; John Yonkosky, Finance
Director; Susan D. Klark and Wanda Arrighi, Deputy Clerks; Neil
Dorrill, County Manager; Ron McLemore, Assistant County Manager; Tom
Olliff, Assistant to the County Manager; Ken Cuyler, County Attorney;
David Weigel and Brenda Wilson, Assistant County Attorneys; Philip
Scheff and Robert Lord, Planners; William Laverty and Pa~:ricia
Sikowski, Growth Management Planners; David Pettrow, Development
Services Director; James Reardon, Emergency Services Adm~nistrator:
David Davenport, Planning Review Supervisor; William Lorenz,
Environmental Services Administrator; Stan Litsinger, Growth
Management D~rector= George Archibald, Transportation Services
Administrator~ Robert Blanchar~, Growth Planning Director; Russell
Shreeve, HUI Director; Jeff Perry, Chief Planner Transportation; Kevin
'.O~Donnell, Public Services Administrator; Mike Arnold, U~ilities
.Administrator; Sue Filson, Administrative Assistant to the Board; and
Byron Toml~nson, Sheriff's Office.
Page
August 22, 1990
,1
REPORT REGARDING COST CONTROL AND PRODUCTIVITY IMPROVEMENT?S COMMITTEE
TO RETURN IN 30-90 DAYS REGARDING FINDINGS FOR IMPLEMENTIHG PROGRAM
Mr. Ross Obley, Chairman of the Cost Control and Productivity
Improvement Committee, stated tn March, 1990, the Board aI~pointed a
Citizen's Committee to research cost reductions and occup~ttional effi-
ciencies within the Gounty Manager's area. Re stated that he orga-
nized the committee by forming five sub-committees and exi~lalned that
the particular departments that were reviewed by the enti~'e committee.
noted that during this time the committee was assisted by Coopers &
Lybrand.
~'. Mr. Obley stated that a report was submitted in July t:o the Board
mild a workshop was scheduled for this date to discuss the various
recommendations of the committee. He stated that the sub-.committees
will discuss some of their findings and then questions can be asked.
UTILITIES DIVISION SUB-COMMITTEE
Mr. Brad Estes, representing the Utilities Division Sub-committee,
stated that the Utilities operation has had expansive gro~,th, and many
the recommendations that are being made are due to the result of
growth. He stated that from the standpoint of managing the Utilities
Operation, the committee would like to see more separation from
from the General Fund. He noted that in the past the
Oeneral Fund and the Utilities Operation has been combined together
with regards to percentage increases in Collier County sp~nding,
noting that Utilities has had limitations placed on the G~.neral fund
in terms of the increase in expenditures. He continued by stating
that Utilities could be spending money this year to save dollars in
the future.
i. Mr. Estes stated that the Committee feels that the billing cycle
'should be changed from a 45 day cut-off to a 30 day cut-off, with a
notice sent to the customer after fifteen (15) days instead
¥ (30) days. He also s~ated that the payment period should be
000% 02
Fags 2
August 22, 1990
brought back to fifteen (15) days, and a 1~ percent interest should be
,'charged for any customer who pays after that time. He noted that it
~'ts not unusual to charge interest and it could increase the speed of
lng payments.
:: Mr. Estes stated that bt-monthly billing is a ma]or issue in the
sense that it can save substantial dollars. He explained that every
time a bill is sent out, someone has to visit the home, pull the lid
the meter, read the meter, etc. He stated that with the large
:number of customers in the County, this tea ma]or expense. He noted
that this change In billing has worked very effectively for the City
: - .
of Nap/es, and has saved them substantial dollars. He said that once
.people are adjusted to the new billing cycle it will work.
In response to Mr. Shanahan~s question, Mr. Mike Arnold, Utilities
Administrator, stated that the County ts currently on a monthly
~btlltng cycle. He noted that at one short period of time the billing
changed to bi-monthly, primarily because the bills Were not
getting out on time.
Commissioner Hasse stated that he felt a bt-monthly billing would
~be more advantageous at this time, explaining that the meters
would not have to be read as often. Mr. Hasse then asked if there ts
problem with people paying on a bi-monthly billing cycle. Mr.
stated that he did not feel payment was as much of a problem as
if a leak were detected. He explained further stating that if there
was such a problem with a customer it would not be identified until
~the second month when the mete= was read. Mr. Arnold also felt this
would create customer anImosity, and most probably would generate
adverse publicity. In answer to Mr. Hasse~ question, Mr. Arnold
that he does feel that there would be a cost savtng~ if the
cycle was changed to bt-monthly.
In answer to Mr. Shanahan~$ question, Mr. Arnold stated that
although there might be problems with out-of-town customer,s, he feels
a late penalty payment l$ prudent~ He noted that the closing
of the billing cycle should be looked at more closely before any final
Page
,. August :!2, 1990
iemade.
In answer to Hr. Volpe'e question on cash flow, Mr. Esl:es stated
:~that the lost income from one month would not be a major con-
He noted that the money goes into an operating account
turns over very quickly.
.~.. Utilities Finance Director Cook stated that an automatic meter
~reading device should be explored. He explained that the computer
out to the customer's telephone, and the meter is read and can
be billed out from the office. He stated that if a requirument was
put tn for the developer to install th~s type of meter it would be a
viable alternative in selected subdivisions.
Mr. Arnold stated that an automatic reading device could lead to a
more cost effective and efficient program. He stated that this device
does offer a lot of promises.
i.. In answer to Mr. Hasse' question, Mr. Arnold stated that many of
i!the meters could be retrofitted with the device, however, with new
development the County could actually write this Into the building
: Commissioner Shanahan stated that he feels that manual meter
gs will be obsolete. He added that the subcommittee should be
researching the conversion of the new construction and development
· ~of an automatic reading system and working toward retrofitting the
device. Mr. Shanahan commented that it would be cost effective now to
~etart planning now for an automatic reader system.
In answer to Mr. Volpefe question, Mr. Ron Labbe, repr%.senting the
Community Development Service Sub-committee, stated that the total
estimated revenues for the Utilities Department in Fiscal Year 1990 is
$15 million. Mr. Volpe stated that he ie not sure if starting a
monthly billing c~cle is going to solve anything at this time.
d. In answer to Mr. Hasse~ question, Mr. Arnold stated that the gross
revenue te $25 million, including impact fees.
Mr. Estes stated that the Subcommittee fa recommendatior..s are based
year 2000. He stated that tl~e County.s costs are sc. high now
P~.ge 4
August 22, 1990
i:.'for monthly services; comparatively they are extremely high. He
~stated that the infrastructure costs are very high, and this should
.all be taken into consideration.
.. In answer to Mr. Volpe's question, Mr. Arnold stated once again
~/ that the bills are higher than the City of Naples at this time. He
~;! stated that when people get the bt-monthly bill it is typically in the
~$40 range, (approximately $20 per month) versus the Countyts which is
approximately $76 per billing cycle, and includes water and sewer. He
°tared that more people are at a fixed income, and to receive a bill
of that size every two months might be too much to handle. He also
stated that it ts possible for the Utilities Division to do some
budgeting of billing similar to Florida Power & Light.
Mr. Cook stated that next year the County is starting a volumetric
sewer billing. He noted that it ts from the EPA grant which was
t' ~' received. He explained stating that any miscalculations that were
"'; made tn estimating a bill in alternate months would also impact the
sewer bill, because it will be based on each gallon of water a
"? customer uses.
Mr. Eetes then had a discussion with the Board on lock boxes with
the bank. He stated that this ts a very common practice, and recom-
mends that the County start a lock box contract with the bank. He
~further noted that whatever bank is chosen would accept payments, pro-
cees payments, etc.
In answer to Mr. Hasse~ question, Mr. Cook stated that he had
checked with two different banks and each of them give ul; 15¢ per
· transaction for this, which equates to approximately $3,000 per month
!i°r $36,000 per year. He stated that currently there is one clerical
~son handling this for a total cost of $23,000 - $24,0~0. He noted
'that tho Subcommittee has come up with higher costs than anticipated.
Mr. Estes went on further to discuss Computer Operations. He
stated that there is some considerations of upgrading and purchasing a
computer. He state~ that the Subcommittee looked at the possibt-
of combining that operation with~the Clerk of the Circuit Court.
Page 5
August 22, 1990
~i!i!~He noted that having separate types of computers causes concern
because there is different computer language, technology, etc., and
~the Subcommittee feels it advantageous to have one language throughout
the entire system.
Mr. Don York, representing the Utilities Division Sub-committee,
stated that he feels one data center would be able to handle the
County's needs.
In response to Mr. Hasse! question, County Manager Dorrlll stated
that the only compatible system currently Is the all-tn-one system
that is actually operated by the Clerk. There are no other systems in
place.
In answer to Mr. Shanahan's question, Mr. Dorrtll stated that he
~does not feel a study should be made, explaining that every department
wants their own systems and currently they now have their own com-
puters, however, none of them are compatible. He noted that the issue
]~should be re-evaluated.
In answer to Mr. Volpets question, Mr. Dorrtll stated that the
system he is referring to ts the all-tn-one system, which
allows access to the financial management system that ts run by the
Clerk's Finance Department for budget finance Inquiry, and then it ts
tied to hie Purchasing Department. He stated that he would like to
expand and get a proposa! from the Clerk or one of the other
Constitutional officers to provide the utility billing and accounts
:i'~ under agreement as opposed to perpetuating the IBM system that we
have. Mr. Dorrtll further noted that he would like to compare the
~'ost between the ~wo.
':In answer to Mr. Volpe'e question, Mr. Don York stated that he had
'met'with Mr. Giles on this matter and found that conceptually Mr.
Giles ts tn agreement, but politically it ks very d~ff~cult. He noted
!~that from an overall performance concept it can be done, but does not
if politically it will work.
Mr. Arnold stated that by the end of the Fiscal Year something ts
to have to be done with Utilities. He stated that the Utilities
Page 6
August 22, 1990
is running out of space to handle the number of accounts that
are currently in place. Mr. Arnold suggested that since there has
been such an explosive growth, he recommends the develop;sent and
expansion of a database where a work order system could be implemented
to function from a computerized standpoint rather than a manual paper
'process.
In answer to Mr. Volpe's question, Mr. Estes stated that the idea
!{is to get a service that does this for you. He said the program
should give you scheduling, productivity statistics on workers out in
the field, along with meter changeouts and management statistics as
well.
Mr. Eetes reported to the Board the subject of telemetry. He
stated that there is a system which can be set up by a two-way radio,
monitor the lift stations, and see if malfunctions.occur. He noted
that this is being implemented tn the East Naples project, and recom-
mends an expansion of that operation where the workers will only have
to go out when maintenance is required or there is a malfunction.
Waetewater D/rector Tim Clemons stated that the Utilities Division
ts only tn the infant stages of getting the system started, but noted
what needs to be recognized is that aside from checking the lift
stations, the normal functions which are continually done and are
also need to be checked. In answer to Mr. Hasse' question,
Mr. Clemona stated that all that can be done through a telemetry
Is to monitor the rotation of the pumps, and if you had a two-
way telemetry one could be shut off if It failed.
Mr. Estes stated that another thing that could be done is to
require developers to install telemetry when they dedicate a lift sta-
tion. Mr. Clemons responded stating that the Board would have to
decide what telemetry system they would want to be locked Into, and we
would be locked Into that system permanently.
Mr. Arnold stated that there are to be some savings down the road.
He'stated that the County has an extraordinary high number of lift
in this area, and that mOSt of our pipelines are force mains.
07
Page ?
August 22, 1990
'~He noted that starting on some automatic system will definitely yield
some benefits down the road.
In answer to Mr. Hasse~ question, Mr. Clemons stated that the
Utilities Division currently has 200 lift stations, but will have over
300 next year. Mr. Clemons noted that with the East and South sewer
system which is now being installed, Utilities will pick up between
~ 75-100 new ones, which will come outfitted with telemetry.
· . Mr. Estes called attention to the next recommendation, which is
.the changeover of all water meters. He stated that the old city
meters are a problem at this time. He stated that in 1979 the City of
~les dedicated to the County about 5,000 water meters ~hich were as
'old as 1968. He said the recommended life of a water meter is 7-10
/[?'years,· and after that point it starts to slow down and build up water
Mr. Estes ,.reported that some figures were run on a 10~ error in
accuracy, and the report showed approximately $3 mi/lion gallons of
water each month, or a loss of $45,000 per year. He noted that a
changeout program needs to be established, and by hiring two new
employees the increased water billing would cover the cost.
feels the program should be Implemented as soon as possible.
Mr. Arnold stated that he totally supported this program, and
He also
stated that the meters should be changed before any ma/functions
occur. Mr. Shanahan stated that this program is absolutely essential.
Mr. Estes indicated that there are some common items that the City
Utilities Department purchases, and others that the County purchases.
ilHe feels both the City and County should meet and discuss what items
be purchased by both.
Hr. Clemons stated that in the past Joint purchases between the
and the County were made.
!i;, Mr. ~stes called attention to the next recommendation to combine
'water and sewer operations ~n regard to distribution and collection,
the plants. He stated that these employees could work both
water and sewer, and further stated that the skills necessary to per-
form these functions are similar, such as pump maintenance, lab tests,
Page 8
August: 22, 1990
i'! etc,
'--;'~ Mr. Clemons reported that a great deal of thought needs to be
given regarding this combination. He recalled that in 1987 there was
an Operations Department that was water and waste water; however, at
that time the combining of field crews did not happen. ]la explained
several reasons for it; one, that the diversity of a field crew worker
~s there; the waste water department works on pumps, motors, and
manholes; the water department works more on lines; and two, he stated
a serious concern of workers from contamination by use of tools.
Mr. Clemons stated that the Plant Operators certification is man-
dated by the state. He stated that each plant requires a certain
~. number of operators with certain levels of certification to operate
i', the facilities. He noted that certification will probably start with
' the Countyfs field crews this year or next as it is voted on every
,'~. year with the state, and once that certification does become a
~!, reality, there will no longer be a possibility of the crews working in
both systems.
~%,: Water Director Mike Newman stated that as part of hid review he
contacted several major utilities around the state, including the City
of Ft. Lauderdale, Hollywood, Pompano Beach, Manatee County, Tampa,
Metro Dads, and Lee County. He noted that these incorporated both
' 'pub/lc and private utilities. He stated that out of all the utility
companies contacted, none were currently combining their field opera-
tional crews. He noted that Lee County had tried it, but because of
so many problems associated with the comb~nation, it was discontinued.
Mr. Newman stated that the comments he received back from these
companies was mostly the contaminat~on of the water supply. He stated
.,,,that it ~s extremely easy to contaminate the water w~th a tool. He
continued by stating that the second concern was the nee~ for spe-
i~,~i¢~altzation. He stated that the new requirements to traSn someone in
.a epe¢~al~zed field usually takes ~ to ~ years. Mr. Newman also
:Stated that other problems would trtclude moral problems and lower pro-
i;duct~vity.
000. 09
Page 9
i~:."~ Mr. Kstes stated that his last recommendation to the Board ts to
that th,s has to be a a~bsta~tlal pro,est.
In answer to Mr. Volpe'a question on the liability l,;sue,
Arnold stated that it ts of some benefit to contractors because if
they are only bidding on labor and have a lesser bid, they are tying
up less of their bonding capacity.
~ Mr. Don York stated that the Utilities 5ubcoutttee is recom-
mending to the Board of Co~ty Co~tsstoners that they ~ive some
thought to establishing a Utilities Division. He stated that the
Utilities budget ia a $~5 ~tllton dollar operation as of 1990, and if
Utilities are removed from the County budget, it is apparent that the
Increase this year over last year ~as actually 33.3~. He further
noted that the Uttl,ttes budget had masked the real increase by
Mr. York stated that the Oo~tsston still has total responsibility.
but feels that , Citizens Committee appointed by the Commission to
oversee the operation of the Utilities Division could ~ozk on items
more closely than the Board o~ County Commissioners has time ~or.
~, In answer to Hr. Shanahan's ~est!on, Nr. Saunders stated that he
was opposed to establishing an independent authority at that time, and
the reasoning ~as that there were many policy decisions that ~ould
have far ranging implications tn terms o~ Growth Hanagement that
needed to be made. He noted that much of that ~ork has been done,
'?,f~ls that an Independent authority ~ould b~ beneficial.
~;~ ~'- ~ response to Mr. Haee.' ~..tto,, Mr. Saunders stated that Dads
.Cou, ty ts a 9sod example on how a, independent authority ts set uD
He noted that he felt it ts a good Idea to direct the staff to eva-
?'>luate as by looking at some of our surroundln9
this
issue,
and
to
do
co~itle, that have ~o,e f~ll clrcl, on the issue a~d why. He added
~~%~:that~%~ there are definitely .o,e advantages, but ther. coult be
Hr. Estes co=.nted on the issue by .,sting that he feels it ts
~age 10
August 22, 1990
· necessary to set up such a committee, because it is costing a fortune
to wait on some of these very critical business decisions.
Mr. Shanahan noted that with regard to the Utilities Division,
budgeting certainly should be ~nvestigated carefully to make sure the
budgeting process is completely separate from the general funding.
~,Mr. York concurred with Mr. Shanahan's statement and noted that it
discovered by accident.
iCOI~IUNITY DEVELOPMENT SERVICZ
Mr. Ron Labbe, of the Community Development Service Subcommittee,
!?!'stated that the public concern about the efficiency of th, SDS
Department reached top priority when it became a concern that the
County was estimated to have a half a billion dollar shortfall in the
~nfrastructure. He stated that during the past five year~J the number
of County employees assigned to guide and manage the physical develop-
~i- ment of the community has increased from 60 to approximat~ly 160. He
. noted that it appears that the County has sufficient manpower to
achieve a favorable growth management result. Consequently, Mr. Labbe
suggested that the Board ~mplement this plan.
~<~. Hr. Labbe stated that there ~s an urgent need for computer
~,generated statistics that can be shared by all departments. He said
that too much time is being spent on manual reports. He noted that
'~, hardware is almost generic, but that software is the important part of
the computer system. He explained by showing an example of setting up
& customer account. He continued, stating that within tha~ customer
account there are many fi/es that can be brought up for in~ormation;
~.~'~ the information can be downloaded and people can use it. He also
noted that there i8 currently a lot of software available on the open
Mr. Labbe stated that revisions of the organizational plan for the
Department should be directed toward a balance of public accom-
~odatlon and growth management.
In answer to Mr. Haese' question, Mr. Labbe stated that with using
one data entry many field~ can be built on. He state.~, as an
Page
Augalst 22, 1990
if you have 60 different fields, each field has a piece of
information that a particular department may need. He further noted
f~ ~ by example again that if a particular department needed addresses tn
pertains with that criteria could be pulled up.
~., ~ Mr. Labbe stated that this is a market that is growing and
i[:] 'i: expanding very quickly, and feels there is a need for a new computer
,system.
~, In answer to Mr. aasse' question on private knowledge, Mr. Labbe
stated that there are securities that keep people out of those par-
ttcular fields, and noted that certain fields will be locked out.
Mr. Labbe continued with his next item on building codes. He
stated that our current zoning subdivision ordinances are out of date
and difficult to deal with.
In answer to Mr. Volpe's question, Mr. Bernon Young of the
:(~(~[Com~unity' Development Service Subcommittee stated that he found that
the County has a horizontal type of structure. He said that it takes
a lot of Interdepartmental communication, and he felt ther~ are some
that it ts much like a sales company taking all of their salesmen and
making them managers. He continued by stating that it 8om(:times
defeats the purpose because they were 9sod salesmen, and knowing that
f~ood
~.,~,.~.,~manager.~ In summary, Mr. Young stated that he feels that fJome of our
best people are spending all their time administrating and are finding
it hard to replace people for the work they had previously done.
~'"~'"':' In answer to Mr. Hasse' question, Mr. Young stated tha~. there are
~any good employees, but are we utilizing their abilities as well as
we should be, because we may have Involved ourselves too ~ch tn the
or,.lzatton with too many departments. He added that thifl makes the
,nterdepart.ental co.~nications difficult, especially if ,,veryone is
not worktn; with the sale col~ut~r s~stei.
'~i In answer to Mr. Volpe*8 question, Mr. Dorrlll stated that he ts
....
ffi fl00
August Z2, 1990
In disagreement with Mr. Youngfs findings. He stated that the primary
ithrust behind Development Services is to eliminate prevtou,~ly three
~'i different divisions and approximately a dozen different deigartments,
with many different locations throughout East Naples. He stated
It is an Impossible task to put all these people under one roof, and
then section them off Into one of three main departments, ~htch would
result tn greater efficiency·
Mr. Dorrlll stated that he does agree that the County is not at
!i"the point yet to where those three departments communicate amongst
each other to the extent that they should. He stated that the system
~f~:' has been built to be horizontal without a management hierarchy. He
noted that people are trained and taught at their level and then given
.ii. the ability to make decieions. He further stated that a great deal of
Stock has been put in the professional staff, noting that people are
able to make a decision at their own level without having to cross
Into a higher one.
Mr. Saunders stated that there have been constant complaints from
,pars and builders that the process is too long. He added that
the County needs to make that process more efficient.
Mr. Dorrill stated that builders and developers have s/ways been
critical on who ts regulating them. He noted that the accountability
ihas risen and been compounded by Growth Management requirements to the
~point where sloppy work on the part of architects and engineers is no
longer tolerated. He added that tn many cases the plans must be
'resubmitted.
Mr. Saunders summarized by stating that there ts room for improve-
ment tn any organization. Mr. Young stated that we need to achieve
teamwork aa a solution. He noted that the Board needs to define what
.they want the Community Development Subcommittee to accomplish. He
iadded that he feels this ts the problem with Infrastructure. He
that the teamwork aspect of this has to go back to the unicell
so that everyone ia working with the same statistics. He
s~m~_~_rtzed by stating that a monthly report should be provided to the
Page 13
card relative to Infrastructure, because &t ts the only way that the
~:.~Boerd can track where the County ts ~otng ~n terms cT management
· ~. Labbe repo~ted to the Board on the Building Code Compliance,
stating that the County Building Department has come up with higher
standards since 1986. He stated tha~ the S~te Developmen~ Plan Is
~rrent/y under revision. He noted that the object would be cross
t~atntng and would result Jn ~ess departmental conflicts. N~. Labbe
J~'~:Otated that the rev,s,on, of the bu,ld,ng codes should be adopted as
'~"
In an~er to Mr. Shanahan'l ~est~on, Mr. Young stated that he
:feels that professional certlficat~on could be an important step for-
)~s:- In answer to Mr. Volpe's ~estton, Mr. Labbe stated that the
builders do not meet with the architects. He noted that an Individual
Cowry that are extremely upset that th~s t~e of approach would even
be considered. He noted that ~t ~kes sense to have some ~ndependent
Inspect&on to move things along with larger projects, but not restden-
'Mr. Youn~ stated that the new budget was ~otn~ to h~r~ three new
Inspectors. He questioned why the County doesn't require professional
certification and save the dollars?
In response to Mr. Young'e question, Mr. Shanahan stated that he
c/uest~oned the addition and the cost of the new hires, and was comp/e-
.rely assured that they would more than offset their cost.
Mr. Ross Obley stated that he felt the cert~fication should be
handled by the Inspecting architect, as he has seen it through and he
certified that it has been built to what has been designed and
approved. Mr. Shanahan stated that high rise condominiums would fall
the category of commercial, and not residential.
Page 14
! August 22, 1990
In answer to Mr. Volpefs question, Hr. Obley stated that the indi-
vidual should make the certification to the County.
Nr. Heyward Boyce Compliance Services Manager, stated that it
15;Locate between $12-$16 dollars to have a building code inspection
accomplished. He also stated that It Is Important to have a common
superior to work with because there ts more consistency, and that
'-along with responsiveness is the most important. He noted that the
y policy states that 95-99~ of the inspections will be done the
next business day, when actually 99~ are done. He stated that he
:i~-.~:. could not conceive of the consultants in this area able to do that.
He noted that cost effectiveness is also Important, and does not feel
~ :" there ts anyone more cost effective than the County.
~?'! Mr. Boyce continued on the Item of certification, and stated that
~'!i'~'the Threshold Building Law requires that all threshold b~tldtngs be
certified by the structural engineer. He noted that the certification
then comes to the Building Official. He stated that the}. receive ?-10
~'reports per day from testln~ companies and engineering firms who are
~(i tn the business of Inspecting and certifying. He said that cer-
;i:~,,ttflcatton is used in conjunction with our own building inspections on
a given project. He added that th® Butldlng Inspector Is very aware
the Threshold Inspector.s work.
.iNt.. Boyce stated that for horizontal construction, the County has
[:one Utility Inspector for the entire county who relies very heavily on
the engineer's records certifying that the system that goes In the
ground does Indeed meet the plans and specifications for that Job. In
'summary, he stated that there is a certification program in Collier
not for everything, but for the things that are important.
Nr. Arnold stated that when projects are managed by Ottltttes, an
,engineer will always be retained for full time, day-to-day Inspection
:~°n those projects.
Nr. Frank Brutt, Administrator ~f Community Development, stated
one comment was made on the department's relationship to growth
growth management, and noted that the Conmuntty Development orga-
Page 15
August 22, 1990
nization Is set up to follow the Board's mandates He also noted that
his department now is In line with their flies by computer for all of
their code enforcement activities, He noted that he is in full
agreement with the loint code system of all of the Information con-
rained tn the County by all of the elected heads. He added that It is
an expensive goal, but an Ideal one.
Mr. Brutt stated that internal communications between management
and the department are utilizing a new piece of software which has
been approved. He noted that the Zoning Code and Ordinance drafts
~t11.be ready in the near ~uture. He stated that the fees for the
.i~:~:!%.;'vartous activities are currently being evaluated, and cannot comment
at this time whether a fee should be Increased to eliminate frivolous
applications. He stated that the Building Codes package will be deli-
vered to the Board on September 20th or 25th. Mr. Brutt also wished
to highlight on the subject of cross training by stating that building
inspectors are hired, trained ~d certified In three fields. He added
that the mechanical inspectors cover both the plumbing Inspection and
I:~,;'.' refrigeration, the electrical inspectors are qualified for both com-
mercial and residential electrical inspections, and the st~ctural
t.spectors cover concrete, s~eel and .sod
frames.
In
summary,
he
stated that when the inspectors go out tn the field they are able to
handle m~y functions tn ~ust one building.
In ~swer to Mr. Shanahan'a ~estlon, Mr. Brutt stated that all
Information regarding building codes will be sent to the Board on
~er to Mr. Hesse' question, Mr. Brutt stated that if the
l~:.Flre Districts do not get back to the County. the contra-tot ts
i~'~'nrormedtha, thepian, are sa,,sracto~as rarasweareconcerneU.
-He noted that what might be satisfactory for one fire district may not
be satisfactory for another fire district, and feels this is a problem
'~i~!~l<:: Nr. Dorrtll stated that the County met last week with the
::~ Narahall'a Association and had a very productive meeting. He stated
Page 16
August 22, 1990
that hopefully some day there will be a single source of authority.
In answer to Mr. Hasee~ question, Mr. Bruit stated that bulletins
publications are sent to the Collier County Builders and
i.Contractors' Assoctatton,~
~ Mr. Labbe stated that ha believes the County ts in a downturn tn
the construction industry. He stated that the County should take a
[[wait and see attitude.
Mr. Young stated that there are currently seven additional people
added to the budget. He questioned that possibly some reassignments
f can meet the needs with the staff that we currently have. He noted
that this particular department Incurs liability. Mr. Young stated
that 3500 properties have been downzoned, and noted that if there ts a
10-20~ request for hearings, there may be as many as ?00 hearings.
Mr. Volpe stated that the Ordinance requires that that people have
a right to appeal to the Board o[ County Commissioners. Mr. Young
[:[stated that a line should be drawn somewhere to get the t~orkload
shared.
Mr. Shanahan stated that in some Counties there ts a Board of
'ZOning Appeals in place to take the burden off of the Board of County
Commissioners.
; Hr. Young stated that this should be looked at more carefully.
ess Recessed a~ 11~15 a.a. - Reconvened at 11:30 a.~. at which
ti~ Deputy Clerk Arrtghi replaced Deputy Clerk llark
Tape #2
pZ$CUISZON OF ~ RESOURCE PRODUCTIVITY
Edward Oates, from the Human Resource Productivity Subcommittee,
said that after spending a great deal of time talking wt~h each of the
Board's Division Administrators~ the Assistant County Manager; the
Assistant to the County Manager; Tom Whitecotton, Director of Human
Reaourcesl and others; the Human Resource Productivity Subcommittee
~'found that~the organization la extremely professional with pro-
and dedicated people.
In regards to the budget for Human Resources, Mr. Oate~ said he
· Page
Jennifer Pike, Assistant to the County ~anager, and that they felt
1~" :::: the Administrat°rs were d°lng an excellent-:" keeptng~°b tn r,vlewtng the, heir
s and services for their budget dollars and
budget
basically "fat free".
~r. Oates stated that the human resource area has done ~uch to
Leo Ochs,
Administrative Se~ices Administrator, and Tom ~ttecotton,
Director of H~an Resources, have been working on getting
more
training programs for managerial level people.
· ~;~i~,,~., Mr. Oates said that the Human Resource Productivity Subcommittee
i~:?:!:'found that the divisions worked very well together, noting that this
~.~: is because the dtvtston managers are relatively ne~ and have not had
time to become set tn their ways. He found that all the dtvtston
managers felt that their resources could be utilized mor~ and that
~?ii!~-this could be achieved through having a division managers~ retreat
once a year. He said they felt retreats would give the division mana-
gers a chance to work out mutual problems and see how so~e problems
had been worked out in other areas and In general share information
with each other. Mr. Oates emphasized that all the divtston managers
brought up the matter of retreats on their o~n with no prompting from
the subcommittee pe~eon Interviewing them.
Mr. Oates stated that many of the division managers feel it Is
very important that the Board of County Commissioners lay out the
policy and the direction which they should follow. He said the divi-
sion managers feel that even though they have submitted a strategic
plan, it is not clear to them whether what they have submitted is what
the Board expects. In answer to Mr. Haese~s question, Mr. Oates
~:.~i~clartfisd that the Board should definitely work through Mr Dorrtll
Nr. Oates stated that hs ts very pleased that the Board approved
the quality Improvement Program in their budget. He said that the
[ttce feels It is an essential program. He further reported
!!i!.:~that Jan Kantor, of the Human Resource Productivity Subcommittee, who
000,, , iS'
Pa~e 18
Augus-. 22, .1.990
has extensive background in quality improvement programs, feels that
the Quality Improvement Program can be very cost/savings productive
to the County over a period of time especially for the tuams that will
be formed to make recommendations on how the County can t,ave money.
In conclusion Mr. Oates stated that the County has some excellent
people working for them and a very efficient operation. Along with
training programs which need to be ~mplemented for the managers and ~s
being reviewed by Leo Ochs, Adm~nistrative Services Admir,~strator, and
h~s division and Tom ~itecotton, D~rector of Human Resources, and h~s
dlv~eion; Mr. Oates feels ~t ~s essential that the managers have t~me
to get together on retreats. Also, he states that d~rectlon from ~he
Board needs to be glven through Mr. Dorrlll to the division managers
so they have a clear idea of what ls expected of them by the Board.
Co~lesloner Hasse made a point of saying he ~s pleased wlth the
County's managerial staff and In partlcular Mr. Dorrlll's staff.
pI~SSION OF DEP~~ ~I~
Mr. Werner W. ~ke Haardt, of the Department Revlew Subcommittee,
stated that h~e approach ~s~not adversarial ~n any case. Mr. Haardt
stated that his purpose ls to assist the departments with ideas that
the Department Review Subco~ttee has to offer.
M=. Haardt e~arted h~s presentatlon talking about the Emergency
'Medlcal Se~ce (~S}. ~e etated he he dld no~ plan to go through the
subject in detall slnce thef Board had the report in front of them, but
dld mentlon hls amazement at the amount of m~leage that ~s belng
obtained from the ambulance equipment being used, in one case the
Mr. Haardt ea~d tha~ the key polnt regarding EMS ~e the problem of
been Xn excesa of 83,000,000. M~. ~aardt feels tha~ ~f ~ere were a
30~ Xnc~ea~e in co]]ectXona, X~ would be more produc~ive ~a Sar as ne~
revenue ~ ¢oncer~ed th~ Xf there woumd be a XO% X~crease in charges.
~ee Reardon, Emergency Services Administrator, ~s working on th~s
';", Page 19
~i~,~- August 22, 1990
some for the EMS. His ~irst recom-
Mr.
Haardt
recommended
ideas
mendatton was to utilize the talent already available tn the com-
their time to ambulance servtce could be develop and would be benefi-
cial to both the County and high school students because ~he training
th~ students r~c~tv~ from Mr. Reardon's department could lead to a
possible pool of futur~
paramedics.
'.~; r~tt~ In,tribally. ~r. ~dt ~ekno~l~d that thl~ t,~ not ~n
· easy taa~, ho~eve~, ~oted the~e a~e thousands of vo[~tee~s at the
Naples Hospital. He feels that Mr. Reardon should be ab1,, to recruit
some of these retired people, and they would be of constd~rable help
to the ESA department tn doing routine Jobs such as procet~slng bills,
telephone calls, ~d fo/low-up letters. Mr. Haardt also suggested
that within the retired community there could be people with
consumer financing organization which could of tremendous value to the
department .
;' ' Mr. Haardt noted the amount of free service given by EMS
to local football games and other community activities which In has In
the past involved over $30,000 tn free services, examples being, an
ambulance and overtime for people to be at the function. Mr. Haardt
feels that if a charge of only 5¢ were added to the purchase price of
?;i: the ticket f°r the function it wOuld c°ver the expenses °i the ser-~::.
.vices needed.
Nr. Haardt mentioned that ?0~ of the uncollected receivables come
from the I~okalee area where there are Itinerant workers who when
injured ask for help from the County to pay for their medical bills
Mr. Haardt suggested that these t~es of areas be placed tn special
tn~rance applied for these charges.
~', ": what a pleasure it was working with the subcommittee.
l~(? ' Page 20
August 22, 1990
Mr. Reardon stated that this subcommittee had some good
suggestions to offer and goes on to overview some of the 5deas such as
the Boards appointed Citizens Advisory Board to EMS review of the past
trends and future recommendations of funding for EMS which should be
reported back to the Board within the year.
Mr. Reardon feels that the on service demand provisions which the
Board approved can offset the uncollectable receivables tn the
Immokalee area because since we do not treat the people or transport
them there ts no charge. Mr. Reardon stated that this provision will
be brought before the Board again tn September for the next budget
can or cannot be used for and clarify It through the attorneys
office and Risk' Management.
Mr. Reardon said he contacted the H~an Resources department to
solicit vol~teers to help tn the billing department and feels that
with this help along with the new clerk which has been budgeted for
next year there wil~ be an increase of $35,000 in revenue ~hat is not
Mr. Reardon addressed the issue of free services to th~ comuntty
'.ven~. ~ referring to the fact that the budget has been reduced by
approximately 50~ since this lssues was discussed a year o~ so ago
~d also an internal departmental policy for determining what ser-
vices are funded by co~ty at large funds and which services are paid
for by users fees has been die.seed and approved by our county
year.
In regards to the high school volunteer recruitment program, Mr.
Reardon said that over ~00 letters of invitation were sent out to high
school students at the end of the school year to see ~f there ~s an
interest in such a program and once the school year begins the depart-
ment will do a fol~owup to try and start a cadet program. In
response to Mr. Hasse's concern about the liabilities of the under
aged, Mr. Reardon responded that first an Interest from the students
must be defined and then the department can identify what the students
' ,. P~ge 21
August :22, 1990
manager as well as himself and has been implemented. Mr. :.~eardon said
that perhaps in the future the department may be able to r.~duce this
budget down to zero funding.
In conclusion Mr. Reardon asked if there are any questions and
noted that he has no problems with what the subcommittee has recom-
mended and will try and implement their suggestions.
In referring to an article he read about tourists and their unpaid
bills, Mr. Dorrill stated that because of governmental accounting
principles the County has no way to write off bad debts and the
$3,000,000 of unpaid receivables go back l0 years. He said that in
private businesses they can write off bad debts and that ~tfter a debt
becomes over 3 months old it becomes difficult to collect. He stated
in reference to Mr. Reardon's comment about saving a great deal of
money by being more aggressive in pursuing tourists that ~eave the
County with unpaid bills that 93~ of non-county residents pay their
b~lls and only ?~ do not and therefore he does not consider this a
problem.
lit. Reardon added that 251 years ago the County entered Into a
subscription systems with two other firms which allowed the County
to track those individual who did not pay their b~lls and resulted in
the collection of approximately $25,000 more annually than the County
could collect before.
Mr. Reardon confirmed the County Manager's statement on the
governmental accounting principles because the bad debt on the books
ts approxtmate/y 10 years worth of service. Mr. Reardon ~atd he ts
working with Mr. John Yonkosky, Finance Director, Clerk of Courts, and
p~ans to report back in six months with a way to modify the system so
~tnd
annualize
accummulatlng them year after year.
them
instead
O~
In answer ~o Commissioner Shanahan's ~es~lon on ~ha~ is being
or no cost services being pr,,vAded by EMS,
done
to
~duc~
eliminate
khe
An particular to the school football games ~here these services are
needed but should be pa~d for, Mr. Reardon sald a service contrack
~age 22
suffice and an Inter-local agreement as Commissioner Volpe
suggested would not be necessary.
Mr. Reardon responded to Commissioner Hasse's inquiry on how the
has been able to reduce thsir costs . a i,g
have developed an internal procedure to scrutinize very carefully the
requests received by identifying whether the money gain at a function
is going back into the community or if there is a profit being made.
Mr. Reardon assured that the department is also seeking a solution to
afford services for those entitles that do provide a community
wide
benefit.
Mr. Haardt continued with his presentation discussing the
Purchasing Department. He stated the regulations concerning supplies
and purchase are very well covered in Resolution 90-54. He suggested
that with the expertise that already exists in the purchasing depart-
ment, the department could become even more efficient if a/lowed to
make a study to identify suppliers tn the area which could provide
small field orders that amount to between $! and $500 and that a
policy be made that these small orders be purchased throu, h the tden
.I -
ttfted ~pplters. Mr. Dorrlll expressed that this po/lc has been
Y
Implemented.
Regarding fleet management, Mr. Haardt found that the County has
automobiles. Mr. Haardt sited that for the four employee,~ that
receive an annual automoblle allowance ~t costs the County of $10,800
.
He stated that the total fuel charges for most recent yea~ ~s approxi-
mately $1,000,000 and the acquisition costs charged to th~ County are
~n access to $4,400,000. He explained that the administrative proce-
dures for the use of County vehicles was designated according to pre-
v~ous co~ssion ordinances and he quotes, "to establish ~tandards and
rules fo= the use of Count~ vehicles and to =educe the us. of County
~e~ vehicles to a maximum reasonable degree in order to achieve ers-
government and encourage any ener~
~j~+.,nomy ~n the cost of County
conservation." ~r. Haa~d~ s~a~ed th~ th~s first came up before a
Page 23
August 22, 1990
commission in August of 1981 and again in February 1985 w/th a minor
change. He suggested that this commission recommend a thorough review
be made of the entire policy regarding automobiles and establish a
policy keeping conservation of funds as the foremost thought. Mr.
Haardt said he believes that with the talent the County already
employs, this review and policy can be completed Internally with no
need to go to outside consultants.
Mr. Ross Oble¥, Chairman of the Cost Control and Productivity
Improvement Committee, commented that any citizen's grou~ studying any
branch of government will have 90~ of their findings associated with
the use of automobiles by employees and felt that even though this Is
an important issue it ts not an overwhelming one.
Mr. Dorrlll, however, agreed with Mr. Haardt's findings and feels
the county vehicles policy does need review, but he does point out
that only 22 vehicles out of the 465 (4~) actually go ho~e with with
employees in the evenings and these are used for for emergency
employees and employees subject to call back. Mr. Dorrt]l feels this
ts a very good percentage.
Mr. Haardt mentioned the fact that data processing and com-
munications have been pretty thoroughly discussed He ss.id he agrees
that a centralized data processing department is definitely needed so
everyone is working with the same principle. Mr. Haardt emphasized
that the taxpayers could save close to $1,O00,00 if the ~heriff~s
department and constitutional officers would try and see[: a way of
combining their work so they can have the service and confidentiality
they desire.
In discussion on Risk Management, Mr. Haardt ts p/ear,ed to report
that his findings show that workman's compensation has b~en a self
insured program for several years and the health insurance has been
added to self insurance. Mr. Haardt pointed out that th,~re is an
outside administration claims function for hospital or e:ickness claims
which costs approximately 8102,000, based on Individual ~:harges, and ts
a three year contract. He said he feels the County should begin to
ooo
p~£
Augus': 22, 1990
prepare for self administering health claims in the even~: that this
outside administration comes back at the end of three ye~trs and says
that due to costs they have to raise the price to $150,0(10. Mr.
Haardt stated that this is not as difficult as it may se~:m and that
the County already has an employees that could do an exc{:llent Job in
this function.
In response to Commissioner Hasse's concern, Mr. Och~ commented
that the department feels that self administering the group medical
plan is a very good idea, and they are analyzing this to make sure
they account for all costs associated with self administ~'ation which
includes personnel, fringe, and administrative costs as ~'ell as the
possibility of developing a software application which could handle
the processing of al/ the group medical claims. He said he feels the
cost of the software development may not be an unrealist]c amount, and
Mr. Haardt added that it is a one time expenditure.
Mr. Obley said that in respect to transportation that: the
Department Review Subcommittes suggests the County consider toll roads
where appropriate and referred to the magazine "Governin~l" siting a
number of success stories regarding toll roads throughout: the country.
Mr. Obley commented that if perhaps a toll road had been considered
for SR 951 to Marco Island this road would now be complete and the
County would be better off for it. Also, he suggested that perhaps
State Route 29 where it is being relocated for panther pi'erection be
considered for toll charge. Mr. Obley said he feels th'e County should
review tolling as a source of getting roads built in som~ cases and
more timely in others.
Commissioner Shanahan responded to tolling by comment:in~ that
although he agreed that toll roads do have their merits, when a toll
road was considered for 951 an association was formed and the whole
idea was met with great resistance throughout the County.
Commissioner Volpe asked Mr. Obley if his subcommittt~e had con-
~?sidered a special surcharge for all vehicles registered within Collier
County, since it is a user fee concept th~s would seem l:.ke a reaso-
000
Page 25
Augus,: 22, 1990
nable proposal. Mr. Obley replied that they really had ]tot.
Because of the attention growth management will have to be
spending in regards to the building, expanding, and rearI~angement of
roads and the amount of dollars they will have to be conf~tdering over
the next few years, Mr. Obley said he feels that the airport Issues
should be handled by someone other than the transportation department.
Ne suggests perhaps the Naples airport authorities handl,~ the airport
show that it is functioning quite efficiently. He commented that once
Mr. Obley made one more comment regarding capttal prc. Jects which
ia that there seems to be a duplication of effort in regards to ache-
duling invisibility which the transportation department also schedu-
les.
Mr. Obley noted that there may be more utilization of the
[[ 000,,o 28
Page 26
the great infrastructure programs are finished then perhaps the County
should look a putting the capital projects back under the community
development's responsibility. For now Mr. Obley said he feels that
with capital projects functioning as they are, it helps keep programs
such as the Pine Ridge Industrial park and the Naples production park
on schedule.
Commissioner Hasse agreed that this ts a good point.
Regarding capital projects, Mr. Obley said he feels ~:hat reviews
acquires the Marco Island, Immokalee, and Everglades airports as
public facilities then the Board should begin reviewing the option of
a Collier County Airport Authority and not necessarily have the air-
ports fall under Naples Airport authority.
Mr. Obley added that good use could be made from the Immokalee
airport facility which is not being use at this time. However,
Commissioner Volpe remarked that there is a 20 year mastiff plan for
that facility and it is zoned Industrial and development has been
planned with that in mind. Mr. Volpe finished by saying that the air-
port itself will become a small part of the uses of the property and,
therefore, Immokalee cannot be considered an airport authority.
Issues In the area.
Commissioner Shanahan satd he feels that if and when the County
August 22, 1990
centralized data processing department.
Mr. Nick Carsillo, of the Business Question Subcommittee, stated
that he a William Hartman were asked to look into what business
Collier County has been mandated to do by the State of Florida. Mr.
Carsillo said that after reading the legislative mandate~; of the
State, he found that Collier County mete all legal requirements and
In some instances had gone beyond what was asked. Mr. C~,rslllo added
that it is in this area that gives concerns in regards to Charity. He
stated that the County is in the Charity, Sheriff, Tax, ~nd other
businesses, but the question becomes to what level does the State
expect the Commissioners to maintain regarding the County. Mr.
Carslllo referred to the $3,000,000 EMS debt which cover~ a period of
10 years, and asked to what extent does the Board intend to carry on a
debt service of whatever the number? In the absence of funds for the
Charity programs that the County contributes to, Carsillo continued,
ad valorem tax dollars are used to meet these obltgation~. He stated
that this business philosophy that has been used by the County over
the past 10 years does lead "down a path of wonder." He advised that
questions are'raised as to what business Collier County has been tn
when areas such as Marco Island, Lely and Golden Gate ar,~ Inquiring
about incorporation.
Mr. Carsillo stated that his subcommittee questions ~he the per-
sonnel growth in the County and from 1980 - 1990 which shows a 92~
increase. He commented that because of the charitabilit~ of the com-
mission over the years that the plan for charities and business
decisions by the Board have resulted tn the County manag~r~s office
having to develop staff and departments to respond to th~ Boards
business philosophy. Mr. Carstllo said that because of the lack of
planning and strategic planning this growth has gone on ttncontrolled
and feels that 92% of an increase of growth over 10 yeari: appears to
be out of line. Mr. Carsillo recommended along with the concurrence
of the subcommittee that a 10-~5~ reduction of personnel be planned.
Mr. Carslllo stated that this personnel growth and other business
Page 27
August 22, lggo
decisions have been paid for by ad valorem taxes since there were
basically no impact fees until 1985. He said that impact fees started
-,<-. and modified to take the burden off the commission.
to be received in 1988 and the plan Is to continue to increase them,
but this still leaves the County in a "catch-up" mode trying to fund
its infrastructure needs from the past.
Mr. Carstllo stated that the Boards' schedule needs to be reviewed
Page 28
He stated that
the Board needs to be of free all trivia and nonsensible items such as
how the high the grass is on someones property if the Board is to
conduct business in the most efficient manner possible. He said he
feels this change is very important and should take place immediately.
Mr. Carsillo said he understands that there ts a strategic plan
being worked on, but questions when this strategic plan will become
part of the commissions' philosophy for the 199Os? He said that this
is the most critical part of the subcommittee's observation.
Commissioner Volpe added that the commission is committed as group to
have this year's strategic planning more to what it shoul~ be. Mr.
Dorrill commented that in the third week of September the Board will
have the opportunity to review the staff's proposed strategic plan for
the coming year and asked if this again will be the staff's strategic
plan or will the Board give their opinion and set some objectives and
priorities for direction to the staff? Mr. Carsillo agre,~d that Mr.
Dorrtll's comment is exactly the point he has been trying to make.
Mr. Carsillo stated that the commissioner's business philosophy must
change and more direction given, keeping their strategic ~ustness phi-
losophy consistent throughout the departments. He said h,~ understands
the difficulty there is in working with the constitutional officer's,
especially regardinG the budgets, but sa~d that the commi:3sion should
give a directive as to what each department's budget is a:ld the
constitutional officers will have to abide with this directive. He
continued that if the constitutional officer's have furth.~r needs they
should take their requests to Tallahassee.
Mr. Carsillo said he feels that if it were feasible for the com-
August 22, 1990
lobby to the State and make sure Collier County's needs are addressed
properly.
missioners to place the county manager in a more strategi= position
and with the authority to handle the items mandated by the com-
mission, the matters that become so burdensome to the co~nissioners
could be eliminated.
Mr. Carsillo emphasized the need for incentive progral~s within the
County's operations. He reminded the Board of the many t;tlented
people working for the County who may have suggestions th~tt could
result in considerable cost savings to the County. Commit~sioner Hasse
pointed out that there Is an existing incentive program in the County
and Mr. Carsillo answered that these existing programs should be used
to a greater extent.
Nr. Carsillo concluded his preseatat~on stating that the County
Commissioners must lobby more to the State in order to get more budget
for the County. Commissioner Shanahan agreed with this statement
completely. He said he feels that it is the Board's responsibility to
? the zoning fields. Mr. Obley requested that the commission consider
'~' continuing a committee of this type in some fashion so reviews of
.,?i various department are continuous. He asked that perhaps three or six
months from now another of these sessions be held to see ~f this com-
mtttee's suggestion was of any value and use.
Page 29
Mr. Ross Obley concluded in summary the findings of the Cost
Control and Productivity Improvement Committee by stating first that
the subcommittees all reviewed the County's operations in a very
objective manner. He reminded the commission that the county citizens
view the County management as one functioning operation, not indivi-
dual departments, and suggested the Board consider the the issues of
strategic planning, policy setting, and budgeting. Mr. Okle¥ com-
mented that the suggestion of using volunteers could be beneficial to
the County, understanding the need to work out the problems of risk.
He suggested that in the long term the commission consider setting up
two independent boards, one being'the utility authority and the other
August 22, 1990
Commissioner Hasse acknowledged that the committee's review was
quite extensive and is impressed with the findings. He asked the eom-
~ mittee to continue to be available to the commissioners for advise, of
which Mr. Obley said that they will. Commissioner Hasse assured that
a review by the Board will be made of the findings.
Commissioner Saunders expressed his thanks to the committee for
the quality of their report and an excellent job well done. He said
he feels this is a good start on what must be a continuing process.
~.~ Me commented that the self-analysis is good for the Board ~o help pro-
vide better services to the County. Commissioner Saunders, in order
to sense the willingness of the Board, puts in the form of a motion a
request to give some direction to the County Manager to bring things
back to the Board for actual action. Me made several points, one
being that even though the Board has already accepted the report, they
should direct the County Manager to take a look at and report back to
the Board on the establishment of the independent water and sewer
authority, on the establishment of the independent zoning appeals
board, and on the computer issues that the Board has been ~truggling
with for a number of years and perhaps the County Manager could come
up with some ideas on how the Board could get a handle on that or what
the Board needs to do to Implement some of the suggestions of the com-
mitres. Me added that the increase of volunteer help and the eva-
luation of the County's automobile policy are very good id,ms and
would like for the County Manager to start bringing these :items back
to the Board for action by the County Commission. Me also asked that
the co~isslon take a position to begin the process of establishing a
new productivity committee for 1990-1991, with the invttatKon to the
existing committee to serve on the new committee, and to expand what
has already been started. He requested that this be on the County
Commissioners' agenda. Me wished to assure the community, by way of
this motion, that this process will continue.
Commissioner Masse commented that a motion cannot be ~de but a
consensus of opinion can be made if the Board is willing to go along
ffi 30
Page 30
August 22, 1990
with it.
Commissioner Volpe suggested that the Board tncorpora,:e
Commissioner Saunders' request into their strategic plannXng session
where their staff will do the research necessary and then the Board
can establish a strategic plan stating the Board's goals ;tnd obJec-
rives. Commissioner Saunders responded that he has no objection to
establishing an orderly process to implement the recommen,[ations in
the report or the ones that the Board feels are appropria~:e to be
implemented, but he does not want to see the Board start ':alking about
these at a strategic planning meeting four months from no~.
Commissioner Saunders said he feels that appropriate recommendations
should be implemented as quickly as possible. He said he understands
that perhaps the water and sewer authority may require strategic
planning and should be in that process.
Commissioner Goodntght referred back to Commissioner Saunders'
request and asked that when a future productivity committ,:e is setup,
it should be done so where the members serve for a period of two or
three years so that at the end of the year some of the existing mem-
bets remain and there are not all new members. Mr. Oble¥ responded to
Commissioner Ooodnight's comment by referring to the report where it
states that the committee be made up of nine members and -.hree are
appointed for one year, three for two years, and three fo-- three
years. Commissioner Goodnight said that this answers the concern.
Commissioner Goodnight added that some of the mater,s! gathered in
2986 on utilities could be used now to form an independent agency.
She said she feels the planning was not sufficient in 198,5 to form an
independent agency, however, the recommendations of this committee
have been tremendous.
Commissioner Goodnight encouraged the existing committee members
to continue to serve and help the Board on other reviews. She said
she feels the inclusion of the constitutional officers in some of the
reports that are done will give the public the understanding that the
Collier County Government is trying to do the best Job po3sible and is
?age 31
August 22, 1990
open to any criticism to help the Board to improve County services.
Commissioner Volpe agreed that the commission could set the
example and create a standing committee making it available to the
constitutional officers.
Commissioner Shanahan fully supported the continuatio.a of the pro-
ductivity committee. He agreed that there are a number of important
considerations and mentions the water and sewer authority, the data
processing central, and the zoning board. In reference t,) the data
processing central, Commissioner Shanahan commented that this is
essential to efficiency, a better managed community, and a less costly
operation. He said he feels a way must be found to have ,:entraltzed
data processing without the constitutional officers havtn,] the fear of
charter government. Commissioner Shanahan said he feels That a zoning
board will help keep the Board out of 45 to 50 minute dis,:usstons on
nonsensible items. He concurred that better interdepartmental com-
munications are needed. He stated that there is a consolidation
possibility of benefit to the commission. He said he fee Is that the
Board has gained a great deal from the productivity commt':tee and the
Board supports It.
Commissioner Saunders stated he would like the County Manager to
report back to the Board in 90 days on the progress of the implemen-
tation of the commttteefs recommendation.
There being no further business for the Good of the C-unty, the
Meeting was adjourned by Order of the Chair - Time: 1:10 P.M.
~'a~e 32